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Tourism Destination Management in a Post-Pandemic Context最新文献

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Uganda Tourism Sector COVID-19 Response, Recovery and Sustainability Strategies: Lessons from Previous Virus Disease Outbreaks 乌干达旅游业2019冠状病毒病应对、恢复和可持续性战略:以往病毒性疾病爆发的经验教训
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211007
Mugizi Francis, Ayorekire Jim, Obua Joseph
Originality/Value: This chapter provides a robust approach to analyze tourism industry's response, recovery and sustainability after disease outbreaks, pandemics and related crises in future.
原创性/价值:本章提供了一个强有力的方法来分析旅游业在疾病爆发、流行病和未来相关危机后的反应、恢复和可持续性。
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引用次数: 0
Prelims 预备考试
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211025
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引用次数: 0
Effect of Perceived Risk on Tourists’ Behavioural Intentions Post COVID-19 in Turkey 土耳其新冠肺炎疫情后感知风险对游客行为意愿的影响
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211013
M. Yagci, Ümit Doğrul, L. Öztürk, Avni Can Yağcı
The tourism industry has been adversely affected by the COVID-19 pandemic. Considering Turkey's global importance in both domestic and foreign tourism, being able to determine consumers' vacation plans and risk perceptions during the COVID-19 pandemic has become more important than ever. This study aims to quantify the effect of COVID-19 on the consumers' perceived risk and behavioral intention in the context of the tourism industry. An online questionnaire was conducted on 234 Turkish participants between July and August 2020. In this study we compare the risk perceptions of consumers who plan to take a vacation and those who do not, in six dimensions regarding the perceived risk of Turkish tourists after the first wave COVID-19 pandemic in order to provide further insight. Therefore, Exploratory Factor analysis (EFA), Confirmatory Factor Analysis (CFA) and t-test analyses were performed. The results revealed that risk perceptions of those who plan their vacation post COVID-19 are lower. Participants who plan to soon go on vacation have lower psychological, equipment and cost, performance, social, and physical risk perceptions regarding the COVID-19 pandemic than those who do not have a vacation plan. These findings aid our understanding how risk perception affects behavioral willingness to travel.
旅游业受到COVID-19大流行的不利影响。考虑到土耳其在国内外旅游业中的全球重要性,在2019冠状病毒病大流行期间,能够确定消费者的度假计划和风险认知变得比以往任何时候都更加重要。本研究旨在量化2019冠状病毒病对旅游业背景下消费者感知风险和行为意愿的影响。2020年7月至8月期间,对234名土耳其参与者进行了在线问卷调查。在本研究中,我们比较了计划度假的消费者和不计划度假的消费者的风险感知,从六个方面对土耳其游客在第一波COVID-19大流行后的感知风险进行了比较,以提供进一步的见解。因此,进行探索性因素分析(EFA)、验证性因素分析(CFA)和t检验分析。结果显示,那些在COVID-19后计划度假的人的风险认知较低。与没有假期计划的参与者相比,计划即将休假的参与者对COVID-19大流行的心理、设备和成本、绩效、社会和身体风险的认知较低。这些发现有助于我们理解风险感知如何影响旅行的行为意愿。
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引用次数: 0
Residents as Destination Influencers during COVID-19 在COVID-19期间,居民是影响目的地的人
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211010
Eduardo Villena-Alarcón, Lidia Caballero-Galeote
While the tourism sector is experiencing one of the worst crises in its history due to COVID-19, institutions and governments continue to try to minimize the effects. Social networks have become an indispensable tool for communications and product sales. This case study focuses on integrating the use of social networks for the tourism sector in order to contribute to the reconstruction of the territory of Andalusia. To achieve this goal, a multistage content analysis has been carried out. On the one hand, the metrics of the institution in charge of tourism in the region have been analyzed, and on the other hand, the same study has been carried out with the residents. From this comparison it is established that residents attract more comments and responses in their individual posts about Andalusia than those published by the Andalusian government entity. Therefore, the resident can become the influence of his territory and can contribute to attract tourists and to show the products that are offered in his region. This research provides the evidence for the institutions in charge of promoting tourism to take into account the resident as a dynamic agent in overcoming the consequences of the pandemic.
由于COVID-19,旅游业正在经历其历史上最严重的危机之一,而各机构和政府仍在努力将影响降到最低。社交网络已经成为沟通和产品销售不可或缺的工具。本案例研究的重点是将社会网络的使用整合到旅游部门,以促进安达卢西亚领土的重建。为了实现这一目标,进行了多阶段的内容分析。一方面,对该地区负责旅游的机构的指标进行了分析,另一方面,对居民进行了同样的研究。从这个比较中可以看出,比起安达卢西亚政府所发表的文章,居民个人的文章吸引了更多的评论和回应。因此,居民可以成为他的领土的影响力,可以有助于吸引游客,并展示在他的地区提供的产品。这项研究为负责促进旅游业的机构提供了证据,使其考虑到居民是克服大流行病后果的一个积极因素。
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引用次数: 0
Exploring Impacts of a Health Crisis on Emotional Solidarity and Support for Tourism: Case of Mauritius 探讨健康危机对旅游业情感团结和支持的影响:以毛里求斯为例
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211009
Chaya Hurnath, Kiran Dookhony-Ramphul
In the wake of the COVID-19 health crisis, destinations are facing the challenging task of reopening their borders while keeping resident population safe. Destination communities help to flatten the infection curve while tourists contribute to spread the virus. This chapter explores the impacts of a health crisis on stakeholders' emotional solidarity and support for tourism. Twenty-six semi-structured interviews were conducted with different stakeholders. Findings show that informants who perceive socioeconomic tourism benefits are likely to support it in exchange for appropriate health measures. Others affected sociopsychologically by the pandemic feel negative emotional solidarity toward foreign tourists. Thus, delineating the role of a health crisis becomes a crucial research question that can contribute to academic understanding of support for tourism. As uncertainty over border reopening currently affects 24% countries worldwide, these findings can be relevant to policymakers.
在2019冠状病毒病(COVID-19)卫生危机之后,目的地面临着重新开放边境、同时保证常住人口安全的艰巨任务。目的地社区有助于拉平感染曲线,而游客则有助于传播病毒。本章探讨健康危机对利益相关者的情感团结和对旅游业的支持的影响。与不同的利益相关者进行了26次半结构化访谈。调查结果表明,认为旅游具有社会经济效益的举报人可能会支持旅游,以换取适当的卫生措施。受新冠疫情社会心理影响的人对外国游客产生了消极的情感团结。因此,描述健康危机的作用成为一个关键的研究问题,有助于对支持旅游业的学术理解。由于边境重新开放的不确定性目前影响着全球24%的国家,因此这些发现可能与政策制定者相关。
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引用次数: 1
Enhancing Cultural Heritage at the Time of the COVID-19 Outbreak: An Overview of the ICT Strategies Adopted by Museums in the Campania Region of Italy 2019冠状病毒病疫情期间加强文化遗产:意大利坎帕尼亚地区博物馆采用的信息通信技术战略概述
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211014
L. Varriale, T. Volpe, V. Noviello
Originality: This study provides a portrait of museum experiences supported by digital technologies in a country which plays a crucial role in the field of international cultural heritage. The analysis can also usefully contribute to the existing literature due to the qualitative technique employed for carrying out the multiple case study.
原创性:本研究提供了一个在国际文化遗产领域发挥关键作用的国家的数字技术支持下的博物馆体验的肖像。由于采用定性技术进行多案例研究,该分析也可以对现有文献做出有益的贡献。
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引用次数: 4
Adopt, Adapt or Perish: Re-building Support Systems for Travel and Tourism Education in COVID-19 Educational Crisis 采用、适应或消亡:新冠肺炎教育危机下旅游教育支持体系重建
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211022
Nazeerah Sheik Abbass, Faraknaaz Essmallgee, Pravina Cooshna-Gunputh
This chapter examines the existing support systems available to educators and students for the implementation of travel and tourism education during the lockdown period following the declaration of COVID-19 as a pandemic. It also explores ways in which stakeholders, namely, policymakers, schools, travel and tourism educators, learners and others, should rethink and re-inforce the existing support systems to support travel and tourism education in an eventual educational crisis. A lack of subject-specific reports and literature on the ways travel and tourism educators and learners managed during the crisis justifies the importance of this chapter as it provides empirical evidence of a broad set of human experiences. The research design is conceptualized for a framework of future planning and response in crises for the continuity of travel and tourism education exploring change management approaches to coordination, critical processes and tools for rebuilding the support system for quality travel and tourism education. Methodologically, the voices and experiences of secondary travel and tourism educators facing teaching and learning through the period of crisis are gauged through interviews and discussion. This chapter informs about how the existing support system for travel and tourism education requires further reinforcement post COVID-19 to ensure access, equity, equality, gender equality protection, quality and continuity.
本章审查了在宣布COVID-19为大流行后的封锁期间,教育工作者和学生实施旅行和旅游教育的现有支持系统。报告还探讨了政策制定者、学校、旅游教育工作者、学习者和其他人等利益攸关方应如何重新思考和加强现有的支持系统,以便在最终的教育危机中支持旅游教育。由于缺乏关于旅游和旅游教育工作者和学习者在危机期间管理方式的专题报告和文献,因此本章的重要性是合理的,因为它提供了广泛的人类经验的经验证据。研究设计的概念是为旅行和旅游教育的连续性提供一个未来规划和危机应对框架,探索协调、关键过程和工具的变革管理方法,以重建高质量旅行和旅游教育的支持系统。在方法上,通过访谈和讨论来衡量危机时期面临教学和学习的中学旅行和旅游教育者的声音和经验。本章介绍了COVID-19后需要进一步加强现有的旅游教育支持系统,以确保获得、公平、平等、性别平等保护、质量和连续性。
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引用次数: 0
Sport Events and Tourism for the Sustainable Local Development Post COVID 2019冠状病毒病后促进地方可持续发展的体育赛事和旅游业
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211015
C. Bizzarri, Paolo Giuntarelli
The sport events are very different for the people involved in the meeting (foreigners or national, regional, or local people) and the locations and now are in very crisis. After a review of literature on the effects of sport events, the chapter would suggest how to take into account sporting events after COVID-19. In this context, the chapter is aimed to assessing to impact the destinations through the methodology of case study. The research focused particularly on the project of the Italian Golf Federation for the organization of the Ryder Cup 2022 and assumed the economic, social, and environmental effects of this event on tourist system of local and regional scale. The golf events, nevertheless, can be easier to organize than other sporting events that take place, for example, in arenas and with great public access. The golf events, in fact, can involve a single person during the game and can play on air and be a great encouragement to promote local sustainable development (Fyall & Jago, 2007). The chapter, at least, is aimed to suggest the new policy to implement sport events to promote a new form of tourism, offering new incentives for local sustainable development of regional community, including all the participants to the events.
对于参加会议的人(外国人或国家、地区或当地人)和地点来说,体育赛事是非常不同的,现在处于非常危机的状态。在回顾了有关体育赛事影响的文献之后,本章将建议如何考虑2019冠状病毒病后的体育赛事。在此背景下,本章旨在通过案例研究的方法来评估对目的地的影响。该研究特别关注意大利高尔夫联合会组织2022年莱德杯的项目,并假设该事件对当地和区域规模的旅游系统的经济,社会和环境影响。然而,高尔夫赛事可能比其他体育赛事更容易组织,例如,在竞技场举行,并有很多公众进入。事实上,高尔夫赛事在比赛过程中可以由一个人参与,并且可以直播,这对促进当地的可持续发展是一个很大的鼓励(Fyall & Jago, 2007)。至少,本章旨在建议实施体育赛事的新政策,以促进一种新的旅游形式,为区域社区的可持续发展提供新的激励,包括所有参加赛事的人。
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引用次数: 0
Redefining Sustainability in the Conservation and Promotion of the Cultural Heritage Tourism Product in Kenya 在肯尼亚文化遗产旅游产品的保护和推广中重新定义可持续性
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211018
E. Wahome, Joan J.W. Gathungu
This study explores the potential of cultural heritage product in the promotion of Kenya's tourism. The Ministry of Tourism Strategic Plan 2008–2012 identified the untapped tourism potential in the areas of eco-tourism, culture, conference and cruise as an opportunity for the future of Kenya's tourism. The report isolated inadequate development of the cultural product as a major weakness in Kenya's tourism. Invention in the cultural heritage tourism product (CHTP) would ease overdependence on beach and wildlife tourism for sustainability and leverage Tourist Destination Kenya's (TDK) competitiveness. This can only be achieved if a blueprint for heritage conservation and tourism is developed and implemented. To achieve its objective, this study employed observation, in-depth interviews and a review of secondary data to investigate current CHTP practices. The research was extended to cultural and heritage site visits. The sites were selected in a non-probabilistic manner based on their cultural significance. The study established that Kenya has a rich CHTP which has not been fully exploited for the purpose of tourism. It observed that the promotion of cultural heritage tourism in Kenya is weakened by lack of proper policies and poor perception of culture as a tourism product. It concluded that cultural tourism has the potential to withstand the ravages of COVID-19 due to its structure and nostalgic characteristics. This study recommends a policy framework heralding effective CHTP management and a post-COVID-19 recovery program marked by new protocols. The study is novel in its methodology, choice of sites and COVID-19 reality.
本研究探讨文化遗产产品在促进肯尼亚旅游业中的潜力。旅游部2008-2012年战略计划指出,生态旅游、文化、会议和邮轮等领域尚未开发的旅游潜力是肯尼亚旅游业未来的机遇。该报告指出,文化产品开发不足是肯尼亚旅游业的一个主要弱点。文化遗产旅游产品(CHTP)的发明将缓解对海滩和野生动物旅游的过度依赖,以实现可持续发展,并利用旅游目的地肯尼亚(TDK)的竞争力。只有制定和实施遗产保护和旅游的蓝图,才能实现这一目标。为了实现其目标,本研究采用观察法、深度访谈法和对二手数据的回顾来调查当前卫生防护计划的做法。研究扩展到文化和遗产遗址参观。这些遗址是根据其文化意义以非概率方式选择的。该研究表明,肯尼亚拥有丰富的CHTP,但尚未完全用于旅游目的。它指出,由于缺乏适当的政策和对文化作为一种旅游产品的认识不佳,肯尼亚文化遗产旅游的推广受到削弱。报告总结说,文化旅游由于其结构和怀旧特征,有可能抵御新冠肺炎的破坏。本研究提出了一个政策框架,预示着有效的卫生防护计划管理和以新协议为标志的covid -19后恢复计划。这项研究在方法、地点选择和COVID-19现实方面都是新颖的。
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引用次数: 0
Destination Management Solution Post COVID-19: Best Practice from Bali – A World Cultural Tourism Destination 2019冠状病毒病后的目的地管理解决方案:世界文化旅游目的地巴厘岛的最佳实践
Pub Date : 2021-06-11 DOI: 10.1108/978-1-80071-511-020211024
I. Subadra
Bali tourism faces a great threat from the pandemic issue. COVID-19 causes a sharp decline of domestic and international tourist arrivals since many countries issued travel bans. All tourism sites in Bali are closed for tourists during the pandemic as ordered by the governing law. The research investigates the solution planned and applied by the cultural tourism destination managements during and post pandemic and understands how cultural tourism in Bali adapts the new norm tourismscape from the locals' and tourists' perspectives. The research uses qualitative method wherein the data were collected in two Hindu temples in Bali namely Goa Lawah and Tirta Empul, where tourists regularly gaze at authentic cultural tourist attractions through field observations, face-to-face interviews with tourism sites managers and tourists who purposely selected to ensure they understand the case. The data were triangulated by comparing and contrasting the informant's viewpoints to understand the case. The research finds that tourism site managements have applied the international health procedures prepared by management through intensive workshops and trainings to develop their competencies dealing with tourists during and post pandemic. This research claims that collaborative managements involving temple management, pecalang, police and soldiers have been dynamically adapted in mitigating the risks of COVID-19 outbreaks within the temple sites during the pandemic which distinct from the mainstream managements.
巴厘岛旅游业面临着大流行问题的巨大威胁。自许多国家发布旅行禁令以来,新冠肺炎导致国内外游客人数急剧下降。根据管理法律的命令,巴厘岛的所有旅游景点在大流行期间都对游客关闭。本研究调查了文化旅游目的地管理在疫情期间和疫情后规划和应用的解决方案,并从当地人和游客的角度了解巴厘岛文化旅游如何适应新规范的旅游景观。本研究采用定性方法,其中数据收集在巴厘岛的两个印度教寺庙,即果阿拉瓦和提尔塔恩普尔,游客定期凝视正宗的文化旅游景点,通过实地观察,面对面的采访旅游网站的管理人员和游客故意选择,以确保他们理解的情况下。通过比较和对比举报人的观点来对数据进行三角测量,以了解案件。研究发现,旅游场所的管理人员已经应用了管理部门通过密集讲习班和培训编制的国际卫生程序,以发展他们在大流行期间和之后处理游客的能力。本研究认为,在疫情期间,寺庙管理、pecalang、警察和士兵参与的协同管理方式与主流管理方式不同,在缓解寺庙内疫情风险方面进行了动态调整。
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引用次数: 2
期刊
Tourism Destination Management in a Post-Pandemic Context
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