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2022 IEEE International Conference on Computing (ICOCO)最新文献

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An End-To-End Cyber Security Maturity Model For Technology Startups 面向科技创业公司的端到端网络安全成熟度模型
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031900
A. Selamat, Mohamed Noordin Yusuff Marican, S. H. Othman, S. Razak
Cybersecurity is increasingly becoming an important discussion topic in the boardroom of companies, regardless of the size or industry. Hackers nowadays are becoming increasingly smart. Instead of attacking big multi-national companies, international banks and government organisations which have built strong protection against cyber threats, the perpetrators now placed their focus on smaller and medium size businesses like technology start-ups through a variety of attacks from phishing, ransomware to the exploitation of vulnerabilities in the web or mobile applications. Therefore, it is imperative that technology start-ups have the capability in assessing their cyber security maturity to combat against cyber threats. However, for technology start-ups, it is especially imperative as cyber-attacks or data breaches could undeniably result in the loss of customers’ confidence, regulatory implications and revenue loss which could eventually result in the start-up untimely closure. Although there are available security frameworks commonly used in the industry by cyber security practitioners, these frameworks are not suitable for technology start-ups as they tend to be broad and generic, taking a long time to conduct the assessment requiring adequate manpower or even the need for a budget to hire external consultants to help in conducting the assessment. This study seeks to analyse the current cyber security frameworks and introduce an end-to-end Cyber Security Maturity Model, which can be used specifically for technology start-ups. The proposed model not only provides an end-to-end maturity assessment of the start-up’s cyber security posture but also coupled with an existing quantification model to justify the investments allocated in implementing cyber security measures for the start-up. Right-sizing the cyber security measures for the start-up in the different stages of the start-up lifecycle could allow reasonable controls to be implemented at the appropriate phase.
网络安全正日益成为企业董事会讨论的重要话题,无论规模大小或行业如何。如今的黑客正变得越来越聪明。攻击者不再攻击大型跨国公司、国际银行和政府机构,而是通过网络钓鱼、勒索软件、利用网络或移动应用程序漏洞等各种攻击,将重点放在科技初创企业等中小型企业上。因此,科技初创企业必须具备评估其网络安全成熟度的能力,以应对网络威胁。然而,对于科技初创企业来说,这一点尤为重要,因为网络攻击或数据泄露无疑会导致客户信心的丧失、监管影响和收入损失,最终可能导致初创企业过早关闭。虽然业界有网络安全从从者常用的保安架构,但这些架构并不适合科技初创公司,因为它们往往过于宽泛和笼统,需要很长时间进行评估,需要足够的人力,甚至需要预算聘请外部顾问协助进行评估。本研究旨在分析当前的网络安全框架,并引入端到端的网络安全成熟度模型,该模型可专门用于技术初创企业。所提出的模型不仅提供了对初创企业网络安全状况的端到端成熟度评估,而且还与现有的量化模型相结合,以证明为初创企业实施网络安全措施所分配的投资是合理的。在初创企业生命周期的不同阶段,适当调整网络安全措施的规模,可以在适当的阶段实施合理的控制。
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引用次数: 0
fProSentiment Analysis on Mobile Phone Brands Reviews using Convolutional Neural Network (CNN) 基于卷积神经网络(CNN)的手机品牌评论情感分析
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031660
Noor Izati Abdul Hamid, N. Kamal, H. M. Hanum, Noor Latiffah Adam, Z. Ibrahim
Due to the rapid growth of online e-commerce, customers can now voice and express their reviews and thoughts on online products. Therefore, companies who market their product on the e-commerce website will receive thousands of reviews and feedback from their end-users directly on this platform. As the amount of textual data grows tremendously, developing sentiment analysis that automatically analyses text data becomes increasingly vital. It is because reading every review manually can be a tedious task and time-consuming. Analyzing the sentiment for all reviews can provide the companies with an overview of how positive or negative the customers are about their products. The convolutional neural network (CNN) has recently been used for text classification tasks and has achieved impressive results. Hence, this study proposes a CNN method for sentiment analysis to classify the reviews on mobile phone brands. The customer reviews dataset is obtained from the Amazon website. This study combined the Word2Vec-CNN model to predict the sentiment of mobile phone reviews effectively. Pre-trained Word2Vec model is utilized to generate word vectors in word embedding. CNN layers are used to extract better features for sentence categorization to identify the sentiment polarity of the reviews, whether positive or negative. The obtained results give us 88% accuracy and the developed application can also function well in analyzing the sentiment of customers’ reviews.
由于网上电子商务的快速发展,顾客现在可以发声并表达他们对网上产品的评论和想法。因此,在电子商务网站上销售产品的公司将直接在这个平台上收到来自最终用户的数千条评论和反馈。随着文本数据量的急剧增长,开发能够自动分析文本数据的情感分析变得越来越重要。这是因为手动阅读每一篇评论是一项乏味且耗时的任务。分析所有评论的情绪可以为公司提供客户对其产品的积极或消极程度的概述。卷积神经网络(CNN)最近被用于文本分类任务,并取得了令人印象深刻的结果。因此,本研究提出了一种CNN情感分析方法,对手机品牌的评论进行分类。客户评论数据集从亚马逊网站获取。本研究结合Word2Vec-CNN模型对手机评论的情感进行了有效的预测。在词嵌入中,利用预训练的Word2Vec模型生成词向量。CNN层用于提取句子分类的更好特征,以识别评论的情感极性,是积极的还是消极的。得到的结果准确率达到88%,开发的应用程序也可以很好地分析顾客评论的情绪。
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引用次数: 0
Impact of Disruptive Technologies on Customer Experience Management In ASEAN: A Review 颠覆性技术对东盟客户体验管理的影响:综述
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031882
Vyankatesh Adke, Priti Bakhshi, Muniza Askari
The financial services sector in the Association of South East Asian Nations (ASEAN) region has seen significant growth, driven by digitalization and the rise of fintech firms. Financial services accounted for about 8% of the overall Gross Domestic Product (GDP) at around ${$}$ 3 Trillion in 2021 [1]. While the GDP contracted slightly due to the COVID-19 pandemic, the overall outlook over the next five years remains positive.To further boost this growth, and foster innovation, regulators across ASEAN are establishing foundations for open finance, as is clear from policies in Singapore [2], the Philippines [3], and Indonesia [4].The main objectives of the open finance framework are to offer integrated financial services by making customer experiences that are fully digital, frictionless, empathetic, and anticipatory to customer needs.Customers today are more digitally empowered, expect personalized service, and often maintain relationships with multiple retail banks. As such, Customer Experience (CX) management is a top priority for retail banks to ensure overall brand recall, customer loyalty, and growth.This however also poses a new challenge to incumbent banks, as they need to embark on complex digital transformation journeys to stay relevant and competitive with due consideration for costs and accrued benefits.In this context, this study explores the impact of cloud, Artificial Intelligence (AI), and digital channels, collectively referred to as disruptive technologies, on customer experience management.It does so by critically examining existing literature on the evolution of digital technologies, their applications for customer engagement and the consequent impact on customer behaviours, and customer experience measures such as the Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS). Based on the review, the study identifies opportunities for future research in the form of research questions, which include factors like experience quality, behaviour traits, and customer segmentation attributes that impact customer experience.The study contributes by providing insights to retail banks on key factors to consider while embarking on digital transformation projects to improve customer experience. While the study focuses on retail banking, its contributions could be beneficial to adjacent financial services like lending and insurance in ASEAN.
在数字化和金融科技公司崛起的推动下,东南亚国家联盟(ASEAN)地区的金融服务业出现了显著增长。到2021年,金融服务业约占整体国内生产总值(GDP)的8%,约为3万亿美元。虽然国内生产总值因COVID-19大流行而略有收缩,但未来五年的总体前景仍然乐观。为了进一步推动这一增长并促进创新,东盟各国的监管机构正在为开放金融奠定基础,新加坡[2]、菲律宾[3]和印度尼西亚[2]的政策清楚地表明了这一点。开放式金融框架的主要目标是通过提供完全数字化、无摩擦、移情和预期客户需求的客户体验来提供综合金融服务。今天的客户更加数字化,期望个性化服务,并且经常与多家零售银行保持关系。因此,客户体验(CX)管理是零售银行确保整体品牌召回、客户忠诚度和增长的重中之重。然而,这也给现有银行带来了新的挑战,因为它们需要开始复杂的数字化转型之旅,以保持相关性和竞争力,同时适当考虑成本和应计收益。在此背景下,本研究探讨了云计算、人工智能(AI)和数字渠道(统称为颠覆性技术)对客户体验管理的影响。它通过批判性地研究现有的关于数字技术发展的文献,它们对客户参与的应用及其对客户行为的影响,以及客户满意度评分(CSAT)和净推荐值(NPS)等客户体验指标来实现这一目标。在回顾的基础上,该研究以研究问题的形式确定了未来研究的机会,其中包括影响客户体验的体验质量、行为特征和客户细分属性等因素。该研究为零售银行提供了在开展数字化转型项目以改善客户体验时需要考虑的关键因素的见解。虽然这项研究的重点是零售银行业,但它的贡献可能对东盟的贷款和保险等邻近金融服务有益。
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引用次数: 0
Understanding Public Sentiment Towards a Public Rally Using Text and Social Media Analytic 利用文本和社交媒体分析了解公众对公共集会的情绪
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031692
Sian Lun Lau, Marvin J. H. Lee, Min Xuan Teoh
The use of social media for analysing behaviours and trends of the public is a growing research area. In 2021, the #LAWAN social movement emerged in Malaysia as a result of discontentment of the people towards the government. This study intends to study and discover the public perception and sentiment towards the #LAWAN rally. The investigation also questions whether is the civil society supportive of such social movement and rally, especially when rally, protests and demonstration are traditionally and often seen as a negative and non-constructive approach in the country. Tweets with the hashtag #LAWAN over a day on and before the rally day on 31st July 2021 have been collected and analysed. Sentiment analysis helped to identify the public sentiments towards the rally, and topic modelling helped to discover common topics from the 5000+ tweets scrapped from the social media.
利用社交媒体分析公众的行为和趋势是一个不断发展的研究领域。2021年,由于人民对政府的不满,马来西亚出现了#LAWAN社会运动。本研究旨在研究和发现公众对#LAWAN集会的认知和情绪。调查还质疑民间社会是否支持这种社会运动和集会,特别是因为集会、抗议和示威在该国传统上常常被视为消极和非建设性的做法。在2021年7月31日集会日当天和之前的一天内,已经收集和分析了带有#LAWAN标签的推文。情绪分析有助于确定公众对这次集会的情绪,话题建模有助于从社交媒体上废弃的5000多条推文中发现共同话题。
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引用次数: 1
Bibliometric Analysis of Global Scientific Literature on Robust Neural Network 基于鲁棒神经网络的全球科学文献计量分析
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031676
Tengku Nurul Aimi Balqis Tengku, Malim Busu, Saadi Ahmad Kamarudin, N. Ahad, Norazlina Mamat
The study aims to present a bibliographic review of publications from the Scopus database related to the robust neural network topic. As of 13th September 2022, this study managed to gather 16 articles from 2019-2023 based on the keywords of robust neural network used for the searching process. The three tools have been used to analyze the gathered Scopus database, which are Microsoft Excel, VOSviewer software and Harzing’s Publish and Perish software. This study reports the findings in terms of the current trend and the impact of publications of robust neural network studies. According to bibliometrics analysis, the number of publications has been increasing over time. This study focuses only on the Scopus database. For future research, other databases like PubMed, Lens, Dimensions, and Web of Science could be considered so the findings will be more meaningful and impactful. This study is the first article to do a bibliographic review related to the neural network.
该研究旨在对Scopus数据库中与鲁棒神经网络主题相关的出版物进行书目综述。截至2022年9月13日,本研究基于鲁棒神经网络搜索过程中的关键词,成功收集了2019-2023年的16篇文章。这三种工具被用来分析收集到的Scopus数据库,它们是Microsoft Excel, VOSviewer软件和Harzing的Publish and Perish软件。本研究报告了鲁棒神经网络研究的当前趋势和出版物的影响。根据文献计量学分析,出版物的数量一直在增加。本研究仅关注Scopus数据库。对于未来的研究,可以考虑其他数据库,如PubMed, Lens, Dimensions和Web of Science,这样研究结果将更有意义和影响力。本研究首次对神经网络相关文献进行综述。
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引用次数: 0
Performance Evaluation of Multi-Channel for 10×10 Mesh Wireless Network-on-Chip Architecture 10×10 Mesh无线片上网络多通道性能评价
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031710
A. Lit, Popoola Oluwaseun Lydia, S. Suhaili, R. Sapawi, K. Kipli, D. N. S. Dharmiza
Wireless Network-on-Chip (NoC) is envisioned as complementary to the conventional NoC due to its CMOS compatibility and architectural flexibility, which is advantageous as no wiring infrastructure is required for wireless transmission. On-chip wireless channels are used to actually minimize the communication latency between the distant processing cores because of its ability to communicate with long-distance communication processing cores in a single-hop. This paper investigates the effect of the single-, dual-, and triple-channels on the mesh-WiNoC architecture. Additionally, four and nine radio hubs are evenly distributed throughout the mesh-WiNoC topological structure to evaluate its global transmission latency, network throughput, and energy characteristics. The investigated architectures under test are simulated on the cycle-accurate systemC based Noxim simulator under a random traffic workload scenario for WiNoC performance evaluation. This study’s contribution is that it looks into the best number of wireless channels to use in a 10 × 10 mesh WiNoC architecture for 4 and 9 radio hub scenarios to get the best performance in transmission latency and energy consumption. Experimental results show that for both investigated number of radio hub on mesh-WiNoC architecture demonstrates nearly identical system performance in terms of transmission latency and throughput. However, the meshWiNoC architecture with 4 radio hub demonstrates better energy characteristics, saving 9.63% and 13.60% of energy, respectively, when compared to the architecture with 6 and 9 radio hub.
由于其CMOS兼容性和架构灵活性,无线片上网络(NoC)被设想为传统NoC的补充,这是无线传输不需要布线基础设施的优势。片上无线信道实际上用于最小化远程处理核心之间的通信延迟,因为它能够以单跳方式与远程通信处理核心进行通信。本文研究了单通道、双通道和三通道对网格- winoc体系结构的影响。此外,四个和九个无线电集线器均匀分布在mesh-WiNoC拓扑结构中,以评估其全局传输延迟、网络吞吐量和能量特性。在基于循环精确系统c的Noxim模拟器上对所研究的测试架构进行了随机流量负载场景下的WiNoC性能评估。本研究的贡献在于,它着眼于在10 × 10网格WiNoC架构中使用4和9无线电集线器场景的最佳无线信道数量,以获得传输延迟和能耗方面的最佳性能。实验结果表明,在mesh-WiNoC架构下,两种研究的无线集线器数量在传输延迟和吞吐量方面具有几乎相同的系统性能。然而,具有4个无线电集线器的meshWiNoC架构表现出更好的能量特性,与具有6个和9个无线电集线器的架构相比,分别节省了9.63%和13.60%的能量。
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引用次数: 1
Prediction of FTSE Bursa Malaysia KLCI Stock Market using LSTM Recurrent Neural Network 基于LSTM递归神经网络的马来西亚富时证券KLCI市场预测
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031901
T. M. Busu, Saadi Ahmad Kamarudin, N. Ahad, Norazlina Mamat
Stock market prediction is vital in the financial world. Investors and people interested in investing would be interested in the future value of the stock market before they invest in it. By using the method of time series, this research gives a contribution to forecast and modelling the FTSE Bursa Malaysia KLCI (FBM KLCI) stock market. In this research, the stock market is forecasted to identify the stock market trend in the future. The FBM KLCI closing prices data was utilized to build Long Short-Term Memory (LSTM) models to predict the stock market. The performance of the model has been evaluated using the root mean squared error (RMSE) and the mean absolute error (MAE) in order to choose the best model. The researcher used the Bursa Malaysia data to forecast the stock market for five years, from October 20, 2016, to October 20, 2021, which has been scrapped from the Yahoo Finance website. The data is analyzed by running Python coding in Google Colab. The result proves that the accuration of the LSTM model by using Recurrent Neural Network (RNN) approach is accurate and the predicted value of the stock market at the date 2021-10-05 is increased by 1.87%. It can be used to predict the future closing stock prices in stock market prediction in FBM KLCI stock market. The results are expected to provide an accurate prediction for a better profit. Thus, prediction in stock market investment can support long-term economic growth, or in other words, it can help economic sustainability.
股市预测在金融界是至关重要的。投资者和对投资感兴趣的人在投资之前会对股票市场的未来价值感兴趣。通过使用时间序列方法,本研究对富时马来西亚证券交易所KLCI (FBM KLCI)股票市场的预测和建模做出了贡献。在本研究中,对股票市场进行预测,以确定未来的股票市场趋势。利用FBM KLCI收盘价格数据构建长短期记忆(LSTM)模型来预测股票市场。利用均方根误差(RMSE)和平均绝对误差(MAE)对模型的性能进行了评价,以选择最佳模型。研究人员使用马来西亚证券交易所的数据预测了五年的股票市场,从2016年10月20日到2021年10月20日,这已经从雅虎财经网站上取消了。通过在谷歌Colab中运行Python代码对数据进行分析。结果表明,采用递归神经网络(RNN)方法建立的LSTM模型准确率较高,对20121-10-05年股市的预测值提高了1.87%。在FBM KLCI股票市场预测中,可用于预测未来收盘股价。该结果有望为更好的利润提供准确的预测。因此,股票市场投资预测可以支持长期的经济增长,换句话说,它可以帮助经济的可持续性。
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引用次数: 0
Evaluating the Predictive Ability of the Bipartite Dengue Contact Network Model 登革热二部接触网络模型的预测能力评价
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031962
J. Labadin, B. H. Hong, W. Tiong, B. Gill, D. Perera, A. Rigit, Sarbhan Singh, Tan Cia Vei, S. M. Ghazali, J. Jelip, Norhayati Mokhtar, Wan Ming Keong
This paper presents the predictive power analysis of the bipartite dengue contact (BDC) network model for identifying the source of dengue infection, defined as dengue hotspot. This BDC network model was earlier formulated, verified and validated using data collected in Sarawak, Malaysia. Then, a web-based BDC network system was implemented and subsequently tested by 7 other areas in Malaysia. The data collected using the system was then used to further evaluate the predictive ability of the BDC network model. The validity period of the dengue hotspots identified by the BDC network model was measured based on the accuracy of the predictive power analysis and Spearman’s Rank Correlation Coefficient (SRCC). Based on the results, using prior one-week data was sufficient to predict the dengue hotspot for the following week and subsequent two weeks. This shows that the hotspots are valid for two weeks. The accuracy for the outbreak areas is above 60%. Most of the model reported an SRCC above 0.70 which indicated a strong positive relationship between the hotspots in the targeted model and the validated model. Due to the accuracy and SRCC values obtained, it is suggested that the BDC network model can proceed further with retrospective data for other dengue outbreak areas in Malaysia and a prospective study for the areas that participated in this study.
本文对登革热传染源(登革热热点)的二部接触网络模型进行预测能力分析。这个BDC网络模型早先是根据在马来西亚沙捞越收集的数据制定、验证和验证的。然后,一个基于web的BDC网络系统被实施,随后在马来西亚的其他7个地区进行了测试。然后利用该系统收集的数据进一步评估BDC网络模型的预测能力。基于预测能力分析和Spearman等级相关系数(SRCC)的准确性,对BDC网络模型识别的登革热热点的有效期进行测量。结果表明,利用前一周的数据足以预测下一周和后两周的登革热热点。这表明热点的有效期为两周。对爆发区域的准确度在60%以上。大多数模型报告的SRCC大于0.70,这表明目标模型中的热点与验证模型之间存在很强的正相关关系。由于获得的准确性和SRCC值,建议BDC网络模型可以进一步对马来西亚其他登革热暴发地区的回顾性数据进行研究,并对参与本研究的地区进行前瞻性研究。
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引用次数: 0
Answering Why? An Overview of Immersive Data Visualization Applications Using Multi-Level Typology of Visualization Task 回答为什么?基于多层次可视化任务类型的沉浸式数据可视化应用综述
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031696
Najwa Ayuni Jamaludin, Farhan Mohamed, M. Sunar, A. Selamat, O. Krejcar
Immersive Analytics (IA) is a fast-growing research field that concerns improving and facilitating human sensemaking and data understanding through an immersive experience. Understanding the suitable application scenario that will benefit from IA enables a shift towards developing effective and meaningful applications. This paper aims to explore tasks and scenarios that can benefit from IA by conducting a systematic review of existing studies and mapping them according to the multi-level typology for abstract visualization tasks, which is also known as the What-Why-How framework. The study synthesized several works to answer the Why within the context of multiple levels of specificity. Finally, the limitations and future works are discussed.
沉浸式分析(IA)是一个快速发展的研究领域,旨在通过沉浸式体验改善和促进人类的感知和数据理解。了解将受益于IA的合适的应用程序场景,可以转向开发有效且有意义的应用程序。本文旨在通过对现有研究进行系统回顾,并根据抽象可视化任务的多层次类型(也称为What-Why-How框架)对其进行映射,探索可以受益于IA的任务和场景。该研究综合了几项工作来回答为什么在多个层次的特异性背景下。最后,对研究的局限性和未来的工作进行了展望。
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引用次数: 0
Weight Perception Simulation in Virtual Reality with Passive Force using Force Sensing Resistors 基于力感电阻的被动力虚拟现实体重感知仿真
Pub Date : 2022-11-14 DOI: 10.1109/ICOCO56118.2022.10031797
Woan Ning Lim, Yunli Lee, K. Yap, Ching-Chiuan Yen
There is a rise of interest in promoting Virtual Reality (VR) in many industries since the VR headsets released as consumer products and getting affordable. The advantage of VR lies in its capability in creating a sense of presence and immersion, however it is still a major challenge to enable humans to feel the weight of the object in VR. There have been remarkable advancements in the development of haptic interfaces throughout the years. However, a number of challenges limit the progression to enable humans to sense the weight of virtual objects. Pseudo-haptic approach is a less costly alternative with better mobility compared to haptic interfaces. It is a software approach seeks to use the overall dominance of the visual system to create haptic illusions to render the perception of weight. In this paper, a pseudo-haptic model using passive force to simulate weight perception is proposed. The hand pressures are captured during the interaction to simulate the objects’ behavior to create the pseudo-weight illusion. The design and implementation of the force detection and visual feedback modules are discussed, and the preliminary evaluations of the force sensing resistors are presented.
自从VR头显作为消费产品发布并变得价格合理以来,许多行业对推广虚拟现实(VR)的兴趣日益浓厚。VR的优势在于它能够创造一种存在感和沉浸感,但是在VR中,让人类感受到物体的重量仍然是一个主要的挑战。多年来,触觉界面的发展取得了显著的进步。然而,许多挑战限制了人类感知虚拟物体重量的进展。与触觉接口相比,伪触觉接口成本更低,移动性更好。这是一种软件方法,试图利用视觉系统的整体优势来创造触觉错觉,以呈现对重量的感知。本文提出了一种利用被动力模拟重量感知的伪触觉模型。在交互过程中捕捉手的压力来模拟物体的行为,从而产生伪重量错觉。讨论了力检测和视觉反馈模块的设计与实现,并对力传感电阻进行了初步评价。
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引用次数: 0
期刊
2022 IEEE International Conference on Computing (ICOCO)
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