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Journal of Integrated Care最新文献

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Editorial: Integrated care’s missing piece: the US experience 社论:综合医疗的缺失:美国的经验
IF 0.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2024-08-08 DOI: 10.1108/jica-07-2024-098
Axel Kaehne
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引用次数: 0
Concept analysis of patient journey disruptions: the obstacle of integrated care 病人旅程中断的概念分析:综合护理的障碍
IF 0.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2024-07-25 DOI: 10.1108/jica-08-2023-0060
Märt Vesinurm, Inka Sylgren, Annika Bengts, P. Torkki, P. Lillrank
PurposeThis article aims to clarify the concepts used to understand, analyze and improve a patient’s progress through a health service system. A patient pathway describes plans and intentions. Within it, we distinguish between the clinical pathway of decisions and interventions and the care pathway of supportive activities. As a patient pathway is implemented, it turns into a patient journey of what is done, what happens to a patient’s medical condition and what is experienced and felt. We introduce “patient journey disruption” (PJD) as a concept describing the events that need to be prevented from happening to accomplish integrated, coordinated and seamless care.Design/methodology/approachThe method used in this paper is concept analysis. First, an expert steering group worked to refine the concept of PJDs; second, an analysis of similar concepts from related fields was done to root the concept into existing theories, and third, semi-structured interviews with professionals and patients were done to test the concept of PJDs in the home care context.FindingsPJDs are agency-based harmful events in the execution of the care pathway that deviate the patient journey from what can be reasonably expected. PJDs are management failures, which is why they should be studied by healthcare operations management (HOM) and service science scholars with the intention to find ways to prevent them from happening.Research limitations/implicationsThis study has limitations, including presenting conceptual ideas and preliminary results that are only indicative.Practical implicationsWe believe that the introduction of the concept of PJDs into the literature provides a new, systematic way of approaching the different shortcomings in our healthcare production systems. Moreover, by systematically identifying different PJDs, interventions can be designed and targeted more appropriately.Originality/valueManagerial challenges regarding healthcare processes have been studied but have not been well defined. The concept of PJDs is an original, well-thought-out definition.
本文旨在阐明用于理解、分析和改善病人在医疗服务系统中的进展情况的概念。患者路径描述了计划和意图。在患者路径中,我们将决策和干预措施的临床路径与支持性活动的护理路径区分开来。随着患者路径的实施,它就变成了患者的旅程,包括所做的事情、患者的医疗状况以及患者的经历和感受。我们提出了 "患者旅程中断"(PJD)这一概念,描述了为实现综合、协调和无缝护理而需要防止发生的事件。首先,专家指导小组对 PJD 的概念进行了完善;其次,对相关领域的类似概念进行了分析,以便将这一概念植根于现有理论中;第三,对专业人员和患者进行了半结构化访谈,以检验家庭护理中的 PJD 概念。PJDs 是一种管理失误,因此医疗运营管理 (HOM) 和服务科学学者应该对其进行研究,以找到防止其发生的方法。此外,通过系统地识别不同的 PJDs,可以更恰当地设计和有针对性地采取干预措施。原创性/价值有关医疗保健流程的管理挑战已被研究过,但尚未得到很好的定义。PJD的概念是一个原创的、经过深思熟虑的定义。
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引用次数: 0
Community-engaged co-design of a quality improvement capacity building program within an integrated health system in Ontario, Canada 在加拿大安大略省的综合医疗系统内,由社区参与共同设计质量改进能力建设计划
IF 0.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2024-07-12 DOI: 10.1108/jica-05-2023-0028
Leahora Rotteau, Mercedes Magaz, Brian M. Wong, Sara Shearkhani, Mohammad Shabani, Rishma Pradhan, Bourne Auguste, Laurie Bourne, Jeff Powis, K. Smith
PurposeAn integrated care system identified quality improvement (QI) capacity as a gap in advancing their integrated quality care priorities and improvement efforts. Here we describe the design and implementation of a QI capacity building program that aimed to (1) build QI capacity amongst diverse integrated care system members and (2) apply QI principles to advance integrated quality care priorities.Design/methodology/approachThe integrated care system leaders, including community members, partnered with the University of Toronto Centre for Quality Improvement and Patient Safety to co-design and deliver the QI capacity building program focused on improving cancer screening rates. An existing acute care capacity building program was adapted. Content included QI tools, data to identify and monitor QI priorities, equity considerations, and empowering participants as change agents.FindingsParticipants were satisfied with the content and delivery of the program. Some described using QI tools and strategies in practice following the workshop. Challenges to using the tools included the current pressures facing primary care and the health system, resources, and data availability.Practical implicationsThis QI capacity building program was challenging but feasible. Clarifying the target audience, being attentive to co-design, acknowledging post-pandemic system challenges and proactively addressing variable knowledge and barriers to QI work in practice will inform future iterations of this program.Originality/valueWhile many examples of QI education programs exist, the majority target a single healthcare sector. We describe a novel QI capacity building model that bridges healthcare sectors and includes patient partners and community members as teachers and participants.
目的 一家综合医疗系统认为,质量改进(QI)能力是推进其综合优质医疗优先事项和改进工作的一个缺口。设计/方法/途径包括社区成员在内的综合医疗系统领导者与多伦多大学质量改进和患者安全中心合作,共同设计并实施了以提高癌症筛查率为重点的质量改进能力建设项目。对现有的急症护理能力建设计划进行了调整。内容包括质量改进工具、确定和监控质量改进优先事项的数据、公平考虑因素以及增强参与者作为变革推动者的能力。一些学员介绍说,研讨会结束后,他们在实践中使用了 QI 工具和策略。使用这些工具所面临的挑战包括初级医疗和医疗系统当前面临的压力、资源和数据可用性。明确目标受众、关注共同设计、认识到大流行后的系统挑战以及积极主动地解决实践中存在的知识差异和QI工作障碍,这些都将为该计划未来的迭代提供参考。 原创性/价值虽然有很多QI教育计划的例子,但大多数都是针对单一的医疗保健部门。我们介绍了一种新颖的 QI 能力建设模式,它在医疗保健部门之间架起了桥梁,并将患者合作伙伴和社区成员作为教师和参与者。
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引用次数: 0
Commissioning for integration: exploring the dynamics of the “subsidy tables” approach in Dutch social care delivery 整合委托:探索荷兰社会医疗服务中 "补贴表 "方法的动态变化
IF 0.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2024-07-11 DOI: 10.1108/jica-12-2023-0094
Floor Kist, Hans de Bruijn, Catholijn Jonker
PurposeThe objective of this paper is to develop a redesigned commissioning process for social care services that fosters integrated care, encourages collaboration and balances professional expertise with client engagement.Design/methodology/approachThis study employs a two-pronged approach: a case study of a municipality’s use of subsidy tables and a literature scoping review on integrated care research.FindingsThe paper introduces a new framework for the study of the new “subsidy tables.” A well-defined and extensive consultation process involving both social care providers (suppliers), the Service Triad, and client representation adds to the existing research on supplier consultation, and on how to define the outcomes for clients via client engagement.Research limitations/implicationsWhile aspects are clearly relevant to the Netherlands, the design of the commissioning process of social care has international relevance as well: finding definitions, formulating outcomes and incentives, designing a more collaborative instead of competitive process, stakeholder engagement and consultation.Practical implicationsSeveral Dutch municipalities started using the “subsidy tables” method for commissioning integrated social care. This paper offers clear improvements that benefit the commissioners, the social care providers and their clients.Social implicationsImproving the commissioning process of integrated social care will lead to better fitting care for people who need social care.Originality/valueThis paper is one of the first to do a thorough analysis of the “subsidy tables” method for commissioning integrated social care.
目的本文旨在为社会护理服务制定一个重新设计的委托流程,以促进综合护理、鼓励合作,并在专业知识与客户参与之间取得平衡。一个定义明确、涉及社会护理提供者(供应商)、服务三方和客户代表的广泛磋商过程,为现有的供应商磋商研究以及如何通过客户参与来确定客户成果的研究增添了新的内容。研究的局限性/意义虽然某些方面显然与荷兰相关,但社会护理委托流程的设计也具有国际意义:寻找定义、制定成果和激励措施、设计一个更具协作性而非竞争性的流程、利益相关者的参与和咨询。本文提出了明确的改进措施,使委托方、社会护理提供方及其客户都能从中受益。社会意义改进综合社会护理的委托流程将使需要社会护理的人得到更好的护理。
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引用次数: 0
Reimagining chronic pain management: the case for integrated care in India 重新认识慢性疼痛管理:印度的综合护理案例
IF 0.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2024-07-09 DOI: 10.1108/jica-03-2024-0015
Mahalakshmi Satyanarayana, Shubha Ranganathan
PurposeThe viewpoint essay focusses on the significance of integrated care (IC) for chronic pain in India, in an attempt to reflect on how pain management and care can be made more accessible and available to patients.Design/methodology/approachThis reflective essay invites looking at chronic pain beyond biomedical perspectives. Insights from the medical humanities and the social sciences are used to emphasise chronic pain as a psychosocial and socio-political phenomenon and not just a biomedical category.FindingsThe essay argues that there are several challenges and barriers to the recognition and validation of chronic pain as a speciality.Originality/valueIC has not received sufficient attention in the Indian context, where medical curricula and training do not sufficiently include an understanding of the multi-faceted aspects surrounding chronic pain. By highlighting the role of humanistic approaches to effectively bridge the gap, this viewpoint essay illustrates the significance of drawing on an integrated or holistic healthcare framework.
目的这篇观点性文章重点关注印度慢性疼痛综合护理(IC)的意义,试图反思如何使疼痛管理和护理更容易为患者所接受和使用。研究结果本文认为,慢性疼痛作为一门专科,在得到承认和认可方面面临着一些挑战和障碍。原创性/价值在印度,慢性疼痛尚未得到足够的重视,医学课程和培训中没有充分纳入对慢性疼痛多方面问题的理解。通过强调人文方法在有效弥合这一差距方面的作用,这篇观点性文章说明了借鉴综合或整体医疗保健框架的重要性。
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引用次数: 0
Integrated healthcare system in India: a conceptual framework 印度的综合医疗保健系统:概念框架
IF 0.8 Q2 Social Sciences Pub Date : 2024-06-17 DOI: 10.1108/jica-01-2024-0002
Sonica Rautela, Nehajoan Panackal, Adya Sharma
PurposeIndia has been on the pathway of improvement concerning healthcare and health outcomes of its population. However, India must overcome its unique challenges and cover a long journey ahead. This mandates a need for a high-quality, contemporary and community-based health system that promises consistent and quality healthcare, is trusted and valued by all its citizens, considers the changing population needs and should be affordable and accessible.Design/methodology/approachThe study examines various dimensions and elements associated with the integrated healthcare system in India and uses input, process and output structural measures.FindingsThe present paper proposes an integrated, comprehensive healthcare system in India that endorses participation from diverse stakeholders such as the government, organizations, the community and individuals who can contribute uniquely. It also focuses on defined and measurable output that can make health a topic of social movement or “Jan Andolan” and create a sustainable and integrated care system.Originality/valueThe study is unique as it focuses on the role of stakeholders in health care. The research emphasized the involvement of the government, community, people and organizations in developing an integrated healthcare ecosystem that includes modern technology, skilled employees, enough finance, governance, efficient delivery platforms and top-tier infrastructure. The model’s output is focused on healthcare that is inexpensive, accessible, available, accountable and user-centered. This would gradually improve everyone’s health and well-being.
目的印度一直在改善其人口的医疗保健和健康成果。然而,印度必须克服其独特的挑战,并走过漫长的征程。本研究探讨了与印度综合医疗保健系统相关的各个层面和要素,并采用了输入、过程和输出结构性措施。研究结果本文提出了印度综合全面的医疗保健系统,该系统支持不同利益相关者的参与,如政府、组织、社区和个人,他们可以做出独特的贡献。本文还重点关注可定义、可衡量的产出,使医疗卫生成为社会运动或 "Jan Andolan "的主题,并创建一个可持续的综合医疗系统。研究强调了政府、社区、人民和组织在发展综合医疗生态系统中的参与,其中包括现代技术、熟练员工、充足的资金、治理、高效的交付平台和顶级基础设施。该模式的产出侧重于廉价、方便、可用、负责和以用户为中心的医疗保健。这将逐步改善每个人的健康和福祉。
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引用次数: 0
Implementing digitally enabled integrated healthcare 实施数字化综合医疗保健
IF 0.8 Q2 Social Sciences Pub Date : 2024-06-04 DOI: 10.1108/jica-11-2023-0077
Rachelle Kaye, Theodoros N. Arvanitis, S. N. Lim Choi Keung, Dipak Kalra, Dolores Verdoy Berastegi
PurposeThe European funded project ADLIFE focuses on the application of digitally enabled integrated care for people with advanced chronic diseases. The implementation of the ADLIFE intervention required a robust practical tool that would be common to all pilot sites while allowing flexibility for local variations as well as the ability to adapt to unanticipated changes and problems.Design/methodology/approachThe ADLIFE project combined the concepts of implementation research and formative evaluation with the standardized operating procedures (SOP) methodology. The ADLIFE project significantly modified the SOP approach and used it as a means to not only to define and organize the tasks that needed to be performed in preparing and implementing the ADLIFE intervention but also to create a deeper understanding of the unique challenges faced in each site, as well as a method for achieving a consensus.FindingsThe ADLIFE SOPs were developed by a dedicated working group, and they encompassed the preparatory phase leading up to implementation of the intervention. The SOP was also the basis for monitoring the implementation, and this created a structure for the dynamic ongoing tactical and even strategic changes necessitated by local diversity as well as many unanticipated changes.Originality/valueThe SOP methodology was useful in supporting the development of the ADLIFE SOP, which was a consensus-based approach to guide for managing the implementation process, both at project and local levels. It has supported continuous improvement and learning throughout the project. Both the process and the SOP produced by the process can be readily adapted and used in other similar projects.
目的欧洲资助的 "ADLIFE "项目重点关注晚期慢性病患者的数字化综合护理应用。ADLIFE 项目将实施研究和形成性评估的概念与标准化操作程序 (SOP) 方法相结合。ADLIFE项目对SOP方法进行了重大修改,并将其作为一种手段,不仅用于定义和组织在准备和实施ADLIFE干预措施过程中需要执行的任务,还用于更深入地了解每个地点所面临的独特挑战,以及达成共识的方法。该标准作业程序也是监测实施情况的基础,它为因当地多样性以及许多意料之外的变化而必须不断进行的动态战术甚至战略变化创建了一个结构。它支持了整个项目的持续改进和学习。该过程和由该过程产生的《标准作业程序》可随时调整并用于其他类似项目。
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引用次数: 0
CIV-MIL integration in the transformation of the EU healthcare network: a dual-gain strategy 欧盟医疗保健网络转型中的军民融合:双赢战略
IF 0.8 Q2 Social Sciences Pub Date : 2024-05-10 DOI: 10.1108/jica-08-2023-0065
Jacopo Frassini
PurposeThis article aims to address the need for a more structured partnership between civilian and military healthcare, particularly in the context of cross-border threats in the EU. While both systems are driven by the same goal of providing high-quality healthcare services and achieving optimal patient outcomes, they operate under different national approaches and resources.Design/methodology/approachTwo recent crises are presented as examples that highlight the necessity of cooperation between civilian and military medical systems. The Covid-19 Pandemic and the Ukrainian Conflict are described based on the experience gathered by the author as a member of the NATO Centre of Excellence for Military Medicine and form the base to shape a broader perspective on the future of civil-military interaction in healthcare at the European Union level.FindingsThe ability to deliver coordinated responses during crises depend on the level of interoperability, preparation and mutual understanding. To improve synergies, a structured partnership should be established, prioritizing common standards of care and shared best practices. Integrating military and civilian healthcare pathways can be especially beneficial in situations where patients are moved from the point of injury or sickness across different military and civilian structures to receive the most appropriate treatment and rehabilitation for their conditions.Originality/valueThe relationship between military and civilian healthcare systems is often discussed at multinational level, but a clear focus is lacking concerning their shared mission, distinct functions and potential for cross-border collaboration.
目的 本文旨在探讨民事和军事医疗保健之间建立更有序的伙伴关系的必要性,尤其是在欧盟面临跨境威胁的情况下。虽然这两个系统的目标相同,都是提供高质量的医疗保健服务和实现最佳的患者治疗效果,但它们在不同的国家方法和资源下运作。设计/方法/途径本文以最近发生的两起危机为例,强调了民用和军用医疗系统合作的必要性。根据作者作为北约军事医学卓越中心成员所积累的经验,对 Covid-19 大流行病和乌克兰冲突进行了描述,并以此为基础,对未来欧盟医疗保健领域的军民互动提出了更广泛的看法。研究结果在危机期间提供协调响应的能力取决于互操作性、准备和相互理解的程度。为加强协同作用,应建立结构化的伙伴关系,优先考虑共同的医疗标准和共享的最佳实践。当病人从受伤或生病的地点转移到不同的军事和民事机构,以接受最适合其病情的治疗和康复时,整合军事和民事医疗保健途径尤其有益。
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引用次数: 0
Pop-up micro clinics for pre-exposure prophylaxis of immunocompromised patients 为免疫力低下患者提供接触前预防的微型流行诊所
IF 0.8 Q2 Social Sciences Pub Date : 2024-04-18 DOI: 10.1108/jica-01-2024-0003
Ryan J. Chan, S. Isaacksz, Brian Low, Cecile Raymond, Lori Seeton, Christopher T. Chan
PurposeHealth care systems aspire to adopt integration strategies shifting the focus from acute care to a broader focus on community-based health and social services. Real-world examples demonstrating effective delivery of integrated care are essential.Design/methodology/approachIn this article, we introduce UHN Connected Care Hub, an innovative model of care comprising an interdisciplinary team designing sustainable, shareable practices across the continuum of care alongside community and health organization partnerships.FindingsWe describe UHN Connected Care Hub’s ability to identify patients from high-risk population and collaborate to delivery timely care, in detailing the real world experience of this model of care in the organization of a centralized system of micro-clinics to administer a therapeutic for pre-exposure prophylaxis against COVID-19 (Tixagevimab/cilgavimab [Evusheld]) in a population of immunocompromised patients.Practical implicationsHaving a centralized system of micro-clinics for care delivery presents opportunities for increased adaptability, patient accessibility, enhanced community partnerships and integratedness. Expansion in the scope of services could also create new opportunities in preventative therapies for optimizing the cost effectiveness and quality of health care provided at the population level.Originality/valueThere is limited evidence on how to efficiently deliver integrated care, particularly to vulnerable and co-morbid patients. We discuss how dynamic organizations with proper infrastructure and a network of healthcare partnerships may allow a more fluid response to rapidly changing policies and procedures and facilitate preparedness for future health care crises or pandemics.
目的医疗保健系统希望采取整合战略,将重点从急症护理转移到更广泛的社区医疗和社会服务上。本文介绍了 UHN Connected Care Hub,这是一种创新型医疗模式,由跨学科团队组成,在社区和医疗机构的合作下,设计可持续、可共享的持续医疗实践。研究结果我们描述了 UHN Connected Care Hub 识别高危人群并合作提供及时护理的能力,详细介绍了这种护理模式在组织微型诊所集中系统,对免疫力低下的患者群体进行 COVID-19(Tixagevimab/cilgavimab [Evusheld])暴露前预防治疗方面的实际经验。实际意义建立一个集中的微型诊所系统来提供医疗服务,为提高适应性、方便病人就医、加强社区合作和整合提供了机会。扩大服务范围还能为预防性治疗创造新的机会,从而优化在人口层面提供医疗服务的成本效益和质量。我们讨论了具有适当基础设施和医疗合作网络的动态组织如何能够更灵活地应对快速变化的政策和程序,并促进为未来的医疗危机或流行病做好准备。
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引用次数: 0
Continuity of care. Patient support from hospital-to-territory care plan: protected hospital discharges 护理的连续性。从医院到地区护理计划的患者支持:保护性出院
IF 0.8 Q2 Social Sciences Pub Date : 2024-04-17 DOI: 10.1108/jica-07-2023-0054
Cinzia Storace, Serafina Esposito, Anna Maria Iannicelli, Carmela Bravaccio
PurposeTo facilitate the reception and care of discharged patients, streamlining processes at the University Hospital and promoting a seamless transition to continuity of care services post-discharge.Design/methodology/approachHospitalised patients undergo the Blaylock risk assessment screening score (BRASS), a screening tool identifying those at risk of complex discharge.FindingsPre-pandemic, patients with a medium-to-high risk of complex discharge were predominantly discharged to their residence or long-term care facilities. During the pandemic, coinciding with an overall reduction in hospitalisation rates, there was a decrease in patients being discharged to their residence.Originality/valueThe analysis of discharges, with the classification of patients into risk groups, revealed a coherence between the BRASS score and the characteristics of the studied sample. This tool aids physicians in decision-making by identifying the need for a planned discharge in a systematic and organised manner, preventing the loss of crucial information.
目的促进出院病人的接待和护理,简化大学医院的流程,促进出院后向连续性护理服务的无缝过渡。研究结果大流行前,具有中度至高度复杂出院风险的病人主要被送往住所或长期护理机构。在大流行期间,随着住院率的整体下降,出院到住处的病人也有所减少。原创性/价值通过对出院病人进行分析并将其分为风险组,发现 BRASS 评分与研究样本的特征之间存在一致性。该工具以系统化和有组织的方式确定计划出院的必要性,从而帮助医生做出决策,防止丢失关键信息。
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引用次数: 0
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Journal of Integrated Care
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