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Social Enterprises in Serbia: Analysis of Key Development Factors, Major Actors and their Relationships 塞尔维亚社会企业:关键发展因素、主要行动者及其关系分析
Pub Date : 2016-12-01 DOI: 10.7595/MANAGEMENT.FON.2016.0030
Ana Mirić, G. Krstić
In this paper we present evidence from the empirical research which focuses on social entrepreneurship (SE) in Serbia. We analysed the key factors that influence the development of social enterprises, the major actors in the sector and the relationships established among them. Our data show that owners are the dominant stakeholder group influencing SE business and that they are followed by the customers. The influence of the market vs the influence of the regulations changes with the change in size of the enterprise. The importance of the state also changes with the change in size. Though social enterprises operate in the network characterised by the trust among the actors, high quality cooperation and embeddedness into a network of closely tied business relations, the level of influence that sector itself has is perceived very low.
在本文中,我们提出了实证研究的证据,主要集中在社会企业家精神(SE)在塞尔维亚。我们分析了影响社会企业发展的主要因素、社会企业的主要参与者以及他们之间的关系。我们的数据表明,所有者是影响SE业务的主要利益相关者群体,其次是客户。市场的影响和法规的影响随着企业规模的变化而变化。国家的重要性也随着规模的变化而变化。虽然社会企业在网络中运作,其特点是行动者之间相互信任、高质量的合作和融入紧密联系的商业关系网络,但人们认为该部门本身的影响力非常低。
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引用次数: 6
Elements for Designing Stakeholders’ Programmes of Encouraging Young People to Engage in Entrepreneurship 设计持份者鼓励青年创业计划的要素
Pub Date : 2016-12-01 DOI: 10.7595/MANAGEMENT.FON.2016.0027
Jasmina Omerbegović-Bijelović, Z. Rakićević, P. Mirković
This paper proposes a way to help in solving the high levels of unemployment amongst the young (in Serbia) – by designing and realising stakeholders’ programmes which would allow inclusion of the young in the entrepreneurial world (through either self-employment or employment of others). The idea is to identify and recommend to stakeholders the competencies and motives that drive the nowadays young entrepreneurs – as models for enabling and motivating unemployed youth to engage into the entrepreneurial world. On the basis of facts obtained by research – which pinpoint the competencies - both practical and theoretical, on the basis of the motives of the young entrepreneurs in Serbia, as well as on the basis of their beliefs/attitudes about the same aspects of starting and undertaking entrepreneurial projects, some recommendations for stakeholders have been generated for designing a programme to encourage those young people to join the ranks of entrepreneurs. What remains is for the relevant authorities - in the legal and even family settings, i.e., all those who can recognise some self-interest, is to get started and dedicate themselves to the young and their entry into the world of entrepreneurship. The contribution of this paper is in the suggestions for the different types of stakeholders which would help them design programmes to bring the young generations into the entrepreneurial sphere. We also consider even the very fact of pointing out the different roles of the varied social subjects/stakeholders to be useful in bringing the younger generations into the world of entrepreneurship, as a form of care for the young generations.
本文提出了一种帮助解决(塞尔维亚)年轻人高失业率的方法——通过设计和实现利益相关者的方案,允许年轻人参与创业世界(通过自营职业或雇佣他人)。这个想法是确定并向利益相关者推荐驱动当今年轻企业家的能力和动机-作为使和激励失业青年参与创业世界的模式。根据研究所得的事实- -这些事实指出了实际和理论上的能力,根据塞尔维亚青年企业家的动机,以及根据他们对开办和开展企业项目的相同方面的信念/态度,为利益攸关者提出了一些建议,以便设计一个方案,鼓励这些年轻人加入企业家行列。剩下要做的就是让有关当局——在法律乃至家庭环境中,即所有能够认识到自身利益的人——开始行动,致力于帮助年轻人,帮助他们进入创业世界。本文的贡献在于为不同类型的利益相关者提出建议,帮助他们设计方案,将年轻一代带入创业领域。我们还认为,指出不同社会主体/利益相关者的不同角色,作为对年轻一代的一种关怀,有助于将年轻一代带入创业世界。
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引用次数: 2
Strategic orientation of SMEs: empirical research 中小企业战略定位:实证研究
Pub Date : 2016-12-01 DOI: 10.7595/MANAGEMENT.FON.2016.0026
Jelena Minović, Marija Lazarević-Moravčević, I. Beraha
The main objective of the paper is to identify the sources of competitive advantage of small and medium-sized enterprises in Serbia. Gaining a competitive advantage is the key priority of market-oriented enterprises regardless of their size and sector. Since business environment in Serbia is not stimulating enough for enterprises’ growth and development, the paper highlights the role of strategic orientation in business promotion and development. In order to identify the sources of competitive advantage, the empirical research is conducted by using the survey method. The research sample is created by using a selective approach, namely, the sample includes enterprises with more than ten employees, and enterprises identified to have the potential for growth and development. The research results indicate that small and medium-sized enterprises in Serbia are generally focused on costs as a source of competitive advantage, i.e., they gain competitive advantage in a selected market segment by offering low price and average quality products/services. In addition, the results of the research point out that the Serbian small and medium-sized enterprises are innovation-oriented. Organizations qualifying as middle-sized enterprises are predominantly focused on process innovations, while small businesses are primarily oriented towards product innovations. One of the limitations of the research refers to the small presence of the research sample within the category of middle-sized enterprises. The smaller sample presence than it was previously planned is mostly due to the lack of managers’ willingness to participate in the research, as well as to the fact that these enterprises account for the smaller share in the total number of enterprises in the small-and medium-sized enterprises’ sector. Taking into account that the sector of small and medium-sized enterprises generates around 30% of the country’s GDP, we consider the research results to be beneficial for both scientific and professional communities, as well as for economic policy makers in Serbia.
本文的主要目的是确定塞尔维亚中小企业竞争优势的来源。获得竞争优势是市场导向企业的关键优先事项,无论其规模和行业如何。由于塞尔维亚的商业环境对企业成长和发展的刺激不够,本文强调了战略导向在企业促进和发展中的作用。为了找出竞争优势的来源,本文采用调查法进行实证研究。研究样本采用选择性方法创建,即样本包括员工人数在10人以上的企业,以及被认为具有成长和发展潜力的企业。研究结果表明,塞尔维亚的中小型企业一般把成本作为竞争优势的来源,即它们通过提供低价格和平均质量的产品/服务在选定的细分市场中获得竞争优势。此外,研究结果还指出,塞尔维亚中小企业具有创新导向。作为中型企业的组织主要关注过程创新,而小型企业主要面向产品创新。研究的局限性之一是研究样本在中型企业类别中的存在性很小。样本存在比之前计划的要小,主要是由于管理者缺乏参与研究的意愿,以及这些企业在中小企业部门的企业总数中所占的份额较小。考虑到中小型企业占该国国内生产总值的30%左右,我们认为研究结果对塞尔维亚的科学和专业社区以及经济决策者都是有益的。
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引用次数: 12
Antecedents of Hotel Profitability: Empirical Evidence from Belgrade 酒店盈利能力的前因:来自贝尔格莱德的经验证据
Pub Date : 2016-12-01 DOI: 10.7595/MANAGEMENT.FON.2016.0031
Miloš Milosavljević, Nemanja Milanović, Sladjana Benkovic
Tourism and hospitality have received an immense attention from scholars, policy holders, decision makers and other important stakeholders in Belgrade, a main tourist destination of Serbia. The aim of this paper is to determine the main drivers of profit margins in the hotel sector in Belgrade. A particular aim is to explore the effects of variables – size, market concentration, and market share and customer satisfaction – on hotel profit margins. The study analyzed the secondary reliable sources. The data were analyzed with correlations and regressions. The results indicate that customer perception is a paramount factor driving the financial performance of hotels. These findings could be useful to scholars and practitioners interested in business performances of Belgrade hotels.
贝尔格莱德是塞尔维亚的一个主要旅游目的地,旅游业和酒店业受到了学者、政策制定者、决策者和其他重要利益攸关方的极大关注。本文的目的是确定利润率在贝尔格莱德酒店部门的主要驱动因素。一个特别的目的是探索变量——规模、市场集中度、市场份额和顾客满意度——对酒店利润率的影响。本研究分析了二级可靠来源。对数据进行相关性和回归分析。结果表明,顾客感知是推动酒店财务绩效的最重要因素。这些发现可能对对贝尔格莱德酒店经营业绩感兴趣的学者和从业者有用。
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引用次数: 2
Application of Dynamic Programming in Planning Costs of Telecommunication Security Operations to Provide Aid to Civilian Authorities 动态规划在电信安全运营成本规划中的应用,为民政当局提供援助
Pub Date : 2016-12-01 DOI: 10.7595/MANAGEMENT.FON.2016.0029
M. Mihajlović, Samed Karović, Slobodan Ristić, Goran Radovanović
The problem in planning costs of an operation, i.e., the problem of determining an optimal capacity of units used in time is a highly complex problem whose solution can be obtained in different ways, depending on what is taken as an optimality criterion and the types of limiting factors that are present during an operation’s realization. The main goal of this paper is to show the practical application of dynamic programming with the aim of improving planning and organizing forces and costs during the realization of the Serbian army’s third mission. Data on the use of Serbian Military’s units after the earthquake in the area of Kraljevo in 2010 were analysed. The paper covers the use of dynamic programming, namely, the complex optimization problem of using military units, which depends on a large number of variables and can be extremely difficult to solve, is disassembled into several smaller partial problems that depend on one variable and are simpler to solve. The model of using the military is based on mission usage and represented as one of possible scenarios of natural disasters that engulfed a part of the Serbian territory.
操作成本规划问题,即确定及时使用的单元的最优容量问题是一个高度复杂的问题,其解决方法可以通过不同的方式获得,这取决于作为最优准则的方法和操作实现过程中存在的限制因素的类型。本文的主要目标是展示动态规划的实际应用,目的是在实现塞尔维亚军队第三次任务期间改进规划和组织部队和费用。分析了2010年克拉列沃地区地震后塞尔维亚军队单位的使用数据。本文涵盖了动态规划的应用,即将依赖于大量变量且极难求解的军事单位使用的复杂优化问题分解为依赖于一个变量且更容易求解的几个较小的局部问题。使用军队的模式是根据特派团的使用情况,作为自然灾害吞没一部分塞尔维亚领土的可能情况之一。
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引用次数: 3
Mapping Personal Data Flow and Regulatory Compliance in Serbian Public Institutions 绘制塞尔维亚公共机构的个人数据流和法规遵从性
Pub Date : 2016-09-01 DOI: 10.7595/MANAGEMENT.FON.2016.0018
D. Krivokapic, Danilo Krivokapić, Ivan Todorovic, Stefan Komazec
Personal data protection is becoming a major research topic in the last decades. With the technological advances, this issue was given a completely new perspective, due to increased possibilities for both use and misuse. Personal data have become a very valuable resource for different organizations worldwide in various sectors. However, regardless the efforts and constant legislation processes, personal data protection has still not been adequately managed, especially in developing countries such as Serbia. The motivation for this research was the big leak of personal data collected by the Serbian Privatisation Agency that occurred in 2014. During the research we analyzed legal, organizational and technical aspects of personal data management in six public institutions that are the largest personal data processors in Serbia. In this paper we provide the overview of the current situation and the recommendations for policy makers related to personal data protection in Serbia with a focus on the public sector.
在过去的几十年里,个人数据保护正在成为一个重要的研究课题。随着技术的进步,由于使用和误用的可能性增加,这个问题被赋予了一个全新的视角。个人资料已成为世界各地不同部门的不同组织非常宝贵的资源。然而,尽管做出了努力和不断的立法进程,个人数据保护仍然没有得到充分的管理,特别是在塞尔维亚等发展中国家。这项研究的动机是2014年发生的塞尔维亚私有化机构收集的大量个人数据泄露。在研究期间,我们分析了塞尔维亚最大的个人数据处理机构六家公共机构的个人数据管理的法律、组织和技术方面。在本文中,我们概述了目前的情况,并为政策制定者提供了有关塞尔维亚个人数据保护的建议,重点是公共部门。
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引用次数: 2
Usability of m-Health Services: A Health Professional’s Perspective 移动医疗服务的可用性:健康专业人士的观点
Pub Date : 2016-09-01 DOI: 10.7595/MANAGEMENT.FON.2016.0022
Branka Rodić-Trmčić, A. Labus, Z. Bogdanović, D. Babic, Aleksandra Dacic-Pilcevic
In the modern world the use of information and communication technologies, computer networks and systems based on such technologies are the determinants of efficiency and operating performance in healthcare. This paper deals with the concepts of electronic and mobile health and opportunities of their implementation in the healthcare systems. This paper will analyze the factors that influence the acceptance of mobile healthcare services among employees in health institutions. The main goal of this paper was to analyze the possibilities of using mobile healthcare services in health institutions, as well as to analyze the predictors for successful implementation of mobile health services. The research results indicate a high level of knowledge regarding the usefulness and availability of services among healthcare workers in health institutions, which is the prerequisite for a successful implementation of mobile health in the healthcare system.
在现代世界中,使用信息和通信技术,计算机网络和基于这些技术的系统是医疗保健效率和运营绩效的决定因素。本文讨论了电子和移动健康的概念及其在医疗保健系统中实施的机会。本文将分析影响医疗机构员工接受移动医疗服务的因素。本文的主要目标是分析在卫生机构中使用移动医疗服务的可能性,以及分析成功实施移动医疗服务的预测因素。研究结果表明,卫生机构的卫生保健工作者对服务的有用性和可获得性有很高的认识,这是在卫生保健系统中成功实施流动医疗的先决条件。
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引用次数: 6
Interdepartmental Cooperation in Defence Issues and Strategic Intelligence 国防问题和战略情报的部门间合作
Pub Date : 2016-09-01 DOI: 10.7595/MANAGEMENT.FON.2016.0017
N. Nikolić, S. Jankovic, D. Vuletić
The motivation for this paper comes from one successfully conducted empirical research about motivation of potential candidates to serve in the active reserve as a kind of military service which is recently introduced in the Serbian Army. The research team was faced with a set of problems related to the deadlines, resources and mandate issues. A solution was found in agile interdepartmental cooperation. Firstly, we started with identification of missing resources and mandates of our research team. Then, we investigated where we could find the missing issues. After that, we established lines for cooperation with other departments in the MoD. The clarity of interdepartmental communication and concretisation of demands and expectations were crucial for success. In the end we realized the full potential of interdepartmental cooperation and started to think about that phenomenon in the wider context of defence and security issues. We found some other examples of interdepartmental cooperation in earlier efforts of the defence sector reform, as well as some results in other armies. The paper presents strengths and opportunities of interdepartmental cooperation through temporary engaged working groups in the specific defence sector environment, as well as potential obstacles. In a wider aspect, interdepartmental cooperation in defence and security issues becomes more and more important because of new security challenges we are facing today.
本文的研究动机来源于一项成功的实证研究,该实证研究是关于塞尔维亚军队最近引入的现役后备役作为一种兵役的潜在候选人服役动机。研究小组面临着与最后期限、资源和任务有关的一系列问题。在敏捷的跨部门合作中找到了解决方案。首先,我们从确定缺失的资源和研究团队的任务开始。然后,我们调查了在哪里可以找到缺失的问题。在那之后,我们建立了与国防部其他部门的合作路线。部门间沟通的清晰和需求和期望的具体化是成功的关键。最后,我们认识到部门间合作的全部潜力,并开始在国防和安全问题的更广泛背景下考虑这一现象。我们在国防部门改革的早期努力中发现了其他一些部门间合作的例子,在其他军队中也取得了一些成果。该文件提出了通过在特定国防部门环境中临时参与的工作组进行部门间合作的优势和机会,以及潜在的障碍。从更广泛的角度来看,由于我们今天面临新的安全挑战,国防和安全问题的部门间合作变得越来越重要。
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引用次数: 1
Behavioural Finance and Its Postulates 行为金融学及其假设
Pub Date : 2016-09-01 DOI: 10.7595/MANAGEMENT.FON.2016.0020
Milena Vučinić
The reasons for dealing with the chosen topic can be found in the fact that there is a certain number of anomalies, system errors and conduct leaving the frames of rational behaviour, not being included and presented synthetically within a concise scientific work. Instead, the analysis deals with definite, already identified postulates of behavioural economics and finance. During the research, induction, deduction, comparative and abstraction methods are used. The challenge of the research lies in the identification of those system errors, partialities and behaviours deviating from postulates of rational, typical for classical finance, not being covered by standard behavioural, economic and finance literature. However, the challenge is even bigger because of the fact that it deals with answers to demands of universality and conciseness. Its greatest importance is reflected in the extent of identified and processed anomalies decision makers face, as well as in the identification and description of factors implying absence of rationality during the decision making process.
处理所选主题的原因可以在以下事实中找到,即有一定数量的异常情况,系统错误和行为离开理性行为的框架,没有被包括在内并在简明的科学工作中综合呈现。相反,该分析处理的是明确的、已经确定的行为经济学和金融学假设。在研究过程中,运用了归纳、演绎、比较和抽象等方法。这项研究的挑战在于识别那些偏离理性假设的系统错误、偏袒和行为,这是典型的经典金融,而不是标准的行为、经济和金融文献所涵盖的。然而,挑战甚至更大,因为它涉及对普遍性和简洁性要求的回答。它的最大重要性体现在决策者所面临的识别和处理异常的程度,以及在决策过程中对暗示缺乏合理性的因素的识别和描述。
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引用次数: 2
Analysis of the Capital Budgeting Practices: Serbian Case 资本预算实践分析:塞尔维亚案例
Pub Date : 2016-06-01 DOI: 10.7595/MANAGEMENT.FON.2016.0009
L. Barjaktarović, Katarina Djulic, Renata Pindžo, Ana Vjetrov
This paper addresses two major research questions: which techniques firms in Serbia use for project evaluation, and how the Serbian companies calculate their cost of capital. The authors have created the questionnaire and the sample consisting of 65 companies that responded to the enquiry (out of 392) during the year 2015. The results showed that payback criterion is the most dominant capital budgeting technique used by firms in Serbia. Further, the results revealed that large firms as well as multinational firms are more inclined to use discounted cash flow capital budgeting techniques and other sophisticated techniques. Finally, the authors have concluded that the CAPM is not the dominant method for calculating cost of capital by the companies from the sample analyzing the overall sample. Consequently, skilled human capital, the adequate knowledge and developed procedures may contribute to accepting capital budgeting techniques such as discounted cash flow analysis and other sophisticated techniques by larger portion of the companies in Serbia. Finally, existence of perfect financial market is a necessary precondition for implementing all these contemporary financial concepts and its development has to be posed as one of the priorities in the years to come.
本文解决了两个主要的研究问题:塞尔维亚公司使用哪些技术进行项目评估,以及塞尔维亚公司如何计算其资本成本。作者制作了调查问卷和样本,其中包括2015年对调查做出回应的65家公司(392家公司中)。结果表明,偿付标准是塞尔维亚企业最主要的资本预算技术。此外,研究结果显示,大型公司和跨国公司更倾向于使用贴现现金流资本预算技术和其他复杂的技术。最后,通过对整个样本的分析,得出CAPM并不是企业计算资本成本的主要方法。因此,熟练的人力资本、充分的知识和开发的程序可能有助于塞尔维亚大部分公司接受诸如贴现现金流量分析和其他复杂技术等资本预算技术。最后,完善的金融市场的存在是落实所有这些当代金融理念的必要前提,其发展必须成为未来几年的重点之一。
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引用次数: 6
期刊
Management: Journal for Theory and Practice Management
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