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Factors influencing work performance and prospective mobile health applications among village health support groups: a formative study for i-MoMCARE development to enhance maternal, newborn, and child healthcare in Cambodia. 影响乡村卫生支持团体工作绩效和前瞻性移动卫生应用的因素:i-MoMCARE发展以加强柬埔寨孕产妇、新生儿和儿童卫生保健的形成性研究
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-07-01 DOI: 10.1186/s12960-025-01002-6
Hendra Goh, Chhavarath Dary, Mengieng Ung, Sreymom Oy, Yan Fang Lee, Sovatha Mam, Sophea Chhorn, Chanthou Ny, Sveng Chea Ath Chhay, Chhorlika Khim, Dyna Khuon, Michiko Nagashima-Hayashi, Sovanthida Suy, Rattana Kim, Siyan Yi, Vonthanak Saphonn

Background: Village Health Support Groups (VHSGs) are pivotal in delivering maternal, newborn, and child health (MNCH) in underserved Cambodian regions. However, their work performance is influenced by multifaceted determinants, hampering capacity in service delivery. While mobile health applications (mHealth apps) offer a promising avenue to overcome some of these challenges, research on mHealth apps in Cambodia remains scarce. Therefore, this study aims to explore the sociocultural and environmental factors influencing VHSGs' work performance and assess the dynamic influencing their willingness to adopt mHealth apps.

Methods: A qualitative study was conducted in Battambang province in May 2023. 38 stakeholders engaged in MNCH service planning and provision were interviewed. We collected data on the factors influencing VHSGs' work performance in delivering MNCH services and examined how these factors impact the potential adoption of mHealth apps. Data were analyzed according to reflexive thematic approach.

Results: Findings demonstrated that work performance is influenced by factors spanning all five domains of the socio-ecological model. At the micro-level, intrinsic motivation, strong interpersonal relationships and adequate working knowledge were identified as key enablers. However, main challenges remained at the meso and macro-level, including manpower and resources shortages, limited community trust and the absence of a sustainable financial framework to support VHSGs operations. While stakeholders recognized the potential of mHealth apps as handy job aids to improve work performance, a digital divide exists due to uneven digital literacy, immense workload, and poor digital infrastructure, hampering intention to use.

Conclusion: Our findings highlight the pressing need for a stepwise reevaluation of VHSGs employment model to address existing challenges in work performance. This three-pronged approach entails a gradual transition to remunerated positions, accreditation and opportunities for professional development, implemented in successive phases. Additionally, to further boost VHSGs' work performance through mHealth apps, strategies such as cultivating a digitally competent workforce and strengthening digital infrastructure can collectively reduce barriers to adoption and sustain long-term engagement.

背景:乡村卫生支持小组(vhsg)在柬埔寨服务不足地区提供孕产妇、新生儿和儿童卫生服务(MNCH)方面发挥着关键作用。然而,他们的工作绩效受到多方面决定因素的影响,阻碍了提供服务的能力。虽然移动医疗应用程序(移动医疗应用程序)为克服这些挑战提供了一个有希望的途径,但在柬埔寨对移动医疗应用程序的研究仍然很少。因此,本研究旨在探讨影响vhsg工作绩效的社会文化和环境因素,并评估其采用移动健康应用意愿的动态影响因素。方法:于2023年5月在马德望省进行定性研究。访谈了38位从事跨国保健服务规划和提供的利益相关者。我们收集了影响vhsg在提供移动医疗服务方面工作表现的因素的数据,并研究了这些因素如何影响移动医疗应用程序的潜在采用。数据分析采用自反性主题法。结果:研究结果表明,工作绩效受到跨越社会生态模型所有五个领域的因素的影响。在微观层面上,内在动机、良好的人际关系和足够的工作知识被认为是关键的推动因素。然而,主要挑战仍然存在于中观和宏观层面,包括人力和资源短缺、社区信任有限以及缺乏支持vhsg运营的可持续财政框架。虽然利益相关者认识到移动医疗应用程序作为提高工作绩效的便利工作辅助工具的潜力,但由于数字素养不均衡、工作量巨大和数字基础设施落后,阻碍了使用意愿,因此存在数字鸿沟。结论:我们的研究结果表明,迫切需要逐步重新评估vhsg的就业模式,以解决工作绩效方面存在的挑战。这种三管齐下的办法需要逐步过渡到有报酬的职位、认证和专业发展机会,并分阶段实施。此外,为了通过移动健康应用程序进一步提高vhsg的工作绩效,培养具有数字能力的员工队伍和加强数字基础设施等战略可以共同减少采用障碍,并保持长期参与。
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引用次数: 0
Development and validation of a tool to assess core competencies of public health professionals in low-income settings: findings from Uttar Pradesh, India. 开发和验证评估低收入环境中公共卫生专业人员核心能力的工具:来自印度北方邦的调查结果。
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-06-23 DOI: 10.1186/s12960-025-00994-5
Sudip Bhandari, Sara Bennett, David H Peters

Background: Many low- and middle-income countries (LMICs) lack instruments to measure gaps in the public health competency of health professionals. The objective of this study is to develop a validated and reliable Core Public Health Competency (COPHEC) index by assessing the knowledge, skills, abilities, and attitudes of senior and mid-level public health professionals with supervisory and management responsibilities in Uttar Pradesh (UP), India.

Methods: Using the Core Competency framework that was developed in UP, we generated a draft COPHEC tool with 37 items, measured on a four-point Likert scale. We administered the tool to a total of 166 public health professionals that included two samples-84 senior and 82 mid-level public health professionals. To extract factors and assign factor scores to the instrument, we performed an exploratory factor analysis (EFA) using principal component analysis (PCA). Content and face validities were assessed by examining the steps used for the construction of the draft tool. Construct validity was measured by assessing the average factor loading of the items onto the component extracted from EFA. Internal consistency was used as a measure of reliability.

Results: The final COPHEC index had 37 items loaded on one factor in the sample. Content and face validities were assured through a participatory process with relevant stakeholders who identified the initial set of items as part of a Core Competency framework. Construct validity of the COPHEC scale was confirmed by the high average factor loading of components ranging from 0.58 to 0.81. The final index showed adequate reliability with Cronbach's alpha (α) = 0.97.

Conclusions: The COPHEC index is a valid and reliable measure of core competencies in public health in UP. We recommend that governments adapt the index in LMICs to conduct assessments of health workers to identify training needs, evaluate the effectiveness of training programs through participants' competency acquisition pre- and post-training, and inform workforce development efforts in recruitment and performance management.

背景:许多低收入和中等收入国家缺乏衡量卫生专业人员公共卫生能力差距的工具。本研究的目的是通过评估印度北方邦(UP)具有监督和管理职责的高级和中级公共卫生专业人员的知识、技能、能力和态度,制定一个有效和可靠的核心公共卫生能力(COPHEC)指数。方法:使用在UP中开发的核心能力框架,我们生成了一个包含37个项目的COPHEC工具草案,以四分李克特量表进行测量。我们对166名公共卫生专业人员使用了该工具,其中包括两个样本——84名高级公共卫生专业人员和82名中级公共卫生专业人员。为了提取因子并为仪器分配因子分数,我们使用主成分分析(PCA)进行了探索性因子分析(EFA)。通过检查用于构建草稿工具的步骤来评估内容效度和面效度。建构效度是通过评估项目对从EFA提取的成分的平均因子负荷来测量的。内部一致性被用来衡量信度。结果:最终的COPHEC指数在一个因子上加载了37个项目。内容效度和表面效度是通过与相关利益相关者的参与性过程来确保的,这些利益相关者将最初的一组项目确定为核心能力框架的一部分。COPHEC量表的平均因子负荷在0.58 ~ 0.81之间,具有较高的构建效度。最终指标具有足够的信度,Cronbach’s alpha (α) = 0.97。结论:COPHEC指数是北方邦公共卫生核心能力的有效和可靠的衡量标准。我们建议各国政府调整中低收入国家的指数,对卫生工作者进行评估,以确定培训需求,通过参与者在培训前和培训后的能力获取来评估培训计划的有效性,并为招聘和绩效管理方面的劳动力发展工作提供信息。
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引用次数: 0
Exploring perceptions of work motivation through the experiences of healthcare professionals who provided end-of-life care during the COVID-19 pandemic (PRECA-C project): a qualitative study. 通过在COVID-19大流行期间提供临终关怀的医疗保健专业人员的经历探索工作动机的看法(PRECA-C项目):一项定性研究。
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-06-13 DOI: 10.1186/s12960-025-00997-2
Makiko Sano, Hiroko Mori, Akira Kuriyama, Haruki Imura, Mayumi Nishimura, Mayumi Toyama, Takeo Nakayama

Background: The COVID-19 pandemic posed unprecedented challenges for frontline healthcare professionals (HCPs), leading to high rates of burnout and decreased work motivation. Limited ability to provide adequate end-of-life (EOL) care caused moral distress and ethical dilemmas. However, factors that prevent burnout, reduce intent to leave, and enhance professional fulfillment remain underexplored. This study aimed to explore HCPs' perceptions of work motivation during the pandemic, seeking insights to support their continued dedication.

Methods: A qualitative descriptive study was conducted through online semi-structured interviews (from August to December 2021) with HCPs who provided EOL care, working at intensive care units, specialized COVID-19 wards, and general wards across Japan. Aiming for a diverse sample in terms of gender, occupation, hospital size, and location, interviewees were recruited via the network of the Department of Health Informatics, School of Public Health, Kyoto University. Inductive thematic analysis was applied to interpret the data semantically.

Results: The study participants were 33 HCPs (15 physicians and 18 nurses) from 13 prefectures. The following four main themes with 13 categories were revealed: Developing proficiency in COVID-19 EOL care through HCP experiences, Unity as a multidisciplinary COVID-19 team, Managerial personnel who understand and support staff in fluctuating work, and Social voices from outside of hospitals. These themes uncovered possibilities beyond the personal traits of HCPs and influenced their motivation by incorporating factors associated with healthcare teams, organizations, and wider societal contexts.

Conclusion: In this study, four themes, including the importance of organizational management to prevent isolation, maintaining connections among colleagues, and the need for supportive social voices from outside the hospital, emerged from interviews regarding HCPs' work motivation during the pandemic. These findings highlight the complex interplay of individual, organizational, and societal factors in shaping HCPs' motivation during pandemic waves.

背景:2019冠状病毒病大流行给一线医护人员(HCPs)带来了前所未有的挑战,导致高倦怠率和工作积极性下降。有限的能力提供足够的临终关怀(EOL)造成道德困境和伦理困境。然而,防止职业倦怠、减少离职意图和提高职业成就感的因素仍未得到充分探索。本研究旨在探讨大流行期间医护人员对工作动机的看法,寻求支持他们继续奉献的见解。方法:通过在线半结构化访谈(2021年8月至12月)对日本各地提供EOL护理、在重症监护室、COVID-19专科病房和普通病房工作的HCPs进行定性描述性研究。为了在性别、职业、医院规模和地点方面获得多样化的样本,通过京都大学公共卫生学院卫生信息系的网络招募了受访者。采用归纳主题分析法对数据进行语义解释。结果:研究对象为来自13个地县的33名HCPs(医生15名,护士18名)。通过HCP经验提高对COVID-19 EOL护理的熟练程度,团结作为多学科COVID-19团队,理解和支持员工工作波动的管理人员,以及来自医院外的社会声音,共四个主题,共13个类别。这些主题揭示了HCPs个人特征之外的可能性,并通过纳入与医疗团队、组织和更广泛的社会背景相关的因素来影响他们的动机。结论:在本研究中,从大流行期间关于医护人员工作动机的访谈中得出了四个主题,包括组织管理对防止孤立的重要性、保持同事之间的联系以及需要医院外的支持性社会声音。这些发现突出了个人、组织和社会因素在大流行期间影响医务人员动机方面的复杂相互作用。
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引用次数: 0
Optimizing the health workforce for Universal Health Coverage: a framework for analysis and action. 为全民健康覆盖优化卫生人力:分析和行动框架。
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-06-11 DOI: 10.1186/s12960-025-01000-8
Gafar B Alawode, Abdul-Rahman A Ajibola, Morohunranti S Sanusi, Ayomide B Adewoyin, Kafayat A Alawode

Background: The health workforce or human resources for health (HRH) is the bedrock of an efficient healthcare system, and the consequences of HRH shortage are evident in poor health service delivery. Many low- and middle-income countries (LMICs) have a suboptimal HRH density, far from the Sustainable Development Goals (SDG) target of 4.45 doctors, nurses, and midwives per 1000 population. Despite income levels influencing HRH density, variations in the number of health workers per capita and their performance highlight the need to optimize HRH within any economic context. This study presents a practical framework for optimizing the health workforce in LMICs, using Nigeria as a case study.

Methods: This research introduces a comprehensive HRH optimization framework derived from a strategic blend of existing frameworks, mainly the International HRH Action Framework, the WHO HRH Assessment Guidelines, and the WHO Health System Governance Action Plan for UHC. The study used a qualitative approach to apply this framework in assessing the HRH challenges and potential optimization strategies in Nigeria using data from a review of relevant documents and key informant interviews at the national and state levels.

Results: The study reveals a complex HRH landscape in Nigeria, where policies such as Task Shifting and National HRH Policy coexist with challenges in implementation, funding, and political interference. Institutional arrangements show potential for HRH optimization in states such as Gombe and Kaduna but face staffing and funding limitations. Data utilization for HRH decision-making is hindered by integration issues, while political dynamics influence policies and practices, leading to disparities in healthcare access. Challenges in workforce planning, recruitment, administration, and motivation underscore the need for targeted interventions and systemic reforms to optimize HRH density, distribution, skill mix, performance, service coverage, quality of care, and equity of access, crucial for improving healthcare delivery and ensuring equity nationwide.

Conclusion: As demonstrated in Nigeria, the HRH optimization framework effectively assesses and plans HRH optimization strategies. LMICs facing HRH shortages can use this framework to identify HRH optimization opportunities within their health systems, leading to improved health service.

背景:卫生人力或卫生人力资源(HRH)是高效卫生保健系统的基石,卫生人力资源短缺的后果在卫生服务提供不良方面是显而易见的。许多低收入和中等收入国家(LMICs)的人力资源密度不理想,远未达到可持续发展目标(SDG)中每1000人4.45名医生、护士和助产士的具体目标。尽管收入水平影响人力资源密度,但人均卫生工作者人数及其绩效的差异突出了在任何经济背景下优化人力资源的必要性。本研究以尼日利亚为例,提出了优化中低收入国家卫生人力资源的实用框架。方法:本研究引入了一个综合的人力资源优化框架,该框架源自现有框架的战略混合,主要是国际人力资源行动框架、世卫组织人力资源评估指南和世卫组织卫生系统治理全民健康覆盖行动计划。该研究采用定性方法将该框架应用于评估尼日利亚的人力资源挑战和潜在优化策略,使用的数据来自对相关文件的审查和对国家和州一级关键信息提供者的访谈。结果:该研究揭示了尼日利亚复杂的人力资源形势,诸如任务转移和国家人力资源政策等政策与实施、资金和政治干预方面的挑战并存。在贡贝和卡杜纳等州,机构安排显示出人力资源优化的潜力,但面临人员配备和资金限制。整合问题阻碍了卫生保健决策的数据利用,而政治动态影响政策和做法,导致医疗保健获取方面的差异。人力资源规划、招聘、管理和激励方面的挑战凸显了有针对性的干预措施和系统性改革的必要性,以优化人力资源密度、分布、技能组合、绩效、服务覆盖范围、护理质量和公平获取,这对于改善医疗保健服务和确保全国公平至关重要。结论:以尼日利亚为例,人力资源优化框架可以有效地评估和规划人力资源优化策略。面临人力资源短缺的中低收入国家可以利用这一框架在其卫生系统内确定人力资源优化机会,从而改善卫生服务。
{"title":"Optimizing the health workforce for Universal Health Coverage: a framework for analysis and action.","authors":"Gafar B Alawode, Abdul-Rahman A Ajibola, Morohunranti S Sanusi, Ayomide B Adewoyin, Kafayat A Alawode","doi":"10.1186/s12960-025-01000-8","DOIUrl":"10.1186/s12960-025-01000-8","url":null,"abstract":"<p><strong>Background: </strong>The health workforce or human resources for health (HRH) is the bedrock of an efficient healthcare system, and the consequences of HRH shortage are evident in poor health service delivery. Many low- and middle-income countries (LMICs) have a suboptimal HRH density, far from the Sustainable Development Goals (SDG) target of 4.45 doctors, nurses, and midwives per 1000 population. Despite income levels influencing HRH density, variations in the number of health workers per capita and their performance highlight the need to optimize HRH within any economic context. This study presents a practical framework for optimizing the health workforce in LMICs, using Nigeria as a case study.</p><p><strong>Methods: </strong>This research introduces a comprehensive HRH optimization framework derived from a strategic blend of existing frameworks, mainly the International HRH Action Framework, the WHO HRH Assessment Guidelines, and the WHO Health System Governance Action Plan for UHC. The study used a qualitative approach to apply this framework in assessing the HRH challenges and potential optimization strategies in Nigeria using data from a review of relevant documents and key informant interviews at the national and state levels.</p><p><strong>Results: </strong>The study reveals a complex HRH landscape in Nigeria, where policies such as Task Shifting and National HRH Policy coexist with challenges in implementation, funding, and political interference. Institutional arrangements show potential for HRH optimization in states such as Gombe and Kaduna but face staffing and funding limitations. Data utilization for HRH decision-making is hindered by integration issues, while political dynamics influence policies and practices, leading to disparities in healthcare access. Challenges in workforce planning, recruitment, administration, and motivation underscore the need for targeted interventions and systemic reforms to optimize HRH density, distribution, skill mix, performance, service coverage, quality of care, and equity of access, crucial for improving healthcare delivery and ensuring equity nationwide.</p><p><strong>Conclusion: </strong>As demonstrated in Nigeria, the HRH optimization framework effectively assesses and plans HRH optimization strategies. LMICs facing HRH shortages can use this framework to identify HRH optimization opportunities within their health systems, leading to improved health service.</p>","PeriodicalId":39823,"journal":{"name":"Human Resources for Health","volume":"23 1","pages":"27"},"PeriodicalIF":3.9,"publicationDate":"2025-06-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12160123/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144276220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Labour precariousness in the Mexican health workforce: taking to the surface a neglected problematic issue. 墨西哥卫生工作者的劳动不稳定性:一个被忽视的问题浮出水面。
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-06-04 DOI: 10.1186/s12960-025-00975-8
Gustavo Nigenda, Edson Serván-Mori, Patricia Aristizabal, Rosa Amarilis Zárate-Grajales, Germán Fajardo-Dolci, Rafael Lozano

Background: Little attention has been paid to quantifying job precariousness among health workers in low- and middle-income countries. Analytical models of human resources for health omit work precarity as a relevant phenomenon. However, analysing job precariousness is critical to improving health systems' performance.

Methods: We analysed pooled cross-sectional population-based data from Mexico's National Occupation and Employment Survey for 31,394 physicians and nurses between 2005 and 2022, representing almost 7, 8 million nationally throughout the study period. We used a pooled state and year fixed-effects multiple logistic regression to estimate the likelihood of having precarious employment for each survey year in both groups and according to the private/public employment sector. We conducted post hoc comparisons of quintiles of changes (2005-2022) in the adjusted percentage of labour precariousness according to the employment sector and of the private-public labour precariousness gap by state.

Findings: There was sustained growth in labour precariousness (from 58.7 and 49.0% in 2005 to 75.5% and 67.3% in 2022 among physicians and nurses, respectively). In both groups of professionals, labour precariousness was steadily higher in the private sector. However, the private-public gap narrowed to a greater extent and more accelerated among physicians than among nurses. The reduction in the private-public precariousness gap was not territorially random either (range - 39.5% to - 46.9%), with higher levels of convergence between both labour sectors, especially in the poorest socioeconomic regions.

Conclusions: The differences in the nursing and medical labour market composition have exposed the latter to the growth of precariousness due to their historical link with the private sector. The closing of the gap between public and private is a result of the recent expansion of precarious work in the latter. It is essential to develop regulatory policies to reduce precariousness and its effects on the health system applicable to both sectors.

背景:对低收入和中等收入国家卫生工作者工作不稳定性的量化很少受到重视。卫生人力资源分析模型忽略了工作不稳定性这一相关现象。然而,分析工作不稳定性对于改善卫生系统的绩效至关重要。方法:我们分析了2005年至2022年间墨西哥全国职业和就业调查中31,394名医生和护士的汇总横截面人口数据,在整个研究期间,全国有近780万人。我们使用汇总的状态和年份固定效应多重逻辑回归来估计每个调查年度在两组中以及根据私营/公共就业部门出现不稳定就业的可能性。我们对就业部门调整后的劳动力不稳定性百分比和各州公私劳动力不稳定性差距的五分位数变化(2005-2022年)进行了事后比较。结果:劳动不稳定性持续增长(从2005年的58.7%和49.0%分别上升到2022年的75.5%和67.3%)。在这两组专业人士中,私营部门的劳动不稳定性稳步上升。然而,与护士相比,医生之间的公私差距缩小的程度更大,速度更快。公私不稳定差距的缩小也不是地区随机的(范围为- 39.5%至- 46.9%),两个劳动力部门之间的趋同程度更高,特别是在最贫穷的社会经济地区。结论:护理和医疗劳动力市场构成的差异使后者由于与私营部门的历史联系而面临不稳定的增长。公共部门和私营部门之间差距的缩小是私营部门不稳定工作最近扩大的结果。必须制定适用于这两个部门的监管政策,以减少不稳定性及其对卫生系统的影响。
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引用次数: 0
Effect of differentiated service delivery models for HIV treatment on healthcare providers' job satisfaction and workloads in sub-Saharan Africa: a mixed methods study from Malawi, Zambia, and South Africa. 撒哈拉以南非洲地区艾滋病毒治疗的差异化服务交付模式对医疗保健提供者工作满意度和工作量的影响:一项来自马拉维、赞比亚和南非的混合方法研究
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-05-26 DOI: 10.1186/s12960-025-00993-6
Vinolia Ntjikelane, Bevis Phiri, Jeanette L Kaiser, Sydney Rosen, Allison J Morgan, Amy Huber, Idah Mokhele, Timothy Tchereni, Stanley Ngoma, Priscilla Lumano-Mulenga, Sophie Pascoe, Nancy Scott

Introduction: HIV care providers are often overworked and suffer from burnout and low job satisfaction. Differentiated service delivery (DSD) models for HIV treatment aim to decongest clinics and improve providers' quality of professional life by reducing the client/provider ratio and allowing for more time with clients in need. We investigated current job satisfaction and perceived changes in job satisfaction among HIV care providers in Malawi, South Africa, and Zambia after the adoption of DSD models of care in each country.

Methods: We conducted a concurrent, cross-sectional mixed methods survey with clinical and non-clinical HIV care providers between April 2021 and January 2022 at public sector clinics in Malawi (n = 12), South Africa (n = 21), and Zambia (n = 12). Questions investigated the effect of DSD models on provider responsibilities, work burden, time allocation, and job satisfaction. We conducted a principal components analysis of survey responses to create a job satisfaction index and estimated odds ratios (OR) using logistic regression for associations between key variables and low reported job satisfaction. We reported emerging qualitative themes. We used Herzberg's two-factor theory to organize and interpret results, identifying motivating factors (which lead to job satisfaction) and hygiene factors (which we refer to as maintenance factors, that lead to dissatisfaction if lacking).

Results: Providers had generally high job satisfaction. Providers from Malawi were more likely to report lower job satisfaction than those from South Africa or Zambia (adjusted OR (aOR) 4.56; 95% confidence interval (CI) [2.12-9.80]). Providers who believed that their jobs became harder after the introduction of DSD models (2.82; [1.14-6.96]) or that their jobs did not change (6.50; [2.50-16.89]) were more likely to report lower job satisfaction than those who believed their jobs became easier. Qualitatively, providers felt DSD models improved their working conditions by easing clinic congestion and allowing them to spend more time on other tasks. Providers were particularly motivated when they could spend more time with clients.

Conclusion: Findings highlight the importance of DSD models in maintaining or improving healthcare providers' quality of professional life and underscore the need for continued monitoring of the impact of these models on job satisfaction among HIV care providers in resource-constrained settings.

导言:艾滋病毒护理人员经常过度劳累,并遭受倦怠和低工作满意度。艾滋病毒治疗的差异化服务提供模式旨在减少诊所的拥挤,并通过降低客户/提供者比例和允许更多时间与有需要的客户在一起,提高提供者的职业生活质量。我们调查了马拉维、南非和赞比亚在各自国家采用DSD护理模式后艾滋病毒护理提供者的当前工作满意度和工作满意度的感知变化。方法:我们在2021年4月至2022年1月期间对马拉维(n = 12)、南非(n = 21)和赞比亚(n = 12)的公共部门诊所的临床和非临床艾滋病毒护理提供者进行了一项同时进行的横断面混合方法调查。问题调查了DSD模型对提供者责任、工作负担、时间分配和工作满意度的影响。我们对调查结果进行了主成分分析,以创建工作满意度指数,并使用逻辑回归来估计关键变量与低报告工作满意度之间的关联的比值比(OR)。我们报告了新出现的定性主题。我们使用赫茨伯格的双因素理论来组织和解释结果,确定激励因素(导致工作满意度)和卫生因素(我们称之为维护因素,如果缺乏会导致不满意)。结果:医务人员工作满意度普遍较高。来自马拉维的医务人员比来自南非或赞比亚的医务人员更有可能报告较低的工作满意度(调整or (aOR) 4.56;95%置信区间(CI)[2.12-9.80])。认为在引入DSD模型后他们的工作变得更加困难的供应商(2.82;[1.14-6.96])或者他们的工作没有改变(6.50;[2.50-16.89])比那些认为工作变得更容易的人更有可能报告工作满意度较低。从质量上讲,提供者认为DSD模型通过缓解诊所拥挤并允许他们将更多时间花在其他任务上,改善了他们的工作条件。当服务提供者可以花更多的时间与客户在一起时,他们会特别有动力。结论:研究结果强调了DSD模型在维持或改善医疗保健提供者职业生活质量方面的重要性,并强调了在资源有限的环境中,需要继续监测这些模型对艾滋病毒护理提供者工作满意度的影响。
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引用次数: 0
Increasing the ethnic diversity of senior leadership within the English National Health Service: using an artificial intelligence approach to evaluate inclusive recruitment strategies in hospital settings. 增加英国国家医疗服务体系内高级领导层的种族多样性:使用人工智能方法评估医院环境中的包容性招聘策略。
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-05-22 DOI: 10.1186/s12960-025-00991-8
Sarindi Aryasinghe, Catalina Carenzo, Kerri-Ann Barnett, Rabia Khalid, Koya Greenaway-Harvey, Colleen Sherlock, Louise Clark, Kevin Croft, Tim Orchard, Erik Mayer

Background: The English National Health Service (NHS) strives for a fair, diverse, and inclusive workplace, but Black and Minority Ethnic (BME) representation in senior leadership roles remains limited. To address this, a large multi-hospital acute NHS Trust introduced an inclusive recruitment programme, requiring ethnically and gender diverse interview panels and a letter to the Chief Executive Officer (CEO) explaining hiring manager's candidate choice. This generated large amount of valuable structured and free-text data, but manual analysis to derive actionable insights is challenging, limiting efforts to evaluate and improve such equality, diversity, and inclusion (EDI) recruitment initiatives.

Methods: Using this routinely collected recruitment data from the programme between September 2021 to January 2024, we used natural language processing artificial intelligence techniques, triangulated with secondary data analysis, to evaluate the programme's effectiveness in increasing the number of BME appointees to senior leadership roles. Multivariate logistic regression identified recruitment factors that influence the odds of BME candidates applying, being shortlisted or offered a role compared to white candidates. Topic and sentiment analysis revealed thematic trends and tone of candidate assessments, stratified by hiring manager and candidate characteristics. Normalised average interview scores were also compared by job grades and candidate characteristics.

Results: The requirement for hiring managers to write a letter to the CEO explaining recruitment decisions raised the odds of a BME candidate being offered a role by 1.7 times [95% CI 1.2-2.3] compared to white candidates. However, white candidates still had higher overall odds of being offered senior roles. BME candidates scored lower in interviews, with BME women twice as likely (p < 0.05) to receive negative assessments compared to white women.

Conclusions: The Letter to the CEO component of the inclusive recruitment programme increased BME representation in senior leadership roles, but inequities still persist in the recruitment process, reflecting national NHS recruitment trends. While the initiative marks progress, further strategies are needed to ensure equitable recruitment, career development, and retention. Artificial intelligence tools, such as natural language processing, provide effective methods to evaluate and enhance EDI recruitment initiatives by analysing routinely collected recruitment data to identify areas for improvement and establish best practices.

背景:英国国家医疗服务体系(NHS)努力争取一个公平、多样化和包容性的工作场所,但黑人和少数民族(BME)在高级领导角色中的代表性仍然有限。为了解决这个问题,一个大型的多医院急性NHS信托引入了一项包容性招聘计划,要求种族和性别多样化的面试小组和给首席执行官(CEO)的一封信,解释招聘经理的候选人选择。这产生了大量有价值的结构化和自由文本数据,但是手动分析以获得可操作的见解是具有挑战性的,限制了评估和改进这种平等、多样性和包容性(EDI)招聘计划的努力。方法:利用从2021年9月至2024年1月定期收集的该项目招聘数据,我们使用自然语言处理人工智能技术,结合二次数据分析进行三角测量,评估该项目在增加BME任命到高级领导职位的数量方面的有效性。多元逻辑回归确定了与白人候选人相比,影响BME候选人申请、入围或获得职位的几率的招聘因素。话题和情感分析揭示了招聘经理和候选人特征分层的候选人评估的主题趋势和基调。标准化的平均面试分数也与工作等级和候选人特征进行了比较。结果:要求招聘经理写信给首席执行官解释招聘决定,与白人候选人相比,BME候选人获得职位的几率提高了1.7倍[95% CI 1.2-2.3]。然而,白人候选人获得高级职位的总体几率仍然更高。BME候选人在面试中得分较低,其中BME女性的可能性是其两倍(p结论:包容性招聘计划的致首席执行官信部分增加了BME在高级领导角色中的代表性,但招聘过程中仍然存在不平等现象,反映了国家NHS招聘趋势。虽然该倡议标志着进展,但需要进一步的战略来确保公平征聘、职业发展和留用。人工智能工具,例如自然语言处理,通过分析常规收集的招聘数据,提供有效的方法来评估和加强EDI招聘计划,以确定需要改进的地方,并建立最佳做法。
{"title":"Increasing the ethnic diversity of senior leadership within the English National Health Service: using an artificial intelligence approach to evaluate inclusive recruitment strategies in hospital settings.","authors":"Sarindi Aryasinghe, Catalina Carenzo, Kerri-Ann Barnett, Rabia Khalid, Koya Greenaway-Harvey, Colleen Sherlock, Louise Clark, Kevin Croft, Tim Orchard, Erik Mayer","doi":"10.1186/s12960-025-00991-8","DOIUrl":"10.1186/s12960-025-00991-8","url":null,"abstract":"<p><strong>Background: </strong>The English National Health Service (NHS) strives for a fair, diverse, and inclusive workplace, but Black and Minority Ethnic (BME) representation in senior leadership roles remains limited. To address this, a large multi-hospital acute NHS Trust introduced an inclusive recruitment programme, requiring ethnically and gender diverse interview panels and a letter to the Chief Executive Officer (CEO) explaining hiring manager's candidate choice. This generated large amount of valuable structured and free-text data, but manual analysis to derive actionable insights is challenging, limiting efforts to evaluate and improve such equality, diversity, and inclusion (EDI) recruitment initiatives.</p><p><strong>Methods: </strong>Using this routinely collected recruitment data from the programme between September 2021 to January 2024, we used natural language processing artificial intelligence techniques, triangulated with secondary data analysis, to evaluate the programme's effectiveness in increasing the number of BME appointees to senior leadership roles. Multivariate logistic regression identified recruitment factors that influence the odds of BME candidates applying, being shortlisted or offered a role compared to white candidates. Topic and sentiment analysis revealed thematic trends and tone of candidate assessments, stratified by hiring manager and candidate characteristics. Normalised average interview scores were also compared by job grades and candidate characteristics.</p><p><strong>Results: </strong>The requirement for hiring managers to write a letter to the CEO explaining recruitment decisions raised the odds of a BME candidate being offered a role by 1.7 times [95% CI 1.2-2.3] compared to white candidates. However, white candidates still had higher overall odds of being offered senior roles. BME candidates scored lower in interviews, with BME women twice as likely (p < 0.05) to receive negative assessments compared to white women.</p><p><strong>Conclusions: </strong>The Letter to the CEO component of the inclusive recruitment programme increased BME representation in senior leadership roles, but inequities still persist in the recruitment process, reflecting national NHS recruitment trends. While the initiative marks progress, further strategies are needed to ensure equitable recruitment, career development, and retention. Artificial intelligence tools, such as natural language processing, provide effective methods to evaluate and enhance EDI recruitment initiatives by analysing routinely collected recruitment data to identify areas for improvement and establish best practices.</p>","PeriodicalId":39823,"journal":{"name":"Human Resources for Health","volume":"23 1","pages":"24"},"PeriodicalIF":3.9,"publicationDate":"2025-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12096476/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144129076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Turnover intention among intensive care nurses and the influence of the COVID-19 pandemic: a scoping review. 重症监护护士离职意向与COVID-19大流行的影响:一项范围综述
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-05-15 DOI: 10.1186/s12960-025-00992-7
Tanja Lesnik, Anna Hauser-Oppelmayer

Background: The shortage of nurses has been an ongoing issue for many decades. An important contributing factor is voluntary turnover. Especially in intensive care (ICU) and critical care units (CCU) with high workloads, high mortality rates and stressful working conditions, the phenomenon has serious consequences. In addition, the COVID-19 pandemic has exacerbated the problem. This review examines the factors influencing the intention to leave (ITL) and intention to stay (ITS) among intensive care and critical care nurses and the influence of the COVID-19 pandemic.

Methods: A scoping review was conducted based on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR). The databases PubMed, Wiley, Scopus, APA PsycNet and Web of Science were searched. In addition, a forward search using Google Scholar was carried out. Empirical studies reporting on factors influencing the intention to stay or leave among ICU nurses published from 2000 to 2022 were included. The factors were qualitatively coded in MAXQDA, resulting in an inductive coding frame.

Results: Fifty-four studies, including 51 quantitative, one qualitative, and two mixed methods studies, were included in the review. The analysis of factors influencing the intention to either leave or stay in intensive care can be systematically classified into two categories: organisational factors and individual factors. The category of organisational factors encompasses factors, such as commitment and integration, leadership, professional collaboration and communication. Conversely, the category of individual factors comprises factors, such as professionalism, job satisfaction, mental health and social reasons. The pandemic has exacerbated certain aspects within individual and organisational factors, influencing the intention to leave intensive care. Notably, despite the significant impact of COVID-19, no "new" themes are directly attributable to it.

Conclusions: The results can help practitioners meet future challenges (maintaining adequate staffing levels in view of the existing shortage of nurses). It is the responsibility of nursing and hospital management to capitalise on the insights of this review. Future research should focus on longitudinal, interventional and qualitative study designs to understand voluntary turnover among ICU nurses.

背景:几十年来,护士短缺一直是一个持续存在的问题。一个重要的促成因素是自愿离职。特别是在工作量大、死亡率高、工作条件紧张的重症监护病房(ICU)和重症监护病房(CCU),这种现象具有严重的后果。此外,2019冠状病毒病大流行加剧了这一问题。本文旨在探讨重症监护护士离职意向(ITL)和留院意向(ITS)的影响因素及新冠肺炎疫情的影响。方法:根据系统评价首选报告项目和范围评价扩展元分析(PRISMA-ScR)进行范围评价。检索了PubMed、Wiley、Scopus、APA PsycNet和Web of Science数据库。此外,利用谷歌Scholar进行了正向搜索。纳入2000年至2022年发表的影响ICU护士去留意向因素的实证研究报告。这些因子在MAXQDA中进行定性编码,形成归纳编码帧。结果:共纳入54项研究,包括51项定量研究、1项定性研究和2项混合方法研究。对影响离开或留在重症监护意愿的因素的分析可以系统地分为两类:组织因素和个人因素。组织因素的范畴包括承诺和整合、领导力、专业协作和沟通等因素。相反,个人因素类别包括专业、工作满意度、心理健康和社会原因等因素。大流行加剧了个人和组织因素中的某些方面,影响了离开重症监护的意愿。值得注意的是,尽管2019冠状病毒病影响重大,但没有直接归因于它的“新”主题。结论:结果可以帮助从业者应对未来的挑战(鉴于现有护士短缺,保持足够的人员配备水平)。护理人员和医院管理人员有责任利用本综述的见解。未来的研究应集中在纵向、介入和定性研究设计上,以了解ICU护士的自愿离职。
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引用次数: 0
The influencing factors of turnover intention among pediatric healthcare workers: a moderated mediation model. 儿科医护人员离职倾向的影响因素:一个有调节的中介模型。
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-05-14 DOI: 10.1186/s12960-025-00989-2
Qingwen Jia, Wenkang Shi, Hao Yuan

Background: Turnover intention (TI) is significant for stabilizing the pediatric healthcare workforce and ensuring sufficient pediatric healthcare human resources. This study focuses on the impact and potential mechanisms of person-organization fit (POF), hierarchical plateau (HP), and person-group fit (PGF) on TI.

Methods: The data set was collected from the Children's Hospital of Hebei Province on the Wenjuanxing online platform using the convenience sampling method in September and October 2023. 546 questionnaires were collected, with 371 valid questionnaires (effective rate: 67.95%). Model 4 and Model 14 of the PROCESS macro (version 3.3) in SPSS were used to construct mediation and moderated mediation models, respectively, and the significance of mediation and moderation effects in the theoretical model was verified using the Bootstrap method (sample size = 5000).

Results: The results of Model 4 indicate that POF has a negative impact on the HP ( B = -0.1414, p < 0.01) and TI (B = - 0.3616, p < 0.001), while the HP has a positive impact on TI ( B = 0.2528, p < 0.001), and HP can mediate the relationship between POF and TI (B = - 0.0358, 95% CI [- 0.0678, - 0.0049]). The results of Model 14 show that the POF has a negative impact on the HP ( B = -0.1414, p < 0.01) and TI (B = - 0.2827, p < 0.001), while the HP has a positive impact on TI ( B = 0.2747, p < 0.001), and index of moderated mediation shows that the PGF can moderate the indirect effect of POF on TI (Index = 0.0305, 95% CI [0.0020, 0.0582]).

Conclusions: This study constructed a moderated mediation model and found that POF can negatively affect the TI of pediatric healthcare workers, the HP can mediate the relationship between POF and TI, and PGF can moderate the second part of this mediating process. This emphasizes the important role of employee fit with the organization and group, as well as the significant impact of employee career development on TI.

背景:离职意向(TI)对于稳定儿科医疗队伍和确保充足的儿科医疗人力资源具有重要意义。本研究主要探讨了个人-组织契合度(POF)、层级平台度(HP)和个人-群体契合度(PGF)对个人绩效的影响及其潜在机制。方法:采用便利抽样法,于2023年9 - 10月在“问卷行”在线平台采集河北省儿童医院的数据集。共回收问卷546份,有效问卷371份,有效率67.95%。采用SPSS中PROCESS宏(3.3版)的模型4和模型14分别构建中介和调节中介模型,并采用Bootstrap方法(样本量= 5000)验证理论模型中中介和调节效应的显著性。结果:模型4的结果显示,POF对HP有负向影响(B = -0.1414, p)。结论:本研究构建了一个有调节的中介模型,发现POF对儿科医护人员的HP有负向影响,HP可以介导POF与TI的关系,PGF可以调节这一中介过程的第二部分。这强调了员工适应组织和群体的重要作用,以及员工职业发展对TI的重大影响。
{"title":"The influencing factors of turnover intention among pediatric healthcare workers: a moderated mediation model.","authors":"Qingwen Jia, Wenkang Shi, Hao Yuan","doi":"10.1186/s12960-025-00989-2","DOIUrl":"10.1186/s12960-025-00989-2","url":null,"abstract":"<p><strong>Background: </strong>Turnover intention (TI) is significant for stabilizing the pediatric healthcare workforce and ensuring sufficient pediatric healthcare human resources. This study focuses on the impact and potential mechanisms of person-organization fit (POF), hierarchical plateau (HP), and person-group fit (PGF) on TI.</p><p><strong>Methods: </strong>The data set was collected from the Children's Hospital of Hebei Province on the Wenjuanxing online platform using the convenience sampling method in September and October 2023. 546 questionnaires were collected, with 371 valid questionnaires (effective rate: 67.95%). Model 4 and Model 14 of the PROCESS macro (version 3.3) in SPSS were used to construct mediation and moderated mediation models, respectively, and the significance of mediation and moderation effects in the theoretical model was verified using the Bootstrap method (sample size = 5000).</p><p><strong>Results: </strong>The results of Model 4 indicate that POF has a negative impact on the HP ( B = -0.1414, p < 0.01) and TI (B = - 0.3616, p < 0.001), while the HP has a positive impact on TI ( B = 0.2528, p < 0.001), and HP can mediate the relationship between POF and TI (B = - 0.0358, 95% CI [- 0.0678, - 0.0049]). The results of Model 14 show that the POF has a negative impact on the HP ( B = -0.1414, p < 0.01) and TI (B = - 0.2827, p < 0.001), while the HP has a positive impact on TI ( B = 0.2747, p < 0.001), and index of moderated mediation shows that the PGF can moderate the indirect effect of POF on TI (Index = 0.0305, 95% CI [0.0020, 0.0582]).</p><p><strong>Conclusions: </strong>This study constructed a moderated mediation model and found that POF can negatively affect the TI of pediatric healthcare workers, the HP can mediate the relationship between POF and TI, and PGF can moderate the second part of this mediating process. This emphasizes the important role of employee fit with the organization and group, as well as the significant impact of employee career development on TI.</p>","PeriodicalId":39823,"journal":{"name":"Human Resources for Health","volume":"23 1","pages":"22"},"PeriodicalIF":3.9,"publicationDate":"2025-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12076966/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144080275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Health workforce issues and recommended practices in the implementation of Universal Health Coverage in the Philippines: a qualitative study. 菲律宾实施全民健康覆盖的卫生人力问题和建议做法:一项定性研究。
IF 3.9 2区 医学 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-04-23 DOI: 10.1186/s12960-025-00988-3
Veincent Christian F Pepito, Arianna Maever Loreche, Ruth Shane Legaspi, Ryan Camado Guinaran, Theo Prudencio Juhani Z Capeding, Madeline Mae Ong, Manuel M Dayrit

Background: The transition towards Universal Health Coverage (UHC) in a devolved healthcare system such as the Philippines is beset by health workforce issues considering that it is among the world's leading source countries for health workers. This study aims to document health workforce issues and recommended practices in the implementation of UHC in the Philippines.

Methods: We conducted focus group discussions and key informant interviews with health policymakers and UHC implementers in the national, regional, and local levels. Participants included local chief executives, healthcare facility administrators, and healthcare providers at tertiary, secondary, and primary levels, as well as patients. We transcribed and translated the focus group discussions and key informant interviews and analyzed it thematically.

Results: Workforce factors at entry, current employment, and exit hinder the implementation of UHC. Factors at entry include: poor preparation of graduates in school for implementing UHC; difficulty in recruitment due to restrictive government hiring policies; and government budget caps for personnel services. Factors at the current employment include: poor working conditions; uncompetitive salaries; lack of trained personnel for financial management; exorbitant fees for trainings; lack of job security for nationally deployed personnel; and lack of integration of some barangay health workers and community health volunteers. Factors at exit include the pull of migration overseas and poor crisis management. Some recommended practices to recruit and retain health workforce include scholarships and return service programs; free tuition for dependents of health workers; opportunities for postgraduate degrees and specialist training overseas, and onboarding UHC training for new hires.

Conclusions: To address the health workforce issues hindering the effective implementation of UHC in the Philippines, there is a need for reforms in the country's healthcare sector and beyond. Specifically, there is a need to revisit the country's Local Government Code, integrate further health professions education institutions and healthcare facilities, implement reforms in its basic, higher, and health education, and the civil service, revisit training costs, and training programs for specialists, and design and implement more sustainable and equitable bilateral labor agreements to keep health workforce in the Philippines and engage them as partners for optimal implementation of UHC in the country.

背景:考虑到菲律宾是世界上主要的卫生工作者来源国之一,在权力下放的卫生保健系统中向全民健康覆盖(UHC)过渡受到卫生人力问题的困扰。本研究旨在记录菲律宾实施全民健康覆盖的卫生人力问题和建议做法。方法:我们对国家、地区和地方各级卫生政策制定者和全民健康覆盖实施人员进行了焦点小组讨论和关键信息提供者访谈。参与者包括地方行政长官、卫生保健设施管理员、三级、二级和初级卫生保健提供者以及患者。我们抄录和翻译了焦点小组讨论和关键线人访谈,并对其进行了主题分析。结果:入职、在职和离职时的劳动力因素阻碍了全民健康覆盖的实施。入学时的因素包括:毕业生在学校实施全民健康覆盖的准备不足;政府限制性招聘政策导致招聘困难;政府对人事服务的预算上限。目前就业的因素包括:工作条件差;竞争力的薪资;缺乏训练有素的财务管理人员;培训费用过高;国家部署人员缺乏工作保障;一些村卫生工作者和社区卫生志愿者缺乏整合。退出的因素包括海外移民的吸引力和糟糕的危机管理。招聘和留住卫生工作者的一些建议做法包括奖学金和回国服务计划;卫生工作者家属免学费;研究生学位和海外专业培训的机会,以及新员工的入职UHC培训。结论:为了解决阻碍菲律宾有效实施全民健康覆盖的卫生人力问题,有必要在该国的卫生保健部门和其他部门进行改革。具体而言,需要重新审视该国的《地方政府法典》,进一步整合卫生专业教育机构和医疗保健设施,对基础教育、高等教育和卫生教育以及公务员制度实施改革,重新审视培训费用和专家培训方案。设计和实施更可持续、更公平的双边劳动协议,以留住菲律宾的卫生人力,并使他们成为在该国最佳实施全民健康覆盖的合作伙伴。
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Human Resources for Health
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