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Internal Communication and Change Management at Cotton Web Private Limited Cotton Web 私人有限公司的内部沟通和变革管理
Pub Date : 2024-05-21 DOI: 10.1177/09728201241241117
Anjum Fayyaz, Jawad Syed
Cotton Web Private Limited (CW), an apparel company based in Lahore, was established in the late 1990s by entrepreneurs who faced limitations in resources and experience within the textile manufacturing and export sector. Despite these constraints, the directors successfully capitalized on a narrow window of opportunity, leveraging their entrepreneurial skills with the dedicated support of experienced employees and fostering a positive ‘can-do’ culture. By 2013, they had transformed the company from its inception in 1998 into a substantial enterprise with over 2,000 employees. At this juncture, the directors, particularly Daniyal and Waseem, decided to initiate a strategic change aimed at transitioning the flat, entrepreneurial structure of the company into a systematically managed organization. To facilitate this transformation, the directors enlisted the services of an external HR consultant to assess, design, and implement the strategic change process. Despite the positive intent behind the change process to foster organizational growth and enhance management systems, it encountered significant challenges. Communication breakdowns emerged at various levels and junctures, including between the directors and the HR consultant, between the consultant and the employees, and between the management and the workforce. The change process, unfortunately, resulted in thirteen resignations within a short timeframe, indicating its disruptive impact. This challenging situation left the directors in an uncomfortable position, compelling them to contemplate difficult decisions to address the issues at hand.
Cotton Web 私人有限公司(CW)是一家位于拉合尔的服装公司,由面临纺织品制造和出口行业资源和经验限制的企业家于 20 世纪 90 年代末创立。尽管存在这些制约因素,但董事们成功地利用了一个狭窄的机会窗口,在经验丰富的员工的全力支持下,利用他们的创业技能,培养了一种积极的 "能做 "文化。到 2013 年,他们已将公司从 1998 年成立之初转变为一家拥有 2000 多名员工的大型企业。在此关键时刻,董事们,尤其是 Daniyal 和 Waseem,决定启动一项战略变革,旨在将公司的扁平化、企业化结构转变为系统化管理的组织。为了促进这一转变,董事们聘请了一名外部人力资源顾问,负责评估、设计和实施战略变革进程。尽管变革过程的初衷是促进组织发展和加强管理系统,但却遇到了重大挑战。在各个层面和环节,包括在主管与人力资源顾问之间、顾问与员工之间以及管理层与员工之间,都出现了沟通障碍。不幸的是,变革过程在很短的时间内导致 13 人辞职,这表明变革产生了破坏性影响。这种具有挑战性的局面让董事们处境尴尬,不得不考虑做出艰难的决定来解决目前的问题。
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引用次数: 0
Oyo Hotel’s Expansion Spree: Too Much, Too Fast? Oyo 酒店的扩张狂潮:太多、太快?
Pub Date : 2024-03-25 DOI: 10.1177/09728201231222070
Arijit Bhattacharya
Established in 2013, Oyo Hotels & Rooms, an Internet startup in the Indian hospitality sector, experienced an astonishing journey, culminating in a valuation of USD 5 billion by the end of 2018. The remarkable success of Oyo left many observers astounded. This meteoric rise was attributed to Oyo’s innovative business model, strategically targeting the fragmented budget segment of hotels beset by inefficiency. Oyo addressed these challenges by providing access to hotel rooms in prime locations, ensuring standardized services and offering affordability to customers. Over the years, Oyo gradually diverged from its core business as a mere aggregator of hotel rooms. It ventured into leasing hotels in the mid and premium segments, tapped into the Indian wedding segment, acquired companies and expanded its footprint into numerous foreign markets. This case aims to scrutinize whether this accelerated growth strategy could compromise the fundamental service promise of standardization. Additionally, it investigates whether the financially robust company, particularly after securing a USD 1 billion investment in September 2018, risks losing touch with reality as it becomes entangled in various controversies.
成立于 2013 年的印度酒店业互联网初创企业 Oyo Hotels & Rooms 经历了一段惊人的历程,最终在 2018 年底估值达到 50 亿美元。Oyo 的非凡成功让许多观察家感到震惊。这一飞速崛起归功于 Oyo 的创新商业模式,该模式战略性地瞄准了效率低下的零散经济型酒店细分市场。Oyo 通过在黄金地段提供酒店客房、确保标准化服务以及为顾客提供经济实惠的价格来应对这些挑战。多年来,Oyo 逐渐偏离了其核心业务--单纯的酒店客房聚合商。它涉足中高档酒店租赁业务,开发印度婚礼市场,收购公司,并将业务范围扩展到众多国外市场。本案例旨在探讨这种加速增长战略是否会损害标准化的基本服务承诺。此外,它还调查了这家财务稳健的公司,尤其是在 2018 年 9 月获得 10 亿美元投资后,是否有可能因卷入各种争议而与现实脱节。
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引用次数: 0
The Knight in Shining Armour: JSW Steel Ltd’s Acquisition of Bhushan Power and Steel Ltd 闪亮盔甲中的骑士:JSW 钢铁有限公司收购布山电力钢铁有限公司
Pub Date : 2024-03-25 DOI: 10.1177/09728201231211724
Janki Mistry
This case revolves around the acquisition of Bhushan Power and Steel Ltd (BPSL) by JSW Steel Ltd BPSL faced severe financial difficulties, prompting its lenders, including prominent Indian banks, to initiate insolvency proceedings under Section 7 of the Insolvency and Bankruptcy Code in 2019. JSW Steel Ltd entered the competition to acquire BPSL’s assets and secured the bid. However, complications arose as the Enforcement Directorate and BPSL’s promoters raised objections, leading to delays in the insolvency process. The case spotlights a significant Indian corporate reform represented by the Insolvency and Bankruptcy Code and the establishment of the National Company Law Appellate Tribunal (NCLAT). This reform proved essential as it provided an alternative to distressed companies, which previously had no choice but to cease operations, adversely affecting both employees and lenders. The NCLAT has since introduced a win-win solution for most stakeholders. Furthermore, the case delves into the crucial characteristics of the steel industry, an indispensable product utilized across various global industries, and how these features significantly impact strategic decision-making. It underscores the strategic value of JSW Steel Ltd’s acquisition of a struggling company. In summary, it offers a comprehensive perspective on the insolvency process, the roles of the NCLAT and Enforcement Directorate, and the value generated through the acquisition.
本案围绕 JSW 钢铁有限公司收购布尚电力和钢铁有限公司(Bhushan Power and Steel Ltd,BPSL)展开。BPSL 面临严重的财务困难,促使其贷款人(包括印度著名银行)于 2019 年根据《破产和破产法》第 7 条启动破产程序。JSW 钢铁有限公司参与了收购 BPSL 资产的竞争,并在竞标中胜出。然而,由于执法局和 BPSL 的发起人提出了反对意见,导致破产程序出现延误。此案凸显了以《破产与破产法》和国家公司法上诉法庭(NCLAT)的成立为代表的印度公司重大改革。事实证明,这项改革至关重要,因为它为陷入困境的公司提供了另一种选择,这些公司以前别无选择,只能停止运营,这对员工和贷款人都造成了不利影响。自此,NCLAT 为大多数利益相关者提供了一个双赢的解决方案。此外,案例还深入探讨了钢铁行业这一全球各行各业不可或缺的产品的重要特征,以及这些特征如何对战略决策产生重大影响。它强调了 JSW 钢铁有限公司收购一家陷入困境的公司的战略价值。总之,本报告从一个全面的角度阐述了破产程序、NCLAT 和执法局的作用以及通过收购产生的价值。
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引用次数: 0
Dismal Management of the Sales and Distribution System at GEM Food Products GEM 食品公司销售和分销系统管理不善
Pub Date : 2024-02-19 DOI: 10.1177/09728201231223053
Manoj Gour Chintaluri, Bala Subramanian R., Sunita Mehta
The case illustrates the challenges a newcomer faces in a regional leadership role within an already well-established framework. His struggles in managing growth and market shares bring to light the vulnerabilities in the organization’s existing practices. Participants gain insights into management concepts such as review mechanisms, gaps in the recruitment process, mentorship of new recruits and the resilience of systems even amid a change in leadership. The path to recovery involves delving into the comprehension of various indicators within the context of sales and distribution.
该案例说明了在一个已经成熟的框架内,一个新来的地区领导所面临的挑战。他在管理增长和市场份额方面所遇到的困难揭示了组织现有做法中的漏洞。学员们深入了解了审查机制、招聘流程中的漏洞、对新员工的指导以及即使在领导层更迭的情况下系统的复原力等管理理念。恢复之路包括深入理解销售和分销方面的各种指标。
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引用次数: 0
Assessing Competencies and Developing Human Capital at Workplace: A Case Study 在工作场所评估能力和开发人力资本:案例研究
Pub Date : 2024-02-11 DOI: 10.1177/09728201231196420
Noopur
This case primarily focuses on how Jamshedpur Utilities Services Company (JUSCO) identifies and nurtures talents from within their organization to prepare them for future positions. JUSCO places a strong emphasis on both the processes and content of building relational capacity and enhancing social capital within the company. This approach has led to a significant improvement in the level of respect, trust and commitment among internal and external members of the organization, ultimately contributing to enhanced individual, group and organizational performance. To keep up with the rapidly changing market demands, JUSCO has made strategic investments in developing the capabilities of its existing employees, who have the potential to drive growth in new categories. Through their competency development programmes, JUSCO has not only increased managers’ appreciation of their employees’ potential but has also succeeded in fostering a deep understanding of the organization’s vision and culture among its members. By aligning training programmes with promotions, they have created champions who play a vital role in implementing critical strategies. This case offers valuable insights to organizations and practitioners on how to effectively develop competencies among potential members within their own ranks, ensuring a sustainable pipeline of skilled and qualified individuals for the organization’s future success.
本案例主要关注贾姆谢德布尔公用事业服务公司(JUSCO)如何在组织内部发现和培养人才,为他们未来的职位做好准备。JUSCO 高度重视在公司内部建立关系能力和增强社会资本的过程和内容。这种方法显著提高了组织内部和外部成员之间的尊重、信任和承诺水平,最终促进了个人、团体和组织绩效的提高。为了跟上瞬息万变的市场需求,怡高对现有员工的能力发展进行了战略性投资,这些员工具有推动新类别业务增长的潜力。通过能力发展计划,怡和集团不仅提高了管理人员对员工潜力的认识,还成功培养了员工对组织愿景和文化的深刻理解。通过将培训计划与晋升挂钩,他们培养出了在实施关键战略中发挥重要作用的拥护者。本案例为组织和从业人员提供了宝贵的启示,帮助他们了解如何在自己的队伍中有效培养潜在成员的能力,确保为组织的未来成功持续输送有技能的合格人才。
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引用次数: 0
Assessing Competencies and Developing Human Capital at Workplace: A Case Study 在工作场所评估能力和开发人力资本:案例研究
Pub Date : 2024-02-11 DOI: 10.1177/09728201231196420
Noopur
This case primarily focuses on how Jamshedpur Utilities Services Company (JUSCO) identifies and nurtures talents from within their organization to prepare them for future positions. JUSCO places a strong emphasis on both the processes and content of building relational capacity and enhancing social capital within the company. This approach has led to a significant improvement in the level of respect, trust and commitment among internal and external members of the organization, ultimately contributing to enhanced individual, group and organizational performance. To keep up with the rapidly changing market demands, JUSCO has made strategic investments in developing the capabilities of its existing employees, who have the potential to drive growth in new categories. Through their competency development programmes, JUSCO has not only increased managers’ appreciation of their employees’ potential but has also succeeded in fostering a deep understanding of the organization’s vision and culture among its members. By aligning training programmes with promotions, they have created champions who play a vital role in implementing critical strategies. This case offers valuable insights to organizations and practitioners on how to effectively develop competencies among potential members within their own ranks, ensuring a sustainable pipeline of skilled and qualified individuals for the organization’s future success.
本案例主要关注贾姆谢德布尔公用事业服务公司(JUSCO)如何在组织内部发现和培养人才,为他们未来的职位做好准备。JUSCO 高度重视在公司内部建立关系能力和增强社会资本的过程和内容。这种方法显著提高了组织内部和外部成员之间的尊重、信任和承诺水平,最终促进了个人、团体和组织绩效的提高。为了跟上瞬息万变的市场需求,怡高对现有员工的能力发展进行了战略性投资,这些员工具有推动新类别业务增长的潜力。通过能力发展计划,怡和集团不仅提高了管理人员对员工潜力的认识,还成功培养了员工对组织愿景和文化的深刻理解。通过将培训计划与晋升挂钩,他们培养出了在实施关键战略中发挥重要作用的拥护者。本案例为组织和从业人员提供了宝贵的启示,帮助他们了解如何在自己的队伍中有效培养潜在成员的能力,确保为组织的未来成功持续输送有技能的合格人才。
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引用次数: 0
Arvind Ltd: Can Hiving off Be a Growth Strategy? Arvind Ltd:分拆能否成为一种增长战略?
Pub Date : 2024-02-06 DOI: 10.1177/09728201231210602
Hiteksha Upadhyay
This case sheds light on various aspects, including valuation, promoter holdings and shareholding patterns, concerning the pre- and post-demerger phases of Arvind Ltd. It serves as an educational tool for students to grasp the significance of demergers within the realm of corporate restructuring. Moreover, it equips them with the ability to analyse spin-offs, split-ups or split-offs as specific forms of demergers. What makes this case particularly intriguing is its potential to enable students to assess whether the chosen demerger structure and subsequent changes in shareholding patterns can effectively enhance shareholder wealth.
本案例揭示了 Arvind Ltd.公司兼并前和兼并后阶段的各个方面,包括估值、发起人持股和持股模式。它可作为一种教育工具,帮助学生掌握公司重组领域中分拆的意义。此外,它还使学生具备了分析分拆、分立或拆分等特定形式兼并的能力。本案例特别吸引人的地方在于,它可以让学生评估所选择的分立结构和随后的股权模式变化是否能有效增加股东财富。
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引用次数: 0
Arvind Ltd: Can Hiving off Be a Growth Strategy? Arvind Ltd:分拆能否成为一种增长战略?
Pub Date : 2024-02-06 DOI: 10.1177/09728201231210602
Hiteksha Upadhyay
This case sheds light on various aspects, including valuation, promoter holdings and shareholding patterns, concerning the pre- and post-demerger phases of Arvind Ltd. It serves as an educational tool for students to grasp the significance of demergers within the realm of corporate restructuring. Moreover, it equips them with the ability to analyse spin-offs, split-ups or split-offs as specific forms of demergers. What makes this case particularly intriguing is its potential to enable students to assess whether the chosen demerger structure and subsequent changes in shareholding patterns can effectively enhance shareholder wealth.
本案例揭示了 Arvind Ltd.公司兼并前和兼并后阶段的各个方面,包括估值、发起人持股和持股模式。它可作为一种教育工具,帮助学生掌握公司重组领域中分拆的意义。此外,它还使学生具备了分析分拆、分立或拆分等特定形式兼并的能力。本案例特别吸引人的地方在于,它可以让学生评估所选择的分立结构和随后的股权模式变化是否能有效增加股东财富。
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引用次数: 0
Preparing for the Future in the Shadow of the Pandemic—The Goat Trust Emerges Digitally 在大流行病的阴影下为未来做好准备--山羊信托基金以数字方式崛起
Pub Date : 2024-02-05 DOI: 10.1177/09728201231225368
Shalaghya Sharma, Amit Kumar
The founder of a charitable organization dedicated to small livestock management for livelihood generation now confronts the additional challenge of supporting returnee migrant workers who lost their jobs due to COVID-19. Simultaneously, addressing the need to navigate the economy during and after the COVID era became imperative. India’s diverse economic landscape, marked by substantial regional disparities, compels thousands of labourers to migrate annually for a better life. The COVID-19 pandemic exacerbated the plight of these migrant labourers. Faced with joblessness and unable to sustain themselves in large cities, they began returning to their homes. The Goat Trust, actively promoting livelihood development in resource-deprived areas, is exploring avenues to reshape the value network of goat farming in India. The urgency of the situation demands immediate action. This scenario underscores the potential for social enterprises to play a pivotal role in building the new post-pandemic economy. Organizations like the Goat Trust can seize opportunities presented by this social crisis by upgrading and digitising local economies. This approach is pertinent to India and relevant to the global economy. Focusing on local economic development emerges as a key strategy for alleviating the profound economic depression induced by the pandemic.
作为一个致力于小牲畜管理以创造生计的慈善组织的创始人,现在还面临着为因 COVID-19 而失业的返乡农民工提供支持的额外挑战。与此同时,解决在 COVID 时代及之后的经济导航问题也变得势在必行。印度的经济格局多种多样,各地区之间存在巨大差异,这迫使成千上万的劳动力每年为更好的生活而迁徙。COVID-19 大流行加剧了这些移民劳工的困境。面对失业和无法在大城市维持生计的困境,他们开始返回家园。山羊信托基金积极推动资源匮乏地区的生计发展,正在探索重塑印度山羊养殖价值网络的途径。形势的紧迫性要求我们立即采取行动。这种情况凸显了社会企业在建设大流行病后新经济中发挥关键作用的潜力。像山羊信托基金这样的组织可以抓住这场社会危机带来的机遇,对当地经济进行升级和数字化。这种方法既适合印度,也与全球经济相关。注重地方经济发展是缓解大流行病造成的严重经济萧条的关键战略。
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引用次数: 0
Royal Enfield’s Plan RE 2.0: Turbulence in Two-wheeler Market 皇家恩菲尔德的 RE 2.0 计划:两轮车市场的动荡
Pub Date : 2024-02-05 DOI: 10.1177/09728201231221621
Praveen Gupta
Eicher Motors Limited, custodian of the revered Royal Enfield (RE) motorcycle brand, faced a pivotal moment in 2019 when Siddhartha Lal, the long-standing Managing Director and Chief Executive Officer, stepped down, handing over leadership to Vinod Dasari. RE had enjoyed a decade-long dominance in India’s mid-segment motorcycle market (250–750cc). However, recent years ushered in formidable challenges, including stringent emission norms, evolving tax structures, disruptions in transportation and the rise of electric vehicles. RE navigated the competitive landscape amid the advent of global brands and was caught in a milieu of choices—ranging from product innovation to global expansion. The new leadership, led by Dasari, aimed to strike a delicate balance, addressing challenges in the domestic market and emerging and mature global markets. This case examines the strategic dilemmas and multi-pronged challenges faced by RE as it sought to reshape its trajectory and evolve under Dasari’s guidance during a transformative period in the motorcycle industry.
艾舍尔汽车有限公司是备受尊崇的皇家恩菲尔德(RE)摩托车品牌的监护人,在 2019 年面临着一个关键时刻,长期担任常务董事兼首席执行官的西达莎-拉尔(Siddhartha Lal)卸任,将领导权移交给维诺德-达萨里(Vinod Dasari)。RE 在印度中级摩托车市场(250-750cc)占据了长达十年的主导地位。然而,近年来迎来了严峻的挑战,包括严格的排放规范、不断变化的税收结构、交通运输的混乱以及电动汽车的兴起。在全球品牌纷纷涌现的背景下,RE 在竞争格局中游刃有余,并陷入了从产品创新到全球扩张的多重选择之中。以 Dasari 为首的新领导层旨在取得微妙的平衡,应对国内市场以及新兴和成熟全球市场的挑战。本案例探讨了 RE 公司在摩托车行业的转型时期,在 Dasari 的指导下寻求重塑发展轨迹和发展过程中所面临的战略困境和多方面挑战。
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引用次数: 0
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Asian Journal of Management Cases
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