Pub Date : 2024-03-21DOI: 10.1080/10686967.2024.2317473
Yunsik Choi, L. Fredendall, Aleda Roth, Anne Musitano, Rosanna Harding
{"title":"Nurses perception of a hospital’s process improvement on patient satisfaction","authors":"Yunsik Choi, L. Fredendall, Aleda Roth, Anne Musitano, Rosanna Harding","doi":"10.1080/10686967.2024.2317473","DOIUrl":"https://doi.org/10.1080/10686967.2024.2317473","url":null,"abstract":"","PeriodicalId":507131,"journal":{"name":"Quality Management Journal","volume":"148 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140222932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-15DOI: 10.1080/10686967.2024.2317482
Ying Cao, Xianghui Peng, Victor Prybutok
{"title":"Achieving sustainable excellence: A theoretical comparison of established quality awards","authors":"Ying Cao, Xianghui Peng, Victor Prybutok","doi":"10.1080/10686967.2024.2317482","DOIUrl":"https://doi.org/10.1080/10686967.2024.2317482","url":null,"abstract":"","PeriodicalId":507131,"journal":{"name":"Quality Management Journal","volume":"11 14","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140241058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-15DOI: 10.1080/10686967.2024.2317474
Gilberto Cassoli de Oliveira Júnior, T. Sigahi, I. Rampasso, Lucas Gabriel Zanon, Jefferson de Souza Pinto, Walter Leal Filho, G. H. S. M. Moraes, Jiju Antony, R. Anholon
{"title":"Integrated management systems: Barrier assessment through Grey Incidence Analysis and contributions to quality management","authors":"Gilberto Cassoli de Oliveira Júnior, T. Sigahi, I. Rampasso, Lucas Gabriel Zanon, Jefferson de Souza Pinto, Walter Leal Filho, G. H. S. M. Moraes, Jiju Antony, R. Anholon","doi":"10.1080/10686967.2024.2317474","DOIUrl":"https://doi.org/10.1080/10686967.2024.2317474","url":null,"abstract":"","PeriodicalId":507131,"journal":{"name":"Quality Management Journal","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140238647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-15DOI: 10.1080/10686967.2024.2317478
André M. Carvalho, A. R. Dias, Ana Margarida Dias, Paulo Sampaio
{"title":"The Quality 4.0 Roadmap: Designing a capability roadmap toward quality management in Industry 4.0","authors":"André M. Carvalho, A. R. Dias, Ana Margarida Dias, Paulo Sampaio","doi":"10.1080/10686967.2024.2317478","DOIUrl":"https://doi.org/10.1080/10686967.2024.2317478","url":null,"abstract":"","PeriodicalId":507131,"journal":{"name":"Quality Management Journal","volume":"95 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140237935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1080/10686967.2023.2285044
Abul Bashar, Md. Mahbubur Rahman, Md. Nazmus Sakib
{"title":"The Interplay Between Supplier Management Practices and Customer Satisfaction: An Empirical Investigation of the Banking Industry in a Developing Country","authors":"Abul Bashar, Md. Mahbubur Rahman, Md. Nazmus Sakib","doi":"10.1080/10686967.2023.2285044","DOIUrl":"https://doi.org/10.1080/10686967.2023.2285044","url":null,"abstract":"","PeriodicalId":507131,"journal":{"name":"Quality Management Journal","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139806067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-05DOI: 10.1080/10686967.2023.2285044
Abul Bashar, Md. Mahbubur Rahman, Md. Nazmus Sakib
{"title":"The Interplay Between Supplier Management Practices and Customer Satisfaction: An Empirical Investigation of the Banking Industry in a Developing Country","authors":"Abul Bashar, Md. Mahbubur Rahman, Md. Nazmus Sakib","doi":"10.1080/10686967.2023.2285044","DOIUrl":"https://doi.org/10.1080/10686967.2023.2285044","url":null,"abstract":"","PeriodicalId":507131,"journal":{"name":"Quality Management Journal","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139866033","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-31DOI: 10.1080/10686967.2023.2285048
Yann B. Ferrand, L. Fredendall, Kevin Taaffe, Dee San, Jaeyoung Kim, Anjali Joseph, Brandon Lee, Alexis Fiore
{"title":"Separate rooms for patient induction, case set-up and breakdown: Innovative operating room turnover through quality management","authors":"Yann B. Ferrand, L. Fredendall, Kevin Taaffe, Dee San, Jaeyoung Kim, Anjali Joseph, Brandon Lee, Alexis Fiore","doi":"10.1080/10686967.2023.2285048","DOIUrl":"https://doi.org/10.1080/10686967.2023.2285048","url":null,"abstract":"","PeriodicalId":507131,"journal":{"name":"Quality Management Journal","volume":"488 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140474562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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