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MEASURING THE IMPACT OF THE CUSTOMER-BASED BRAND EQUITY (CBBE) DIMENSION ON BRAND LOYALTY: A STUDY ON SELECTED SMARTPHONES IN BANGLADESH 衡量基于客户的品牌资产(CBE)维度对品牌忠诚度的影响:对孟加拉国部分智能手机的研究
Pub Date : 2023-11-29 DOI: 10.53808/kus.2023.20.02.1015-mb
Shahed Ahmed, Md. Mazedul Haque
One of the most vital issues in brand building is Customer-based brand equity. Any brand can measure its brand equity grounded on some proportions like salience, performance, imagination, judgment, feelings, and resonance. This study aims to measure the effect of the customer-based brand equity dimension on brand loyalty and investigate the effects of those dimensions on their purchasing intentions. Both online and offline surveys were conducted through a self-structured questionnaire that was distributed randomly and conveniently among young consumers in Bangladesh, and data were collected from 220 respondents, whereas 200 completed final questionnaires were considered for the final study. All of the needed reliability and validity have been tested. Structured Equation Modeling (SEM) has been applied to examine the proposed hypothesis of the study with the help of SPSS (version 21). The results of this study show that, in the case of a few selected Smartphone categories, the salience, judgment, and feelings dimensions of customer-based brand equity have direct positive influences on enhancing customer loyalty, while performance and imagination have a negative impact. The study's findings will aid Smartphone marketers in developing effective marketing strategies to capitalize on market opportunities. This study was limited in sample size and geographically focused. End
品牌建设中最重要的问题之一是基于客户的品牌资产。任何品牌都可以根据品牌的显著性、性能、想象力、判断力、情感和共鸣等比例来衡量其品牌资产。本研究旨在测量基于顾客的品牌资产维度对品牌忠诚度的影响,并调查这些维度对顾客购买意向的影响。在线和离线调查都是通过一份自我结构化问卷进行的,该问卷在孟加拉国的年轻消费者中随机发放,收集了 220 名受访者的数据,最终研究考虑了 200 份完成的最终问卷。所有必要的可靠性和有效性均已通过测试。在 SPSS(21 版)的帮助下,应用结构方程模型(SEM)检验了本研究提出的假设。研究结果表明,在几个选定的智能手机类别中,基于顾客的品牌资产的突出性、判断力和感受力对提高顾客忠诚度有直接的积极影响,而性能和想象力则有负面影响。研究结果将有助于智能手机营销人员制定有效的营销策略,抓住市场机遇。本研究的样本数量有限,且以地域为重点。结束语
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引用次数: 0
DOES DYSFUNCTIONAL PRESENTEEISM AFFECT ACADEMIC PERFORMANCE? EVIDENCE FROM UNDERGRADUATE STUDENTS IN KHULNA REGION 功能失调性旷课会影响学习成绩吗?来自库尔纳地区本科生的证据
Pub Date : 2023-11-02 DOI: 10.53808/kus.2023.20.02.1000-ss
Pinkey Sikdar, Fauzia Hamid, Sajib Chowdhury
With respect to performance, presenteeism can be functional if the individual can continue to work without leading to any significant lessening of work performance, or dysfunctional if one is unable to continue working at the expected performance level. At academic level, dysfunctional presenteeism refers to the situation when students are physically present in class but are to some extent unable to connect themselves mentally with academic affairs. This study tries to identify the factors responsible for such situation and trace its effect on academic performance among university students. A total of 168 students from Khulna University are taken as samples by applying systematic random sampling procedure. Dysfunctional presenteeism score (DPS) for students are estimated to measure productivity loss and the GPA score has been used to capture students’ academic performance. Different statistical measures and econometric models like ordinary least squares (OLS) and Tobit model have been used as analytical tools to reach the research objective. OLS analysis demonstrates that, social media usage, involvement in organizations, late night sleeping habits and exhaustion score have significant positive impact on DPS score and habit of hygiene practices and lifestyle scores have significant negative impacts on DPS scores. Tobit regression analysis demonstrates that, mother’s education level, residence type, study hours and lifestyle score have significant positive impact on academic performance but time needed to go to university, exhaustion score and DPS have significant negative impacts on academic performance. Therefore, this study suggests improving food quality, reducing class pressure and maintaining regular study routine for developing healthy lifestyle; and, thus, improves academic performance of the students.
就工作表现而言,如果一个人可以继续工作而不会导致工作表现明显下降,那么这种旷课就属于功能性旷课;如果一个人无法继续工作而达到预期的工作表现水平,那么这种旷课就属于功能失调性旷课。在学术层面上,功能失调性旷课指的是学生虽然身体在课堂上,但在某种程度上无法将自己的精神与学术事务联系起来的情况。本研究试图找出造成这种情况的因素,并追踪其对大学生学习成绩的影响。本研究采用系统随机抽样程序,共抽取了 168 名库尔纳大学的学生作为样本。通过估算学生的功能失调性旷课得分(DPS)来衡量生产力损失,并使用 GPA 分数来衡量学生的学业成绩。为实现研究目标,我们使用了不同的统计量和计量经济学模型,如普通最小二乘法(OLS)和托比特模型。OLS 分析表明,社交媒体使用率、组织参与度、晚睡习惯和疲惫感得分对 DPS 分数有显著的正向影响,而卫生习惯和生活方式得分对 DPS 分数有显著的负向影响。Tobit 回归分析表明,母亲的受教育程度、居住地类型、学习时间和生活方式得分对学习成绩有显著的正向影响,但上大学所需时间、疲惫得分和 DPS 对学习成绩有显著的负向影响。因此,本研究建议改善食物质量、减轻课业压力和保持规律的学习习惯,以培养健康的生活方式,从而提高学生的学习成绩。
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引用次数: 0
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Khulna University Studies
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