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Psychological Knowledge and Skills in Clinical Practice among Selected Medical Professions 医学专业人员临床实践中的心理知识与技能
Pub Date : 2014-11-01 DOI: 10.15405/EJSBS.143
Miroslawa Adamus, M. Jaworski
1. IntroductionRecently there has been a change in the functioning model of the health care system. There has been a focus shift from a model based on a biological paradigm towards a model structure where a biopsychosocial paradigm has been playing an increasingly important role. Various factors have been contributing to ongoing changes. One of them is a changing structure of diseases. Chronic diseases such as cancerous changes, metabolic disorders including diabetes, osteoporosis or hyperlipidaemia begin to be very significant. As far as chronic conditions are concerned the treatment time in hospital shortens and often the treatment is continued in out-patients' clinics; where possible, hospital treatment is reduced to an essential minimum and home care becomes even more important. In the case of the patients whose medical treatment is ineffective or groundless, palliative care including hospice care is available. These changes provoke modification in the clinician-patient relation (Bishop, 2000).2. Problem StatementClinicians have noticed the need to expand their knowledge and their professional practice in terms of new achievements of humanities (Szczeklik, 2002). The empirical facts, which demonstrate a significant role of psychological factors in the diagnosis and treatment process, need to be noticed and inspire to change the conventional therapeutic methods. This need has also been expressed by patients, who apart from strictly medical knowledge, expect from the medical personnel, sensitivity to their problems, empathy and kindness (Moore et al., 2004). Psychological factors are so important that they determine the choice of a doctor; it transpires that for many patients personal qualities of the medical personnel are more important than their medical knowledge. When making a decision about the change of a doctor, patients often mention psychological factors, i.e. communication style and a manner of treating patients as the cause of the change while taking doctors' medical qualifications as an obvious fact. Patients draw attention to lack of sensitivity to their needs, communication problems, lack of respect towards their views and excessive use of technical jargon, as well as excessive formality of the contact as well as the treatment process (Moore et al., 2004). From empirical data influencing changes in the paradigm of healthcare it transpires that a dynamically raising number of results of health psychology research plays a significant role (Heszen & Sek, 2008). The reason is that they are multi-faceted and have strong methodological grounds. The results prove the importance of psychosocial factors to maintain good health and emphasize their considerable role in etiology of somatic diseases as well as in the process of medical treatment (Benedetti, 2013).Scientific and technical progressHowever, progress of life and medical sciences brings more opportunities of medical interference in human body both for diagnostic and therapeutic rea
1. 最近,卫生保健系统的运作模式发生了变化。从基于生物学范式的模型转向基于生物心理社会范式的模型结构,生物心理社会范式发挥着越来越重要的作用。各种因素促成了正在发生的变化。其中之一是疾病结构的变化。慢性疾病,如癌变、代谢紊乱,包括糖尿病、骨质疏松症或高脂血症,开始变得非常明显。就慢性病而言,住院治疗时间缩短,往往在门诊继续治疗;在可能的情况下,医院治疗减少到基本的最低限度,家庭护理变得更加重要。对于医疗无效或毫无根据的病人,可提供包括临终关怀在内的姑息治疗。这些变化引起了医患关系的改变(Bishop, 2000)。问题陈述临床医生已经注意到需要在人文学科的新成就方面扩展他们的知识和专业实践(Szczeklik, 2002)。心理因素在诊断和治疗过程中发挥着重要作用的经验事实,需要引起人们的注意,并启发人们改变传统的治疗方法。患者也表达了这种需求,除了严格的医学知识外,他们还期望医务人员对他们的问题敏感,同情和善良(Moore et al., 2004)。心理因素非常重要,它决定了医生的选择;由此可见,对许多病人来说,医务人员的个人素质比他们的医学知识更重要。在做出更换医生的决定时,患者往往将心理因素,即沟通方式和对待病人的方式作为更换医生的原因,而将医生的医疗资格作为一个明显的事实。患者注意到对他们的需求缺乏敏感性,沟通问题,对他们的观点缺乏尊重,过度使用技术术语,以及接触和治疗过程过于正式(Moore et al., 2004)。从影响医疗保健范式变化的经验数据来看,健康心理学研究结果的动态增加起着重要作用(Heszen & Sek, 2008)。原因是它们是多方面的,并且有很强的方法论基础。研究结果证明了心理社会因素对保持身体健康的重要性,并强调了它们在躯体疾病的病因学以及医疗过程中的重要作用(Benedetti, 2013)。然而,生命科学和医学的进步为诊断和治疗两方面的原因带来了更多的医疗干预人体的机会。应用最新技术进步的高度专业化的医疗程序有助于挽救健康和生命,并提高生活质量(Glebocka & Gawor, 2008年)。然而,越来越多的技术使用和卫生保健的官僚化引起了困难的情绪。当面对这些现象时,患者会感到恐惧,他们会经历一种物化和不安全感(Heszen & Sek, 2008)。他们很烦恼,因为他们必须参加繁琐乏味的医疗程序。当采取侵入性诊断或治疗行动时,他们感到不安全,有时是在生死攸关的问题上采取的行动。当缺乏适当的信息和时间进行临床医生与患者和临床医生与家庭的讨论时,或者当临床医生没有表现出充分的心理方法时,主观的讨厌感会增加(Jakubowska-Winecka, Wlodarczyk, 2007)。医学科学的动态进步也被证明是许多伦理挑战的原因。…
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引用次数: 2
A Heuristic Model to Measure Nonprofit Management Deficiency 一个衡量非营利组织管理缺陷的启发式模型
Pub Date : 2014-11-01 DOI: 10.15405/EJSBS.146
Lawrence Hunt, Mehryar Nooriafshar, C. Krishnamurti
(ProQuest: ... denotes formulae omitted.)1. IntroductionFor nonprofit organisations, research has established that there is a strong correlation between board performance and organisational performance (McDonagh 2006; Nicholson, Newton and McGregor-Lowndes 2012; Willems, Huybrechts, Jegers, Weijters, Vantibborgh, Didee and Pepermans 2012). The implication of this finding is that improving the performance of the board will lead to improvement in the performance of the organisation. To improve their performance, nonprofit management teams need actionable information that will enable them to identify their strengths and weaknesses (McDonagh 2006; Nicholson, Newton and McGregor-Lowndes 2012).Current models used to measure the performance of nonprofit boards are often difficult to implement with a considerable delay before results are available or they produce results that have not been rigorously tested to validate the accuracy of their measurement of performance (Heiberg and Bruno-van Vijfeijken 2009, Herman and Renz 2006). Many studies have attempted to develop models that can measure nonprofit management performance but the results are generally inconclusive leading to a lack of consensus as to which is the best approach (Herman 1990; Moxham 2010; Taysir and Taysir 2012). There is no agreement that one performance measurement model is better than another and the findings from one study sometimes do not support the findings of another study (Cornforth 2012; Barnard and Lesirge 2012; Bhardwaj and Vuyyuri 2005; Holland, Chait and Taylor 1989; Ostrower and Stone 2010). There is also a positivist orientation evident in the current approach (Cornforth 2012), looking at how well the board as a whole carries out their responsibilities. The result is a lack of focus on management deficiencies and individual board member competencies.2. Problem StatementResearchers have been trying to develop a technique for measuring management deficiency in a nonprofit organisation (NPO) for more than 30 years. Traditional, analytical techniques have failed to find a solution that has broad acceptance.3. Research QuestionWill heuristic methodology provide an acceptable, approximate solution to the measurement of management deficiency in a nonprofit organisation?4. Purpose of the StudyThe purpose of this study was to demonstrate that the factors that contribute to management deficiency in an NPO can be identified and measured using a heuristic methodology. The objective was to build a heuristic model that will measure individual management deficiency and produce an assessment of management strengths and weaknesses for the board members of nonprofit organisations.5. Research Methods5.1 Defining the Adopted ApproachThere is a direct relationship between nonprofit board performance and the overall performance of the organisation (Alexander, Hearld and Mittler 2011; McDonagh 2006; Nicholson, Newton and McGregor-Lowndes 2012; Willems, Huybrechts, Jegers, Weijters, Vantibborgh,
(ProQuest:……表示公式省略。)对于非营利组织,研究已经确定董事会绩效与组织绩效之间存在很强的相关性(McDonagh 2006;Nicholson, Newton和McGregor-Lowndes 2012;Willems, Huybrechts, Jegers, Weijters, vantibborg, Didee and Pepermans 2012)。这一发现的含义是,改善董事会的绩效将导致组织绩效的改善。为了提高绩效,非营利组织管理团队需要可操作的信息,使他们能够识别自己的优势和劣势(McDonagh 2006;Nicholson, Newton和McGregor-Lowndes 2012)。目前用于衡量非营利组织董事会绩效的模型往往难以实施,在结果可用之前会有相当长的延迟,或者它们产生的结果没有经过严格的测试来验证其绩效衡量的准确性(Heiberg和Bruno-van Vijfeijken 2009; Herman和Renz 2006)。许多研究试图开发可以衡量非营利组织管理绩效的模型,但结果通常是不确定的,导致对哪种方法是最佳方法缺乏共识(Herman 1990;Moxham 2010;Taysir and Taysir 2012)。没有一致意见认为一种绩效测量模型比另一种更好,一项研究的发现有时不支持另一项研究的发现(Cornforth 2012;Barnard and Lesirge 2012;Bhardwaj and Vuyyuri 2005;Holland, Chait and Taylor 1989;Ostrower and Stone 2010)。在目前的方法中也有一个实证主义的取向(Cornforth 2012),看看董事会作为一个整体如何履行他们的职责。其结果是缺乏对管理缺陷和董事会成员个人能力的关注。30多年来,研究人员一直试图开发一种衡量非营利组织(NPO)管理缺陷的技术。传统的分析技术未能找到被广泛接受的解决方案。研究问题:启发式方法是否能为衡量非营利组织的管理缺陷提供一个可接受的、近似的解决方案?研究的目的本研究的目的是证明,可以使用启发式方法识别和测量导致非营利组织管理缺陷的因素。目标是建立一个启发式模型,该模型将衡量个人管理缺陷,并为非营利组织的董事会成员提供管理优势和劣势的评估。研究方法5.1确定采用的方法非营利组织董事会绩效与组织整体绩效之间存在直接关系(Alexander, Hearld and Mittler 2011;麦多纳2006;Nicholson, Newton和McGregor-Lowndes 2012;Willems, Huybrechts, Jegers, Weijters, vantibborg, Didee and Pepermans 2012)。因此,董事会表现不佳将导致组织表现不佳。此外,有理由认为,如果董事会表现不佳,那么这在很大程度上归因于董事会成员的能力和个人属性(Balduck, Rossem和Buelens 2010)。也有证据表明,大多数非营利组织的失败都是缺乏经验的周管理的结果(生产力委员会2010)。换句话说,管理缺陷是NPO失败的主要原因。因此,调查董事会表现不佳的原因与调查导致董事会表现良好的原因同样重要。查明董事会成员的个别管理缺陷将为管理小组提供可采取行动的资料,协助他们制订管理发展方案,以解决弱点领域。…
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引用次数: 0
Teachers Competency for Inclusive Education 教师的全纳教育能力
Pub Date : 2014-11-01 DOI: 10.15405/EJSBS.141
Zlatko Bukvić
1. IntroductionIn front of every teacher there are many demands and expectations set from professional and social environment in which should rethink about self and vocation, define long-term goals of pedagogical acting, knows the way of student learning, thinking, feeling and acting. Also, teachers develop skills that enhance personal satisfaction and effectiveness, but also knowledge and skills that encourage student self esteem. Complexity of teacher work demands competences for every day dealing with student learning, emotional and behavioral characteristics. Deakin Crick (2008) described competence as a "complex combination of different knowledge, skills, understanding, values, attitudes and desire which lead to effective, embodied human action in the world, in a particular domain". It is necessary to understand the pedagogical competencies of teacher as continuing process which is permanently submitted to valuation through the interaction with co-workers, student, parents and others (Ljubetic & Kostovic Vranjes, 2008).Inclusive education assumed identification and elimination of existing and possible sources of exclusion or separation which represent limitation of opportunities for all students and in the same time examines features of school, teachers, students, teaching and learning (Slee, 2003). In context of inclusive process, schools and classrooms meet various students and challenges to deal with. Students with disabilities, in this paper special education needs (SEN) student, are included in regular schools with their peers. Some of schools have assistants to help in classroom as only support to student. Other schools have professional support from special education needs teachers, psychologists, social workers, work therapists, etc. The most of schools don't have any support, so the teachers manage with range of different demands in classrooms. Hastings and Oakford (2003) argued that students with emotional and behavioural problems have negatively influence on teachers and peers than students with intellectual disabilities.Bradshaw and Mundia (2006) quote some variables that have the most influence on process of inclusion. Related to teacher they highlights efficiency, work experience, beliefs about students and their education, educational environment in which they put accent on availability of support. As shown in earlier studies, teacher quality is essential factor for in student learning (Blanton et all, 2003). Considering the teacher as the most important factor of inclusive education process, he has obligation to create appropriate and stimulating environment for learning. In dealing with professional demands on creating opportunities for easily SEN students learning, teacher has to possess specific professional and personal competences. Personal competences could be observed through the attitudes and motivation for teaching SEN students in regular schools settings and professional competencies through the SEN student characte
1. 每个教师都面临着来自专业和社会环境的诸多要求和期望,需要重新思考自我和职业,明确教学行为的长期目标,了解学生的学习、思考、感受和行为方式。此外,教师培养提高个人满意度和效率的技能,以及鼓励学生自尊的知识和技能。教师工作的复杂性要求教师具备日常处理学生学习、情感和行为特征的能力。迪肯·克里克(2008)将能力描述为“不同的知识、技能、理解、价值观、态度和欲望的复杂组合,这些组合导致在特定领域中有效地、具体地在世界上采取人类行动”。有必要理解教师的教学能力是一个持续的过程,它通过与同事、学生、家长和其他人的互动而永久地提交给评估(Ljubetic & Kostovic Vranjes, 2008)。全纳教育要求识别和消除现有的和可能的排斥或分离的来源,这些来源代表了所有学生机会的限制,同时检查学校、教师、学生、教学和学习的特征(Slee, 2003)。在包容性进程的背景下,学校和教室面临着各种各样的学生和挑战。在本文中,残疾学生,特殊教育需要(SEN)的学生,包括在普通学校与同龄人。一些学校有助手在课堂上帮助学生。其他学校有特殊教育需求教师、心理学家、社会工作者、工作治疗师等专业支持。大多数学校没有任何支持,所以老师们在教室里管理着各种不同的需求。Hastings和Oakford(2003)认为有情绪和行为问题的学生比有智力障碍的学生对教师和同龄人的影响更消极。Bradshaw和Mundia(2006)引用了一些对包容过程影响最大的变量。与教师相关,他们强调效率,工作经验,对学生和他们的教育的信念,教育环境,他们强调可获得的支持。早期的研究表明,教师素质是学生学习的关键因素(Blanton et all, 2003)。教师是全纳教育过程中最重要的因素,他有义务创造适宜的、激励的学习环境。为特殊教育学生创造轻松学习的机会,教师必须具备特定的专业和个人能力。个人能力可以通过普通学校教学特殊教育学生的态度和动机来观察,专业能力可以通过特殊教育学生的特征认识、识别能力和学习方式来观察。问题陈述sen学生有权根据他们的兴趣、需要和能力,与其他没有残疾的同学一起接受适当的教育。包容性课堂教师必须接受与特殊教育学生学习方式相关的特定领域的教育。未来教师学生的正规教育过程旨在培养那些确保取得有价值成果的能力。当前的教育和学校实践要求教师能够在这样苛刻的条件下为残疾学生的具体特点创造教学条件。我们有理由相信,称职的教师能够而且将会使他或她的学生感到成功和满足。Ashby(2010)评论说,包容的过程更多是社会性的,而不是学术性的,以接受和发展积极的态度为主要目标。然而,政府通过立法要求学校和直接教师为每个特殊教育学生创建个人课程。…
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引用次数: 23
The Effects of European Union Border Security Policies on Cyprus Conflict 欧盟边境安全政策对塞浦路斯冲突的影响
Pub Date : 2014-08-30 DOI: 10.15405/EJSBS.138
M. Yilmaz, M. Ogun, Oktay Kirazoluğu
1. IntroductionThe "border" concept is closely connected with the sovereignty of Westphalia system. In the case of Europe, border have reshaped modern nation state and beginning with the 19th century it was used as the "effective map" for the European colonial empires (Anderson and Borth, 2001: 15).The argument that liberals point out is the increasing irrelevance of national borders to the conduct and organization of economic activity. They focus on the growth of free trade, the capacity of transnational corporations to escape political regulation and national legal jurisdiction. Even if the state is no longer prepared to insulate its citizens from the vicissitudes of the world economy, it is still expected to secure them from the threats. Only the state can meet these and many other challenges such as "border protection" and transnational crime. There are no market-based solutions to these dangers (Burchill, 2005: 72-80).EU enlargement and the inter-state and inter-societal integration it forges is a fundamental process of conflict resolution and peace building that is particularly relevant for the era of globalization. With the enlargement of the EU borders, the community's possibility of facing new problems towards its exterior borders has been increased, so "Europe Integrated Border Management Model" which has been developed to solve problems. (Diez, 2006: 563).Changes in the understanding of security make an effective border security system as a basic necessity for all countries. Besides, Border Security is considered as a common problem of every country. Border Security is playing an important role in the establishment of international cooperation and in confidence building. The weaknesses that countries show in their border security also affect neighbor countries and other countries as well. Specifically, with the approval of the free movement of people in the interior borders of the EU, border management in the neighbor countries have become important for all EU countries. There is a new and dynamic border management understanding that have been developed for the sake of finding common applications related to border checks within the EU Schengen legislation and other EU legal acquis. Such actions of the EU emerged "Integrated Border Management" approach. The new border management approach has a structure which requires cooperation and coordination with transportation firms, non-governmental organizations and institutions that have direct or indirect links with border management. This also aims to have open but controlled and safe borders (Akman, 2010: 9).The candidate states to EU membership need to solve the existence of border conflict in their region before their membership. In the framework of enlargement principals, the conditions related to the solution of the border conflicts which is applied to other candidate states, was not applied to the Greek Cypriot Administration. With the Treaty of Accession, which was put into practice in
1. “边界”概念与威斯特伐利亚体系的主权密切相关。就欧洲而言,边界重塑了现代民族国家,从19世纪开始,它被用作欧洲殖民帝国的“有效地图”(Anderson and Borth, 2001: 15)。自由主义者指出的论点是,国家边界与经济活动的行为和组织越来越无关。它们的重点是自由贸易的增长、跨国公司逃避政治管制和国家法律管辖的能力。即使政府不再准备使其公民免受世界经济变迁的影响,它仍有望确保他们免受威胁。只有国家才能应对这些以及诸如“边境保护”和跨国犯罪等许多其他挑战。这些危险没有基于市场的解决方案(Burchill, 2005: 72-80)。欧盟的扩大及其促成的国家间和社会间的一体化是解决冲突和建立和平的一个基本过程,对全球化时代尤为重要。随着欧盟边界的不断扩大,欧盟对外边界面临新问题的可能性也随之增加,因此出现了“欧洲边境综合管理模式”来解决这些问题。(Diez, 2006: 563)。安全观念的变化使有效的边境安全制度成为各国的基本需要。此外,边境安全被认为是每个国家的共同问题。边境安全在建立国际合作和建立信任方面发挥着重要作用。各国在边境安全方面表现出的弱点也会影响邻国和其他国家。具体而言,随着欧盟内部边境人员自由流动的批准,邻国的边境管理对所有欧盟国家来说都变得很重要。为了在欧盟申根立法和其他欧盟法律法规中找到与边境检查相关的共同应用,已经开发了一种新的动态边界管理理解。欧盟的这一举措形成了“边境综合管理”的思路。新的边界管理办法的结构要求与运输公司、非政府组织和与边界管理有直接或间接联系的机构进行合作和协调。这也旨在拥有开放但受控和安全的边界(Akman, 2010: 9)。欧盟成员资格候选国需要在其成员资格之前解决其地区存在的边界冲突。在扩大原则的框架内,适用于其他候选国的与解决边界冲突有关的条件并不适用于希族塞人行政当局。随着2004年加入欧盟条约的实施,TRNC在欧盟层面获得了新的地位。在该议定书中,TRNC土壤被称为“政府没有积极控制的塞浦路斯共和国地区”。社区法律在该地区的实施已被暂停。相关议定书提出,“在塞浦路斯共和国不受塞浦路斯共和国政府有效控制的地区”可以采取措施促进经济发展。在这方面,欧洲理事会接受了名为“绿线条例”的条例,该条例组织了TRNC领土与塞浦路斯共和国之间的货物、服务和人员流动(欧盟议定书10,2003)。七个边境口岸的存在低估了TRNC的禁运。由于TRNC在国际舞台上缺乏承认,希族塞人行政当局可能会滥用TRNC在边界安全方面的弱点。关于欧盟边界安全政策,与其他成员国的外部边界相反,没有提出希族塞人行政当局边界的不同模式。…
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引用次数: 0
Internal communication satisfaction as an employee motivation tool in the retail sector in Pune 内部沟通满意度作为浦那零售业员工激励工具
Pub Date : 2014-08-01 DOI: 10.15405/EJSBS.137
P. Chitrao
Information flow is the lifeblood of your company because it enables you to get the most out of your people and to learn from your customersBill Gates ('Business at the Speed of Thought', p.6 of Introduction)1. IntroductionCommunication within any organization is crucial for its smooth functioning. It is the tool with which people strive to attain organizational goals and objectives and ultimately the common core goal of profit and progress. Ineffective communications may lead to misunderstandings, lack of information, lower performance and more employee rotation. The inability of managers to effectively communicate with their employees leads to poor performance. The same is true when employees do not trust their managers because there will be no proper upward flow of crucial information. Good communication leads to increased job satisfaction, safety, productivity, and profits; it decreases grievances and turnover. Companies that attach higher importance to internal communication by setting up a separate ICC department usually have higher levels of employee engagement. Effective internal communication is thus essential for addressing organizational concerns.The Indian retail industry is one of the fastest growing industries in India and consists of both organized 7 unorganized sectors. It is the fifth largest in the world. Earlier, it was mostly unorganized; but today, with the changing preferences of the consumers, it is becoming more popular as well as organized. Today, it is expected that it will grow at a pace of 25-30% annually.2. Literature ReviewA retailer is someone who cuts off or sheds a small piece from something. Retailing is thus the set of activities that markets products or services to final consumers for their own personal or household use. The word "Retail" originates from a French-Italian word.. It does this by organizing their availability on a relatively large scale and supplying them to customers on a relatively small scale. A retailer is thus a Person or Agent or Agency or Company or Organization who is instrumental in reaching the Goods or Merchandise or Services to the End User or Ultimate Consumer. Retailing involves customer orientation, coordinated effort, value-driven, and goal orientation. The total retail sales in India are expected to grow to US$ 785.12 billion by 2015, according to the BMI India Retail report for the third quarter of 2011. The key factors behind the forecast growth are robust economic growth, high disposable income with the end-consumer and the rapid construction of organized retail infrastructure. The report identifies potential in India's tier-II and tier-III cities along with the expansion in middle and upper class consumer base, A growing vehicle population providing improved mobility and a greater availability of personal credit also contribute to a trend towards annual retail sales growth of 12.2 per cent. Indian retail sector accounts for 22 per cent of the country's gross domestic product (
信息流是公司的命脉,因为它使你能最大限度地利用你的员工,并向你的客户学习。比尔·盖茨(《以思维的速度做生意》,引言第6页)任何组织内部的沟通对其顺利运作都是至关重要的。它是人们努力实现组织目标和目的的工具,最终实现利润和进步的共同核心目标。无效的沟通可能会导致误解、信息缺乏、绩效降低和员工轮岗。管理者无法有效地与员工沟通,导致绩效不佳。当员工不信任他们的经理时也是如此,因为关键信息没有适当的向上流动。良好的沟通可以提高工作满意度、安全性、生产力和利润;它减少了不满和人员流动。通过设立单独的ICC部门来重视内部沟通的公司通常具有更高的员工敬业度。因此,有效的内部沟通对于解决组织关注的问题至关重要。印度零售业是印度发展最快的行业之一,由有组织和无组织的部门组成。它是世界第五大城市。早些时候,它基本上是无组织的;但今天,随着消费者偏好的变化,它变得越来越受欢迎,也越来越有组织。今天,预计它将以每年25-30%的速度增长。文献综述零售商是从某物上剪下或脱落一小块的人。因此,零售是向最终消费者销售供其个人或家庭使用的产品或服务的一系列活动。“零售”这个词来源于一个法语-意大利语单词。它通过在相对较大的规模上组织它们的可用性,并在相对较小的规模上向客户提供它们来实现这一点。因此,零售商是将商品、商品或服务送达最终用户或最终消费者的个人、代理、代理、公司或组织。零售包括顾客导向、协同努力、价值驱动和目标导向。根据2011年第三季度BMI印度零售报告,到2015年,印度的零售总额预计将增长到7851.2亿美元。预测增长背后的关键因素是强劲的经济增长,终端消费者的高可支配收入和有组织的零售基础设施的快速建设。该报告确定了印度二线和三线城市的潜力,以及中产阶级和上层阶级消费者基础的扩张。不断增长的车辆人口提供了更好的机动性和更大的个人信贷可用性,也促进了年零售额增长12.2%的趋势。印度零售业占该国国内生产总值(GDP)的22%,占总就业人数的8%。在当今的知识经济时代,沟通在任何组织的业务开展中都起着至关重要的作用。零售行业的增长和随之而来的竞争使得零售实体通过企业沟通来管理与不同利益相关者(如客户、投资者、员工和供应商)的关系变得非常重要。如今,内部沟通与外部沟通一样重要,而且往往是激励员工的一种工具。事实上,对于许多处于成熟或衰退市场的公司来说,健全的内部沟通策略往往有助于提高效率的永恒动力。内部沟通和培训有助于将关键员工转变为核心价值观的“行走体现”,并将关键接触点转变为实现品牌承诺的机会。沟通满意度导致工作满意度和其他重要的工作成果。…
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引用次数: 18
Dialogues through Autophotography: Young Masculinity and HIV Identity in KwaZulu-Natal 自摄影对话:夸祖鲁-纳塔尔省青年男子气概和艾滋病身份
Pub Date : 2014-08-01 DOI: 10.15405/EJSBS.132
David Blackbeard, G. Lindegger
1. IntroductionThere has been burgeoning of South African research in men and masculinities over the past twenty years where there has been an emphasis on the concept of hegemonic masculinity particularly (Morrell, Jewkes, & Lindegger, 2012; Morrell, Jewkes, Lindegger, & Hamlall, 2013). Much local research has been compatible with a model of multiple hegemonic masculinities applied in areas of health, education, social issues and psychology (Morrell et al., 2012). Over the past ten years, psychologists in South Africa have produced a variety of studies specifically focused on adolescent boys or young men (Morrell et al., 2012). This research has had varying focuses including young masculinity and disability (Joseph & Lindegger, 2007), violent behaviour and peaceful alternatives (Hamlall, 2013), peer group counsellors (Davies & Eagle, 2007), group constructions and homophobia (Blackbeard & Lindegger, 2007), ideal masculinity (Lindegger & Maxwell, 2007) and the acceptance or rejection of peer-validated masculinities (Langa, 2010). The relevance of such research included gender-responsive education, health risk and prevention, health services provision and programmes to address gender violence and interpersonal violence (Gibbs & Jobson, 2011; Hamlall, 2013; Morrell et al., 2012).The current research was a participatory study with seven adolescent boys (N=7, age range 13 to 16 years) using an interpretive approach. The research setting was a clinic-based HIV support group in KwaZulu-Natal Province, South Africa. The data collection took place over six months and involved multiple methods of data collection. These were conventional qualitative methods (semi-structured interview, focus group) and visual methods (autophotography and photoelicitation interview, biographical drawing, reflective interviews).Gender research in the Southern African region has highlighted the association between gender inequitable masculinities and a range of social problems including normative sexual entitlement and rape perpetration, poverty and disadvantage, unemployment, gendered violence and interpersonal violence (Jewkes, Sikweyiya, Morrell, & Dunkle, 2011). Researchers have identified links between normative masculinity and health risk behaviours such as sexual health risks, physical risk-taking and poor health compliance, particularly with regard to young men and male adolescents (Harrison, O'Sullivan, Hoffman, Dolezal, & Morrell, 2006; Lindegger & Quayle, 2009). Research and practice has also revealed multiple constructions of young masculinity, varying from traditional patterns to alternate and progressive masculinities (Langa, 2010; Lindegger & Maxwell, 2007). Researchers have observed that equating young masculinity with problematic masculinity neglects transforming opportunities for sustaining gender-equitable masculinities (Lindegger & Quayle, 2009). Some research has focused on social structural and instrumental aspects of masculinity which can be to the neglec
1. 在过去的二十年里,南非对男性和男性气质的研究蓬勃发展,尤其强调霸权男性气质的概念(Morrell, Jewkes, & Lindegger, 2012;Morrell, Jewkes, Lindegger, & Hamlall, 2013)。许多地方研究都符合在卫生、教育、社会问题和心理学领域应用的多重霸权男性主义模式(Morrell等,2012年)。在过去的十年里,南非的心理学家们专门针对青春期男孩或年轻男性进行了各种各样的研究(Morrell et al., 2012)。这项研究有不同的焦点,包括年轻的男子气概和残疾(Joseph & Lindegger, 2007),暴力行为和和平选择(Hamlall, 2013),同伴团体咨询师(Davies & Eagle, 2007),群体建构和同性恋恐惧症(Blackbeard & Lindegger, 2007),理想的男子气概(Lindegger & Maxwell, 2007)以及接受或拒绝同行认可的男子气概(Langa, 2010)。此类研究的相关性包括促进性别平等的教育、健康风险和预防、保健服务的提供以及解决性别暴力和人际暴力的方案(Gibbs & Jobson, 2011年;Hamlall, 2013;莫雷尔等人,2012)。目前的研究是一项参与性研究,采用解释性方法对7名青春期男孩(N=7,年龄范围13至16岁)进行研究。这项研究是在南非夸祖鲁-纳塔尔省的一个以诊所为基础的艾滋病毒支持小组进行的。数据收集进行了六个多月,涉及多种数据收集方法。这些是传统的定性方法(半结构化访谈,焦点小组)和视觉方法(自拍照和光电启发访谈,传记绘画,反思性访谈)。南部非洲地区的性别研究强调了性别不平等的男性化与一系列社会问题之间的联系,包括规范性权利和强奸犯罪、贫困和劣势、失业、性别暴力和人际暴力(Jewkes, Sikweyiya, Morrell, & Dunkle, 2011)。研究人员已经确定了规范性男子气概与健康风险行为之间的联系,如性健康风险、身体风险和健康依从性差,特别是对于年轻男性和男性青少年(Harrison, O'Sullivan, Hoffman, Dolezal, & Morrell, 2006;Lindegger & Quayle出版社,2009)。研究和实践也揭示了年轻男子气概的多种结构,从传统模式到交替和进步的男子气概(Langa, 2010;Lindegger & Maxwell, 2007)。研究人员观察到,将年轻的男子气概与有问题的男子气概等同起来,忽视了维持性别平等的男子气概的转变机会(Lindegger & Quayle, 2009)。一些研究集中在男性气质的社会结构和工具方面,这可能会忽视男性主体性,这是男性气质转变的关键(Davies & Eagle, 2007;Lindegger & Maxwell, 2007, Mfecane, 2008)。在目前的研究中,男性身份被定义为与霸权男性气质相关的身份定位,被认为是男性表现的一套理想或要求(Korobov & Bamberg, 2007)。对话自我理论(DST) (Hermans and Hermans- konopka, 2010)被用作理解男性身份在时间、空间和运动背景下作为发声自我定位的概念框架(Hermans & Hermans- konopka, 2010)。霸权男性气质(Connell & Messerschmidt, 2005)被概念化为自我社会辩证法中占主导地位或处于中心位置的性别认同(Hermans & HermansKonopka, 2010)。男性身份被对话地理解为位于真实和想象的时间、空间和运动背景中的自我位置(Hermans & Hermans- konopka, 2010)。…
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引用次数: 3
No Evidence of Attentional Bias in Statistics Anxiety 统计焦虑中没有注意偏倚的证据
Pub Date : 2014-08-01 DOI: 10.15405/EJSBS.131
Peter K. H. Chew, A. Swinbourne, Denise Dillon
The role of attentional bias in statistics anxiety was explored through cognitive and affective tasks. Participants consisted of 76 (73.7% females) students in the James Cook University Psychology programs at the Australia (35.5%) and Singapore campuses (64.5%). Participants completed the emotional Stroop task and the dot probe task, and measures of statistics anxiety and social desirability. No evidence of attentional bias was found. This could be due several methodological reasons. Limitations and future research directions are discussed.
通过认知和情感任务探讨注意偏倚在统计焦虑中的作用。参与者包括詹姆斯库克大学澳大利亚分校(35.5%)和新加坡分校(64.5%)心理学专业的76名学生(73.7%)。参与者完成了情绪Stroop任务和点探测任务,以及统计焦虑和社会期望的测量。没有发现注意偏向的证据。这可能是由于几个方法上的原因。讨论了局限性和未来的研究方向。
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引用次数: 3
The impact of music on child functioning 音乐对儿童功能的影响
Pub Date : 2014-08-01 DOI: 10.15405/EJSBS.135
M. Hogenes, B. Oers, R. Diekstra
1. Introduction: For a long time, music educators have suggested that music, either in the form of music education, music practice, or exposure to music, can have a significant impact on school achievement, school attendance rates and students' conduct, both in elementary and secondary education (Koopman, 2005; Waller, 2007). Educational scientists have addressed the question of what effects music education can have on child development from a research point of view. Some researchers claim to have found effects on cognitive growth, such as the increase of the ability to concentrate and academic achievement. Also effects in the social and emotional domain have been reported (Bastian, 2002; Elliott, 1995; Gardner, 2004). From a large-scale longitudinal study Bastian (2002) arrived at the conclusion to have identified a significant improvement of social competencies, an increase of motivation to learn, a significant improvement of IQ, and the ability to concentrate as a result of enhanced music education, consisting of playing Orff-instruments, recorder lessons, lessons on other musical instruments, and special music projects.Understandably, musicians and music educators point at studies like these to underpin the importance of music education. The leading organization in the United States of America, The National Association for Music Education (NAfME, before MENC), goes even further by putting on its website under 'Facts and Figures' the 'The Benefits of the Study of Music' "The study of music helps to achieve: success in society; success in school and learning; success in developing intelligence; success in life." Claims like these are supported with statements of opinion leaders, among them president John F. Kennedy, who said in 1962: "The life of the arts, far from being an interruption, a distraction, in life of the nation, is close to the center of a nation's purpose - and is a test to the quality of a nation's civilization" (MENC, 2009).1.1 Previous review studiesWaterhouse (2006) wrote a critical review on multiple intelligence, the Mozart effect, and emotional intelligence. As to the Mozart effect, that is to say the effect of music exposure on intelligence, the available evidence did not support the belief that the Mozart effect is a mechanism that can improve spatial skills without practice or emotional arousal. The evidence disconfirming the Mozart effect suggested that there is no effect at all. The evidence confirming the Mozart effect, however, suggested that certain compositions of Mozart may be a pleasant means of inducing emotional arousal and may thus provide a brief improvement in spatial-temporal skills precisely because it induces such arousal. Waterhouse (2006) also argued that it may be that cortical arousal stimulated by music can prime cortical circuits for spatial processing where the circuits for music and spatial processing overlap. In sum she concluded: "The evidence to date does not justify advocating music as means t
1. 导言:长期以来,音乐教育家们都认为音乐,无论是以音乐教育、音乐实践还是接触音乐的形式,都可以对小学和中学教育中的学习成绩、入学率和学生的行为产生重大影响(Koopman, 2005;沃勒,2007)。教育科学家从研究的角度探讨了音乐教育对儿童发展的影响。一些研究人员声称已经发现了对认知增长的影响,比如提高注意力和学习成绩的能力。在社会和情感领域也有报道(Bastian, 2002;艾略特,1995;加德纳,2004)。巴斯蒂安(2002)通过一项大规模的纵向研究得出结论,通过加强音乐教育,包括演奏奥尔夫乐器、竖笛课程、其他乐器课程和特殊音乐项目,发现了社交能力的显著提高、学习动机的增加、智商的显著提高和集中注意力的能力。可以理解的是,音乐家和音乐教育家指出这样的研究来支持音乐教育的重要性。美国的主要组织,全国音乐教育协会(NAfME,在MENC之前)更进一步,在其网站的“事实和数据”下,“音乐学习的好处”“音乐学习有助于实现:在社会上的成功;在学校和学习上的成功;成功地发展智力;人生的成功。”像这样的说法得到了意见领袖的支持,其中包括约翰·f·肯尼迪总统,他在1962年说:“艺术的生命,在国家的生活中,远非中断,分心,接近一个国家目标的中心,是对一个国家文明质量的考验”(MENC, 2009)。1.1以前的评论研究沃特豪斯(2006)写了一篇关于多元智力,莫扎特效应和情商的批判性评论。至于莫扎特效应,即音乐对智力的影响,现有的证据并不支持莫扎特效应是一种无需练习或情绪唤醒就能提高空间技能的机制。反驳莫扎特效应的证据表明,根本没有影响。然而,证实莫扎特效应的证据表明,莫扎特的某些作品可能是一种令人愉快的诱发情绪唤醒的方式,因此可能会短暂地提高时空技能,正是因为它诱发了这种唤醒。沃特豪斯(2006)还认为,音乐刺激的皮层觉醒可能会启动用于空间处理的皮层回路,其中音乐和空间处理的回路重叠。总而言之,她总结道:“目前的证据并不能证明音乐是‘免费’提高空间能力的一种方式。”在教授莫扎特效应理论时,不应不考虑反驳证据或不考虑可能支持莫扎特效应的机制的可能性(沃特豪斯,2006,第216页)。Eady和Wilson(2004)研究了音乐教育的效果,并在他们关于音乐欣赏和音乐表演对学生学习表现影响的文献综述中得出结论,一些研究和观察表明,音乐对学业成绩和学习技能都可能产生积极影响。伊迪和威尔逊强调流行音乐和音乐技术。各种研究和观察表明,音乐可以影响核心科目(如语言和数学)的学习,并有助于实现学习的核心目标。Hallam(2010)在她关于音乐教育力量的评论中总结说,积极参与音乐对个人和社会发展的积极影响只有在它是一种愉快和有益的经历时才会发生。…
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引用次数: 12
The Effect of Dominant Ideology on Media: The Syria Case 主导意识形态对媒体的影响:叙利亚案例
Pub Date : 2014-08-01 DOI: 10.15405/EJSBS.136
M. Yilmaz
1. IntroductionMedia has an important function in imposing its thoughts to public by pretending as if it is independent of power. It also helps to maintain social control by formatting social thought according to the ideology of the ruling. In fact, public opinion is not the voice of society; it is the voice of power. It uses all the amenities for trying to format and check the community. According to Althusser (1971), as an ideological state apparatus, media binds society to sovereign power by will rather than pressure. In this perspective, newspapers play an important role as part of the media in shaping the provision of consent. In the last century, especially in developed countries which has been experienced great progress, it has been witnessed that media is used effectively as an ideological apparatus of power in terms of shaping the public opinion. Content of the newspapers can give us traces about the purpose of the related ideology.Sreberny-Mohammadi (1984) stated that regionalism shows itself explicitly in foreign news. In her study, up to 63% of foreign news in the press is composed of other countries' news located within the nearby geographical area. Stevenson and Cole (1984) also asserted that world press gives priority to neighboring geographical area of the country in foreign news. This conclusion is also valid for the Turkish press. In the research of Ahmet Tan (1989), it is stated that 85% of the news in the Turkish press is concerned with the country's foreign policy issues. Foreign policy is emerging as the most important determinant on the overall structure of foreign news.News about Syria in Turkish newspapers is seen as an obvious example including internal and external policies of power politics and as a neighboring country. Turkish government's foreign policy towards Syria has been changed with the onset of Syrian internal turmoil. As for the ministry of foreign affairs (2013), the recent developments in Syria carry the potential to exceed the limits of peace and stability in the region. According to Cagaptay (2013); for all the talk of Turkey's "zero problems with neighbors (Davutoglu, 2010)" no amount of soft power has been able to protect the country from the protracted civil war in Syria and it turns out that old hard power is most useful. Government's Syria policy is heavily criticized by the opposition parties in the meantime. Many of criticism are related to the type of given support and the address of aid which may be in the boundaries of hard power apparatuses. Content analysis of Syria news in newspapers within this perspective is going to give us idea about the current ideological conflict and bias of media.1.1. Problem StatementIt is a matter for consideration to show the impact of dominant ideology on the media. Theoretical context displays different patterns for the related issue. However there is not much research on ideological bias of Turkish media, specifically on newspapers. Newspapers as an ideological
1. 媒体假装独立于权力之外,把自己的思想强加给公众,这是一个重要的功能。它还通过根据统治者的意识形态格式化社会思想来维持社会控制。事实上,舆论并不是社会的声音;这是权力的声音。它使用所有的设施来尝试格式化和检查社区。阿尔都塞(1971)认为,媒体作为意识形态国家机器,通过意志而不是压力将社会与主权权力捆绑在一起。从这个角度来看,报纸作为媒体的一部分,在形成同意条款方面发挥着重要作用。在上个世纪,特别是在经历了巨大进步的发达国家,人们看到媒体被有效地用作权力的意识形态机器来塑造公众舆论。报纸的内容可以为我们提供有关意识形态目的的痕迹。Sreberny-Mohammadi(1984)指出,地域主义在对外新闻中表现得很明显。在她的研究中,媒体中多达63%的外国新闻是由位于附近地理区域的其他国家的新闻组成的。Stevenson和Cole(1984)也断言,世界新闻在对外新闻中优先考虑该国的邻近地理区域。这个结论同样适用于土耳其媒体。在Ahmet Tan(1989)的研究中指出,土耳其媒体中85%的新闻与该国的外交政策问题有关。外交政策正在成为影响对外新闻整体结构的最重要决定因素。土耳其报纸上关于叙利亚的新闻被视为一个明显的例子,包括内部和外部的强权政治政策,以及作为一个邻国。随着叙利亚内部动荡的爆发,土耳其政府对叙利亚的外交政策发生了变化。至于外交部(2013年),叙利亚最近的事态发展有可能超越该地区和平与稳定的极限。根据Cagaptay (2013);尽管土耳其一直在谈论“与邻国零问题”(Davutoglu, 2010),但再多的软实力也无法保护这个国家免受叙利亚旷日持久的内战的影响,事实证明,旧的硬实力是最有用的。与此同时,政府的叙利亚政策受到反对党的严厉批评。许多批评都与所提供支持的类型和援助的地址有关,这可能在硬实力机器的范围内。从这个角度对报纸上的叙利亚新闻进行内容分析,可以让我们了解当前媒体的意识形态冲突和偏见。这是一个需要考虑的问题,以显示主流意识形态对媒体的影响。理论语境对相关问题表现出不同的模式。然而,对土耳其媒体意识形态偏见的研究并不多,特别是对报纸的研究。报纸作为意识形态国家机器,可能代表土耳其政府和反对党的意识形态观点,也可能代表其意识形态倾向表现出偏见。然而,必须进行案例研究,以阐明意识形态意见的倾向并证明这种关系。叙利亚事件是报纸议程上的一个具有不同政治观点的实际事实,必须在意识形态的影响下加以澄清。研究问题:主导意识形态对报纸内容内的新闻有影响吗?假设媒体以报纸为代表。这里的主导意识形态指的是政府的政治观点。理论Framework2.1。主导意识形态、霸权主义和媒介意识形态是一套外延的概念,具有丰富的弹性。但这并不是说人们可以根据一种语境推断出不同的含义。意识形态是一个很好的定义来说明道德和公共备忘录的国家,运动或组织。...
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引用次数: 5
Perceptions of Barriers to Personal Creativity: Validation of an Inventory Involving High Education Students 个人创造力障碍的认知:高等教育学生问卷的验证
Pub Date : 2014-08-01 DOI: 10.15405/EJSBS.133
Maria Fátima Morais, L. Almeida, I. Azevedo, Eunice M. L. S. Alencar, D. S. Fleith
The topic of creativity in higher education has been increasingly emphasized as support to the social and technological innovation. This study presents the adaptation and validation of the Inventory of Barriers to Personal Creativity (Alencar, 1999) for Portuguese college students. The sample was composed by 582 students from a public university in Northern Portugal, whose ages ranged from 18 to 59 (M=23.41; SD=5.38), belonging to three main domains of graduation courses (Arts and Humanities, Social Sciences, and Sciences and Technologies). An exploratory factor analysis identified the four factors included in the original questionnaire: Inhibition/Shyness, Lack of Motivation, Lack of Time and Opportunities, and Social Repression. The psychometric properties of the instrument are adequate, concerning internal consistency reliability and structural validity, for items and the four dimensions. Some guidelines are provided in order to use this questionnaire in future researches to increase the levels of creativity in teaching and learning processes in higher education. © 2014 Published by Future Academy www.FutureAcademy.org.uk
作为对社会创新和技术创新的支持,高等教育中的创新话题越来越受到重视。本研究对葡萄牙大学生的《个人创造力障碍量表》(Alencar, 1999)进行了调整和验证。样本由来自葡萄牙北部一所公立大学的582名学生组成,他们的年龄从18岁到59岁不等(M=23.41;SD=5.38),属于三个主要的毕业课程领域(艺术与人文、社会科学和科学与技术)。探索性因素分析确定了原始问卷中包含的四个因素:抑制/羞怯,缺乏动力,缺乏时间和机会,以及社会压抑。该工具的心理测量特性是充分的,涉及内部一致性、信度和结构效度,对于项目和四个维度。为了在未来的研究中使用该问卷来提高高等教育教学过程中的创造力水平,本文提供了一些指导方针。©2014由未来学院出版www.FutureAcademy.org.uk
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引用次数: 9
期刊
European Journal of Social & Behavioural Sciences
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