D. Graziotin, Fabian Fagerholm, Xiaofeng Wang, P. Abrahamsson
The growing literature on affect among software developers mostly reports on the linkage between happiness, software quality, and developer productivity. Understanding the positive side of happiness – positive emotions and moods – is an attractive and important endeavor. Scholars in industrial and organizational psychology have suggested that also studying the negative side – unhappiness – could lead to cost-effective ways of enhancing working conditions, job performance, and to limiting the occurrence of psychological disorders. Our comprehension of the consequences of (un)happiness among developers is still too shallow, and is mainly expressed in terms of development productivity and software quality. In this paper, we attempt to uncover the experienced consequences of unhappiness among software developers. Using qualitative data analysis of the responses given by 181 questionnaire participants, we identified 49 consequences of unhappiness while doing software development. We found detrimental consequences on developers' mental well-being, the software development process, and the produced artifacts. Our classification scheme, available as open data, will spawn new happiness research opportunities of cause-effect type, and it can act as a guideline for practitioners for identifying damaging effects of unhappiness and for fostering happiness on the job.
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Jan-Peter Ostberg, D. Graziotin, S. Wagner, B. Derntl
Software development is intellectual, based on collaboration, and performed in a highly demanding economic market. As such, it is dominated by time pressure, stress, and emotional trauma. While studies of affect are emerging in software engineering research, stress has yet to find its place in the literature despite that it is highly related to affect. In this paper, we study stress coping with the affect-laden framework of Salutogenesis, which is a validated psychological framework for enhancing mental health through a feeling of coherence. We propose a controlled experiment for testing our hypotheses that a static analysis tool enhanced with the Salutogenesis model will bring 1) a higher number of fixed quality issues, 2) reduced cognitive load, 3) reduction of the overall stress, and 4) positive affect induction effects to developers. The experiment will make use of validated physiological measurements of stress as proxied by cortisol and alpha-amylase levels in saliva samples, a psychometrically validated measurement of mood and affect disposition, and stress inductors such as a cognitive load task. Our hypotheses, if empirically supported, will lead to the creation of environments, methods, and tools that alleviate stress among developers while enhancing affect on the job and task performance.
{"title":"Towards the Assessment of Stress and Emotional Responses of a Salutogenesis-Enhanced Software Tool Using Psychophysiological Measurements","authors":"Jan-Peter Ostberg, D. Graziotin, S. Wagner, B. Derntl","doi":"10.1109/SEmotion.2017.4","DOIUrl":"https://doi.org/10.1109/SEmotion.2017.4","url":null,"abstract":"Software development is intellectual, based on collaboration, and performed in a highly demanding economic market. As such, it is dominated by time pressure, stress, and emotional trauma. While studies of affect are emerging in software engineering research, stress has yet to find its place in the literature despite that it is highly related to affect. In this paper, we study stress coping with the affect-laden framework of Salutogenesis, which is a validated psychological framework for enhancing mental health through a feeling of coherence. We propose a controlled experiment for testing our hypotheses that a static analysis tool enhanced with the Salutogenesis model will bring 1) a higher number of fixed quality issues, 2) reduced cognitive load, 3) reduction of the overall stress, and 4) positive affect induction effects to developers. The experiment will make use of validated physiological measurements of stress as proxied by cortisol and alpha-amylase levels in saliva samples, a psychometrically validated measurement of mood and affect disposition, and stress inductors such as a cognitive load task. Our hypotheses, if empirically supported, will lead to the creation of environments, methods, and tools that alleviate stress among developers while enhancing affect on the job and task performance.","PeriodicalId":202796,"journal":{"name":"2017 IEEE/ACM 2nd International Workshop on Emotion Awareness in Software Engineering (SEmotion)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130726361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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