Everyone is tired of the negative press reports on information systems in the NHS. There are, in fact, a number of excellent initiatives in the service which are strategically driven by boards. However, evidence suggests that many boards have not yet taken full ownership of systems. In this rapidly changing and highly important area, there are practical steps they should be taking to ensure success, say IT consultants Ken Pett and Tony Scott.
The turbulent environment in which NHS hospitals operate today necessitates a fundamental rethink of business principles. Not all organisations have a mission statement and although the benefits are controversial, it has become an increasingly important issue. An audit carried out at The Leicester Royal Infirmary provides a pointer as to how managers can gauge whether staff are familiar with the hospital's philosophy and how they feel about it. Brain Godfrey reports.
The impact of the health reforms together with other developments will mean that the 24 billion pounds NHS estate will undergo the most fundamental change since the days of Florence Nightingale. Against this background it is more important than ever that the utilisation of the estate is improved and that the NHS learns how to make the best use of private sector investment, says John Locke, Chief Executive of NHS Estates.
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