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The Influence of Penalties on the Tax Compliance Behaviour of Small Business Owners 罚金对小企业主纳税合规行为的影响
IF 0.6 Q3 LAW Pub Date : 2023-02-28 DOI: 10.25159/1998-8125/12573
Mphagahlele Ndlovu, D. Schutte
Purpose: The purpose of this study was to investigate the influence of penalties on the tax compliance behaviour of small business owners. Research design: This study employed a qualitative research approach. An interpretive phenomenological research approach underpinned the study design. The study utilised semi-structured interviews to explore the lived experiences of small business owners in Gauteng, which is the business hub of South Africa. Findings: The findings indicate that to an extent, penalties do encourage small business owners to pay taxes on time. However, the charging of substantial penalties has the potential to discourage small business owners from registering at all for taxes. Furthermore, non-compliance is often a result of cash flow challenges, in which case the penalties become an unavoidable cost of doing business. A lack of skills and basic tax knowledge lead to unintentional non-compliance; therefore, the penalties must be accompanied by training, awareness and education. Originality/Value: There are conflicting results on the influence of penalties on tax compliance behaviour in the literature. This study contributes to the body of knowledge by adding a South African small business perspective. Furthermore, the qualitative approach applied in this study adds to the body of knowledge and provides original contextual descriptions of the lived experiences regarding the influence of penalties on the tax compliance phenomenon.
目的:本研究的目的是调查处罚对小企业主税务合规行为的影响。研究设计:本研究采用定性研究方法。解释性现象学研究方法是研究设计的基础。该研究采用半结构化访谈的方式,探讨了南非商业中心豪登省小企业主的生活经历。调查结果:调查结果表明,在某种程度上,罚款确实鼓励小企业主按时纳税。然而,收取巨额罚款有可能使小企业主根本不愿登记纳税。此外,不合规往往是现金流挑战的结果,在这种情况下,处罚成为做生意不可避免的成本。缺乏技能和基本税务知识导致无意违规;因此,惩罚必须伴随着培训、意识和教育。原创性/价值:文献中关于处罚对税务合规行为影响的结果相互矛盾。这项研究通过增加南非小企业的视角,为知识体系做出了贡献。此外,本研究中应用的定性方法增加了知识体系,并提供了关于处罚对税收合规现象影响的生活经验的原始上下文描述。
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引用次数: 1
Investigation of the Youth Informal Entrepreneurship Landscape in South Africa 南非青年非正式创业现况调查
IF 0.6 Q3 LAW Pub Date : 2023-02-28 DOI: 10.25159/1998-8125/11932
Simba Murozvi, C. Adams, D. Yu
Introduction: The South African economy is characterised by high and continuously rising youth unemployment levels and rates. While countervailing interventions have been attempted in the formal sector, support for youth employment and informal sector entrepreneurship has received limited attention from policymakers.Purpose: This is a rare study that examined South African youth entrepreneurship by analysing all five available waves of the seriously under-utilised Survey of Employers and Self-Employed (SESE) data, focusing on youth entrepreneurial activities.Methodology: Youth (15–34 years) and adult (at least 35 years old) informal entrepreneurs were distinguished, before deriving descriptive statistics on business activities, with a specific focus on site of operation, management, employment and net profit use in youth-owned enterprises.Findings: Youth informal entrepreneurs were typically African own-account workers without matric (senior certificate), and operated in the wholesale and retail industry. They had decent access to electricity and piped water on the business site, but did not have e-mail or internet facilities. More than 80% did not keep any business records, while only 60% operated their businesses for the full 12 months. Nearly 90% had launched their informal businesses less than five years ago, primarily because they were unemployed. The majority needed assistance mostly in the areas of marketing, provision of an alternate site and better access to raw materials. Lastly, the majority of them spent the net profit to purchase household items instead of re-investing in the businesses.Originality/value: The empirical findings help the government to embark on new policy changes to better promote youth informal entrepreneurship growth.
引言:南非经济的特点是高和不断上升的青年失业率水平和率。虽然在正规部门尝试了反补贴干预措施,但政策制定者对青年就业和非正规部门创业的支持关注有限。目的:这是一项罕见的研究,通过分析所有五波严重未充分利用的雇主和自营职业者调查(SESE)数据,重点关注青年创业活动,研究了南非青年创业精神。方法:将青年(15-34岁)和成年(至少35岁)非正式企业家区分开来,然后得出商业活动的描述性统计数字,特别着重于青年所有企业的经营地点、管理、就业和净利润使用情况。调查结果:青年非正式企业家是典型的非洲自营工人,没有文凭(高级证书),从事批发和零售行业。他们可以在营业地点用上像样的电和自来水,但没有电子邮件或互联网设施。超过80%的企业没有任何业务记录,而只有60%的企业经营了整整12个月。近90%的人在不到五年前开始了他们的非正式生意,主要是因为他们失业了。大多数需要的援助主要是在销售、提供替代地点和更好地获得原材料等领域。最后,他们中的大多数人将净利润用于购买家居用品,而不是再投资于企业。原创性/价值:实证研究结果有助于政府实施新的政策变革,更好地促进青年非正式创业的增长。
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引用次数: 0
A Management Model for Transformative Corporate Social Responsibility Practices: The Case of the South African Business Sector 转型企业社会责任实践的管理模式:以南非商业部门为例
IF 0.6 Q3 LAW Pub Date : 2023-02-23 DOI: 10.25159/1998-8125/11247
N. Rooi, Gerrit van der Waldt, D. Botha
Purpose/objectives: In the absence of a socio-economic transformative business agenda, our purpose is to propose a transformative Corporate Social Responsibility (CSR) management model for businesses in South Africa.Design/methodology: A case study design was followed, using document analysis and a questionnaire as data collection methods. Thirty respondents, representing nine businesses from the banking, food and telecommunication sectors, were sampled.Findings: The results suggest that businesses do not follow a systematic, uniform reporting format annually and do not fully comply with Global Reporting Initiative (GRI) standards or B-BBEE compliance targets. Furthermore, no clear evidence could be found in the sampled companies’ sustainability reports of how much money was contributed annually to socio-economic development, and no progressive CSR trends could be discerned.Practical implications: A practical model with guidelines is presented to assist South African businesses to successfully comply with statutory and regulatory obligations and international CSR reporting requirements.Originality/value: The proposed transformative CSR management model offers a tangible framework for businesses in the absence of such a framework. The main elements of the final model are the oversight and management of CSR and CSR activities, stakeholder management, intervention impact planning, stakeholder engagement, implementation, and sustainable impact reporting. This model can be implemented and used by various stakeholders in the business sector to accelerate tangible and sustainable socio-economic transformation in South Africa.
目的/目标:在缺乏社会经济转型商业议程的情况下,我们的目的是为南非的企业提出一种转型的企业社会责任(CSR)管理模式。设计/方法:采用案例研究设计,采用文献分析和问卷调查作为数据收集方法。30名受访者分别来自银行、食品和电信行业的9家企业。调查结果:结果表明,企业没有遵循系统的、统一的年度报告格式,也没有完全遵守全球报告倡议组织(GRI)标准或B-BBEE合规目标。此外,在抽样公司的可持续发展报告中,没有明确的证据表明每年为社会经济发展贡献了多少钱,也没有看出企业社会责任的进步趋势。实际意义:提出了一个实用的模型和指导方针,以帮助南非企业成功地遵守法律法规义务和国际CSR报告要求。原创性/价值:提出的变革性企业社会责任管理模式为缺乏这种框架的企业提供了一个有形的框架。最终模型的主要要素是对企业社会责任和企业社会责任活动的监督和管理、利益相关者管理、干预影响规划、利益相关者参与、实施和可持续影响报告。这一模式可由商业部门的各利益攸关方实施和使用,以加速南非切实和可持续的社会经济转型。
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引用次数: 0
The Process of Contract Compliance: A Public Procurement Perspective 合同合规过程:一个公共采购视角
IF 0.6 Q3 LAW Pub Date : 2023-02-07 DOI: 10.25159/1998-8125/11565
Hamidah Babirye Nsereko, M. Tait, N. Oosthuizen
Purpose/Objectives: The purpose of this study was to determine the ideal contract compliance process in Uganda from a state department perspective.Design/Methodology/Approach: In conducting this study, the interpretivist approach using the qualitative methodology was employed. Telephonic interviews and focus group discussions via the Zoom online platform with semi-structured interviews were conducted among 29 procurement officers, heads of finance departments, heads of procurement departments, auditors and accounting officers. The interviews explored matters concerning what is regarded as the ideal contract compliance process.Findings: The findings indicate that the ideal contract compliance involves the following nine stages: understanding the law; procurement planning; requisitioning; establishing funds availability for the items procured; sourcing providers; contract awarding; appointing contract managers; monitoring deliveries; and payment.Practical Implications: Studies such as the current one widen the management scope and suggest that state departments should read the mind of society and continuously engage with them; make SMART plans and budgets; streamline processes; involve technical people; legally assess the contract; and follow the existing laws.Originality/Value: The cost of contract non-compliance is high and could lead to missed deadlines; delays in executing contracts; litigation and even cancellation of contracts. This could result in a lack of transparency and accountability; poor performance; inefficiency; and poor resource usage. To prevent these negative impacts, state departments could add policy recommendations to implement an effective contract compliance process.
目的/目标:本研究的目的是从国家部门的角度确定乌干达理想的合同遵守程序。设计/方法/方法:在进行本研究时,采用了使用定性方法的解释主义方法。通过Zoom在线平台对29名采购官、财务部门负责人、采购部门负责人、审计员和会计人员进行了电话访谈和焦点小组讨论,并进行了半结构化访谈。访谈探讨了关于什么是理想的合同遵守程序的问题。研究发现:理想的合同履约包括九个阶段:理解法律;采购计划;征用;为采购项目确定可用资金;采购供应商;发包;任命合同经理;监测交付;和付款。现实意义:当前的研究拓宽了管理范围,建议国家部门应该读懂社会的思想,并不断与社会交往;制定明智的计划和预算;简化流程;让技术人员参与进来;依法对合同进行评估;遵守现行法律。独创性/价值:不遵守合同的成本很高,可能导致错过最后期限;延迟履行合同;诉讼,甚至取消合同。这可能导致缺乏透明度和问责制;表现不佳;效率低下;资源利用不善。为了防止这些负面影响,州政府部门可以增加政策建议,以实施有效的合同合规流程。
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引用次数: 1
The Significance of Market Power in the Financial Sustainability of Emerging Agricultural Cooperatives in the Central Free State of South Africa: A Resource-based View 市场力量在南非中部自由州新兴农业合作社财务可持续性中的意义:资源基础观点
IF 0.6 Q3 LAW Pub Date : 2023-01-13 DOI: 10.25159/1998-8125/10993
Kingsley Nwenenda Orlu, P. Rambe
Introduction: Despite the accessibility of institutional support mechanisms to cooperative firms in South Africa, many emerging agricultural cooperatives in the Central Free State remain underrepresented in the mainstream market, thereby undermining their long-term financial sustainability. Yet, business sustainability literature on cooperative firms foregrounds the theoretical assertion that the existence of market power significantly influences financial sustainability.Purpose: The study set out to debunk the assertion that emerging cooperative firms in the Central Free State have market power that they can exert to increase their financial sustainability.Methodology: Drawing on the resource-based view theory and a review of literature, the study sought to establish whether market dynamics have a direct influence on the financial sustainability of emerging agricultural cooperative firms.Findings: The findings suggest that competition intensity and market concentration undermine the ability of the market power of cooperatives to positively predict long-term financial sustainability.Originality: The study links various indicators of financial sustainability to market power and establishes the influence of each of them on market power—an approach underexplored in entrepreneurial literature.
导言:尽管南非合作社可以获得体制支持机制,但中部自由邦的许多新兴农业合作社在主流市场中的代表性仍然不足,从而削弱了它们的长期财务可持续性。然而,关于合作企业的业务可持续性文献强调了市场力量的存在显著影响财务可持续性的理论主张。目的:该研究旨在揭穿中央自由邦新兴合作公司具有市场力量的说法,这些公司可以发挥市场力量来提高其财务可持续性。方法:利用资源基础理论和文献回顾,本研究试图确定市场动态是否对新兴农业合作企业的财务可持续性有直接影响。研究结果:研究结果表明,竞争强度和市场集中度削弱了合作社市场力量积极预测长期财务可持续性的能力。独创性:该研究将财务可持续性的各种指标与市场力量联系起来,并确定了其中每一个指标对市场力量的影响——这是创业文献中未充分探索的方法。
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引用次数: 1
Executive Compensation and Company Performance: Pre- and Post-Marikana Uprising Analysis 高管薪酬与公司绩效:马利卡纳起义前后分析
IF 0.6 Q3 LAW Pub Date : 2022-11-28 DOI: 10.25159/1998-8125/11689
Remofilwe Nkwadi, Matwale Reon Matemane
Background: Executive compensation has become a controversial topic globally. Recent and past incidents of labour unrest, including those that plagued the South African mining sector in 2012, highlighted the level of controversy on the subject.Purpose: The purpose of this study was to investigate the relationship between executive compensation and company performance in the mining sector of the Johannesburg Stock Exchange (JSE).Methodology: The study was quantitative in nature and used purposive sampling in selecting 28 mining companies listed on the JSE. Estimated generalised least squares (EGLS) and seemingly unrelated regression (SUR) were used to analyse unbalanced panel data spanning from 2007 to 2018.Findings: The results show that there is no relationship between executive compensation and market value added (MVA), revenue growth (RG), return on assets (ROA), and return on equity (ROE) both before and after the Marikana event. In the period before the Marikana event, 2007–2012, economic value added (EVA), share price (SP) and total assets (TA) were statistically significant in explaining variability in executive compensation. However, in the post-Marikana period, 2013–2018, only the TA and earnings per share (EPS) are statistically significant in explaining the variability in executive compensation.Value: This study offers a practical contribution to policy makers and practitioners on pertinent performance measures that can aid in minimising agency costs when designing executive compensation plans.
背景:高管薪酬在全球范围内已经成为一个有争议的话题。最近和过去的劳工骚乱事件,包括2012年困扰南非采矿业的事件,突显了这个问题的争议程度。目的:本研究的目的是调查约翰内斯堡证券交易所(JSE)矿业部门高管薪酬与公司绩效之间的关系。方法:本研究是定量的,采用有目的的抽样方法,选择了28家在JSE上市的矿业公司。估计广义最小二乘(EGLS)和看似不相关回归(SUR)用于分析2007年至2018年的不平衡面板数据。研究发现:高管薪酬与Marikana事件前后的市场增加值(MVA)、收入增长(RG)、资产收益率(ROA)和股本收益率(ROE)之间均不存在相关性。在Marikana事件发生前的2007-2012年,经济增加值(EVA)、股价(SP)和总资产(TA)在解释高管薪酬的变异性方面具有统计学意义。然而,在marikana之后的2013-2018年,只有TA和每股收益(EPS)在解释高管薪酬的可变性方面具有统计学意义。价值:本研究为政策制定者和从业者提供了有关绩效衡量的实际贡献,有助于在设计高管薪酬计划时将代理成本降至最低。
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引用次数: 0
The Influence of Financial Literacy on Retirement Planning in South Africa 金融素养对南非退休计划的影响
IF 0.6 Q3 LAW Pub Date : 2022-08-01 DOI: 10.25159/1998-8125/9490
Nyasha Dhlembeu, Mamekwa Katlego Kekana, Mpinda Freddy Mpinda
Background: A shift in the retirement planning and pensions landscape has created an enormous responsibility for individuals to plan for their retirement provision actively. Very few South Africans reach the average retirement age of 65 years with sufficient funds to sustain themselves during their retirement.Purpose/objective: Using secondary data from the 2011 South African Social Attitudes Survey (SASAS), this study aims to examine the influence financial literacy has on the retirement planning of South Africans. The secondary aim of the study was to investigate the financial literacy and retirement planning behaviour of certain demographic groups: gender, age, race, education, and income levels.Design/methodology: Binomial logistic regression is used to establish if financial literacy influences planning for retirement.Findings: The results show that financial literacy significantly influences retirement planning. Furthermore, only 24% of South Africans actively plan for retirement and financial literacy was particularly low among women, less educated individuals and Black African people.Research limitations: Firstly, the study relies on self-reported measures. Secondly, the binomial logistic regression analysis only indicates the likelihood of an individual planning for retirement based on their financial literacy score.Originality/value: This study contributes to retirement planning literature as it is one of the few studies that explore retirement planning and financial literacy in the context of a developing country using a geographic, nationally representative sample.
背景:退休计划和养老金格局的转变为个人创造了一个巨大的责任,为他们的退休计划提供积极。很少有南非人达到65岁的平均退休年龄,并有足够的资金在退休期间维持生活。目的/目的:利用2011年南非社会态度调查(SASAS)的二手数据,本研究旨在研究金融素养对南非人退休计划的影响。这项研究的第二个目的是调查某些人口群体的金融知识和退休计划行为:性别、年龄、种族、教育程度和收入水平。设计/方法:使用二项逻辑回归来确定财务素养是否影响退休计划。研究发现:财务知识对退休计划有显著影响。此外,只有24%的南非人积极计划退休,妇女、受教育程度较低的个人和非洲黑人的金融知识水平特别低。研究局限性:首先,该研究依赖于自我报告的测量方法。其次,二项逻辑回归分析仅显示个人根据其财务知识得分进行退休计划的可能性。原创性/价值:本研究对退休计划文献做出了贡献,因为它是少数几个在发展中国家背景下使用地理、全国代表性样本探索退休计划和财务素养的研究之一。
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引用次数: 2
Annual Financial Reporting: A Quantitative Analysis of the Temporal Going Concern Status during Business Rescue Proceedings 年度财务报告:企业救助程序中持续经营状况的定量分析
IF 0.6 Q3 LAW Pub Date : 2022-08-01 DOI: 10.25159/1998-8125/6714
C. Lamprecht, H. A. Van Wyk
Purpose: Financial reporting guidance such as the Conceptual Framework for the Presentation of Financial statements (CF), together with specific International Financial Reporting Standards (IFRS) such as International Accounting Standards no. 1 (IAS 1), require an assessment of whether a company can be considered a going concern at the time of preparing its annual financial statements. According to the Companies Act, no. 71 of 2008 (Companies Act), a company in financial distress may file for temporary business rescue protection in order to reorganise its affairs to continue to exist on a solvent basis (return to solvency [RTS]) or, if that is not possible, to offer a better settlement to creditors or shareholders, than under immediate liquidation (better settlement than under immediate liquidation [BSIL]). Building on prior qualitative research in this area, this paper quantitatively investigates the temporal going concern status in the context of a South African company listed on the Johannesburg Stock Exchange (JSE) while under business rescue.Design: The paper follows a quantitative cross-sectional design using a purposive nonprobability sampling method. Empirical data were collected from accounting and business rescue experts using a structured self-administered questionnaire. The data were analysed using descriptive and inferential statistics to detect patterns of association between variables of interest.Findings: The paper presents quantitative empirical evidence supporting prior qualitative research on business rescue context-specific indicators of going concern. In particular, if a South African listed company files for business rescue protection, the company may not be regarded as a going concern, for annual financial reporting purposes, up to the adoption or rejection of a business rescue plan. Furthermore, the evidence shows that when a business rescue plan is adopted that aims to offer a BSIL, the company cannot be considered to be a going concern during the business rescue proceedings. Moreover, should a business rescue practitioner aim for an RTS, the evidence shows that the company can only be likely regarded as a going concern when the business rescue plan is substantially implemented.Value: Management and auditors should note that in the case of a BSIL, the evidence presented implies an underlying assumption other than the going concern assumption. This is also implied in the case of an RTS aim prior to the substantial implementation of the business rescue plan. In the absence of any other defined underlying assumption, the liquidation basis is the de facto alternative. Moreover, the underlying assumption in an RTS will also likewise be the liquidation basis in the absence of another defined underlying assumption. Standard-setters should take note of the need to provide more guidance on the matter.
目的:财务报告指南,如财务报表列报的概念框架(CF),以及具体的国际财务报告准则(IFRS),如国际会计准则第2号。国际会计准则第1号(IAS 1)要求在编制年度财务报表时评估公司是否可以被视为持续经营。根据《公司法》,没有。2008年《公司法》第71条规定,处于财务困境的公司可以申请临时商业救助保护,以便重组其事务,以便在有偿付能力的基础上继续存在(恢复偿付能力[RTS]),或者,如果不可能,向债权人或股东提供比立即清算更好的解决方案(比立即清算更好的解决方案[BSIL])。在此领域先前的定性研究的基础上,本文定量调查了在约翰内斯堡证券交易所(JSE)上市的一家南非公司在商业救助下的持续经营状况。设计:本文采用有目的的非概率抽样方法进行定量横断面设计。实证数据收集自会计和商业救援专家使用结构化的自我管理问卷。使用描述性和推断性统计来分析数据,以检测感兴趣的变量之间的关联模式。研究发现:本文提供了定量的实证证据,支持先前对持续经营企业救援情境特定指标的定性研究。特别是,如果一家南非上市公司申请商业救助保护,在通过或拒绝商业救助计划之前,该公司在年度财务报告中可能不会被视为持续经营。此外,有证据表明,当采用旨在提供BSIL的企业救助计划时,该公司在企业救助程序中不能被视为持续经营。此外,如果企业救助从业者的目标是RTS,证据表明,只有当企业救助计划得到实质性实施时,该公司才有可能被视为持续经营。价值:管理层和审计师应该注意,在BSIL的情况下,所提供的证据暗示了一个潜在的假设,而不是持续经营假设。在企业拯救计划实质性实施之前,RTS目标也隐含着这一点。在没有任何其他确定的基本假设的情况下,清算基础是事实上的替代选择。此外,RTS中的基本假设也同样是在没有另一个定义的基本假设的情况下的清算基础。准则制定者应注意到有必要就这一问题提供更多指导。
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引用次数: 0
Informing the Vote: The Business Rescue vs Liquidation Decision 通知投票:企业拯救vs清算决定
IF 0.6 Q3 LAW Pub Date : 2022-03-31 DOI: 10.25159/1998-8125/8564
W. Rosslyn-Smith, Nicole Varela Aguiar De Abreu
Background: Non-unitary insolvency systems require an initial choice between liquidation and rehabilitation. For those systems, the decision to further support rehabilitation is often reinforced by the estimate of a lesser return in liquidation. The creditors’ decision to either accept or reject the business rescue plan depends substantially on comparing the proposed liquidation value with the business rescue value that is mandated in the business rescue plan.Purpose: The purpose of this study is to compare the proposed liquidation value with the actual liquidation value of firms that had commenced business rescue proceedings but were subsequently liquidated. This study is exploratory; therefore, our aim is to use the findings of this study to derive future research opportunities for scholars to explore.Methodology: This research adopted a content analysis research approach by collecting documents such as business rescue plans and liquidation accounts, which are qualitative in nature, and describing these documents through quantitative data analysis.Findings: The study revealed that for the secured creditors’ sample, there was a significant difference between the proposed liquidation value and the actual liquidation value. For the unsecured creditors’ sample, this study found no significant difference between the proposed liquidation value and actual liquidation value.Limitations: The major limitation of this study was access to data; therefore, the huge decline in the actual sample size in comparison to the expected sample size.Value: To the researchers’ knowledge, this is the first study comparing the proposed liquidation value to the actual liquidation value in order to determine whether differences exist. As a result, this study tackles a novel perspective on one of the influences that can affect the vote. This may be of particular importance to creditors, who may find the results of this study to be useful. Lastly, the findings of this study derived future research opportunities for scholars to explore.
背景:非单一破产制度要求在清算和恢复之间进行初步选择。对于这些系统来说,进一步支持重建的决定往往因为估计清算的回报较少而得到加强。债权人接受或拒绝企业救助计划的决定在很大程度上取决于将提议的清算价值与企业救助计划中规定的企业救助价值进行比较。目的:本研究的目的是比较提议的清算价值与实际清算价值的公司,已启动商业救援程序,但随后被清算。本研究是探索性的;因此,我们的目的是利用本研究的发现,得出未来的研究机会,供学者探索。研究方法:本研究采用内容分析研究方法,收集定性性质的企业救援计划、清算决算等文件,并通过定量数据分析对这些文件进行描述。研究发现:对于有担保债权人样本,建议清算价值与实际清算价值之间存在显著差异。对于无担保债权人样本,本研究发现建议清算价值与实际清算价值之间没有显著差异。局限性:本研究的主要局限性在于数据的可及性;因此,实际样本量与预期样本量相比大幅度下降。价值:据研究者所知,这是第一次将提出的清算价值与实际清算价值进行比较,以确定是否存在差异的研究。因此,这项研究从一个新的角度来看待可能影响投票的因素之一。这可能对债权人特别重要,因为他们可能会发现这项研究的结果是有用的。最后,本研究的发现为未来的研究提供了可供学者探索的机会。
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引用次数: 0
The Effect of Perceived Risk on Value and Adoption of Proximity Mobile Payments 感知风险对近距离移动支付价值和采用的影响
IF 0.6 Q3 LAW Pub Date : 2022-03-31 DOI: 10.25159/1998-8125/9989
Zumae Barnard, Michael Humbani
Purpose/objectives: The purpose of this study was to explore the influence of risk dimensions on the perceived value and adoption of proximity mobile payments (m-payments) through the perspective of the perceived value theory.Design/methodology/approach: A quantitative approach was adopted, and a convenience sample of 261 adults participated in this study.Findings: The findings of this study indicate that psychological risk has the most significant influence on perceived value of m-payment adoption, followed by time risk; whereas social and privacy risks are insignificant factors. Perceived value also emerged as a significant predictor of adoption.Practical implications: M-payment service providers can enhance perceived value and increase adoption by addressing psychological and time-risk concerns by offering clear information about the features and functions of the application, as well as creating calibrated payment systems that shorten the payment process. The study provides some insights to service providers on how to improve their value propositions so as to attract more users.Originality/value: Limited studies have used the perceived value theory in emerging markets, especially pertaining to the sub-dimensions of risk in the context of proximity m-payments. The study identifies the salient risks that influence adoption of proximity mobile payments, and recommendations to management are made to that effect.
目的/目标:本研究的目的是通过感知价值理论的视角,探讨风险维度对近距离移动支付(m-payments)感知价值和采用的影响。设计/方法/方法:采用定量方法,选取261名成人作为研究对象。研究发现:心理风险对移动支付感知价值的影响最为显著,其次是时间风险;而社会和隐私风险是不重要的因素。感知价值也成为采纳的重要预测因素。实际意义:移动支付服务提供商可以通过提供有关应用程序特性和功能的明确信息来解决心理和时间风险问题,以及创建缩短支付过程的校准支付系统,从而提高感知价值并增加采用率。该研究为服务供应商提供了一些见解,以改善他们的价值主张,以吸引更多的用户。原创性/价值:有限的研究在新兴市场中使用了感知价值理论,特别是在近距离移动支付背景下的风险子维度。该研究确定了影响近距离移动支付采用的主要风险,并就此向管理层提出了建议。
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Southern African Business Review
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