Performance management, a management model with a long history (Van Dooren, 2008), has been used internationally to promote better government (OECD, 1996) and has been shown to be difficult to adopt (Laegreid et al., 2006) and more difficult to implement. Adoption of performance-based management systems (PBMSs) has been more successful than implementation (De Lancer Julnes and Holzer, 2001). Over the last thirty years, government practice has at its foundation New Public Management (NPM), which promotes managing for results in public sectors worldwide (OECD, 2005). The U.S. and Italian governments embraced this NPM tenet and introduced PBMSs in parts of or entire organizations. We assess the adoption and use of performance management practices in these hierarchical and complex public organizations, in particular how and to what extent the Italian Army (IA) and the U.S. Navy Surface Warfare Enterprise (SWE) implemented PBMSs. By analyzing the cases, we find that both organizations have encountered some benefits and difficulties in implementation. We address these critical factors and contribute to the literature and to practical use of performance management in government organizations by demonstrating some key factors of hierarchical, complex government organizations that enable or hamper successful implementation and use of a PBMS.
绩效管理是一种历史悠久的管理模式(Van Dooren, 2008)，已被国际上用于促进更好的政府(OECD, 1996)，并已被证明难以采用(Laegreid et al.， 2006)，更难以实施。采用基于绩效的管理系统(pbms)比实施更成功(De Lancer Julnes和Holzer, 2001)。在过去的三十年里，政府实践的基础是新公共管理(NPM)，它促进了全球公共部门的结果管理(经合组织，2005)。美国和意大利政府接受了这一NPM原则，并在部分或整个组织中引入了pbms。我们评估了这些等级森严和复杂的公共组织中绩效管理实践的采用和使用，特别是意大利陆军(IA)和美国海军水面作战企业(SWE)如何以及在多大程度上实施pbms。通过案例分析，我们发现两个组织在实施过程中都遇到了一些好处和困难。我们解决了这些关键因素，并通过展示分级、复杂的政府组织中能够或阻碍PBMS成功实施和使用的一些关键因素，为文献和政府组织中绩效管理的实际应用做出了贡献。
{"title":"Performance in Complex, Hierarchical Government Organizations: What Can We Learn from a Comparative Study of Defense Organizations?","authors":"A. Suppa, Natalie J. Webb","doi":"10.2139/SSRN.2695237","DOIUrl":"https://doi.org/10.2139/SSRN.2695237","url":null,"abstract":"Performance management, a management model with a long history (Van Dooren, 2008), has been used internationally to promote better government (OECD, 1996) and has been shown to be difficult to adopt (Laegreid et al., 2006) and more difficult to implement. Adoption of performance-based management systems (PBMSs) has been more successful than implementation (De Lancer Julnes and Holzer, 2001). Over the last thirty years, government practice has at its foundation New Public Management (NPM), which promotes managing for results in public sectors worldwide (OECD, 2005). The U.S. and Italian governments embraced this NPM tenet and introduced PBMSs in parts of or entire organizations. We assess the adoption and use of performance management practices in these hierarchical and complex public organizations, in particular how and to what extent the Italian Army (IA) and the U.S. Navy Surface Warfare Enterprise (SWE) implemented PBMSs. By analyzing the cases, we find that both organizations have encountered some benefits and difficulties in implementation. We address these critical factors and contribute to the literature and to practical use of performance management in government organizations by demonstrating some key factors of hierarchical, complex government organizations that enable or hamper successful implementation and use of a PBMS.","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126860732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17006-3
Jon T. S. Quah
{"title":"ANTI-CORRUPTION AGENCIES IN FOUR ASIAN COUNTRIES: A COMPARATIVE ANALYSIS","authors":"Jon T. S. Quah","doi":"10.1016/S0732-1317(08)17006-3","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17006-3","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116681318","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17011-7
M. Kikuchi
{"title":"Assessing Government Efforts to (Re)Build Trust in Government: Challenges and Lessons Learned from Japanese Experiences","authors":"M. Kikuchi","doi":"10.1016/S0732-1317(08)17011-7","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17011-7","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116213434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17010-5
Suchitra Punyaratabandhu
{"title":"Corruption and Government Trust: A Survey of Urban and Rural Inhabitants in the North and Northeast of Thailand","authors":"Suchitra Punyaratabandhu","doi":"10.1016/S0732-1317(08)17010-5","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17010-5","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126335058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17002-6
B. Bowornwathana
{"title":"Importing governance into the Thai polity: competing hybrids and reform consequences","authors":"B. Bowornwathana","doi":"10.1016/S0732-1317(08)17002-6","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17002-6","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124855264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17008-7
Milan Tung-Wen Sun
{"title":"A preliminary assessment of public management reform in Taiwan's local government","authors":"Milan Tung-Wen Sun","doi":"10.1016/S0732-1317(08)17008-7","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17008-7","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"136 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133888686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17009-9
P. Kim
{"title":"Building national integrity through corruption eradication in South Korea","authors":"P. Kim","doi":"10.1016/S0732-1317(08)17009-9","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17009-9","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133037594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17012-9
Gene A. Brewer, Yujin Choi, R. Walker
{"title":"linking Accountability, corruption, and government effectiveness in Asia: an examination of World Bank Governance Indicators","authors":"Gene A. Brewer, Yujin Choi, R. Walker","doi":"10.1016/S0732-1317(08)17012-9","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17012-9","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126640944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17003-8
J. P. Burns
{"title":"Administrative Reform in Hong Kong: An Institutional Analysis of Food Safety","authors":"J. P. Burns","doi":"10.1016/S0732-1317(08)17003-8","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17003-8","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126745279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-08-04DOI: 10.1016/S0732-1317(08)17007-5
D. Jones
{"title":"Regulatory reform and bureaucracy in Southeast Asia: variations and consequences","authors":"D. Jones","doi":"10.1016/S0732-1317(08)17007-5","DOIUrl":"https://doi.org/10.1016/S0732-1317(08)17007-5","url":null,"abstract":"","PeriodicalId":448294,"journal":{"name":"International Public Management Review","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114830338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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