Pub Date : 2024-06-03DOI: 10.1080/23311975.2024.2349260
Abhishek S. Rao, Y. Pai P, Pallavi R Kamath, Lakshminarayanan Sethumadhavan, Nandan Prabhu, R. Y. Pai
{"title":"Service recovery system and service recovery in retail banks: a multilevel analysis","authors":"Abhishek S. Rao, Y. Pai P, Pallavi R Kamath, Lakshminarayanan Sethumadhavan, Nandan Prabhu, R. Y. Pai","doi":"10.1080/23311975.2024.2349260","DOIUrl":"https://doi.org/10.1080/23311975.2024.2349260","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":"44 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141268938","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-22DOI: 10.1080/23311975.2024.2349270
Sadhana Mishra, Mayank Mishra, Prashant Kumar Pandey, Praveen Kumar Pandey, Samriti Mahajan, M. Shah
{"title":"Formation of customer value through channel integration: Modelling the mediating role of cognitive and affective customer experience in the omni channel retail context","authors":"Sadhana Mishra, Mayank Mishra, Prashant Kumar Pandey, Praveen Kumar Pandey, Samriti Mahajan, M. Shah","doi":"10.1080/23311975.2024.2349270","DOIUrl":"https://doi.org/10.1080/23311975.2024.2349270","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":"68 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141109920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-17DOI: 10.1080/23311975.2024.2353851
Karikari Amoa-Gyarteng, Shepherd Dhliwayo, Victoria Adekomaya
{"title":"Innovative marketing and sales promotion: catalysts or inhibitors of SME performance in Ghana","authors":"Karikari Amoa-Gyarteng, Shepherd Dhliwayo, Victoria Adekomaya","doi":"10.1080/23311975.2024.2353851","DOIUrl":"https://doi.org/10.1080/23311975.2024.2353851","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":"111 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141126668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-16DOI: 10.1080/23311975.2024.2353570
Thanh Tiep Le
{"title":"Influences of the ecotourism industry in Mekong Delta – Vietnam: The mediating role of Tourist Satisfaction","authors":"Thanh Tiep Le","doi":"10.1080/23311975.2024.2353570","DOIUrl":"https://doi.org/10.1080/23311975.2024.2353570","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":" 740","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141127480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-09DOI: 10.1080/23311975.2024.2353136
I. Martini, A. Gorda, A. Gorda, Desak Made Febri Purnama Sari, Made Ermawan Yoga Antara
{"title":"Impact of competence development, on work creativity, employee performance, and competitiveness of woven products","authors":"I. Martini, A. Gorda, A. Gorda, Desak Made Febri Purnama Sari, Made Ermawan Yoga Antara","doi":"10.1080/23311975.2024.2353136","DOIUrl":"https://doi.org/10.1080/23311975.2024.2353136","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":" 19","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141129189","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-25DOI: 10.1080/23311975.2024.2344749
Shoaib Khan, Ameen Qasem
{"title":"Are the firms’ capital structure and performance related? Evidence from GCC economies","authors":"Shoaib Khan, Ameen Qasem","doi":"10.1080/23311975.2024.2344749","DOIUrl":"https://doi.org/10.1080/23311975.2024.2344749","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":"2 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140654627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-25DOI: 10.1080/23311975.2024.2338882
Etty Puji Lestari, R. Handoyo, K. Ibrahim, Tri Kurniawati Retnaningsih, Elok Lita Pradinda, T. Sarmidi, Yessi Rahmawati, Deni Kusumawardani, Tri Haryanto, A. Erlando
{"title":"Small and medium industry export development strategy","authors":"Etty Puji Lestari, R. Handoyo, K. Ibrahim, Tri Kurniawati Retnaningsih, Elok Lita Pradinda, T. Sarmidi, Yessi Rahmawati, Deni Kusumawardani, Tri Haryanto, A. Erlando","doi":"10.1080/23311975.2024.2338882","DOIUrl":"https://doi.org/10.1080/23311975.2024.2338882","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":"15 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140656155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-25DOI: 10.1080/23311975.2024.2320814
Mochammed Fahlevi, M. Asdullah, Fatima Ali Raza, W. A. Watto, Mohammed M Aljuaid, Aulia Luqman Aziz
{"title":"The influence of information and communication technology on trade in developing countries and partners","authors":"Mochammed Fahlevi, M. Asdullah, Fatima Ali Raza, W. A. Watto, Mohammed M Aljuaid, Aulia Luqman Aziz","doi":"10.1080/23311975.2024.2320814","DOIUrl":"https://doi.org/10.1080/23311975.2024.2320814","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":"77 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140655217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-25DOI: 10.1080/23311975.2024.2331090
Ahmad Muhammed Lawal, N. Amran, Nor Atikah Shafai
{"title":"CEO Demographical characteristics and financial reporting timeliness in Nigeria: Moderated by research and development investment","authors":"Ahmad Muhammed Lawal, N. Amran, Nor Atikah Shafai","doi":"10.1080/23311975.2024.2331090","DOIUrl":"https://doi.org/10.1080/23311975.2024.2331090","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":"54 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140656469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-25DOI: 10.1080/23311975.2024.2339546
Azwir Nasir, Wan Adibah Wan Ismail, K. A. Kamarudin, Atika Zarefar, Armadani
{"title":"Examining the impact of corporate governance and family ownership on corporate performance: evidence from the Indonesian Stock Exchange","authors":"Azwir Nasir, Wan Adibah Wan Ismail, K. A. Kamarudin, Atika Zarefar, Armadani","doi":"10.1080/23311975.2024.2339546","DOIUrl":"https://doi.org/10.1080/23311975.2024.2339546","url":null,"abstract":"","PeriodicalId":504425,"journal":{"name":"Cogent Business & Management","volume":"7 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140656039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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