Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-7888-8.CH007
Yakup Akgül, M. Tunca
The primary objective of this chapter is to critically examine the effect of strategic orientations on the innovation and the performance of İstanbul stock market businesses in Turkey. The three most comprehensive constructs, namely strategic orientation of business enterprises (STROBE), strategic orientation of information systems (STROIS), and strategic orientation of knowledge-based enterprises (STROKE) instruments, were adopted to present a holistic picture of the effect of strategic orientation on innovation and firm performance. A survey was administered and a sample of 203 middle managers was analyzed using SmartPLS version 3.2.7 for inferential analysis and SPSS version 24 for descriptive insights.
{"title":"Strategic Orientation and Performance of Istanbul Stock Market Businesses","authors":"Yakup Akgül, M. Tunca","doi":"10.4018/978-1-5225-7888-8.CH007","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH007","url":null,"abstract":"The primary objective of this chapter is to critically examine the effect of strategic orientations on the innovation and the performance of İstanbul stock market businesses in Turkey. The three most comprehensive constructs, namely strategic orientation of business enterprises (STROBE), strategic orientation of information systems (STROIS), and strategic orientation of knowledge-based enterprises (STROKE) instruments, were adopted to present a holistic picture of the effect of strategic orientation on innovation and firm performance. A survey was administered and a sample of 203 middle managers was analyzed using SmartPLS version 3.2.7 for inferential analysis and SPSS version 24 for descriptive insights.","PeriodicalId":197786,"journal":{"name":"Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128699929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-7888-8.CH013
Elif Baykal
Owing to the fact that sustainability and the financial performance of businesses are important work outcomes in family firms, in this chapter for both reaching work and family related goals and ensuring sustainibility, it is proposed that family firms as in the case with their non-family counterparts will prefer to exploit innovativeness in attaining their financial goals. The main objective of this chapter is understanding innovative inclinations and preferences of family firms and examining the relationship between innovativeness and organizational cultures of these companies. And it is suggested that organizational culture will act as a catalyzer in this relationship. In the chapter, innovativeness in family firms has been examined in detail. Main types of organizational cultures regarding innovation in family firms have been explained in detail, and an approach that suggests that organizational climate is closely related with the innovativeness of family firms has been adopted.
{"title":"Family Firms and the Effects of Organizational Culture on Their Innovation","authors":"Elif Baykal","doi":"10.4018/978-1-5225-7888-8.CH013","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH013","url":null,"abstract":"Owing to the fact that sustainability and the financial performance of businesses are important work outcomes in family firms, in this chapter for both reaching work and family related goals and ensuring sustainibility, it is proposed that family firms as in the case with their non-family counterparts will prefer to exploit innovativeness in attaining their financial goals. The main objective of this chapter is understanding innovative inclinations and preferences of family firms and examining the relationship between innovativeness and organizational cultures of these companies. And it is suggested that organizational culture will act as a catalyzer in this relationship. In the chapter, innovativeness in family firms has been examined in detail. Main types of organizational cultures regarding innovation in family firms have been explained in detail, and an approach that suggests that organizational climate is closely related with the innovativeness of family firms has been adopted.","PeriodicalId":197786,"journal":{"name":"Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies","volume":"107 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132632866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-7888-8.CH010
Aakash Aakash, A. Aggarwal
This chapter presents a structural model to determine the role played by website quality (WEQ), product satisfaction, and electronic word of mouth (EWOM) on e-commerce customer satisfaction and their repurchase intention. Online retail business model consists of unique characteristics that offer the service and products to the customer after understanding their requirements and feedback given by the fellow customers in the form of electronic word of mouth. The findings of this chapter suggest that WEQ can be conceptualized as a multi-item construct consisting of system quality (SQ), content quality (CQ), trust (TR), usage (US), customer support (CS), customer feedback (CF), and personalization (PR). This chapter confirms that WEQ, product satisfaction, and EWOM are positively related to e-commerce customer satisfaction (ECS) as well as to repurchase intention (RI). Though the product satisfaction has a significant direct effect on customer satisfaction and repurchase intention, the EWOM and WEQ have greater influence on customer satisfaction and also on repurchase intention.
{"title":"Role of EWOM, Product Satisfaction, and Website Quality on Customer Repurchase Intention","authors":"Aakash Aakash, A. Aggarwal","doi":"10.4018/978-1-5225-7888-8.CH010","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH010","url":null,"abstract":"This chapter presents a structural model to determine the role played by website quality (WEQ), product satisfaction, and electronic word of mouth (EWOM) on e-commerce customer satisfaction and their repurchase intention. Online retail business model consists of unique characteristics that offer the service and products to the customer after understanding their requirements and feedback given by the fellow customers in the form of electronic word of mouth. The findings of this chapter suggest that WEQ can be conceptualized as a multi-item construct consisting of system quality (SQ), content quality (CQ), trust (TR), usage (US), customer support (CS), customer feedback (CF), and personalization (PR). This chapter confirms that WEQ, product satisfaction, and EWOM are positively related to e-commerce customer satisfaction (ECS) as well as to repurchase intention (RI). Though the product satisfaction has a significant direct effect on customer satisfaction and repurchase intention, the EWOM and WEQ have greater influence on customer satisfaction and also on repurchase intention.","PeriodicalId":197786,"journal":{"name":"Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115948368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4018/978-1-5225-7888-8.CH014
Luis Saavedra Martinzez, F. Bustelo, J. Ganaza-Vargas
The objective of this chapter is to describe the state of the social network of researchers who publish in scientific journals with the topic “hunger.” To do this, a search is made in the Isi Web of Knowledge database, and 514 documents are located. Using the authors who publish an article and the authors cited in the bibliography, the social network of researchers is designed, and later, by means of network analysis techniques, the main characteristics of the social network are analyzed. The results obtained show who the researchers are, the scientific journals, and the most relevant topics related to the topic “hunger.”
本章的目的是描述以“饥饿”为主题在科学期刊上发表文章的研究人员的社会网络状态。为此，在Isi Web of Knowledge数据库中进行搜索，并找到514个文档。利用发表论文的作者和参考书目中被引用的作者，设计研究者的社会网络，然后运用网络分析技术，分析研究者社会网络的主要特征。所获得的结果显示了研究人员是谁，科学期刊，以及与“饥饿”主题相关的最相关主题。
{"title":"The Social Network of Researchers on the Topic “Hunger”","authors":"Luis Saavedra Martinzez, F. Bustelo, J. Ganaza-Vargas","doi":"10.4018/978-1-5225-7888-8.CH014","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH014","url":null,"abstract":"The objective of this chapter is to describe the state of the social network of researchers who publish in scientific journals with the topic “hunger.” To do this, a search is made in the Isi Web of Knowledge database, and 514 documents are located. Using the authors who publish an article and the authors cited in the bibliography, the social network of researchers is designed, and later, by means of network analysis techniques, the main characteristics of the social network are analyzed. The results obtained show who the researchers are, the scientific journals, and the most relevant topics related to the topic “hunger.”","PeriodicalId":197786,"journal":{"name":"Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies","volume":"105 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133221712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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