Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.10055145
J. Wijayanayake, C. Oruthotaarachchi
{"title":"Developing a Multi-Perspective Capability Model for Organizational Business Process Management Maturity Assessment in Digital Era","authors":"J. Wijayanayake, C. Oruthotaarachchi","doi":"10.1504/ijiscm.2023.10055145","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.10055145","url":null,"abstract":"","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67133573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.10058113
Kraiwit Leekpai, N. Islam
{"title":"Factors influencing activity-based costing adoption: do they vary among types of organisation?","authors":"Kraiwit Leekpai, N. Islam","doi":"10.1504/ijiscm.2023.10058113","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.10058113","url":null,"abstract":"","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67133583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.133362
Raghu Nandan Chawla, Praveen Goyal, Deepak Saxena
{"title":"Exploring the drivers of digital transformation in Indian organisations: a multi-sector study","authors":"Raghu Nandan Chawla, Praveen Goyal, Deepak Saxena","doi":"10.1504/ijiscm.2023.133362","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.133362","url":null,"abstract":"","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135446758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.133358
Heng Li Yang, Shiang Lin
The location-based advertising (LBA) service has gradually become a new advertising strategy for merchants. However, an emerging service will be widely adopted after the demands and expectations to the service are well comprehended to prevent the potential risk of adopting this service. In light of this, referring to the framework of technology-organisation-environment, the theory of diffusion on innovation, and the advertising effectiveness, this study categorised five consideration dimensions and 23 factors, and applied fuzzy analytic hierarchy process (FAHP) and collocated with decision-making trial and evaluation laboratory (DEMATEL) to analyse the considered factors when merchants assessing to migrate LBA push platforms. The results indicate that increasing profit, increasing customer flow rate, and improving flexibility for real-time promotion are the top three critical factors for merchants. Besides, the factors of obtaining exposure for product/service, increasing ad click-through rate, and prompting more customers to get membership do have high interrelationships with other factors.
{"title":"The consideration factors of adopting location-based advertising push platform","authors":"Heng Li Yang, Shiang Lin","doi":"10.1504/ijiscm.2023.133358","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.133358","url":null,"abstract":"The location-based advertising (LBA) service has gradually become a new advertising strategy for merchants. However, an emerging service will be widely adopted after the demands and expectations to the service are well comprehended to prevent the potential risk of adopting this service. In light of this, referring to the framework of technology-organisation-environment, the theory of diffusion on innovation, and the advertising effectiveness, this study categorised five consideration dimensions and 23 factors, and applied fuzzy analytic hierarchy process (FAHP) and collocated with decision-making trial and evaluation laboratory (DEMATEL) to analyse the considered factors when merchants assessing to migrate LBA push platforms. The results indicate that increasing profit, increasing customer flow rate, and improving flexibility for real-time promotion are the top three critical factors for merchants. Besides, the factors of obtaining exposure for product/service, increasing ad click-through rate, and prompting more customers to get membership do have high interrelationships with other factors.","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135446743","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.10059482
Mohammad Naserinia, Nihal Sütütemiz, Shiva Mohammadi
{"title":"A study on the relationship between digital change and business performance in business processes","authors":"Mohammad Naserinia, Nihal Sütütemiz, Shiva Mohammadi","doi":"10.1504/ijiscm.2023.10059482","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.10059482","url":null,"abstract":"","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135845050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.133360
Fan Zhao, Kazuo Nakatani
{"title":"The impact of user familiarity to ERP usage: an empirical study","authors":"Fan Zhao, Kazuo Nakatani","doi":"10.1504/ijiscm.2023.133360","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.133360","url":null,"abstract":"","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135446500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.133363
Kraiwit Leekpai, Nazrul Islam
{"title":"Factors influencing activity-based costing adoption: do they vary among types of organisation","authors":"Kraiwit Leekpai, Nazrul Islam","doi":"10.1504/ijiscm.2023.133363","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.133363","url":null,"abstract":"","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135446504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.133356
C.R. Oruthotaarachchi, W.M.J.I. Wijayanayake
Many research studies have identified business process management (BPM) as the top business priority. Several opportunities and challenges have arisen due to digitisation, including a shift in how BPM initiatives are managed, and the development of new capabilities businesses should incorporate for BPM success. Various BPM capability assessment models have been discovered in the literature to date. However, these models must be revised to include digital BPM advancements to fit with the organisational contexts in the digital age. This study aims to determine the fundamental components of BPM capacity evaluation in current organisational environments. A new BPM capacity assessment model with 21 capability elements was established based on the findings of this study. Future implications of this research study can empirically evaluate the developed model and expand the identified capability elements to a model for assessing organisational BPM maturity.
{"title":"Developing a multi-perspective capability model for organisational business process management maturity assessment in digital era","authors":"C.R. Oruthotaarachchi, W.M.J.I. Wijayanayake","doi":"10.1504/ijiscm.2023.133356","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.133356","url":null,"abstract":"Many research studies have identified business process management (BPM) as the top business priority. Several opportunities and challenges have arisen due to digitisation, including a shift in how BPM initiatives are managed, and the development of new capabilities businesses should incorporate for BPM success. Various BPM capability assessment models have been discovered in the literature to date. However, these models must be revised to include digital BPM advancements to fit with the organisational contexts in the digital age. This study aims to determine the fundamental components of BPM capacity evaluation in current organisational environments. A new BPM capacity assessment model with 21 capability elements was established based on the findings of this study. Future implications of this research study can empirically evaluate the developed model and expand the identified capability elements to a model for assessing organisational BPM maturity.","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135446505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.10057223
F. Zhao, Kazuo Nakatani
{"title":"The impact of user familiarity to ERP usage: an empirical study","authors":"F. Zhao, Kazuo Nakatani","doi":"10.1504/ijiscm.2023.10057223","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.10057223","url":null,"abstract":"","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67133577","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijiscm.2023.10058086
Deepak Saxena, Praveen Goyal, Raghu Nandan Chawla
{"title":"Exploring the Drivers of Digital Transformation in Indian Organizations: A multi-sector study","authors":"Deepak Saxena, Praveen Goyal, Raghu Nandan Chawla","doi":"10.1504/ijiscm.2023.10058086","DOIUrl":"https://doi.org/10.1504/ijiscm.2023.10058086","url":null,"abstract":"","PeriodicalId":53600,"journal":{"name":"International Journal of Information Systems and Change Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67133580","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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