This article presents a brief overview of managed care and discusses the role of case management. Characteristics of each are given along with a brief history, description of current models, and a forecast of the next generation. Major issues and implications for social work and discharge planning are also covered.
The Department of Patient Services and Discharge Planning is an efficient, well-integrated, cost-effective group of clinical programs that has merged behind the common goal of high-quality patent care. So much is read about the bickering between the disciplines and the issues related to turf; however, this department has been able to transcend to another level where the patient becomes the focus and patient-centered, patient-valued care becomes the mission.
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