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Willingness of sharing facial data for emotion recognition: a case study in the insurance market 共享面部数据用于情绪识别的意愿:保险市场案例研究
IF 2.9 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-28 DOI: 10.1007/s00146-023-01690-5
Giulio Mangano, Andrea Ferrari, Carlo Rafele, Enrico Vezzetti, Federica Marcolin

The research on technologies and methodologies for (accurate, real-time, spontaneous, three-dimensional…) facial expression recognition is ongoing and has been fostered in the past decades by advances in classification algorithms like deep learning, which makes them part of the Artificial Intelligence literature. Still, despite its upcoming application to contexts such as human–computer interaction, product and service design, and marketing, only a few literature studies have investigated the willingness of end users to share their facial data with the purpose of detecting emotions. This study investigates the level of awareness and interest of 373 potential consumers towards this technology in the car insurance sector, particularly in the contract drafting phase, with a focus on differentiating the respondents between generation Y and Z. Results show that younger people, individuals with higher levels of education, and social network users feel more confident about this innovative technology and are more likely to share their expressive facial data.

对(准确、实时、自发、三维......)面部表情识别技术和方法的研究一直在进行,过去几十年来,深度学习等分类算法的进步促进了这方面的研究,使其成为人工智能文献的一部分。然而,尽管面部表情识别即将应用于人机交互、产品和服务设计以及市场营销等领域,但只有少数文献研究了最终用户是否愿意分享他们的面部数据以检测情绪。本研究调查了 373 名潜在消费者对汽车保险领域这项技术的认知水平和兴趣,尤其是在合同起草阶段,重点是区分 Y 世代和 Z 世代的受访者。结果显示,年轻人、受教育程度较高的个人和社交网络用户对这项创新技术更有信心,也更愿意分享他们富有表现力的面部数据。
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引用次数: 0
Human-centric AI: philosophical and community-centric considerations 以人为本的人工智能:以哲学和社区为中心的思考
IF 2.9 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-24 DOI: 10.1007/s00146-023-01694-1
Randon R. Taylor, Bessie O’Dell, John W. Murphy

This article provides a course of correction in the discourse surrounding human-centric AI by elucidating the philosophical underpinning that serves to create a view that AI is divorced from human-centric values. Next, we espouse the need to explicitly designate stakeholder- or community-centric values which are needed to resolve the issue of alignment. To achieve this, we present two frameworks, Ubuntu and maximum feasible participation. Finally, we demonstrate how employing the aforementioned frameworks in AI can benefit society by flattening the current top-down social hierarchies as AI is currently being utilized. Implications are discussed.

本文通过阐明导致人工智能脱离以人为本价值观的哲学基础,为围绕以人为本的人工智能的讨论提供了一个修正方向。接下来,我们认为有必要明确指定以利益相关者或社区为中心的价值观,这是解决一致性问题所必需的。为此,我们提出了两个框架,即乌班图和最大可行参与。最后,我们展示了在人工智能中采用上述框架如何通过扁平化当前自上而下的社会等级来造福于社会,因为人工智能目前正在被广泛应用。我们还讨论了其影响。
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引用次数: 0
Beyond ideals: why the (medical) AI industry needs to motivate behavioural change in line with fairness and transparency values, and how it can do it 超越理想:(医疗)人工智能行业为何需要根据公平和透明的价值观来推动行为改变,以及如何做到这一点
IF 2.9 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-20 DOI: 10.1007/s00146-023-01684-3
Alice Liefgreen, Netta Weinstein, Sandra Wachter, Brent Mittelstadt

Artificial intelligence (AI) is increasingly relied upon by clinicians for making diagnostic and treatment decisions, playing an important role in imaging, diagnosis, risk analysis, lifestyle monitoring, and health information management. While research has identified biases in healthcare AI systems and proposed technical solutions to address these, we argue that effective solutions require human engagement. Furthermore, there is a lack of research on how to motivate the adoption of these solutions and promote investment in designing AI systems that align with values such as transparency and fairness from the outset. Drawing on insights from psychological theories, we assert the need to understand the values that underlie decisions made by individuals involved in creating and deploying AI systems. We describe how this understanding can be leveraged to increase engagement with de-biasing and fairness-enhancing practices within the AI healthcare industry, ultimately leading to sustained behavioral change via autonomy-supportive communication strategies rooted in motivational and social psychology theories. In developing these pathways to engagement, we consider the norms and needs that govern the AI healthcare domain, and we evaluate incentives for maintaining the status quo against economic, legal, and social incentives for behavior change in line with transparency and fairness values.

临床医生越来越依赖人工智能(AI)做出诊断和治疗决定,它在成像、诊断、风险分析、生活方式监测和健康信息管理方面发挥着重要作用。虽然研究发现了医疗人工智能系统中存在的偏差,并提出了解决这些问题的技术方案,但我们认为,有效的解决方案需要人类的参与。此外,对于如何激励人们采用这些解决方案,以及如何促进人们投资设计从一开始就符合透明度和公平性等价值观的人工智能系统,还缺乏研究。借鉴心理学理论的见解,我们认为有必要了解参与创建和部署人工智能系统的个人所做决策的价值观基础。我们描述了如何利用这种理解来提高人工智能医疗行业中消除偏见和增强公平性做法的参与度,最终通过植根于动机和社会心理学理论的自主支持型沟通策略来实现持续的行为改变。在开发这些参与途径的过程中,我们考虑了人工智能医疗保健领域的规范和需求,并评估了维持现状的激励与根据透明度和公平性价值观改变行为的经济、法律和社会激励。
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引用次数: 0
AI and Swedish Heritage Organisations: challenges and opportunities 人工智能与瑞典遗产组织:挑战与机遇
IF 2.9 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-19 DOI: 10.1007/s00146-023-01689-y
Gabriele Griffin, Elisabeth Wennerström, Anna Foka

This article examines the challenges and opportunities that arise with artificial intelligence (AI) and machine learning (ML) methods and tools when implemented within cultural heritage institutions (CHIs), focusing on three selected Swedish case studies. The article centres on the perspectives of the CHI professionals who deliver that implementation. Its purpose is to elucidate how CHI professionals respond to the opportunities and challenges AI/ML provides. The three Swedish CHIs discussed here represent different organizational frameworks and have different types of collections, while sharing, to some extent, a similar position in terms of the use of AI/ML tools and methodologies. The overarching question of this article is what is the state of knowledge about AI/ML among Swedish CHI professionals, and what are the related issues? To answer this question, we draw on (1) semi-structured interviews with CHI professionals, (2) individual CHI website information, and (3) CHI-internal digitization protocols and digitalization strategies, to provide a nuanced analysis of both professional and organisational processes concerning the implementation of AI/ML methods and tools. Our study indicates that AI/ML implementation is in many ways at the very early stages of implementation in Swedish CHIs. The CHI professionals are affected in their AI/ML engagement by four key issues that emerged in the interviews: their institutional and professional knowledge regarding AI/ML; the specificities of their collections and associated digitization and digitalization issues; issues around personnel; and issues around AI/ML resources. The article suggests that a national CHI strategy for AI/ML might be helpful as would be knowledge-, expertise-, and potentially personnel- and resource-sharing to move beyond the constraints that the CHIs face in implementing AI/ML.

本文以瑞典的三个案例研究为重点,探讨了人工智能(AI)和机器学习(ML)方法和工具在文化遗产机构(CHIs)中的应用所带来的挑战和机遇。这篇文章以负责实施的文化遗产机构(CHI)专业人员的视角为中心。其目的是阐明文化遗产机构的专业人员如何应对人工智能/智能所带来的机遇和挑战。本文讨论的三家瑞典 CHI 代表了不同的组织框架,拥有不同类型的馆藏,但在使用 AI/ML 工具和方法方面却在某种程度上有着相似的立场。本文的首要问题是,瑞典计算机科学与技术专业人员对人工智能/ML的了解程度如何,相关问题又是什么?为了回答这个问题,我们利用(1)对计算机科学与技术专业人员的半结构式访谈,(2)计算机科学与技术专业人员的个人网站信息,以及(3)计算机科学与技术专业人员的内部数字化协议和数字化战略,对有关实施人工智能/ML方法和工具的专业和组织过程进行了细致的分析。我们的研究表明,人工智能/移动终端的实施在很多方面都处于瑞典卫生研究院实施的早期阶段。在访谈中出现的四个关键问题影响了这些专业人员的 AI/ML 参与:他们有关 AI/ML 的机构和专业知识;他们藏品的特殊性以及相关的数字化和数字化问题;与人员有关的问题;以及与 AI/ML 资源有关的问题。文章建议,制定国家人工智能/移动图书馆战略可能会有所帮助,知识、专业技能以及可能的人员和资源共享也会有所帮助,从而摆脱人工智能/移动图书馆在实施过程中面临的限制。
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引用次数: 0
Algorithmic discrimination in the credit domain: what do we know about it? 信贷领域的算法歧视:我们对此了解多少?
IF 2.9 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-17 DOI: 10.1007/s00146-023-01676-3
Ana Cristina Bicharra Garcia, Marcio Gomes Pinto Garcia, Roberto Rigobon

The widespread usage of machine learning systems and econometric methods in the credit domain has transformed the decision-making process for evaluating loan applications. Automated analysis of credit applications diminishes the subjectivity of the decision-making process. On the other hand, since machine learning is based on past decisions recorded in the financial institutions’ datasets, the process very often consolidates existing bias and prejudice against groups defined by race, sex, sexual orientation, and other attributes. Therefore, the interest in identifying, preventing, and mitigating algorithmic discrimination has grown exponentially in many areas, such as Computer Science, Economics, Law, and Social Science. We conducted a comprehensive systematic literature review to understand (1) the research settings, including the discrimination theory foundation, the legal framework, and the applicable fairness metric; (2) the addressed issues and solutions; and (3) the open challenges for potential future research. We explored five sources: ACM Digital Library, Google Scholar, IEEE Digital Library, Springer Link, and Scopus. Following inclusion and exclusion criteria, we selected 78 papers written in English and published between 2017 and 2022. According to the meta-analysis of this literature survey, algorithmic discrimination has been addressed mainly by looking at the CS, Law, and Economics perspectives. There has been great interest in this topic in the financial area, especially the discrimination in providing access to the mortgage market and differential treatment (different fees, number of parcels, and interest rates). Most attention has been devoted to the potential discrimination due to bias in the dataset. Researchers are still only dealing with direct discrimination, addressed by algorithmic fairness, while indirect discrimination (structural discrimination) has not received the same attention.

机器学习系统和计量经济学方法在信贷领域的广泛应用改变了评估贷款申请的决策过程。对信贷申请的自动分析减少了决策过程中的主观性。另一方面,由于机器学习是基于金融机构数据集中记录的过往决策,这一过程往往会巩固针对种族、性别、性取向和其他属性群体的现有偏见和成见。因此,计算机科学、经济学、法律和社会科学等许多领域对识别、预防和减轻算法歧视的兴趣成倍增长。我们进行了一次全面系统的文献综述,以了解:(1)研究背景,包括歧视理论基础、法律框架和适用的公平度量标准;(2)已解决的问题和解决方案;以及(3)未来研究可能面临的挑战。我们探索了五个来源:ACM 数字图书馆、Google Scholar、IEEE 数字图书馆、Springer Link 和 Scopus。根据纳入和排除标准,我们选取了 78 篇英文论文,这些论文发表于 2017 年至 2022 年之间。根据本次文献调查的荟萃分析,算法歧视问题主要从计算机科学、法律和经济学的角度进行探讨。金融领域对这一主题的关注度很高,尤其是在提供抵押贷款市场准入方面的歧视和差别待遇(不同的费用、包裹数量和利率)。大部分注意力都集中在数据集偏差导致的潜在歧视上。研究人员仍然只处理算法公平性所涉及的直接歧视,而间接歧视(结构性歧视)没有得到同样的关注。
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引用次数: 0
The unwitting labourer: extracting humanness in AI training 不知情的劳动者:在人工智能训练中提取人性
IF 2.9 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-17 DOI: 10.1007/s00146-023-01692-3
Fabio Morreale, Elham Bahmanteymouri, Brent Burmester, Andrew Chen, Michelle Thorp

Many modern digital products use Machine Learning (ML) to emulate human abilities, knowledge, and intellect. In order to achieve this goal, ML systems need the greatest possible quantity of training data to allow the Artificial Intelligence (AI) model to develop an understanding of “what it means to be human”. We propose that the processes by which companies collect this data are problematic, because they entail extractive practices that resemble labour exploitation. The article presents four case studies in which unwitting individuals contribute their humanness to develop AI training sets. By employing a post-Marxian framework, we then analyse the characteristic of these individuals and describe the elements of the capture-machine. Then, by describing and characterising the types of applications that are problematic, we set a foundation for defining and justifying interventions to address this form of labour exploitation.

许多现代数码产品都使用机器学习(ML)来模拟人类的能力、知识和智力。为了实现这一目标,ML 系统需要尽可能多的训练数据,以便人工智能(AI)模型能够理解 "人类意味着什么"。我们认为,公司收集这些数据的过程是有问题的,因为它们涉及到类似劳动剥削的榨取行为。文章介绍了四个案例研究,在这些案例中,不知情的个人将自己的人性用于开发人工智能训练集。通过采用后马克思主义框架,我们分析了这些个人的特征,并描述了捕获机器的要素。然后,通过对存在问题的应用类型进行描述和定性,我们为定义和证明解决这种形式的劳动剥削的干预措施奠定了基础。
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引用次数: 0
Art, technology and the Internet of Living Things. 艺术、技术和物联网。
IF 3 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-16 DOI: 10.1007/s00146-023-01667-4
Vibeke Sørensen, J Stephen Lansing

Intelligence augmentation was one of the original goals of computing. Artificial Intelligence (AI) inherits this project and is at the leading edge of computing today. Computing can be considered an extension of brain and body, with mathematical prowess and logic fundamental to the infrastructure of computing. Multimedia computing-sensing, analyzing, and translating data to and from visual images, animation, sound and music, touch and haptics, as well as smell-is based on our human senses and is now commonplace. We use data visualization and sonification, as well as data mining and analysis, to sort through the complexity and vast volume of data coming from the world inside and around us. It helps us 'see' in new ways. We can think of this capacity as a new kind of "digital glasses". The Internet of Living Things (IOLT) is potentially an even more profound extension of ourselves to the world: a network of electronic devices embedded into objects, but now with subcutaneous, ingestible devices, and embedded sensors that include people and other living things. Like the Internet of Things (IOT), living things are connected; we call those connections "ecology". As the IOT becomes increasingly synonymous with the IOLT, the question of ethics that is at the centre of aesthetics and the arts will move to the forefront of our experience of and regard for the world in and around us.

增强智能是计算机最初的目标之一。人工智能(AI)继承了这一项目,并处于当今计算的前沿。计算可以被认为是大脑和身体的延伸,数学能力和逻辑是计算基础设施的基础。多媒体计算传感、分析和转换视觉图像、动画、声音和音乐、触摸和触觉以及嗅觉的数据是基于我们的人类感官的,现在已经很常见了。我们使用数据可视化和声波处理,以及数据挖掘和分析,来对来自我们内部和周围世界的复杂和大量数据进行分类。这有助于我们以新的方式“看到”。我们可以把这种能力看作是一种新型的“数字眼镜”。物联网(IOLT)可能是我们对世界的一个更深刻的延伸:一个嵌入物体中的电子设备网络,但现在有皮下可摄入的设备,以及包括人和其他生物的嵌入式传感器。就像物联网一样,生物是相互连接的;我们把这些联系称为“生态学”。随着物联网越来越成为物联网的代名词,作为美学和艺术中心的伦理问题将成为我们对周围世界的体验和尊重的前沿。
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引用次数: 0
Rethinking “digital”: a genealogical enquiry into the meaning of digital and its impact on individuals and society 反思 "数字":对数字的含义及其对个人和社会的影响的系谱学探究
IF 2.9 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-15 DOI: 10.1007/s00146-023-01687-0
Luca Capone, Marta Rocchi, Marta Bertolaso

In the current social and technological scenario, the term digital is abundantly used with an apparently transparent and unambiguous meaning. This article aims to unveil the complexity of this concept, retracing its historical and cultural origin. This genealogical overview allows to understand the reason why an instrumental conception of digital media has prevailed, considering the digital as a mere tool to convey a message, as opposed to a constitutive conception. The constitutive conception places the digital phenomenon in the broader ground of media studies, and it considers digital technologies as an interface between the subject and the world. In this perspective, the media is not added to the experience of the person, but it shapes it from within on a cognitive, expressive and communicative level. The article makes use of two powerful examples to show the shortcomings of an instrumental conception of the digital, and to affirm the value of a constitutive conception for current media studies regarding digital interfaces.

在当前的社会和技术背景下,"数字化 "一词被广泛使用,其含义显然是透明和明确的。本文旨在揭示这一概念的复杂性,追溯其历史和文化渊源。通过这种谱系学的概述,我们可以理解为什么数字媒体的工具性概念盛行,认为数字仅仅是传递信息的工具,而不是构成性概念。构成性概念将数字现象置于媒体研究的大背景下,将数字技术视为主体与世界之间的界面。从这个角度看,媒体并不是人的经验的附加物,而是在认知、表达和交流层面从内部塑造了人的经验。文章利用两个有力的例子,说明了工具性数字概念的缺陷,并肯定了构成性概念对于当前有关数字界面的媒体研究的价值。
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引用次数: 0
Artificial intelligence as the new fire and its geopolitics 人工智能作为新火及其地缘政治
IF 3 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-12 DOI: 10.1007/s00146-023-01678-1
Manh-Tung Ho, H. Nguyen
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引用次数: 1
Adopting AI: how familiarity breeds both trust and contempt 采用人工智能:熟悉如何滋生信任和蔑视。
IF 2.9 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Pub Date : 2023-05-12 DOI: 10.1007/s00146-023-01666-5
Michael C. Horowitz, Lauren Kahn, Julia Macdonald, Jacquelyn Schneider

Despite pronouncements about the inevitable diffusion of artificial intelligence and autonomous technologies, in practice, it is human behavior, not technology in a vacuum, that dictates how technology seeps into—and changes—societies. To better understand how human preferences shape technological adoption and the spread of AI-enabled autonomous technologies, we look at representative adult samples of US public opinion in 2018 and 2020 on the use of four types of autonomous technologies: vehicles, surgery, weapons, and cyber defense. By focusing on these four diverse uses of AI-enabled autonomy that span transportation, medicine, and national security, we exploit the inherent variation between these AI-enabled autonomous use cases. We find that those with familiarity and expertise with AI and similar technologies were more likely to support all of the autonomous applications we tested (except weapons) than those with a limited understanding of the technology. Individuals that had already delegated the act of driving using ride-share apps were also more positive about autonomous vehicles. However, familiarity cut both ways; individuals are also less likely to support AI-enabled technologies when applied directly to their life, especially if technology automates tasks they are already familiar with operating. Finally, we find that familiarity plays little role in support for AI-enabled military applications, for which opposition has slightly increased over time.

尽管有人宣称人工智能和自主技术不可避免地会扩散,但在实践中,决定技术如何渗透和改变社会的是人类行为,而不是真空中的技术。为了更好地了解人类的偏好如何影响人工智能自动驾驶技术的采用和传播,我们研究了2018年和2020年美国公众对四种类型的自动驾驶技术使用的代表性成人样本:车辆、手术、武器和网络防御。通过关注人工智能自主的四种不同用途,涵盖交通、医疗和国家安全,我们利用了这些人工智能自主用例之间的固有差异。我们发现,那些熟悉人工智能和类似技术并具有专业知识的人比那些对该技术了解有限的人更有可能支持我们测试的所有自主应用程序(武器除外)。已经授权使用拼车应用程序驾驶的个人也对自动驾驶汽车持更积极的态度。然而,熟悉感是双向的;当人工智能技术直接应用于他们的生活时,个人也不太可能支持人工智能技术,尤其是如果技术自动化了他们已经熟悉的操作任务。最后,我们发现,熟悉度在支持人工智能军事应用方面几乎没有发挥作用,随着时间的推移,反对声音略有增加。补充信息:在线版本包含补充材料,可访问10.1007/s00146-023-01666-5。
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引用次数: 0
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