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Corporate Website Job Recruitment Platform: A Moderated Mediation Model of Organisational Image 企业网站招聘平台:组织形象的适度中介模型
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.5
David Yoon Kin Tong, Xue Fa Tong, Shiwen Luo
Corporate companies’ websites recruitment in advanced countries is well established. However, lesser is known about the Malaysian students and employed jobseekers’ intention to apply for jobs on the corporate companies’ websites. Therefore, this study aims to assess the subjective perceptions of these two groups’ intentions to apply for jobs on the websites. This study also aims to analyse the mediating effect of organisational image on perceived person-job fit (P-J fit) and perceived website usability (PWSU) which may be moderated by these two groups of jobseekers’ intentions. The conceptual model was first analysed using two-level confirmatory factor analysis. Adopting Hayes’ Model 7 template, AMOS software was used to differentiate the two groups’ perceptions. The results indicate that the perceived P-J fit and PWSU are the main factors influencing jobseekers’ intentions to apply for jobs on corporate websites. The moderated mediation technique has identified an indirect effect between perceived P-J fit and the intention to apply for jobs indicating the importance of established organisational image that it arouses applicants’ pursuit intention. Thus, the corporate human resource managers need to ensure the sites are designed for easy navigation and job advertisements that contain updated job information and realistic job preview. Using this platform, companies can reduce costs and time for the recruitment of talents. This study provides the subjective perceptions of jobseekers’ intention study and it contributes to the first component of Planning Theory of Intention. Lastly, this research also contributed to an alternate research method of analysing the moderated mediation using AMOS.
发达国家的企业网站招聘已经很成熟。然而,马来西亚学生和求职者在公司网站上申请工作的意图却鲜为人知。因此,本研究旨在评估这两个群体在网站上求职意向的主观感受。本研究亦旨在分析组织形象对个人-工作契合度(P-J契合度)和网站可用性(PWSU)的中介作用,这些中介作用可能受到两组求职者意向的调节。首先使用两水平验证性因子分析对概念模型进行分析。采用Hayes’s Model 7模板,运用AMOS软件对两组认知进行区分。结果表明,职位匹配感和工作能力是影响求职者在企业网站求职意向的主要因素。经调节的中介技术发现,知觉的P-J契合度与求职意向之间存在间接影响,表明已建立的组织形象在激发求职者追求意向方面的重要性。因此,企业人力资源经理需要确保网站的设计易于浏览,招聘广告包含最新的工作信息和现实的工作预览。利用这个平台,企业可以减少招聘人才的成本和时间。本研究提供了求职者意向研究的主观认知,为意向规划理论的第一部分做出了贡献。最后,本研究还为使用AMOS分析有调节中介的替代研究方法做出了贡献。
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引用次数: 0
Moderating Effect of Perceived Remaining Time in the Relationship between Job Demands and Job Stress 感知剩余时间在工作需求与工作压力关系中的调节作用
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.3
Luthfia Putri Rizki, Debora Eflina Purba
This study aims to investigate the moderating effect of perceived remaining time on the relationship between job demands and job stress. Using the Conservation of Resources (COR) theory to explain the moderation effect, we argue that the relationship between job demands and job stress is weakened by perceived remaining time. Data were collected using online survey on public sector employees from 32 government institutions in Indonesia (N = 220). Data were analysed using Hayes’ PROCESS macro on SPSS software. Results showed that perceived remaining time moderated the relationship between job demands and job stress, such that the relationship was positive and higher when perceived remaining time was low than when perceived remaining time was high. Theoretical and practical implications are further discussed.
本研究旨在探讨感知剩余时间对工作需求与工作压力关系的调节作用。利用资源守恒理论解释工作压力和工作需求之间的调节效应,我们认为工作需求和工作压力之间的关系被感知剩余时间所削弱。数据是通过对印度尼西亚32个政府机构的公共部门雇员(N = 220)的在线调查收集的。数据分析采用SPSS软件上的Hayes ' s PROCESS宏。结果表明,感知剩余时间调节了工作需求与工作压力的关系,当感知剩余时间较低时,工作需求与工作压力的关系显著高于感知剩余时间较高时。进一步讨论了理论和实践意义。
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引用次数: 0
Influence of Front-Desk Staff Service Quality on Students’ Affective Commitment, Trust, and Word-of-Mouth in Higher Education 高校前台服务质量对学生情感承诺、信任和口碑的影响
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.2
Muhammad Asif Qureshi, Syed Ali Raza, Ishtiaq Ahmed Kolachi, Areeba Sarwar, Komal Akram Khan
Private universities are growing in the present era. The enrollment ratio is also getting high, and universities are putting efforts to attract more students. Hence, it is essential to provide students with the best quality services as it spreads positive word-of-mouth. Therefore, the present article is designed to study the impact of front-desk staff service quality on word-of-mouth through the mediating effect of students’ affective commitment and students’ trust. An online questionnaire survey was conducted in Karachi, Pakistan. This study used the partial least square method to run structural equation modeling analysis. The findings revealed that all paths show a positive and significant relationship except front-desk staff service quality and word-of-mouth. Moreover, students’ affective commitment and trust mediate the relationship between front-desk staff service quality and word-of-mouth. Results also illustrate that gender exerts a significant moderating role on front-desk staff service quality, students’ affective commitment, and word-of-mouth. The study provides practical implications for policymakers, private university  management, and educational institutions. Firstly, it is crucial to provide effective communication training to the front-desk staff to learn the basic etiquette of greetings and humbleness. Secondly, there must be experienced personnel who can assist students promptly.
私立大学在当今时代蓬勃发展。入学率也越来越高,大学正在努力吸引更多的学生。因此,为学生提供最优质的服务是至关重要的,因为它会传播积极的口碑。因此,本文旨在通过学生情感承诺和学生信任的中介作用,研究前台工作人员服务质量对口碑的影响。在巴基斯坦卡拉奇进行了一项在线问卷调查。本研究采用偏最小二乘法进行结构方程建模分析。调查结果显示,除了前台员工的服务质量和口碑外,所有路径都表现出显著的正相关关系。此外,学生的情感承诺和信任在前台工作人员服务质量与口碑的关系中起中介作用。结果还表明,性别对前台服务质量、学生情感承诺和口碑有显著的调节作用。该研究对政策制定者、私立大学管理和教育机构具有实际意义。首先,对前台员工进行有效的沟通培训,让他们学会基本的问候和谦逊礼仪。其次,必须有经验丰富的人员能够及时帮助学生。
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引用次数: 3
The Implications of the Implementation Style and Middle Management Efforts in Strategy Management Implementation and Public Organisational Performance 执行风格和中层管理努力对战略管理执行和公共组织绩效的影响
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.9
Bienmali Kombate, Konan Richard Kouadio
Strategy management implementation (SMI) in developing countries studies is becoming an exciting topic; however, there is a barrier to collect data. Furthermore, a possible mechanism relying on SMI in administration history has acknowledged limited empirical consideration. This paper examined the implication of the implementation style and middle management efforts in the relationship between SMI and organisational performance (OP). Data were collected on a sample of 212 Togolese administrators in eight ministries through structured questionnaires. In contrast to earlier studies in industrialised countries within the context of modernisation and democratisation, which suggested that the logical (M1) or logical-incremental (M3) style(s) is locus to drive changes and enhance OP, the finding revealed that the application of incremental style (M2) was associated with better OP than M1 or M3. Public organisations characterised by traditional bureaucracy and lack of administrative reform program implementation opted for M1 will likely strand and decrease performance.
战略管理在发展中国家的实施研究正成为一个令人兴奋的话题;然而,收集数据存在障碍。此外,行政历史上依赖SMI的可能机制承认了有限的实证考虑。本文研究了实施风格和中层管理努力在SMI和组织绩效之间的关系中的含义。通过结构化问卷调查收集了8个部委212名多哥行政人员的样本数据。与工业化国家在现代化和民主化背景下的早期研究相反,早期研究表明,逻辑(M1)或逻辑增量(M3)风格是推动变革和提高OP的场所,研究结果表明,增量风格(M2)的应用与比M1或M3更好的OP相关。以传统官僚主义和缺乏行政改革计划实施为特征的公共组织选择M1可能会束缚和降低绩效。
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引用次数: 0
Applicability of Maqasid Al-Shariah Towards Home Financing by Islamic Banks among University Staff in Malaysia 伊斯兰教法对伊斯兰银行在马来西亚大学员工家庭融资的适用性
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.6
Hanudin Amin
Despite their significant growth, Islamic banks only consider about avoiding riba, gharar, and maysir at the expense of maqasid al-Shariah. The banks are somewhat converged with their conventional peers. Consumers believed that the banks imitate their peers pertinent to the pricing calculations and product lines. Without effective measure, consumers may discern Islamic banks undermine their maqasid objective and continued critics of mimicking their peers are prolonged. Against this backdrop, this study examines consumer preference using a proposed index known as the Maqasid Consumer Preference Index (MCPi). Drawing upon the MCPi, the present study examines consumer preference for six Islamic banks operated in Malaysia to which Islamic home financing products are presently made available. Our data were drawn from valid 450 usable questionnaires. The results obtained report that six Islamic banks relatively have a moderate index. Of these, Bank Islam Malaysia Berhad (BIMB) is ranked first, followed by Maybank Islamic, CIMB Islamic whilst Kuwait Finance House is ranked last. This work examines a new approach to measure consumer preference using the MCPi. Our contributions are confined to these particular factors – educating customer, establishing justice, and promoting welfare in the context of Islamic home financing in Malaysia. Future works may provide a different perspective on these interrogations by considering new dimensions to extend the findings. Despite this concern, the results obtained offer improved insights for bank managers to manage Islamic home financing products effectively.
尽管伊斯兰银行有着显著的增长,但它们只考虑以牺牲伊斯兰教法为代价来避免riba、gharar和maysir。这些银行在某种程度上与传统同行趋同。消费者认为,银行在定价计算和产品线方面模仿了同行。如果没有有效的措施,消费者可能会发现伊斯兰银行破坏了他们的maqasid目标,对模仿同行的持续批评也会持续下去。在这种背景下,本研究使用一个被称为Maqasid消费者偏好指数(MCPi)的拟议指数来检验消费者偏好。根据MCPi,本研究考察了消费者对马来西亚六家伊斯兰银行的偏好,这些银行目前提供伊斯兰家庭融资产品。我们的数据来自450份有效的可用问卷。结果得到的报告显示,六家伊斯兰银行的指数相对温和。其中,马来西亚伊斯兰银行(BIMB)排名第一,其次是马来西亚伊斯兰银行、CIMB伊斯兰银行,科威特金融大厦排名最后。这项工作研究了一种使用MCPi来衡量消费者偏好的新方法。我们的贡献仅限于这些特定因素——在马来西亚伊斯兰家庭融资的背景下,教育客户、建立正义和促进福利。未来的工作可能会通过考虑新的维度来扩展研究结果,从而对这些疑问提供不同的视角。尽管存在这种担忧,但所获得的结果为银行经理有效管理伊斯兰家庭融资产品提供了更好的见解。
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引用次数: 2
Chinese Consumers’ Purchase Intention for Organic Meat: An Extension of the Theory of Planned Behaviour 中国消费者有机肉类购买意愿:计划行为理论的延伸
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.7
Muhammad Yaseen Bhutto, Fue Zeng, Mussadiq Ali Khan, Waheed Ali
There are various factors, such as the use of growth hormones, chemical additives in animal feed, animal welfare, health issues, and environmental concerns, which have led to a steady increase in global consumption of organic meat. The literature on organic consumer behaviour recently focuses on emerging Asian markets, especially China’s most populous markets. This study aims to investigate the factors that affect Chinese consumers’ intention to purchase organic meat. Survey questionnaire method has been employed to collect the required data. The data were collected from 305 consumers from three different organic stores in Wuhan, China. The partial least structural equation modelling (PLS- SEM) has been employed to analyse the data. The findings revealed that the consumers’ attitude, health consciousness, food safety concern, and green self-identity are key factors in developing Chinese consumers’ intention to purchase organic meat. The findings further revealed that subjective norms, perceived behavioural control, meat characteristics, and organic knowledge about organic meat have a non-significant relationship in developing the consumers’ intention to purchase organic meat. It has been observed that the concept of organic meat has been less studied and less investigated. This study’s findings could help farm owners, market managers, advertising managers, food control authority officials, and all those related to meat business, in planning and executing future strategies to attract the maximum number of organic meat consumers in China.
有各种因素,如生长激素的使用、动物饲料中的化学添加剂、动物福利、健康问题和环境问题,导致全球有机肉消费量稳步增加。关于有机消费者行为的文献最近集中在亚洲新兴市场,尤其是中国人口最多的市场。本研究旨在调查影响中国消费者购买有机肉意愿的因素。采用调查问卷法收集所需数据。这些数据来自中国武汉三家不同有机商店的305名消费者。采用偏最小二乘结构方程模型(PLS-SEM)对数据进行了分析。研究结果表明,消费者的态度、健康意识、食品安全意识和绿色自我认同是培养中国消费者购买有机肉意愿的关键因素。研究结果进一步表明,主观规范、感知行为控制、肉类特征和有机肉知识在培养消费者购买有机肉的意愿方面没有显著关系。据观察,有机肉的概念研究较少,研究也较少。这项研究的发现可以帮助农场主、市场经理、广告经理、食品控制局官员以及所有与肉类企业相关的人规划和执行未来的战略,以吸引中国最大数量的有机肉类消费者。
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引用次数: 1
The Relationship between Enterprise Risk Management and Cost of Capital 企业风险管理与资本成本的关系
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.4
Muhammad Kashif Shad, F. Lai, A. Shamim, Michael K. McShane, S. Zahid
This paper investigates the effect of enterprise risk management (ERM) implementation on the cost of capital (cost of debt [Cd], cost of equity [Ce], and weighted average cost of capital [WACC]) for the oil and gas industry. The research is conducted using panel data analysis from 2008?2017 for 41 oil and gas companies publicly listed on the Bursa Malaysia. ERM implementation data is collected from company annual reports, while the cost of capital data is obtained from Thomson Reuters DataStream. The results indicate that an increase in the level of ERM implementation reduces the cost of capital, which we argue is one mechanism through which ERM increases firm value. Future research can use our investigation to delve deeper into ERM and value creation topics.
本文研究了企业风险管理(ERM)的实施对石油和天然气行业资本成本(债务成本[Cd]、股权成本[Ce]和加权平均资本成本[WACC])的影响。这项研究是使用2008年的面板数据分析进行的?2017年,41家石油和天然气公司在马来西亚证券交易所公开上市。ERM实施数据来自公司年度报告,而资本成本数据来自汤森路透数据流。结果表明,企业风险管理实施水平的提高降低了资本成本,我们认为这是企业风险管理提高企业价值的一种机制。未来的研究可以利用我们的调查来深入研究ERM和价值创造主题。
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引用次数: 3
Integrating Corporate Social Responsibility in Reforming Trade Union Recognition Process 将企业社会责任纳入工会认定程序改革
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.10
Siti Suraya Abd Razak, Nik Ahmad Kamal Nik Mahmod, Lee Su Yee, Tan Shen Kian
Employees are one of the most important stakeholders in organisations but their interests are often neglected by employers, particularly from the perspective of trade unionism that plays an essential role in safeguarding employee interests. Currently, the existing legislation has discouraged trade union activities and this has directly deprived the employees of their rights for a better working conditions at the workplace. There is also an evidence of anti-union actions taken by employer in recognition claims in order to prevent collective bargaining with trade unions. Corporate social responsibility (CSR) is an important tool in an organisation where the interests of the stakeholders is sustained. This paper investigates the relationship between employer’s CSR practice and its role in reforming recognition process of trade union in Malaysia. Qualitative research is employed to achieve the objective of this study by way of analysing secondary data and conducting legalistic analysis of the case law and statutes related to the issue. Based on the findings of this study, it is found that trade union recognition process can be reformed through integrating CSR practice in the organisation.
员工是组织中最重要的利益相关者之一,但他们的利益往往被雇主忽视,特别是从工会主义的角度来看,工会主义在维护员工利益方面起着至关重要的作用。目前,现有的立法阻碍了工会的活动,这直接剥夺了雇员在工作场所获得较好工作条件的权利。还有证据表明,雇主在承认索赔中采取了反工会行动,以阻止与工会进行集体谈判。企业社会责任(CSR)是一个重要的工具,在一个组织中,利益相关者的利益是持续的。本文研究了马来西亚雇主的企业社会责任实践及其在改革工会认可过程中的作用之间的关系。定性研究是通过分析二手数据和对与该问题相关的判例法和法规进行法律分析来实现本研究的目标。基于本研究的结果,我们发现工会的认可过程可以通过整合企业社会责任实践进行改革。
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引用次数: 1
Corporate Social Responsibility, Sustainability Governance and Sustainable Performance: A Preliminary Insight 企业社会责任、可持续治理与可持续绩效初探
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.1
Mustafa Rehman Khan, Haseeb ur Rehman Khan, Arsalan Mujahid Ghouri
This conceptual paper aims to investigate corporate social responsibility (CSR) practises in the tourism sector. Drawing on the existing literature this study conceptualises the linkage between CSR, sustainability governance, and sustainable performance. Moreover, this study conceptualises three sub-dimensions of CSR. The integration of CSR in the tourism sector is significant and novel. An analytical review is conducted to present conceptual linkage and research implications. The finding implies that CSR positively influences the sustainable performance of organisations and sustainable governance plays a mediating role between relationships. This study provides important implications that help tourism industry practitioners to realise the significance of reducing environmental and social problems, which cause by tourism activities. Further, this study obtains support from institutional theory to explain the relationships of governance mechanism and CSR that leads to economic performance as well as create value for nature and the local community. Additionally, the future direction of research is provided that highlights some important avenues in the sustainability field.
这篇概念性的论文旨在调查旅游部门的企业社会责任(CSR)实践。借鉴现有文献,本研究概念化了企业社会责任、可持续治理和可持续绩效之间的联系。此外,本研究概念化了企业社会责任的三个子维度。企业社会责任在旅游领域的整合具有重要的意义和创新性。本文进行了分析性的回顾,以提出概念上的联系和研究意义。研究结果表明,企业社会责任正向影响组织的可持续绩效,可持续治理在关系之间起中介作用。本研究提供了重要的启示,帮助旅游业从业者认识到减少旅游活动所造成的环境和社会问题的重要性。进一步,本研究得到制度理论的支持,解释了治理机制与企业社会责任之间的关系,从而导致经济绩效,并为自然和当地社区创造价值。此外,提出了未来的研究方向,强调了可持续发展领域的一些重要途径。
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引用次数: 4
A Hybrid Fuzzy Approach to Success in E-Commerce Adoption in Iranian Manufacturing SMEs 伊朗制造业中小企业成功采用电子商务的混合模糊方法
IF 1 Q4 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.21315/aamj2022.27.1.8
Amir Hakaki, Mohsen Shafiei Nikabadi
E-commerce adoption is one of the most controversial subjects among small and medium enterprises (SME)s in Iran. The present study is conducted with the aim of identifying the most important factors in e-commerce adoption – reviewing the causal relationships and clustering them. To identify the most important factors, the data is collected by questionnaires filled by 95 experts who were chosen as researchers’ judgment. Examining the causal relationships among the studied factors and clustering is done by fuzzy decision making trial and evaluation laboratory (DEMATEL) and interpretive structural modelling (ISM) techniques respectively. Data is collected from 12 experts and analysed by MATLAB and EXCEL software. According to the results, government support as one of the causal factors among critical factors effecting on e-commerce adoption is the highest influential factor, along with cost of public’s training. Both factors are put into the first cluster. Moreover, organisational flexibility plays an intermediate role between the first and the third cluster.
电子商务的采用是伊朗中小企业中最具争议的话题之一。本研究旨在确定电子商务采用中最重要的因素——审查因果关系并对其进行聚类。为了确定最重要的因素,数据是通过95名专家填写的问卷收集的,这些专家被选为研究人员的判断对象。通过模糊决策试验与评估实验室(DEMATEL)和解释结构建模(ISM)技术,分别检验所研究因素之间的因果关系和聚类。数据采集自12位专家,并通过MATLAB和EXCEL软件进行分析。结果表明,在影响电子商务采用的关键因素中,政府支持是其中一个因果因素,与公众培训成本一起,是影响电子商务使用的最大因素。这两个因素都被放在第一个集群中。此外,组织灵活性在第一集群和第三集群之间发挥着中间作用。
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引用次数: 2
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Asian Academy of Management Journal
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