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2019 6th International Conference on Research and Innovation in Information Systems (ICRIIS)最新文献

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A Systematic Review of UTAUT and UTAUT2 as a Baseline Framework of Information System Research in Adopting New Technology: A case study of IPV6 Adoption 系统回顾UTAUT和UTAUT2作为采用新技术的信息系统研究的基线框架:以IPV6采用为例
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073292
Issa Alghatrifi, Haliyana Khalid
This paper reviews the most recent literature on UTAUT/ UTAUT 2 (Unified Theory of Acceptance, and Use of Technology) by focusing on the findings and recommended future research. To meet this aim, the authors conduct an in-depth analysis of the current literature by using the systematic review method. This research paper is conceptual in origin, and it was supplemented by analysis 65 papers from various websites which hosted scientific journals. These papers employed UTAUT and UTAUT 2 as a baseline framework. The researchers focused on findings in these papers and on the core constructs of UTAUT used to predict behavioral intentions. The results from the previous studies confirmed that the four core constructs of UTAUT/UTAUT2 contributed to understanding of the behavioral intention to accept / adopt or use the technology and the performance expectancy (PE) has significantly correlated with technology adoption. Moreover, the previous studies show that UTAUT 2 has been more explanatory in predicting behavioral intentions and should be used for the future works in adopting any new technology.
本文回顾了最近关于UTAUT/ UTAUT 2(技术接受和使用统一理论)的文献,重点介绍了研究结果和建议的未来研究。为了达到这一目的,作者采用系统综述的方法对现有文献进行了深入分析。本研究论文以概念为出发点,并对来自各类科技期刊网站的65篇论文进行了分析补充。这些论文采用UTAUT和UTAUT 2作为基准框架。研究人员将重点放在这些论文中的发现以及用于预测行为意图的UTAUT的核心结构上。先前的研究结果证实,UTAUT/UTAUT2的四个核心构式有助于理解接受/采用或使用技术的行为意图,性能期望(PE)与技术采用显著相关。此外,先前的研究表明,UTAUT 2在预测行为意图方面更具解释性,应该用于未来采用任何新技术的工作。
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引用次数: 7
Understanding the Determinants of Infrastructure-as-a Service-Based E-Learning Adoption Using an Integrated TOE-DOI Model: A Nigerian Perspective 利用集成的TOE-DOI模型理解基于基础设施即服务的电子学习采用的决定因素:尼日利亚视角
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073418
Abubakar Magira Tom, W. Virgiyanti, Wan Rozaini
Cloud computing is a state-of-the-art paradigm that gives enormous advantages to Higher Education Institutions in developing countries to improve their education. In this regard, Cloud computing can change the way wherein access to and utilization of learning content by Higher Education Institutions in developing countries, in particular Nigeria, can be effectively accessed in a pay-per-use method. Consequently, lessening the expense of actualizing an independent e-learning system. While it has been extensively embraced for e-learning in first world nations, its adoption in Nigeria is exceptionally low. There is as well lack of empirical studies which investigate the factor that influence its adoption from the viewpoint of the Information and Communication Technology directorates in the Nigerian HEIs. Therefore, this study sought to explore the factors that influence the adoption of cloud computing for e-learning by amalgamating the Diffusion of Innovation as well as the Technological, Organizational, Environmental theory. A disproportionate stratified random sampling technique was used. The data were collected using a quantitative research design from 454 ICT-directorates managers in Nigerian universities. The response was assessed using SPSS and SmartPLS. The findings suggested that relative advantage, cost savings, competitive pressure, and service provider support should be considered by decision-makers in the Nigerian universities to promote the easy diffusion and adoption of the cloud services for e-learning.
云计算是一种最先进的范例,它为发展中国家的高等教育机构提供了巨大的优势,以改善他们的教育。在这方面,云计算可以改变发展中国家,特别是尼日利亚的高等教育机构以按次付费的方式有效获取和利用学习内容的方式。因此,减少了实现一个独立的电子学习系统的费用。虽然它在第一世界国家被广泛用于电子学习,但在尼日利亚的使用率却非常低。也缺乏从尼日利亚高等教育机构信息和通信技术主管部门的角度调查影响其采用的因素的实证研究。因此,本研究试图通过整合创新扩散理论以及技术、组织、环境理论来探讨影响电子学习采用云计算的因素。采用不成比例分层随机抽样技术。数据是通过定量研究设计从尼日利亚大学的454名信息通信技术主管中收集的。使用SPSS和SmartPLS对反应进行评估。研究结果表明,尼日利亚大学的决策者应该考虑相对优势、成本节约、竞争压力和服务提供商的支持,以促进云服务在电子学习中的轻松传播和采用。
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引用次数: 3
Internet of Things-based Smart Facilities Management Services Successful Implementation Instrument Development, Validity, and Reliability 基于物联网的智能设施管理服务成功实施工具开发,有效性和可靠性
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073655
Norliza Sidek, Nor'ashikin Ali, R. Rosman
The purpose of Internet of Things-based Smart Facilities Management Services (IoTbSFMS) is to increase the efficiency and effectiveness of facilities management services through improvement and innovation. Despite a common understanding that individual technology readiness and overall quality is an essential element in IoT-based technology success, there is a dearth of theoretical and empirical research on these elements as a facilitator of successful IoTbSFMS implementation. This study develops the IoTbSFMS validated instrument and proposes an integrated approach of instrument development through a multi-stage technique and rigorous statistical testing. Thirteen IoT experts had evaluated the content validity where two measurement items were excluded as per expert review’s suggestion, which remaining 11 constructs and 58 measurement items. The process was followed by a pre-test assessment to determine the effectiveness of the measurement items. Finally, a pilot study assessment was conducted among 33 respondents. The collected data were analysed using SPSS25, Smart-PLS, and JASP software. As a result, the Content Validity Index (CVI) for the final IoTbSFMS constructs and items was deemed acceptable (CVI =0.82). The internal consistency reliability of the measurement instruments showed that the Cronbach’s alpha and McDonald’s omega for independent variables ranged from 0.682 to 0.989 and 0.685 to 0.989. These values suggest that all the constructs had acceptable validity and reliability. This paper contributes in encouraging researchers to look beyond the traditional approach in measuring the internal consistency reliability of the measurement instruments.
基于物联网的智能设施管理服务(IoTbSFMS)的目的是通过改进和创新来提高设施管理服务的效率和效果。尽管人们普遍认为,个人技术准备程度和整体质量是基于物联网的技术成功的基本要素,但缺乏关于这些要素作为成功实施物联网tbsfms的促进因素的理论和实证研究。本研究开发了IoTbSFMS验证仪器,并通过多阶段技术和严格的统计测试提出了一种集成的仪器开发方法。13位物联网专家对内容效度进行了评估,根据专家评审建议,剔除了2个测量项目,剩余11个构念和58个测量项目。这个过程之后是一个预测试评估,以确定测量项目的有效性。最后,对33名受访者进行了初步研究评估。使用SPSS25、Smart-PLS和JASP软件对收集的数据进行分析。因此,最终的IoTbSFMS构念和项目的内容效度指数(CVI)被认为是可接受的(CVI =0.82)。测量仪器的内部一致性信度显示,自变量的Cronbach’s alpha和McDonald’s omega分别为0.682 ~ 0.989和0.685 ~ 0.989。这些值表明所有构念具有可接受的效度和信度。本文有助于鼓励研究者在测量仪器的内部一致性可靠性方面超越传统的方法。
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引用次数: 5
A Process Model for Green Information System Innovation 绿色信息系统创新过程模型
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073666
M. Ijab
For many organisations, information system innovation for environmental sustainability is a new venture. While the innovation process has been widely discussed by Information Systems (IS) researchers, less is understood about the unique challenges presented when innovating information systems for environmental sustainability. This paper adopts a process perspective to investigate Green information system innovations and the factors and forces that affect the process of innovation. This study reports two qualitative and interpretive case studies in a large telecommunications company, namely, a Unified Communications and Collaboration (UCC) system and a Sustainable Knowledge Management and Sharing (SKMS) system. The findings indicate that Green information system innovation follows distinct innovation phases and stages through complex and dynamic interactions among the key people that champion and shape the organisation’s quest towards environmental sustainability. The paper provides a Green information system in practice innovation model and a set of four theoretical propositions.
对于许多组织来说,环境可持续性的信息系统创新是一项新的冒险。虽然信息系统(IS)研究人员广泛讨论了创新过程,但对环境可持续性创新信息系统所面临的独特挑战了解较少。本文采用过程视角研究绿色信息系统创新及其影响创新过程的因素和力量。本研究报告了一家大型电信公司的两个定性和解释性案例研究,即统一通信与协作(UCC)系统和可持续知识管理与共享(SKMS)系统。研究结果表明,绿色信息系统创新遵循不同的创新阶段和阶段,通过支持和塑造组织对环境可持续性的追求的关键人物之间复杂和动态的互动。本文提出了绿色信息系统在实践中的创新模式,并提出了四个理论命题。
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引用次数: 0
A Pilot-Testing of Social Customer Relationship Management Adoption in Healthcare Context 医疗保健环境下社会客户关系管理采用的试点测试
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073680
Abdullah Nabeel Jalal, M. Bahari, Sultan Rehman Sherief
Social Customer Relationship Management (Social CRM) turns into a popular term which has been broadly talked about in the literature, yet scant attention is given to the factors affecting its adoption in healthcare industry. This study aims to validate the identified factors affecting the adoption of Social SCRM by Iraqi healthcare organizations. Mixed-method design was followed for sample of 8 Iraqi hospitals from surveys, including semi-structured interviews with senior IT and marketing managers from five different hospitals. Descriptive statistics and thematic analysis were used to analyze data and provide the requirements at the initial stage of Social CRM adoption. Findings from both survey and interview have shown that the level of Social CRM adopted by Iraqi healthcare organizations is relatively superficial in the formal integrated Social CRM strategy and policy framework. Additionally, findings of the study have further extended into the developing of proposed practical model to illustrate how Social CRM should be carried out from an organization’s strategic perspective. The developed model of this study was described by the combined three theories TOE, DOI, and institutional theory.
社交客户关系管理(Social Customer Relationship Management,简称Social CRM)已成为一个流行的术语,在文献中被广泛讨论,但很少有人关注影响其在医疗保健行业采用的因素。本研究旨在验证伊拉克医疗保健组织采用社会资源管理的确定因素。对8家伊拉克医院的调查样本采用混合方法设计,包括对5家不同医院的高级IT和营销经理进行半结构化访谈。使用描述性统计和专题分析来分析数据,并在采用Social CRM的初始阶段提供需求。调查和访谈的结果表明,伊拉克医疗保健组织采用的社会CRM水平在正式整合的社会CRM战略和政策框架中相对肤浅。此外,研究结果进一步扩展到提出的实用模型的发展,以说明如何从组织的战略角度实施社交CRM。本研究开发的模型由TOE、DOI和制度理论三种理论相结合来描述。
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引用次数: 0
Inhibitors of Online Shopping Amongst Higher Education Students 高等教育学生网购的阻碍因素
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073650
Muhammad Z. I. Lallmahomed
Given the dearth of research on online shopping in Mauritius and the intense competition amongst online shopping operators, enticing new customers and retaining existing ones is key for the survival of any online shopping business. This research examines the relationship between the inhibitors of adoption and behavioural intention to use online shopping amongst Mauritian consumers. Using a crosssectional survey, inhibitors of adoption were examined through a positivist lens. Data from a purposive sample of 268 respondents shows that online shopping are used by young adults, who are part of the Generation Y era. Perceived usefulness is a significant predictor of online shopping adoption while perceived anxiety and resistance to change are negatively related to behavioural intention, thus inhibiting online shopping adoption. These results also give credence to the dual factor theory and demonstrate that predictors of use have a stronger effect on intention to adopt online shopping than inhibitors.
考虑到毛里求斯网上购物研究的缺乏和网上购物运营商之间的激烈竞争,吸引新客户和保留现有客户是任何网上购物业务生存的关键。本研究考察了毛里求斯消费者使用在线购物的抑制剂和行为意图之间的关系。采用横断面调查,通过积极的镜头检查采用的抑制剂。来自268名受访者的有目的样本数据显示,使用网购的是年轻成年人,他们是Y世代的一部分。感知有用性是网络购物采用的显著预测因子,而感知焦虑和抗拒改变与行为意向负相关,从而抑制网络购物采用。这些结果也证实了双因素理论,并表明使用预测因素对采用网上购物的意愿的影响比抑制因素更强。
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引用次数: 0
Factors for Continued Interaction between the Kuwaiti Government and Citizens via Social Media Networks: A Proposed Model 科威特政府与公民通过社交媒体网络持续互动的因素:一个拟议的模型
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073287
H. Alenzi, S. Miskon
With advancements in social networking, there is a need for transparency in the changing nature of the interaction between governments and citizens. Recent studies have discovered that the perception of government transparency greatly influences the interaction between citizens and governments and citizen trust in government via social media networks. Surveys indicate that Kuwaiti citizens lack interaction with their governments on social media networks. This problem is not straightforward to solve; Europe also faces the same issue. Governments can take advantage of social media networking to meet their operational objectives and improve service quality. Therefore, a model is needed that increases the interaction and communication between citizens and their governments. This paper presents a new model for factors influencing the continued interaction between the Kuwaiti government and its citizens via social networks (see Figure 2) based on Delone and McLean information system (IS) success model (2003) combined with the unified theory of acceptance and use of technology and both the trust and loyalty factors.
随着社交网络的发展,政府和公民之间互动的性质不断变化,需要透明度。最近的研究发现,对政府透明度的感知极大地影响了公民与政府的互动以及公民通过社交媒体网络对政府的信任。调查显示,科威特公民在社交媒体网络上缺乏与政府的互动。这个问题不容易解决;欧洲也面临同样的问题。政府可以利用社交媒体网络来实现其业务目标并提高服务质量。因此,需要一种模式来增加公民与政府之间的互动和沟通。本文以Delone和McLean信息系统(IS)成功模型(2003)为基础,结合技术接受和使用的统一理论以及信任和忠诚因素,提出了一个新的影响科威特政府与公民通过社会网络持续互动的因素模型(见图2)。
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引用次数: 2
Building Information Modeling: Factors Affecting the Adoption in the AEC Industry 建筑信息模型:影响AEC行业采用的因素
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073581
Hafiz Muhammad Faisal Shehzad, R. Ibrahim, Ahmad Fadhil Yusof, K. A. Khaidzir
The Architecture, Engineering and Construction (AEC) industry is the backbone of the national economy with a large contribution to the domestic revenue. There is a lack of adopting modern ways of managing building information that is a cause of low productivity in construction projects. BIM provides capabilities of cost reduction, increase quality, enhanced productivity and on-time delivery. However, the adoption and implementation of BIM are susceptible to confrontation experienced in the whole world. Therefore, the purpose of this study is to empirically examine the factors that influence BIM adoption in the AEC industry. A literature review is performed to find the factors and factors are categorized into four dimensions. A total of 74 factors are found and are categorized into Individual, organizational, Technological and Environmental dimensions. This research study will enhance researchers understanding of factors affecting BIM adoption.
建筑、工程和建设(AEC)行业是国民经济的支柱,对国内收入有很大贡献。缺乏现代化的建筑信息管理方式,这是建筑项目生产率低的一个原因。BIM提供了降低成本、提高质量、提高生产率和按时交付的能力。然而,BIM的采用和实施容易受到全球范围内的对抗。因此,本研究的目的是实证研究影响BIM在AEC行业采用的因素。通过文献综述来寻找影响因素,并将影响因素分为四个维度。共发现74个因素,分为个人、组织、技术和环境四个维度。本研究将增强研究者对影响BIM采用的因素的理解。
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引用次数: 11
The Influence of Facebook Features and Activities on Consumers’ Purchase Intention Facebook的功能和活动对消费者购买意愿的影响
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073639
Adaviah Mas’od, Ummi Nadzirah Idris, Z. Sulaiman, Thoo Ai Chin
Online shopping has become one of the most popular platform for consumer to purchase product without going to the premises. Consumers can purchase any products or services through social media, website and applications of online platform. Therefore, the purpose of this study is to examine the relationship between number of likes, friend’s recommendation, comment posting, sharing posting and Facebook advertisement and its influences towards consumer’s purchase intention of younger consumers (Gen Y). Online questionnaires were distributed in Johor and Selangor using purposive sampling technique. Generation Y respondents were selected and they are Facebook users ages between 19 to 37 years old (1981 to 1996) and with online purchase experiences. Data were collected from 155 respondents and were analysed using Statistical Package for the Social Sciences (SPSS). The results show that all Facebook features and activities which is number of likes, friend’s recommendation, comment posting, sharing posting and Facebook advertisement have significant relationships on Gen Y’s intention to purchase.
网上购物已经成为消费者不去实体店购买产品的最受欢迎的平台之一。消费者可以通过社交媒体、网站和在线平台的应用程序购买任何产品或服务。因此,本研究的目的是检验点赞数、朋友推荐、评论发布、分享发布和Facebook广告之间的关系及其对年轻消费者(Y一代)消费者购买意愿的影响。使用有目的抽样技术在柔佛州和雪兰莪州分发在线问卷。Y世代受访者是年龄在19至37岁(1981年至1996年)的Facebook用户,有在线购物经验。从155名受访者中收集数据,并使用社会科学统计软件包(SPSS)进行分析。结果表明,Facebook的所有功能和活动,即点赞数、好友推荐、评论发布、分享发布和Facebook广告对Y一代的购买意愿都有显著的关系。
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引用次数: 1
Investigating Big Data Analytics Readiness in Higher Education Using the Technology-Organisation-Environment (TOE) Framework 使用技术-组织-环境(TOE)框架调查高等教育中的大数据分析准备情况
Pub Date : 2019-12-01 DOI: 10.1109/ICRIIS48246.2019.9073631
M. Ijab, Seri Manja Abdul Wahab, Mohd Azul Mohamad Salleh, A. A. Bakar
This paper aims to conceptualise the big data analytics (BDA) readiness among staff in higher education institutions in Malaysia. BDA refers to the process of collecting, managing, processing, analysing and visualising huge amount of data. BDA readiness is important because skills and competencies in using big data for data-driven decision making is vital particularly in the era of 4IR. Based on a single case study approach, this paper investigates the BDA readiness of a national university in Malaysia. The study merges readiness theories and the Technology-Organisation-Environment (TOE) framework constructs towards proposing a conceptual framework of how BDA readiness can be investigated in a higher education setting. Data from in-depth interviews with staff members of an institution of higher education is used to provide empirical evidence supporting the proposed conceptual framework.
本文旨在概念化马来西亚高等教育机构员工的大数据分析(BDA)准备情况。BDA是指收集、管理、处理、分析和可视化海量数据的过程。BDA准备非常重要,因为使用大数据进行数据驱动决策的技能和能力至关重要,尤其是在第四次工业革命时代。本文以马来西亚一所国立大学为研究对象,以个案研究的方法,探讨大学的BDA准备情况。该研究将准备理论和技术-组织-环境(TOE)框架结合起来,提出了如何在高等教育环境中调查BDA准备的概念框架。对高等教育机构工作人员的深度访谈数据用于提供支持所提议的概念框架的经验证据。
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引用次数: 14
期刊
2019 6th International Conference on Research and Innovation in Information Systems (ICRIIS)
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