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Who Will Take Care of Us? Exploring Differences in Respondents’ Satisfaction with Primary Care vs Specialty Care Physicians 谁来照顾我们?探讨被调查者对初级保健和专科保健医生满意度的差异
Pub Date : 2012-02-01 DOI: 10.1016/j.ehrm.2011.10.002
Michael Adolph MD , Jun Wu PhD , Steven R. Feldman MD, PhD , Rajesh Balkrishnan PhD

Objective

Our study explored perceived patient satisfaction with either primary care or specialist physicians to identify factors accounting for the differences.

Study Design

The data were collected from an Internet-based survey, DrScore.com, for measuring patient satisfaction with physicians. Participants found their doctors through the DrScore search engine and rated their physicians with anonymity. A total satisfaction score was the sum of scores based on 9 physician rating items and then was scaled to the range of 0-100. Logistic regressions were used to analyze associations between patient satisfaction (score ≥70) and various factors.

Results

The mean satisfaction score was 79.4 for primary care (n = 11,558) and 75.5 for specialty care (n = 11,068) (P > .05). Nearly 50% of primary care patients waited for 0-2 days to get an appointment, while more than 50% of specialty care patients waited for more than 6 days. As waiting days became longer than 2 weeks, patient ratings of specialty care were lower than those of primary care. Patients (≥45 years) were 24% less likely to be satisfied with primary care (P < .01) but 40% more likely with specialty care (P < .01) than patients (<25 years).

Conclusions

Although differences in overall patient satisfaction with primary and specialty care were not observed, more specialists obtained extremely low satisfaction scores than primary care providers did. Age and factors related to waiting time for the visit or time spent with a doctor were associated with patient satisfaction with physicians.

目的本研究探讨患者对初级保健医生和专科医生的满意度,以确定造成差异的因素。研究设计数据收集自一个基于互联网的调查,DrScore.com,用于测量患者对医生的满意度。参与者通过DrScore搜索引擎找到他们的医生,并匿名给他们的医生打分。总满意度是基于9个医生评价项目的得分之和,然后按0-100的范围进行缩放。采用Logistic回归分析患者满意度(≥70分)与各因素之间的关系。结果初级护理满意度平均为79.4分(n = 11558),专科护理满意度平均为75.5分(n = 11068) (P >. 05)。近50%的初级保健患者等待0-2天才能获得预约,而超过50%的专科护理患者等待6天以上。当等待时间超过2周时,患者对专科护理的评分低于初级护理。患者(≥45岁)对初级保健的满意度降低24% (P <.01),但接受专科护理的可能性要高40% (P <.01)高于25岁患者(<25)。结论:虽然没有观察到患者对初级和专科护理的总体满意度差异,但更多的专科医生的满意度得分比初级保健提供者低。年龄和与就诊等待时间或与医生相处时间相关的因素与患者对医生的满意度有关。
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引用次数: 5
The Quality-of-Life Impact of Head and Neck Cancer: Preference Values from the Canadian General Public 头颈癌对生活质量的影响:来自加拿大公众的偏好值
Pub Date : 2012-02-01 DOI: 10.1016/j.ehrm.2011.12.001
Shelagh M. Szabo MSc , Rosie L. Dobson MSc , Bonnie M.K. Donato PhD , Gil L’Italien PhD , Sebastien J. Hotte MD, MSc (HRM) , Adrian R. Levy PhD

Objectives

To elicit preferences for standardized head and neck cancer (HNC) health states describing the health-related quality of life (HRQoL) impact of cancer type or stage, progression, or treatment-related toxicities; and to measure the association between an individual’s locus of control (LOC) and mean preference values for HNC health states.

Study Design

We elicited preferences from a sample of 106 members of the Canadian general public, using the standard gamble method. Eight health states representing HNC characteristics, and 10 describing treatment-related toxicities, were developed based on literature review, data analysis, and clinician interview. All participants valuated these, anchored against full health and dead, and completed the Multidimensional Health LOC scale. A mixed-regression model was used to calculate adjusted preference decrements for all states compared with a reference state (locoregional preprogression nonlaryngeal HNC).

Results

Mean participant age was 47 years, and 48% were male. All health states were associated with substantially decreased preferences compared with full health. Mean preferences ranged from 0.62 (locoregional laryngeal HNC) to 0.33 (hospitalization for severe toxicity). After adjusting for age and sex, mean preference decrements were: −0.28 (postprogression), −0.11 (metastases), and −0.05 (recurrent disease). There was suggestive evidence that LOC was associated with preferences overall (P = .079); those with stronger beliefs in Chance rated health states lower (P = .012).

Conclusions

Health state preferences elicited here demonstrate that members of the Canadian general public rate HNC to have a large negative impact on HRQoL. The greatest impact was for postprogression and metastatic health states. These values are useful for quantifying the devastating impact of HNC on HRQoL, and for economic modeling.

目的探讨对标准化头颈癌(HNC)健康状态的偏好,这些健康状态描述了癌症类型或分期、进展或治疗相关毒性对健康相关生活质量(HRQoL)的影响;并测量个体的控制点(LOC)与HNC健康状态的平均偏好值之间的关系。研究设计:我们采用标准的赌博方法,从106名加拿大普通公众中抽取了他们的偏好。基于文献回顾、数据分析和临床医生访谈,我们开发了8种代表HNC特征的健康状态,10种描述治疗相关毒性。所有的参与者评估这些,锚定在满血和死亡,并完成多维健康LOC量表。使用混合回归模型计算与参考状态(局部区域进展前非喉部HNC)相比,所有状态的调整偏好减量。结果参与者平均年龄47岁,男性占48%。与完全健康的人相比,所有健康状态的人的偏好都大大降低。平均偏好范围从0.62(局部喉部HNC)到0.33(因严重毒性住院)。在调整了年龄和性别后,平均偏好下降为:- 0.28(进展后),- 0.11(转移)和- 0.05(复发性疾病)。有暗示性证据表明,LOC与总体偏好相关(P = 0.079);那些对机会信念更强的人对健康状况的评价更低(P = 0.012)。结论健康状态偏好表明,加拿大普通公众认为HNC对HRQoL有很大的负面影响。影响最大的是进展后和转移性健康状态。这些值对于量化HNC对HRQoL的破坏性影响和经济建模是有用的。
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引用次数: 7
The Ends Justify the Mean: Outcome Measures for Estimating the Value of New Cancer Therapies 结果证明了平均值:评估新癌症治疗价值的结果测量
Pub Date : 2012-02-01 DOI: 10.1016/j.ehrm.2012.01.001
Andrew Davies MSc , Andrew Briggs DPhil , John Schneider PhD , Adrian Levy PhD , Omar Ebeid MPH , Samuel Wagner PhD , Srividya Kotapati PharmD , Scott Ramsey MD, PhD

Objective

Overall survival is a commonly reported end point in clinical trial publications and a key determinant of therapies’ cost-effectiveness. Patients’ survival times have skewed distributions. Outcomes are typically presented in clinical trials as the difference in median survival times; we compare median survival gain with the measure required for economic evaluation, the mean difference.

Study Design

We summarize the relationships between median and mean survival in 4 parametric survival distributions and the relationship of the differences in these measures between trial arms and parameterized treatment effects. Parametric estimates of mean survival were compared with median survival in a case study of a recent trial in metastatic melanoma.

Results

In a trial of alternative therapies in unresectable metastatic melanoma, median overall survival with ipilimumab alone was 10.1 months versus 6.4 months with gp100-alone (hazard ratio 0.66; P = 0.003). A log-normal parametric survivor function fitted the gp100 Kaplan-Meier function and a time ratio of 1.90 applied only after 90 days gave a suitable fit to the Kaplan-Meier function for ipilimumab, with mean survival difference of 7 months, compared with an estimate of 5.7 months employing a Weibull distribution, and with a 3.7-months median difference.

Conclusion

Parametric assessment of mean survival gain in clinical trials may indicate potential benefits to patients that observed medians may greatly underestimate.

总生存期是临床试验出版物中经常报道的终点,也是治疗成本效益的关键决定因素。患者的生存时间分布是扭曲的。在临床试验中,结果通常表现为中位生存时间的差异;我们将中位生存增益与经济评估所需的指标,即平均差进行比较。研究设计我们总结了4个参数生存分布中中位和平均生存之间的关系,以及这些指标在试验组之间的差异与参数化治疗效果之间的关系。在最近一项转移性黑色素瘤试验的病例研究中,对平均生存期的参数估计与中位生存期进行了比较。结果:在一项不可切除转移性黑色素瘤替代疗法的试验中,伊匹单抗单独治疗的中位总生存期为10.1个月,而gp100单独治疗的中位总生存期为6.4个月(风险比0.66;P = 0.003)。对数-正态参数生存函数拟合gp100 Kaplan-Meier函数,仅在90天后应用1.90的时间比适合ipilimumab的Kaplan-Meier函数,平均生存差为7个月,而采用威布尔分布的估计为5.7个月,中位差为3.7个月。结论:临床试验中平均生存增益的参数化评估可能表明,观察到的中位数可能大大低估了患者的潜在获益。
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引用次数: 51
Health Outcomes of Interest in Observational Data: Issues in Identifying Definitions in the Literature 观察资料中关注的健康结果:确定文献中定义的问题
Pub Date : 2012-02-01 DOI: 10.1016/j.ehrm.2011.11.003
Paul E. Stang PhD , Patrick B. Ryan PhD , Stacie B. Dusetzina PhD , Abraham G. Hartzema PharmD, MSPH, PhD , Christian Reich MD, PhD , J. Marc Overhage MD, PhD , Judith A. Racoosin MD, MPH

Objectives

To describe the literature search strategies and results to inform development of health outcomes of interest (HOI) definitions studied within the Observational Medical Outcomes Partnership (OMOP) research program. These HOIs represent the safety and benefit endpoints that may be associated with the use of particular medications.

Methods

Two organizations implemented search strategies to identify articles that described the validation of various HOI definition algorithms and produced systematic reviews of the published literature for the OMOP HOIs; reviews of 5 HOIs were available from each organization. Search results were summarized descriptively.

Results

Based on the differences in publications identified by each organization, neither search strategy captured all the relevant literature across 5 HOIs. A composite search strategy developed by the OMOP research team failed to effectively capture all relevant publications as well. Among publications in observational databases, a large proportion did not report actual codes used to identify HOIs in administrative claims databases, nor did they provide substantive detail of any validation studies.

Conclusion

No single search strategy or literature database captured all relevant articles efficiently. The lack of specific search terms hampered identification of relevant articles. Due to limited details about positive predictive value of various HOI definitions, information culled from available literature was insufficient to identify one best definition for each HOI. Researchers seeking to capture and understand prior published work that defined relevant outcomes of interest need to be aware of the shortcomings of this approach and the lack of detail of validation studies available in published literature.

目的描述文献检索策略和结果,为在观察性医学结果伙伴关系(OMOP)研究计划中研究的感兴趣的健康结果(HOI)定义的发展提供信息。这些hoi代表了可能与使用特定药物相关的安全性和获益终点。两个组织实施了搜索策略,以识别描述各种HOI定义算法验证的文章,并对OMOP HOI的已发表文献进行系统综述;每个组织提供了5个hoi的审查。对搜索结果进行描述性总结。结果基于每个组织确定的出版物的差异,两种搜索策略都没有捕获5个hoi的所有相关文献。OMOP研究小组开发的复合搜索策略也未能有效地捕获所有相关出版物。在观察性数据库的出版物中,很大一部分没有报告用于识别行政索赔数据库中hoi的实际代码,也没有提供任何验证研究的实质性细节。结论没有单一的检索策略或文献数据库能有效地获取所有相关文献。缺乏具体的搜索词阻碍了相关文章的识别。由于各种HOI定义的积极预测价值的细节有限,从现有文献中挑选的信息不足以为每种HOI确定一个最佳定义。研究人员试图捕捉和理解先前发表的定义相关结果的研究成果,需要意识到这种方法的缺点,以及在已发表的文献中缺乏验证研究的细节。
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引用次数: 20
Health Care Utilization and Costs in Patients with Generalized Anxiety Disorder Initiating Add-on Therapy with Benzodiazepines 广泛性焦虑障碍患者开始苯二氮卓类药物附加治疗的医疗保健利用和成本
Pub Date : 2012-02-01 DOI: 10.1016/j.ehrm.2011.11.002
Ariel Berger MPH , John Edelsberg MD, MPH , Vamsi Bollu PhD, MBA , Jose Ma. J. Alvir DrPH , Ashish Dugar PhD, MBA , Ashish V. Joshi PhD , Gerry Oster PhD

Objectives

To examine patterns of health care utilization and costs in patients with generalized anxiety disorder (GAD) who begin treatment with benzodiazepine anxiolytics as add-on therapy.

Study Design

In a large US health insurance database, we identified all patients with evidence of GAD (International Classification of Diseases, 9th Revision, Clinical Modification diagnosis code 300.02) who received ≥90 days of therapy with a selective serotonin reuptake inhibitor or venlafaxine between January 1, 2003 and December 31, 2007. Among these patients, we selected those who initiated a course of benzodiazepine add-on therapy. Designating the date of initial receipt of a benzodiazepine as the “index date,” we examined health care utilization and costs over the 6-month period preceding this date (“pre-index”) and the 12-month period following it (“follow-up”).

Results

A total of 2131 patients met all study inclusion criteria. Patients averaged 32 days of therapy with benzodiazepines (median [interquartile range] = 20 [10-30]); 13% of patients received >90 days of therapy, however. In general, levels of health care utilization during the first 6 months of follow-up were higher than those during the pre-index period; between months 7 and 12 of follow-up, however, they were somewhat lower than pre-index levels. Mean (SD) total health care costs were $5148 ($10,658), $6325 ($15,741), and $5373 ($11,230) during pre-index, months 1-6 of follow-up, and months 7-12 of follow-up, respectively.

Conclusions

Levels of health care utilization and costs increase following initiation of add-on therapy with a benzodiazepine in patients with GAD receiving selective serotonin reuptake inhibitors or venlafaxine. Although duration of add-on therapy is typically brief, some patients are treated for >90 days, raising potential concerns about risks of dependency and sedation.

目的探讨广泛性焦虑障碍(GAD)患者开始使用苯二氮卓类抗焦虑药作为辅助治疗的医疗保健利用模式和费用。研究设计在一个大型的美国健康保险数据库中,我们确定了2003年1月1日至2007年12月31日期间接受选择性血清素再摄取抑制剂或文拉法辛治疗≥90天的所有有GAD证据的患者(国际疾病分类,第九版,临床修改诊断代码300.02)。在这些患者中,我们选择了那些开始服用苯二氮卓类药物的患者。将首次接受苯二氮卓类药物的日期指定为“索引日期”,我们检查了在此日期之前的6个月期间(“索引前”)和之后的12个月期间(“跟踪”)的医疗保健利用和成本。结果共有2131例患者符合所有研究纳入标准。患者平均使用苯二氮卓类药物治疗32天(中位数[四分位数间距]= 20 [10-30]);然而,13%的患者接受了90天的治疗。总体而言,随访前6个月的医疗保健利用水平高于指数实施前的水平;然而,在随访的第7至12个月期间,他们的水平略低于指数前的水平。随访前、随访1-6个月和随访7-12个月的平均(SD)总医疗费用分别为5148美元(10,658美元)、6325美元(15,741美元)和5373美元(11,230美元)。结论:在接受选择性血清素再摄取抑制剂或文拉法辛治疗的广泛性焦虑症患者中,苯二氮卓类药物的附加治疗开始后,医疗保健利用水平和费用增加。虽然附加治疗的持续时间通常很短,但一些患者的治疗时间长达90天,这增加了对依赖和镇静风险的潜在担忧。
{"title":"Health Care Utilization and Costs in Patients with Generalized Anxiety Disorder Initiating Add-on Therapy with Benzodiazepines","authors":"Ariel Berger MPH ,&nbsp;John Edelsberg MD, MPH ,&nbsp;Vamsi Bollu PhD, MBA ,&nbsp;Jose Ma. J. Alvir DrPH ,&nbsp;Ashish Dugar PhD, MBA ,&nbsp;Ashish V. Joshi PhD ,&nbsp;Gerry Oster PhD","doi":"10.1016/j.ehrm.2011.11.002","DOIUrl":"10.1016/j.ehrm.2011.11.002","url":null,"abstract":"<div><h3>Objectives</h3><p><span><span>To examine patterns of health care utilization and costs </span>in patients<span> with generalized anxiety disorder<span> (GAD) who begin treatment with </span></span></span>benzodiazepine anxiolytics as add-on therapy.</p></div><div><h3>Study Design</h3><p>In a large US health insurance database, we identified all patients with evidence of GAD (International Classification of Diseases, 9<sup>th</sup><span><span> Revision, Clinical Modification diagnosis code 300.02) who received ≥90 days of therapy with a selective serotonin reuptake inhibitor or </span>venlafaxine between January 1, 2003 and December 31, 2007. Among these patients, we selected those who initiated a course of benzodiazepine add-on therapy. Designating the date of initial receipt of a benzodiazepine as the “index date,” we examined health care utilization and costs over the 6-month period preceding this date (“pre-index”) and the 12-month period following it (“follow-up”).</span></p></div><div><h3>Results</h3><p>A total of 2131 patients met all study inclusion criteria. Patients averaged 32 days of therapy with benzodiazepines (median [interquartile range] = 20 [10-30]); 13% of patients received &gt;90 days of therapy, however. In general, levels of health care utilization during the first 6 months of follow-up were higher than those during the pre-index period; between months 7 and 12 of follow-up, however, they were somewhat lower than pre-index levels. Mean (SD) total health care costs were $5148 ($10,658), $6325 ($15,741), and $5373 ($11,230) during pre-index, months 1-6 of follow-up, and months 7-12 of follow-up, respectively.</p></div><div><h3>Conclusions</h3><p>Levels of health care utilization and costs increase following initiation of add-on therapy with a benzodiazepine in patients with GAD receiving selective serotonin reuptake inhibitors or venlafaxine. Although duration of add-on therapy is typically brief, some patients are treated for &gt;90 days, raising potential concerns about risks of dependency and sedation.</p></div>","PeriodicalId":88882,"journal":{"name":"Health outcomes research in medicine","volume":"3 1","pages":"Pages e45-e54"},"PeriodicalIF":0.0,"publicationDate":"2012-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.ehrm.2011.11.002","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54245753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Association of Anemia with Pressure Ulcers, Falls, and Hospital Admissions among Long-term Care Residents 长期护理居民中与压疮、跌倒和住院有关的贫血
Pub Date : 2011-11-01 DOI: 10.1016/j.ehrm.2011.07.003
Robert A. Bailey MD , Gregory Reardon RPh, PhD , Michael R. Wasserman MD , R. Scott McKenzie MD , R. Steve Hord RPh , Brett Kilpatrick BS

Purpose

To evaluate the association between anemia and the clinical endpoints of pressure ulcers, falls, and hospital admissions in long-term care residents.

Methods

Data were derived retrospectively from the AnalytiCare (Glenview, IL) proprietary database, containing laboratory data and detailed resident health status and condition indicators available in the Minimum Data Set (MDS) reports for 27 long-term care facilities in Colorado during January 1, 2007-September 15, 2008. Eligible residents had >90 days in the facility and a hemoglobin (Hb) value within 90 days of the earliest nonadmission (index) MDS. Anemia was defined as Hb <12 g/dL female, <13 g/dL males. Pressure ulcers were identified from the index MDS. Falls and hospital admissions were identified from all postindex MDS assessments. Logistic regression, adjusted for other covariates, was used to analyze the relationship between anemia and Hb level with the rate of pressure ulcers, falls, and hospital admissions.

Results

There were 838 residents who met inclusion criteria. Mean age was 78 years, 67% were female. Nine percent had pressure ulcers. Pressure ulcers increased from a rate of 6% for residents with Hb levels ≥13 g/dL to 21% for those with Hb <10 (P <.001). In the logistic regression model, anemia was associated with an odds ratio of 2.23 for pressure ulcers (95% confidence interval, 1.32-3.78, P = .003). Having anemia was associated with a 58% higher odds of falls (P = .012) and 134% higher odds of hospital admissions (P <.001). Risk of falling and hospital admissions centered on those having Hb levels from 10 to <12 g/dL.

Conclusion

Consistent with previous research and subject to study design limitations, anemia in the residents studied was associated with statistically significant higher odds of pressure ulcers, falls, and hospital admissions.

目的评估长期护理住院患者中贫血与压疮、跌倒和住院的临床终点之间的关系。方法回顾性数据来源于AnalytiCare (Glenview, IL)专有数据库,其中包含2007年1月1日至2008年9月15日期间科罗拉多州27家长期护理机构的最小数据集(MDS)报告中的实验室数据和详细的居民健康状况和条件指标。符合条件的居民在该设施中有90天,并且在最早的非入院(指数)MDS的90天内有血红蛋白(Hb)值。贫血定义为女性Hb为12g /dL,男性为13g /dL。压疮由指数MDS确定。从所有索引后MDS评估中确定跌倒和住院情况。采用Logistic回归,校正其他协变量,分析贫血和Hb水平与压疮、跌倒和住院率之间的关系。结果共有838名居民符合纳入标准。平均年龄78岁,女性67%。9%的人患有压疮。Hb水平≥13 g/dL的居民的压疮发生率从6%增加到Hb水平为10的居民的21% (P < 0.001)。在logistic回归模型中,贫血与压疮相关的比值比为2.23(95%可信区间为1.32-3.78,P = 0.003)。患有贫血的人摔倒的几率增加58% (P = 0.012),住院的几率增加134% (P < 0.001)。跌倒和住院的风险集中在Hb水平在10到12克/分升之间的人。结论:与先前的研究一致,受限于研究设计的限制,所研究的居民的贫血与压疮、跌倒和住院的发生率有统计学意义的较高相关。
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引用次数: 8
Patient Satisfaction with Outpatient Medical Care in the United States 美国患者对门诊医疗服务的满意度
Pub Date : 2011-11-01 DOI: 10.1016/j.ehrm.2011.09.001
Ali Bonakdar Tehrani PharmD , Steven R. Feldman MD, PhD , Fabian T. Camacho MS , Rajesh Balkrishnan PhD

Background

Patients are taking a greater role in decisions about their care and treatment. Patient satisfaction is one important indicator of health outcomes and plays a key role in improving health service quality. While there is extensive public discussion of patients’ satisfaction with physicians, patient satisfaction with outpatient care has not been well characterized.

Objective

To characterize patients’ satisfaction with outpatient medical care in the US.

Methods

Data on 14,984 patients’ visits were obtained from a validated online patient satisfaction survey. Data from the National Ambulatory Medical Care Survey were used to assess how the demographics of the sample population compared with the demographics of patients seeing US physicians, and the analysis was limited to data on doctors with 10 or more ratings within 2004-2010 to help ensure representative scoring. Patients’ overall satisfaction with their physicians was scored on a 0-10 scale (where 10 is best and 0 is worst). Patients also reported their waiting times, how much time the doctor spent with them, and their satisfaction with several dimensions of the medical visit experience.

Results

The average overall patient satisfaction rating was 9.28. Of the 14,984 ratings, 10,510 (70.1%) were 10s and another 2291 (15.3%) were 9s. Less than 2% of the ratings were 0s or 1s (276 of the 14,984). Multivariate analysis revealed that waiting time, spending time with patient, and age category all were statistically significantly associated with patient satisfaction scores (all P <.05).

Conclusion

The great majority of patients reporting their satisfaction online are highly satisfied with their outpatient medical care.

患者在决定他们的护理和治疗方面发挥着更大的作用。患者满意度是健康结果的一个重要指标,在提高卫生服务质量方面发挥着关键作用。虽然公众对患者对医生的满意度进行了广泛的讨论,但患者对门诊服务的满意度尚未得到很好的表征。目的了解美国患者对门诊医疗服务的满意度。方法对14984例患者进行在线满意度调查。来自国家门诊医疗调查的数据被用来评估样本人群的人口统计数据与看美国医生的患者的人口统计数据的比较,分析仅限于2004-2010年10个或更多评分的医生的数据,以帮助确保代表性评分。患者对医生的总体满意度评分为0-10分(10分是最好的,0分是最差的)。患者还报告了他们的等待时间、医生花在他们身上的时间,以及他们对就诊体验的几个方面的满意度。结果患者总体平均满意度为9.28分。在14984个收视率中,10510个(70.1%)是10分,另外2291个(15.3%)是9分。不到2%的收视率是0分或15分(14984部中有276部)。多变量分析显示,等待时间、陪护时间和年龄类别与患者满意度得分均有统计学显著相关(P < 0.05)。结论绝大多数在线满意度报告患者对门诊医疗服务的满意度较高。
{"title":"Patient Satisfaction with Outpatient Medical Care in the United States","authors":"Ali Bonakdar Tehrani PharmD ,&nbsp;Steven R. Feldman MD, PhD ,&nbsp;Fabian T. Camacho MS ,&nbsp;Rajesh Balkrishnan PhD","doi":"10.1016/j.ehrm.2011.09.001","DOIUrl":"10.1016/j.ehrm.2011.09.001","url":null,"abstract":"<div><h3>Background</h3><p><span>Patients are taking a greater role in decisions about their care and treatment. Patient satisfaction is one important indicator of health outcomes and plays a key role in improving health service quality. While there is extensive public discussion of patients’ satisfaction with physicians, patient satisfaction with </span>outpatient care has not been well characterized.</p></div><div><h3>Objective</h3><p>To characterize patients’ satisfaction with outpatient medical care in the US.</p></div><div><h3>Methods</h3><p>Data on 14,984 patients’ visits were obtained from a validated online patient satisfaction survey. Data from the National Ambulatory Medical Care Survey were used to assess how the demographics of the sample population compared with the demographics of patients seeing US physicians, and the analysis was limited to data on doctors with 10 or more ratings within 2004-2010 to help ensure representative scoring. Patients’ overall satisfaction with their physicians was scored on a 0-10 scale (where 10 is best and 0 is worst). Patients also reported their waiting times, how much time the doctor spent with them, and their satisfaction with several dimensions of the medical visit experience.</p></div><div><h3>Results</h3><p><span>The average overall patient satisfaction rating was 9.28. Of the 14,984 ratings, 10,510 (70.1%) were 10s and another 2291 (15.3%) were 9s. Less than 2% of the ratings were 0s or 1s (276 of the 14,984). Multivariate analysis revealed that waiting time, spending time with patient, and age category all were statistically significantly associated with patient satisfaction scores (all </span><em>P</em> &lt;.05).</p></div><div><h3>Conclusion</h3><p>The great majority of patients reporting their satisfaction online are highly satisfied with their outpatient medical care.</p></div>","PeriodicalId":88882,"journal":{"name":"Health outcomes research in medicine","volume":"2 4","pages":"Pages e197-e202"},"PeriodicalIF":0.0,"publicationDate":"2011-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1016/j.ehrm.2011.09.001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"54245710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 29
Using Large Databases in Creative Ways 以创造性的方式使用大型数据库
Pub Date : 2011-11-01 DOI: 10.1016/j.ehrm.2011.11.001
Donald E. Stull PhD (Editor-in-Chief)
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引用次数: 0
Costs of Sequelae Associated with Invasive Meningococcal Disease: Findings from a US Managed Care Population 侵袭性脑膜炎球菌病相关后遗症的费用:来自美国管理医疗人群的调查结果
Pub Date : 2011-11-01 DOI: 10.1016/j.ehrm.2011.08.001
Sudeep Karve PhD , Derek Misurski PhD , Jacqueline Miller MD , Keith L. Davis MA

Objectives

To assess health care utilization and costs among patients experiencing invasive meningococcal disease (IMD)-related sequelae compared with IMD patients without sequelae.

Study Design

A retrospective cohort analysis of an administrative claims database for years 1997-2009. Patients with IMD-related inpatient admissions and continuous health plan enrollment were selected and categorized by the presence (complicated IMD) or absence (uncomplicated IMD) of IMD-related sequelae during the 12-month follow-up period. Univariate and multivariable analyses assessed differences in health care utilization and related costs between the 2 patient groups.

Results

We identified 343 patients; 117 (34%) had a diagnosis claim for at least one IMD-related sequela during the follow-up period. Multivariable analyses showed significantly higher total health care costs for complicated IMD cases (mean: $96,826; 95% confidence interval: $88,659-$104,993) compared with uncomplicated IMD cases (mean: $32,414; 95% confidence interval: $30,825-$34,003). Risk of rehospitalization after initial IMD admission was higher for patients with complicated IMD (hazard ratio = 1.7; 95% confidence interval: 1.0-2.7; P = .034) compared with patients with uncomplicated IMD.

Conclusion(s)

Predicted health care costs among patients with complicated IMD were 3 times higher compared with patients with uncomplicated IMD. These costs should be considered when economic evaluations of meningococcal vaccination programs are made.

目的比较侵袭性脑膜炎球菌病(IMD)相关后遗症患者与无后遗症患者的医疗保健利用和费用。研究设计对1997-2009年行政索赔数据库进行回顾性队列分析。选择与IMD相关的住院患者和连续健康计划登记患者,并根据12个月随访期间IMD相关后遗症的存在(复杂IMD)或不存在(非复杂IMD)进行分类。单变量和多变量分析评估了两组患者在医疗保健利用和相关费用方面的差异。结果共鉴定343例患者;117例(34%)在随访期间至少有一次imd相关后遗症的诊断要求。多变量分析显示,复杂IMD病例的总医疗费用显著较高(平均:96,826美元;95%可信区间:88,659- 104,993美元),而非复杂的IMD病例(平均:32,414美元;95%置信区间:30,825- 34,003美元)。合并IMD患者初次入院后再住院的风险较高(危险比= 1.7;95%置信区间:1.0-2.7;P = 0.034)。结论(5)合并IMD患者的预测医疗费用是合并IMD患者的3倍。在对脑膜炎球菌疫苗接种计划进行经济评估时,应考虑到这些费用。
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引用次数: 9
Using Indirect Evidence to Determine the Comparative Effectiveness of Prescription Drugs: Do Benefits Outweigh Risks? 使用间接证据确定处方药的比较有效性:益处大于风险吗?
Pub Date : 2011-11-01 DOI: 10.1016/j.ehrm.2011.10.001
Huseyin Naci MHS , Rachael Fleurence PhD

Health care decision-makers rarely have the appropriate evidence to evaluate the comparative clinical effectiveness of new and existing prescription drugs. In the absence of head-to-head trials comparing all available drugs, indirect comparisons of randomized trials can offer a valuable approach to investigators evaluating the comparative effect of multiple drugs. Indirect comparisons, particularly methods that allow the combination of direct and indirect evidence obtained from randomized trials, can assist in identifying which of multiple prescription drugs works better than others. In this article, we discuss the benefits and risks of using indirect evidence and make the case in favor of its wider use within the comparative effectiveness research efforts in the US. We further argue that the use of indirect comparisons should be pursued in cases where trials comparing the interventions of interest are available.

卫生保健决策者很少有适当的证据来评价新的和现有的处方药的比较临床效果。在缺乏对所有可用药物进行正面比较的情况下,随机试验的间接比较可以为研究人员评估多种药物的比较效果提供有价值的方法。间接比较,特别是允许从随机试验中获得的直接和间接证据相结合的方法,可以帮助确定多种处方药中哪种药物比其他药物效果更好。在本文中,我们讨论了使用间接证据的好处和风险,并在美国的比较有效性研究工作中支持其更广泛的使用。我们进一步认为,在可以进行试验比较感兴趣的干预措施的情况下,应该采用间接比较。
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引用次数: 8
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Health outcomes research in medicine
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