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Influence Satisfaction and Trust to Loyalty Customer in Use Product Superior Micro at PT. Bank Rakyat Indonesia Tbk (Persero) PT. Bank Rakyat Indonesia Tbk (Persero)产品卓越微服务对忠诚客户满意度和信任的影响
Pub Date : 2023-05-06 DOI: 10.61255/jeemba.v1i2.66
N. Aswar, Andi Rifqah Purnama Alam
This study aims for know influence satisfaction and trust to loyalty customers in use product superior micro (Kupedes) at PT. Bank Rakyat Indonesia Tbk (Persero) A. P. Pettarani Unit Office. As for the population study is PT Bank Rakyat Indonesia Tbk (Persero) customers A. P. Pettarani Unit Office which uses product superior micro (Kupedes). Sample finally obtained is 100 respondents. Data analysis used analysis track (Path Analysis) using Statistical Product Standard Solution (SPSS 25). The results of data analysis show that variable satisfaction influential significant to trust with mark X1 significanct of 0.0001 <0.05. However, variables satisfaction no there is influence significant to loyalty with mark X1 significance of 0.232>0.05. Variable trust there is influence significant to loyalty with mark X2 significance of 0.0001 <0.05. Then analysis satisfaction through trust to loyalty is known influence given directly of 0.126, meanwhile influence no direct X1 through X2 to Y of 0.581, which means that mark influence no direct more big compared to with mark influence direct. So that can concluded that in a manner no direct satisfaction through trust have influence significant to loyalty.
本研究旨在了解在PT. Bank Rakyat Indonesia Tbk (Persero) A. P. Pettarani Unit Office使用产品优微(Kupedes)对忠诚客户的满意度和信任的影响。至于人口研究是PT Bank Rakyat Indonesia Tbk (Persero)的客户a.p. Pettarani单位办公室,它使用产品优越的微型(Kupedes)。最终获得的样本为100名受访者。数据分析采用分析轨迹(Path analysis),使用统计产品标准解决方案(SPSS 25)。数据分析结果显示,变量满意度对信任的影响显著,标记X1显著性为0.0001 0.05。变量信任对忠诚度有显著影响,X2显著性为0.0001 <0.05。然后分析满意度通过信任对忠诚度的已知直接影响为0.126,同时无直接影响的X1到X2到Y为0.581,这意味着标记无直接影响比标记直接影响更大。因此,可以得出结论,在某种程度上,没有通过信任产生的直接满意对忠诚有显著影响。
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引用次数: 0
Financial Performance Analysis in PT. Pegadaian (Persero) Using the Method Economic Value Added (EVA) 利用经济增加值(EVA)方法分析Pegadaian (Persero)公司财务绩效
Pub Date : 2023-05-05 DOI: 10.61255/jeemba.v1i2.64
Annnisa Paramaswary Aslam, D. Parawansa
This study aims to determine the financial performance of PT. Pegadaian (Persero) based on an analysis of Economic Value Added (EVA) for 2014 to 2017. The type of research used in this study is quantitative. The research population which is also a sample of research is the financial statements of the last four years (2014-2017). Data collection is done by means of documentation and interviews. Furthermore, it is analyzed using EVA analysis which consists of NOPAT analysis of Invested Capital WACC and Capital Charges. The results of this study show that the value of Economic Value Added (EVA) at PT. Pegadaian (Persero). In 2014-2017 it showed a positive value (EVA> 0) meaning that the company was able to create economic added value for the company so that the company was able to fulfill obligations and create profits for the company.
本研究旨在通过对2014年至2017年经济增加值(EVA)的分析来确定PT. Pegadaian (Persero)的财务绩效。本研究中使用的研究类型是定量的。研究人群也是研究样本,是过去四年(2014-2017)的财务报表。数据收集是通过文件和访谈的方式完成的。在此基础上,采用由投资资本、WACC和资本费用的NOPAT分析组成的EVA分析方法进行分析。本研究结果显示,Pegadaian (Persero)公司的经济增加值(EVA)的价值。2014-2017年为正值(EVA> 0),意味着公司能够为公司创造经济附加值,从而能够为公司履行义务,创造利润。
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引用次数: 0
Marketing Strategy at Middle Star Hotels in Makassar City 望加锡市中星级酒店的市场营销策略
Pub Date : 2023-05-04 DOI: 10.61255/jeemba.v1i2.68
Rezky Amalia Hamka, S. Sutrisno, A. Arwin
This study aim For analyze the marketing strategy implemented by the Middle Star Hotels in face competition. This study is study qualitative in nature descriptive. Population in this study is internal and external parties external from Middle Star Hotels, meanwhile informant study this is Sales Executive, Senior Human Resource Office, and two Customers. Data collection techniques are carried out with technique observation and interview. Data analysis technique used is SWOT analysis, that is something tool analysis used for formulate a strategy or identification various factor strategic based on internal factors as well external. This study results show that position on the Cartecius Diagram appear that Middle Star Hotels located in cell I with use an aggressive strategy, with a winning strategy cost, with give cheap price, so increase power buy consumer,  this show that Middle Star Hotels face a number of opportunity and have various propelling force for get opportunities. Meanwhile, the position of Middle Star Hotels on the internal external matrix is also in cell I, namely position grow and develop or is in integration vertical which is position very competitive market in business powerful hospitality competitive tall between star hotels three other.
本研究旨在分析中星级酒店在面对竞争时所采取的营销策略。这项研究本质上是定性的描述性研究。本研究的人群是来自中星级酒店的内部和外部各方,同时,线人研究是销售主管,高级人力资源办公室和两名客户。数据收集技术采用技术观察法和访谈法。使用的数据分析技术是SWOT分析,这是一种工具分析,用于制定战略或识别基于内部因素和外部因素的各种因素战略。本研究结果表明,在Cartecius图上的位置显示,位于单元格I的中星级酒店采用了积极的策略,以获胜的策略成本,以低廉的价格,从而增加了购买消费者的能力,这表明中星级酒店面临着许多机会,并有各种推动力量获得机会。同时,中星级酒店在内部外部矩阵上的位置也处于细胞I,即成长和发展的位置或处于整合垂直的位置,这是一个非常有竞争力的位置,在商业上具有强大的市场竞争力,在其他三个星级酒店之间竞争激烈。
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引用次数: 0
Du Pont System Inside Measuring the Financial Performance of Food and Beverages Companies on the Indonesian Stock Exchange 杜邦系统内部测量印尼证券交易所食品和饮料公司的财务绩效
Pub Date : 2023-05-02 DOI: 10.61255/jeemba.v1i2.65
Arini Lestari Aris, Valentino Aris, Siti Rahma Nurhaliza
This study aims to find out Du Pont System in measuring the financial performance of Food and Beverages. The research sample is 18 Food and Beverages listed on the Indonesia Stock Exchange (IDX) in 2018-2020. Data collection is done by searching secondary data. Research results show the average change in NPM in the Food and Beverages industry in 2019 and 2020 is 1.52% and 0.8%. The average development of Total Assets Turn Over in the Food and Beverages industry in 2019 amounted to -0.03% and in 2020, it was 0.19%. And the company's financial performance based on the analysis of the Du Pont System method in the Food and Beverages industry in 2018-2020. Seen from the change in the average Return on Investment in 2019 of 1.59% and in 2020 by -3.91%. Rating The company's financial performance based on the analysis of the Du Pont System method in the Food and Beverages industry in 2012-2014. Judging from the value of Return on Investment PT. Multi Bintang Indonesia Tbk is ranked 1st in 2018-2019 with a Return On Investment value in 2018 of 42.39%, 2019 of 41.63%, and for 2020 rank 1 belongs to PT. Siantra Top Tbk with a Return On Investment value of 18.23%. Meanwhile PT. Sekar Bumi Tbk is ranked 18th with a Return on Investment value of 0.9% in 2018 and 0.05% in 2019. And in 2020 with a Return On Investment value of 0.31%.
本研究旨在找出杜邦系统在衡量食品和饮料的财务绩效。研究样本是2018-2020年在印度尼西亚证券交易所(IDX)上市的18家食品和饮料公司。数据收集是通过查找辅助数据来完成的。研究结果显示,2019年和2020年食品饮料行业NPM的平均变化幅度分别为1.52%和0.8%。2019年食品饮料行业总资产周转率的平均增长率为-0.03%,2020年为0.19%。并基于杜邦系统方法分析公司2018-2020年在食品饮料行业的财务业绩。从2019年平均投资回报率为1.59%,2020年为-3.91%的变化来看。基于杜邦系统方法对2012-2014年食品饮料行业的财务业绩进行分析。从投资回报率来看,Multi Bintang Indonesia Tbk在2018-2019年排名第一,2018年的投资回报率为42.39%,2019年为41.63%,2020年排名第一的是PT. Siantra Top Tbk,投资回报率为18.23%。与此同时,PT. Sekar Bumi Tbk排名第18位,2018年的投资回报率为0.9%,2019年为0.05%。到2020年,投资回报率为0.31%。
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引用次数: 0
Pengaruh Sikap dan Pengetahuan Kewirausahaan Terhadap Kesiapan Berwirausaha Dengan Self-Efficacy Sebagai Variabel Intervening 创业意识和创业知识对创业准备的影响,以自我努力作为变量进行干预
Pub Date : 2023-01-03 DOI: 10.61255/jeemba.v1i1.15
Andika Isma, Muhammad Rakib, Nurul Mufida, Mahmudatus Sholihah
This study aims to test the entrepreneurial readiness model by presenting self-efficacy as an intervening variable that mediates the relationship between entrepreneurial attitudes and entrepreneurial knowledge. The population in this study was all students of the Entrepreneurship Study Program of Makassar State University which amounted to 300 students with a sample of 43 students. The research method used is the Quantitative method. The propotional random sampling technique was used to select a sample of 43 respondents from the Entrepreneurship Students of Makassar State University. Data collection with questionnaires, data analysis through Path Analysis. Based on the results of research that has been carried out, this can be a source of information or reference for teaching staff or lecturers in order to direct and guide students regarding the development of Entrepreneurship readiness, students are expected to further deepen attitudes and knowledge related to business management. but also able to do business ventures and develop them.
本研究将自我效能感作为中介变量,在创业态度与创业知识的关系中起到中介作用,对创业准备模型进行检验。本研究的人群为望加锡国立大学创业研究项目的学生,共300名学生,样本为43名学生。所采用的研究方法是定量方法。采用比例随机抽样方法,从望加锡国立大学创业专业学生中抽取43名受访者。数据收集采用问卷调查,数据分析采用路径分析。根据已开展的研究结果,这可以作为教学人员或讲师的信息或参考来源,以指导和指导学生关于创业准备的发展,期望学生进一步加深对企业管理的态度和知识。同时也有能力进行商业投资和发展。
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引用次数: 0
Pengaruh Kreativitas dan Pendidikan Kewirausahaan Terhadap Minat Berwirausaha Melalui Motivasi Berwirausaha Pada Santri dan Santriwati Pondok Pesantren Ad-Daraaen Makassar 创意和创业教育对企业家兴趣的影响,通过在Santri和Santriwati的摊位addaraaen Makassar的激励
Pub Date : 2023-01-03 DOI: 10.61255/jeemba.v1i1.17
Andika Isma, Muhammad Rakib, Rusni Andriani, Ina Septiani
Entrepreneurship is a creative ability, interest, and motivation. keen to see opportunities and always open to any input and positive changes that can keep the business growing. Business should have value and be useful. The purpose of this research is to explore creativity, interest, and motivation in entrepreneurship in Islamic boarding schools, as well as to support Islamic spiritual education in entrepreneurship education. This research is a quantitative research using a data processing approach for Islamic boarding schools in exploring the entrepreneurial process through education at Islamic boarding schools. In this study, data collection used a questionnaire filling technique by sending it to Islamic boarding schools, observing and studying documents. The results of the study show that entrepreneurship is internalized in Islamic boarding schools through religious and entrepreneurial values based on Worship (worship to Allah SWT) and Khidmah (piety to humanity), where all business and economic activities carried out aim to worship Allah SWT. and for the benefit of society.
企业家精神是一种创造能力、兴趣和动力。敏锐地看到机会,并总是开放的任何输入和积极的变化,可以保持业务增长。业务应该是有价值和有用的。本研究的目的是探讨伊斯兰寄宿学校中创业的创造力、兴趣和动机,以及在创业教育中支持伊斯兰精神教育。本研究采用数据处理方法对伊斯兰寄宿学校进行定量研究,探索伊斯兰寄宿学校教育中的创业过程。在这项研究中,数据收集采用问卷填写技术,通过将其发送到伊斯兰寄宿学校,观察和研究文件。研究结果表明,在伊斯兰寄宿学校中,企业家精神是通过基于崇拜(崇拜真主)和对人类的虔诚(虔诚)的宗教和创业价值观内化的,所有的商业和经济活动都以崇拜真主为目标。为了社会的利益。
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引用次数: 0
Pengaruh Pendidikan Kewirauasahaan Dan Kreativitas Terhadap Minat Berwirausaha Dengan Efikasi Diri Sebagai Variabel Intervering Pada Studi Mahasiswa Kewirausahaan Universitas Negeri Makassar 创业性教育和创造力对企业家兴趣的影响,自我正人化为马卡萨州立大学创业学生研究的变量
Pub Date : 2023-01-03 DOI: 10.61255/jeemba.v1i1.19
Negeri Makassar, I. Abu, Marhawati, Alfira, Alda Ananda, A. Amrullah, Arjuna Agung Grison Masiku
This study aims to determine the direct and indirect influence of entrepreneurship education and creativity on entrepreneurial interests through self-efficacy in students majoring in entrepreneurship class of 2022, Makassar State University.  The research method used in this research is quantitative. The population in this study is all students of the class of 2022 at Makassar State University for the 2022/2023 Academic Year which amounts to 105 students with a sample of 41 students. Based on the results of the research that has been carried out, this research can be a source of information or reference for teaching staff or lecturers to be biased in directing and guiding students related to the development of entrepreneurial interests, students are expected to deepen their interest in business management so that they are not focused on the knowledge produced, but also able to do business ventures and develop them. For further research, efforts will be made to deepen and expand this research both in terms of variables and the development of research methods.
本研究旨在通过对望加锡州立大学2022级创业专业学生的自我效能感,确定创业教育和创造力对创业兴趣的直接和间接影响。本研究采用的研究方法是定量的。本研究的人口为2022/2023学年望加锡州立大学2022级的所有学生,共105名学生,样本为41名学生。根据已经开展的研究结果,本研究可以为教学人员或讲师在指导和指导学生发展创业兴趣方面提供有偏见的信息或参考来源,期望学生加深对企业管理的兴趣,使他们不专注于所产生的知识,也能够进行商业投资和发展。为了进一步的研究,将努力在变量和研究方法的发展方面深化和扩展本研究。
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引用次数: 0
E-commerce dan Startup: Wujud Inovasi Keberlanjutan Bisnis Di Era Industri 4.0 E-commerce和初创企业:4.0工业可持续创新的发展
Pub Date : 2023-01-03 DOI: 10.61255/jeemba.v1i1.16
Marhawati, A. Azizah, Erwina, Raflianto
The importance of innovating and creating in the era of the industrial revolution 4.0 we are required to be smarter in innovation in order to get the highest benefits from new emerging technologies. For this reason, this study will present a literature review of the role of e-commerce and startups as a form of business sustainability innovation in the industrial era 4.0. The method used in this research is through conceptual and theoretical deepening as well as the collection of information and data related to e-commerce starup and innovation   as well as supporting data from various sources. The results of the study stated that it is appropriate for us to move from traditional business to digital-based business by keeping up with the times, one of which is by utilizing e-commerce  and startups as business innovations that are able to compete in globalization. The current solution is the availability of counseling and training by institutions or institutions regarding digital business for people who do not understand information technology. One thing in Indonesia that makes optimism is the number of strong entrepreneurial spirits, so that  Indonesian e-commerce will only get stronger in the future, one example is Tokopedia.
在工业革命4.0时代,创新和创造的重要性要求我们更聪明地创新,以便从新兴技术中获得最大的利益。因此,本研究将对电子商务和创业公司作为工业4.0时代商业可持续创新形式的作用进行文献综述。本研究采用的方法是通过概念和理论的深化,以及收集与电子商务创业创新相关的信息和数据,以及各种来源的支持数据。研究结果表明,我们应该与时俱进地从传统商业转向数字化商业,其中之一就是利用电子商务和创业公司作为能够在全球化中竞争的商业创新。目前的解决方案是由机构或机构为不了解信息技术的人提供有关数字业务的咨询和培训。印尼有一件事让人感到乐观,那就是强大的创业精神,所以印尼的电子商务在未来只会变得更强大,Tokopedia就是一个例子。
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引用次数: 1
Upaya Membangkitkan Ekonomi Masyarakat Melalui Zakat Dalam Pajak Penghasilan 通过所得税中的Zakat来推动社会经济的努力
Pub Date : 2023-01-03 DOI: 10.61255/jeemba.v1i1.14
Della Fadhilatunisa, Upaya Membangkitkan, Ekonomi Masyarakat Melalui…
Poverty is still an unresolved problem in Indonesia. The unequal distribution of wealth is the cause of the rise and fall of the poverty level. On the other hand, the problem facing Indonesia is the infrastructure sector. The low quality of infrastructure hampers the pace of the country's economy. These two problems make it difficult for the Indonesian economy to develop. So, the formulation of the problem raised in this study is how is the relationship between zakat and income tax and its relationship with efforts to generate the community's economy. The purpose of this research is to find out the solution to the existing problems through zakat and taxes. In Islam, zakat is used as a distribution of wealth from the giver (muzakki) to the recipient (mustahik). Meanwhile, in state regulations, one of the funds obtained from taxes is allocated to infrastructure development. Zakat and taxes play an important role in the country's economy, zakat solves problems on a micro level while taxes solve problems on a macro level.
在印度尼西亚,贫困仍然是一个未解决的问题。财富分配不均是贫困水平高低的原因。另一方面,印尼面临的问题是基础设施部门。基础设施质量低下阻碍了该国经济的发展。这两个问题使印尼经济难以发展。因此,本研究提出的问题的表述是,天课和所得税之间的关系如何,以及它与创造社区经济的努力之间的关系如何。本研究的目的是通过天课和税收来寻找解决存在问题的方法。在伊斯兰教中,天课被用作从给予者(muzakki)到接受者(mustahik)的财富分配。与此同时,根据国家规定,从税收中获得的资金之一被分配给基础设施建设。天课和税收在国家经济中扮演着重要的角色,天课解决的是微观层面的问题,而税收解决的是宏观层面的问题。
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引用次数: 0
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Journal of Economics, Entrepreneurship, Management Business and Accounting
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