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Understanding the role of meaningfulness of work: a moderated-mediation model of bullying during work from home 理解工作意义的作用:在家工作中的欺凌行为的调节-中介模型
IF 3.9 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-12-06 DOI: 10.1108/pr-02-2023-0121
Sudhanshu Maheshwari, Ashneet Kaur, Arup Varma

Purpose

Drawing on conservation of resource (COR) theory, the authors investigated relationships between bullying during work from home, turnover intention and meaningfulness of work among home-based teleworkers.

Design/methodology/approach

The authors used three-wave data from 212 home-based teleworkers to investigate the authors' hypotheses.

Findings

Findings reveal that bullying during home-based teleworking exacerbates teleworkers' emotional exhaustion and intention to quit. Further, the authors also found that the interrelationship between bullying during work from home and the intention to leave was positively moderated by the meaningfulness of work.

Originality/value

The authors' research helps understand how bullying stimulates teleworkers' turnover intention. Further, the authors find a counterintuitive impact of the meaningfulness of work on the relationship between bullying during work and turnover intention. The findings will help managers better manage home-based teleworkers.

目的利用资源守恒理论,研究在家办公的远程工作者的欺凌行为、离职倾向和工作意义之间的关系。设计/方法/方法作者使用了来自212名在家办公的远程工作者的三波数据来调查作者的假设。研究结果显示,在家远程办公期间的欺凌行为加剧了远程工作者的情绪疲惫和辞职意愿。此外,作者还发现,在家工作期间的欺凌行为与离职意愿之间的相互关系受到工作意义的积极调节。作者的研究有助于理解欺凌如何激发远程工作者的离职倾向。此外,作者发现工作意义对工作欺凌与离职倾向之间的关系有反直觉的影响。研究结果将有助于管理者更好地管理在家办公的远程工作者。
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引用次数: 0
What do we know and what should we research about employer brand? A bibliometric analysis 关于雇主品牌,我们知道什么?我们应该研究什么?文献计量学分析
IF 3.9 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-12-05 DOI: 10.1108/pr-03-2023-0254
Cam-Tu Tran, Isabelle Collin-Lachaud, Hiep Hung Pham

Purpose

This study aims to provide an extensive review of the employer brand literature by capturing research trends and proposing a research agenda.

Design/methodology/approach

A bibliometric analysis was conducted to study 232 peer-reviewed articles indexed on Scopus from 2004 to 2021. Content analysis is added where appropriate to further explore empirical studies and influential papers.

Findings

Based on bibliometric analysis, this study provides data about the volume, growth trajectory, geographic distribution, main authors, three main themes and future research avenues for each of these themes. Content analysis sheds light on research subjects, types of data, methods and most influential papers.

Originality/value

This paper is among the first to conduct a bibliometric analysis along with content analysis focusing on employer brand. An extensive research agenda derived from the studied literature is also provided for interested scholars.

本研究旨在通过捕捉研究趋势并提出研究议程,对雇主品牌文献进行广泛的回顾。设计/方法/方法对2004年至2021年Scopus检索的232篇同行评议文章进行了文献计量学分析。在适当的地方增加了内容分析,以进一步探索实证研究和有影响力的论文。基于文献计量学分析,本研究提供了数量、增长轨迹、地理分布、主要作者、三个主要主题以及每个主题的未来研究方向的数据。内容分析揭示了研究主题、数据类型、方法和最具影响力的论文。原创性/价值本文是首批对雇主品牌进行文献计量分析和内容分析的论文之一。从所研究的文献中得出的广泛的研究议程也为感兴趣的学者提供了。
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引用次数: 0
Defender, Disturber or Driver? The ideal-typical professional identities of HR practitioners 防守者,扰乱者还是驱动者?人力资源从业人员理想的典型职业身份
IF 3.9 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-12-01 DOI: 10.1108/pr-06-2023-0511
Lisa Ferm, Andreas Wallo, Cathrine Reineholm, Daniel Lundqvist

Purpose

This study aims to contribute knowledge about different professional identities represented among HR practitioners from Weber's “ideal types” framework.

Design/methodology/approach

The paper is based on semi-structured interviews with 34 Swedish HR practitioners working in large public and private organisations.

Findings

The findings reveal that HR practitioners' identity is perceived as indistinct, unclear and shattered, which leaves lots of room for interpreting HR identity. Based on a thematic content analysis, three different ideal-type identities are presented, each representing the characteristic traits of an HR identity type. These are the Defender who always supports the managers, the Disturber who questions the managers in favour of the employees and the Driver who focuses on the economic expansion of the organisation.

Research limitations/implications

One of the potential constraints of this study is the authors’ reliance on interview data. This finding implies that future research can employ mixed methods or observational techniques to bridge the gap between narrated responsibilities and real-time actions. The data source, predominantly from larger organisations, presents another limitation. This raises a significant research implication: there is a need to study identity formation among HR practitioners in smaller organisations. The theoretical framework this study contributes can aid in comprehending HR practitioners' identities and their corresponding actions. Continued research might explore the significance of these ideal-type identities.

Practical implications

The model presented provides a new way of understanding HR practitioners' complex and shattered professional identity and the various stakeholders that direct different expectations towards them. This knowledge can be used both in HR education and in HR work as a basis for discussing the social work environment of HR practitioners and negotiating their work and identity.

Originality/value

The study contributes knowledge of the professional identities of HR managers, an under-researched area, especially when it comes to empirical research about the HR practitioners' own experiences of their everyday work and view of the HR profession.

目的本研究旨在从韦伯的“理想类型”框架中了解人力资源从业者所代表的不同职业认同。设计/方法/方法本文基于对34名在大型公共和私营组织工作的瑞典人力资源从业人员的半结构化访谈。研究结果显示,人力资源从业者的身份被认为是模糊、不明确和破碎的,这给人力资源身份的解释留下了很大的空间。在主题内容分析的基础上,提出了三种不同的理想类型身份,每一种都代表了一种人力资源身份类型的特征特征。他们是总是支持管理者的捍卫者,是质疑管理者而支持员工的扰乱者,是专注于组织经济扩张的驱动者。研究局限性/启示本研究的一个潜在限制是作者对访谈数据的依赖。这一发现意味着未来的研究可以采用混合方法或观察技术来弥合叙述责任和实时行动之间的差距。数据来源主要来自大型组织,这带来了另一个限制。这提出了一个重要的研究含义:有必要研究小型组织中人力资源从业者的身份形成。本研究提供的理论框架有助于理解人力资源从业者的身份认同及其相应的行动。继续研究可能会探索这些理想类型身份的意义。本模型提供了一种新的方式来理解人力资源从业者复杂而破碎的职业身份,以及对他们产生不同期望的各种利益相关者。这些知识可以在人力资源教育和人力资源工作中使用,作为讨论人力资源从业者的社会工作环境和谈判他们的工作和身份的基础。独创性/价值该研究有助于了解人力资源经理的职业身份,这是一个研究不足的领域,特别是当涉及到人力资源从业人员自己的日常工作经验和人力资源专业观点的实证研究时。
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引用次数: 0
Bots for mental health: the boundaries of human and technology agencies for enabling mental well-being within organizations 心理健康机器人:在组织内部实现心理健康的人类和技术机构的界限
IF 3.9 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-11-28 DOI: 10.1108/pr-11-2022-0832
Debolina Dutta, Sushanta Kumar Mishra

Purpose

The importance of mental wellbeing and the need for organizations to address it is increasing in the post-pandemic context. Although Artificial Intelligence (AI) is increasingly being adopted in HRM functions, its adoption and utility for enabling mental wellbeing is limited. Building on the Open System Theory (OST) and adopting the technology-in-practice lens, the authors examined the roles of human and technology agencies in enabling mental wellbeing.

Design/methodology/approach

The study was conducted in two stages; in Stage 1, the authors adopted a case methodology approach to examine the feasibility of a technology company's offerings to assess mental wellbeing. In Stage 2, the authors followed the grounded theory approach and interviewed 22 key stakeholders and HR leaders of diverse organizations. The authors used Gioia's approach to analyze the data.

Findings

The study demonstrates the interdependence and inseparability of human activity, technological capability and structured context. Specifically, the authors observe that AI adoption is pushing the boundaries of how organizations could support employees' mental health and wellbeing. These technological advancements and adoption are likely to facilitate the evolution of agentic practices, routines and structures.

Research limitations/implications

This study carries two important implications. While the advent of cutting-edge technologies appears to affect employees' mental wellbeing, the study findings indicate the assistive role of technology in supporting mental wellbeing and facilitating changes in organizational practices. Second, the ontology of technology-in-practice shows how human–machine agencies gain newer relevance from the interactions that unite them. Specifically, per OST, technology (from an external context) can potentially change how mental wellbeing practices in organizations are managed. The authors extend the existing literature by suggesting that both human agents and internal contexts effectively limit the potential of technology agents to change existing structures significantly.

Originality/value

The authors address the need for more research on the technology-management interface, and the boundaries of technology-enabled wellbeing at work. While AI-HRM scholarship has primarily relied on micro-level psychological theories to examine impact and outcomes, the authors borrow from the macro-level theories, such as the OST and the technology-in-practice to explain how AI is shifting the boundaries of human and machine agencies for enabling mental wellbeing.

目的在大流行后的背景下,心理健康的重要性和各组织解决这一问题的必要性日益增加。尽管人工智能(AI)越来越多地被用于人力资源管理职能,但它在促进心理健康方面的采用和效用是有限的。在开放系统理论(OST)的基础上,采用技术实践的视角,作者研究了人类和技术机构在促进心理健康方面的作用。设计/方法/方法本研究分两个阶段进行;在第一阶段,作者采用了案例方法来检验一家科技公司提供的评估心理健康的产品的可行性。在第二阶段,作者遵循扎根理论的方法,采访了22个不同组织的关键利益相关者和人力资源负责人。作者使用Gioia的方法来分析数据。研究结果表明,人类活动、技术能力和结构环境之间存在相互依存和不可分割的关系。具体来说,作者观察到人工智能的采用正在推动组织如何支持员工的心理健康和福祉的界限。这些技术的进步和采用可能会促进代理实践、惯例和结构的演变。研究的局限性/意义这项研究有两个重要的意义。虽然尖端技术的出现似乎影响了员工的心理健康,但研究结果表明,技术在支持心理健康和促进组织实践变革方面发挥了辅助作用。其次,技术在实践中的本体论显示了人机代理如何从将它们联合起来的交互中获得新的相关性。具体来说,根据OST,技术(从外部环境来看)可能会改变组织中心理健康实践的管理方式。作者扩展了现有的文献,提出人类代理人和内部背景有效地限制了技术代理人显著改变现有结构的潜力。原创性/价值两位作者指出,需要对技术与管理之间的界面进行更多的研究,以及技术带来的工作幸福感的界限。虽然人工智能-人力资源管理奖学金主要依赖于微观层面的心理学理论来检查影响和结果,但作者借鉴了宏观层面的理论,如OST和实践中的技术,来解释人工智能如何改变人类和机器机构的界限,以实现心理健康。
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引用次数: 0
Workplace violence in extreme settings: the case of aged care workers and the role of anti-violence HRM and trust of managers on intention to leave 极端环境下的工作场所暴力:老年护理员案例与反暴力人力资源管理的作用以及管理者对离职意向的信任
IF 3.9 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-11-27 DOI: 10.1108/pr-02-2023-0129
Timothy Bartram, Jillian Cavanagh, Beni Halvorsen, Patricia Pariona-Cabrera, Jessica Borg, Matthew Walker, Narges Kia

Purpose

Aged-care work has become an extreme form of work. Anti-violence HRM, comprising practices to combat workplace violence, is important in an industry with widespread violence. In this paper, we employ social exchange theory to better understand the effect of anti-violence HRM and trust in the manager on perceived nurse and PCA cynicism working in Australian aged care facilities and their subsequent intention to leave.

Design/methodology/approach

This study used a mixed method with two stages. Stage 1 comprised semi-structured interviews with 10 managers and 50 nurses and PCAs working in Australian aged care facilities. Stage 2 comprised a survey of nurses and PCAs with a total of 254 completed responses in Time 1 (first wave) and 225 completed responses in Time 2 (second wave).

Findings

We tested three hypotheses and reported that interestingly anti-violence HRM was positively associated with organisational cynicism. Organisational cynicism mediated the relationship between anti-violence HRM and intention to leave. Worker trust in the manager moderated the relationship between anti-violence HRM practices and organisational cynicism, such that high levels of trust in the manager increased the effect of anti-violence HRM practices to reduce organisational cynicism and subsequently reduce intention to leave.

Originality/value

We find evidence that in aged care, workers' trust in their managers is critical for effectual anti-violence HRM. We argue that implementation of HRM practices may be more complex in extreme work settings. It is crucial to study HRM in situ and understand the root of social exchange(s) as a foundation for HRM to influence employee attitudes and behaviour.

老年护理工作已经成为一种极端的工作形式。反暴力人力资源管理,包括打击工作场所暴力的做法,在一个普遍存在暴力的行业中很重要。在本文中,我们运用社会交换理论来更好地理解反暴力人力资源管理和对管理者的信任对在澳大利亚老年护理机构工作的感知护士和PCA愤世嫉俗的影响,以及他们随后离开的意图。设计/方法学/方法本研究采用两个阶段的混合方法。第一阶段包括对在澳大利亚老年护理机构工作的10名管理人员和50名护士和执业会计师进行半结构化访谈。第二阶段包括对护士和执业医师的调查,第一阶段共完成254份问卷,第二阶段共完成225份问卷。我们测试了三个假设,有趣的是,反暴力人力资源管理与组织犬儒主义呈正相关。组织犬儒主义在反暴力人力资源管理与离职意向之间的关系中起中介作用。员工对管理者的信任调节了反暴力人力资源管理实践与组织玩世不恭之间的关系,因此,对管理者的高度信任增加了反暴力人力资源管理实践减少组织玩世不恭的效果,从而降低了离职意愿。原创性/价值我们发现证据表明,在老年护理中,员工对管理者的信任对于有效的反暴力人力资源管理至关重要。我们认为,在极端的工作环境中,人力资源管理实践的实施可能会更加复杂。对人力资源管理进行实地研究,了解社会交换的根源是人力资源管理影响员工态度和行为的基础,这一点至关重要。
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引用次数: 0
Human resource management, absorptive capacity and reverse knowledge transfer 人力资源管理、吸收能力与逆向知识转移
IF 3.9 3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-11-27 DOI: 10.1108/pr-11-2022-0787
María Isabel Barba-Aragón, Raquel Sanz-Valle, María Eugenia Sanchez-Vidal

Purpose

The objective of this study is to analyze the process of reverse knowledge transfer (RKT) occurring in multinational companies (MNCs), examining whether headquarters' absorptive capacity and the human resource management (HRM) practices developed by the parent unit influence success.

Design/methodology/approach

The data were collected through a questionnaire completed by the human resource manager of multinational company (MNC) headquarters. The analysis has been carried out on a sample of 115 Spanish MNCs by using structural equation models (SEM).

Findings

The results indicate that a parent firm's absorptive capacity positively influences RKT and that, in turn, this absorptive capacity is greater if headquarters implement certain practices of employee staffing, training, participation and performance appraisal.

Originality/value

This study extends existing research on RKT by examining the absorptive capacity of headquarters. Its main contribution is to provide evidence that MNCs can improve their RKT through HRM practices developed by the parent unit. This is original because most studies on RKT focus on HRM practices used by subsidiaries.

本研究的目的是分析跨国公司(MNCs)中发生的反向知识转移(RKT)过程,考察总部的吸收能力和母公司开发的人力资源管理(HRM)实践是否影响成功。设计/方法/方法数据通过跨国公司(MNC)总部人力资源经理填写的问卷收集。利用结构方程模型(SEM)对115家西班牙跨国公司的样本进行了分析。研究结果表明,母公司的吸收能力对RKT有正向影响,如果总部在员工配备、培训、参与和绩效考核方面实施了一定的实践,母公司的吸收能力会更大。原创性/价值本研究通过考察总部的吸收能力,扩展了现有的RKT研究。它的主要贡献是提供证据,证明跨国公司可以通过母公司开发的人力资源管理实践来改善其RKT。这是原创的,因为大多数关于RKT的研究都集中在子公司使用的人力资源管理实践上。
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引用次数: 0
Is it time to rethink benefit packages? Perks associated with the intention to leave in different age groups during COVID-19 是时候重新考虑福利待遇了吗?在2019冠状病毒病期间,不同年龄组与离职意愿相关的津贴
3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-11-09 DOI: 10.1108/pr-12-2022-0892
Piret Masso, Krista Jaakson, Kaire Põder
Purpose The study's objective is to estimate the association of specific perceived employer-provided benefits on employees' intention to leave in different age cohorts during coronavirus disease 2019 (COVID-19). Informed by the psychological theories of ageing, the authors propose three age-cohort-specific hypotheses in three motivational domains: security and health benefits, flexible work arrangement and education-related benefits. Design/methodology/approach The authors use a large survey of employees in Estonia (n = 7,209) conducted in 2020 and test the association of specific benefits and their interactions with age on employees' intention to leave. Findings The results show that older cohorts are generally less prone to leave their jobs. Benefits that employers could use during the COVID-19 crisis generally had negative associations with the intention to leave, but age-specific differences were negligible; only the perceived provision of flexible work arrangements reduced the younger cohort's intention to leave relatively more. Originality/value This study is one of the few that allows us to make inferences regarding the benefits preferences amongst the working population during an unprecedented health crisis.
该研究的目的是估计在2019年冠状病毒疾病(COVID-19)期间,不同年龄段的员工对雇主提供的具体福利的感知与离职意愿的关联。根据老龄化的心理学理论,作者在三个动机领域提出了三个年龄群体特定的假设:安全和健康福利,灵活的工作安排和教育相关福利。设计/方法/方法作者使用了2020年对爱沙尼亚员工(n = 7209)进行的一项大型调查,并测试了特定福利及其与年龄的相互作用对员工离职意愿的影响。研究结果显示,年龄较大的员工一般不太容易离职。在2019冠状病毒病危机期间,雇主可以使用的福利通常与离职意愿呈负相关,但年龄差异可以忽略不计;只有人们认为提供灵活的工作安排,才会相对更多地降低年轻一代离职的意愿。独创性/价值这项研究是为数不多的能够让我们推断出在前所未有的健康危机中工作人口的福利偏好的研究之一。
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引用次数: 0
Digitisation and automation in training and development: a meta-review of new opportunities and challenges 培训和发展中的数字化和自动化:新机遇和挑战的元回顾
3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-11-09 DOI: 10.1108/pr-09-2022-0660
Jenny Sarah Wesche, Lisa Handke
Purpose To remain competitive, efficient and productive, organisations need to ensure that their employees continuously learn and develop. This is even more challenging and critical in times characterised by volatility, uncertainty, complexity and ambiguity (VUCA). Hence, several technological applications have been introduced with the promise to make organisational training and development (T&D) more efficient and targeted through digitisation and automation. However, digitising and automating processes in the sensitive field of T&D also poses challenges and perils for employees and organisations as a whole. Design/methodology/approach Structured by the T&D process of (1) assessment/planning, (2) design/implementation and (3) evaluation, the authors present different digitisation and automation possibilities and discuss the specific opportunities and challenges they pose. Subsequently, the authors identify and discuss overarching themes of opportunities and challenges of technology use in T&D via a meta-review. Findings This synthesis revealed three central topics that decision-makers in T&D should carefully consider when it comes to the implementation of technological applications: opportunities and challenges of (1) data collection, (2) decision-making and (3) the value of human contact. Originality/value This review integrates previously fragmented research on specific technologies applied to specific T&D functions and provides researchers and practitioners with a fuller picture of the opportunities and challenges of technology applied in T&D.
为了保持竞争力、效率和生产力,组织需要确保员工不断学习和发展。在波动性、不确定性、复杂性和模糊性(VUCA)的时代,这一点更具挑战性和批判性。因此,一些技术应用已经被引入,并承诺通过数字化和自动化使组织培训和发展(T&D)更有效率和更有针对性。然而,在敏感的研发领域,数字化和自动化流程也给员工和整个组织带来了挑战和危险。通过(1)评估/规划,(2)设计/实施和(3)评估的T&D过程,作者提出了不同的数字化和自动化可能性,并讨论了它们带来的具体机遇和挑战。随后,作者通过元综述确定并讨论了技术在研发中的机遇和挑战的总体主题。这一综合揭示了科技行业决策者在实施技术应用时应仔细考虑的三个核心主题:(1)数据收集的机遇和挑战;(2)决策;(3)人际接触的价值。原创性/价值本综述整合了之前关于特定技术应用于特定t&d功能的零散研究,为研究人员和从业者提供了技术应用于t&d的机遇和挑战的更全面的图景。
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引用次数: 0
Realigning human resource development in Saudi public universities: exploring equity and social justice theories 重新调整沙特公立大学人力资源开发:探讨公平和社会正义理论
3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-11-06 DOI: 10.1108/pr-11-2022-0803
Mohammad Alqahtani, Desmond Tutu Ayentimi, Kantha Dayaram
Purpose Saudi Arabia (SA) is amongst the few countries with a significant foreign workforce who are employed in the higher education sector. More specifically, 39% of SA's academic staff members are foreign nationals and 63% of that proportion occupy professorial positions. Drawing from a workforce localisation perspective, the study was framed as an exploration of equity and social justice amongst Saudi nationals and foreign nationals in a university work setting. The authors employ the lens of how human resource development (HRD) opportunities are administered. Design/methodology/approach Following the choice of an exploratory qualitative study, the authors employed a multi-case study approach where each of the six universities represented a unit of analysis. Findings The authors found that nationality differences influenced access to HRD opportunities. These differences are reinforced by practices associated with procedural processes, managerial discretion and selective restrictions in accessing HRD opportunities. Social implications The findings have both practical and social implications, specifically for the SA government's strategic vision of developing local human capabilities. Originality/value The workforce localisation agenda within the higher education sector has both a compounding effect on local human capital and supports SA's 2030 Vision and human capital target. Nonetheless, perceived inequity and injustice in accessing HRD opportunities by foreign nationals potentially undermine morale, academic quality standards and research performance, which impacts the development of future human capital and the ‘Saudization’ goals.
沙特阿拉伯(SA)是少数几个在高等教育部门拥有大量外国劳动力的国家之一。更具体地说,南澳39%的学术人员是外籍人士,其中63%担任教授职位。从劳动力本地化的角度来看,该研究旨在探索大学工作环境中沙特国民和外国国民之间的公平和社会正义。作者采用了如何管理人力资源开发(HRD)机会的镜头。在选择探索性定性研究之后,作者采用了多案例研究方法,其中六所大学中的每一所都代表一个分析单元。作者发现,国籍差异影响人力资源开发机会的获得。与程序程序、管理裁量权和在获得人力资源开发机会方面的选择性限制有关的做法加强了这些差异。研究结果具有实际意义和社会意义,特别是对南澳政府发展当地人力能力的战略愿景。高等教育部门的劳动力本地化议程对当地人力资本产生复合效应,并支持南非的2030愿景和人力资本目标。尽管如此,外国人在获得人力资源开发机会方面的不公平和不公正可能会破坏士气、学术质量标准和研究绩效,从而影响未来人力资本的发展和“沙特化”目标。
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引用次数: 0
Themed editorial: Job crafting – relevance to human resource management 主题社论:工作制作-与人力资源管理的相关性
3区 管理学 Q1 Business, Management and Accounting Pub Date : 2023-11-01 DOI: 10.1108/pr-11-2023-919
Pauline Stanton, Eddy Ng
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引用次数: 0
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