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Decoding Culture: Tools for Behavioral Strategists 解码文化:行为战略家的工具
IF 3.9 Q2 MANAGEMENT Pub Date : 2023-07-03 DOI: 10.1287/stsc.2022.0008
Özgecan Koçak, P. Puranam
It is uncontroversial for strategy scholars that culture matters for both strategy formulation and execution. Yet, the diversity of approaches and concepts for thinking about culture can prove daunting for operationalizing this insight. We introduce the concept of a “code”—a fuzzy mapping between two distinct sets of cognitive constructs—as a fundamental construct to study culture. The concept of a code, and the distinction between using a code versus expectations about the code others use, can be applied to study many different elements of culture both in terms of theorizing about them with precision and for empirical applications. Furthermore, we argue that a code-based perspective on culture is particularly useful from the normative, design-oriented stance that is characteristic of strategy. Using an example of creating stakeholder alignment around the problem of sustainability, a first-order challenge for business and society today, we show that the perspectives of culture as shared values and culture as a toolkit point to different interventions that are each likely to work under different conditions.
对于战略学者来说,文化对战略制定和执行都很重要,这是没有争议的。然而,思考文化的方法和概念的多样性可能会让人望而却步。我们引入了“代码”的概念——两组不同认知结构之间的模糊映射——作为研究文化的基本结构。代码的概念,以及使用代码与对他人使用的代码的期望之间的区别,可以应用于研究文化的许多不同元素,无论是从精确的理论角度还是从实证应用角度。此外,我们认为,从战略的规范性、面向设计的立场来看,基于代码的文化视角尤其有用。通过一个围绕可持续性问题建立利益相关者联盟的例子,我们表明,文化作为共同价值观和文化作为工具包的观点指向了不同的干预措施,每种干预措施都可能在不同的条件下发挥作用。
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引用次数: 2
Making Sense of Corporate Purpose 明确企业目标
IF 3.9 Q2 MANAGEMENT Pub Date : 2023-06-13 DOI: 10.1287/stsc.2023.0054
W. Ocasio, Matthew S. Kraatz, D. Chandler
Both the societal purpose of the corporation and an individual corporation’s sense of purpose have been subject to increased attention by business elites and academics alike. This special issue presents diverse viewpoints on these two distinct yet interrelated topics. In this introduction, we present the various contributions and build on their insights to develop our independent sensemaking of what corporate purpose entails. Thus, we define corporate purpose, at both the organizational and societal levels, as an institutionalized ideal, a historical, value-based aspiration guiding strategic decision making and practices. We interpret the current societal movement on corporate purpose as one rejecting the logic of shareholder capitalism and proposing sustainable capitalism in its place: an ideal for corporate purpose based on sustainable prosperity for society and its population. At the organizational level, corporate purpose can thus be articulated as a distinctive and meaningful intent to enhance the lives of people. We identify four strategic issues to consider in reconstituting a corporation’s purpose: corporate governance, strategic leadership, stakeholder engagement, and implementation. We conclude by highlighting the centrality of purpose to corporate strategy, an emphasis that was present in the field during its origins but one that got displaced under a logic of shareholder primacy. History: This paper has been accepted for the Strategy Science Special Issue on Corporate Purpose.
企业的社会目标和单个企业的目标感都受到了商业精英和学者们越来越多的关注。本期特刊就这两个不同但又相互关联的主题提出了不同的观点。在这篇引言中,我们介绍了各种贡献,并以他们的见解为基础,发展我们对公司目标所需要的独立理解。因此,我们在组织和社会层面将公司目标定义为一种制度化的理想,一种指导战略决策和实践的历史的、基于价值的愿望。我们将当前的企业目标社会运动解释为拒绝股东资本主义的逻辑,并提出可持续资本主义的位置:基于社会及其人口可持续繁荣的企业目标理想。因此,在组织层面上,企业目标可以被明确地表达为一种独特而有意义的意图,即提高人们的生活水平。我们确定了在重组公司目标时需要考虑的四个战略问题:公司治理、战略领导、利益相关者参与和实施。最后,我们强调了目标对企业战略的中心地位,这一强调在该领域的起源时期就存在,但在股东至上的逻辑下被取代了。历史:本文已被《战略科学》公司宗旨特刊接受。
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引用次数: 1
Which Types of Investments Benefit from Retaining the Flexibility to Terminate? 保留可终止的灵活性对哪些类型的投资有利?
IF 3.9 Q2 MANAGEMENT Pub Date : 2023-06-06 DOI: 10.1287/stsc.2021.0095
Ankur Chavda
Firms can choose to make investments while retaining the option to terminate them prior to completion. This flexibility can mitigate uncertainty about the investment that is present at the time of its initial funding. However, this flexibility can also detrimentally alter actions within the firm that are necessary for the investment’s success, such as whether scarce firm resources are allocated to the investment. This paper develops a set of hypotheses which predicts flexibility may not improve investment performance when the investment generates limited early-stage learning and requires certain types of resources. These hypotheses are empirically tested in a data set of new U.S. television programs, comparing programs that receive commitment in the form of a straight-to-series order with programs that are flexibly developed through a piloting process. This paper contributes to the literatures on innovation, entrepreneurship and real options by identifying which investment types will benefit most from flexibility. Supplemental Material: The e-companion is available at https://doi.org/10.1287/stsc.2021.0095 .
公司可以选择进行投资,同时保留在投资完成前终止投资的选择权。这种灵活性可以减轻初始融资时投资的不确定性。然而,这种灵活性也会对公司内部投资成功所需的行动产生不利影响,例如稀缺的公司资源是否分配给了投资。本文提出了一组假设,预测当投资产生有限的早期学习并需要某些类型的资源时,灵活性可能不会提高投资绩效。这些假设在一组新的美国电视节目中进行了实证检验,将以直接序列顺序获得承诺的节目与通过试点过程灵活开发的节目进行了比较。本文通过确定哪些投资类型将从灵活性中受益最大,为创新、创业和实物期权的文献做出了贡献。补充材料:电子公司可在https://doi.org/10.1287/stsc.2021.0095。
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引用次数: 0
Which Types of Investments Benefit from Retaining the Flexibility to Terminate? 保留可终止的灵活性对哪些类型的投资有利?
Q2 MANAGEMENT Pub Date : 2023-06-06 DOI: 10.1287/stsc.21.0095
Ankur Chavda
Firms can choose to make investments while retaining the option to terminate them prior to completion. This flexibility can mitigate uncertainty about the investment that is present at the time of its initial funding. However, this flexibility can also detrimentally alter actions within the firm that are necessary for the investment’s success, such as whether scarce firm resources are allocated to the investment. This paper develops a set of hypotheses which predicts flexibility may not improve investment performance when the investment generates limited early-stage learning and requires certain types of resources. These hypotheses are empirically tested in a data set of new U.S. television programs, comparing programs that receive commitment in the form of a straight-to-series order with programs that are flexibly developed through a piloting process. This paper contributes to the literatures on innovation, entrepreneurship and real options by identifying which investment types will benefit most from flexibility. Supplemental Material: The e-companion is available at https://doi.org/10.1287/stsc.21.0095 .
公司可以选择进行投资,同时保留在完成之前终止投资的选择权。这种灵活性可以减轻在初始融资时存在的投资不确定性。然而,这种灵活性也会有害地改变公司内部对投资成功所必需的行为,例如是否将稀缺的公司资源分配给投资。本文提出了一组假设,当投资产生有限的早期学习并需要一定类型的资源时,灵活性可能不会改善投资绩效。这些假设在一组美国新电视节目的数据中得到了实证检验,比较了以直接订购的形式获得承诺的节目和通过试点过程灵活开发的节目。本文通过确定哪些投资类型将从灵活性中获益最多,对创新、创业和实物期权的文献有所贡献。补充材料:电子伴侣可在https://doi.org/10.1287/stsc.21.0095上获得。
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引用次数: 0
Editorial: Special Issue on Corporate Purpose 社论:关于企业宗旨的特刊
IF 3.9 Q2 MANAGEMENT Pub Date : 2023-06-06 DOI: 10.1287/stsc.2023.0199
Todd R. Zenger
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引用次数: 0
Corporate Purpose in Comparative Perspective: The Role of Governance 比较视角下的公司宗旨:治理的作用
IF 3.9 Q2 MANAGEMENT Pub Date : 2023-06-05 DOI: 10.1287/stsc.2023.0198
Ruth V. Aguilera
Corporate purpose has become a central part of doing business as usual and in the social movement to involve corporations in solving complex societal and environmental challenges. In this essay, I first deconstruct what corporate purpose means from a sociological perspective, and I submit that it is important to identify to whom that purpose is targeted. Second, I seek to make the point that corporate purpose is not universal in that there is not a one-rule-fits-all template on how to develop corporate purpose. I draw on comparative corporate governance, stakeholder management, and institutional theory arguments to illustrate how corporate purpose means different things in different societies and that the departure point of the emanation of corporate purpose varies across countries. This differential meaning is explained in part by the institutional setting as well as very different societal expectations of corporations. Finally, building on insights from existing corporate governance research, I argue that stakeholder engagement can be a useful tool toward effectively deploying corporate purpose. History: This paper has been accepted for the Strategy Science Special Issue on Corporate Purpose.
企业目标已成为照常经商和让企业参与解决复杂的社会和环境挑战的社会运动的核心部分。在这篇文章中,我首先从社会学的角度解构了公司目标的含义,我认为确定公司目标的目标是很重要的。其次,我想说明的是,企业目标并不具有普适性,因为在如何发展企业目标方面,没有一个放之四海而皆准的模板。我利用比较公司治理、利益相关者管理和制度理论来说明公司目的在不同的社会中意味着不同的东西,以及公司目的产生的出发点在不同的国家有所不同。这种不同的含义部分是由制度环境和社会对公司的不同期望所解释的。最后,基于现有公司治理研究的见解,我认为利益相关者参与可以成为有效部署公司目标的有用工具。历史:本文已被《战略科学》公司宗旨特刊接受。
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引用次数: 5
The Promises and Perils of Corporate Purpose 企业目标的承诺与风险
Q2 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1287/stsc.2023.0187
Sarah Kaplan
Corporate purpose is taking off as a concept within both the corporate world and management academia. Despite many bold pronouncements by companies about pursuing purpose and not just profits, evidence suggests that these are often decoupled from real action on social and environmental issues. In this essay, I grapple with a number of questions that arise for scholars and practitioners given the state of the field. Is the lack of progress intentional such that corporate purpose is just a power grab for firms to protect their influence and profits? Is making the business case for corporate purpose just part of this power grab? Stepping back, what is corporate purpose anyway? Additionally, how does it relate to trade-offs across stakeholders? Who counts as a stakeholder? How can we account for value distribution along with value creation? How can we conceptualize the firm if we take purpose seriously? What would it mean to decenter the firm (and center the stakeholders) in the practice of corporate purpose? What governance structures are needed to enact corporate purpose? Additionally, what are the implications for a new model of decentered leadership? There are not a lot of answers yet, but this review of recent research in the domain spots many excellent clues and paths for future progress. History: This paper has been accepted by Matt Kraatz for the Strategy Science Special Issue on Corporate Purpose. Funding: The Michael Lee-Chin Institute for Corporate Citizenship at the Rotman School of Management, University of Toronto provided financial support for the author’s research in this domain.
企业目标作为一个概念在企业界和管理学术界都开始兴起。尽管许多公司大胆宣称追求目标而不仅仅是利润,但有证据表明,这些往往与在社会和环境问题上的实际行动脱节。在这篇文章中,我努力解决学者和实践者在给定该领域的状态下出现的一些问题。缺乏进展是有意为之的,以至于企业的目的只是为了保护自己的影响力和利润而攫取权力吗?为了企业的目的而提出商业理由只是这种权力攫取的一部分吗?退一步说,企业的目的到底是什么?此外,它如何与涉众之间的权衡相关联?谁算利益相关者?我们如何在价值创造的同时考虑价值分配?如果我们认真对待目的,我们如何将企业概念化?在公司目标的实践中,公司的中心化(和利益相关者的中心化)意味着什么?需要什么样的治理结构来制定公司目标?此外,去中心化领导的新模式意味着什么?目前还没有很多答案,但本文对该领域最近的研究进行了回顾,为未来的进展找到了许多很好的线索和途径。历史:本文已被马特·克拉茨(Matt Kraatz)接受,发表在《战略科学》关于企业目标的特刊上。资助:多伦多大学罗特曼管理学院Michael Lee-Chin企业公民研究所为作者在该领域的研究提供了资金支持。
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引用次数: 4
Acquisitions and Corporate Purpose 收购和公司目的
IF 3.9 Q2 MANAGEMENT Pub Date : 2023-05-26 DOI: 10.1287/stsc.2023.0193
Claudine Gartenberg, S. Yiu
Purpose is undergoing a resurgence of interest across research and practice. Yet, we know little about how it relates to strategy and specifically, how strategic actions reinforce or undermine purpose in organizations. This study explores this question in the context of acquisitions. We examine 831 transactions using data from approximately 1.7 million employees to construct our measure of purpose. We find that, on average, employees’ sense of purpose drops after acquisitions. This drop is particularly pronounced among firms that undertake unique acquisitions: those involving unusual industry combinations. This relationship suggests a possible tension between strategic and motivational consequences of boundary changes. Firms may benefit strategically from these changes, particularly those that enable expansion into unique areas. These same actions, however, may also erode the purpose of the organization, with consequences for downstream performance. Supplemental Material: The online appendix is available at https://doi.org/10.1287/stsc.2023.0193 .
在研究和实践中,人们对Purpose的兴趣正在复苏。然而,我们对它与战略的关系知之甚少,特别是对战略行动如何加强或破坏组织的目标知之甚少。本研究在收购的背景下探讨了这个问题。我们使用大约170万名员工的数据对831笔交易进行了调查,以构建我们的目的衡量标准。我们发现,平均而言,收购后员工的目标感会下降。这种下降在进行独特收购的公司中尤为明显:那些涉及不同寻常的行业组合的公司。这种关系表明,边界变化的战略后果和动机后果之间可能存在紧张关系。企业可能会从这些变化中从战略上受益,尤其是那些能够扩展到独特领域的变化。然而,这些同样的行动也可能削弱组织的宗旨,并对下游绩效产生影响。补充材料:在线附录可在https://doi.org/10.1287/stsc.2023.0193。
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引用次数: 0
Walking the Purpose-Talk Inside a Large Company: Sustainable Product Development as an Instance of Divergent Change 在大公司内部走目标之路:可持续产品开发作为发散性变革的一个例子
IF 3.9 Q2 MANAGEMENT Pub Date : 2023-05-24 DOI: 10.1287/stsc.2023.0197
M. Kimsey, Thijs Geradts, J. Battilana
There is a growing interest in large companies pursuing a new purpose—changing their core reason for being from a singular focus on financial gain to a renewed responsibility to people and the planet alongside profit. Yet knowledge of how a large company can walk that purpose-talk is still in its infancy. In this essay, we zoom in on the development of new sustainable products that embody a renewed responsibility to people and the planet. We conceptualize sustainable product development in a large company as an instance of divergent change and explore: How can sustainable products develop inside a large company in the face of the intense resistance that such a divergent change is likely to trigger? Building on our qualitative study from 2010 to 2019 of four products in a large fast-moving consumer goods company, we unpack two key leadership practices: (1) relaxing metrics for a product team, which (structurally) enables experimenting with a sustainable product separate from the mainstream business, and (2) advocating with gatekeepers, which (discursively) enables anchoring a sustainable product within the mainstream business. Overall, our findings suggest that sustainable product development will not do much to transform a large company if sustainable products remain merely tolerated exceptions. History: This paper has been accepted for the Strategy Science Special Issue on Corporate Purpose.
人们对追求新目标的大公司越来越感兴趣——将其核心原因从单纯关注财务收益转变为在盈利的同时重新对人类和地球负责。然而,关于一家大公司如何实现目标的知识仍处于初级阶段。在这篇文章中,我们重点关注新的可持续产品的开发,这些产品体现了对人类和地球的新责任。我们将大公司的可持续产品开发概念化为发散性变革的一个例子,并探讨:面对这种发散性变革可能引发的强烈阻力,大公司内部如何发展可持续产品?基于我们从2010年到2019年对一家大型快速消费品公司的四种产品进行的定性研究,我们揭示了两种关键的领导实践:(1)放宽产品团队的指标,这(在结构上)使我们能够试验一种独立于主流业务的可持续产品,这(散漫地)使得能够在主流业务中锚定可持续产品。总的来说,我们的研究结果表明,如果可持续产品只是被容忍的例外,那么可持续产品开发对大公司的转型不会有多大作用。历史:这篇论文已被《企业目标战略科学》特刊接受。
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引用次数: 1
The Value of Organizational Purpose 组织目的的价值
IF 3.9 Q2 MANAGEMENT Pub Date : 2023-05-09 DOI: 10.1287/stsc.2023.0195
Witold J. Henisz
Broadening the organizational purpose of a firm beyond narrow short-term profit maximization may enhance long-term shareholder value. This result obtains when firms generate unpriced externalities and face difficulties in achieving ex ante incentive alignment with stakeholders through contract or have the ex post possibility of altering stakeholders’ perceptions through virtue signaling (i.e., cheap talk or greenwash). As each of these conditions is ubiquitous in practice, discussion of organizational purpose (beyond narrow short-term profit maximization to encompass stakeholder’s harmonious pursuit of a common higher goal or meaning) should shift from why management might pursue it to how managers obtain and maintain it as well as the value creation and distribution implications of doing so. Drawing on a value-based stakeholder theory of strategic management, I argue that attentiveness to the most salient issues of a firm’s most powerful stakeholders related to the attainment of this higher goal more closely aligns stakeholder and shareholder value in the long term, thereby building and sustaining relational contracts with stakeholders. A firm with strong relational contracts across its nexus of stakeholder relationships increases the likelihood of harmony among its stakeholders, including shareholders. An important challenge to realizing this outcome is that of measurement. As a result, research on organizational purpose should turn its attention from legal and moral foundations to empirical research on externalities, stakeholder opinions, and managers’ self-representations of their organization’s purpose. The availability of such data lowers the transaction costs associated with a nexus of relational contracts and enhances societal welfare. History: This paper has been accepted for the Strategy Science Special Issue on Corporate Purpose.
将公司的组织宗旨扩大到狭隘的短期利润最大化之外,可能会提高长期股东的价值。当企业产生未定价的外部性,并且在通过合同与利益相关者实现事前激励一致方面面临困难,或者在事后有可能通过美德信号(即廉价谈话或绿色清洗)改变利益相关者的看法时,就会出现这种结果。由于这些条件在实践中无处不在,对组织目的的讨论(超越狭隘的短期利润最大化,涵盖利益相关者对共同更高目标或意义的和谐追求)应该从管理层为什么追求它转移到管理者如何获得和维护它,以及这样做的价值创造和分配含义。根据战略管理的基于价值的利益相关者理论,我认为,从长远来看,关注与实现这一更高目标相关的公司最强大利益相关者的最突出问题会使利益相关者和股东价值更加紧密地联系在一起,从而与利益相关者建立和维持关系合同。一家公司在其利益相关者关系中拥有强大的关系契约,这会增加包括股东在内的利益相关者之间和谐相处的可能性。实现这一成果的一个重要挑战是衡量。因此,对组织目的的研究应该将注意力从法律和道德基础转向对外部性、利益相关者意见和管理者对组织目的自我表征的实证研究。此类数据的可用性降低了与关系合同关系相关的交易成本,并提高了社会福利。历史:这篇论文已被《企业目标战略科学》特刊接受。
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引用次数: 4
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Strategy Science
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