This paper presents the results of a survey on the perspectives of students and lecturers after students had attended a course on information literacy (IL) training. A student self-assessment survey aimed to explore what IL skills students are applying and how they feel about completing the IL course. A second survey gained feedback from lecturers to verify whether students had applied IL skills within their subjects after taking the IL course. The population studied was Business Studies students at first year and foundation level, drawing a sample from Communication and English courses. Findings indicate that lecturers have seen an improvement in the academic work of students after their IL training. Students perceived an improvement in their skills to evaluate sources – a skill most applied in their academic work. The value of the study lies in its focus on how students view their IL skills. The study finds that students see IL training as beneficial, not only in Communication and English, but in their other subjects as well. They also see the benefit it will have for all students at a university. Literature suggests that soliciting students’ perspectives on IL is under-researched. This case study adds to research in that area.
{"title":"Perspectives of first-year Business Studies students on the Certificate of Information Literacy: a case study of the Cape Peninsula University of Technology","authors":"Yunus Omar, Zulaiga Davids","doi":"10.7553/86-2-1848","DOIUrl":"https://doi.org/10.7553/86-2-1848","url":null,"abstract":"This paper presents the results of a survey on the perspectives of students and lecturers after students had attended a course on information literacy (IL) training. A student self-assessment survey aimed to explore what IL skills students are applying and how they feel about completing the IL course. A second survey gained feedback from lecturers to verify whether students had applied IL skills within their subjects after taking the IL course. The population studied was Business Studies students at first year and foundation level, drawing a sample from Communication and English courses. Findings indicate that lecturers have seen an improvement in the academic work of students after their IL training. Students perceived an improvement in their skills to evaluate sources – a skill most applied in their academic work. The value of the study lies in its focus on how students view their IL skills. The study finds that students see IL training as beneficial, not only in Communication and English, but in their other subjects as well. They also see the benefit it will have for all students at a university. Literature suggests that soliciting students’ perspectives on IL is under-researched. This case study adds to research in that area.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47341161","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The study examined interactivity, usability and aesthetics as predictors of undergraduates’ preference for university library websites. A total of 134 final year undergraduates registered for a course in Web Design and Management from two departments in two different universities represented the sample for the study. A researcher-designed questionnaire was used to gather data from the respondents which were analysed to test the three developed hypotheses. The results suggest that all three factors correlate with preference for university library websites. The students’ perceptions and ratings of interactivity versus usability and interactivity with aesthetics were low. The three independent variables (interactivity, usability and aesthetics) jointly explained 51% of the variations in the preference for university library websites. Each of the features makes significant contributions to the prediction of university website preference. All the factors are significant to the prediction of preference for university library websites. The results call for the improvement of interactivity in order to have high correlation with usability and aesthetics and thereby increasing the preference by users for university library websites.
{"title":"Interactivity, usability and aesthetic as predictors of undergraduates’ preference for university library websites","authors":"A. Tella","doi":"10.7553/86-2-1905","DOIUrl":"https://doi.org/10.7553/86-2-1905","url":null,"abstract":"The study examined interactivity, usability and aesthetics as predictors of undergraduates’ preference for university library websites. A total of 134 final year undergraduates registered for a course in Web Design and Management from two departments in two different universities represented the sample for the study. A researcher-designed questionnaire was used to gather data from the respondents which were analysed to test the three developed hypotheses. The results suggest that all three factors correlate with preference for university library websites. The students’ perceptions and ratings of interactivity versus usability and interactivity with aesthetics were low. The three independent variables (interactivity, usability and aesthetics) jointly explained 51% of the variations in the preference for university library websites. Each of the features makes significant contributions to the prediction of university website preference. All the factors are significant to the prediction of preference for university library websites. The results call for the improvement of interactivity in order to have high correlation with usability and aesthetics and thereby increasing the preference by users for university library websites.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45598792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper presents the study findings that examined the integration of special needs in the Library Information Science (LIS) curriculum by Tanzania’s library schools.The Social Model of Disability by Oliver (1990)underpinned the study, which deployed both quantitative and qualitative research approaches as well as survey research design. The questionnaire, interview and content analysis were used in data gathering.The study found that special needs in the LIS programme is integrated in one university as an elective and not covered as a core subject. Moreover,the study found that the integration of special needs in the LIS curriculum is important in improving library services, also providing services to people with disabilities. Furthermore, it was established in this study that the integration of special needs in the LIS curriculum faced the challenge of relying on staff lacking training in special needs in addition to lacking assistive equipment. In addition, inadequate funding, lack of information resources (Braille materials), lack of sensitisation and awareness of universities and government decision-makers were other challenges the study identified. The study, therefore, recommends for special needs to be a compulsory subject for undergraduates as well as postgraduates in all disciplines. The physical layout of the campus buildings in all the universities should also be friendly to people living with disabilities. The government should also provide adequate funds to all universities to support people living with special needs.
本文介绍了坦桑尼亚图书馆学校在图书馆情报学(LIS)课程中整合特殊需求的研究结果。Oliver(1990)的《残疾社会模型》(Social Model of Disability)为这项研究奠定了基础，该研究采用了定量和定性研究方法以及调查研究设计。数据收集采用问卷调查法、访谈法和内容分析法。研究发现，LIS课程中的特殊需求被作为选修课整合到一所大学，而不是作为核心科目。此外，研究发现，将特殊需要纳入图书馆课程，对改善图书馆服务，以及为残疾人士提供服务很重要。此外，本研究还发现，在LIS课程中整合特殊需要面临着依赖缺乏特殊需要培训的工作人员以及缺乏辅助设备的挑战。此外，研究发现，资金不足、信息资源(盲文材料)缺乏、大学和政府决策者缺乏敏感性和意识是其他挑战。因此，该研究建议将特殊需求作为所有学科的本科生和研究生的必修科目。所有大学校园建筑的物理布局也应该对残疾人友好。政府还应该为所有大学提供足够的资金来支持有特殊需要的人。
{"title":"The Integration of Special Needs for People Living with Disabilities in Tanzania’s LIS Curriculum","authors":"Rebecca M. Majinge, Vincent T. Msonge","doi":"10.7553/86-1-1830","DOIUrl":"https://doi.org/10.7553/86-1-1830","url":null,"abstract":"This paper presents the study findings that examined the integration of special needs in the Library Information Science (LIS) curriculum by Tanzania’s library schools.The Social Model of Disability by Oliver (1990)underpinned the study, which deployed both quantitative and qualitative research approaches as well as survey research design. The questionnaire, interview and content analysis were used in data gathering.The study found that special needs in the LIS programme is integrated in one university as an elective and not covered as a core subject. Moreover,the study found that the integration of special needs in the LIS curriculum is important in improving library services, also providing services to people with disabilities. Furthermore, it was established in this study that the integration of special needs in the LIS curriculum faced the challenge of relying on staff lacking training in special needs in addition to lacking assistive equipment. In addition, inadequate funding, lack of information resources (Braille materials), lack of sensitisation and awareness of universities and government decision-makers were other challenges the study identified. The study, therefore, recommends for special needs to be a compulsory subject for undergraduates as well as postgraduates in all disciplines. The physical layout of the campus buildings in all the universities should also be friendly to people living with disabilities. The government should also provide adequate funds to all universities to support people living with special needs.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2020-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43432971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Organisations, including public libraries, are confronted with the challenges of managing, controlling and putting in place retention strategies to mitigate against high turnover intention. Turnover intention can bring devastation to an organisation and can also lead to negative consequences such as decreased morale and productivity, shortage of skilled and qualified librarians, direct and indirect costs to the library organisation. This quantitative study employed the census method and adopted the cross-sectional survey design, including the use of a structured questionnaire to collect data from 174 librarians at the City of Johannesburg Libraries (COJLIS) in the Gauteng province of South Africa. Quantitative data were analysed using the Statistical Packages for Social Sciences (SPSS). The findings in relation to demographic factors revealed that the majority of the librarians (51%) who have been with the library organisation for a considerable length of time report (length of service) exhibited turnover intention . Findings further showed that the majority of librarians are mostly dissatisfied with organisational determinants, namely: payment and fringe benefits, working environment: flexi working hours (work-life balance) and promotion and recognition which are significant predictors of turnover intention. It is recommended that in order to mitigate turnover intention and increase retention, strategic initiatives should be developed which could incorporate the variables such as payment and fringe benefits, promotion and recognition.
{"title":"Determinants of turnover intentions of librarians at the City of Johannesburg libraries in Gauteng province, South Africa","authors":"Johannes Masenya, M. Ngoepe, V. Jiyane","doi":"10.7553/86-1-1890","DOIUrl":"https://doi.org/10.7553/86-1-1890","url":null,"abstract":"Organisations, including public libraries, are confronted with the challenges of managing, controlling and putting in place retention strategies to mitigate against high turnover intention. Turnover intention can bring devastation to an organisation and can also lead to negative consequences such as decreased morale and productivity, shortage of skilled and qualified librarians, direct and indirect costs to the library organisation. This quantitative study employed the census method and adopted the cross-sectional survey design, including the use of a structured questionnaire to collect data from 174 librarians at the City of Johannesburg Libraries (COJLIS) in the Gauteng province of South Africa. Quantitative data were analysed using the Statistical Packages for Social Sciences (SPSS). The findings in relation to demographic factors revealed that the majority of the librarians (51%) who have been with the library organisation for a considerable length of time report (length of service) exhibited turnover intention . Findings further showed that the majority of librarians are mostly dissatisfied with organisational determinants, namely: payment and fringe benefits, working environment: flexi working hours (work-life balance) and promotion and recognition which are significant predictors of turnover intention. It is recommended that in order to mitigate turnover intention and increase retention, strategic initiatives should be developed which could incorporate the variables such as payment and fringe benefits, promotion and recognition.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2020-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48541276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Following the destruction of the university library by fire in 2015, this retrospective study explores the nature of the capabilities of organisational resilience exhibited by Mzuzu University (Mzuni) - as perceived by Heads of Departments (HoDs) in the university. Limited research has focused on what resilient university libraries actually do and how organisational resilience is actually achieved in practice. Eight HoDs, selected using stratified random sampling, were interviewed and data analyzed using content analysis. Results reveal that the nature of organisational resilience – quick restoration of library services with little disturbance to the academic calendar – exhibited by Mzuni lacked a proactive approach. Predominantly, Mzuni relied on unexpected, external and relational-based capabilities to improvise library services. An interplay of various organisational, individual and relational capabilities was cardinal in the improvisation of library services. However, ambidextrous structure, culture and leadership, and the pursuit of systemic resilience are fundamental if Mzuni is to be truly resilient. The integrative framework of proactive organisational resilience proposed in this study is insightful for librarians, leaders of public universities and HR practitioners to build prospectively the composite capability of organisational resilience for the university library before an adversity occurs.
{"title":"Relational-based Resilience of a Public University: A Case study on Losing a Library by Mzuzu University in Malawi","authors":"M. Kanyangale, Eugenio Njoloma","doi":"10.7553/86-1-1814","DOIUrl":"https://doi.org/10.7553/86-1-1814","url":null,"abstract":"Following the destruction of the university library by fire in 2015, this retrospective study explores the nature of the capabilities of organisational resilience exhibited by Mzuzu University (Mzuni) - as perceived by Heads of Departments (HoDs) in the university. Limited research has focused on what resilient university libraries actually do and how organisational resilience is actually achieved in practice. Eight HoDs, selected using stratified random sampling, were interviewed and data analyzed using content analysis. Results reveal that the nature of organisational resilience – quick restoration of library services with little disturbance to the academic calendar – exhibited by Mzuni lacked a proactive approach. Predominantly, Mzuni relied on unexpected, external and relational-based capabilities to improvise library services. An interplay of various organisational, individual and relational capabilities was cardinal in the improvisation of library services. However, ambidextrous structure, culture and leadership, and the pursuit of systemic resilience are fundamental if Mzuni is to be truly resilient. The integrative framework of proactive organisational resilience proposed in this study is insightful for librarians, leaders of public universities and HR practitioners to build prospectively the composite capability of organisational resilience for the university library before an adversity occurs.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2020-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44520366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Literature on the topic of reading habits shows that reading for leisure benefits children and adolescents in numerous ways. It improves their vocabulary and literacy skills, it encourages self-development and provides young adults with entertainment, relaxation and a means to escape (McKool 2007: 111). The aim of this study was to investigate the reading habits of adolescents in Letlhabile in terms of practise and perception. The study used a mixed methods research approach and collected data from a total of 290 respondents with the aid of questionnaires and a focus group. The researchers wanted to establish how adolescents in Letlhabile perceive leisure reading, to what extent they participate in reading for leisure, and how leisure reading can be promoted in this community. The data collected from the mixed methods approach revealed contradictory findings that a questionnaire alone would not have revealed. The research approach was thus successful, but the findings were not enough to explore and meet fully all the aims of the research. It was, however, found that respondents were aware of the benefits of leisure reading and that they had good ideas about how leisure reading could be promoted in their community.
{"title":"Leisure reading: a case study of adolescent readers at Letlhabile community library","authors":"Chrisaldah Mapula Tlou, M. Snyman","doi":"10.7553/86-1-1795","DOIUrl":"https://doi.org/10.7553/86-1-1795","url":null,"abstract":"Literature on the topic of reading habits shows that reading for leisure benefits children and adolescents in numerous ways. It improves their vocabulary and literacy skills, it encourages self-development and provides young adults with entertainment, relaxation and a means to escape (McKool 2007: 111). The aim of this study was to investigate the reading habits of adolescents in Letlhabile in terms of practise and perception. The study used a mixed methods research approach and collected data from a total of 290 respondents with the aid of questionnaires and a focus group. The researchers wanted to establish how adolescents in Letlhabile perceive leisure reading, to what extent they participate in reading for leisure, and how leisure reading can be promoted in this community. The data collected from the mixed methods approach revealed contradictory findings that a questionnaire alone would not have revealed. The research approach was thus successful, but the findings were not enough to explore and meet fully all the aims of the research. It was, however, found that respondents were aware of the benefits of leisure reading and that they had good ideas about how leisure reading could be promoted in their community.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2020-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46697507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigated the factors that can inform the implementation of sustainable digital preservation in academic libraries, with a view to developing a conceptual preservation model applicable to these institutions. The survey research design was used, underpinned by a quantitative research method and guided by a conceptual framework. Online survey questionnaires were emailed to all twenty-seven academic libraries in South Africa. The findings show that academic libraries in South Africa are significantly affected by the changes in the digital environment. Most of these institutions are faced with many challenges as they attempt to preserve their digital content, including a lack of institutional commitment and involvement; absence of established digital preservation standards, policies and procedures; inadequate resources; lack of skills and training; lack of funding; limited collaboration efforts and partnerships; and technological obsolescence. This study recommends that these institutions can address many of their digital preservation challenges if they leverage these factors. The study proposes a conceptual model for preservation of digital resources in academic libraries, mapped with the Open Archival Information System (OAIS) reference model.
{"title":"Factors that influence digital preservation sustainability in academic libraries in South Africa","authors":"Tlou Maggie Masenya, P. Ngulube","doi":"10.7553/86-1-1860","DOIUrl":"https://doi.org/10.7553/86-1-1860","url":null,"abstract":"This study investigated the factors that can inform the implementation of sustainable digital preservation in academic libraries, with a view to developing a conceptual preservation model applicable to these institutions. The survey research design was used, underpinned by a quantitative research method and guided by a conceptual framework. Online survey questionnaires were emailed to all twenty-seven academic libraries in South Africa. The findings show that academic libraries in South Africa are significantly affected by the changes in the digital environment. Most of these institutions are faced with many challenges as they attempt to preserve their digital content, including a lack of institutional commitment and involvement; absence of established digital preservation standards, policies and procedures; inadequate resources; lack of skills and training; lack of funding; limited collaboration efforts and partnerships; and technological obsolescence. This study recommends that these institutions can address many of their digital preservation challenges if they leverage these factors. The study proposes a conceptual model for preservation of digital resources in academic libraries, mapped with the Open Archival Information System (OAIS) reference model.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2020-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47137059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this paper was to assess whether Botswana’s Government Accounting and Budgeting System (GABS), an enterprise resource planning (ERP) system, generates digital records and maintains them as authentic over time. GABS was deployed by the Accountant General’s Department (AGD) in the Ministry of Finance and Economic Development (MFED), to manage accounting and financial management processes right from budgeting to expenditure. Business applications such as ERPs generate digital records whose authenticity over time may not be guaranteed because by design, they are not recordkeeping systems. This qualitative study used concepts influenced by archival diplomatics as a theoretical lens to assess the authenticity of records generated and stored in GABS . Data was collected through systems analysis and interviews with purposively selected information and communication technology (ICT) professionals at AGD. The study found out that GABS generates authentic digital records as theorised by archival diplomatics. The records are thus authentic enough to support auditing processes in the public sector of Botswana.
{"title":"Assessing digital records authenticity in a Botswana government accounting system: an archival diplomatics perspective","authors":"Olefhile Mosweu","doi":"10.7553/86-1-1889","DOIUrl":"https://doi.org/10.7553/86-1-1889","url":null,"abstract":"The purpose of this paper was to assess whether Botswana’s Government Accounting and Budgeting System (GABS), an enterprise resource planning (ERP) system, generates digital records and maintains them as authentic over time. GABS was deployed by the Accountant General’s Department (AGD) in the Ministry of Finance and Economic Development (MFED), to manage accounting and financial management processes right from budgeting to expenditure. Business applications such as ERPs generate digital records whose authenticity over time may not be guaranteed because by design, they are not recordkeeping systems. This qualitative study used concepts influenced by archival diplomatics as a theoretical lens to assess the authenticity of records generated and stored in GABS . Data was collected through systems analysis and interviews with purposively selected information and communication technology (ICT) professionals at AGD. The study found out that GABS generates authentic digital records as theorised by archival diplomatics. The records are thus authentic enough to support auditing processes in the public sector of Botswana.","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2020-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47167281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Editorial","authors":"Rocky Ralebipi-Simela","doi":"10.7553/86-1-1955","DOIUrl":"https://doi.org/10.7553/86-1-1955","url":null,"abstract":"","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2020-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45085505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
With global competition, sustainable development, and economic growth in mind, organisations are under constant pressure to adjust. In the knowledge society where 21 st century attributes are key, the ability to use information towards continuous learning and evolution in the workplace is imperative. Among other qualities, sound workplace literacy is a necessary attribute that students as prospective employees must attain. Student learning must be augmented with relevant experiences to develop a range of literacies related to creativity, innovation, communication, collaboration and the effective use of information in a world where technology evolves rapidly. Higher education needs a better understanding of industry requirements related to the literacies and attributes expected from graduates entering the market. Exploring industry related needs, aligning support and library services accordingly and improving inter-departmental collaboration within higher education will better prepare students for the demands in the challenging and fast-changing world of work. The paper reports on a literature review and the findings of a survey on required workplace literacies in a sector of the hospitality and tourism industry. It offers suggestions towards more effective collaboration between academics and librarians in supporting the development of workplace literacy. To this aim a purposive selected target population in a leading South African hotel group was approached. Evidence abound that there is a gap between the level of workplace literacy support offered to students and the actual literacy needs reported by the target group. Based on the findings and extrapolating from recent research, a meta-literacy framework is offered in support of developing 21 st century workplace literacies
{"title":"Engendering twenty-first century workplace literacy for the hospitality industry: exploring the role of the academic library","authors":"B. V. Wyk, Lorette Jacobs","doi":"10.7553/85-1-1822","DOIUrl":"https://doi.org/10.7553/85-1-1822","url":null,"abstract":"With global competition, sustainable development, and economic growth in mind, organisations are under constant pressure to adjust. In the knowledge society where 21 st century attributes are key, the ability to use information towards continuous learning and evolution in the workplace is imperative. Among other qualities, sound workplace literacy is a necessary attribute that students as prospective employees must attain. Student learning must be augmented with relevant experiences to develop a range of literacies related to creativity, innovation, communication, collaboration and the effective use of information in a world where technology evolves rapidly. Higher education needs a better understanding of industry requirements related to the literacies and attributes expected from graduates entering the market. Exploring industry related needs, aligning support and library services accordingly and improving inter-departmental collaboration within higher education will better prepare students for the demands in the challenging and fast-changing world of work. The paper reports on a literature review and the findings of a survey on required workplace literacies in a sector of the hospitality and tourism industry. It offers suggestions towards more effective collaboration between academics and librarians in supporting the development of workplace literacy. To this aim a purposive selected target population in a leading South African hotel group was approached. Evidence abound that there is a gap between the level of workplace literacy support offered to students and the actual literacy needs reported by the target group. Based on the findings and extrapolating from recent research, a meta-literacy framework is offered in support of developing 21 st century workplace literacies","PeriodicalId":43496,"journal":{"name":"South African Journal of Libraries and Information Science","volume":null,"pages":null},"PeriodicalIF":0.3,"publicationDate":"2019-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47901798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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