Martin Hepp, F. Leymann, J. Domingue, Alexander Wahler, D. Fensel
Business process management (BPM) is the approach to manage the execution of IT-supported business operations from a business expert's view rather than from a technical perspective. However, the degree of mechanization in BPM is still very limited, creating inertia in the necessary evolution and dynamics of business processes, and BPM does not provide a truly unified view on the process space of an organization. We trace back the problem of mechanization of BPM to an ontological one, i.e. the lack of machine-accessible semantics, and argue that the modeling constructs of semantic Web services frameworks, especially WSMO, are a natural fit to creating such a representation. As a consequence, we propose to combine SWS and BPM and create one consolidated technology, which we call semantic business process management (SBPM)
{"title":"Semantic business process management: a vision towards using semantic Web services for business process management","authors":"Martin Hepp, F. Leymann, J. Domingue, Alexander Wahler, D. Fensel","doi":"10.1109/ICEBE.2005.110","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.110","url":null,"abstract":"Business process management (BPM) is the approach to manage the execution of IT-supported business operations from a business expert's view rather than from a technical perspective. However, the degree of mechanization in BPM is still very limited, creating inertia in the necessary evolution and dynamics of business processes, and BPM does not provide a truly unified view on the process space of an organization. We trace back the problem of mechanization of BPM to an ontological one, i.e. the lack of machine-accessible semantics, and argue that the modeling constructs of semantic Web services frameworks, especially WSMO, are a natural fit to creating such a representation. As a consequence, we propose to combine SWS and BPM and create one consolidated technology, which we call semantic business process management (SBPM)","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126632661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Radio frequency identification (RFID) is expected to be widely used in the future, as it can be embedded into everyday items as RFID tags. Using RFID technology, enterprises can share real-time data about products with trade partners over the Internet. Application service provider (ASP) provides services for clients in a central managing way by Internet. Users who subscribe the ASP service do not need to pay much attention about the deployment, integration, access, training, management, and support of applications, because all these are done by ASP. According to the difficulties of lacking of funds and expertise for implementing RFID and complicated RFID system construction the enterprises encountered, we focus on a solution to integrate RFID system with enterprise application system based on ASP model
无线射频识别(RFID)可以作为RFID标签嵌入到日常用品中,有望在未来得到广泛应用。利用RFID技术,企业可以通过互联网与贸易伙伴共享产品的实时数据。ASP (Application service provider)通过Internet以集中管理的方式为客户端提供服务。订阅ASP服务的用户不需要过多关注应用程序的部署、集成、访问、培训、管理和支持,因为所有这些都是由ASP完成的。针对企业实施RFID缺乏资金和专业知识以及RFID系统建设复杂的困难,重点研究了基于ASP模型的RFID系统与企业应用系统集成的解决方案
{"title":"Public RFID service platform based on ASP model","authors":"Jie Wu, Dong Wang, H. Sheng","doi":"10.1109/ICEBE.2005.99","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.99","url":null,"abstract":"Radio frequency identification (RFID) is expected to be widely used in the future, as it can be embedded into everyday items as RFID tags. Using RFID technology, enterprises can share real-time data about products with trade partners over the Internet. Application service provider (ASP) provides services for clients in a central managing way by Internet. Users who subscribe the ASP service do not need to pay much attention about the deployment, integration, access, training, management, and support of applications, because all these are done by ASP. According to the difficulties of lacking of funds and expertise for implementing RFID and complicated RFID system construction the enterprises encountered, we focus on a solution to integrate RFID system with enterprise application system based on ASP model","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132395289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper intends to bear witness on the past, present and future of portals at BNP Paribas with a focus on: 1) the B2E intranet portal (Echo'net), 2) the French B2C home banking portal (BNPPARIBAS.NET). It introduce the challenges that confronted BNP Paribas in each case, reflect on lessons learnt and future trends and finally suggest what financial services firms expect from e-business infrastructure hardware and software vendors and service providers
{"title":"Industry track portals at BNP Paribas: a brief testimony (April 2005)","authors":"Marc Idelson","doi":"10.1109/ICEBE.2005.77","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.77","url":null,"abstract":"This paper intends to bear witness on the past, present and future of portals at BNP Paribas with a focus on: 1) the B2E intranet portal (Echo'net), 2) the French B2C home banking portal (BNPPARIBAS.NET). It introduce the challenges that confronted BNP Paribas in each case, reflect on lessons learnt and future trends and finally suggest what financial services firms expect from e-business infrastructure hardware and software vendors and service providers","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128286914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jiamao Liu, Ning Gu, Y. Zong, Zhigang Ding, Shaohua Zhang, Quan-hai Zhang
Based on a Web service quality model, this paper proposes a Web services automatic composition approach that can enable end user to compose a Web service automatically. After modeling Web services with rules and eliminating semantics conflicts among model parameters, a deduced network is computed with the inputs given by end user. With the deduced network, we can find the composition plan whose QoS is optimal
{"title":"Web services automatic composition based on QoS","authors":"Jiamao Liu, Ning Gu, Y. Zong, Zhigang Ding, Shaohua Zhang, Quan-hai Zhang","doi":"10.1109/ICEBE.2005.128","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.128","url":null,"abstract":"Based on a Web service quality model, this paper proposes a Web services automatic composition approach that can enable end user to compose a Web service automatically. After modeling Web services with rules and eliminating semantics conflicts among model parameters, a deduced network is computed with the inputs given by end user. With the deduced network, we can find the composition plan whose QoS is optimal","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"243 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134331476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Introducing micro-payment mechanism into P2P systems will bring economic incentives to various P2P applications and encourage peers to share their resources. In this paper, we present a new micro-payment protocol, CPay, which exploits unique characteristics of P2P systems. The protocol establishes dynamic consistent hashing map between the set of all peers in the system and its subset of high performance peers. In each transaction, the payer's corresponding high performance peer checks the transaction to make sure that any illegal use of the e-coin would be timely detected. The protocol effectively exploits the heterogeneity of the P2P system and can achieve load balance
{"title":"A new micro-payment protocol based on P2P networks","authors":"Jia Zou, Si Tiange, Huang Liansheng, Yiqi Dai","doi":"10.1109/ICEBE.2005.12","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.12","url":null,"abstract":"Introducing micro-payment mechanism into P2P systems will bring economic incentives to various P2P applications and encourage peers to share their resources. In this paper, we present a new micro-payment protocol, CPay, which exploits unique characteristics of P2P systems. The protocol establishes dynamic consistent hashing map between the set of all peers in the system and its subset of high performance peers. In each transaction, the payer's corresponding high performance peer checks the transaction to make sure that any illegal use of the e-coin would be timely detected. The protocol effectively exploits the heterogeneity of the P2P system and can achieve load balance","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114905428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Optimization of execution plans in information mediators is a critical task, especially when sources are remote and semistructured, as in the case of transactional Web sites. Lack of quality of service in HTTP connections does not ease the measurement of the mediated query performance. Different solutions based on relational and hierarchical optimization techniques have been proposed, mainly in terms of time and space. This article integrates some of these techniques by using a specialized cost repository but, more importantly, defines a physical layer optimization cost model by means of a configurable pool of browsers, which improves dramatically query execution time in Web mediators
{"title":"Adding physical optimization to cost models in information mediators","authors":"Justo Hidalgo, A. Pan, José Losada, M. Álvarez","doi":"10.1109/ICEBE.2005.21","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.21","url":null,"abstract":"Optimization of execution plans in information mediators is a critical task, especially when sources are remote and semistructured, as in the case of transactional Web sites. Lack of quality of service in HTTP connections does not ease the measurement of the mediated query performance. Different solutions based on relational and hierarchical optimization techniques have been proposed, mainly in terms of time and space. This article integrates some of these techniques by using a specialized cost repository but, more importantly, defines a physical layer optimization cost model by means of a configurable pool of browsers, which improves dramatically query execution time in Web mediators","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125351003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Component business modeling (CBM) is an aggregation of models, methods and techniques that are designed to organize, understand, evaluate, and ultimately, transform an enterprise. The decomposition of an enterprise into well bounded and discrete business components enables a straightforward understanding of a complex enterprise and facilitates the realization of business intent by information technology. This paper examines the use of CBM within the government sector. At more than twice the size of the world's largest commercial enterprise, the Business Management Modernization Program (BMMP) of the Department of Defense (DoD) is undertaking a dramatic and complex business transformation. Our team proposed the use of CBM to address their objectives. We first discuss how business components (referred to as business capabilities by the DoD) is used to leverage the enterprise architecture, to analyze business transformation opportunities, and to identify business services. We then describe how the results of CBM can be used to refine a service oriented view of the business
{"title":"Using component business modeling to facilitate business enterprise architecture and business services at the US Department of Defense","authors":"David Flaxer, A. Nigam, J. Vergo","doi":"10.1109/ICEBE.2005.124","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.124","url":null,"abstract":"Component business modeling (CBM) is an aggregation of models, methods and techniques that are designed to organize, understand, evaluate, and ultimately, transform an enterprise. The decomposition of an enterprise into well bounded and discrete business components enables a straightforward understanding of a complex enterprise and facilitates the realization of business intent by information technology. This paper examines the use of CBM within the government sector. At more than twice the size of the world's largest commercial enterprise, the Business Management Modernization Program (BMMP) of the Department of Defense (DoD) is undertaking a dramatic and complex business transformation. Our team proposed the use of CBM to address their objectives. We first discuss how business components (referred to as business capabilities by the DoD) is used to leverage the enterprise architecture, to analyze business transformation opportunities, and to identify business services. We then describe how the results of CBM can be used to refine a service oriented view of the business","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125402495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper proposes a novel application of the popular content syndication format RSS (really simple syndication) to improve the user experience of humans interacting with electronic workflows. We will discuss this in relation to a more general solution, formidable, for developing and deploying electronic business processes that consist of a mixture of automatic and human-facing steps
{"title":"Combination of RSS newsfeeds and forms for driving Web-based workflow","authors":"D. Bourges-Waldegg, C. Hörtnagl","doi":"10.1109/ICEBE.2005.37","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.37","url":null,"abstract":"This paper proposes a novel application of the popular content syndication format RSS (really simple syndication) to improve the user experience of humans interacting with electronic workflows. We will discuss this in relation to a more general solution, formidable, for developing and deploying electronic business processes that consist of a mixture of automatic and human-facing steps","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126626730","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The production process of a refinery is a complicated process, which consists of immense units. For some units, the products are multiple, so does the feasible operation mode of products of certain units. Which kind of operation mode is utilized decides the production strategy of a refinery. In this paper, how to gain reasonable production strategy is focused on due to the immense benefit it can bring to, and a production strategy optimization model based on mixed bi-level programming method is presented to solve this problem. All the units included in the production process are divided into two levels, and most of the production information of them is integrated by a database system in the model. How the optimization model can be used as a viable tool is also showed by a simple case study at Daqing refinery
{"title":"Refining production strategy optimization model based on mixed bi-level programming method","authors":"Wang Wei, Mei Wei, Zhang Qiang, Li Ze-fei","doi":"10.1109/ICEBE.2005.78","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.78","url":null,"abstract":"The production process of a refinery is a complicated process, which consists of immense units. For some units, the products are multiple, so does the feasible operation mode of products of certain units. Which kind of operation mode is utilized decides the production strategy of a refinery. In this paper, how to gain reasonable production strategy is focused on due to the immense benefit it can bring to, and a production strategy optimization model based on mixed bi-level programming method is presented to solve this problem. All the units included in the production process are divided into two levels, and most of the production information of them is integrated by a database system in the model. How the optimization model can be used as a viable tool is also showed by a simple case study at Daqing refinery","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126682525","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
One of the most significant changes in the practice of marketing during the last decade is the shift in emphasis from a transaction orientation customer interaction to the customer relationship management (CRM). However, in large organizations, it is not very easy to collect, collate, and transform the customer data necessary for creating systems to support customer relationship management as the basis of the enterprise-wide customer relationship strategy. There are many reasons for this difficulty, including organizational structure and the resulting complexity in the enterprise systems. In this paper, we use the example of Cisco Systems Inc. to demonstrate how to build an effective customer relationship management system that integrates with the organization processes to help an enterprise recognize more targeted market. The new CRM system helps Cisco integrate all customers' data in a single data repository to support quantifiable and measurable needs of `knowledge marketing' functions. It led to new marketing processes that are more effective and efficient. The experience in Cisco allows us to identify successful design practices and develop recommendations for organizations that are interested in deploying a similar system
{"title":"CRM systems used for targeting market: a case at Cisco Systems","authors":"R. Bhaskar, Yi Zhang","doi":"10.1109/ICEBE.2005.46","DOIUrl":"https://doi.org/10.1109/ICEBE.2005.46","url":null,"abstract":"One of the most significant changes in the practice of marketing during the last decade is the shift in emphasis from a transaction orientation customer interaction to the customer relationship management (CRM). However, in large organizations, it is not very easy to collect, collate, and transform the customer data necessary for creating systems to support customer relationship management as the basis of the enterprise-wide customer relationship strategy. There are many reasons for this difficulty, including organizational structure and the resulting complexity in the enterprise systems. In this paper, we use the example of Cisco Systems Inc. to demonstrate how to build an effective customer relationship management system that integrates with the organization processes to help an enterprise recognize more targeted market. The new CRM system helps Cisco integrate all customers' data in a single data repository to support quantifiable and measurable needs of `knowledge marketing' functions. It led to new marketing processes that are more effective and efficient. The experience in Cisco allows us to identify successful design practices and develop recommendations for organizations that are interested in deploying a similar system","PeriodicalId":118472,"journal":{"name":"IEEE International Conference on e-Business Engineering (ICEBE'05)","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121765439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}