Pub Date : 2005-03-23DOI: 10.1111/j.1471-5740.2005.00110.x
Bent Egberg Mikkelsen, Vivian Barnekow Rasmussen, Ian Young
Changes in the eating habits of young people in Europe and the resulting growth in obesity and overweight are giving cause for concern. The Council of Europe in 2001 decided to establish an ad hoc group consisting of national experts to review the issues. Since then the group has studied current school food practices in Europe in order to be able to issue guidelines targeted at international, national, local and institutional levels. A survey was undertaken on behalf of the Council of Europe and World Health Organization (WHO, European Office) as a starting point. The study was an update of a previous survey carried out in the process of developing the ENHPS healthy eating in school manual and the results were presented at a forum held by the Council of Europe in collaboration with the WHO entitled The European Forum on Eating at School – Making Healthy Choices on the 20th and 21st November 2003. In addition, a number of experts from a range of professional backgrounds, all with a common interest in healthy eating in schools, were invited to present research results and discuss the way forward. The results from the forum have since been compiled into a forum report. The aim of this paper is to present and discuss the findings of the European Network of Health Promoting Schools group and its implications for school food service in the future; to discuss, in general, how schools can become a more active arena for the promotion of healthy eating, and how food service can contribute in this respect. The results present an overview of how food provision is organized in primary and secondary schools, at home, outside the school, lunch boxes, kiosk type outlets, vending machines, cash cafeterias and canteens as well as ‘special food promotions’. Data on how school food is financed and operated are presented together with the findings on future consumer demand. The findings and their implications for school food service operators are discussed. Barriers include improving logistics, reviewing the healthiness of food provision, the use of vending machines, involving stakeholders, complying with standards, integrating food and nutrition issues in the curriculum and giving due attention to future consumer demands. In conclusion, the paper presents guidelines on healthy eating at school issued by the Council of Europe on the basis of the forum and the work done in the ad hoc group.
{"title":"The role of school food service in promoting healthy eating at school – a perspective from an ad hoc group on nutrition in schools, Council of Europe","authors":"Bent Egberg Mikkelsen, Vivian Barnekow Rasmussen, Ian Young","doi":"10.1111/j.1471-5740.2005.00110.x","DOIUrl":"10.1111/j.1471-5740.2005.00110.x","url":null,"abstract":"<p>Changes in the eating habits of young people in Europe and the resulting growth in obesity and overweight are giving cause for concern. The Council of Europe in 2001 decided to establish an ad hoc group consisting of national experts to review the issues. Since then the group has studied current school food practices in Europe in order to be able to issue guidelines targeted at international, national, local and institutional levels. A survey was undertaken on behalf of the Council of Europe and World Health Organization (WHO, European Office) as a starting point. The study was an update of a previous survey carried out in the process of developing the ENHPS healthy eating in school manual and the results were presented at a forum held by the Council of Europe in collaboration with the WHO entitled <i>The European Forum on Eating at School – Making Healthy Choices</i> on the 20th and 21st November 2003. In addition, a number of experts from a range of professional backgrounds, all with a common interest in healthy eating in schools, were invited to present research results and discuss the way forward. The results from the forum have since been compiled into a forum report. The aim of this paper is to present and discuss the findings of the European Network of Health Promoting Schools group and its implications for school food service in the future; to discuss, in general, how schools can become a more active arena for the promotion of healthy eating, and how food service can contribute in this respect. The results present an overview of how food provision is organized in primary and secondary schools, at home, outside the school, lunch boxes, kiosk type outlets, vending machines, cash cafeterias and canteens as well as ‘special food promotions’. Data on how school food is financed and operated are presented together with the findings on future consumer demand. The findings and their implications for school food service operators are discussed. Barriers include improving logistics, reviewing the healthiness of food provision, the use of vending machines, involving stakeholders, complying with standards, integrating food and nutrition issues in the curriculum and giving due attention to future consumer demands. In conclusion, the paper presents guidelines on healthy eating at school issued by the Council of Europe on the basis of the forum and the work done in the ad hoc group.</p>","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"5 1","pages":"7-15"},"PeriodicalIF":0.0,"publicationDate":"2005-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1471-5740.2005.00110.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"98947587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-03-23DOI: 10.1111/j.1471-5740.2005.00109.x
Torvald Øgaard, Svein Larsen, Einar Marnburg
This paper explores the relationship between organizational culture and the performance of managers in the restaurant industry. We also introduce the managers’ job efficacy and commitment to the organization as variables intervening between organizational culture and performance. Data were collected in a restaurant/fast food operation which included franchisees as well as employed managers. Results suggest that there are relationships between culture and manager's efficacy and organizational commitment, and that some cultural aspects are related to performance variables such as personnel cost and additional sales. In addition, managers’ commitment and efficacy are also related to performance.
{"title":"Organizational culture and performance – evidence from the fast food restaurant industry","authors":"Torvald Øgaard, Svein Larsen, Einar Marnburg","doi":"10.1111/j.1471-5740.2005.00109.x","DOIUrl":"10.1111/j.1471-5740.2005.00109.x","url":null,"abstract":"<p>This paper explores the relationship between organizational culture and the performance of managers in the restaurant industry. We also introduce the managers’ job efficacy and commitment to the organization as variables intervening between organizational culture and performance. Data were collected in a restaurant/fast food operation which included franchisees as well as employed managers. Results suggest that there are relationships between culture and manager's efficacy and organizational commitment, and that some cultural aspects are related to performance variables such as personnel cost and additional sales. In addition, managers’ commitment and efficacy are also related to performance.</p>","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"5 1","pages":"23-34"},"PeriodicalIF":0.0,"publicationDate":"2005-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1471-5740.2005.00109.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85792629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-03-23DOI: 10.1111/j.1471-5740.2005.00107.x
{"title":"Fifth International Conference on Culinary Arts and Sciences Global and National Perspectives","authors":"","doi":"10.1111/j.1471-5740.2005.00107.x","DOIUrl":"https://doi.org/10.1111/j.1471-5740.2005.00107.x","url":null,"abstract":"","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"5 1","pages":"47-54"},"PeriodicalIF":0.0,"publicationDate":"2005-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1471-5740.2005.00107.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"109160452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-03-23DOI: 10.1111/j.1471-5740.2005.00108.x
Philip Coleman, Andy Roberts
Food hygiene practices in industry have been the subject of much debate over recent years, and various studies have been undertaken which have focused upon the relationships between actual practices and the level of knowledge of caterers and their attitudes towards food safety. Food hygiene training is central to ensuring that food handlers are aware of the risks endemic to certain sectors of the industry and that they implement appropriate good hygiene practices in their workplace. This paper reflects upon some of the studies and issues concerning food hygiene training. Serious doubts are raised regarding current approaches to such training and its effectiveness in changing the behaviour or practices of food handlers and managers. New food safety legislation is due in the near future, but it would appear that food hygiene training requirements will remain as they are. Will this be a missed opportunity?
{"title":"Food hygiene training in the UK: a time for change","authors":"Philip Coleman, Andy Roberts","doi":"10.1111/j.1471-5740.2005.00108.x","DOIUrl":"10.1111/j.1471-5740.2005.00108.x","url":null,"abstract":"<p>Food hygiene practices in industry have been the subject of much debate over recent years, and various studies have been undertaken which have focused upon the relationships between actual practices and the level of knowledge of caterers and their attitudes towards food safety. Food hygiene training is central to ensuring that food handlers are aware of the risks endemic to certain sectors of the industry and that they implement appropriate good hygiene practices in their workplace. This paper reflects upon some of the studies and issues concerning food hygiene training. Serious doubts are raised regarding current approaches to such training and its effectiveness in changing the behaviour or practices of food handlers and managers. New food safety legislation is due in the near future, but it would appear that food hygiene training requirements will remain as they are. Will this be a missed opportunity?</p>","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"5 1","pages":"17-22"},"PeriodicalIF":0.0,"publicationDate":"2005-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1471-5740.2005.00108.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80422968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2004-12-01DOI: 10.1111/J.1471-5740.2004.00105.X
T. Andersson, L. Mossberg
This is an exploratory paper where the main idea is to develop an analysis of dining as a multidimensional experience. In order to assess the relative importance of various aspects of restaurant services, customers were asked to estimate their willingness to pay for six aspects of the dining experience: food, service, fine cuisine, restaurant interior, good company and other customers. Customers were asked to evaluate an ideal restaurant experience as well as their latest restaurant experience. Thus the actual evaluation could be compared with an ideal value to explore where restaurants have opportunities to enhance customers’ restaurant experiences. Results clearly indicate that social needs are important for customers at evening restaurants whereas physiological needs dominate for customers at lunch restaurants.
{"title":"The dining experience: do restaurants satisfy customer needs?","authors":"T. Andersson, L. Mossberg","doi":"10.1111/J.1471-5740.2004.00105.X","DOIUrl":"https://doi.org/10.1111/J.1471-5740.2004.00105.X","url":null,"abstract":"This is an exploratory paper where the main idea is to develop an analysis of dining as a multidimensional experience. In order to assess the relative importance of various aspects of restaurant services, customers were asked to estimate their willingness to pay for six aspects of the dining experience: food, service, fine cuisine, restaurant interior, good company and other customers. Customers were asked to evaluate an ideal restaurant experience as well as their latest restaurant experience. Thus the actual evaluation could be compared with an ideal value to explore where restaurants have opportunities to enhance customers’ restaurant experiences. Results clearly indicate that social needs are important for customers at evening restaurants whereas physiological needs dominate for customers at lunch restaurants.","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"29 1","pages":"171-177"},"PeriodicalIF":0.0,"publicationDate":"2004-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87406262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2004-12-01DOI: 10.1111/J.1471-5740.2004.00101.X
S. Rodgers
Functional foods represent a value adding opportunity for both the food manufacturing and food service sectors. Advances in bio-technology, micro-encapsulation, ingredient synthesis/extraction/purification, nonthermal processing and predictive modelling support the design of 'healthy' foods. Food service operators need to increase their physiological benefits and effects on product quality; legislative requirements; marketing trends and consumer communication techniques. The main advantages of food services in delivering 'functional meals' are the fresh image of the products, the possibility of their frequent consumption and the direct contact with customers during service.
{"title":"Value adding with functional meals","authors":"S. Rodgers","doi":"10.1111/J.1471-5740.2004.00101.X","DOIUrl":"https://doi.org/10.1111/J.1471-5740.2004.00101.X","url":null,"abstract":"Functional foods represent a value adding opportunity for both the food manufacturing and food service sectors. Advances in bio-technology, micro-encapsulation, ingredient synthesis/extraction/purification, nonthermal processing and predictive modelling support the design of 'healthy' foods. Food service operators need to increase their physiological benefits and effects on product quality; legislative requirements; marketing trends and consumer communication techniques. The main advantages of food services in delivering 'functional meals' are the fresh image of the products, the possibility of their frequent consumption and the direct contact with customers during service.","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"43 1","pages":"149-158"},"PeriodicalIF":0.0,"publicationDate":"2004-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80331416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2004-12-01DOI: 10.1111/J.1471-5740.2004.00100.X
Faye D’Heureux‐Calix, N. Badrie
The objectives of this study were to utilize sorrel puree from enzymatic extracted sorrel or roselle (Hibiscus sabdariffa L.) calyces in the processing of sauces and to determine consumer acceptance of sauces with the addition of 0.3% and 0.4% xanthan gum. The physicochemical (particularly colour) and microbial quality changes in sauces were monitored during storage. Pectolase treatment of sorrel calyces resulted in a high yield (94.5%) of puree, but the hue changed (P < 0.05) from red to orange-yellow. Adjustment of puree to pH 2.3 resulted (P < 0.05) in an intense red colour. Sensory and physicochemical attributes did not differ significantly between sauces except for consistency and hue. Sensory colour was the most liked (P < 0.05) attribute with an instrumental colour ‘L’ 23.5, ‘a’ 3.5 and ‘b’ 0.40. Total soluble solids and pH were 41.0–43.5°Brix and 2.62 ± 0.04, respectively. Sauces were liked slightly to moderately in overall acceptability. A positive correlation (P < 0.05) was noted between the overall acceptability to other sensory attributes. Colour became less dark and red (P < 0.05) on storage at 20°C for 6 weeks. Sauces had < 10 cfu/mL of yeasts and moulds, lactobacilli and total mesophilic aerobes throughout storage at 20°C for 8 weeks. A 25-g sauce serving provided 0.7-g dietary fibre or 3% of the daily value. The overall acceptability of sorrel sauce makes it an ideal ingredient for use in the food service industry and inclusion in a number of dishes.
{"title":"Consumer acceptance and physicochemical quality of processed red sorrel/roselle (Hibiscus sabdariffa L.) sauces from enzymatic extracted calyces","authors":"Faye D’Heureux‐Calix, N. Badrie","doi":"10.1111/J.1471-5740.2004.00100.X","DOIUrl":"https://doi.org/10.1111/J.1471-5740.2004.00100.X","url":null,"abstract":"The objectives of this study were to utilize sorrel puree from enzymatic extracted sorrel or roselle (Hibiscus sabdariffa L.) calyces in the processing of sauces and to determine consumer acceptance of sauces with the addition of 0.3% and 0.4% xanthan gum. The physicochemical (particularly colour) and microbial quality changes in sauces were monitored during storage. Pectolase treatment of sorrel calyces resulted in a high yield (94.5%) of puree, but the hue changed (P < 0.05) from red to orange-yellow. Adjustment of puree to pH 2.3 resulted (P < 0.05) in an intense red colour. Sensory and physicochemical attributes did not differ significantly between sauces except for consistency and hue. Sensory colour was the most liked (P < 0.05) attribute with an instrumental colour ‘L’ 23.5, ‘a’ 3.5 and ‘b’ 0.40. Total soluble solids and pH were 41.0–43.5°Brix and 2.62 ± 0.04, respectively. Sauces were liked slightly to moderately in overall acceptability. A positive correlation (P < 0.05) was noted between the overall acceptability to other sensory attributes. Colour became less dark and red (P < 0.05) on storage at 20°C for 6 weeks. Sauces had < 10 cfu/mL of yeasts and moulds, lactobacilli and total mesophilic aerobes throughout storage at 20°C for 8 weeks. A 25-g sauce serving provided 0.7-g dietary fibre or 3% of the daily value. The overall acceptability of sorrel sauce makes it an ideal ingredient for use in the food service industry and inclusion in a number of dishes.","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"25 1","pages":"141-148"},"PeriodicalIF":0.0,"publicationDate":"2004-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84461261","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2004-12-01DOI: 10.1111/J.1471-5740.2004.00102.X
Mia K. Ahlgren, I. Gustafsson, G. Hall
The aim of this thesis was to gain a deeper understanding of ready meal consumers and their demands regarding ready meal products in different situations. Data were gathered with one extensive postal survey and five focus group discussions. The aim of the survey was to investigate the beliefs held about ready meal consumers, identify typical ready meal situations, assess the aims of eating ready meals in these meal situations and, finally, to identify demands regarding ready meals in the purchase situation. The results of the survey showed that the image of the frequent ready meal consumer was a person alone and stressed. The ready meal-consuming respondents confirmed this image when they were in actual situations eating ready meals but not in general. Four common ready meal-eating situations were identified. Ready meals were eaten most frequently as lunch at work and dinner at home. The social context in these situations was found to differ and to affect the activities performed. Ready meals for lunch at work were commonly eaten with colleagues and then discussing was a normal activity. For dinner at home ready meals were usually eaten alone watching TV. The reasons why ready meals were chosen as meal solutions differed. Ready meals suitable for lunch at work should be time-saving and for dinner at home the main demand was that the products should be convenient in order to avoid cooking. Purchaser demands regarding ready meals were found to be influenced by the gender of the purchaser and the intended end-consumer. Female ready meal purchasers were more demanding buyers than males, especially concerning health aspects. The aim of the focus groups was to explore consumers' reasons regarding the choice of ready meals for dinner and to find out how ready meals suit their needs. Ready meals were not regarded as being very appropriate for dinner at home. The social setting of the dinner was one of the most important aspects affecting the choice of what to eat. For ready meals to be suitable for dinner use they should be dishes out of the ordinary with more taste. This thesis has demonstrated that the context of meals affects the entire ready meal choice process and that there is a need to broaden the research perspective beyond the meal. The entire food provisioning process needs to be taken into account.
{"title":"Attitudes and beliefs directed towards ready‐meal consumption","authors":"Mia K. Ahlgren, I. Gustafsson, G. Hall","doi":"10.1111/J.1471-5740.2004.00102.X","DOIUrl":"https://doi.org/10.1111/J.1471-5740.2004.00102.X","url":null,"abstract":"The aim of this thesis was to gain a deeper understanding of ready meal consumers and their demands regarding ready meal products in different situations. Data were gathered with one extensive postal survey and five focus group discussions. The aim of the survey was to investigate the beliefs held about ready meal consumers, identify typical ready meal situations, assess the aims of eating ready meals in these meal situations and, finally, to identify demands regarding ready meals in the purchase situation. The results of the survey showed that the image of the frequent ready meal consumer was a person alone and stressed. The ready meal-consuming respondents confirmed this image when they were in actual situations eating ready meals but not in general. Four common ready meal-eating situations were identified. Ready meals were eaten most frequently as lunch at work and dinner at home. The social context in these situations was found to differ and to affect the activities performed. Ready meals for lunch at work were commonly eaten with colleagues and then discussing was a normal activity. For dinner at home ready meals were usually eaten alone watching TV. The reasons why ready meals were chosen as meal solutions differed. Ready meals suitable for lunch at work should be time-saving and for dinner at home the main demand was that the products should be convenient in order to avoid cooking. Purchaser demands regarding ready meals were found to be influenced by the gender of the purchaser and the intended end-consumer. Female ready meal purchasers were more demanding buyers than males, especially concerning health aspects. The aim of the focus groups was to explore consumers' reasons regarding the choice of ready meals for dinner and to find out how ready meals suit their needs. Ready meals were not regarded as being very appropriate for dinner at home. The social setting of the dinner was one of the most important aspects affecting the choice of what to eat. For ready meals to be suitable for dinner use they should be dishes out of the ordinary with more taste. This thesis has demonstrated that the context of meals affects the entire ready meal choice process and that there is a need to broaden the research perspective beyond the meal. The entire food provisioning process needs to be taken into account.","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"20 1","pages":"159-169"},"PeriodicalIF":0.0,"publicationDate":"2004-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82247943","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2004-09-15DOI: 10.1111/j.1471-5740.2004.00095.x
Annika Olsson, Maria Petterson, Gunilla Jönson
The European food service market was estimated, in 1999, to be worth US$293 billion with high profit margins and a growth rate of 2.75%. Future demand for value-added products and high levels of customization will stress the issue of keeping profit margins in the food service industry. Packaging is a critical issue, because it adheres to the product throughout the entire food service supply chain. Package design influences the efficiency of the entire chain in terms of functions, features, information and cost aspects. The purpose of this study was to explore the demands of value-added packaging in the food service sector and was carried out in the UK. The study shows that there are opportunities to improve packaging solutions to fit better with food service needs. The study also indicates a lack of understanding in the food service sector and that packages can actually add value to the products. Suggested opportunities in package development are presented.
{"title":"Packaging demands in the food service industry","authors":"Annika Olsson, Maria Petterson, Gunilla Jönson","doi":"10.1111/j.1471-5740.2004.00095.x","DOIUrl":"10.1111/j.1471-5740.2004.00095.x","url":null,"abstract":"<p>The European food service market was estimated, in 1999, to be worth US$293 billion with high profit margins and a growth rate of 2.75%. Future demand for value-added products and high levels of customization will stress the issue of keeping profit margins in the food service industry. Packaging is a critical issue, because it adheres to the product throughout the entire food service supply chain. Package design influences the efficiency of the entire chain in terms of functions, features, information and cost aspects. The purpose of this study was to explore the demands of value-added packaging in the food service sector and was carried out in the UK. The study shows that there are opportunities to improve packaging solutions to fit better with food service needs. The study also indicates a lack of understanding in the food service sector and that packages can actually add value to the products. Suggested opportunities in package development are presented.</p>","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"4 3","pages":"97-105"},"PeriodicalIF":0.0,"publicationDate":"2004-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1471-5740.2004.00095.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87471051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2004-09-15DOI: 10.1111/j.1471-5740.2004.00098.x
Einar Marnburg, Svein Larsen, Torvald Ogaard
The success of franchise systems is usually explained by referring to franchisees’ incentives, that is, residual claims to profit and empowerment through delegation. This paper focuses on possible psychological and social dimensions of franchisees’ incentives by investigating franchisees’ and employed managers’ self-efficacy, system commitment, and system conformity performance. In the explorative study, we found that franchisees were significantly more committed than employed managers, but we were not able to discover any differences between operational managers employed by franchisors and franchisees. This paper discusses various theoretical understandings of franchisees’ incentives and discusses possible explanations of how and why franchisees’ incentives affect their employed managers.
{"title":"Uncovering aspects of franchisees’ incentives: an explorative investigation","authors":"Einar Marnburg, Svein Larsen, Torvald Ogaard","doi":"10.1111/j.1471-5740.2004.00098.x","DOIUrl":"10.1111/j.1471-5740.2004.00098.x","url":null,"abstract":"<p>The success of franchise systems is usually explained by referring to franchisees’ incentives, that is, residual claims to profit and empowerment through delegation. This paper focuses on possible psychological and social dimensions of franchisees’ incentives by investigating franchisees’ and employed managers’ self-efficacy, system commitment, and system conformity performance. In the explorative study, we found that franchisees were significantly more committed than employed managers, but we were not able to discover any differences between operational managers employed by franchisors and franchisees. This paper discusses various theoretical understandings of franchisees’ incentives and discusses possible explanations of how and why franchisees’ incentives affect their employed managers.</p>","PeriodicalId":100547,"journal":{"name":"Food Service Technology","volume":"4 3","pages":"117-128"},"PeriodicalIF":0.0,"publicationDate":"2004-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1471-5740.2004.00098.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82529712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}