{"title":"Open Innovation: High Hopes and Many Challenges","authors":"Keld Pedersen","doi":"10.34190/ecdg.19.016","DOIUrl":"https://doi.org/10.34190/ecdg.19.016","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127265844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Nexus between Social Media Engagement and Local e-Government Participation for Accelerated Growth: A Conceptual Study","authors":"Nikola Vykydalová","doi":"10.34190/ecdg.19.020","DOIUrl":"https://doi.org/10.34190/ecdg.19.020","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126118624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Benefits and Applications of Social Media Analytics for Citizen Relationship Management","authors":"K. Yakobi","doi":"10.34190/ecdg.19.026","DOIUrl":"https://doi.org/10.34190/ecdg.19.026","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114832096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A range of policies on different levels of government (including EU, national, regional and local) concerns the use of digital technology. Drawing upon prior research that suggests that many e-Government policies contain myths and visionary images about technology, the purpose of this paper is to investigate the discourse on digitalization through an analysis of a Swedish digitalization policy. The research utilized a theoretical framework which describes four views on technology. The methodology used was interpretative, based on a "What’s the problem represented to be?" (WPR) approach. The findings suggest that the discourse on digitalization in the policy shifts between describing a serving, and a dictating technology. Digitalization is presented as a solution to external problems, based on the condition that we adapt to a future, data-driven society. The policy remains silent about groups and individuals that do not want take part in the digital society, since the proposed solution is that everyone should embrace the technology. The paper concludes with suggestions of alternative perspectives on technology. As such, this paper contributes to the current literature with critical reflections of how technology is represented in a digitalization policy.
{"title":"If Digitalization is the Solution, What is the Problem?","authors":"Leif Sundberg","doi":"10.34190/ecdg.19.023","DOIUrl":"https://doi.org/10.34190/ecdg.19.023","url":null,"abstract":"A range of policies on different levels of government (including EU, national, regional and local) concerns the use of digital technology. Drawing upon prior research that suggests that many e-Government policies contain myths and visionary images about technology, the purpose of this paper is to investigate the discourse on digitalization through an analysis of a Swedish digitalization policy. The research utilized a theoretical framework which describes four views on technology. The methodology used was interpretative, based on a \"What’s the problem represented to be?\" (WPR) approach. The findings suggest that the discourse on digitalization in the policy shifts between describing a serving, and a dictating technology. Digitalization is presented as a solution to external problems, based on the condition that we adapt to a future, data-driven society. The policy remains silent about groups and individuals that do not want take part in the digital society, since the proposed solution is that everyone should embrace the technology. The paper concludes with suggestions of alternative perspectives on technology. As such, this paper contributes to the current literature with critical reflections of how technology is represented in a digitalization policy.","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127596654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"e-Government in Kuwait: A Case Study about Perceived Inhibitors by End-Users","authors":"K. Rouibah","doi":"10.34190/ecdg.19.018","DOIUrl":"https://doi.org/10.34190/ecdg.19.018","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"142 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133613791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Principles of Digital Government Development in a Smart City","authors":"K. Semyachkov","doi":"10.34190/ecdg.19.013","DOIUrl":"https://doi.org/10.34190/ecdg.19.013","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"532 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132267530","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What is the Value of Digital Services? Data from a Swedish Municipality","authors":"Leif Sundberg","doi":"10.34190/ecdg.19.024","DOIUrl":"https://doi.org/10.34190/ecdg.19.024","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"289-292 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130802048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Artificial Intelligence Driven e-Government: The Engage Model to Improve e-Decision Making","authors":"Tugberk Kaya","doi":"10.34190/ecdg.19.054","DOIUrl":"https://doi.org/10.34190/ecdg.19.054","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123681623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Keen, R. Ruddle, Jan Palczewski, G. Aivaliotis, Muhammad Adnan, Anna Palczewska, C. Megone
There is a widespread belief that machine learning tools will improve decision-making in health and social care. Equally there are concerns that the new tools, used with large personal datasets, will jeopardise privacy and erode trust. We reflect on experiences gained in the course of the Quanticode research and development project in England. These suggest that the opportunities are real: it is possible to generate insights that are valued by health and social care planners. The concerns are also real, though, indicating that there is a need to address them, and to balance opportunities and risks. The terrain is also contested, with evidence of differences in values relating to the ownership of datasets in particular. We argue that developments in the governance of tools and datasets will be substantially shaped by the concerns and by debates over values.
{"title":"Public Services, Personal Data and Machine Learning: Prospects for Infrastructures and Ecosystems","authors":"J. Keen, R. Ruddle, Jan Palczewski, G. Aivaliotis, Muhammad Adnan, Anna Palczewska, C. Megone","doi":"10.34190/ecdg.19.039","DOIUrl":"https://doi.org/10.34190/ecdg.19.039","url":null,"abstract":"There is a widespread belief that machine learning tools will improve decision-making in health and social care. Equally there are concerns that the new tools, used with large personal datasets, will jeopardise privacy and erode trust. We reflect on experiences gained in the course of the Quanticode research and development project in England. These suggest that the opportunities are real: it is possible to generate insights that are valued by health and social care planners. The concerns are also real, though, indicating that there is a need to address them, and to balance opportunities and risks. The terrain is also contested, with evidence of differences in values relating to the ownership of datasets in particular. We argue that developments in the governance of tools and datasets will be substantially shaped by the concerns and by debates over values.","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126275328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Different Aspects of Transparency in Digital Government: The Danish Case","authors":"Ayo Næsborg Andersen, Hanne Marie Motzfeldt","doi":"10.34190/ecdg.19.034","DOIUrl":"https://doi.org/10.34190/ecdg.19.034","url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130013907","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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