Information Systems Frontiers最新文献

A decentralized autonomous organization (DAO) can be envisioned as an organization or society where its design, processes, and operational tasks are coded in the form of agreements or smart contracts, adhering to guidelines, values, and collective consensus. This paper underpins how organization design constructs (structure, strategy) and organization innovation constructs (innovation complexity, novel delivery) are related and sequenced to DAO transformation excellence (organizational excellence, organizational user expectation). An online survey of 262 blockchain DAO practitioners and researchers was conducted using SmartPLS to demonstrate empirical research findings (probably the first empirical research paper) on the implementation of blockchain DAO in organization design. The study focuses on understanding the role of blockchain DAO in organization design and innovation and how the users can leverage the technology, its substitutes, implementation readiness, and its impacts on organizations. Findings from the paper will help managers develop platforms and tools for various situations related to DAO-led organization design.

Industry 5.0 involves human and machines reunion by working together to improve the efficiency of service and production process. Industry 5.0 helps to create platforms for better value cocreation and open business models. Such open business model supports in integrating organizational competencies and customers’ preferences along with ensuring better services to meet the challenging needs of the tomorrows’ business world. It is an upcoming field of research and not many studies are available to understand the consequences of Industry 5.0 in the context of ambidexterity and absorptive capacity of the organization, especially from supply chain flow perspective in post COVID-19 period. Also, not many studies are available which have investigated the role of senior leadership support to facilitate adoption of industry 5.0 and sustainability of supply chain management process in the post COVID-19 period. With the support of absorptive capacity theory and existing literature, a conceptual model has been developed which was later validated using PLS-SEM technique considering 378 respondents from different industries. The study found that there is a significant impact of absorptive capacity of the organization towards successfully using industry 5.0 related technologies which in turn positively and significantly influence sustenance of supply chain flow in post COVID-19 period. The study also found that senior leadership support is necessary to successfully adopt and use industry 5.0 for sustaining supply chain flow in the post COVID-19 period.

Artificial Intelligence (AI) tools, applications, and capabilities have received tremendous attention from industry practitioners, scholars, and policymakers. Despite the substantial progress of the literature on AI, there is a considerable scarcity of research investigating the effects of AI capability, considering the importance of a data-driven culture and whether a data-driven culture truly mediates the relationship between AI capability and firm performance from a sustainable development perspective. Anchored by the resource-based theory (RBT), we developed a high-order model of AI capability and its resources (tangible, intangible, and human). We used a two-stage approach, with PLS-SEM in the first and fsQCA in the second. The findings from the first step suggest that AI capability directly impacts firm performance and that data-driven culture mediates the relationship between AI capability and firm performance. The results from the second step indicated that different configurations of AI resources could be considered for firms to achieve high performance but that AI infrastructure is a crucial resource. Our study advances the literature on AI capability and sustainable development goals. Similarly, it contributes to moving the RBT theory forward by suggesting that AI capability is a paramount variable that substantially influences firm performance. Simultaneously, it is harmoniously connected with SDG 9 (industry, innovation, and infrastructure) and SDG 12 (responsible consumption and production).

Abstract

Intelligent voice user interfaces (UIs) are increasingly accepted by users to replace traditional ones to operate intelligent personal assistant devices. This study developed a model to explicate the key factors influencing users’ voluntary switching behavior between traditional UIs and intelligent voice ones from push-pull-mooring framework perspective, which considers the push effect from two dimensions of perceived inconvenience, the pull effect from three factors based on perceived value, and the mooring effect from switching costs. A mixed-methods approach is adopted to explore pull factors (qualitative) and validate model (quantitative). The model was validated based on 259 respondents using both traditional UI and intelligent voice one of smart home devices from China. The results indicated that all push (extrinsic and intrinsic inconvenience), pull (interface adaptivity, playfulness, and social presence) and mooring (switching costs) factors significantly affect switching intention and then affect actual behavior. The implications for research and practice are discussed.

While digital gender gap is a growing field of research in Information Systems (IS), there remains a dearth of research focusing on it. The objective of this study is to investigate the relationship between the digital gender gap in mobile and internet usage and gender equality. Additionally, this study also examines the impact of national institutional freedoms on the aforementioned relationship. Utilizing the theoretical framework of intersecting inequalities and building upon existing literature on the gender digital divide, this study aims to explore the associations between disparities in mobile and internet usage, gender equality, and the extent of national institutional freedoms encompassing economic, political, and media domains. In pursuit of this objective, we undertake a dynamic panel data analysis using publicly accessible archival data at the country level. The results indicate that national institutions have a significant impact on the relationship between the digital gender gap in internet and mobile phone usage and gender equality. The discussion encompasses the significance of our findings for both study and practice.

The existing body of literature indicates a growing interest in research pertaining to the influence of artificial intelligence (AI) on marketing strategies, processes, and practices. However, further studies are required to fully unravel its complete potential and the implications it holds for practical application. The aim of this special issue on “The Next ‘Deep’ Thing in X to Z Marketing: An Artificial Intelligence-Driven Approach” is to explore the next frontiers and delve into the various facets of AI-driven marketing, shedding light on cutting-edge research and practical insights that can shape the future of the field. It also focuses on novel ways of using AI techniques to derive innovative insights that can streamline marketing processes and make businesses more effective. The papers herein contribute not only to the advancement of knowledge and understanding surrounding the utilisation of AI in marketing but also play a crucial role in establishing a renewed and revitalised research agenda.

Traffic caused by drivers searching for a free parking space has numerous negative effects, such as increased emissions and noise pollution. Innovative solutions can reduce these negative effects by providing car drivers with better information via a smart parking app. However, smart parking apps currently do not offer overarching solutions which support the entire parking process. Utilizing a service-dominant logic perspective, we examine why such overarching solutions do not emerge, whereas specialized ecosystems flourish. We follow a multiple case study approach and conduct qualitative interviews with three app providers and fourteen associated parking operators in Germany. Our results show how conflicting institutional arrangements at the micro, meso, and macro context levels lead to specialization. Our study deepens the understanding of how conflicting institutional arrangements affect the emergence of service ecosystems, drawing practical recommendations to overcome specialized smart parking apps in favor of overarching solutions.

IT use is the fundamental construct of IS research. However, despite its centrality, the literature lacks agreement on the nature of the construct and its antecedents, which has led to a fragmented nomological network. We provide a comprehensive review of the existing empirical IT use constructs, analyze their overlaps, and distill them into three dominant constructs: adoption, static IT use, and innovative IT use. We then develop an overarching framework for extant IT use research by developing a holistic model. Each IT use construct has its own set of organizational and technological antecedents as well as psychological drivers. Our model synthesizes existing research and is empirically validated using a web-based survey of business technology users. These findings resolve issues in the conceptualization of IT use, integrate the fragmented IT literature, and help avoid the illusion of knowledge accumulation. The outcomes of the paper provide guidelines for researchers on the conceptualization of IT use as well as for practitioners regarding purposeful use-based design. Areas for future research in IT use are also recommended.

The aim of this study is to illustrate the significance of human resources and software development teams in the process of value co-creation, specifically in the provision of human capital within the framework of Industry 5.0. This investigation takes into account ethical considerations, machine ethics, and gender inequalities. In order to achieve this aim, we conduct semi-structured in-depth qualitative interviews with 12 Human Resources Specialists and 12 Computer Engineers in large scale organisations in Turkey. As a theoretical lens, we adopt modified grounded theory to explore the interaction of teams for demonstrating how they design and manage the digital process by considering the human–machine collaboration aspect of Industry 5.0. Based on the interviews, there are three main themes in the present research: digitalisation in tracking personnel data, ensuring ethical actions in digitalisation of organisational process, and reflections of digitalisation to gender inequality. Since studies on diversity and industry 5.0 are scarce, this research demonstrates the ethical and adverse aspects of industry 5.0, and how it reflects to gender inequality in organisations.