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Development and Testing of a Clinical Practice Framework for Pharmacists to Assess Patients’ Travel-Related Risks: The 5W Approach to Travel Risk Identification 药师评估患者旅行相关风险的临床实践框架的开发与测试:旅行风险识别的5W方法
Pub Date : 2019-11-26 DOI: 10.3390/pharmacy7040159
Heidi V J Fernandes, S. Houle
Objective: To assist with identifying patients who may be managed by pharmacists without additional travel medicine training, versus those who may benefit from referral, we developed and validated a clinical practice framework. This framework was then piloted in eight pharmacies in Ontario, Canada, from March to August 2019. Methods: A panel of experts, comprised of physicians and pharmacists from Ontario, Canada, holding a Certificate in Travel HealthTM from the International Society of Travel Medicine was recruited. This panel participated electronically in the development of the framework in three stages: (1) Sharing their current approach when performing information gathering and assessing risk in a traveling patient; (2) judging of items collated from all panellists on the basis of how essential they are to a risk assessment; and (3) validation of items deemed essential by the panel using the Item and Average Content Validity Index. The framework was then released to community pharmacies, where pharmacists that self-identified as beginners to travel medicine completed pre- and post-test phase surveys to determine the utility of the framework. Key Findings: A total of 64 items for consideration were deemed essential enough to proceed to content validation, organized into 5 ‘W’ domains: Who, What, Where, When, and Why. Each item was ranked by the experts according to its relevancy, resulting in an Average-Content Validity Index of 0.91. The resulting framework was titled “The 5W Approach to Travel Risk Identification.” This clinical practice framework is the first published assessment tool for travel medicine tailored for pharmacy’s scope of practice that has been content validated. Pharmacists reported that the framework is simple to use and provides structure for interactions with travelling patients. However, it may not be as beneficial for those with a higher level of travel medicine expertise than the average pharmacist. Conclusion: The 5W Approach tool allows pharmacists inexperienced in travel medicine to collect information when required to use their professional judgement when assessing traveling patients as either high-risk (requiring a referral to a travel medicine specialist) or low-risk. With the aim of supporting pharmacists to be more confident in caring for traveling patients and increasing their involvement in travel medicine, future research will test this framework for feasibility in Canadian community pharmacy practice.
目的:为了帮助确定哪些患者可能由药剂师管理而不需要额外的旅行医学培训,哪些患者可能从转诊中受益,我们开发并验证了一个临床实践框架。该框架随后于2019年3月至8月在加拿大安大略省的八家药店进行了试点。方法:招募了一个由来自加拿大安大略省的医生和药剂师组成的专家小组,他们持有国际旅行医学协会颁发的旅行健康tm证书。该小组分三个阶段以电子方式参与了框架的开发:(1)在对旅行患者进行信息收集和风险评估时,分享他们目前的方法;(2)根据项目对风险评估的重要性,对从所有小组成员中整理出来的项目进行评判;(3)使用项目和平均内容效度指数对专家组认为必不可少的项目进行验证。然后将该框架发布给社区药房,在那里,自称为旅行医学初学者的药剂师完成了测试前和测试后阶段的调查,以确定该框架的效用。主要发现:需要考虑的总共64项被认为是进行内容验证必不可少的,它们被组织成5个“W”域:谁(Who)、什么(What)、何地(Where)、何时(When)和为什么(Why)。每个条目由专家根据其相关性进行排名,结果平均内容效度指数为0.91。最终的框架被命名为“旅行风险识别的5W方法”。该临床实践框架是第一个针对药房实践范围量身定制的已经过内容验证的旅行医学评估工具。药剂师报告说,该框架使用简单,并提供了与旅行患者互动的结构。然而,对于那些拥有比普通药剂师更高水平的旅行医学专业知识的人来说,这可能没有那么有益。结论:5W方法工具允许没有旅行医学经验的药剂师在需要时使用他们的专业判断来评估旅行患者的高风险(需要转诊给旅行医学专家)或低风险时收集信息。为了支持药剂师更有信心照顾旅行患者,并增加他们对旅行医学的参与,未来的研究将测试这一框架在加拿大社区药房实践中的可行性。
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引用次数: 5
Using Community Pharmacy Immunization Screening Forms to Identify Potential Immunization Opportunities 使用社区药房免疫筛选表来确定潜在的免疫机会
Pub Date : 2019-11-26 DOI: 10.3390/pharmacy7040160
Albert T Bach, Jeffery A Goad
Immunization screening forms are completed for each patient that is to be vaccinated in the pharmacy. Screening forms contain demographic and health questions, which are used to determine if a patient is contraindicated to receive a vaccine. The objective is to determine if patient responses to questions on these forms can be used to identify potential vaccine indications. De-identified data was retrospectively collected from 11 community pharmacies in California and Michigan that included basic demographics, answers to immunization screening questions, and vaccine(s) administered during that visit. The Advisory Committee on Immunization Practices (ACIP) recommendations were used to forecast vaccine needs using the limited demographic and health history available from the screening forms. Descriptive statistics are presented, characterizing patient demographics and health condition-based recommendations, and the percentage of patients in a pharmacy population that may have potential indications for additional vaccines. Data were collected from 8669 pharmacy vaccine screening forms. Using the patient’s date of birth on the screening form, 10% (n = 759) and 34.6% (n = 2615) of patients receiving vaccines at the pharmacy may be indicated for the zoster, or both the zoster and pneumococcal vaccines, respectively. Screening form questions that inquire about medical history are also able to identify 13.9% (n = 977) of patients with a potential need for pneumococcal vaccines. Our data indicate that pharmacists can identify potential immunization opportunities proactively by using their immunization screening form, not only to identify contraindications, but also indications.
在药房为每个要接种疫苗的病人填写免疫筛检表。筛查表格包含人口统计和健康问题,用于确定患者是否有接种疫苗的禁忌。目的是确定患者对这些表格上问题的回答是否可用于确定潜在的疫苗适应症。从加利福尼亚州和密歇根州的11个社区药房回顾性收集去识别数据,包括基本人口统计数据、免疫筛查问题的答案和访问期间接种的疫苗。免疫实践咨询委员会(ACIP)的建议被用于预测疫苗需求,利用筛选表格提供的有限的人口统计和健康史。提供了描述性统计数据,描述了患者的人口统计特征和基于健康状况的建议,以及药房人群中可能有额外疫苗潜在指征的患者百分比。数据收集自8669份药房疫苗筛查表。使用筛查表上患者的出生日期,10% (n = 759)和34.6% (n = 2615)在药房接种疫苗的患者可能分别被指示接种带状疱疹疫苗,或带状疱疹和肺炎球菌疫苗。通过询问病史的筛查问题也能够确定13.9% (n = 977)可能需要肺炎球菌疫苗的患者。我们的数据表明,药剂师可以通过使用他们的免疫筛查表来主动识别潜在的免疫机会,不仅可以识别禁忌症,还可以识别适应症。
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引用次数: 2
Impact of Pharmacist Involvement on Telehealth Transitional Care Management (TCM) for High Medication Risk Patients 药师参与对高用药风险患者远程医疗过渡护理管理的影响
Pub Date : 2019-11-25 DOI: 10.3390/pharmacy7040158
Jessica M. Cole, N. Wilkins, Maeghan Moss, Danny K. Fu, P. Carson, Linda Xiong
This pilot study sought to evaluate the impact of pharmacist involvement in the preexisting telehealth transitional care management (TCM) program at Atrium Health on the quality and safety of the medication discharge process for high medication risk patients. Eligible participants were those 18 years of age or older with moderate-to-high risk for hospital readmission who were contacted by a TCM Nurse, identified as high medication risk patients, and referred to the TCM Pharmacist from September 2018 through February 2019. The TCM Pharmacist contacted patients by phone, completed a comprehensive medication review, identified medication list discrepancies (MLDs) and medication-related problems (MRPs), and made interventions or recommendations to primary care providers. Primary endpoints included the number and types of MLDs identified, number and types of MRPs identified, and the rate of unplanned 30-day hospital readmissions. Seventy-six patients were enrolled, and 78 MLDs and 108 MRPs were identified. Of the identified MRPs, 74.1% were resolved. A relative risk reduction of 36.8% was achieved for 30-day hospital readmissions for those with high medication risk contacted by the TCM Pharmacist compared to those only contacted by the TCM Nurse. Overall, TCM Pharmacists identified and resolved 80 medication-related problems, improved access to medication therapy, provided comprehensive medication counseling, and bridged gaps in care following hospital discharge.
本试点研究旨在评估药师参与Atrium Health既有远程医疗过渡护理管理(TCM)项目对高风险患者出院过程质量和安全的影响。符合条件的参与者是2018年9月至2019年2月期间由中医护士联系的年龄在18岁或以上、再入院风险中等至高风险的患者,确定为高用药风险患者,并转介给中医药剂师。中医药师通过电话联系患者,完成全面的用药回顾,识别药物清单差异(MLDs)和药物相关问题(MRPs),并向初级保健提供者提出干预措施或建议。主要终点包括确定的mld的数量和类型,确定的mrp的数量和类型,以及计划外30天再入院率。76例患者入组,鉴定出78例mld和108例mrp。在确定的mrp中,74.1%被解决。与仅由中医护士接触的患者相比,由中医药师接触的高用药风险患者30天再入院的相对风险降低了36.8%。总体而言,中医药药师发现并解决了80个药物相关问题,改善了药物治疗的可及性,提供了全面的药物咨询,弥合了出院后护理的差距。
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引用次数: 12
PRN Medicines Management for Psychotropic Medicines in Long-Term Care Settings: A Systematic Review 长期护理环境中精神药物的PRN药物管理:系统综述
Pub Date : 2019-11-25 DOI: 10.3390/pharmacy7040157
M. Vaismoradi, Flores Vizcaya Moreno, Hege Sletvold, S. Jordan
Many medications are prescribed and administered PRN (pro re nata, as needed). However, there are few integrative reviews to inform PRN psychotropic medication use in long-term care facilities and nursing or care homes. Accordingly, this integrative systematic review aimed to improve our understanding of PRN medicines management with a focus on psychotropic medications (antipsychotics, sedatives, anxiolytics, and hypnotics) in long-term care settings. Keywords relating to PRN in English, Norwegian, and Spanish were used, and articles published between 2009 and 2019 were retrieved. Based on the inclusion criteria, eight articles were used for data analysis and synthesis. This review offers a description of PRN prescription and administration of psychotropic medications in long-term care. Variations were observed in the management of PRN psychotropic medications based on residents’ underlying health conditions and needs, duration of use, and changes between medications and doses. Neither the reasons for PRN prescription and administration nor the steps taken to identify and manage any associated adverse reactions or adverse drug events were reported. Further initiatives are needed to improve PRN medicines management to explore factors that affect PRN prescription and administration and to develop appropriate PRN guidelines to prevent harm and improve the safety of people living in long-term care facilities.
许多药物都是按PRN(按需要按自然规律)处方和施用的。然而,很少有综合评价告知PRN精神药物在长期护理机构和护理或护理院的使用。因此,本综合系统综述旨在提高我们对PRN药物管理的理解,重点关注长期护理环境中的精神药物(抗精神病药、镇静剂、抗焦虑药和催眠药)。使用英语、挪威语和西班牙语的PRN相关关键词,检索2009年至2019年发表的文章。根据纳入标准选取8篇文献进行数据分析和综合。这篇综述提供了长期护理中PRN处方和精神药物管理的描述。根据居民的潜在健康状况和需求、使用时间以及药物和剂量之间的变化,观察到PRN精神药物的管理存在差异。未报告PRN处方和给药的原因,也未报告为识别和管理任何相关不良反应或药物不良事件所采取的步骤。需要采取进一步的行动来改善PRN药物管理,探索影响PRN处方和给药的因素,并制定适当的PRN指南,以防止伤害和改善生活在长期护理设施中的人的安全。
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引用次数: 17
Validation of a Novel Electronic Device for Medication Adherence Monitoring of Ambulatory Patients 一种用于门诊患者药物依从性监测的新型电子设备的验证
Pub Date : 2019-11-20 DOI: 10.3390/pharmacy7040155
I. Arnet, Jean-Pierre Rothen, V. Albert, K. Hersberger
Several methods exist for measuring medication adherence. The Time4MedTM device (Adherence Innovations, Hong Kong) is a small, electronic card to affix on medication packaging that records date and time of intakes when a button is pushed. We aimed to validate the device with an emphasis on polypharmacy. Twenty volunteers used Time4MedTM devices with a virtual thrice daily intake over 14 days. Diary-recorded date and time were compared to electronically-stored events. Functionality, reliability and recovery for different stress conditions were calculated. User‘s acceptability was assessed with the System Usability Scale (SUS). Eleven elderly outpatients (mean age 80.2 ± 8.1 years) taking >3 medications daily used the device over 4 weeks. Volunteers logged 847 events. Functionality (100%), sensitivity (94.9%), specificity (99.4%) and recovery (100%) were high. Dropping the smart card and storing it in a refrigerator caused either the recording of false events or no recording at all. The mean SUS score was 82.6 (SD 14.8), demonstrating excellent acceptability. Satisfaction was very high for volunteers and patients, except for pushing the button. Time4MedTM devices are highly accurate in recording, retaining and delivering electronic data of multiple medication intake. They are well accepted by elderly patients. They can be recommended in clinical studies and for practitioners who desire to elucidate adherence patterns of ambulatory patients.
有几种测量药物依从性的方法。Time4MedTM设备(香港依从创新公司)是一种贴在药品包装上的小型电子卡,按下按钮后,它会记录服药日期和时间。我们的目标是验证该设备,重点是多药。20名志愿者使用Time4MedTM设备,在14天内每天服用三次。将日记记录的日期和时间与电子存储的事件进行比较。计算了不同应力条件下的功能、可靠性和恢复。使用系统可用性量表(SUS)评估用户的可接受性。11例老年人门诊患者(平均年龄80.2±8.1岁),每日服用3种以上药物,使用时间超过4周。志愿者记录了847个事件。功能(100%)、灵敏度(94.9%)、特异性(99.4%)和回收率(100%)高。把智能卡丢在冰箱里,要么记录了错误的事件,要么根本没有记录。平均SUS评分为82.6 (SD 14.8),具有良好的可接受性。除了按下按钮外,志愿者和患者的满意度都很高。Time4MedTM设备在记录、保留和传递多种药物摄入的电子数据方面具有很高的准确性。它们很受老年病人的欢迎。他们可以推荐在临床研究和从业者谁希望阐明门诊病人的依从模式。
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引用次数: 16
A Systematic Review of Models Used and Preferences for Continuing Education and Continuing Professional Development of Pharmacists 药师继续教育与持续专业发展模式与偏好的系统回顾
Pub Date : 2019-11-16 DOI: 10.3390/pharmacy7040154
R. Micallef, R. Kayyali
Continuing Education (CE) or Continuing Professional Development (CPD) are used by pharmacists globally to maintain up-to-date knowledge and skills throughout their careers. The primary aim of this study was to identify the formats or models used by pharmacists for CE and CPD globally. The secondary aim was to identify preferences of pharmacists, in relation to the variety of formats or models used to fulfil mandatory requirements, in order to support future planning of lifelong learning events. A systematic review was performed using PubMed, Science Direct, and Web of Science covering a time period from 1995 until March 2018. Searches were conducted in English, with studies on undergraduate studies being excluded. Eighteen papers from an initial search of 4561 were included from 2004 to 2014. All studies focused on pharmacists. Three studies identified face-to-face learning as a preference, with six studies identifying a positive impact of interactive learning. All four identified studies focusing on online provision were linked to CE. One study highlighted the benefits of blended learning. Two studies identified concluded that no one size fits all. A clear structure of event was highlighted in three studies. Three studies highlighted the relevance of topics to practice, and two studies showed the need for opportunities to apply knowledge. Due to the variety of formats and no consistent model, no perfect model or activity has been identified. However, CPD showed increased practice outcomes versus CE. Although an increasing amount of technology is being utilized, face-to-face learning is still preferred. Interactive, multiple-format learning should be used where possible, to reflect preferences of different learners. There is a need for a structured approach to the planning and learning event itself to support CE and CPD.
继续教育(CE)或持续专业发展(CPD)是全球药剂师在其职业生涯中保持最新知识和技能的方法。本研究的主要目的是确定全球药剂师用于CE和CPD的格式或模型。第二个目的是确定药剂师在满足强制性要求的各种形式或模式方面的偏好,以便支持终身学习活动的未来规划。使用PubMed、Science Direct和Web of Science对1995年至2018年3月的时间段进行了系统评价。检索以英语进行,排除了本科生研究。从2004年到2014年,最初的4561篇论文中有18篇被纳入。所有的研究都集中在药剂师身上。三项研究发现面对面学习是一种偏好,六项研究发现互动学习的积极影响。所有四项关注在线提供的研究都与CE有关。一项研究强调了混合式学习的好处。两项研究得出结论,没有一种方法适合所有人。三个研究突出了清晰的事件结构。三项研究强调了主题与实践的相关性,两项研究表明需要有机会应用知识。由于形式多样,没有一致的模型,因此没有确定出完美的模型或活动。然而,与CE相比,CPD显示出更高的实践结果。虽然越来越多的技术正在被利用,面对面的学习仍然是首选。在可能的情况下,应采用互动式、多种形式的学习,以反映不同学习者的偏好。需要一种结构化的方法来规划和学习活动本身,以支持CE和CPD。
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引用次数: 37
Clinical Pharmacy Intervention for Persons Experiencing Homelessness: Evaluation of Patient Perspectives in Service Design and Development 对无家可归者的临床药学干预:服务设计和发展中病人观点的评估
Pub Date : 2019-11-13 DOI: 10.3390/pharmacy7040153
Parbir Jagpal, Nigel Barnes, R. Lowrie, A. Banerjee, V. Paudyal
Persons experiencing homelessness have a high prevalence of severe mental health problems, alcohol dependence, substance misuse and infectious hepatitis C, and face up to twelve times higher mortality rates compared to the general population. They also face barriers to accessing healthcare. However, clinical pharmacy services are currently not available to homeless populations in England. The aim of this study was to conduct public involvement sessions with persons experiencing homelessness with a view to inform the design of patient-centred clinical pharmacy healthcare services. Qualitative methodology was used, using a focus group with homeless persons from emergency shelters and one to one engagement with those sleeping rough, using a topic guide. A total of nine homeless persons took part—seven males and two females. The participants of the sessions said that patient-centred clinical pharmacy services delivered for homeless persons would address many of their unmet needs around access to medicines, their understanding of prescribed medicines and holistic management of their health. The service would be able to make a positive impact on their health outcomes by screening for health conditions, facilitating better integration across services, referral and liaison with other services, and minimising misuse of prescribed medicines. The findings of this study will be used to inform the development, implementation and evaluation of a patient-centred clinical pharmacy service tailored to meet the specific needs of the homeless population.
无家可归者普遍存在严重的精神健康问题、酒精依赖、药物滥用和传染性丙型肝炎,其死亡率是一般人口的12倍。他们在获得医疗保健方面也面临障碍。然而,临床药房服务目前不提供给无家可归的人在英国。这项研究的目的是与无家可归的人举行公众参与会议,以期为以病人为中心的临床药学保健服务的设计提供信息。采用了定性方法,对来自紧急庇护所的无家可归者进行焦点小组讨论,并使用专题指南与露宿街头者进行一对一接触。共有9名无家可归者参与了这项研究——7名男性和2名女性。会议与会者说,为无家可归者提供的以病人为中心的临床药学服务将解决他们在获得药品、了解处方药物和全面管理其健康方面许多未得到满足的需求。该服务将能够通过筛查健康状况、促进更好地整合各服务部门、转诊和与其他服务部门联络以及尽量减少滥用处方药,对他们的健康结果产生积极影响。这项研究的结果将用于通知发展,实施和评估一个以病人为中心的临床药房服务,以满足无家可归者的特殊需求。
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引用次数: 15
Exploring the Health Care Challenges and Health Care Needs of Arabic-Speaking Immigrants with Cardiovascular Disease in Australia 探讨澳大利亚患心血管疾病的阿拉伯裔移民的卫生保健挑战和卫生保健需求
Pub Date : 2019-11-11 DOI: 10.3390/pharmacy7040151
Erini Abdelmessih, M. Simpson, J. Cox, Yann Guisard
The Arabic-speaking immigrant group, which makes up the fourth largest language group in Australia, has a high prevalence of cardiovascular disease. The objective of this study was to explore the health care challenges and needs of Arabic-speaking immigrants with cardiovascular disease (CVD), using a comparative approach with English-speaking patients with CVD as the comparable group. Methods: Participants were recruited from community settings in Melbourne, Australia. Face-to-face semi-structured individual interviews were conducted at the recruitment sites. All interviews were audio-taped, transcribed, and coded thematically. Results: 29 participants with CVD were recruited; 15 Arabic-speaking and 14 English-speaking. Arabic-speaking immigrants, and to a lesser extent English-speaking patients with CVD may have specific health care challenges and needs. Arabic-speaking immigrants’ health care needs include: effective health care provider (HCP)-patient communication, accessible care, participation in decision-making, and empowerment. English-speaking participants viewed these needs as important for CVD management. However, only a few English-speaking participants cited these needs as unmet health care needs. Conclusion: This study suggests that Arabic-speaking immigrants with CVD may have unique needs including the need for privacy, effective HCP-patient communication that takes into account patients’ limited English proficiency, and pharmacist-physician collaboration. Therefore, there may be a need to identify a health care model that can address these patients’ health care challenges and needs. This, in turn, may improve their disease management and health outcomes.
说阿拉伯语的移民群体是澳大利亚第四大语言群体,他们患心血管疾病的比例很高。本研究的目的是探讨患有心血管疾病(CVD)的阿拉伯语移民的卫生保健挑战和需求,采用与英语CVD患者作为可比组的比较方法。方法:参与者从澳大利亚墨尔本的社区环境中招募。在招聘现场进行了面对面的半结构化个人面试。所有的采访都被录音,转录,并按主题编码。结果:29名CVD患者被招募;15人说阿拉伯语,14人说英语。讲阿拉伯语的移民,以及在较小程度上讲英语的心血管疾病患者可能有特定的医疗挑战和需求。讲阿拉伯语的移民的医疗保健需求包括:有效的卫生保健提供者(HCP)-患者沟通,可获得的护理,参与决策和授权。说英语的参与者认为这些需求对心血管疾病管理很重要。然而,只有少数讲英语的与会者将这些需求列为未得到满足的卫生保健需求。结论:本研究表明,说阿拉伯语的心血管疾病移民可能有独特的需求,包括对隐私的需求,考虑到患者有限的英语水平,有效的医患沟通,以及药剂师和医生的合作。因此,可能需要确定一种能够解决这些患者的卫生保健挑战和需求的卫生保健模式。反过来,这可能会改善他们的疾病管理和健康结果。
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引用次数: 6
Implementing Immunizing Pharmacy Technicians in a Federal Healthcare Facility 在联邦医疗机构实施药剂技术人员免疫接种
Pub Date : 2019-11-11 DOI: 10.3390/pharmacy7040152
K. McKeirnan, Gregory Sarchet
Background: Pharmacy technicians are legally allowed to administer immunizations in specific U.S. states, provided they meet certain criteria, including the completion of an accredited immunization training course. Immunizing pharmacy technicians were incorporated into an Indian Health Services federal facility, Whiteriver Service Unit (WRSU), in 2018. The objective of this research was to gather information about implementing immunizing pharmacy technicians in a federal facility serving a large rural and medically underserved population. Methods: WRSU launched a Pharmacy Technician Immunization Program in June 2018 after seven federally employed pharmacy technicians participated in the Washington State University accredited technician immunization training. The types of vaccinations administered, and the ages of patients immunized by pharmacy technicians, were tracked from July 1, 2018 to June 30, 2019. Results: Seven immunization-trained pharmacy technicians administered 4394 injections for a total of 4852 vaccinations in one year. Vaccinations were administered to patients ranging in age from 2 months old to 85 years old and included protection against diphtheria, tetanus, polio, hepatitis A and B, H. influenza, human papillomavirus, seasonal influenza, meningococcal, measles, mumps, rubella, varicella, pneumonia, and rotavirus. Conclusion: In one year, seven pharmacy technicians administered more than 4800 vaccinations to underserved patients. Pharmacy technicians trained and certified to administer immunizations increase access to vaccination care and have the potential to drastically increase the number of immunizations given and reduce the number of deaths from vaccine-preventable diseases.
背景:在美国特定的州,法律允许药学技术人员进行免疫接种,前提是他们符合一定的标准,包括完成认可的免疫培训课程。2018年,免疫药房技术人员被纳入印第安卫生服务联邦机构怀特河服务单位(WRSU)。本研究的目的是收集有关在为大量农村和医疗服务不足人口服务的联邦设施中实施免疫药房技术人员的信息。方法:在7名联邦雇用的药学技术人员参加华盛顿州立大学认证技术人员免疫培训后,WRSU于2018年6月启动了药学技术人员免疫计划。从2018年7月1日至2019年6月30日,对接种疫苗的类型和由药学技术人员接种疫苗的患者的年龄进行了跟踪。结果:7名经过免疫培训的药学技术人员在一年内进行了4394次注射,共计4852次疫苗接种。对年龄从2个月大到85岁的患者进行了疫苗接种,包括预防白喉、破伤风、脊髓灰质炎、甲型和乙型肝炎、流感嗜血杆菌、人乳头瘤病毒、季节性流感、脑膜炎球菌、麻疹、腮腺炎、风疹、水痘、肺炎和轮状病毒。结论:在一年内,7名药学技术人员为服务不足的患者接种了4800多次疫苗。接受过免疫接种培训和认证的药学技术人员增加了获得免疫接种护理的机会,并有可能大幅增加免疫接种的数量,减少因疫苗可预防疾病而死亡的人数。
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引用次数: 7
Influence of Sales Promotion Techniques on Consumers’ Purchasing Decisions at Community Pharmacies 促销手段对社区药店消费者购买决策的影响
Pub Date : 2019-11-08 DOI: 10.3390/pharmacy7040150
Y. Ben Said, N. Bragazzi, N. Pyatigorskaya
This research aims to identify the most prevalent and impactful sales promotion tools used by pharmaceutical companies on consumers’ purchasing decisions at community pharmacies. A cross-sectional study design was carried out using the non-repeated random sampling technique. Standardized questionnaires were administered by means of face-to-face interviews or via emails. The relative importance of prevalence (RIP) and the mean evaluation of effectiveness (MEE) were determined for all studied marketing tools for the different groups of respondents (pharmaceutical sales representatives (PSRs), community pharmacists, consumers, and the entire sample). Inter-individual differences in RIP and MEE were assessed by computing the coefficient of variation, whereas inter-group differences were determined by one-way analysis of variance (ANOVA) with the Scheffé test as a post-hoc test. Research findings showed that, according to all respondents, the consumer promotion technique had the strongest impact on consumers’ purchasing decisions while merchandising was the most common sales promotion technique at community pharmacies. PSRs and pharmacists identified trade promotion as the most effective and prevalent technique. Furthermore, research findings showed that, according to all respondents, the following sales promotion tools had the strongest impact on consumers’ purchasing decisions: arrangement and design of showcases among the studied tools for merchandising; buy 1 and get 2 among the studied tools for consumer promotion; and gifts among the trade promotion studied tools. The same tools were identified as the most prevalent by all respondents. Free samples of promoted products appeared to be the most prevalent tool, but at the same time was the least effective. In conclusion, the results of the present research enable an understanding of which sales promotion tools are commonly used at community pharmacies and which ones have the strongest impact on consumers’ purchasing decisions.
本研究旨在确定最普遍和最有影响力的销售促进工具被制药公司用于消费者在社区药店购买决策。采用非重复随机抽样技术进行横断面研究设计。标准化问卷通过面对面访谈或电子邮件的方式进行。对不同调查对象(药品销售代表(PSRs)、社区药剂师、消费者和整个样本)所研究的所有营销工具,确定患病率(RIP)和有效性平均评价(MEE)的相对重要性。通过计算变异系数来评估RIP和MEE的个体间差异,而通过单因素方差分析(ANOVA)确定组间差异,并使用scheff检验作为事后检验。研究结果显示,根据所有受访者,消费者促销技术对消费者购买决策的影响最大,而商品销售是社区药房最常见的促销技术。公共服务人员和药剂师认为贸易促进是最有效和最普遍的技术。此外,研究结果显示,根据所有受访者,以下促销工具对消费者购买决策的影响最大:在研究的销售工具中,展示柜的安排和设计;在研究的消费者促销工具中,买1得2;而礼品是促进贸易的研究工具之一。同样的工具被所有受访者认为是最普遍的。促销产品的免费样品似乎是最普遍的工具,但同时也是最无效的。综上所述,本研究的结果使我们能够了解哪些促销工具在社区药店常用,哪些促销工具对消费者的购买决策影响最大。
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引用次数: 5
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Pharmacy: Journal of Pharmacy Education and Practice
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