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The Financial Restitution Gap in Consumer Finance: Insights from Complaints Filed with the CFPB 消费者金融领域的金融赔偿差距:来自消费者金融保护局投诉的见解
Pub Date : 2021-01-14 DOI: 10.2139/ssrn.3766485
Charlotte Haendler, Rawley Z. Heimer
Consumers seek restitution for disputed financial services by filing complaints with the Consumer Financial Protection Bureau (CFPB). We find that filings from low-socioeconomic (i.e., low-income and African American) zip codes were 30% less likely to be resolved with the consumer receiving financial restitution. At the same time, low- and high-socioeconomic zip codes submitted an equal share of the CFPB complaints. The socioeconomic gap in financial restitution was scarcely present under the Obama administration, but grew substantially under the Trump administration. We attribute the change in financial restitution under different political regimes to companies anticipating a more industry-friendly CFPB, as well as to the more industry-friendly leadership of the CFPB achieving less financial restitution for low-socioeconomic filers. The financial restitution gap cannot be explained by differences in product usage nor the quality of complaints, which we measure using textual analysis.
消费者通过向消费者金融保护局(CFPB)提出投诉来寻求有争议的金融服务的赔偿。我们发现,来自低社会经济水平(即低收入和非裔美国人)邮政编码的申请,消费者获得财务赔偿的可能性要低30%。与此同时,低社会经济和高社会经济邮政编码提交的CFPB投诉的份额相等。经济赔偿方面的社会经济差距在奥巴马政府时期几乎不存在,但在特朗普政府时期却大幅扩大。我们将不同政治制度下财务赔偿的变化归因于公司对行业更友好的CFPB的预期,以及CFPB对行业更友好的领导层为低社会经济水平的申报者实现更少的财务赔偿。财务赔偿差距不能用产品使用和投诉质量的差异来解释,我们使用文本分析来衡量。
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引用次数: 5
Does Additional Mandatory Reporting Alter Charity or Donor Behavior? Examining the 2006 Pension Protection Act 额外的强制性报告会改变慈善机构或捐赠者的行为吗?审查2006年养老金保护法
Pub Date : 2020-10-27 DOI: 10.2139/ssrn.3711094
J. Oxley
Financial disclosure requirements are common accountability measures placed on publicly funded organizations. However, the impact of financial disclosure requirements on organizational structure or on financial contributors’ behavior is not well understood in the context of non-profit organizations. I explore this question by analyzing mandatory Form 990-T disclosure included in the Pension Protection Act. This contributes to the understanding of organizational and financial contributor response to mandatory disclosure in an environment already requiring operation data disclosure. I use a difference-in-differences approach, comparing organizations filing a Form 990-T at least once in the three years prior to passage to those who did not. I find that one in four filing organizations create a subsidiary in the following two filing years. Subsidiary tax filings are not subject to disclosure, indicating that non-profits can restructure their organizations in a manner allowing them to circumvent disclosure requirements. While charities alter their organizational structure, I find no evidence of net changes in donor behavior towards charities, as aggregate total contributions and government grants received do not change.
财务披露要求是针对公共资助组织的常见问责措施。然而,在非营利组织的背景下,财务披露要求对组织结构或财务出资人行为的影响尚未得到很好的理解。我通过分析养老金保护法中强制性的990-T表格披露来探讨这个问题。这有助于理解组织和财务贡献者在已经要求操作数据披露的环境中对强制性披露的反应。我采用了“差中之差”的方法,比较那些在通过前三年至少提交一次990-T表格的组织和那些没有提交的组织。我发现四分之一的备案机构会在接下来的两个备案年度里创建子公司。子公司的税务申报不需要披露,这表明非营利组织可以通过某种方式重组其组织,从而规避披露要求。虽然慈善机构改变了他们的组织结构,但我没有发现捐助者对慈善机构的行为发生净变化的证据,因为捐款总额和收到的政府赠款没有变化。
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引用次数: 0
Entitled to Leave: The impact of Unemployment Insurance Eligibility on Employment Duration and Job Quality 离职资格:失业保险资格对就业时间和工作质量的影响
Pub Date : 2020-01-13 DOI: 10.2139/ssrn.3519901
L. Khoury, Clément Brébion, S. Briole
Entitlement conditions are a little explored dimension of unemployment insurance (UI) schemes. In this paper, we provide a comprehensive evaluation of a reform that softened the minimum employment record condition to qualify for UI benefits in France after 2009. Using administrative panel data matching employment and unemployment spells, we first provide clear evidence that the reform induced a separation response at the eligibility threshold. It appears both at the micro level – through a jump in transitions from employment to unemployment – and at the macro level – through the scheduling of shorter contracts, in line with the new eli- gibility requirements. Exploiting the reform as well as relevant sample restrictions, we then estimate the effects of receiving UI benefits on subsequent labour market outcomes using a regression discontinuity design. Our findings point to a large negative impact of UI benefits receipt on employment probability up to 21 months after meeting the eligibility criterion, which is not counterbalanced by an increase in job quality.
权利条件是失业保险(UI)计划中很少被探索的一个维度。在本文中,我们提供了一个全面的评估改革,软化最低就业记录条件,以符合2009年以后在法国失业救济金。利用匹配就业和失业时间的行政面板数据,我们首先提供了明确的证据,证明改革在资格门槛上引发了分离反应。它既表现在微观层面——通过从就业到失业的过渡的跳跃——也表现在宏观层面——通过安排更短的合同,符合新的易理解性要求。利用改革以及相关的样本限制,我们然后使用回归不连续设计估计接受UI福利对随后劳动力市场结果的影响。我们的研究结果指出,在达到资格标准后的21个月内,失业救济金的领取对就业概率有很大的负面影响,而这并没有被工作质量的提高所抵消。
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引用次数: 3
Economic Incentives Surrounding Fertility: Evidence from Alaska's Permanent Fund Dividend 围绕生育的经济激励:来自阿拉斯加永久基金红利的证据
Pub Date : 2020-01-01 DOI: 10.3386/w26712
N. Yonzan, Laxman Timilsina, I. Kelly
Starting in 1982, the Alaska Permanent Fund Dividend allows each full-time resident in Alaska, including infants born in the qualifying year, to receive a sizable dividend. This dividend, which represents a form of a Universal Basic Income on a small scale, could alter incentives surrounding fertility. Using synthetic control and difference-in-differences models to account for confounding factors and unobserved heterogeneity, we model the effect of income on fertility by exploiting this income shock around 1982 using Natality files from Vital Statistics and abortion data from the Centers for Disease Control, merged with data from the Census on various state characteristics. Primary results suggest that the dividend increased fertility and reduced the spacing between births, particularly for females in the 20-44 year age group. Our results suggest that policies aimed at increasing income should consider fertility consequences and their implications for economic growth.
从1982年开始,阿拉斯加永久基金红利允许阿拉斯加的每个全职居民,包括在合格年份出生的婴儿,获得相当大的红利。这种红利是小规模的全民基本收入(Universal Basic Income)的一种形式,可能会改变围绕生育率的激励机制。利用综合控制和差异中的差异模型来解释混杂因素和未观察到的异质性,我们利用1982年左右的收入冲击,利用来自生命统计的出生文件和疾病控制中心的堕胎数据,并结合来自不同州特征的人口普查数据,建立了收入对生育率的影响模型。初步结果表明,红利提高了生育率,缩短了生育间隔,特别是对20-44岁年龄组的女性。我们的研究结果表明,旨在增加收入的政策应该考虑生育后果及其对经济增长的影响。
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引用次数: 7
The Equilibrium and Spillover Effects of Early Retirement 提前退休的均衡效应和溢出效应
Pub Date : 2020-01-01 DOI: 10.2139/ssrn.3520192
Simon Jäger, B. Schoefer, J. Zweimüller
This paper examines the labor market effects of unemployment insurance extensions. It uses administrative Social Security matched employer-employee data from Austria. Critical components of the analysis are effects on wages as well as retirement/job separation effects.
本文研究了失业保险延期对劳动力市场的影响。它使用了奥地利的社会保障行政匹配雇主-雇员数据。分析的关键部分是对工资的影响以及退休/离职的影响。
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引用次数: 1
Changes in Personal Bankruptcy Protection Laws: The Impact to Home Mortgage Lending 个人破产保护法的变化:对住房抵押贷款的影响
Pub Date : 2019-10-01 DOI: 10.2139/ssrn.3314880
Jason Damm, Masim Suleymanov
In the U.S., individuals who file for bankruptcy can protect a certain amount of property from creditor liquidation during the debt settlement process. Our analysis exploits changes in these laws to determine the impact on home mortgage lending. We find that the additional debtor protection reduces the likelihood of denial for home purchases and loan applications that are secured by a first lien. However, the denial rate of non-first lien purchases and home improvement loans increases as a result of higher exemption limits. We also find that applications in each affected census tract increase, leading to more approvals, loan issuance, and denials as a result of each change.
在美国,申请破产的个人可以在债务清算过程中保护一定数量的财产免受债权人的清算。我们的分析利用这些法律的变化来确定对住房抵押贷款的影响。我们发现,额外的债务人保护减少了拒绝购房和贷款申请的可能性,这是由第一留置权担保。然而,非第一留置权购买和住房改善贷款的拒绝率由于更高的豁免限制而增加。我们还发现,每个受影响的人口普查区的申请都增加了,每次变化都会导致更多的批准、贷款发放和拒绝。
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引用次数: 0
Rules of Thumb in Household Savings Decisions: Estimation Using Threshold Regression 家庭储蓄决策的经验法则:使用阈值回归的估计
Pub Date : 2019-09-17 DOI: 10.2139/ssrn.3455696
J. Sabat, Emily Gallagher
The rules of thumb offered by financial advisors regarding how much to hold in liquid reserves vary widely and usually imply far greater sums than low-income households save. This paper seeks empirically-grounded insights into the minimum liquidity buffer needed by the average low-income household. First, we document diminishing benefits to liquid savings in terms of the likelihood of experiencing financial hardship. Then, we formalize this relationship with a theory of poverty traps. Finally, to observed data, we fit a regression kink model with an unknown threshold (kink) point that must be estimated. Our key finding is that the threshold point is $2,467 with a 95% confidence interval of $1,814–$3,011 (in 2019 dollars) or roughly 1 month of income for the average low-income household – which is far less than the savings amounts implied by common rules of thumb (typically 3–6 months of income). Theoretical evidence suggests that financial advice based on an empirically-estimated threshold point is welfare enhancing for households with naive perceptions of their probability of experiencing financial problems.
理财顾问提供的关于持有多少流动储备的经验法则差别很大,通常意味着远高于低收入家庭的储蓄。本文试图以实证为基础,深入了解一般低收入家庭所需的最低流动性缓冲。首先,我们在经历财务困难的可能性方面记录了流动储蓄的收益递减。然后,我们用贫困陷阱理论形式化了这种关系。最后,对于观测到的数据,我们拟合了一个回归扭结模型,该模型具有未知的阈值(扭结)点,必须进行估计。我们的主要发现是,门槛点为2467美元,95%置信区间为1814美元至3011美元(以2019年的美元计算),或者大约是普通低收入家庭一个月的收入——这远远低于普通经验法则(通常是3-6个月的收入)所暗示的储蓄金额。理论证据表明,基于经验估计的阈值的财务建议对于那些对自己遇到财务问题的可能性有天真看法的家庭来说,是一种福利提升。
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引用次数: 8
Fiscal Stimulus with Learning-by-Doing 边做边学的财政刺激
Pub Date : 2018-05-01 DOI: 10.21033/wp-2018-09
Antonello dAlessandro, Giulio Fella, Leonardo Melosi
Using a Bayesian SVAR analysis, we document that an increase in government purchases raises private consumption, the real wage and total factor productivity (TFP) while reducing inflation. Each of these facts is hard to reconcile with both neoclassical and New-Keynesian models. We extend a standard New-Keynesian model to allow for skill accumulation through past work experience, following Chang, Gomes and Schorfheide (2002). An increase in government spending increases hours and induces skill accumulation and higher measured TFP and real wages in subsequent periods. Future marginal costs fall lowering future expected inflation and, through the monetary policy rule, the real interest rate. Consumption increases as a result.
使用贝叶斯SVAR分析,我们证明政府采购的增加增加了私人消费,实际工资和全要素生产率(TFP),同时降低了通货膨胀。这些事实都很难与新古典主义和新凯恩斯主义模型相调和。继Chang、Gomes和Schorfheide(2002)之后,我们扩展了标准的新凯恩斯主义模型,允许通过过去的工作经验积累技能。政府支出的增加增加了工作时间,并在随后的时期诱发了技能积累和更高的测量TFP和实际工资。未来边际成本下降,降低未来预期通胀,并通过货币政策规则降低实际利率。因此,消费增加了。
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引用次数: 1
Water Tariffs and Consumers' Inaction 水费与消费者的不作为
Pub Date : 2018-04-01 DOI: 10.2139/ssrn.3194457
Carmine Ornaghi, M. Tonin
We study adoption by more than 150,000 households of an optional transitional water tariff implemented in the South-East of England in conjunction with an universal metering programme. We document how inertia leads customers to relinquish substantial financial gains, with less than a third of customers who would benefit from adopting the transitional tariff actually doing so. We also show how households responds not only to overall gains, but also to more short-term gains from adopting the tariff. Households in high income/high education neighbourhoods display a higher responsiveness to potential savings, as do households where the contract holder is of prime age instead of being more senior or junior. Finally, the probability of adoption is positively impacted by adoption by neighbours, thus suggesting the presence of peer effects. We also look at the timing of the call, showing how most customers choose to call early on, when less information is available, but the issue is more prominent. The choice of when to call is consistent with customers taking into account the option value of waiting, as well as future consumption patterns.
我们研究了在英格兰东南部与通用计量计划一起实施的可选过渡水费的15万多户家庭的采用情况。我们记录了惯性如何导致客户放弃大量的经济收益,实际上只有不到三分之一的客户会从采用过渡关税中受益。我们还展示了家庭如何不仅对总体收益作出反应,而且对采用关税带来的更多短期收益作出反应。高收入/高教育社区的家庭对潜在储蓄表现出更高的反应,合同持有人处于黄金年龄而不是更年长或更年轻的家庭也是如此。最后,收养的可能性受到邻居收养的积极影响,从而表明同伴效应的存在。我们还研究了电话的时机,显示了大多数客户如何选择在信息较少的时候打电话,但问题更加突出。呼叫时间的选择与客户考虑到等待的选择价值以及未来的消费模式是一致的。
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引用次数: 3
How Falsifiable Is Collective Rationality? 集体理性有多可证伪?
Pub Date : 2018-03-01 DOI: 10.2139/ssrn.3175379
Anyck Dauphin, B. Fortin, G. Lacroix
Collective rationality is seldom if ever rejected in the literature, raising doubt about its falsifiability. We show that the standard approach to test the collective model with distribution factors may yield misleading inference. We develop a new test procedure to assess its validity. Our approach extends to households that potentially include more than two decision-makers (e.g., polygamous households, adult children). We provide a brief and informal meta-analysis that suggests that much of the evidence in favour of collective rationality in the empirical literature appears to be inconsistent with our test. We illustrate the latter using data from a survey we have conducted in Burkina Faso. Collective rationality within monogamous households is not rejected using the standard testing procedure while it is clearly rejected using our proposed test procedure. Furthermore, our test also rejects collective rationality for bigamou households. We conclude that the household efficiency does yield empirically falsifiable restrictions despite being scarcely rejected in the literature.
集体理性在文献中很少被拒绝,这引起了对其可证伪性的怀疑。我们证明了用分布因子检验集体模型的标准方法可能会产生误导性的推断。我们开发了一个新的测试程序来评估其有效性。我们的方法扩展到可能包含两个以上决策者的家庭(例如,一夫多妻家庭,成年子女)。我们提供了一个简短而非正式的元分析,表明实证文献中支持集体理性的证据似乎与我们的测试不一致。我们用我们在布基纳法索进行的一项调查的数据来说明后者。在一夫一妻制家庭中的集体理性没有被拒绝使用标准的测试程序,但它显然被拒绝使用我们提出的测试程序。此外,我们的检验也否定了重婚家庭的集体理性。我们得出的结论是,尽管在文献中几乎没有被拒绝,但家庭效率确实产生了经验上可证伪的限制。
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引用次数: 0
期刊
ERN: Household (Topic)
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