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The effect of environmental, social, and governance (ESG) performance on the volatility of stock price returns: the moderating role of tax payment 环境、社会和治理(ESG)绩效对股价回报波动性的影响:纳税的调节作用
IF 2.5 Q1 BUSINESS, FINANCE Pub Date : 2024-07-18 DOI: 10.1108/jfra-03-2024-0140
Sabri Mechrgui, Saliha Theiri

Purpose

This study aims to examine how environmental, social and governance (ESG) performance influences stock price volatility, with a specific focus on the moderating role of tax engagement.

Design/methodology/approach

ESG performance is measured by an ESG score calculated from the weighting of three dimensions: environmental, social and governance. Stock price volatility is measured by the degree of stock price variations over 12 months, based on the last 52 weeks’ prices. A sample of French-listed firms in the SBF120 is used, with 770 observations extracted from the 2012–2022 period. The feasible generalized least squares approach is used to eliminate endogeneity and multicollinearity problems.

Findings

The results show that the ESG score negatively impacts stock price volatility, with this impact being more significant in the social dimension than in the environmental and governance dimensions. In addition, the tax payment variable moderates the relationship and increases the effect of the ESG score on stock price volatility. These findings suggest that ESG practices and tax transparency are not only ethical elements but also key components for financial stability, promoting the high-quality development of listed firms.

Research limitations/implications

This study is significant for firms, regulators, policymakers and investors. Overall, it underscores the importance of firms adopting ESG activities and engaging in tax management to mitigate risks and maintain viability in the contemporary business environment.

Originality/value

This study provides new empirical evidence regarding the factors driving corporate stock price volatility. In addition, it offers pertinent policy recommendations for businesses and governments regarding the significance of ESG investments.

目的本研究旨在探讨环境、社会和治理(ESG)绩效如何影响股价波动,特别关注税收参与的调节作用。设计/方法/途径ESG绩效通过环境、社会和治理三个维度的加权计算得出的ESG得分来衡量。股价波动性以过去 52 周的股价为基础,通过 12 个月内的股价变化程度来衡量。使用的样本是 SBF120 中的法国上市公司,从 2012-2022 年期间提取了 770 个观测值。研究结果表明,ESG得分对股价波动性有负面影响,这种影响在社会维度上比在环境和治理维度上更为显著。此外,纳税变量调节了这种关系,增加了 ESG 分数对股价波动性的影响。这些研究结果表明,ESG 实践和税收透明度不仅是道德要素,也是金融稳定的关键要素,能促进上市公司的高质量发展。总体而言,它强调了企业开展环境、社会和治理活动以及参与税务管理以降低风险并在当代商业环境中保持活力的重要性。此外,它还就 ESG 投资的重要性为企业和政府提供了中肯的政策建议。
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引用次数: 0
The influence of board and audit committee characteristics on CSR reporting in Bahrain: the legitimacy perspective 董事会和审计委员会的特征对巴林企业社会责任报告的影响:合法性视角
IF 2.5 Q1 BUSINESS, FINANCE Pub Date : 2024-07-18 DOI: 10.1108/jfra-12-2023-0743
Abdelmohsen M. Desoky

Purpose

This study aims to examine, from a legitimacy perspective, the potential influence of board and audit committee (AC) characteristics on the level of corporate social responsibility (CSR) disclosure by listed firms in the Kingdom of Bahrain.

Design/methodology/approach

Throughout a 10-year period (2013–2022), 160 firm-year observations from listed firms in Bahrain are used. Four hierarchical multiple regression (HMR) models are developed to examine the effects of five independent variables and three control variables.

Findings

HMR model results show that CSR reporting is determined by only two independent variables: board independence and AC independence. Also, the results of this study partially support the argument that legitimacy theory is a key factor in explaining CSR.

Research limitations/implications

Limitations include a small sample of 160 firm-year observations over a 10-year period (2013–2022) using a small CSR index of 16 items and not considering other board and AC characteristics.

Practical implications

This study assists policymakers in achieving strategic goals and guiding future environmental, social and governance reporting guidelines.

Social implications

This study reveals that the CSR practices of Bahraini listed firms are not determined by factors like board size, AC size and AC number of meetings. It offers insights for accounting scholars on the importance of including board and AC features in CSR research.

Originality/value

To the best of the author’s knowledge, this study is among the first to investigate this topic in Bahrain and to use board and AC characteristics as independent variables.

本研究旨在从合法性角度研究巴林王国上市公司董事会和审计委员会(AC)特征对企业社会责任(CSR)披露水平的潜在影响。研究结果HMR 模型结果显示,企业社会责任报告仅由两个自变量决定:董事会独立性和董事会独立性。研究局限性/启示研究局限性包括:研究样本较小,只有 10 年内(2013-2022 年)的 160 个公司年度观察结果,使用的企业社会责任指数较小,只有 16 个项目,且未考虑董事会和董事会成员的其他特征。社会意义本研究揭示了巴林上市公司的企业社会责任实践并非由董事会规模、董事会规模和董事会会议次数等因素决定。据作者所知,本研究是在巴林首次对这一主题进行调查,并将董事会和监事会的特征作为自变量。
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引用次数: 0
Consumer continuous use of and satisfaction with Fintech payment applications in Saudi Arabia: towards an integrated model 沙特阿拉伯消费者对金融科技支付应用的持续使用和满意度:走向综合模式
IF 3.3 Q1 BUSINESS, FINANCE Pub Date : 2024-07-16 DOI: 10.1108/jfra-12-2023-0759
Salma S. Abed, Rotana S. Alkadi
PurposeThe purpose of this paper is to examine the factors that influence Saudi Arabian users’ intentions to continue using fintech payment applications and their satisfaction with these applications.Design/methodology/approachThe unified theory of acceptance and use of technology 2 and DeLone and McLean’s IS success model were integrated to provide a comprehensive framework. A questionnaire was distributed to 401 users of fintech payment applications, and the data collected was analysed using structural equation modelling to test the hypotheses.FindingsThe results reveal that factors such as social influence, price value and habit have a positive influence on the continued desire to use fintech payment applications, that the performance expectancy is positively influenced by the level of effort expectancy. Additionally, the quality of the system, service and information provided by the applications has a direct association with user satisfaction, as indicated by the IS Success Model. Moreover, it was observed that customer satisfaction with fintech payment applications positively affects their intention to continue using them.Originality/valueThis study addresses an important gap in the existing literature by examining the factors influencing Saudi Arabian consumers’ intentions to sustain the usage of fintech payment applications. Despite governmental support for the industry, understanding consumer behaviour and satisfaction with these applications remains limited, making this research timely and valuable.
目的本文旨在研究影响沙特阿拉伯用户继续使用金融科技支付应用的意向及其对这些应用的满意度的因素。设计/方法/途径将技术接受和使用统一理论 2 与 DeLone 和 McLean 的 IS 成功模型相结合,提供了一个综合框架。研究结果表明,社会影响、价格价值和习惯等因素对继续使用金融科技支付应用的愿望有积极影响,性能预期受努力预期水平的积极影响。此外,如信息系统成功模型所示,应用程序提供的系统、服务和信息的质量与用户满意度有直接关系。此外,研究还发现,客户对金融科技支付应用的满意度会对他们继续使用这些应用的意愿产生积极影响。尽管政府对该行业给予了支持,但对消费者行为和对这些应用程序的满意度的了解仍然有限,因此本研究非常及时且有价值。
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引用次数: 0
Adoption of fintech products through environmental regulations in Jordanian commercial banks 约旦商业银行通过环境法规采用金融科技产品
IF 2.5 Q1 BUSINESS, FINANCE Pub Date : 2024-07-10 DOI: 10.1108/jfra-09-2023-0507
Anas Ahmad Bani Atta

Purpose

This study aims to examine the adoption of fintech products in Jordanian commercial banks, focusing on the influence of environmental regulations. Specifically, the study investigates the impact of environmental pressures (competitors pressure, customer pressure) and top management support on the adoption of fintech products.

Design/methodology/approach

A questionnaire survey was conducted, and data from 550 respondents familiar with the bank’s operations, once you have responses, use structure equation modeling to understand the relationships between variables. Also, applied the regression model to predict outcomes for new respondents. Ensure ethical considerations, like informed consent, are addressed throughout the process.

Findings

The results reveal that competitors pressure and customer pressure have a significant positive influence on the adoption of fintech products, indicating that banks are more likely to adopt fintech solutions when faced with increasing competition and customer demands. Furthermore, top management support was found to be positively associated with the adoption of fintech products, emphasizing the importance of leadership in driving successful integration. Also, regulators and policymakers can foster FinTech adoption in the banking sector by creating supportive frameworks that balance innovation and risk. The findings highlight the need for Jordanian commercial banks to recognize and respond to environmental pressures to remain competitive and meet customer expectations. Additionally, regulations might encourage the development of financial products and services within the fintech sector. This study enriches fintech adoption literature in the context of Jordanian commercial banks.

Originality/value

This study contributes to the existing literature by shedding light on the factors influencing fintech adoption in Jordanian commercial banks and provides practical implications for banks, regulators and policymakers seeking to promote fintech adoption within the financial sector.

目的 本研究旨在探讨约旦商业银行采用金融科技产品的情况,重点关注环境法规的影响。具体而言,本研究调查了环境压力(竞争对手压力、客户压力)和高层管理支持对采用金融科技产品的影响。设计/方法/途径进行了问卷调查,数据来自熟悉银行业务的 550 名受访者,得到回复后,使用结构方程模型了解变量之间的关系。同时,应用回归模型预测新受访者的结果。结果结果显示,竞争对手压力和客户压力对采用金融科技产品有显著的积极影响,表明银行在面临日益激烈的竞争和客户需求时更有可能采用金融科技解决方案。此外,研究还发现,高层管理者的支持与金融科技产品的采用呈正相关,这强调了领导力在推动成功整合方面的重要性。同时,监管机构和政策制定者可以通过建立平衡创新与风险的支持性框架,促进金融科技在银行业的应用。研究结果突出表明,约旦商业银行需要认识到环境压力并做出回应,以保持竞争力并满足客户的期望。此外,监管法规可能会鼓励金融科技领域金融产品和服务的发展。本研究丰富了以约旦商业银行为背景的金融科技应用文献。本研究阐明了影响约旦商业银行金融科技应用的因素,为现有文献做出了贡献,并为银行、监管机构和政策制定者在金融领域推广金融科技应用提供了实际意义。
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引用次数: 0
Examining the ability of big data analytics to investigate financial reporting quality: a comprehensive bibliometric analysis 检验大数据分析调查财务报告质量的能力:文献计量学综合分析
IF 2.5 Q1 BUSINESS, FINANCE Pub Date : 2024-07-09 DOI: 10.1108/jfra-11-2023-0689
Ahmed Aboelfotoh, Ahmed Mohamed Zamel, Ahmad A. Abu-Musa, Frendy  , Sara H. Sabry, Hosam Moubarak

Purpose

This study aims to examine the ability of big data analytics (BDA) to investigate financial reporting quality (FRQ), identify the knowledge base and conceptual structure of this research field and explore BDA techniques used over time.

Design/methodology/approach

This study uses a comprehensive bibliometric analysis approach (performance analysis and science mapping) using software packages, including Biblioshiny and VOSviewer. Multiple analyses are conducted, including authors, sources, keywords, co-citations, thematic evolution and trend topic analysis.

Findings

This study reveals that the intellectual structure of using BDA in investigating FRQ encompasses three clusters. These clusters include applying data mining to detect financial reporting fraud (FRF), using machine learning (ML) to examine FRQ and detecting earnings management as a measure of FRQ. Additionally, the results demonstrate that ML and DM algorithms are the most effective techniques for investigating FRQ by providing various prediction and detection models of FRF and EM. Moreover, BDA offers text mining techniques to detect managerial fraud in narrative reports. The findings indicate that artificial intelligence, deep learning and ML are currently trending methods and are expected to continue in the coming years.

Originality/value

To the best of the authors’ knowledge, this study is the first to provide a comprehensive analysis of the current state of the use of BDA in investigating FRQ.

目的本研究旨在考察大数据分析(BDA)调查财务报告质量(FRQ)的能力,确定该研究领域的知识基础和概念结构,并探索随着时间推移而使用的BDA技术。研究结果本研究揭示了使用 BDA 调查 FRQ 的知识结构包括三个集群。这些集群包括应用数据挖掘检测财务报告欺诈(FRF)、使用机器学习(ML)检查 FRQ 以及检测作为 FRQ 度量的收益管理。此外,研究结果表明,通过提供各种预测和检测 FRF 和 EM 的模型,ML 和 DM 算法是调查 FRQ 的最有效技术。此外,BDA 还提供了文本挖掘技术来检测叙述性报告中的管理欺诈行为。研究结果表明,人工智能、深度学习和 ML 是当前流行的方法,预计在未来几年内仍将继续使用。原创性/价值 据作者所知,本研究首次对 BDA 在调查 FRQ 中的使用现状进行了全面分析。
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引用次数: 0
Corporate COVID-19 disclosure and stock price volatility: evidence from Egypt 公司 COVID-19 信息披露与股价波动:来自埃及的证据
IF 2.5 Q1 BUSINESS, FINANCE Pub Date : 2024-07-09 DOI: 10.1108/jfra-10-2023-0586
Mohsen Anwar Abdelghaffar Saleh, Dejun Wu

Purpose

This paper aims to examine the relationship between corporate COVID-19 disclosure (COVID_DISC) and stock price volatility (SPV) in Egypt.

Design/methodology/approach

The authors used the manual content analysis method to measure corporate COVID-19 disclosure in the narrative sections of annual reports. The authors use ordinary least squares (OLS) regression to examine the impact of corporate COVID-19 disclosure on stock price volatility using unique data from Egyptian-listed firms during COVID-19 pandemic over the period of 2020 to 2022. Propensity score matching method was adopted to mitigate the potential endogeneity issue.

Findings

This study reveals that corporate COVID-19 disclosure has a significant negative impact on stock price volatility, suggesting COVID-19 disclosure reduces stock price volatility. In addition, the results confirm that COVID-19 disclosure offers value relevant information to investors, which is consistent with the Egyptian Financial Supervisory Authority’s (EFSA) motivation in calling for more information on COVID-19 pandemic.

Practical implications

The findings of this study can help corporate managers and EFSA in enhancing corporate disclosure and transparency during future financial crises. Moreover, the findings offer valuable insights to investors, helping them gain a better understanding of the business environment during COVID-19 crisis.

Originality/value

To the best of the authors’ knowledge, this is the first Egyptian empirical evidence that examines the relationship between corporate COVID-19 disclosure and stock price volatility.

本文旨在研究埃及企业 COVID-19 信息披露(COVID_DISC)与股价波动性(SPV)之间的关系。设计/方法/途径作者使用手动内容分析法来衡量年报叙述部分中的企业 COVID-19 信息披露。作者使用普通最小二乘法(OLS)回归法,利用 2020 年至 2022 年 COVID-19 大流行期间埃及上市企业的独特数据,研究了企业 COVID-19 信息披露对股价波动的影响。研究结果表明,企业 COVID-19 信息披露对股价波动性有显著的负面影响,表明 COVID-19 信息披露降低了股价波动性。此外,研究结果还证实,COVID-19 信息披露为投资者提供了价值相关信息,这与埃及金融监管局(EFSA)呼吁提供更多有关 COVID-19 流行病信息的动机是一致的。此外,研究结果还为投资者提供了宝贵的见解,帮助他们更好地了解 COVID-19 危机期间的商业环境。原创性/价值据作者所知,这是埃及第一份研究企业 COVID-19 信息披露与股票价格波动之间关系的经验证据。
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引用次数: 0
Does financial reporting quality matter for the auditee characteristics-audit fees relationship? Evidence from an emerging market 财务报告质量对被审计方特征与审计费用之间的关系有影响吗?来自新兴市场的证据
IF 3.3 Q1 BUSINESS, FINANCE Pub Date : 2024-07-08 DOI: 10.1108/jfra-12-2023-0777
Tamer Elswah, E. Abozaid, Ahmed Diab
PurposeThe various factors influencing audit fees are still unclear, which may undermine the possibility of attaining fair audit pricing. Against this concern, this study aims to investigate the relationship between the auditee’s corporate characteristics and audit fees. In addition, it reveals if accounting comparability, as a proxy for financial reporting quality, mediates such a relationship by bringing evidence from an emerging market.Design/methodology/approachThis study depends on data from nonfinancial companies listed on the Egyptian stock exchange from 2016 to 2019. It adopts multiple regression models to test the impact of corporate characteristics and accounting comparability on audit fees and uses path analysis to test the indirect effect of the audit clients’ characteristics on audit fees through accounting comparability.FindingsThe authors found a significant positive (negative) effect of firm profitability on audit fees (accounting comparability). Further, accounting comparability has a significant negative effect on audit fees. The authors also found that accounting comparability partially mediates the significant relationship between profitability and audit fees. However, the authors found no significant association between leverage and audit fees. Finally, the authors found that accounting comparability does not mediate the relationship between leverage and audit fees.Practical implicationsThis study’s findings can benefit audit practitioners in Egypt by showing the main factors affecting audit fees, especially audit clients’ attributes. The current findings also guide professional bodies responsible for issuing accounting and audit standards regarding the importance of financial reporting quality for audit pricing decisions.Originality/valueThis study contributes to the literature by examining the mediating effect of accounting comparability concerning the corporate characteristics-audit fees relationship in developing African countries such as Egypt. This study’s findings can benefit audit practitioners in Egypt by showing the main factors affecting audit fees, especially audit clients’ attributes. The current findings also guide professional bodies responsible for issuing accounting and audit standards regarding the importance of financial reporting quality for audit pricing decisions.
目的 审计收费的各种影响因素尚不明确,这可能会影响实现公平审计定价的可能性。有鉴于此,本研究旨在探讨被审计方的公司特征与审计费用之间的关系。此外,本研究还通过一个新兴市场的证据,揭示了作为财务报告质量替代物的会计可比性是否对这种关系起到了中介作用。设计/方法/方法本研究依赖于 2016 年至 2019 年在埃及证券交易所上市的非金融公司的数据。研究采用多元回归模型检验公司特征和会计可比性对审计费用的影响,并利用路径分析检验审计客户特征通过会计可比性对审计费用的间接影响。研究结果作者发现,公司盈利能力对审计费用(会计可比性)有显著的正(负)影响。此外,会计可比性对审计费用有显著的负面影响。作者还发现,会计可比性部分调节了盈利能力与审计费用之间的重要关系。然而,作者发现杠杆作用与审计费用之间没有显著关联。最后,作者发现,会计可比性并不能调节杠杆与审计费用之间的关系。目前的研究结果还为负责发布会计和审计准则的专业机构提供了指导,使其认识到财务报告质量对审计定价决策的重要性。原创性/价值本研究通过考察会计可比性对埃及等非洲发展中国家的企业特征与审计费用之间关系的中介效应,为相关文献做出了贡献。本研究的结果表明了影响审计费用的主要因素,尤其是审计客户的属性,对埃及的审计从业人员大有裨益。目前的研究结果还为负责发布会计和审计准则的专业机构提供了指导,使其认识到财务报告质量对审计定价决策的重要性。
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引用次数: 0
The dynamic interplay of Shariah compliance rank and financial performance: nonfinancial listed firms in Saudi Arabia as a testing ground 伊斯兰教法合规等级与财务业绩的动态相互作用:以沙特阿拉伯的非金融上市公司为试验场
IF 2.5 Q1 BUSINESS, FINANCE Pub Date : 2024-07-05 DOI: 10.1108/jfra-07-2023-0405
Zakaria Boulanouar, Rihab Grassa, Faisal Alqahtani

Purpose

This paper aims to assess the rank of Shariah compliance (SC) and its impact on the financial performance of non-financial companies listed on the Saudi Stock Exchange. It seeks to understand the relationship between adherence to Shariah principles and the financial success of these companies, providing insights into the importance of SC in the Saudi Arabian context.

Design/methodology/approach

The study adopts a quantitative research approach, using financial and SC data from non-financial companies listed on the Saudi Stock Exchange. SC is measured using the Accounting and Auditing Organization for Islamic Financial Institutions standards. Financial performance is evaluated using various financial indicators, including return on assets (ROA), return on equity (ROE) and return on investments (ROI). Statistical analysis, including regression analysis, is conducted to examine the relationship between SC and financial performance.

Findings

The findings indicate a positive association between SC and financial performance in non-financial companies listed on the Saudi Stock Exchange. Companies with higher ranks of SC demonstrate superior financial performance, as evidenced by higher ROA, ROE and ROI. This suggests that adhering to Shariah principles can contribute to improved financial outcomes for companies operating in the Saudi Arabian market.

Practical implications

The study highlights the practical implications of maintaining SC for non-financial companies in Saudi Arabia. It emphasizes the importance of aligning business practices with Shariah principles to enhance financial performance. The findings suggest that companies can benefit from implementing Shariah-compliant strategies and practices, potentially attracting investors and improving their overall competitiveness in the market.

Social implications

The social implications of SC in the Saudi Arabian context are significant. Adhering to Shariah principles not only ensures compliance with religious and cultural norms but also promotes ethical and responsible business behaviour. Companies that prioritize SC contribute to the development of a socially responsible and sustainable business environment.

Originality/value

To the best of the authors’ knowledge, this study represents the first investigation into the impact of SC rank on financial performance. By examining non-financial companies listed on the Saudi market, it contributes significantly to existing literature by providing empirical evidence supporting a positive correlation between SC rank and financial outcomes. The findings offer valuable insights for companies, investors and policymakers in Saudi Arabia, enhancing their understanding of the unique dynamics between SC rank and financial performance. This resear

目的 本文旨在评估在沙特证券交易所上市的非金融公司遵守伊斯兰教法(SC)的程度及其对财务业绩的影响。本研究采用定量研究方法,使用沙特证券交易所非金融类上市公司的财务和伊斯兰教法数据。SC 采用伊斯兰金融机构会计和审计组织的标准进行衡量。财务业绩使用各种财务指标进行评估,包括资产回报率(ROA)、股本回报率(ROE)和投资回报率(ROI)。研究结果表明,在沙特证券交易所上市的非金融公司中,SC 与财务业绩之间存在正相关关系。SC等级越高的公司财务绩效越好,这体现在投资回报率、投资收益率和投资回报率越高。这表明,遵守伊斯兰教法原则有助于改善在沙特阿拉伯市场运营的公司的财务业绩。它强调了根据伊斯兰教法原则调整业务实践以提高财务业绩的重要性。研究结果表明,公司可以从实施符合伊斯兰教法的战略和实践中获益,从而有可能吸引投资者并提高其在市场上的整体竞争力。 社会影响在沙特阿拉伯,伊斯兰教法的社会影响非常重大。遵守伊斯兰教法原则不仅能确保遵守宗教和文化规范,还能促进有道德和负责任的商业行为。优先考虑伊斯兰教法的公司有助于建立一个对社会负责和可持续发展的商业环境。 原创性/价值据作者所知,本研究首次调查了伊斯兰教法等级对财务业绩的影响。通过考察在沙特市场上市的非金融公司,本研究提供了支持 SC 排名与财务结果之间正相关关系的经验证据,为现有文献做出了重要贡献。研究结果为沙特阿拉伯的公司、投资者和政策制定者提供了宝贵的见解,增强了他们对 SC 排名与财务业绩之间独特动态的理解。这项研究丰富了伊斯兰金融和商业领域的知识体系,为该领域做出了突出贡献,并开辟了进一步探索的途径。
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引用次数: 0
Beyond the monolith: a taxonomy of relationship banking models and segmentation levels in SMEs 超越一元化:中小企业关系银行模式和细分水平分类法
IF 2.5 Q1 BUSINESS, FINANCE Pub Date : 2024-07-04 DOI: 10.1108/jfra-07-2023-0394
Zakaria Boulanouar

Purpose

This study aims to investigate the reality of relationship banking (RB) in the small and medium enterprise (SME) context, specifically how banks organize activities, define SMEs and manage the SME–banking relationship.

Design/methodology/approach

Using qualitative methods, this study uses a case study approach, conducting in-depth interviews with relationship managers from major New Zealand banks. The data are analyzed using thematic analysis with a process- and mechanism-oriented lens.

Findings

The study identifies bank criteria for defining SMEs, considering factors such as business complexity, owner/manager ethnicity and business lending. Banks divide their activities into personal and business banking, with the latter further classified as micro-, small- and medium-sized businesses based on borrowing amounts. Three types of RB emerge, namely, micro-business (online/many-to-many) relationship model (RM), small-business RM (one-to-many) and medium-sized business (one-to-one) RM. This study presents a taxonomy of business banking relationship management models that capture the structure and dynamics of the three RB levels.

Research limitations/implications

Interviews may introduce biases or limited perspectives. Findings specific to New Zealand may not universally apply. Future research could explore different regions and assess the impact of these RB models on SMEs’ financial outcomes and satisfaction with banking services.

Practical implications

Findings assist banks in organizing activities and managing SME relationships. Taxonomy aids in categorizing companies and determining appropriate management models. Consequently, tailored services can be provided based on SME needs, offering customized financial packages.

Social implications

RB models prioritizing ethnicity consideration and personalized services contribute to enhanced financial inclusion for SMEs, thereby fostering broader socioeconomic growth and development, partly through the provision of tailored financial packages. Additionally, relationship managers specializing in specific industries can offer valuable insights and assistance to SMEs, fostering mutual trust and collaboration.

Originality/value

To the best of the author’s knowledge, this is the first study to hypothesize, investigate, identify and provide evidence for three RB levels in SMEs. The presented taxonomy contributes to the literature on the SME–bank relationship by providing a structured framework for effective SME relationship management. Insights can help banks develop strategies and practices for serving SMEs, ultimately contributing to their growth and success.

目的本研究旨在调查中小型企业(SME)背景下关系银行业务(RB)的实际情况,特别是银行如何组织活动、界定中小型企业以及管理中小型企业与银行的关系。研究结果本研究确定了银行界定中小型企业的标准,考虑了企业复杂性、所有者/管理者的种族和企业贷款等因素。银行将其业务分为个人银行业务和企业银行业务,后者又根据借款金额分为微型企业、小型企业和中型企业。企业银行业务分为三种类型,即微型企业(在线/多对多)关系模式(RM)、小型企业(一对多)关系模式(RM)和中型企业(一对一)关系模式(RM)。本研究对商业银行关系管理模式进行了分类,以捕捉三个 RB 层面的结构和动态。针对新西兰的研究结果不一定普遍适用。未来的研究可以探索不同地区,并评估这些零售银行模型对中小企业财务结果和银行服务满意度的影响。分类学有助于对公司进行分类并确定适当的管理模式。社会影响RB 模式优先考虑民族因素和个性化服务,有助于提高中小企业的金融包容性,从而促进更广泛的社会经济增长和发展,部分原因是提供了量身定制的金融套餐。此外,专门从事特定行业的关系经理可以为中小企业提供有价值的见解和帮助,从而促进相互信任与合作。 原创性/价值 据作者所知,这是第一项对中小企业的三个 RB 层次进行假设、调查、识别并提供证据的研究。本文提出的分类法为有效的中小企业关系管理提供了一个结构化框架,为有关中小企业与银行关系的文献做出了贡献。这些见解有助于银行制定服务中小企业的战略和实践,最终促进中小企业的发展和成功。
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引用次数: 0
The diffusion of financial technology-enabled innovation in GCC-listed banks and its relationship with profitability and market value 金融科技创新在海湾合作委员会上市银行中的传播及其与盈利能力和市场价值的关系
IF 2.5 Q1 BUSINESS, FINANCE Pub Date : 2024-07-02 DOI: 10.1108/jfra-01-2024-0010
Abdalmuttaleb Musleh Alsartawi

Purpose

This study aims to examine the relationship between the diffusion of technology-enabled innovation in financial services (i.e. financial technology [FinTech]) and the financial performance, i.e. profitability and market value of the banks listed in the Gulf Cooperation Council (GCC) countries.

Design/methodology/approach

An extensive review of the literature was carried out, and a diffusion index of 73 items including was adopted to measure the level of FinTech usage or diffusion for the banks that are listed on the GCC stock exchanges. The study used return on assets (ROA) and Tobin’s Q (TQ) as proxies to measure profitability and market value, respectively.

Findings

The findings of the empirical results indicate that there is a positive relationship between FinTech implementation and market performance (TQ) in the GCC banks. The results also showed that the highest level of FinTech implementation was 79.7% by United Arab Emirates banks followed by Bahraini banks at 76.7% based on the index developed for this study.

Practical implications

This study, hence, recommends that policymakers and governments implement supportive policies and initiatives, allowing consumers to embrace technology as part of their way of life. This encourages banks and other organizations to formulate strategies that integrate technology into operations.

Originality/value

This paper offers new contributions to the GCC literature regarding financial technology and provides recommendations to the GCC financial institutions, financial markets, policymakers and governments.

本研究旨在探讨金融服务领域技术创新(即金融科技 [FinTech])的传播与海湾合作委员会(GCC)国家上市银行的财务业绩(即盈利能力和市场价值)之间的关系。研究广泛查阅了相关文献,并采用了包含 73 个项目的传播指数来衡量海湾合作委员会证券交易所上市银行的金融科技使用或传播水平。研究使用资产回报率(ROA)和托宾 Q 值(TQ)分别作为衡量盈利能力和市场价值的代理变量。实证结果实证结果表明,海湾合作委员会银行的金融科技实施与市场绩效(TQ)之间存在正相关关系。结果还显示,根据为本研究制定的指数,阿拉伯联合酋长国银行的金融科技实施水平最高,达到 79.7%,其次是巴林银行,为 76.7%。这鼓励银行和其他组织制定战略,将技术融入到业务中。本文为海湾合作委员会有关金融技术的文献做出了新的贡献,并为海湾合作委员会的金融机构、金融市场、政策制定者和政府提供了建议。
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引用次数: 0
期刊
Journal of Financial Reporting and Accounting
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