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Analysis Of Factors That Influence Patient Satisfaction In The Inpatient Installation Manembo-nembo Type C Hospital Bitung C型医院住院安装Manembo-nembo患者满意度影响因素分析
Pub Date : 2023-07-28 DOI: 10.56403/lejea.v2i1.120
Pradika Hanrianri Koampa, A. E. Manampiring, E. Mantjoro
ccording to the World Health Organization (WHO) Hospital is a medical institution that functions as a provider of curative and rehabilitative health service to the community. Hospital is a health institution that provides comprehensive health services in the form of emergency, outpatient, and inpatient. According to its type, hospitals are devided into Special Hospitals and General Hospitals. Then General Hospitals are devided into Type A, Type B, Type C, and Type D.  Satisfaction is a person’s feelings towards the comparison of the results recived and his expectations. The level of patient satisfaction is caused by several factors namely reliability, tangibles, responsiveness, empathy, and assurance. This research is an analytic observational survey research with cross sectional approach. The population of this study were patients who were temporarily treated in the inpatient room of Manembo-nembo Type C Hospital, Bitung. The determination of the research sample was carried out using the accidental sampling method. The total number of samples obtained was 70 people. The variable that is significantly related to inpatient satisfaction are reliability (p value = 0,000), tangibles (p value = 0,000), responsiveness (p value = 0,000), empathy (p value = 0,000), and assurance (p value = 0,000). There is a relationship between reliability, tangibles, responsiveness, empathy, and assurance for patient satisfaction at Manembo-nembo Type C Hospital , Bitung.
根据世界卫生组织(世卫组织)的定义,医院是向社区提供治疗和康复保健服务的医疗机构。医院是提供急诊、门诊和住院等综合保健服务的卫生机构。医院按其类型分为专科医院和综合医院。然后将综合医院分为A型、B型、C型和d型。满意度是一个人对所得到的结果和他的期望进行比较的感觉。患者满意度的水平是由几个因素引起的,即可靠性,有形的,响应性,移情和保证。本研究是采用横断面方法的分析性观察性调查研究。本研究的人群是在比东Manembo-nembo C型医院住院室临时治疗的患者。研究样本的测定采用偶然抽样法。获得的样本总数为70人。与住院患者满意度显著相关的变量为信度(p值= 0000)、有形(p值= 0000)、反应性(p值= 0000)、共情(p值= 0000)、保证(p值= 0000)。在比东Manembo-nembo C型医院,可靠性、有形指标、响应性、共情和患者满意度保证之间存在关系。
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引用次数: 0
Evaluation Of Medicine Management at the UPTD Pharmacy Warehouse Manembo-Nembo Hospital Type C Bitung UPTD药库药品管理的评价
Pub Date : 2023-07-26 DOI: 10.56403/lejea.v2i1.118
Olga Enggelina Nelwan, A. Bolang, V. R. Danes
This study was conducted to determine how to evaluate drug management in the pharmaceutical warehouse of the UPTD Manembo-Nembo Hospital type C Bitung. This research uses qualitative research methods by conducting in-depth interviews, document review and observation. This research was conducted at the Pharmacy Warehouse of UPTD Manembo-nembo Hospital Type C Bitung which is located at Jalan SH Sarundajang, Manembo-nembo Tengah Village, Matuari District, Bitung City, North Sulawesi from April to June 2023. The informants of this research are those who have the authority to manage drugs in the Pharmacy Warehouse of the UPTD Manembo-nembo Hospital Type C Bitung. Such as the Head of the Pharmacy Installation, Head of the Hospital Pharmacy Warehouse, Hospital Director, Medical Support and Pharmaceutical Technical Personnel. The results of the study found that Drug Planning at the UPTD Manembo-nembo Hospital Type C Bitung has followed the Guidelines for Planning Drug Needs Regulation of the Minister of Health of the Republic of Indonesia Number 72 of 2016 concerning Pharmaceutical Service Standards in Hospitals, Drug storage in the Pharmaceutical Warehouse UPTD Manembonembo Hospital Type C Bitung is in accordance with using 21 drug storage parameters used only 2 parameters that are not yet in accordance, namely that there are several boxes of drugs placed on the floor without using pallets on the floor and some drugs have not been placed on the shelves of the medicine cabinet, and Monitoring and evaluation is well underway.
本研究旨在探讨如何评估UPTD manemom - nembo医院C型医院药品仓库的药品管理。本研究采用深度访谈、文献查阅、观察等定性研究方法。本研究于2023年4月至6月在北苏拉威西比东市马图里区Manembo-nembo Tengah村Jalan SH Sarundajang的UPTD Manembo-nembo C型医院药房仓库进行。本研究的知情者是那些有权管理UPTD Manembo-nembo医院C型医院药房仓库药品的人员。如药房设备主管、医院药房仓库主管、医院院长、医疗支持和制药技术人员。研究结果发现,UPTD Manembo-nembo医院C型比东的药物规划遵循了印度尼西亚共和国卫生部2016年第72号关于医院药物服务标准的药物需求规划指南,药品仓库中的药物储存UPTD Manembonembo医院C型比东使用了21种药物储存参数,其中只有2种参数尚未符合。即有几箱药品没有使用地板上的托盘就放在地上,部分药品没有放在药柜的货架上,正在进行监测和评价。
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引用次数: 0
Disclosure Of Community Welfare: Implications Of Super Premium Tourism Program Implementation 社区福利披露:超级优质旅游计划实施的意义
Pub Date : 2023-05-31 DOI: 10.56403/lejea.v1i4.99
Febronia Hersi Batul, Ikhsan Budi Riharjo, Fidiana
This study aimed to find out whether public wealth indicated the implementation of Labuan Bajo, the super-premium tourism program, in the Manggarai Barat sub-district. Moreover, the data were both primary in the form of interviews and secondary in the form of documents. The study was descriptive- qualitative with a case-study approach. Furthermore, the informants were the head of the office, the head of the creative cluster, and also making its analysis. As a result, the implementation of the super-premium tourism object affected the Local Owned-source Revenue, improved natural resources, infrastructure, and the disclosure of public wealth. Likewise, the implementation of Labuan Bajo had been well-applied as the public revenue level was inclined, education access was easily obtained, and better quality of public health.
本研究旨在找出公共财富是否表明在Manggarai Barat街道实施了超级优质旅游计划Labuan Bajo。此外,这些数据是访谈形式的主要数据,也是文件形式的次要数据。本研究采用个案研究方法进行定性描述。此外,举报人是办公室的负责人,创意集群的负责人,也在进行分析。因此,超溢价旅游对象的实施影响了当地自有来源收入,改善了自然资源,基础设施和公共财富的披露。同样,由于公共收入水平倾斜,容易获得教育机会,公共卫生质量较高,Labuan Bajo的实施也得到了很好的实施。
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引用次数: 0
The Influence Of Profitability, Liquidity, Leverage, And Dividend Policy On Investor Response: Company Size As a Moderation 盈利能力、流动性、杠杆和股利政策对投资者反应的影响:公司规模的调节作用
Pub Date : 2023-05-31 DOI: 10.56403/lejea.v1i4.100
Anggita Ika Lilyani, Akhmad Riduwan, Bambang Suryono
This study aimed to examine the effect of profitability, liquidity, leverage, and dividend policy on investors’ response; with firm size as the moderating variable. Moreover, the study was quantitative. The data collection technique used purposive sampling. In line with that, there were 334 samples from 39 Property and Real Estate companies listed on the Indonesia Stock Exchange during 2012-2021. Furthermore, the data analysis technique used multiple linear regression. As the result concluded that (a) profitability had a positive effect on investors’ response;(b) liquidity had a positive effect on investors’ response; (c) leverage did not affect investors’ response; (d) dividend policy did not affect investors’ response; (e) firm size was not able to moderate the effect of profitability on investors’ response; (f) firm size was able to moderate positively the effect of liquidity on investors’ response; (g) firm size was not able to moderate the effect of leverage on investors’ response; and (h) firm size was not able to moderate the effect of dividend policy on investors’ response.
本研究旨在探讨盈利能力、流动性、杠杆和股利政策对投资者反应的影响;以企业规模为调节变量。此外,该研究是定量的。数据收集技术采用有目的抽样。与此相一致的是,2012-2021年期间在印度尼西亚证券交易所上市的39家房地产和房地产公司的334个样本。此外,数据分析技术采用多元线性回归。结果表明:(a)盈利能力对投资者的反应有正向影响;(b)流动性对投资者的反应有正向影响;(c)杠杆不影响投资者的反应;(d)股利政策不影响投资者的反应;(e)公司规模不能调节盈利能力对投资者反应的影响;(f)公司规模能够正向调节流动性对投资者反应的影响;(g)公司规模不能调节杠杆对投资者反应的影响;(h)公司规模不能调节股利政策对投资者反应的影响。
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引用次数: 0
The Effect Of Intellectual Capital And Sustainbility Report Disclosure On Company Value With Profitability As A Moderation Variable 以盈利能力为调节变量的智力资本与可持续发展报告披露对公司价值的影响
Pub Date : 2023-05-31 DOI: 10.56403/lejea.v1i4.101
Intan Saputri Ayuningtyas, Fidiana, Titik Mildawati
This study aimed to examine the effect of intellectual capital (VAICTM) and sustainability report disclosure (GRI-G4) on firm value (Tobin’s Q), with profitability (ROA) as the moderating variable. The study was quantitative. Moreover, the population was manufacturing companies listed on the Indonesia Stock Exchange for 5 years (2017-2021). The data collection technique used purposive sampling. In line with that, there were 25 companies as the sample. In total, 125 data samples were obtained. Furthermore, the data analysis technique used multiple linear regression and interaction test of Moderated Regression Analysis (MRA), with SPSS 21. As the result, it concluded that intellectual capital (VAICTM) had a positive effect on firm value. It meant, companies with strong intellectual capital could develop effective strategies in order to manage the sources, by adding some business values. Sustainability Report Disclosure (GRI- G4) had a positive effect on firm value. This meant since companies were aware of presenting activities, in the economy, environment, and society; the decision makers would have the information that they needed in increasing reputation capital from the companies. As a consequence, the firm value increased. Profitability (ROA) could not moderate the effect of intellectual capital on firm value. In other words, when companies had losses in a certain period, they would have efficiency in order to minimize the cost. Additionally, profitability (ROA) could not moderate the effect of sustainability report disclosure (GRI-G4) on firm value. It happened as profitability could not become the main support of companies’ policy in having social activities and making sustainability reports since companies were not always profitable.
本研究以盈利能力(ROA)为调节变量,考察智力资本(VAICTM)和可持续发展报告披露(GRI-G4)对企业价值(Tobin’s Q)的影响。这项研究是定量的。此外,人口是在印度尼西亚证券交易所上市的制造业公司,为期5年(2017-2021)。数据收集技术采用有目的抽样。与此相一致,有25家公司作为样本。共获得125个数据样本。此外,数据分析技术采用多元线性回归和有调节回归分析(MRA)的相互作用检验,并使用SPSS 21。结果表明,智力资本对企业价值具有正向影响。这意味着,拥有强大智力资本的公司可以制定有效的战略,通过增加一些商业价值来管理资源。可持续发展报告披露(GRI- G4)对企业价值有正向影响。这意味着,由于企业意识到呈现活动,在经济,环境和社会;决策者将获得他们需要的信息,以增加公司的声誉资本。结果,公司价值增加了。盈利能力(ROA)不能调节智力资本对企业价值的影响。换句话说,当公司在某一时期出现亏损时,他们会提高效率,以使成本最小化。此外,盈利能力(ROA)不能调节可持续发展报告披露(GRI-G4)对企业价值的影响。这是因为盈利能力不能成为公司社会活动和可持续发展报告政策的主要支持,因为公司并不总是盈利。
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引用次数: 0
Measurement Of Organizational Citizenship Behavior (OCB): Transformational Leadership Style, Organizational Culture And Work Motivation 组织公民行为的测量:变革型领导风格、组织文化与工作动机
Pub Date : 2023-05-31 DOI: 10.56403/lejea.v1i4.102
Retno Widowati, Dingot Hamonangan Ismail, E. Hermawan
Organizational Citizenship Behavior (OCB) is proven to have a significant effect on organizational performance and productivity. Because of that there is a lot of research on OCB including what variables contribute to the development of OCB. This study focuses on 3 variables that influence OCB. This study uses a descriptive qualitative research method with a literature study approach where the results show that there is an influence of Transformative Leadership Style, Organizational Culture and Work Motivation on OCB.
组织公民行为(OCB)对组织绩效和生产力有显著的影响。正因为如此,有很多关于组织公民行为的研究,包括哪些变量有助于组织公民行为的发展。本研究主要关注影响组织公民行为的3个变量。本研究采用描述性质的研究方法和文献研究法,结果表明变革型领导风格、组织文化和工作动机对组织公民行为有影响。
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引用次数: 0
Analysis of the Impact of Financial Technology and Financial Literacy on MSME Business Sustainability 金融科技与金融素养对中小微企业可持续发展的影响分析
Pub Date : 2023-05-12 DOI: 10.56403/lejea.v1i4.97
Andini Nurwulandari
The purpose of this study is to investigate, from a monetary point of view, how the adoption of technology and increased levels of financial literacy affect the continued viability of micro, small, and medium-sized enterprises. In this study, a quantitative methodology is utilized by selecting a sample of 42 culinary MSMEs located in the Sumedang district. The data that were collected were examined utilizing approaches that involved multiple regressions. According to the findings of the study, the application of technology as well as an understanding of financial concepts has a materially beneficial effect on the long-term viability of micro, small, and medium-sized enterprises (MSME). Technology may be of assistance to micro, small, and medium-sized enterprises (MSMEs) in enhancing their levels of efficiency and production, while financial literacy may be of assistance in fostering improved levels of financial management and improved decision-making. This sends a message to the government in its role as a regulator, to academics in their role as educators, to the business sector in its role as a catalyst, and to the community in its role as a driver to promote and grow financial literacy and fintech for MSMEs in Sumedang Regency.
本研究的目的是从货币的角度调查技术的采用和金融知识水平的提高如何影响微型、小型和中型企业的持续生存能力。在本研究中,通过选择位于Sumedang地区的42家烹饪中小微企业的样本,采用定量方法。收集的数据使用涉及多元回归的方法进行检查。根据研究结果,技术的应用以及对金融概念的理解对微型、小型和中型企业(MSME)的长期生存能力具有实质性的有益影响。技术可以帮助微型、小型和中型企业提高效率和生产水平,而金融知识可以帮助提高财务管理水平和改进决策。这向作为监管者的政府、作为教育者的学者、作为催化剂的商业部门以及作为推动者的社区传递了一个信息,即促进和发展Sumedang县中小微企业的金融知识和金融科技。
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引用次数: 0
Effect of Non-Cash Payments System On People's Buying Interest 非现金支付系统对人们购买兴趣的影响
Pub Date : 2023-02-27 DOI: 10.56403/lejea.v1i3.71
Aspizain Caniago
Non-cash payments are currently an alternative payment method that is highly favored by some groups of people. The convenience and benefits obtained by using non-cash payments are the reason people make non-cash payments. This is often done in the buying and selling process at malls, including malls in the Tangerang area. The aim of the research is to find out how the influence of non-cash payments on the buying interest of people who are in the mall in the Tangerang area. The method used in this research is descriptive quantitative method. The data analysis technique used is a simple linear regression technique. The results of this study explain that there is a positive and significant effect of non-cash payments on people's buying interest of 87.9%.
非现金支付目前是一种替代支付方式,受到一些人群的高度青睐。使用非现金支付所获得的便利和利益是人们进行非现金支付的原因。这通常发生在购物中心的买卖过程中,包括Tangerang地区的购物中心。本研究的目的是为了找出非现金支付对人们在Tangerang地区购物中心的购买兴趣的影响。本研究采用的方法是描述性定量方法。使用的数据分析技术是一种简单的线性回归技术。本研究的结果解释了非现金支付对人们购买兴趣的正向显著影响为87.9%。
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引用次数: 0
Influence of Relationship Marketing, And Green Marketing Toward Business Sustainability On Msmes Kab. Bandung. 关系营销、绿色营销对中小企业可持续发展的影响。万隆。
Pub Date : 2023-02-27 DOI: 10.56403/lejea.v1i3.70
Dwi Rachmawati, Zalena Mohd, Suci Ayu Sudari, Cyka Oktaviani
Country index Crash risk is part of risk management that is interesting and important to research. Study of country index crash risk helping investors to make better decisions and manage risk. This study aims to determine the effect of Investor Sentiment, Exchange Rate, and Net Foreign Portfolio Investment on the Country Index Crash risk. Novelty This study uses Net Foreign Portfolio Investment as a moderating variable and a sample of all countries. Crash risk research is usually firm, but this study uses the country level. Research Methods this study uses secondary data from the World Bank and the investing.com website. The dependent variable s the Country Index Crash risk, which is proxied by CRASH, NCSKEW, and DUVOL. Sample The data analysis method is the logistic regression panel data, and OLS regression with a clustered standard error two dimensions approach will process with Eviews software. Binary logit regression used for the dependent variable is a dummy variable, one if there is a crash risk and 0 if there is no crash risk. Meanwhile, OLS regression with a clustered standard error two dimensions approach tests dependent variables (crash risk as proxied by NCSKEW and DUVOL). Finding/Results this study indicate that investor sentiment has a positive and significant effect on the Country Index Crash risk (Proxy: CRASH). Net Foreign Portfolio Investment and investor sentiment have a positive and significant effect on Country Index Crash risk (Proxy: NCSKEW), and Net Foreign Portfolio Investment further strengthens the exchange rate and investor sentiment on Country Index Crash risk (Proxy: NCSKEW). This study also shows a positive and significant effect of Net Foreign Portfolio Investment and investor sentiment on Country Index Crash risk (Proxy: DUVOL). In addition, Net Foreign Portfolio Investment further strengthens the influence of the exchange rate and investor sentiment on Country Index Crash risk (Proxy: DUVOL)
国家指数崩溃风险是风险管理研究的一个有趣而重要的部分。国家指数崩盘风险研究有助于投资者更好地决策和管理风险。本研究旨在确定投资者情绪、汇率和净外国证券投资对国家指数崩溃风险的影响。本研究以净外国证券投资作为调节变量,并以所有国家为样本。崩溃风险研究通常是坚定的,但本研究使用国家层面。研究方法本研究使用了来自世界银行和investing.com网站的二手数据。因变量为国家指数崩溃风险,由Crash、NCSKEW和DUVOL代表。数据分析方法为logistic回归面板数据,采用聚类标准误差二维方法的OLS回归,使用Eviews软件进行处理。用于因变量的二元logit回归是一个虚拟变量,如果有崩溃风险为1,如果没有崩溃风险为0。同时,采用聚类标准误差二维方法的OLS回归测试因变量(由NCSKEW和DUVOL代理的崩溃风险)。本研究表明,投资者情绪对国家指数崩溃风险(代理:Crash)具有显著的正向影响。净外国证券投资和投资者情绪对国家指数崩溃风险(代理:NCSKEW)有显著的正向影响,净外国证券投资进一步强化了汇率和投资者情绪对国家指数崩溃风险(代理:NCSKEW)的影响。本研究还显示净外国证券投资和投资者情绪对国家指数崩溃风险(代理:DUVOL)有显著的正向影响。此外,净外国证券投资进一步强化了汇率和投资者情绪对国家指数崩溃风险的影响(代理:DUVOL)。
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引用次数: 0
Effect of Awarding Incentives Toward Employee Productivity at CV. Abdul Fishing 奖励激励对员工工作效率的影响。Abdul钓鱼
Pub Date : 2023-02-27 DOI: 10.56403/lejea.v1i3.74
Alfi Maghfuriyah, Udriyah, Marini Fitriyani
The purpose of this study is to ascertain how incentives at CV. Abdul Fishing in Sukabumi Regency affect worker productivity. This study's design, which takes a quantitative approach, combines associative and descriptive research techniques. The sample used in this study consisted of 70 respondents who were drawn from the whole workforce at CV. Abdul Fishing in Sukabumi Regency using complete sampling or census methodologies. To test the analysis in this study, correlation analysis, analysis of the coefficient of determination, and simple linear regression were used in conjunction with instrument validity tests, instrument reliability tests, descriptive analysis, and statistical analysis tests for relationship analysis and influence. According to the findings of previous research, incentives have a positive effect on employee work productivity at CV. Abdul fishing in the Sukabumi Regency. The magnitude of the effect of incentives on employee productivity is 54.1%, with the remaining 45.9% influenced by variables other than incentive-giving variables such as leadership style, discipline, motivation, work morale, work experience, and others.
本研究的目的是确定激励在CV中的作用。Sukabumi县的渔业影响了工人的生产力。本研究的设计采用定量方法,结合了联想和描述性研究技术。本研究中使用的样本包括70名受访者,他们来自CV的全体员工。利用完整的抽样或普查方法在苏卡umi县捕鱼。为了检验本研究的分析,我们使用了相关分析、决定系数分析和简单线性回归,并结合了工具效度检验、工具信度检验、描述性分析和统计分析检验来进行关系分析和影响。根据以往的研究结果,激励对员工的工作效率有积极的影响。阿卜杜勒在素kabumi摄政区钓鱼。激励对员工生产力的影响程度为54.1%,其余45.9%受激励变量以外的变量影响,如领导风格、纪律、动机、工作士气、工作经验等。
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引用次数: 0
期刊
Lead Journal of Economy and Administration
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