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Sustainable tourism development: Insights from accommodation facilities in Bukhara along the silk road 可持续旅游发展:丝绸之路沿线布哈拉住宿设施的启示
Pub Date : 2023-06-30 DOI: 10.46286/msi.2023.18.2.2
Mukhriddin Kilichov, František Olšavský
In recent years, the tourism industry has encountered substantial challenges due to the pandemic, economic and political circumstances. Nevertheless, sustainable development frameworks can enhance the sector’s resilience and generate social, economic, and environmental advantages for the destination’s populace. Achieving this necessitates developing the destination under a coherent, content-rich brand, implementing precise marketing strategies, and promoting stakeholder collaboration. This research surveyed approximately 200 accommodation facilities in Bukhara, Uzbekistan, a prominent Central Asian tourism destination and a significant component of the Silk Road legacy. The study aimed to investigate their perceptions of the Silk Road brand, involvement in sustainable development initiatives, collaboration with the public sector, and the status of their service offerings. Based on the results, the paper concludes and offers specific recommendations.
近年来,由于大流行病、经济和政治环境,旅游业遇到了重大挑战。然而,可持续发展框架可以增强旅游部门的复原力,并为目的地民众带来社会、经济和环境优势。要实现这一目标,就必须在一个连贯的、内容丰富的品牌下开发目的地,实施精确的营销策略,并促进利益相关者的合作。这项研究调查了乌兹别克斯坦布哈拉的大约200个住宿设施,布哈拉是中亚著名的旅游目的地,也是丝绸之路遗产的重要组成部分。该研究旨在调查他们对丝绸之路品牌的看法、对可持续发展倡议的参与、与公共部门的合作以及他们提供的服务状况。在此基础上,本文进行了总结并提出了具体建议。
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引用次数: 0
The role of marketing metrics in social media: A comprehensive analysis 营销指标在社交媒体中的作用:一项综合分析
Pub Date : 2023-06-30 DOI: 10.46286/msi.2023.18.2.4
Lucia Kočišová, P. Štarchoň
In the digital era, social media has emerged as a powerful marketing tool, revolutionizing the way businesses interact with consumers. As social media platforms continue to evolve, it is crucial for marketers to effectively measure and analyze their efforts. This article explores the significance of marketing metrics in the realm of social media, highlighting the key metrics used to evaluate marketing campaigns and their impact on business success. Through an in-depth analysis of various marketing metrics, this article provides insights into optimizing social media strategies for enhanced customer engagement, brand awareness, and return on investment. The primary objective of this article is to delve into the significance of marketing metrics in the realm of social media. By examining various marketing metrics and their relevance in evaluating social media campaigns, this article aims to provide marketers with insights on how to optimize their strategies and achieve desired outcomes. The scope of this article encompasses a comprehensive analysis of key marketing metrics, including reach and impressions, engagement metrics, conversion metrics, customer satisfaction metrics, brand awareness metrics, and influence and authority metrics. This article is based on a thorough review of existing literature, industry reports, case studies, and expert opinions on marketing metrics in social media. Primary and secondary sources were consulted to gather information on the various metrics used in social media marketing and their impact on business success. The analysis and insights presented in this article are derived from a synthesis of the available knowledge and experiences shared by marketing professionals and researchers in the field of social media marketing. By exploring the importance of marketing metrics in the context of social media, this article aims to equip marketers with the necessary knowledge and tools to make data-driven decisions, optimize their social media strategies, and achieve meaningful results.
在数字时代,社交媒体已经成为一种强大的营销工具,彻底改变了企业与消费者互动的方式。随着社交媒体平台的不断发展,营销人员有效地衡量和分析他们的努力是至关重要的。本文探讨了营销指标在社交媒体领域的重要性,强调了用于评估营销活动及其对商业成功的影响的关键指标。通过对各种营销指标的深入分析,本文提供了优化社交媒体策略以增强客户参与度、品牌知名度和投资回报的见解。本文的主要目的是深入探讨营销指标在社交媒体领域的重要性。通过研究各种营销指标及其在评估社交媒体活动中的相关性,本文旨在为营销人员提供有关如何优化策略并实现预期结果的见解。本文的范围包括对关键营销指标的全面分析,包括覆盖范围和印象、参与指标、转换指标、客户满意度指标、品牌知名度指标以及影响力和权威指标。本文基于对现有文献、行业报告、案例研究和有关社交媒体营销指标的专家意见的全面回顾。我们参考了第一手和第二手资料,收集了社交媒体营销中使用的各种指标及其对商业成功的影响的信息。本文中提出的分析和见解来自于社交媒体营销领域的营销专业人士和研究人员分享的现有知识和经验的综合。通过探索营销指标在社交媒体背景下的重要性,本文旨在为营销人员提供必要的知识和工具,以做出数据驱动的决策,优化他们的社交媒体策略,并取得有意义的结果。
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引用次数: 0
Brand seduction as a tool for brand's success: Conceptualizing the term 品牌诱惑作为品牌成功的工具:概念化这个术语
Pub Date : 2023-06-30 DOI: 10.46286/msi.2023.18.2.1
Matouš Haicl
This paper aims to present brand seduction as a crucial element for success in marketing nowadays. The author endeavors to define brand seduction to be usable in marketing research. The concept of seduction has been conceptualized based on this literature review by qualitative coding techniques. This coding process results in three identified dimensions of seduction (interaction, irrationality, and ireality). Afterward, this concept was empirically tested through qualitative research methods. The key stakeholders experiencing brand seduction were interviewed to verify the suitability of the theoretical concept. The results show the correspondence of the concept of brand seduction with the stakeholder´s experience.
本文旨在呈现品牌诱惑作为成功的营销当今的一个关键因素。作者努力定义品牌诱惑,以便在市场研究中使用。在文献综述的基础上,运用定性编码技术对引诱概念进行了概念化。这种编码过程产生了三个确定的诱惑维度(互动、非理性和现实)。随后,通过定性研究方法对这一概念进行了实证检验。我们采访了经历品牌诱惑的关键利益相关者,以验证理论概念的适用性。结果表明,品牌诱惑的概念与利益相关者的经验是一致的。
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引用次数: 0
Marketing strategies in response to tough times – lessons from India during a global crisis 应对艰难时期的营销策略——印度在全球危机中的经验教训
Pub Date : 2023-06-30 DOI: 10.46286/msi.2023.18.2.3
Meenakshi Handa, Ronika Bhalla
The purpose of the study is, in the first part, to identify and categorize the various guidelines recommended in the extant literature on adapting marketing strategies to handle the challenges posed by economic and other sustained environmental crises across markets. These strategies and initiatives have then been organized into themes. In the second part, the study aims to use these themes as a backdrop to examine the marketing strategies and innovations that marketers in India have used to cope with the disruptions caused by the Corona virus pandemic. The learnings from this research will be a distilled set of recommendations that organizations, especially those operating in emerging markets, could consider in the future in response to such challenging times. This study contributes to the extant literature by highlighting the marketing strategies and tactics adopted by organizations during various recessionary times, particularly during the Covid-19 pandemic. It underscores the importance of marketing strategies in managing crises. It points to select innovative strategies that marketers can pursue to deal with the challenges posed by future economic downturns and support their survival. These strategies will help them protect their brand value and market positioning while maintaining their relationship with customers. Besides, since the study has adopted a broad perspective in analysing the strategies, these marketing tactics can be applied by a wide range of industries such as hospitality, tourism, fast-moving consumer durables, e-commerce, etc. The themes indicate that, by and large, the response of firms to the current pandemic is in line with the marketing strategies adopted during previous environmental disruptions, as substantiated by various examples.
本研究的目的是,在第一部分中,确定和分类现有文献中建议的各种指导方针,以适应营销策略,以应对经济和其他持续的环境危机所带来的挑战。然后将这些战略和倡议组织成主题。在第二部分中,该研究旨在以这些主题为背景,研究印度营销人员用于应对冠状病毒大流行造成的中断的营销策略和创新。从这项研究中获得的经验将提炼出一系列建议,供各组织,特别是在新兴市场运营的组织,在未来应对这种充满挑战的时期时加以考虑。本研究通过突出组织在各种经济衰退时期(特别是在Covid-19大流行期间)采用的营销策略和战术,为现有文献做出了贡献。它强调了营销策略在管理危机中的重要性。它指出选择创新的策略,营销人员可以追求应对未来经济衰退带来的挑战,并支持他们的生存。这些策略将帮助他们保护自己的品牌价值和市场定位,同时保持与客户的关系。此外,由于研究采用了广泛的角度来分析策略,这些营销策略可以应用于广泛的行业,如酒店,旅游,快速消费品,电子商务等。这些主题表明,总体而言,各公司对当前大流行病的反应与以往环境破坏期间采取的营销战略是一致的,各种例子都证实了这一点。
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引用次数: 1
Process of developing the international city branding strategy: Case study city of Kharkiv. 国际化城市品牌战略的发展过程:哈尔科夫城市案例研究。
Pub Date : 2023-04-30 DOI: 10.46286/msi.2023.18.1.1
N. Parkhomenko
The purpose of the article is to determine the sequence of stages for the development of the city's international branding strategy. To achieve the goal, the world practice of forming well-known city brands was studied and city brand models were formed. Approbation of the procedure for developing an international brand strategy was carried out on the example of the city of Kharkiv, one of the largest cities in Ukraine. The combination of experiment and interview made it possible to evaluate the brand of the city of Kharkiv. Based on the SWOT-analysis, the strengths and weaknesses of the development of the city brand, as well as the prospects for brand positioning were revealed. Practical recommendations are given to improve the strategy for the development of international branding of the city based on the use of a spectrum of offline and online branding tools.
本文的目的是确定城市国际品牌战略发展的阶段顺序。为实现这一目标,研究了世界知名城市品牌形成的实践,形成了城市品牌模式。以乌克兰最大的城市之一哈尔科夫市为例,批准了制定国际品牌战略的程序。实验与访谈相结合,使哈尔科夫城市品牌评价成为可能。在swot分析的基础上,揭示了城市品牌发展的优势和劣势,以及品牌定位的前景。在使用一系列线下和线上品牌工具的基础上,提出了改进城市国际品牌发展战略的实用建议。
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引用次数: 0
A study of the consumer behavior as the key to expanding the museum audience 消费者行为研究是扩大博物馆受众的关键
Pub Date : 2023-04-30 DOI: 10.46286/msi.2023.18.1.3
F. Kurbanov
This article deals with the analysis of various factors that impact the consumer behavior of museum visitors with an aim to build an effective marketing strategy that will help to expand the museum audience. The author proposes to divide them into two main categories: socio-demographic factors and factors of value orientations that form personal motives. The survey using questionnaire method was conducted in order to identify the importance of each category in the decision-making process. It showed the connection between frequency of the museum visits and family history of going to museums, as well as the fact that visitors are coming to the museum in order to satisfy some of their personal motives. Thus, the importance of value orientations that form personal motives was identified and its consideration when building a viable marketing strategy for museums was proposed.
本文分析了影响博物馆游客消费行为的各种因素,旨在制定有效的营销策略,以帮助扩大博物馆的观众。笔者建议将其分为两大类:社会人口因素和构成个人动机的价值取向因素。采用问卷调查法进行调查,以确定每个类别在决策过程中的重要性。它显示了参观博物馆的频率与去博物馆的家族史之间的联系,以及游客来博物馆是为了满足他们的一些个人动机。因此,确定了形成个人动机的价值取向的重要性,并提出了在建立可行的博物馆营销策略时应考虑的因素。
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引用次数: 0
Short-term and seasonal time series models for online marketing campaigns 在线营销活动的短期和季节性时间序列模型
Pub Date : 2023-04-30 DOI: 10.46286/msi.2023.18.1.2
M. Bohdalová, Miriama Křížková
Marketing companies use the market response to price products, determine advertising expenditures, forecast sales or prepare and test the effectiveness of various marketing plans and campaigns. Predictions of future traffic for online marketing campaigns can be based on data analysis and market response models. Mathematical models have become the main tools for marketing decision-making. The main goal of this paper is to describe and show how to use behavioral modelling of potential customers in online marketing campaigns. In addition to the basic ARMA model for short-term website traffic forecasting, we evaluate the TBATS and Prophet models. Both models comprehensively capture seasonal and holiday fluctuations. More specifically we show how time series modelling can be incorporated into the evaluation of online marketing campaign traffic forecasts for marketing agency clients.
营销公司利用市场反应来为产品定价,确定广告支出,预测销售或准备和测试各种营销计划和活动的有效性。在线营销活动的未来流量预测可以基于数据分析和市场反应模型。数学模型已经成为营销决策的主要工具。本文的主要目标是描述和展示如何在网络营销活动中使用潜在客户的行为建模。除了用于短期网站流量预测的基本ARMA模型外,我们还评估了TBATS和Prophet模型。这两个模型都能全面捕捉季节和假日波动。更具体地说,我们展示了如何将时间序列模型纳入营销机构客户在线营销活动流量预测的评估中。
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引用次数: 0
Application of marketing principles for HEIs: A perspective of Pakistani universities 高等教育市场营销原则的应用:巴基斯坦大学的视角
Pub Date : 2023-04-30 DOI: 10.46286/msi.2023.18.1.4
A. Zafar, Musa Mazhar, Yahya Sultan Ijaz
This study focuses on the application of marketing principles for higher education institutions (HEIs) in Pakistani universities. The study begins with a review of the current marketing practices in the higher education sector and analyzes the challenges faced by HEIs in attracting and retaining students. The research methodology includes a mix of qualitative and quantitative data collection techniques such as surveys and interviews with stakeholders. Based on the findings, marketing – recommendations are proposed that includes segmentation of target audiences, identification of unique selling propositions, development of communication channels, and implementation and evaluation of the marketing plan. It incorporates the use of digital marketing tools, such as search engine optimization and social media marketing, to increase HEIs's visibility and brand awareness. The final recommendations of the study suggest implementing certain marketing suggestions to ensure the successful execution of the marketing plan. These suggestions include the creation of a specialized marketing team, providing training to both staff and faculty members, and regularly monitoring and evaluating the efficacy of the marketing efforts. By implementing these marketing suggestions, HEIs can achieve its enrollment and revenue targets while also improving its image as a premier educational institution in Pakistan.
本研究的重点是市场营销原则在巴基斯坦高等教育机构(HEIs)中的应用。本研究首先回顾高等教育界现时的市场推广手法,并分析高等教育院校在吸引及留住学生方面所面临的挑战。研究方法包括定性和定量数据收集技术的混合,如调查和与利益相关者的访谈。在此基础上,本文提出了营销建议,包括目标受众的细分、独特销售主张的识别、沟通渠道的发展以及营销计划的实施和评估。它结合了数字营销工具的使用,如搜索引擎优化和社交媒体营销,以提高高等教育的知名度和品牌知名度。研究的最后建议建议实施一定的营销建议,以确保营销计划的成功执行。这些建议包括建立一个专门的营销团队,为教职员工提供培训,并定期监测和评估营销工作的效果。通过实施这些营销建议,高等教育机构可以实现其招生和收入目标,同时也可以改善其作为巴基斯坦一流教育机构的形象。
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引用次数: 0
A practical approach for optimizing the conversion rate of a landing page's visitors 优化登陆页面访问者转化率的实用方法
Pub Date : 2022-12-31 DOI: 10.46286/msi.2022.17.4.4
Hanane Meslem, Ayoub Abbaci
Conversion rate optimization on a landing page is due to several factors, including design. This research attempted to measure the importance of certain components leading to the desired action to determine the key points to respect in the conception of a landing page that appears after clicking on a call-to-action button. We adopted both a quantitative and qualitative approach. The survey generated 221 respondents of which 216 had already visited a landing page after having a click. The aim was to measure the correlations between the components on the one hand and to determine the conversion rate on the other. The qualitative study was based on 50 people interviewed in front of a real landing page. It enabled us to define the components on which the visitors are most interested in conversion and to derive some guidelines.
登陆页面的转化率优化取决于几个因素,包括设计。这项研究试图衡量某些组件的重要性,导致预期的行动,以确定关键点,在登陆页面的概念,出现在点击一个行动呼吁按钮后。我们采用了定量和定性两种方法。该调查共有221名受访者,其中216人在点击后已经访问了登录页面。其目的是一方面衡量各成分之间的相关性,另一方面确定转化率。这项定性研究是基于50个人在真实的登录页面前接受采访。它使我们能够定义访问者对转换最感兴趣的组件,并派生出一些指导方针。
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引用次数: 0
A qualitative study on sustainable marketing and strategy applied to creation of value according to SDG’s 2030 根据可持续发展目标2030,对可持续营销和价值创造策略的定性研究
Pub Date : 2022-12-31 DOI: 10.46286/msi.2022.17.4.2
Raúl Martínez Flores
The main purpose of this research is to highlight the role of sustainable marketing and strategy as business disciplines, oriented to develop solid strategies aimed at meeting the corporate objectives and the Sustainable Development Goals (SDGs) 2030 of the United Nations. This work, in its initial stages, is focusing on documenting the experiences of entrepreneurs and organizations from various industries in Baja California, Mexico, such as medical, maquila, transportation, electronics, electro domestics, restaurants, quality, entrepreneurship, among other relevant local industries. With this, it ca n be implied that sustainable precepts, according to SDGs 2030, are a parameter of certainty that companies and the private sector can take advantage to rethink their traditional objectives and generate strategies focused on sustainable development. And it is in this balance where the efforts of those companies defined or conceptualized as sustainable are mainly concentrated. To visualize how the companies participating in the study plan to integrate their objectives and strategies into the 2030 Sustainable Development Goals (UN), a qualitative study (focus group session) with 11 participants of different industries and corporate concepts is presented with its results. Participants are part of an academic course (Sustainable Business), which is aimed to improve conscience and value of sustainable precepts applied to business. The main results of the focus group establish the testimony of participants, who enhance the strategic planning elements of their companies and their business objectives that can be matched with the United Nations (UN) SDGs 2030. Also, results show the application of these objectives to create innovative strategies of business and marketing with a sustainable approach and orientation.
本研究的主要目的是强调可持续营销和战略作为商业学科的作用,旨在制定旨在实现企业目标和联合国2030年可持续发展目标(SDGs)的坚实战略。在最初阶段,这项工作的重点是记录墨西哥下加利福尼亚州各行各业的企业家和组织的经验,这些行业包括医疗、加工厂、运输、电子、电子家政、餐馆、质量、创业以及其他相关的当地行业。由此可见,根据可持续发展目标2030,可持续戒律是一个确定性参数,公司和私营部门可以利用这一参数来重新思考其传统目标,并制定以可持续发展为重点的战略。正是在这种平衡中,那些被定义为可持续发展的公司的努力主要集中在这里。为了可视化参与研究计划的公司如何将其目标和战略整合到2030年可持续发展目标(UN)中,一项定性研究(焦点小组会议)与不同行业和企业概念的11名参与者一起展示了其结果。参与者是学术课程(可持续商业)的一部分,该课程旨在提高良心和可持续原则应用于商业的价值。焦点小组的主要成果建立了参与者的证词,他们加强了公司的战略规划要素和可以与联合国(UN) 2030年可持续发展目标相匹配的商业目标。此外,结果显示这些目标的应用,以创造可持续的方法和方向的商业和营销的创新战略。
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引用次数: 0
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Marketing Science & Inspirations
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