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Exploring tourists’ preference to visit domestic destination: a locavorism perspective 探索游客对国内旅游目的地的偏好:一个本土主义的视角
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-12 DOI: 10.1080/13683500.2023.2276787
Hoang Linh Nguyen, Thu Phuong Tran, Ha Linh Bui
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引用次数: 0
Tourism diversification paths in ski mid-mountain territories: any transformations? 滑雪中山地区的旅游多元化路径:任何转变?
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-12 DOI: 10.1080/13683500.2023.2276788
Laura Rouch, Emmanuelle George
ABSTRACTIn the context of adapting to global changes, the diversification of the tourist offer seems to be a solution for the mid-mountain areas, which are structured around and dependent on ski tourism. However, it remains unclear how tourism diversification occurs, what forms it can take and what it produces at a territorial scale. In this study, we apply a theory of regional diversification to the case of tourism in order to examine tourism diversification paths. We base our analysis on qualitative data collected on two French study areas: the intercommunities of the massif du Sancy and of the Haut-Chablais. Our results show a pattern in tourism diversification paths, following three steps that can lead to the abandonment of the perimeter of the ski resort. However, among the different types of tourism diversification trajectories, only a saltation form of tourism diversification can lead to the establishment of a larger and more diversified tourism system. Our findings also show that several types of tourism diversification paths can coexist at a territorial scale.KEYWORDS: Diversification trajectorymountain tourismski tourism transformationterritorial approachevolutionary economic geography AcknowledgementsLaura Rouch authored the paper, produced the figures, collected and analyzed the data with the help of Emmanuelle George who designed the research. This article is derived from a more global thesis elaborated by Laura Rouch, Tourism diversification trajectories in mid-mountain territories: stakeholder networks and learning dynamics. We thank Laurent Rieutort for the co-supervision of this thesis.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis work was supported by the Auvergne-Rhône-Alpes region, in its Pack AMI Ambition Recherche.
摘要:在适应全球变化的背景下,旅游产品的多样化似乎是山区中部的解决方案,这些地区围绕并依赖于滑雪旅游。然而,目前尚不清楚旅游多样化是如何发生的,它可以采取什么形式,以及它在领土范围内产生了什么。在本研究中,我们将区域多样化理论应用于旅游案例,以检验旅游多样化路径。我们的分析基于从两个法国研究区域收集的定性数据:桑西地块和上夏布莱地区的社区。我们的研究结果显示了旅游多样化路径的模式,以下三个步骤可以导致放弃滑雪场的周边。然而,在不同类型的旅游多元化轨迹中,只有旅游多元化的跃变形式才能导致更大、更多样化的旅游系统的建立。研究结果还表明,在地域尺度上,多种类型的旅游多样化路径可以共存。关键词:多样化发展轨迹;山地旅游;滑雪旅游转型;地域路径;这篇文章来源于Laura Rouch的一篇更全球化的论文,《山区旅游多样化轨迹:利益相关者网络和学习动态》。我们感谢Laurent Rieutort对本文的共同指导。披露声明作者未报告潜在的利益冲突。这项工作得到了Auvergne-Rhône-Alpes地区在其Pack AMI野心研究项目中的支持。
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引用次数: 0
‘Instant Noodle Crisis’: understanding tourist and public sentiments towards collective tourist environmentally irresponsible behaviour in a tourist destination in China “方便面危机”:了解中国某旅游目的地游客集体环境不负责任行为的游客和公众情绪
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-09 DOI: 10.1080/13683500.2023.2277900
Huihui Wu, Ke Xu, Tao Hu, Biao He, Dengming Xie
ABSTRACTLimited studies have examined tourist and public sentiments towards tourists’ environmentally irresponsible behaviour. This study used Python to mine and analyze online reviews from online travel agency websites and social networking sites to comprehend a specific event of tourists’ environmentally irresponsible behaviour, the Laojun Mountain ‘Instant Noodle Crisis’ in China, which has triggered widespread online discussion. The findings are as follows: (1) Based on the event system theory, it showed that the evolutionary mechanisms of ‘Instant Noodle Crisis’ differ between online travel agency websites and social networking sites. (2) The results from keywords, semantic co-occurrence, and visual semantic association networks revealed that reviews on online travel agency websites focused on travel experiences and sights, with tourists rarely mentioned their own behaviour. In contrast, reviews on social networking sites concentrated on blame-assigning and cause-seeking. (3) Latent Dirichlet Allocations model analysis demonstrated that tourists’ environmentally irresponsible behaviour decreased positive feelings and increased negative emotions among tourists and the public. This study explored the occurrence mechanisms, tourist and public attitudes and emotions, related to collective tourists’ environmentally irresponsible behaviour from a novel perspective. It offer insights for future academic research in the field and tourism destination management strategies.KEYWORDS: Tourist environmentally irresponsible behaviouronline travel agenciessocial networking sitessentiment analysisevent system theory Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis research is supported by the National Planning Office of Philosophy and Social Sciences of China (Grant Number: 19BGL139); the Education Department of Hainan Province (Grant Number: Hnjg2021ZD-4).
摘要有限的研究考察了游客和公众对游客环境不负责任行为的看法。本研究使用Python挖掘和分析在线旅行社网站和社交网站的在线评论,以了解游客环境不负责任行为的具体事件,即中国老君山“方便面危机”,该事件引发了广泛的网络讨论。研究发现:(1)基于事件系统理论,在线旅行社网站与社交网站“方便面危机”的演化机制存在差异。(2)关键词、语义共现和视觉语义关联网络的结果显示,在线旅行社网站的评论主要集中在旅游体验和景点上,游客很少提及自己的行为。相反,社交网站上的评论则集中在指责和寻找原因上。(3)潜狄利克雷分配模型分析表明,旅游者的环境不负责任行为降低了旅游者和公众的积极情绪,增加了消极情绪。本研究从一个全新的视角探讨了与游客集体环境不负责任行为相关的发生机制、游客和公众的态度和情绪。它为未来该领域的学术研究和旅游目的地管理策略提供了见解。关键词:旅游者环境不负责任行为在线旅行社社交网站本质分析事件系统理论披露声明作者未报告潜在利益冲突本研究由国家哲学社会科学规划办公室资助(批准号:19BGL139);海南省教育厅(批准号:Hnjg2021ZD-4)。
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引用次数: 0
Fantasy curiosity: a new theoretical perspective to understand anime pilgrimage 奇幻好奇:理解动漫朝圣的新理论视角
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-09 DOI: 10.1080/13683500.2023.2277907
Chunxiao Li, Mingjun Ji, Scott McCabe, Jian-Wu Bi
ABSTRACTCuriosity stands as a significant driving force in comprehending tourist behaviour. Nonetheless, within the realm of anime pilgrims, the objects of interest, the underlying mechanisms and the resulting behaviours stemming from their curiosity deviate notably from those exhibited by typical tourists. Through the utilization of in-depth case studies of anime pilgrims, this research unveils an innovative impetus for tourism known as ‘fantasy curiosity’ with four distinct attributes, differentiating it from prevailing conceptualizations of general curiosity. Moreover, by utilizing a Latent Dirichlet Allocation model, we pinpoint distinct characteristics of anime-related behaviours across different phases of anime tours. These findings serve to propel the progression of research within the realms of tourism motivations, while concurrently broadening the horizons of curiosity theory.KEYWORDS: Anime pilgrimagecuriosityinterpersonal relationshipfantasydata mining Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis work was supported by National Natural Science Foundation of China [grant numbers 72074126 and 72101124]; One Hundred Talents Program of Nankai University [grant numbers 63233170 and 63233169].
摘要好奇心是理解游客行为的重要驱动力。然而,在动漫朝圣者的领域内,他们的兴趣对象、潜在机制和由此产生的好奇心行为与典型游客的表现明显不同。通过对动漫朝圣者的深入案例研究,本研究揭示了一种被称为“幻想好奇心”的旅游创新动力,它具有四个不同的属性,将其与流行的一般好奇心概念区分开来。此外,通过利用潜在狄利克雷分配模型,我们确定了动漫旅游不同阶段的动漫相关行为的鲜明特征。这些发现有助于推动旅游动机领域的研究进展,同时拓宽了好奇心理论的视野。关键词:动漫朝圣好奇心人际关系幻想数据挖掘披露声明作者未发现潜在利益冲突基金资助:国家自然科学基金项目[批准号:72074126和72101124];南开大学百人计划项目[批准号:63233170、63233169]。
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引用次数: 0
The dynamics of perceived justice and its outcomes in the online tourism sector: inter-relationships and temporal and carryover effects 在线旅游领域感知正义的动态及其结果:相互关系、时间和延续效应
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-09 DOI: 10.1080/13683500.2023.2280145
Kowoon Kim, Hong-Youl Ha
The consequences of perceived justice are dynamic. The way in which perceived justice is evolutionarily dynamic in customers’ emotional states and loyalty intentions remains unclear, particularly in studies distinguishing between initial and final recovery phases. Using two time-lag intervals targeting the same respondents, our findings show that perceived justice–recovery satisfaction increases over time; however, the other two direct linkages, perceived justice–customer forgiveness and perceived justice–loyalty intentions, remain unchanged. Interestingly, the recovery satisfaction–loyalty intention linkage is stable, whereas the customer forgiveness–loyalty intention linkage decreases incrementally. Additionally, only the carryover effect of perceived justice is significant, but the other three carryover effects do not exist. Our results suggest that from the initial to the final recovery stage, managers must redesign their overall recovery strategy based on customer responses and behaviors.
感知正义的后果是动态的。在顾客的情绪状态和忠诚意图中,感知到的公平是如何演变为动态的,这一点尚不清楚,特别是在区分最初和最终恢复阶段的研究中。使用两个针对相同受访者的滞后时间间隔,我们的研究结果表明,感知正义-恢复满意度随着时间的推移而增加;然而,感知公正-顾客宽恕和感知公正-忠诚意图这两个直接联系保持不变。令人感兴趣的是,恢复满意-忠诚意向的联结是稳定的,而顾客原谅-忠诚意向的联结是递增的。此外,只有感知公正的结转效应显著,其他三个结转效应均不存在。我们的研究结果表明,从最初到最后的恢复阶段,管理者必须根据客户的反应和行为重新设计他们的整体恢复策略。
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引用次数: 0
The life cycle and competitive position of tourism destinations: a global empirical approach 旅游目的地的生命周期与竞争地位:一种全球实证方法
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-09 DOI: 10.1080/13683500.2023.2280161
Jesús Navarro-Navarro, Francisco Juárez-Tárraga, Ana B. Ramón-Rodríguez, José F. Perles-Ribes
ABSTRACTThe competitiveness of tourism destinations depends on their degree of development or maturity. This article uses cluster analysis methods to establish the position in the life cycle of destinations in a pool of 154 countries. The article also explores their evolution between 2007 and 2017 doing a static comparative exercise. The position in the life cycle is determined by using confidence intervals for the means of the main variables. Following a recent and innovative methodology, thresholds are proposed that could potentially allow for a change of phase in the life cycle. Moreover, the article examines the main determinants of the competitiveness of the different destination groups as a function of their life-cycle position.KEYWORDS: LifecycleTALCtourism destinationshierarchical cluster analysiscompetitiveness AcknowledgmentThe authors would like to thank the Segittur project for their collaboration in the elaboration of this research.Disclosure statementNo potential conflict of interest was reported by the author(s).
摘要旅游目的地的竞争力取决于其发展程度或成熟程度。本文使用聚类分析方法来确定目的地在154个国家的生命周期中的位置。本文还通过静态比较研究,探讨了它们在2007年至2017年间的演变。在生命周期中的位置是通过使用主要变量均值的置信区间来确定的。根据最近的创新方法,提出了可能允许生命周期中阶段变化的阈值。此外,本文考察了不同目的地群体竞争力的主要决定因素,作为其生命周期位置的函数。关键词:生命周期talc旅游目的地层次聚类分析竞争力作者感谢Segittur项目在这项研究中的合作。披露声明作者未报告潜在的利益冲突。
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引用次数: 0
The future of restaurant labour: evidence from the U.S. restaurants 餐饮业劳动力的未来:来自美国餐饮业的证据
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-07 DOI: 10.1080/13683500.2023.2280150
Faruk Seyitoğlu, Ozan Atsız, Ayşegül Acar
ABSTRACTThis study contributes to the literature by delving into the perspectives of restaurant employees and managers in the USA about the future of restaurant labour. Through a qualitative research approach, we conducted 25 semi-structured interviews with employees and managers. The findings reveal the challenges of restaurant labour, including high turnover rates due to long hours and working during holidays and weekends, lack of work-life balance, and high levels of stress and pressure on employees. The impacts of the COVID-19 pandemic on the future of restaurant labour are extracted as restaurant operations-related, management-related, employee-related, and patron-related impacts. Finally, this research highlights the requirements for the future of restaurant labour, which are requirements to enhance the quality of working conditions and decrease the turnover rate and requirements to sustain in the restaurant industry as an employee.KEYWORDS: Restaurant labourhospitality industryAmerican restaurantsfuture of labourworking conditions Disclosure statementNo potential conflict of interest was reported by the author(s).
摘要本研究通过深入研究美国餐厅员工和管理者对餐厅劳动力未来的看法,为文献做出贡献。通过定性研究方法,我们对员工和管理人员进行了25次半结构化访谈。调查结果揭示了餐馆劳动力面临的挑战,包括由于长时间工作和在假期和周末工作而导致的高流动率,缺乏工作与生活的平衡,以及员工的压力和压力很大。COVID-19大流行对餐厅劳动力未来的影响被提取为与餐厅运营相关、与管理相关、与员工相关和与赞助人相关的影响。最后,本研究强调了对未来餐饮劳动力的要求,即提高工作条件质量和降低离职率的要求,以及作为一名员工在餐饮行业中维持的要求。关键词:餐馆劳工酒店业美国餐馆劳工工作条件的未来披露声明作者未报告潜在的利益冲突。
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引用次数: 0
Can ecotourism development promote residents’ environmental concern: a quasi-natural experiment from China 生态旅游开发能否促进居民的环境关注:来自中国的准自然实验
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-07 DOI: 10.1080/13683500.2023.2271632
Yun Tong, Li Pang
ABSTRACTDestination residents’ environmental concern (REC) is a pivotal force in promoting sustainable destination development. However, empirical evidence on how ecotourism development affects REC is scarce within the framework of tourism economics. Based on a quasi-natural experiment of China’s National Ecotourism Demonstration Area (CNEDA) designation, we fill this gap using multi-source data of 282 Chinese prefecture-level cities from 2011 to 2019. The evidence indicates that CNEDA designation significantly promotes destination REC and passes the robustness tests, but this effect is short-term. The positive impact is amplified in tourism-dependent cities. The impact of ecotourism development on REC is structurally different, favouring promote residents’ ecological values and environmental cognitions over environmental behavioural intention. Relevant policy implications are also provided.KEYWORDS: China’s National Ecotourism Demonstration Areaecotourismenvironment concernquasi-natural experimentresident Disclosure statementNo potential conflict of interest was reported by the author(s).Data availability statementThe datasets are available from the corresponding author on reasonable request.Additional informationFundingThis work was supported by the National Social Science Foundation of China [grant number 21BJY194].
摘要目的地居民环境关注是促进目的地可持续发展的关键力量。然而,在旅游经济学的框架内,关于生态旅游开发如何影响区域经济发展的实证证据很少。基于中国国家生态旅游示范区(CNEDA)划定的准自然实验,我们利用2011 - 2019年中国282个地级市的多源数据填补了这一空白。研究结果表明,CNEDA显著提高了目的地REC,并通过了稳健性检验,但这种影响是短期的。在依赖旅游业的城市,这种积极影响被放大。生态旅游开发对REC的影响存在结构性差异,有利于提升居民的生态价值和环境认知,而不是环境行为意愿。并提供了有关的政策影响。关键词:中国国家生态旅游示范区生态旅游环境关注准自然实验居民披露声明作者未报告潜在利益冲突。数据可用性声明数据集可根据合理要求从通讯作者处获得。本研究得到国家社会科学基金资助[批准号:21BJY194]。
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引用次数: 0
Determinants of religious tourists’ social media usage behaviour 宗教游客社交媒体使用行为的决定因素
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-06 DOI: 10.1080/13683500.2023.2278747
Meltem Caber, Netanel Drori, Tahir Albayrak, Biagio Simonetti
ABSTRACTThe phenomenon of religion, as a crucial element of human behaviour, is one of the main motives for travelling. Although religious tourism movements are increasing, the behaviour patterns of religious tourists on various communication platforms such as social media have been mostly neglected. The objective of this study is to examine the antecedents of religious tourists’ intention to share tourism experiences on social media, based on the Technology Acceptance Model. The data were collected from 325 international tourists visiting Vatican City. Findings indicated that user experience level with social media influences perceived usefulness and perceived ease of use, which are significant determinants of intention to share tourism experiences on social media. Results also highlighted the negative moderating role of religiosity level on the relationship between these variables. Hereby, the study contributed to the literature by showing that religious tourists represent a heterogeneous market segment having different religiosity levels and social media usage patterns.KEYWORDS: Religious tourismsocial mediatechnology acceptance modelreligiosity leveluser experience levelVatican City Disclosure statementNo potential conflict of interest was reported by the author(s).
摘要宗教现象作为人类行为的重要组成部分,是旅游的主要动因之一。虽然宗教旅游运动不断增加,但宗教游客在社交媒体等各种传播平台上的行为模式大多被忽视。本研究的目的是基于技术接受模型,探讨宗教游客在社交媒体上分享旅游体验的意愿的前因。这些数据是从325名访问梵蒂冈城的国际游客中收集的。研究结果表明,用户使用社交媒体的体验水平影响感知有用性和感知易用性,这是在社交媒体上分享旅游体验意愿的重要决定因素。结果还突出了宗教信仰水平对这些变量之间关系的负向调节作用。因此,本研究通过表明宗教游客是一个具有不同宗教程度和社交媒体使用模式的异质细分市场,对文献做出了贡献。关键词:宗教旅游;社交媒体;技术接受模型;宗教程度;
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引用次数: 0
Open innovation in tourism micro-firms: evidence from the Italian Alps 旅游微型企业的开放式创新:来自意大利阿尔卑斯山的证据
3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-11-06 DOI: 10.1080/13683500.2023.2277908
Valentina Biconne, Alessandra Colombelli, Cristina Marullo
ABSTRACTThis study examines the relationship between openness to external collaborations and innovation outcomes in tourism micro-firms, considering the variety of partners, the geographical outreach of the relationships, and the number of implemented innovation types. A quantitative analysis of tourism micro-firms located in the Italian Alps is complemented with rich qualitative evidence gathered through follow-up interviews. Our findings show that higher openness to external collaborations leads to a higher probability of introducing an innovation and to higher innovation performances. However, above a certain threshold, the returns from open innovation decrease as a firm’s openness increases. This assumption does not hold when considering openness to national and international partners, which is positively and significantly related to innovation performance. The results suggest that the purposive management of external collaborations is a central issue for tourism entrepreneurs and highlight the positive role that intermediaries can play in facilitating such dynamics.KEYWORDS: Tourism micro-firmsopen innovationopennesstourism innovationrural tourism AcknowledgmentsValentina Biconne thanks CNA Torino (the Italian Confederation of Craft Trades and Small- and Medium-Sized Enterprises) and Regione Piemonte (Piedmont Regional Government) for funding the Ph.D. programme in apprenticeship (Apprendistato di Alta Formazione e di Ricerca 2016-2018 di cui alla Determinazione n. 537 del 03/08/2016 e successivo aggiornamento approvato con D.D. n. 1486 del 17/12/2018). The authors also thank Interreg Alcotra Italy-France European cross-border programme 2014–2020 for funding the survey activity.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1 Micro-firms are defined as enterprises with fewer than ten employees and an annual turnover of two million euros at most (European Commission, Citation2015).Additional informationFundingThis work was supported by Interreg Alcotra Italy-France European cross-border program 2014–2020: [Grant Number 5031].
摘要本研究考察了旅游微型企业对外合作的开放性与创新成果之间的关系,考虑了合作伙伴的多样性、合作关系的地理外延以及实施创新类型的数量。对位于意大利阿尔卑斯山的旅游微型公司进行定量分析,并通过后续访谈收集了丰富的定性证据。我们的研究结果表明,对外部合作的开放程度越高,引入创新的可能性越大,创新绩效也越高。然而,在一定阈值以上,开放式创新的收益随着企业开放度的增加而降低。当考虑到对国内和国际合作伙伴的开放程度时,这一假设就不成立了,因为开放程度与创新绩效呈正相关。研究结果表明,有目的的外部合作管理是旅游企业家的一个核心问题,并强调了中介机构在促进这种动态方面可以发挥的积极作用。致谢valentina Biconne感谢CNA Torino(意大利工艺贸易和中小企业联合会)和Piemonte地区(皮埃蒙特地区政府)为学徒博士项目提供资金(2016年3月8日第537号di cui alla Determinazione, 2016年12月17日第1486号)。作者还感谢Interreg Alcotra意大利-法国欧洲跨境项目2014-2020为调查活动提供资金。披露声明作者未报告潜在的利益冲突。注1微型企业被定义为员工少于10人,年营业额不超过200万欧元的企业(European Commission, Citation2015)。本研究由Interreg Alcotra意大利-法国欧洲跨境项目2014-2020支持:[批准号5031]。
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