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Application of Corporate Social Responsibility -- Taking Chinese Listed Companies in the COVID-19 as an Example 企业社会责任的运用——以新冠肺炎疫情下中国上市公司为例
Pub Date : 2021-09-15 DOI: 10.20944/preprints202109.0259.v1
Chih-Yi Hsiao, Haoyang Chen
This study focuses on a sample of Chinese listed companies from 2019 to 2020 to explore the relationships among corporate social responsibility, financial constraints, and financial performance. In addition, we discuss five factors affecting financial constraints. We also analyze the types of enterprises that can improve their financial performance by implementing corporate social responsibility keeping in mind the factors that lead to a high degree of financial constraint. The results indicate that: 1. The degree of financial constraints has a negative and significant impact on financial performance; 2. There is a reverse relationship between the degree of financial constraints and the effectiveness of corporate social responsibility measures; 3. Enterprises with high financial constraints (due to lower financial slack and revenue growth rates) can significantly improve their financial performance through the implementation of effective corporate social responsibility programs. 4. Enterprises with high financial constraints, caused by financial slack and revenue growth rate, can significantly improve their financial performance by implementing corporate social responsibility programs.
本研究以2019 - 2020年中国上市公司为样本,探讨企业社会责任、财务约束与财务绩效之间的关系。此外,我们还讨论了影响财务约束的五个因素。考虑到导致企业财务约束程度较高的因素,我们还分析了可以通过履行企业社会责任来改善财务绩效的企业类型。结果表明:1。财务约束程度对财务绩效有显著的负向影响;2. 财务约束程度与企业社会责任措施的有效性之间存在反向关系;3.高财务约束(由于较低的财务松弛和收入增长率)的企业可以通过实施有效的企业社会责任计划显著改善其财务绩效。4. 由于财务松弛和收入增长率导致的财务约束程度较高的企业,通过实施企业社会责任计划可以显著提高财务绩效。
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引用次数: 1
Challenges to Mobile Banking Adaptation in COVID-19 Pandemic COVID-19大流行期间移动银行适应面临的挑战
Pub Date : 2021-08-11 DOI: 10.12691/jbms-9-3-2
Muhammad Abdus Salam, Trisha Saha, M. Habibur Rahman, Prantika Mutsuddi
We contribute to the identification of challenges of using mobile financial services focusing on COVID-19 pandemic by extending Technology acceptance model. The pandemic has caused significant shifts in online transactions that will influence individuals, organizations, communities, and nations. In this paper, we will apply partial least square method to explore challenges of mobile banking adoption in crisis situation which people consider in mobile financial transactions. The challenges include perceive risk, perceive privacy, cost, privacy, and customer satisfaction. Perceived risk and perceived privacy also result in perceived security of customer information but quality of mobile banking services and perceived capability have positive impact on customer satisfaction to mobile banking services. Our results, in line with mobile banking literature, show that users are confronting challenges in using mobile financial services though they want to conduct banking staying at home and ensure health safety. In particular, people want to get a stress free life that is being hit by the pandemic itself. Indeed, these challenges were vulnerable before crisis and still exist. Investment to enhance integrity, transparency, and communication can help to eliminate the challenges of using mobile financial services and enhance the well-being of users.
我们通过扩展技术接受模型,帮助识别以COVID-19大流行为重点的移动金融服务的使用挑战。新冠肺炎疫情已导致在线交易发生重大变化,这将影响个人、组织、社区和国家。在本文中,我们将应用偏最小二乘法来探讨人们在移动金融交易中考虑的危机情况下采用移动银行的挑战。挑战包括感知风险、感知隐私、成本、隐私和客户满意度。感知风险和感知隐私对客户信息的感知安全性也有影响,而感知能力和感知质量对客户对移动银行服务的满意度有正向影响。我们的研究结果与手机银行文献一致,表明用户在使用手机金融服务时面临挑战,尽管他们希望在家进行银行业务并确保健康安全。特别是,人们希望获得一种没有压力的生活,而这种生活正在受到大流行本身的打击。事实上,这些挑战在危机前是脆弱的,现在仍然存在。加强诚信、透明度和沟通的投资有助于消除使用移动金融服务的挑战,提高用户的福祉。
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引用次数: 16
The Impact of Covid-19 on the HR of the Educational Sector in UAE: A Case Study of Abdullah Bin Al Zubair Private School 2019冠状病毒病对阿联酋教育部门人力资源的影响:以阿卜杜拉·本·祖拜尔私立学校为例
Pub Date : 2021-07-08 DOI: 10.12691/JBMS-9-2-5
A. Jawabri, Rouhi Faisal, Fatima Alkubissi
This research studies the impact of Covid-19 pandemic on the HR of the educational sector in UAE by taking the case study of Abdullah Bin Al Zubair Private School in Al Ain. The research is conducted through hypothesis testing, as well as the thematic analysis of interview survey. The methodology used for this research includes qualitative analysis of the interviews collected from four different members of the school, i.e. the Principal, HR Representative, Head of Department and a teacher. The interviews lead to the research findings that covid-19 pandemic does have an impact on the HR of UAE’s education sector, as it currently faces a lot of challenges in finding, hiring and retaining employees. Many businesses have laid off staff and cut salaries in order to reduce costs because of the financial crunch faced by all businesses, especially in the private sector. At the end, the research provides some of the recommendations that could be implanted by the HR of education institutes in order to improve their operational efficiency.
本研究以艾因的Abdullah Bin Al Zubair私立学校为例,研究Covid-19大流行对阿联酋教育部门人力资源的影响。本研究通过假设检验和访谈调查的专题分析进行。本研究使用的方法包括对从学校四名不同成员(即校长、人力资源代表、系主任和一名教师)收集的访谈进行定性分析。通过访谈得出的研究结果表明,covid-19大流行确实对阿联酋教育部门的人力资源产生了影响,因为该部门目前在寻找、雇用和留住员工方面面临着许多挑战。由于所有企业,特别是私营部门都面临着金融危机,许多企业已经裁员和减薪,以降低成本。最后,本研究提出了一些教育机构人力资源可以植入的建议,以提高其运作效率。
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引用次数: 0
Analyzing an Industry 4 Roadmap as a Tool to Advance the Adoption of the Fourth Industrial Revolution in Developing Countries 分析工业4.0路线图作为推动发展中国家采用第四次工业革命的工具
Pub Date : 2021-06-30 DOI: 10.12691/jbms-9-2-4
Gibran Aguilar Rangel, Luis Rodrigo Valencia Perez, Josefina Morgan Beltrán
The objective of this paper is to analyze whether an Industry 4 Roadmap can be considered a successful tool in order to promote the fourth industrial revolution in companies in developing countries. As a case analysis Mexico’s roadmap was reviewed. First an overview of the particularities of the developing countries are stated, in order to present how Industry 4.0 can potentially affect said economies and why their case is different from other countries. Afterwards a comparison between the advantages and disadvantages of the industry 4 for the companies in a developing country is presented. Finally, Mexico’s Industry 4 Roadmap is briefly explained. The article concludes thar although a roadmap could appear as a useful tool, it is not enough, especially for the SMEs that represent the majority of companies in a country.
本文的目的是分析工业4路线图是否可以被认为是一个成功的工具,以促进发展中国家公司的第四次工业革命。作为案例分析,对墨西哥的路线图进行了回顾。首先概述了发展中国家的特殊性,以便展示工业4.0如何潜在地影响这些经济体,以及为什么它们的情况与其他国家不同。然后,对发展中国家的公司进行了产业优势和劣势的比较。最后,简要介绍了墨西哥的工业4路线图。文章的结论是,虽然路线图可能是一个有用的工具,但它是不够的,特别是对于代表一个国家大多数公司的中小企业。
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引用次数: 0
Factors Affecting Willingness of Direct Care Workers to Engage in Elderly Care 影响直接护理员从事养老服务意愿的因素
Pub Date : 2021-05-27 DOI: 10.12691/JBMS-9-2-1
Chien-Chi Liu, Shuang-Shii Chuang
Direct care workers are the main workforce in long-term care in Taiwan. However, few direct care workers desire to enter or stay in this field. This study aims to explore the factors influencing direct care workers’ elderly care willingness. A cross-sectional design was used in the present study. Stratified random sampling was utilized to select samples from a southern city in Taiwan. Overall, 207 participants completed the questionnaire, including providing demographic data and answering all questions on the Older People Scale and the Willingness Toward Elderly Care Scale. An independent sample t-test, one-way analysis of variance (ANOVA), Pearson’s correlation coefficient, and multiple regression analyses were used to examine the associations among the study variables. Direct care workers’ elderly care willingness was significantly influenced by junior high school (β = .023, p = .047), hourly wage (β = .148, p = .037), and appearance and physical attitude toward older adults (β = .302, p = .002). These factors explained 15.4% of elderly care willingness. In conclusion, it is critical to cultivate positive attitudes toward older adults and nurture the appropriate understanding of aging to avoid stereotypes and enhance the willingness of direct care workers to care for older adults. Furthermore, providing a more flexible schedule and additional opportunities to receive better compensation will increase the care willingness of direct care workers. It is suggested that the on-the-job training about caring for older people that aims to develop positive attitudes toward older adults and awareness of age stereotypes are required. These findings provide critical information for the retention and recruitment of the workforce to care for older adults.
直接护理人员是台湾长期护理的主要劳动力。然而,很少有直接护理人员愿意进入或留在这个领域。本研究旨在探讨直接护理员养老意愿的影响因素。本研究采用横断面设计。采用分层随机抽样的方法,选取台湾南部某城市为研究对象。总共有207名参与者完成了问卷调查,包括提供人口统计数据,并回答了老年人量表和老年人护理意愿量表的所有问题。采用独立样本t检验、单因素方差分析(ANOVA)、Pearson相关系数和多元回归分析来检验研究变量之间的相关性。直接保育员的养老意愿受初中学历(β = 0.023, p = 0.047)、小时工资(β = 0.148, p = 0.037)和对老年人的外貌和身体态度(β = 0.302, p = 0.002)的显著影响。这些因素解释了15.4%的老年人护理意愿。综上所述,培养对老年人的积极态度,培养对老龄化的正确认识,对于避免刻板印象,提高直接护理人员照顾老年人的意愿至关重要。此外,提供更灵活的时间表和获得更好报酬的额外机会将增加直接护理人员的护理意愿。因此,应加强在职养老培训,培养对老年人的积极态度和对年龄刻板印象的认识。这些发现为老年人护理人员的保留和招聘提供了重要信息。
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引用次数: 0
Career Readiness and Employment Expectations: Interdisciplinary Freshman Experience 职业准备和就业期望:跨学科新生经验
Pub Date : 2019-10-20 DOI: 10.12691/jbms-7-3-3
Teresa E. Simpson, Mahdi Safa, A. Sokolova, Paul G. Latiolais
The growing concern about employment outcomes adds to existing pressures on students to make career decisions early in the college experience. This study was designed to investigate the alignment of student career readiness obtained through quality programming targeting student success learning outcomes as designed by student affairs practitioners at Texas public institutions to those employers surveyed by The Hart Association for the American Association of College and Universities. This study revealed that there is an alignment between student affairs learning outcomes and employer’s expectations for career readiness. The results of this study show a need for common terminology across constituent groups making the student more comfortable in using their co-curricular activities as transferable skills during the interview process. An ideal co-curricular experience that will merge the development of such common langue is an innovative First Year Experience Course as presented in this article.
对就业结果的日益关注增加了学生们在大学生涯早期就做出职业决定的压力。本研究旨在调查德州公立机构学生事务从业人员设计的以学生成功学习成果为目标的质量规划与哈特协会为美国学院和大学协会调查的雇主之间的职业准备一致性。本研究表明,学生事务学习成果与雇主对职业准备的期望之间存在一致性。本研究的结果表明,需要跨组成群体的通用术语,使学生在面试过程中更舒适地使用他们的课外活动作为可转移技能。本文所介绍的一种创新的第一年体验课程是一种理想的课外体验,它将融合这些共同语言的发展。
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引用次数: 1
Blockchain Technology Helps the Development of Meteorological Informatization 区块链技术助力气象信息化发展
Pub Date : 2019-09-09 DOI: 10.12691/jbms-7-3-2
Guanghui Wang
With the impact of the Internet, the application of information technology promotes the continuous change and development of meteorological field. Based on the intrinsic motivation of the development and change of meteorological field, the impetus of blockchain technology to meteorological informatization is discussed in this paper. Firstly, the application status and development opportunities of information technology in meteorological field are analyzed. Then, the new requirements of meteorological information business development driven by information technology are presented. Finally, the paper deals with the role of blockchain technology in promoting the modernization of meteorological information and points out that the combination of blockchain technology with artificial intelligence and big data will further develop and improve meteorological information technology in many aspects.
在互联网的冲击下,信息技术的应用推动着气象领域的不断变化和发展。本文从气象领域发展变化的内在动力出发,探讨区块链技术对气象信息化的推动作用。首先,分析了信息技术在气象领域的应用现状和发展机遇。提出了信息技术驱动下气象信息业务发展的新要求。最后论述了区块链技术在推动气象信息现代化中的作用,指出区块链技术与人工智能、大数据的结合将在多方面进一步发展和完善气象信息技术。
{"title":"Blockchain Technology Helps the Development of Meteorological Informatization","authors":"Guanghui Wang","doi":"10.12691/jbms-7-3-2","DOIUrl":"https://doi.org/10.12691/jbms-7-3-2","url":null,"abstract":"With the impact of the Internet, the application of information technology promotes the continuous change and development of meteorological field. Based on the intrinsic motivation of the development and change of meteorological field, the impetus of blockchain technology to meteorological informatization is discussed in this paper. Firstly, the application status and development opportunities of information technology in meteorological field are analyzed. Then, the new requirements of meteorological information business development driven by information technology are presented. Finally, the paper deals with the role of blockchain technology in promoting the modernization of meteorological information and points out that the combination of blockchain technology with artificial intelligence and big data will further develop and improve meteorological information technology in many aspects.","PeriodicalId":168137,"journal":{"name":"Journal of Business and Management Sciences","volume":"67 39","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134195839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo) 布卡武(刚果民主共和国东部)银行业的感知服务质量、信任、客户满意度和客户忠诚度
Pub Date : 2019-08-16 DOI: 10.12691/JBMS-7-3-1
Aganze Bisimwa, Dennis Nuwagaba, Samuel Musigire
This research studies customer loyalty in the banking sector in a very unstable region of East Democratic Republic of Congo by underlining the mediating role of customer satisfaction. It examines the relationship between perceived service quality, trust, customer satisfaction and customer loyalty in the banking sector of Bukavu by adopting quantitative cross-sectional research design and using self-administered questionnaires. Convenience sampling helps in collecting data from a sample of 225 respondents. Correlation and hierarchical regression help to test the research hypotheses. Customers perceive a relatively high quality of services they enjoy, their level of trust is relatively high and they are slightly satisfied. Consequently, they are moderately loyal to their respective banks. There are positive and significant relationships between the different couples of variables studied. There is 49.1% of variance explained in customer loyalty. Customer satisfaction positively and fully mediates perceived service quality and customer loyalty relationship and partially mediates trust and customer loyalty. Regular talks between banks and their customers should be privileged; customer satisfaction and loyalty should regularly be assessed and ethical values integrated.
本研究通过强调客户满意度的中介作用,研究了刚果民主共和国东部一个非常不稳定地区银行业的客户忠诚度。通过采用定量横断面研究设计和自我管理问卷,研究了布卡武银行业感知服务质量、信任、客户满意度和客户忠诚度之间的关系。方便抽样有助于从225名受访者的样本中收集数据。相关性和层次回归有助于检验研究假设。顾客认为他们享受的服务质量相对较高,他们的信任水平相对较高,他们稍微满意。因此,他们对各自的银行保持适度的忠诚。不同的变量对之间存在显著的正相关关系。在顾客忠诚度中有49.1%的方差被解释。顾客满意在感知服务质量与顾客忠诚关系中起正向、完全中介作用,在信任与顾客忠诚之间起部分中介作用。银行与其客户之间的定期对话应享有特权;应定期评估顾客满意度和忠诚度,并整合道德价值观。
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引用次数: 3
Interrelationships between Viral Marketing and Purchase Intention via Customer-Based Brand Equity 基于客户的品牌资产的病毒式营销与购买意愿的相互关系
Pub Date : 2019-08-12 DOI: 10.12691/JBMS-7-2-3
Hsiang-Hsi Liu, Yunmei Wang
The advent of the Internet has presented several challenges as well as opportunities for marketers. Marketers have found more innovative methods of communicating effectively with their target market, and viral marketing is one of these methods. This study tries to explore interrelationships between viral marketing and purchase intention via customer-based brand equity. The empirical results reveal that viral marketing is made up of interesting, useful and informative subjects; message interaction; message reception; and offensive content, in which each had differing effects on customer-based brand equity and purchase intention. Additionally, we also find that the interaction with viral marketing messages is extremely important in order to positively influence either brand equity or purchase intentions, because mere message reception have detrimental effects on brand equity and purchase intention. Furthermore, by including brand equity as a mediator, the negative effect of message reception on consumer purchase intentions can be transformed into a positive effect.
互联网的出现给营销人员带来了机遇,也带来了挑战。营销人员已经找到了更多创新的方法来有效地与目标市场沟通,病毒式营销就是其中一种方法。本研究试图通过基于顾客的品牌资产来探讨病毒式营销与购买意愿之间的相互关系。实证结果表明,病毒式营销是由有趣、有用和信息丰富的主题组成的;消息交互;消息接收;以及令人反感的内容,它们对基于客户的品牌资产和购买意愿有不同的影响。此外,我们还发现,为了积极影响品牌资产或购买意愿,与病毒式营销信息的互动非常重要,因为单纯的信息接收对品牌资产和购买意愿有不利影响。此外,通过将品牌资产作为中介,信息接收对消费者购买意愿的负向影响可以转化为正向影响。
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引用次数: 17
Project Management Readiness: A Glimpse into the Troubled Rhetoric and the Expected Delivery of 2020 Priority Action Projects in Africa 《项目管理准备:对非洲2020年优先行动项目的预期交付和混乱言辞的一瞥》
Pub Date : 2019-08-12 DOI: 10.12691/JBMS-7-2-2
EA Ochungo, Raila Amollo Odinga
Several studies have documented that Africa’s infrastructure construction firms often do not meet defined project objectives regarding; time, budget and functionality. This has often caused; delays, abandonment or disillusionments on the side of investors. Several contributing factors to these failures have been identified. However, very little if at all, seems to have been done on the project management readiness of African construction firms. Accordingly, this paper sought to assess Africa’s construction industry readiness to deliver the priority action projects. Using literature review method, the study established that Africa has a huge technical skills gap which is the main reason for the dismal performance in construction projects’ delivery. A readiness training model was developed for policy planners and educational practitioners to help build Africa’s human capacity in infrastructure project management. The paper strongly recommends for the adoption of the model. And with that, the Africa’s construction stakeholders may gradually improve their project management readiness.
几项研究表明,非洲的基础设施建设公司在以下方面往往达不到确定的项目目标;时间、预算和功能。这常常造成;投资者方面的拖延、放弃或幻灭。已经确定了导致这些失败的几个因素。但是,在非洲建筑公司的项目管理准备情况方面似乎做得很少,如果有的话。因此,本文试图评估非洲建筑业是否愿意执行优先行动项目。采用文献综述法,研究确定非洲存在巨大的技术技能差距,这是导致建设项目交付表现不佳的主要原因。为政策规划者和教育从业者制定了准备就绪培训模式,以帮助建设非洲在基础设施项目管理方面的人力能力。本文强烈建议采用该模型。有了这些,非洲的建筑利益相关者可能会逐渐提高他们的项目管理准备。
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引用次数: 1
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Journal of Business and Management Sciences
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