Pub Date : 2023-11-09DOI: 10.1108/ics-04-2023-0063
Gregory Lyon
Purpose The rapid expansion of internet usage and device connectivity has underscored the importance of understanding the public’s cyber behavior and knowledge. Despite this, there is little research that examines the public’s objective knowledge of secure information security practices. The purpose of this study is to examine how objective cyber awareness is distributed throughout society. Design/methodology/approach This study draws on a large national survey of adults to examine the relationship between individual factors – such as demographic attributes and socioeconomic resources – and information security awareness. The study estimates several statistical models using weighted logistic regression to model objective information security awareness. Findings The results indicate that socioeconomic resources such as income and education have a significant effect on individuals’ information security awareness with richer and more highly educated individuals exhibiting greater awareness of important security practices and tools. Additionally, age and gender represent consistent and clear informational gaps in society as older individuals and females are significantly less knowledgeable about an array of information security practices than younger individuals and males, respectively. Social implications The findings have important implications for our understanding of information security behavior and user vulnerability in an increasingly digital and connected society. Despite the growing importance of cybersecurity for all individuals in nearly all domains of daily life, there is substantial inequality in awareness about secure cyber practices and the tools and techniques used to protect one’s self from attacks. While digital technology will continue to permeate many aspects of daily life – from financial transactions to health services to social interactions – the findings here indicate that some users may be far more exposed and vulnerable to attack than others. Originality/value This study contributes to our understanding of general user information security awareness using a large survey and statistical models to generalize about the public’s information security awareness across multiple domains and stimulates future research on public knowledge of information security. The findings indicate that some users may be far more exposed and vulnerable to attack than others. Despite the growing importance of cybersecurity for all individuals in nearly all domains of daily life, there is substantial inequality in awareness about secure cyber practices and the tools and techniques used to protect one’s self from attacks.
{"title":"Informational inequality: the role of resources and attributes in information security awareness","authors":"Gregory Lyon","doi":"10.1108/ics-04-2023-0063","DOIUrl":"https://doi.org/10.1108/ics-04-2023-0063","url":null,"abstract":"Purpose The rapid expansion of internet usage and device connectivity has underscored the importance of understanding the public’s cyber behavior and knowledge. Despite this, there is little research that examines the public’s objective knowledge of secure information security practices. The purpose of this study is to examine how objective cyber awareness is distributed throughout society. Design/methodology/approach This study draws on a large national survey of adults to examine the relationship between individual factors – such as demographic attributes and socioeconomic resources – and information security awareness. The study estimates several statistical models using weighted logistic regression to model objective information security awareness. Findings The results indicate that socioeconomic resources such as income and education have a significant effect on individuals’ information security awareness with richer and more highly educated individuals exhibiting greater awareness of important security practices and tools. Additionally, age and gender represent consistent and clear informational gaps in society as older individuals and females are significantly less knowledgeable about an array of information security practices than younger individuals and males, respectively. Social implications The findings have important implications for our understanding of information security behavior and user vulnerability in an increasingly digital and connected society. Despite the growing importance of cybersecurity for all individuals in nearly all domains of daily life, there is substantial inequality in awareness about secure cyber practices and the tools and techniques used to protect one’s self from attacks. While digital technology will continue to permeate many aspects of daily life – from financial transactions to health services to social interactions – the findings here indicate that some users may be far more exposed and vulnerable to attack than others. Originality/value This study contributes to our understanding of general user information security awareness using a large survey and statistical models to generalize about the public’s information security awareness across multiple domains and stimulates future research on public knowledge of information security. The findings indicate that some users may be far more exposed and vulnerable to attack than others. Despite the growing importance of cybersecurity for all individuals in nearly all domains of daily life, there is substantial inequality in awareness about secure cyber practices and the tools and techniques used to protect one’s self from attacks.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135192663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-01DOI: 10.1108/ics-03-2023-0029
Herbert Mattord, Kathleen Kotwica, Michael Whitman, Evan Battaglia
Purpose The purpose of this paper is to explore the current practices in security convergence among and between corporate security and cybersecurity processes in commercial enterprises. Design/methodology/approach This paper is the first phase in a planned multiphase project to better understand current practices in security optimization efforts being implemented by commercial organizations exploring means and methods to operate securely while reducing operating costs. The research questions being examined are: What are the general levels of interest in cybersecurity and corporate security convergence? How well do the perspectives on convergence align between organizations? To what extent are organizations pursuing convergence? and How are organizations achieving the anticipated outcomes from convergence? Findings In organizations, the evolution to a more optimized security structure, either merged or partnered, was traditionally due to unplanned or unforeseen events; e.g. a spin-off/acquisition, new security leadership or a negative security incident was the initiator. This is in contrast to a proactive management decision or formal plan to change or enhance the security structure for reasons that include reducing costs of operations and/or improving outcomes to reduce operational risks. The dominant exception was in response to regulatory requirements. Preliminary findings suggest that outcomes from converged organizations are not necessarily more optimized in situations that are organizationally merged under a single leader. Optimization may ultimately depend on the strength of relationships and openness to collaboration between management, cybersecurity and corporate security personnel. Research limitations/implications This report and the number of respondents to its survey do not support generalizable findings. There are too few in each category to make reliable predictions and in analysis, there was an insufficient quantity of responses in most categories to allow supportable conclusions to be drawn. Practical implications Practitioners may find useful contextual clues to their needs for convergence or in response to directives for convergence from this report on what is found in some other organizations. Social implications Improved effectiveness and/or reduced costs for organizational cybersecurity would be a useful social outcome as organizations become more efficient in the face of increasing levels of cyber security threats. Originality/value Convergence as a concept has been around for some time now in both the practice and research communities. It was initially promoted formally by ASIS International and ISACA in 2005. Yet there is no universally agreed-upon definition for the term or the practices undertaken to achieve it. In addition, the business drivers and practices undertaken to achieve it are still not fully understood. If convergence or optimization of converged operations offers a superior operational construct compared to
{"title":"Organizational perspectives on converged security operations","authors":"Herbert Mattord, Kathleen Kotwica, Michael Whitman, Evan Battaglia","doi":"10.1108/ics-03-2023-0029","DOIUrl":"https://doi.org/10.1108/ics-03-2023-0029","url":null,"abstract":"Purpose The purpose of this paper is to explore the current practices in security convergence among and between corporate security and cybersecurity processes in commercial enterprises. Design/methodology/approach This paper is the first phase in a planned multiphase project to better understand current practices in security optimization efforts being implemented by commercial organizations exploring means and methods to operate securely while reducing operating costs. The research questions being examined are: What are the general levels of interest in cybersecurity and corporate security convergence? How well do the perspectives on convergence align between organizations? To what extent are organizations pursuing convergence? and How are organizations achieving the anticipated outcomes from convergence? Findings In organizations, the evolution to a more optimized security structure, either merged or partnered, was traditionally due to unplanned or unforeseen events; e.g. a spin-off/acquisition, new security leadership or a negative security incident was the initiator. This is in contrast to a proactive management decision or formal plan to change or enhance the security structure for reasons that include reducing costs of operations and/or improving outcomes to reduce operational risks. The dominant exception was in response to regulatory requirements. Preliminary findings suggest that outcomes from converged organizations are not necessarily more optimized in situations that are organizationally merged under a single leader. Optimization may ultimately depend on the strength of relationships and openness to collaboration between management, cybersecurity and corporate security personnel. Research limitations/implications This report and the number of respondents to its survey do not support generalizable findings. There are too few in each category to make reliable predictions and in analysis, there was an insufficient quantity of responses in most categories to allow supportable conclusions to be drawn. Practical implications Practitioners may find useful contextual clues to their needs for convergence or in response to directives for convergence from this report on what is found in some other organizations. Social implications Improved effectiveness and/or reduced costs for organizational cybersecurity would be a useful social outcome as organizations become more efficient in the face of increasing levels of cyber security threats. Originality/value Convergence as a concept has been around for some time now in both the practice and research communities. It was initially promoted formally by ASIS International and ISACA in 2005. Yet there is no universally agreed-upon definition for the term or the practices undertaken to achieve it. In addition, the business drivers and practices undertaken to achieve it are still not fully understood. If convergence or optimization of converged operations offers a superior operational construct compared to ","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135220801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-16DOI: 10.1108/ics-03-2023-0043
Miguel Calvo, Marta Beltrán
Purpose This paper aims to propose a new method to derive custom dynamic cyber risk metrics based on the well-known Goal, Question, Metric (GQM) approach. A framework that complements it and makes it much easier to use has been proposed too. Both, the method and the framework, have been validated within two challenging application domains: continuous risk assessment within a smart farm and risk-based adaptive security to reconfigure a Web application firewall. Design/methodology/approach The authors have identified a problem and provided motivation. They have developed their theory and engineered a new method and a framework to complement it. They have demonstrated the proposed method and framework work, validating them in two real use cases. Findings The GQM method, often applied within the software quality field, is a good basis for proposing a method to define new tailored cyber risk metrics that meet the requirements of current application domains. A comprehensive framework that formalises possible goals and questions translated to potential measurements can greatly facilitate the use of this method. Originality/value The proposed method enables the application of the GQM approach to cyber risk measurement. The proposed framework allows new cyber risk metrics to be inferred by choosing between suggested goals and questions and measuring the relevant elements of probability and impact. The authors’ approach demonstrates to be generic and flexible enough to allow very different organisations with heterogeneous requirements to derive tailored metrics useful for their particular risk management processes.
{"title":"Applying the Goal, Question, Metric method to derive tailored dynamic cyber risk metrics","authors":"Miguel Calvo, Marta Beltrán","doi":"10.1108/ics-03-2023-0043","DOIUrl":"https://doi.org/10.1108/ics-03-2023-0043","url":null,"abstract":"Purpose This paper aims to propose a new method to derive custom dynamic cyber risk metrics based on the well-known Goal, Question, Metric (GQM) approach. A framework that complements it and makes it much easier to use has been proposed too. Both, the method and the framework, have been validated within two challenging application domains: continuous risk assessment within a smart farm and risk-based adaptive security to reconfigure a Web application firewall. Design/methodology/approach The authors have identified a problem and provided motivation. They have developed their theory and engineered a new method and a framework to complement it. They have demonstrated the proposed method and framework work, validating them in two real use cases. Findings The GQM method, often applied within the software quality field, is a good basis for proposing a method to define new tailored cyber risk metrics that meet the requirements of current application domains. A comprehensive framework that formalises possible goals and questions translated to potential measurements can greatly facilitate the use of this method. Originality/value The proposed method enables the application of the GQM approach to cyber risk measurement. The proposed framework allows new cyber risk metrics to be inferred by choosing between suggested goals and questions and measuring the relevant elements of probability and impact. The authors’ approach demonstrates to be generic and flexible enough to allow very different organisations with heterogeneous requirements to derive tailored metrics useful for their particular risk management processes.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136078240","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-05DOI: 10.1108/ics-07-2023-0116
Peter Dornheim, Ruediger Zarnekow
Purpose The human factor is the most important defense asset against cyberattacks. To ensure that the human factor stays strong, a cybersecurity culture must be established and cultivated in a company to guide the attitudes and behaviors of employees. Many cybersecurity culture frameworks exist; however, their practical application is difficult. This paper aims to demonstrate how an established framework can be applied to determine and improve the cybersecurity culture of a company. Design/methodology/approach Two surveys were conducted within eight months in the internal IT department of a global software company to analyze the cybersecurity culture and the applied improvement measures. Both surveys comprised the same 23 questions to measure cybersecurity culture according to six dimensions: cybersecurity accountability, cybersecurity commitment, cybersecurity necessity and importance, cybersecurity policy effectiveness, information usage perception and management buy-in. Findings Results demonstrate that cybersecurity culture maturity can be determined and improved if accurate measures are derived from the results of the survey. The first survey showed potential for improving the dimensions of cybersecurity accountability, cybersecurity commitment and cybersecurity policy effectiveness, while the second survey proved that these dimensions have been improved. Originality/value This paper proves that practical application of cybersecurity culture frameworks is possible if they are appropriately tailored to a given organization. In this regard, scientific research and practical application combine to offer real value to researchers and cybersecurity executives.
{"title":"Determining cybersecurity culture maturity and deriving verifiable improvement measures","authors":"Peter Dornheim, Ruediger Zarnekow","doi":"10.1108/ics-07-2023-0116","DOIUrl":"https://doi.org/10.1108/ics-07-2023-0116","url":null,"abstract":"Purpose The human factor is the most important defense asset against cyberattacks. To ensure that the human factor stays strong, a cybersecurity culture must be established and cultivated in a company to guide the attitudes and behaviors of employees. Many cybersecurity culture frameworks exist; however, their practical application is difficult. This paper aims to demonstrate how an established framework can be applied to determine and improve the cybersecurity culture of a company. Design/methodology/approach Two surveys were conducted within eight months in the internal IT department of a global software company to analyze the cybersecurity culture and the applied improvement measures. Both surveys comprised the same 23 questions to measure cybersecurity culture according to six dimensions: cybersecurity accountability, cybersecurity commitment, cybersecurity necessity and importance, cybersecurity policy effectiveness, information usage perception and management buy-in. Findings Results demonstrate that cybersecurity culture maturity can be determined and improved if accurate measures are derived from the results of the survey. The first survey showed potential for improving the dimensions of cybersecurity accountability, cybersecurity commitment and cybersecurity policy effectiveness, while the second survey proved that these dimensions have been improved. Originality/value This paper proves that practical application of cybersecurity culture frameworks is possible if they are appropriately tailored to a given organization. In this regard, scientific research and practical application combine to offer real value to researchers and cybersecurity executives.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134947920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-03DOI: 10.1108/ics-06-2023-0101
Shao-Fang Wen, Basel Katt
Purpose Security assurance evaluation (SAE) is a well-established approach for assessing the effectiveness of security measures in systems. However, one aspect that is often overlooked in these evaluations is the assurance context in which they are conducted. This paper aims to explore the role of assurance context in system SAEs and proposes a conceptual model to integrate the assurance context into the evaluation process. Design/methodology/approach The conceptual model highlights the interrelationships between the various elements of the assurance context, including system boundaries, stakeholders, security concerns, regulatory compliance and assurance assumptions and regulatory compliance. Findings By introducing the proposed conceptual model, this research provides a framework for incorporating the assurance context into SAEs and offers insights into how it can influence the evaluation outcomes. Originality/value By delving into the concept of assurance context, this research seeks to shed light on how it influences the scope, methodologies and outcomes of assurance evaluations, ultimately enabling organizations to strengthen their system security postures and mitigate risks effectively.
{"title":"Exploring the role of assurance context in system security assurance evaluation: a conceptual model","authors":"Shao-Fang Wen, Basel Katt","doi":"10.1108/ics-06-2023-0101","DOIUrl":"https://doi.org/10.1108/ics-06-2023-0101","url":null,"abstract":"Purpose Security assurance evaluation (SAE) is a well-established approach for assessing the effectiveness of security measures in systems. However, one aspect that is often overlooked in these evaluations is the assurance context in which they are conducted. This paper aims to explore the role of assurance context in system SAEs and proposes a conceptual model to integrate the assurance context into the evaluation process. Design/methodology/approach The conceptual model highlights the interrelationships between the various elements of the assurance context, including system boundaries, stakeholders, security concerns, regulatory compliance and assurance assumptions and regulatory compliance. Findings By introducing the proposed conceptual model, this research provides a framework for incorporating the assurance context into SAEs and offers insights into how it can influence the evaluation outcomes. Originality/value By delving into the concept of assurance context, this research seeks to shed light on how it influences the scope, methodologies and outcomes of assurance evaluations, ultimately enabling organizations to strengthen their system security postures and mitigate risks effectively.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135738795","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-15DOI: 10.1108/ics-02-2023-0027
Richard G. Mathieu, Alan E. Turovlin
Purpose Cyber risk has significantly increased over the past twenty years. In many organizations, data and operations are managed through a complex technology stack underpinned by an Enterprise Resource Planning (ERP) system such as systemanalyse programmentwicklung (SAP). The ERP environment by itself can be overwhelming for a typical ERP Manager, coupled with increasing cybersecurity issues that arise creating periods of intense time pressure, stress and workload, increasing risk to the organization. This paper aims to identify a pragmatic approach to prioritize vulnerabilities for the ERP Manager. Design/methodology/approach Applying attention-based theory, a pragmatic approach is developed to prioritize an organization’s response to the National Institute of Standards and Technology (NIST) National Vulnerability Database (NVD) vulnerabilities using a Classification and Regression Tree (CART). Findings The application of classification and regression tree (CART) to the National Institute of Standards and Technology’s National Vulnerability Database identifies prioritization unavailable within the NIST’s categorization. Practical implications The ERP Manager is a role between technology, functionality, centralized control and organization data. Without CART, vulnerabilities are left to a reactive approach, subject to overwhelming situations due to intense time pressure, stress and workload. Originality/value To the best of the authors’ knowledge, this work is original and has not been published elsewhere, nor is it currently under consideration for publication elsewhere. CART has previously not been applied to the prioritizing cybersecurity vulnerabilities.
{"title":"Lost in the middle – a pragmatic approach for ERP managers to prioritize known vulnerabilities by applying classification and regression trees (CART)","authors":"Richard G. Mathieu, Alan E. Turovlin","doi":"10.1108/ics-02-2023-0027","DOIUrl":"https://doi.org/10.1108/ics-02-2023-0027","url":null,"abstract":"Purpose Cyber risk has significantly increased over the past twenty years. In many organizations, data and operations are managed through a complex technology stack underpinned by an Enterprise Resource Planning (ERP) system such as systemanalyse programmentwicklung (SAP). The ERP environment by itself can be overwhelming for a typical ERP Manager, coupled with increasing cybersecurity issues that arise creating periods of intense time pressure, stress and workload, increasing risk to the organization. This paper aims to identify a pragmatic approach to prioritize vulnerabilities for the ERP Manager. Design/methodology/approach Applying attention-based theory, a pragmatic approach is developed to prioritize an organization’s response to the National Institute of Standards and Technology (NIST) National Vulnerability Database (NVD) vulnerabilities using a Classification and Regression Tree (CART). Findings The application of classification and regression tree (CART) to the National Institute of Standards and Technology’s National Vulnerability Database identifies prioritization unavailable within the NIST’s categorization. Practical implications The ERP Manager is a role between technology, functionality, centralized control and organization data. Without CART, vulnerabilities are left to a reactive approach, subject to overwhelming situations due to intense time pressure, stress and workload. Originality/value To the best of the authors’ knowledge, this work is original and has not been published elsewhere, nor is it currently under consideration for publication elsewhere. CART has previously not been applied to the prioritizing cybersecurity vulnerabilities.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135352956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-13DOI: 10.1108/ics-03-2023-0031
Prasetyo Adi Wibowo Putro, Dana Indra Sensuse, Wahyu Setiawan Setiawan Wibowo
Purpose This paper aims to develop a framework for critical information infrastructure (CII) protection in smart government, an alternative measure for common cybersecurity frameworks such as NIST Cybersecurity Framework and ISO 27001. Smart government is defined as the government administration sector of CII due to its similarity as a core of smart technology. Design/methodology/approach To ensure the validity of the data, the research methodology used in this paper follows the predicting malfunctions in socio-technical systems (PreMiSTS) approach, a variation of the socio-technical system (STS) approach specifically designed to predict potential issues in the STS. In this study, PreMiSTS was enriched with observation and systematic literature review as its main data collection method, thematic analysis and validation by experts using fuzzy Delphi method (FDM). Findings The proposed CII protection framework comprises several dimensions: objectives, interdependency, functions, risk management, resources and governance. For all those dimensions, there are 20 elements and 41 variables. Practical implications This framework can be an alternative guideline for CII protection in smart government, particularly in government administration services. Originality/value The author uses PreMiSTS, a socio-technical approach combined with thematic analysis and FDM, to design a security framework for CII protection. This combination was designed as a mixed-method approach to improve the likelihood of success in an IT project.
{"title":"Framework for critical information infrastructure protection in smart government: a case study in Indonesia","authors":"Prasetyo Adi Wibowo Putro, Dana Indra Sensuse, Wahyu Setiawan Setiawan Wibowo","doi":"10.1108/ics-03-2023-0031","DOIUrl":"https://doi.org/10.1108/ics-03-2023-0031","url":null,"abstract":"Purpose This paper aims to develop a framework for critical information infrastructure (CII) protection in smart government, an alternative measure for common cybersecurity frameworks such as NIST Cybersecurity Framework and ISO 27001. Smart government is defined as the government administration sector of CII due to its similarity as a core of smart technology. Design/methodology/approach To ensure the validity of the data, the research methodology used in this paper follows the predicting malfunctions in socio-technical systems (PreMiSTS) approach, a variation of the socio-technical system (STS) approach specifically designed to predict potential issues in the STS. In this study, PreMiSTS was enriched with observation and systematic literature review as its main data collection method, thematic analysis and validation by experts using fuzzy Delphi method (FDM). Findings The proposed CII protection framework comprises several dimensions: objectives, interdependency, functions, risk management, resources and governance. For all those dimensions, there are 20 elements and 41 variables. Practical implications This framework can be an alternative guideline for CII protection in smart government, particularly in government administration services. Originality/value The author uses PreMiSTS, a socio-technical approach combined with thematic analysis and FDM, to design a security framework for CII protection. This combination was designed as a mixed-method approach to improve the likelihood of success in an IT project.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134990428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-01DOI: 10.1108/ics-06-2022-0108
Khalid Shaheen, Ali Hussein Zolait
Purpose This study aims to determine the impacts of the Bahrain Government framework [cyber-trust program (CTP)] on the cybersecurity maturity of government entities and how the CTP can impact the cybersecurity of government entities in the Kingdom of Bahrain. Design/methodology/approach The authors used a quantitative and qualitative approach. The data were collected by conducting semi-structured interviews with the information technology experts in the Bahrain Government entities participating in the CTP. Also, quantitative data was obtained through a questionnaire distributed to relevant people in the information technology field. Findings The findings of this study suggest that the CTP had a significant impact on the cybersecurity assurance of the government entities that participated in the CTP; it increased the employees’ awareness, reduced the number of cyberattacks and optimized the available resources. The findings also highlighted the role of top management in the success of the implementation of the CTP. The results also ensure that the CTP’s maturity model affected the cybersecurity compliance of an organization and the implementation of cybersecurity policies and controls. Practical implications This study enhances cybersecurity researchers’ and practitioners’ understanding of the impact of the CTP and its components and evaluates its influence on Bahrain’s cybersecurity assurance. Originality/value This study implies that to achieve better cybersecurity, managers should focus on implementing the policies and controls provided by cybersecurity frameworks to enhance cybersecurity assurance.
{"title":"The impacts of the cyber-trust program on the cybersecurity maturity of government entities in the Kingdom of Bahrain","authors":"Khalid Shaheen, Ali Hussein Zolait","doi":"10.1108/ics-06-2022-0108","DOIUrl":"https://doi.org/10.1108/ics-06-2022-0108","url":null,"abstract":"Purpose This study aims to determine the impacts of the Bahrain Government framework [cyber-trust program (CTP)] on the cybersecurity maturity of government entities and how the CTP can impact the cybersecurity of government entities in the Kingdom of Bahrain. Design/methodology/approach The authors used a quantitative and qualitative approach. The data were collected by conducting semi-structured interviews with the information technology experts in the Bahrain Government entities participating in the CTP. Also, quantitative data was obtained through a questionnaire distributed to relevant people in the information technology field. Findings The findings of this study suggest that the CTP had a significant impact on the cybersecurity assurance of the government entities that participated in the CTP; it increased the employees’ awareness, reduced the number of cyberattacks and optimized the available resources. The findings also highlighted the role of top management in the success of the implementation of the CTP. The results also ensure that the CTP’s maturity model affected the cybersecurity compliance of an organization and the implementation of cybersecurity policies and controls. Practical implications This study enhances cybersecurity researchers’ and practitioners’ understanding of the impact of the CTP and its components and evaluates its influence on Bahrain’s cybersecurity assurance. Originality/value This study implies that to achieve better cybersecurity, managers should focus on implementing the policies and controls provided by cybersecurity frameworks to enhance cybersecurity assurance.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135220291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-09DOI: 10.1108/ics-11-2022-0172
Anusha Bhana, Jacques Ophoff
Purpose Organisations use a variety of technical, formal and informal security controls but also rely on employees to safeguard information assets. This relies heavily on compliance and constantly challenges employees to manage security-related risks. The purpose of this research is to explore the homeostatic mechanism proposed by risk homeostasis theory (RHT), as well as security fatigue, in an organisational context. Design/methodology/approach A case study approach was used to investigate the topic, focusing on data specialists who regularly work with sensitive information assets. Primary data was collected through semi-structured interviews with 12 data specialists in a large financial services company. Findings A thematic analysis of the data revealed risk perceptions, behavioural adjustments and indicators of security fatigue. The findings provide examples of how these concepts manifest in practice and confirm the relevance of RHT in the security domain. Originality/value This research illuminates homeostatic mechanisms in an organisational security context. It also illustrates links with security fatigue and how this could further impact risk. Examples and indicators of security fatigue can assist organisations with risk management, creating “employee-friendly” policies and procedures, choosing appropriate technical security solutions and tailoring security education, training and awareness activities.
{"title":"Risk homeostasis and security fatigue: a case study of data specialists","authors":"Anusha Bhana, Jacques Ophoff","doi":"10.1108/ics-11-2022-0172","DOIUrl":"https://doi.org/10.1108/ics-11-2022-0172","url":null,"abstract":"Purpose Organisations use a variety of technical, formal and informal security controls but also rely on employees to safeguard information assets. This relies heavily on compliance and constantly challenges employees to manage security-related risks. The purpose of this research is to explore the homeostatic mechanism proposed by risk homeostasis theory (RHT), as well as security fatigue, in an organisational context. Design/methodology/approach A case study approach was used to investigate the topic, focusing on data specialists who regularly work with sensitive information assets. Primary data was collected through semi-structured interviews with 12 data specialists in a large financial services company. Findings A thematic analysis of the data revealed risk perceptions, behavioural adjustments and indicators of security fatigue. The findings provide examples of how these concepts manifest in practice and confirm the relevance of RHT in the security domain. Originality/value This research illuminates homeostatic mechanisms in an organisational security context. It also illustrates links with security fatigue and how this could further impact risk. Examples and indicators of security fatigue can assist organisations with risk management, creating “employee-friendly” policies and procedures, choosing appropriate technical security solutions and tailoring security education, training and awareness activities.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136155913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-09DOI: 10.1108/ics-10-2022-0167
Gunnar Lindqvist, Joakim Kävrestad
Purpose The purpose of this paper is to identify whether there is a lower willingness to report a crime if a victim must hand in their mobile phone as evidence. If that is the case, the research seeks to examine whether privacy concerns and lower willingness correlate with one another and thereby investigate whether privacy concerns could lead to fewer crimes being reported and resolved. Design/methodology/approach A mobile phone survey was distributed to 400 Swedish adults to identify their hypothetical willingness to report certain crimes with and without handing in their mobile phones as evidence. The results were then analysed using inferential statistics. Findings The result suggests that there is no meaningful correlation between privacy attitudes and willingness to report crime when the handover of a mobile phone is necessary. The results of this study however show a significant lower willingness to report crimes when the mobile phone must be handed in. Research limitations/implications Because the chosen target group were Swedish adults, the research results may lack generalisability for other demographics. Therefore, researchers are encouraged to test other demographics. Originality/value This paper’s contribution is the novel exploration of attitudes and behaviours regarding the combination of privacy, digital forensics, mobile phones and crime reportage. This research effort examined the problematic situation that can arise for victims of crime, the invasion of privacy when providing evidence by handing in a mobile phone to the police’s forensic unit for examination.
{"title":"How privacy concerns impact Swedish citizens’ willingness to report crimes: a quantitative mobile phone survey","authors":"Gunnar Lindqvist, Joakim Kävrestad","doi":"10.1108/ics-10-2022-0167","DOIUrl":"https://doi.org/10.1108/ics-10-2022-0167","url":null,"abstract":"Purpose The purpose of this paper is to identify whether there is a lower willingness to report a crime if a victim must hand in their mobile phone as evidence. If that is the case, the research seeks to examine whether privacy concerns and lower willingness correlate with one another and thereby investigate whether privacy concerns could lead to fewer crimes being reported and resolved. Design/methodology/approach A mobile phone survey was distributed to 400 Swedish adults to identify their hypothetical willingness to report certain crimes with and without handing in their mobile phones as evidence. The results were then analysed using inferential statistics. Findings The result suggests that there is no meaningful correlation between privacy attitudes and willingness to report crime when the handover of a mobile phone is necessary. The results of this study however show a significant lower willingness to report crimes when the mobile phone must be handed in. Research limitations/implications Because the chosen target group were Swedish adults, the research results may lack generalisability for other demographics. Therefore, researchers are encouraged to test other demographics. Originality/value This paper’s contribution is the novel exploration of attitudes and behaviours regarding the combination of privacy, digital forensics, mobile phones and crime reportage. This research effort examined the problematic situation that can arise for victims of crime, the invasion of privacy when providing evidence by handing in a mobile phone to the police’s forensic unit for examination.","PeriodicalId":45298,"journal":{"name":"Information and Computer Security","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136155914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}