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Trust, Risk, Privacy and Security in e-Government Use: Insights from a MASEM Analysis 电子政务使用中的信任、风险、隐私和安全:来自 MASEM 分析的启示
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-06-05 DOI: 10.1007/s10796-024-10497-8
Parul Gupta, Apeksha Hooda, Anand Jeyaraj, Jonathan J.M. Seddon, Yogesh K. Dwivedi

Despite considerable research on the factors influencing the use of e-government, citizens are apprehensive of e-government services due to the concerns primarily related to trust, risk, security and privacy. This study presents a meta-analytic structural equation modeling (MASEM) analysis of the findings reported by 68 prior empirical studies on e-government adoption. Specifically, the model examined the direct effects of trust in government, trust in internet, perceived risk, and perceived privacy and security on e-government trust, and its impact on users’ behavioral intention to use e-government. The findings bear significant theoretical and practical implications.

尽管对影响电子政务使用的因素进行了大量研究,但由于主要涉及信任、风险、安全和隐私,公民对电子政务服务心存顾虑。本研究对之前 68 项关于电子政务应用的实证研究报告结果进行了元分析结构方程模型(MASEM)分析。具体而言,该模型考察了对政府的信任、对互联网的信任、感知风险、感知隐私和安全对电子政务信任的直接影响,及其对用户使用电子政务行为意向的影响。研究结果具有重要的理论和实践意义。
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引用次数: 0
Efficiently Labeling and Retrieving Temporal Anomalies in Relational Databases 高效标记和检索关系数据库中的时间异常点
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-05-31 DOI: 10.1007/s10796-024-10495-w
Christina Khnaisser, Hind Hamrouni, David B. Blumenthal, Anton Dignös, Johann Gamper

Time and temporal constraints are implicit in most databases. To facilitate data analysis and quality assessment, a database should provide explicit operations to identify the violation of temporal constraints. Against this background, the purpose of this paper is threefold: (1) we identify and provide a formal definition of five common anomalies in temporal databases, (2) we propose two new relational operations that allow, respectively, to label anomalous tuples in and to retrieve the anomalous tuples from a dataset, and (3) we provide three different SQL implementations of these operations for current relational database management systems. The healthcare domain is used to illustrate the usage and utility of the temporal anomalies. Finally, an experimental evaluation on real-world and synthetic data analyses the performance of the different implementations of the anomaly operators.

时间和时间限制在大多数数据库中都是隐含的。为便于数据分析和质量评估,数据库应提供明确的操作来识别违反时间约束的情况。在此背景下,本文的目的有三:(1) 我们识别并提供了时态数据库中五种常见异常的正式定义;(2) 我们提出了两种新的关系操作,分别允许在数据集中标记异常图元和从数据集中检索异常图元;(3) 我们为当前的关系数据库管理系统提供了这些操作的三种不同 SQL 实现。我们将利用医疗保健领域来说明时态异常的用法和效用。最后,在真实世界和合成数据上进行的实验评估分析了异常运算符不同实现方式的性能。
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引用次数: 0
Big Data Analytics Adoption in Manufacturing Companies: The Contingent Role of Data-Driven Culture 制造企业对大数据分析的采用:数据驱动文化的权变作用
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-05-27 DOI: 10.1007/s10796-024-10491-0
Priveena Thanabalan, Ali Vafaei-Zadeh, Haniruzila Hanifah, T. Ramayah

The objective of this paper is to investigate the factors that influence the adoption of Big Data Analytics (BDA) in manufacturing companies and examine the impact of BDA adoption on performance, while also considering the moderating effect of data-driven culture. An online questionnaire survey was conducted with medium and large manufacturing companies in Malaysia, resulting in a total of 267 responses collected through non-probability purposive sampling. The results show that technology complexity, perceived relative advantage, top management support, IT infrastructure and capabilities, normative pressure, and mimetic pressure are significant determinants of BDA adoption. Moreover, the adoption of BDA has a positive impact on financial and market performance, with data-driven culture moderating the relationship between BDA adoption and financial performance. This study highlights the critical factors that contribute to BDA adoption and its outcomes, providing manufacturing companies with awareness on this topic.

本文旨在调查影响制造企业采用大数据分析(BDA)的因素,并研究采用 BDA 对绩效的影响,同时考虑数据驱动文化的调节作用。我们对马来西亚的大中型制造企业进行了在线问卷调查,通过非概率目的性抽样,共收集到 267 份回复。结果显示,技术复杂性、感知相对优势、高层管理支持、IT 基础设施和能力、规范压力和模仿压力是采用 BDA 的重要决定因素。此外,采用 BDA 对财务和市场绩效有积极影响,而数据驱动文化则调节了采用 BDA 与财务绩效之间的关系。本研究强调了有助于采用 BDA 及其结果的关键因素,为制造企业提供了对这一主题的认识。
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引用次数: 0
The Role of E-participation, Human Capital, and Corruption-Free on Environmental Performance 电子参与、人力资本和无腐败对环境绩效的作用
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-05-20 DOI: 10.1007/s10796-024-10493-y
Mohammad I. Merhi, Punit Ahluwalia

There are many concerns at the global level about environmental performance. The United Nations has created a framework for measuring national development goals that enable environmental sustainability. This paper examines the relationships between technological and social factors as enablers of environmental performance and draws from technological determinism and human agency paradigms. It fills an important gap in the literature by empirically examining the hypothesized relationships. The specific examined factors are online service (maturity and quality), IT infrastructure, e-participation, corruption-free, and human capital. Environmental performance is the dependent variable. These factors are relevant to ten of the seventeen goals that the United Nations set in their SDG framework. The hypotheses are tested and validated using secondary data collected by reputable global institutions and PLS-SEM analytical procedures. The results indicate that technology can enable environmental performance directly and indirectly through e-participation. We also found that e-participation influences corruption-free and human capital that positively impact environmental performance. This paper provides significant implications for research and practice.

在全球范围内,人们对环境绩效有许多担忧。联合国建立了一个框架,用于衡量实现环境可持续性的国家发展目标。本文借鉴技术决定论和人类代理范式,探讨了技术和社会因素作为环境绩效促进因素之间的关系。本文通过对假设关系的实证研究,填补了文献中的一个重要空白。具体考察的因素包括在线服务(成熟度和质量)、IT 基础设施、电子参与、廉洁和人力资本。环境绩效是因变量。这些因素与联合国在可持续发展目标框架中设定的十七个目标中的十个相关。假设利用知名全球机构收集的二手数据和 PLS-SEM 分析程序进行了测试和验证。结果表明,技术可以通过电子参与直接或间接地提高环境绩效。我们还发现,电子参与会影响廉洁和人力资本,从而对环境绩效产生积极影响。本文为研究和实践提供了重要启示。
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引用次数: 0
Qualitative Insights into Organizational Value Creation: Decoding Characteristics of Metaverse Platforms 组织价值创造的定性洞察:解码 Metaverse 平台的特征
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-05-15 DOI: 10.1007/s10796-024-10494-x
Fabian Tingelhoff, Raphael Schultheiss, Sofia Marlena Schöbel, Jan Marco Leimeister

The significance of metaverse platforms is growing in both research and practical applications. To utilize the chances and opportunities metaverse platforms offer, research and practice must understand how these platforms create value, which has not been adequately explored. Our research explores the characteristics of metaverse platforms that facilitate value creation for organizations in both B2B and B2C sectors. Employing a qualitative inductive approach, we conducted 15 interviews with decision-makers from international corporations active in the metaverse. We identified 26 metaverse platform characteristics, which we categorized into six dimensions based on the DeLone and McLean Information Systems success model. Subsequently, we provide examples to illustrate the application of these identified characteristics within metaverse platforms. This study contributes to the academic discourse by uncovering the characteristics that shape the competitive landscape of emerging metaverse platforms. Leveraging these characteristics may offer metaverse providers a competitive edge in attracting complementary organizations to their platforms.

在研究和实际应用中,元数据平台的重要性与日俱增。要利用元数据平台提供的机会和机遇,研究和实践必须了解这些平台如何创造价值,而这一点尚未得到充分探讨。我们的研究探讨了促进 B2B 和 B2C 行业组织创造价值的元数据平台的特点。我们采用定性归纳法,对活跃在元海外的国际企业决策者进行了 15 次访谈。我们根据 DeLone 和 McLean 的信息系统成功模型,确定了 26 项元海外平台特征,并将其分为六个维度。随后,我们举例说明了这些已识别特征在元海外平台中的应用。本研究通过揭示形成新兴元数据平台竞争格局的特征,为学术讨论做出了贡献。利用这些特征可为元数据提供商提供竞争优势,吸引互补性组织加入其平台。
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引用次数: 0
Exploring Information Technology Capabilities from Multiple Aspects of the Resource-Based Theory 从资源基础理论的多个方面探索信息技术能力
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-05-08 DOI: 10.1007/s10796-024-10490-1
Cheng-Hao Steve Chen, Gordon Liu, Gelareh Roushan, Bang Nguyen

This study elucidates the nature of information technology (IT) capabilities by developing an integrated framework that expounds upon the hierarchy inherent within IT capabilities. This research uses qualitative interviews with 64 IT professionals grounded in the resource-based theory to delineate three layers of IT capabilities. At the foundational level, IT capabilities reflect firms’ IT-related assets, encompassing IT infrastructure, informational, and enabled assets that are valuable, rare, and inimitable. Higher up, firms’ IT capabilities manifest through competence in organising these IT-related assets effectively. Operational IT competence is instrumental in mobilising and deploying each IT-related asset, while dynamic IT capabilities represent firms’ capacity to reconfigure and assimilate various operational IT competencies. This research contributes to the field by providing an integrative theoretical understanding of how IT capabilities are formed. The proposed model addresses fragmentation in the existing literature, facilitating the development of more cohesive, evidence-based strategies for generating business value from IT.

本研究通过建立一个综合框架,阐述信息技术能力的内在层次结构,从而阐明信息技术能力的本质。本研究以基于资源的理论为基础,通过对 64 名信息技术专业人员进行定性访谈,划分出信息技术能力的三个层次。在基础层面,IT 能力反映了企业的 IT 相关资产,包括 IT 基础设施、信息和启用资产,这些资产具有价值、稀缺性和不可模仿性。在更高层次上,企业的信息技术能力体现为有效组织这些信息技术相关资产的能力。运营信息技术能力有助于调动和部署每项信息技术相关资产,而动态信息技术能力则代表企业重新配置和吸收各种运营信息技术能力的能力。本研究从理论上综合理解了信息技术能力是如何形成的,从而为该领域做出了贡献。所提出的模型解决了现有文献中的碎片化问题,有助于制定更具凝聚力、以证据为基础的战略,从信息技术中产生商业价值。
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引用次数: 0
A Robust Rating Aggregation Method based on Rater Group Trustworthiness for Collusive Disturbance 一种基于评分者群体可信度的稳健评分聚合方法,可应对串通干扰
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-05-06 DOI: 10.1007/s10796-024-10489-8
Huan Zhu, Yu Xiao, Dongmei Chen, Jun Wu

Rating can be obligatory for many tasks, such as film recommendation, hotel rating, and product evaluation. Aggregating ratings given by numerous raters is a necessary and effective way to obtain comprehensive evaluation of the objects. While the awareness of potential distortion for some of the targeted objects, has attracted substantial attention of researchers and motivated the designing of the robust rating aggregation method to overcome the impact of disturbance from ignorant/malicious raters in practice. In this paper, we focus on rating aggregation with collusive disturbance, which is hard to be eliminated and invalidate traditional rating aggregation methods. Therefore, we will introduce the idea of detecting collusive group into rating aggregation to develop a new method, called robust rating aggregation method based on rater group trustworthiness (RGT), which obtains four main modules: Graph Mapping, Rater Group Detection, Group Trustworthiness Calculating, and Rating Aggregation. Experimental results and analyses demonstrate that our method is more robust to collusive disturbance than other traditional methods.

在许多任务中,如电影推荐、酒店评级和产品评估等,评级都是必须的。汇总众多评分者给出的评分是获得对象综合评价的必要而有效的方法。虽然人们意识到某些目标对象可能会失真,但这引起了研究人员的极大关注,并促使人们设计出稳健的评分聚合方法,以克服实践中来自无知/恶意评分者的干扰的影响。在本文中,我们将重点研究具有串通干扰的评级聚合,这种干扰很难消除,而且会使传统的评级聚合方法失效。因此,我们将在评级聚合中引入检测串通团体的思想,开发出一种新方法,即基于评分者团体可信度(RGT)的鲁棒性评级聚合方法:该方法包括四个主要模块:图映射、评分者群体检测、群体可信度计算和评分聚合。实验结果和分析表明,与其他传统方法相比,我们的方法对串通干扰具有更强的鲁棒性。
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引用次数: 0
Digital Literacy, Sustainable Development and Radiation Regulation: Policy and Information Systems Implications 数字扫盲、可持续发展和辐射监管:政策与信息系统的影响
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-05-06 DOI: 10.1007/s10796-024-10488-9
Farid Gasmi, Paul Noumba Um, Laura Recuero Virto, Peter Saba

This paper explores the convergence of development economics, regulatory policies, and public health considerations within the field of Information Systems (IS) research, focusing specifically on 5G and 6G mobile technologies. Despite the widespread deployment of these technologies and their potential health implications, there is a limited understanding in IS literature on why countries adopt varying thresholds for radiation regulation. Our study, analyzing data from 124 countries, uncovered an inverted U-shaped relationship between digital literacy and the rigidity of radiation regulation. This finding reveals that nations with lower digital literacy levels tend to enforce stricter regulations, whereas those with higher literacy levels adopt more relaxed policies. By highlighting how digital literacy, a critical aspect of the digital divide, significantly influences regulatory frameworks in telecommunications, this study contributes to filling the gap in IS research. This underscores the necessity of informed and transparent regulatory decision making, especially in countries with diverse levels of digital literacy. Calling for a multidisciplinary approach to policy formulation, our work enriches the broader discourse in IS research, underlining the pivotal role of digital literacy in shaping both the access and regulatory landscapes of emerging technologies.

本文探讨了信息系统(IS)研究领域中发展经济学、监管政策和公共卫生考虑因素的融合,特别侧重于 5G 和 6G 移动技术。尽管这些技术得到了广泛部署,并对健康产生了潜在影响,但信息系统文献对各国为何采用不同的辐射监管阈值了解有限。我们的研究分析了 124 个国家的数据,发现数字素养与辐射监管的严格程度之间存在倒 U 型关系。这一发现表明,数字素养水平较低的国家倾向于执行更严格的法规,而素养水平较高的国家则采取更宽松的政策。通过强调数字鸿沟的一个重要方面--数字素养如何对电信监管框架产生重大影响,本研究为填补信息与传播研究的空白做出了贡献。这强调了做出知情、透明的监管决策的必要性,尤其是在数字素养水平参差不齐的国家。我们的工作呼吁采用多学科方法制定政策,丰富了信息和通信技术研究的广泛论述,强调了数字素养在塑造新兴技术的获取和监管环境方面的关键作用。
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引用次数: 0
Can Industry 5.0 Develop a Resilient Supply Chain? An Integrated Decision-Making Approach by Analyzing I5.0 CSFs 工业 5.0 能否发展弹性供应链?分析工业 5.0 CSF 的综合决策方法
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-04-24 DOI: 10.1007/s10796-024-10486-x
Rahul Sindhwani, Abhishek Behl, Ramandeep Singh, Sushma Kumari

Advances in science and technology act as the gatekeepers of a sustainable future where a stable environment helps generate the power for innovation. Supply chains are the messengers of this euphoric future. However, when the messengers and the gatekeepers are not in sync, the flow of information is bound to stop and bring about a chaotic turn of events, the repercussions of which can be felt through the years. The same was the case with the COVID-19 pandemic, where the lack of man–machine collaboration in Industry 4.0 and the inability of firms to advance their supply chains technologically left them exposed and vulnerable to the disruptions created by the pandemic. It was an eye-opener for companies worldwide as the supply chains collapsed and production reached a standstill. Thus, a stance arises to re-evaluate the resilience capabilities of the supply chains and rethink the priorities for achieving sustainable and resilient supply chain practices. We also suggest injecting industry 5.0 technologies to meet the re-assessed priorities. For this, we have identified the criteria and CSFs of supply chain resilience using the PRISMA 2020 statement and subsequently analyzed them using PF-AHP (for finding criteria weights), m-TISM (to interpret the interrelationships of the CSFs), PF-CoCoSo (to rank the CSFs) and sensitivity analysis (to check the robustness). The results suggest cost-effectiveness as the top weighted criteria and disruption awareness as the highest priority CSF for achieving supply chain resilience.

科技进步是可持续未来的守门人,稳定的环境有助于产生创新的动力。供应链是这一美好未来的信使。然而,当信使和守门人不同步时,信息流势必会停止,并带来混乱的局面,其影响会经年累月地显现出来。COVID-19 大流行病的情况也是如此,工业 4.0 中缺乏人机协作,企业无法在技术上推进其供应链,使其暴露在大流行病造成的破坏面前,并变得脆弱不堪。供应链的崩溃和生产的停滞让全球企业大开眼界。因此,需要重新评估供应链的恢复能力,重新思考实现可持续和恢复性供应链实践的优先事项。我们还建议注入工业 5.0 技术,以满足重新评估的优先事项。为此,我们使用 PRISMA 2020 声明确定了供应链复原力的标准和 CSF,随后使用 PF-AHP(用于确定标准权重)、m-TISM(用于解释 CSF 的相互关系)、PF-CoCoSo(用于对 CSF 进行排序)和敏感性分析(用于检查稳健性)对其进行了分析。结果表明,成本效益是加权最高的标准,中断意识是实现供应链复原力最优先的 CSF。
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引用次数: 0
Domain Adaptation for Fear of Heights Classification in a VR Environment Based on EEG and ECG 基于脑电图和心电图的 VR 环境中高地恐惧分类的领域适应技术
IF 5.9 3区 管理学 Q1 Computer Science Pub Date : 2024-04-12 DOI: 10.1007/s10796-024-10484-z
Andrea Apicella, Pasquale Arpaia, Simone Barbato, Giovanni D’Errico, Giovanna Mastrati, Nicola Moccaldi, Ersilia Vallefuoco, Selina Christin Wriessnegger

Three levels of fear of heights were detected in subjects with different severities of acrophobia, based on the electroencephalographic (EEG) and electrocardiographic (ECG) signals. The study aims to demonstrate the feasibility of a data-fusion-based method for real-time assessment of the fear of heights intensity to integrate into adaptive Virtual Reality Exposure Therapy for acrophobia. The generalization performance of classification tasks on fear states is improved by exploiting both trait-based clustering and Domain Adaptation methods. Participants were gradually exposed to increasing height levels through a Virtual Reality (VR) scenario representing a canyon. The initial severity of fear of heights, the level of distress at each height, and the anxiety level before and after the exposure were assessed through the Acrophobia Questionnaire, the Subjective Unit of Distress, and the State and Trait Anxiety Inventory, respectively. The Simulator Sickness Questionnaire was administered to exclude possible motion sickness interference in the experiment. The EEG and ECG signals were acquired through a 32-channel headset and 1 Lead ECG derivation during the exposure to the eliciting VR scenario. Four classifiers (i.e. Support Vector Machines, Deep Neural Networks, Random Forests, and k-Nearest Neighbors) were adopted in the experimental environment. Preliminary tests were performed in a within-subject experiment, achieving the best classification accuracy of (87.1 % pm 7.8 %) with a Deep Neural Network. As the cross-subject approach is concerned, three strategies, namely Domain Adaptation (DA), data fusion (combining EEG with ECG), and participant clustering (based on the acrophobia severity), were evaluated. DA resulted in the most effective strategies by determining an improvement of more than 20 % in classification accuracy. Random Forest performed the best classification accuracy for the severe acrophobia cluster with a mean of (63.6 %) and a standard deviation of ( 13.4 %) over three classes by exploiting Stratified Normalization.

根据脑电图(EEG)和心电图(ECG)信号,在患有不同严重程度恐高症的受试者中检测出三种恐高程度。该研究旨在证明基于数据融合的恐高强度实时评估方法的可行性,并将其整合到针对恐高症的自适应虚拟现实暴露疗法中。通过利用基于特质的聚类和领域适应方法,提高了恐惧状态分类任务的泛化性能。参与者通过虚拟现实(VR)场景中的峡谷逐渐接触到越来越高的高度。通过恐高症问卷、主观苦恼单位以及状态和特质焦虑量表分别评估了最初的恐高严重程度、在每个高度的苦恼程度以及暴露前后的焦虑程度。为排除实验中可能出现的晕动病干扰,还进行了模拟器晕动病问卷调查。脑电图和心电图信号通过 32 通道头戴式耳机和 1 导联心电图推导在暴露于诱发 VR 场景期间获取。实验环境中采用了四种分类器(即支持向量机、深度神经网络、随机森林和 k-最近邻)。在主体内实验中进行了初步测试,使用深度神经网络达到了最佳分类准确率(87.1 % pm 7.8 %)。就跨受试者方法而言,评估了三种策略,即领域适应(DA)、数据融合(结合脑电图和心电图)和参与者聚类(基于恐高症严重程度)。DA是最有效的策略,其分类准确率提高了20%以上。随机森林利用分层归一化技术对严重恐高症集群的分类准确率最高,三个等级的平均值为63.6%,标准偏差为13.4%。
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引用次数: 0
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