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Achieving risk resilience in an environment of mistrust: supply chain piracy of physical goods 在不信任的环境中实现风险抵御能力:实体商品的供应链盗版
Pub Date : 2023-07-20 DOI: 10.1108/ijopm-11-2022-0694
K. Freitas, Barbara B. Flynn, E. Paiva, Amrou Awaysheh
PurposeThis paper investigates how companies become resilient to supply chain (SC) piracy through using transactional and relational governance mechanisms to develop strategies effective in environments characterized by weak regulative institutions and mistrust.Design/methodology/approachThis study developed case studies of nine large manufacturers with operations in Brazil.FindingsThe companies employed transactional and relational governance mechanisms to learn from past incidents, anticipate, and respond to the threat of SC piracy, becoming more resilient over time. Transactional governance mechanisms reduced risk triggers through technology, while relational governance mechanisms enhanced trust between SC and non-SC members, allowing the members to build social capital.Practical implicationsThe authors provide practical guidance for managers and policymakers in developing risk management strategies based on technology and collaboration to reduce SC piracy in environments characterized by mistrust.Social implicationsSC piracy is a serious problem for global operations and SCs in many low-cost manufacturing locations. Besides the cost and service level consequences, the authors also highlight worker safety consequences, including the potential for kidnapping, psychological trauma, injuries, and death.Originality/valueThis study focuses on the little-researched topic of SC piracy. The authors examine the negative effects of a weak institutional environment, while most prior research focuses on the positive effects of a strong institutional environment. The authors position transactional and relational governance mechanisms as essential elements of SC risk resilience.
本文研究公司如何通过使用交易和关系治理机制来制定在监管机构薄弱和不信任的环境中有效的战略,从而对供应链盗版(SC)具有弹性。设计/方法/方法本研究对在巴西开展业务的九家大型制造商进行了案例研究。这些公司采用事务性和关系性治理机制,从过去的事件中吸取教训,预测并应对供应链盗版的威胁,随着时间的推移变得更有弹性。交易型治理机制通过技术手段减少了风险触发因素,而关系型治理机制则增强了SC成员与非SC成员之间的信任,使成员能够建立社会资本。实践意义:作者为管理者和决策者在制定基于技术和协作的风险管理策略以减少以不信任为特征的环境中的供应链盗版提供了实践指导。对于全球业务和许多低成本制造地点的供应链来说,供应链盗版是一个严重的问题。除了成本和服务水平的影响外,作者还强调了工人安全的影响,包括绑架、心理创伤、伤害和死亡的可能性。原创性/价值本研究关注的是很少有人研究的SC盗版问题。作者考察了弱制度环境的负面影响,而大多数先前的研究都侧重于强制度环境的积极影响。作者将事务和关系治理机制定位为SC风险弹性的基本要素。
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引用次数: 0
Enterprise-wide lean management systems: a test of the abnormal profitability hypothesis 全企业精益管理系统:异常盈利假设的检验
Pub Date : 2023-07-20 DOI: 10.1108/ijopm-10-2022-0646
Arnaldo Camuffo, Alberto Poletto
PurposeThe paper tests if and to what extent lean management system adoption generates abnormal profitability, and how it accrues over time. Configurational approaches to lean management systems and “S-curve” effects in lean implementation are used to ground the paper's hypotheses and interpret its findings.Design/methodology/approachUsing the emerging view of lean as enterprise-wide management systems, this quasi-experimental study uses a difference-in-differences approach to estimate the abnormal profitability (ROIC) attributable to lean management system adoption. The paper leverages a unique data set of lean adopters nested in a panel data set (19 years) of 2,088 industrial firms matched by industry and firm size. It applies a variety of regression methods (two-way fixed effect panel estimator, propensity score matching, instrumental variable two-stage-least squares) to estimate the size of the abnormal profitability attributable to lean management systems, addressing endogeneity issues related to non-random sampling, omitted variable bias and reverse causation. It also analyzes the cross-firm variability of such abnormal profitability and how it accrues over time.FindingsFor the average non-adopter in the sample (44.3 million euro revenues), lean adoption generates abnormal ROIC ranging from 1.4% to 3.9%. These results come into effect approximately three years after starting lean adoption and peak after eight years. While the average abnormal profitability attributable to lean adoption is sizable, it varies significantly across firms and over time. This significant variation is compatible with firms' diverse ability to understand the complex inner workings of lean systems, and to design and implement them so that they improve profitability.Research limitations/implicationsThe conceptualization of lean as enterprise-wide management system can be further refined to more effectively categorize the components of lean systems and investigate the nature of their relationships. Lean system adoption measurement can be fine-tuned to better capture cross-firm and longitudinal heterogeneity. Future work can explore other dependent variables of interest to different stakeholders including shareholders' value, employment and environmental and social sustainability.Practical implicationsThe financial benefits of adopting lean can be reaped to the extent to which managers embrace lean as a philosophy and implement it pervasively in the organization. A firm can use the study's estimates as a basis for making calculations about the returns of investment in lean adoption. The paper also shows that “getting the lean system right” makes a significant difference in terms of abnormal profitability, which is twice as large for the best lean adopters..Social implicationsCompared with the promises of many lean proponents and supporters, the paper provides a more realistic view of what to expect from lean adoption in terms of profitability. Adopting lean as a compre
本文检验采用精益管理系统是否会产生异常盈利能力,以及在多大程度上产生异常盈利能力,以及这种异常盈利能力是如何随着时间的推移而产生的。精益管理系统的配置方法和精益实施中的“s曲线”效应用于奠定论文的假设并解释其发现。设计/方法/方法采用精益作为企业范围内管理系统的新兴观点,本准实验研究使用差异中的差异方法来估计采用精益管理系统所导致的异常盈利能力(ROIC)。本文利用了一个独特的精益采用者数据集,该数据集嵌套在2088家按行业和企业规模匹配的工业企业的面板数据集(19年)中。它采用多种回归方法(双向固定效应面板估计、倾向评分匹配、工具变量两阶段最小二乘)来估计精益管理系统的异常盈利能力的大小,解决了与非随机抽样、遗漏变量偏差和反向因果关系相关的内生性问题。它还分析了这种异常盈利能力的跨公司变异性,以及它是如何随着时间的推移而积累的。对于样本中的非采用者(收入为4430万欧元),精益采用者产生的ROIC异常范围为1.4%至3.9%。这些结果大约在开始采用精益三年后生效,并在八年后达到顶峰。虽然精益采用导致的平均异常盈利能力是相当大的,但在不同的公司和不同的时间里,它的差异很大。这种显著的差异与企业理解精益系统复杂的内部运作、设计和实施精益系统以提高盈利能力的不同能力是相容的。研究局限/启示精益作为企业范围管理系统的概念可以进一步细化,以更有效地对精益系统的组成部分进行分类,并调查其关系的性质。精益系统采用测量可以微调,以更好地捕捉跨公司和纵向异质性。未来的工作可以探索不同利益相关者感兴趣的其他因变量,包括股东价值、就业、环境和社会可持续性。实际意义如果管理者将精益作为一种哲学来接受,并在组织中广泛实施,那么采用精益的经济效益就可以获得。企业可以使用该研究的估计作为计算精益采用投资回报的基础。本文还表明,“正确实施精益系统”在异常盈利能力方面产生了显著差异,对于最佳精益采用者而言,异常盈利能力是其两倍。社会含义与许多精益支持者和支持者的承诺相比,本文提供了一个更现实的观点,即从盈利能力方面对精益采用者的期望。采用精益作为一种全面的、全企业范围的管理体系并不是万能的,而是一项复杂的努力,其特点是需要大量能力、协调努力和一致行动的多个复杂决策。原创性/价值与现有的研究不同,本研究没有研究采用精益运营实践与财务绩效之间的相关性,而是侧重于采用精益作为一种普遍的、全企业的管理系统所产生的异常盈利能力。其研究设计允许识别可归因于精益采用的差异盈利能力,并证明其非线性累积。
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引用次数: 0
Cracking the code: the effects of codes of conduct and decision frames on supplier selection in financially distressed firms 破解密码:行为准则和决策框架对财务困境企业供应商选择的影响
Pub Date : 2023-07-19 DOI: 10.1108/ijopm-02-2023-0088
C. F. Durach, Mary Parkinson, F. Wiengarten, Mark Pagell
PurposeFirms are increasingly required to make ethical choices when selecting suppliers for their supply chains, and the decisions often rest on individual purchasing managers within the firm. This study builds on the literature on ethical decision-making and the concept of decision frames to investigate the decision-making process of purchasing managers in financially distressed firms. Codes of Conduct (CoC) and how they are enforced (financial rewards and codified procedures for oversight) are studied in terms of their effectiveness in informing and guiding purchasing managers in their supplier selection decisions.Design/methodology/approachFour sequential experiments were conducted with a total of 648 purchasing managers from manufacturing firms.FindingsThe results indicate that purchasing managers in firms facing financial distress are more than four times more likely than purchasing managers in the control groups to select the less ethical supplier in favor of better operational performance. As a potential remedy, it is found that enforcing the firm's CoC help to counteract this tendency and increase ethical supplier selection decisions by 2.1- to 2.6-fold. However, CoC enforcement that invokes multiple conflicting decision frames simultaneously is more likely to impair than promote ethical supplier selection decisions, compared to situations where only one enforcement method is present.Originality/valueThese findings develop an improved understanding of purchasers' decision-making processes and shed light on how to effectively use CoCs to guide these decisions.
企业在为其供应链选择供应商时越来越需要做出道德选择,而这些决定往往取决于企业内部的采购经理。本研究以伦理决策的文献和决策框架的概念为基础,探讨财务困境企业采购经理的决策过程。行为准则(CoC)及其执行方式(财务奖励和成文的监督程序)在通知和指导采购经理选择供应商决策方面的有效性方面进行了研究。设计/方法/方法对来自制造企业的648名采购经理进行了四次连续实验。研究结果表明,面临财务困境的公司的采购经理比对照组的采购经理选择道德水平较低的供应商的可能性高出四倍以上,以支持更好的运营绩效。作为一种潜在的补救措施,研究发现,执行公司的CoC有助于抵消这种趋势,并将道德供应商选择决策增加2.1至2.6倍。然而,与只有一种执行方法的情况相比,同时调用多个相互冲突的决策框架的CoC执行更有可能损害而不是促进道德供应商选择决策。原创性/价值这些发现提高了对购买者决策过程的理解,并阐明了如何有效地使用coc来指导这些决策。
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引用次数: 0
The effect of SMEs' ambidextrous innovations on supply chain financing performance: balancing effect and moderating effect 中小企业双灵巧创新对供应链融资绩效的影响:平衡效应和调节效应
Pub Date : 2023-07-13 DOI: 10.1108/ijopm-10-2022-0684
Q. Lu, Yihang Zhou, Zhenzeng Luan, Hua Song
PurposeThis study empirically investigates how ambidextrous innovations and their balancing affect the supply chain financing performance (SCFP) of small and medium-sized enterprises (SMEs), based on signaling theory. Moreover, this study explores the moderating effect of the breadth and depth of digital technology deployment on the relationship between ambidextrous innovations and the SCFP of SMEs.Design/methodology/approachA mixed-methods design is used, including a qualitative study and a quantitative study. Qualitative data have been collected from six multi-cases in different industries. Questionnaire data have been collected from 259 SMEs in China, and a multiple regression model is used to verify the research hypotheses.FindingsThe findings indicate that, in supply chain financing, both exploitative innovation and exploratory innovation are helpful in improving the SCFP of SMEs. For resource-constrained SMEs, a relative balance between exploitative innovation and exploratory innovation can help improve SCFP. The breadth of digital technology deployment can strengthen the relationship between exploitative innovation and SCFP, while the depth of digital technology deployment can weaken the relationship between exploratory innovation and SCFP. In addition, increasing the depth of digital technology deployment strengthens the positive correlation between the relative balance of ambidextrous innovations and SCFP.Practical implicationsTo effectively obtain supply chain financing, SMEs can either concentrate their limited resources on a single type of innovation or use relative balance strategies to simultaneously pursue two innovations. In addition, in the process of obtaining supply chain financing by ambidextrous innovations, SMEs should appropriately deploy digital technologies.Originality/valueThis study first deconstructs the impact mechanism of ambidextrous innovation capabilities on SCFP based on signaling theory, and then discusses the balancing effect of ambidextrous innovations on SCFP in the cases of resource-constrained SMEs. This study also goes further and finds the negative moderating effect of digital technology deployment in the process of supply chain financing.
目的基于信号理论,实证研究了双灵巧创新及其平衡对中小企业供应链融资绩效的影响。此外,本研究还探讨了数字技术部署的广度和深度对中小企业双灵巧创新与SCFP之间关系的调节作用。设计/方法/方法采用混合方法设计,包括定性研究和定量研究。从不同行业的6个多案例中收集了定性数据。本文收集了259家中国中小企业的问卷数据,并采用多元回归模型对研究假设进行验证。研究结果表明,在供应链融资中,探索性创新和开发性创新都有助于提高中小企业的SCFP。对于资源受限的中小企业来说,利用性创新和探索性创新之间的相对平衡有助于提高SCFP。数字技术部署的广度可以增强开发性创新与企业价值链的关系,而数字技术部署的深度可以削弱探索性创新与企业价值链的关系。此外,数字技术部署深度的增加强化了双灵巧创新相对平衡与SCFP之间的正相关关系。为了有效地获得供应链融资,中小企业可以将有限的资源集中在单一类型的创新上,也可以采用相对平衡策略同时进行两种创新。此外,中小企业在通过双向创新获得供应链融资的过程中,应适当部署数字技术。原创性/价值本研究首先基于信号理论解构了灵巧创新能力对SCFP的影响机制,然后探讨了在资源受限的中小企业案例中,灵巧创新对SCFP的平衡效应。本研究进一步发现数字技术部署在供应链融资过程中具有负向调节作用。
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引用次数: 0
Impact pathways: just transition in fashion operations and supply chain management 影响途径:时尚运营和供应链管理的转型
Pub Date : 2023-07-12 DOI: 10.1108/ijopm-05-2022-0348
H. Karaosman, D. Marshall
PurposeThis impact pathways paper proposes that operations and supply chain management (OSCM) can help to ensure that the transition from a high-carbon to low-carbon fashion industry takes place in a just, inclusive and fair way. By immersion in fashion brands, suppliers and workers' realities across multiple supply chains, the authors identify challenges and issues related to just transitions, whilst proposing research pathways to inspire future OSCM research and collaboration using innovative and creative methods to answer complex questions related to just transition.Design/methodology/approachThe research the authors introduce used a multi-level field research approach to investigate multiple fashion supply chains in transition.FindingsThe authors uncovered that in the pursuit of lowering carbon emissions, fast-fashion giants work with industrial associations to create top-down governance tools, leading to severe problems in supply chain data and paradoxical demands. These demands are cascaded onto the workers in these supply chains. The goals and tools dictated by the fashion giants exclude workers, whilst the physiological and psychological effects on the workers are routinely ignored. These issues impede a just transition to a low-carbon fashion industry.Originality/valueThe authors introduce concepts largely missing from OSCM literature and ensure representation of the most marginalised group, supply chain workers, in a novel setting in a call for research in this emerging area.
这篇影响路径论文提出,运营和供应链管理(OSCM)可以帮助确保以公正、包容和公平的方式从高碳向低碳时尚产业过渡。通过深入了解时尚品牌、供应商和工人在多个供应链中的现实情况,作者确定了与公正过渡相关的挑战和问题,同时提出了研究途径,以激励未来的OSCM研究和合作,使用创新和创造性的方法来回答与公正过渡相关的复杂问题。设计/方法/方法作者介绍的研究使用了多层次的实地研究方法来调查转型中的多个时尚供应链。作者发现,在追求降低碳排放的过程中,快时尚巨头与行业协会合作,创建了自上而下的治理工具,导致了供应链数据和矛盾需求的严重问题。这些要求被级联到这些供应链上的工人身上。时尚巨头制定的目标和工具将工人排除在外,而对工人的生理和心理影响通常被忽视。这些问题阻碍了时尚产业向低碳转型。原创性/价值作者介绍了OSCM文献中大部分缺失的概念,并确保在这个新兴领域的研究呼吁中,在一个新颖的环境中代表最边缘化的群体,供应链工人。
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引用次数: 2
Navigating the “performing-organizing” paradox: tensions between supply chain transparency, coordination, and scope 3 GHG emissions performance 驾驭“执行-组织”悖论:供应链透明度、协调和范围3温室气体排放绩效之间的紧张关系
Pub Date : 2023-07-11 DOI: 10.1108/ijopm-09-2022-0622
Frederik Dahlmann, Stephen Brammer, J. Roehrich
PurposeDrawing on paradox theory and the category of the “performing-organizing” paradox, the study investigates the tensions firms experience in the context of organizing the processes involved in managing their indirect GHG emissions.Design/methodology/approachThe authors develop hypotheses to explain why the paradox elements of supply chain transparency and supply chain coordination affect firms' ability to reduce their indirect supply chains GHG emissions. Using a two-stage method based on data from Refinitiv and CDP for 2002 to 2021, the authors test this study’s hypotheses through panel regression analyses.FindingsWhile greater transparency experience with scope 3 emissions disclosure, GSCM practices and broader supply chain engagement are all associated with higher levels of scope 3 emissions levels, both long-term transparency experience and GSCM practices are also associated with relative reductions in scope 3 emissions over time.Practical implicationsGiven growing pressures on firms to demonstrate both transparency and legitimacy regarding their scope 3 emissions, firms must understand the characteristics of this paradox as this has implications for how emissions performance is perceived and managed. This study's results suggested that firms need to take both a long-term perspective and effectively communicate the differences involved in reporting their emissions performance to avoid unwarranted criticism.Originality/valueFilling a gap in sustainable OSCM studies by providing large-scale quantitative insights into the relationships between organizing and performing, the authors demonstrate that the processes involved in firms' efforts of measuring and managing their indirect scope 3 emissions are paradoxically affected by whether performance outcomes are specified as annual absolute levels of scope 3 emissions, or relative changes over time.
利用悖论理论和“执行-组织”悖论的范畴,本研究调查了企业在组织管理间接温室气体排放过程中所经历的紧张关系。设计/方法/方法作者提出了假设来解释为什么供应链透明度和供应链协调的悖论元素会影响企业减少间接供应链温室气体排放的能力。作者采用基于Refinitiv和CDP 2002年至2021年数据的两阶段方法,通过面板回归分析检验了本研究的假设。虽然范围3排放披露的更高透明度经验、GSCM实践和更广泛的供应链参与都与更高水平的范围3排放水平相关,但长期透明度经验和GSCM实践也与范围3排放的相对减少有关。鉴于企业在展示其范围3排放的透明度和合法性方面面临越来越大的压力,企业必须了解这一悖论的特征,因为这对如何感知和管理排放绩效具有影响。这项研究的结果表明,企业需要从长远的角度出发,并有效地沟通报告其排放绩效所涉及的差异,以避免无端的批评。原创性/价值通过提供对组织和执行之间关系的大规模定量见解,填补了可持续OSCM研究中的空白,作者证明,企业测量和管理间接范围3排放的努力所涉及的过程,受到绩效结果是指定为范围3排放的年度绝对水平还是随时间的相对变化的矛盾影响。
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引用次数: 1
Linking government interventions to firm performance: the influence of stringency and support during the COVID-19 pandemic 将政府干预与企业绩效联系起来:2019冠状病毒病大流行期间严格和支持的影响
Pub Date : 2023-07-11 DOI: 10.1108/ijopm-01-2023-0032
Qi Zou, Yuan Wang, Sachin B. Modi
PurposeThis study uncovers how government interventions, in terms of stringency and support, shape coronavirus disease 2019's (COVID-19) detrimental impact on organizations' performance. Specifically, this paper studies whether stringency and support play complementary or substitutive roles in lowering COVID-19's impact on organizations' performance.Design/methodology/approachThe authors gathered primary data from USA manufacturing companies and combined this with secondary data from the Oxford COVID-19 Government Response Tracker (OxCGRT) to test the proposed model with structural equation modeling (SEM).FindingsThe results show that the stringency approach increases the detrimental impact on both operational and financial performance, while economic support (to households) and fiscal spending (to organizations) work differently on lowering the impacts of COVID-19. Further, these combinative effects only influence the firm's operational performance, albeit in opposite directions.Originality/valueThis study advances the knowledge of government interventions by examining stringency and support's direct and interaction effects on firm performance as a result of the COVID-19 pandemic. The findings contribute to the literature by uncovering the unique roles of both supportive policies, thus differentiating economic support (to individuals/households) from fiscal spending (to organizations) and providing important academic, managerial and policy insights into how government should best initiate and blend stringency and support policies during the COVID-19 pandemic.
本研究揭示了政府干预在严格程度和支持程度方面如何影响2019冠状病毒病(COVID-19)对组织绩效的不利影响。具体而言,本文研究了严格性和支持性在降低COVID-19对组织绩效的影响方面是互补还是替代作用。作者收集了来自美国制造公司的原始数据,并将其与来自牛津COVID-19政府响应跟踪器(OxCGRT)的辅助数据相结合,用结构方程建模(SEM)测试了所提出的模型。研究结果表明,严格的做法增加了对运营和财务绩效的不利影响,而经济支持(对家庭)和财政支出(对组织)在降低COVID-19影响方面的作用不同。此外,这些组合效应只影响公司的经营绩效,尽管方向相反。独创性/价值本研究通过考察COVID-19大流行导致的严格性和支持对企业绩效的直接和相互作用影响,提高了对政府干预的认识。研究结果揭示了这两种支持政策的独特作用,从而区分了经济支持(对个人/家庭)和财政支出(对组织),并为政府在2019冠状病毒病大流行期间如何最好地启动和融合严格政策和支持政策提供了重要的学术、管理和政策见解。
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引用次数: 0
Social sustainability and human rights in global supply chains 全球供应链中的社会可持续性和人权
Pub Date : 2023-07-04 DOI: 10.1108/ijopm-10-2022-0670
Yinyin Cao, B. Lawson, F. Pil
PurposeFirms are accountable for upholding worker rights and well-being in their supply base. The authors unpack the evolution in lead firm thinking and practice about how to assure labor conditions at suppliers.Design/methodology/approachThe authors conducted interviews with the social sustainability leaders at 22 global corporations (“lead firms”) and their sustainability consultants to understand how they think about, and enact efforts, to support labor in their supply base. The authors complement this with an analysis of stated practice in proprietary supplier codes of conduct for the manufacturing and extractive-related firms in the S&P 500 and FTSE 350.FindingsThe authors’ interviews suggest firms follow two distinct and cumulative approaches: a transactional-based approach leveraging collective buyer power to enforce supplier compliance and a relational-based approach focused on mutual capacity building between lead (buyer) firms and their suppliers. The authors also see the emergence, in a small subset of firms, of a bottom-up approach that recognizes supplier workers as rights-holders and empowers them to understand and claim their rights.Originality/valueThe authors identify systematic convergence in supplier codes of conduct. While the transactional and relational approaches are well documented in the supply chain social sustainability literature, the rights-holder approach is not. Its emergence presents an important complement to the other approaches and enables a broader recognition of human rights, and the duty of Western firms to assure those rights.
企业有责任维护其供应基地工人的权利和福祉。作者揭示了如何确保供应商的劳动条件在领导公司的思想和实践的演变。设计/方法/方法作者采访了22家全球公司(“龙头公司”)的社会可持续发展领导者及其可持续发展顾问,以了解他们如何思考和制定措施,以支持其供应基地的劳动力。作者还对标准普尔500指数和富时350指数成分股中制造业和采掘业相关公司的专有供应商行为准则进行了分析。作者的访谈表明,公司遵循两种截然不同的累积方法:一种基于交易的方法,利用集体买方力量来强制供应商遵守;另一种基于关系的方法,侧重于主要(买方)公司和供应商之间的相互能力建设。作者还看到,在一小部分公司中,出现了一种自下而上的方法,这种方法将供应商工人视为权利所有者,并赋予他们理解和主张自己权利的权力。原创性/价值作者确定了供应商行为准则的系统性趋同。虽然交易和关系方法在供应链社会可持续性文献中有很好的记录,但权利持有人方法却没有。它的出现是对其他方法的重要补充,使人们能够更广泛地认识到人权以及西方公司保证这些权利的责任。
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引用次数: 0
How do firms obtain benefits from quality awards: An empirical study of the winners of the China quality award 企业如何从质量奖中获得利益:中国质量奖获奖者的实证研究
Pub Date : 2023-07-03 DOI: 10.1108/ijopm-08-2022-0474
Xingxi Li, Su-Chen Wu, Huiming Liu
PurposeQuality awards are widely considered symbols of successful quality management. The purpose of this paper is to empirically test the effects of the China Quality Award (CQA) on firms' performance. The study further explores how the benefits due to CQA are affected by contextual factors.Design/methodology/approachUsing the data of CQA winners from 2001 to 2016, the event study method is applied to analyze the abnormal performance of winners. Furthermore, multiple regression models are proposed to evaluate the effects of contextual factors on the relationship between the award and profitability.FindingsThe findings show that CQA has positive impacts on profitability and fixed asset efficiency but not on labor productivity. Besides, state-owned firms and firms with high innovation intensity obtain more profitability benefits than others.Originality/valueThis is the first study to explain the relationship between quality awards and firm performance from a theoretical perspective, providing new insights into the quality management and performance literature. Furthermore, this study deepens the understanding of the relationship between quality awards and performance and reveals new implications. Some of the contextual factors examined, such as innovation intensity, are considered for the first time in quality award research.
目的质量奖被广泛认为是质量管理成功的标志。本文的目的是实证检验中国质量奖(CQA)对企业绩效的影响。本研究进一步探讨了情境因素如何影响CQA带来的益处。设计/方法/方法利用2001 - 2016年CQA获奖者的数据,运用事件研究法对获奖者的异常表现进行分析。此外,本文还建立了多元回归模型来评估情境因素对奖励与盈利能力之间关系的影响。研究结果表明,CQA对盈利能力和固定资产效率有正向影响,但对劳动生产率没有正向影响。此外,国有企业和创新强度高的企业比其他企业获得更多的盈利效益。原创性/价值这是第一个从理论角度解释质量奖和公司绩效之间关系的研究,为质量管理和绩效文献提供了新的见解。此外,本研究加深了对质量奖励与绩效关系的理解,并揭示了新的启示。一些背景因素,如创新强度,在质量奖研究中首次被考虑。
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引用次数: 0
An experimental investigation of attribute framing effects on risky sourcing behaviour: the mediating role of attention allocated to suppliers' quality information 风险采购行为的属性框架效应实验研究:供应商质量信息的中介作用
Pub Date : 2023-06-26 DOI: 10.1108/ijopm-09-2022-0604
Ricky S. Wong
PurposeDespite its significance, research on how attribute framing affects ordering decisions in dual sourcing remains insufficient. Hence, this study investigated the effects of attribute framing in a sourcing task involving certain and uncertain qualities of two suppliers and analysed the role of attention with respect to suppliers' information in framing effects.Design/methodology/approachThe impacts of attribute framing on sourcing decisions were demonstrated in two online between-subject (2 × 2 factorial) experimental studies involving professional samples. Study 2 was an eye-tracking experiment.FindingsIn Study 1 (N = 251), participants presented with a “high-quality” rather than a “low-quality” frame made different sourcing decisions, opting for larger percentage of order(s) from a supplier under the “high-quality” frame. This pattern holds true for suppliers who differ in risk. This finding was replicated in Study 2 (N = 129). Attention asymmetry related to the information on supplier quality contributes to this effect. Attention directed towards information regarding the supplier's quality under a positive frame mediated the relationship between attribute framing and sourcing decisions.Practical implicationsHighlighting the positive attributes of a risky supplier is essential when ordering from the risky supplier is an optimal decision. It is advantageous for suppliers to highlight positive rather than negative attributes when describing the quality of their components against others.Originality/valueThis is the first study to examine the effect of attention on the relationship between attribute framing and dual sourcing. This presents a new behavioural perspective wherein managers' attention to information plays a vital role.
目的尽管具有重要意义,但关于属性框架如何影响双源订货决策的研究仍然不足。因此,本研究调查了属性框架在涉及两个供应商的特定和不确定质量的采购任务中的作用,并分析了关于供应商信息的注意在框架效应中的作用。两项涉及专业样本的在线受试者间(2 × 2因子)实验研究证明了属性框架对采购决策的影响。研究二是眼球追踪实验。在研究1 (N = 251)中,面对“高质量”框架而不是“低质量”框架的参与者做出了不同的采购决策,他们选择从“高质量”框架下的供应商那里获得更大比例的订单。这种模式适用于风险不同的供应商。这一发现在研究2中得到了重复(N = 129)。与供应商质量信息相关的注意力不对称导致了这种效应。在正向框架下,对供应商质量信息的关注在属性框架与采购决策之间起中介作用。当向有风险的供应商订货是最优决策时,强调有风险供应商的积极属性是必要的。供应商在描述其组件与其他组件的质量时,突出其积极属性而不是消极属性是有利的。原创性/价值本研究首次探讨了注意力对属性框架和双重来源之间关系的影响。这提出了一种新的行为视角,其中管理者对信息的关注起着至关重要的作用。
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International Journal of Operations & Production Management
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