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Competence development and learning assistance systems for the data-driven future最新文献

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AI-supported assistance systems in enterprise learning processes - prospects and limitations 企业学习过程中人工智能支持的辅助系统——前景与局限性
N. Gronau, Gergana Vladova
Industry 4.0 and Smart Factory are associated with major changes in the industrial world. The innovative forms of networking, communication and collaboration between people, machines and products have led to a new type of production system in which information and knowledge are exchanged more quickly and efficiently. As a result, among other things, the role of cognitive assistance systems and their supporting function for employees within production processes has gained in importance, both in the training phase and in the active work phase. Especially for on-the-job learning, these assistance systems open up a wide range of opportunities. This paper focuses on the opportunities and challenges associated with the use of cognitive assistance systems for workplace learning. We discuss current research on the potential uses of these assistance systems, particularly for process accomplishment as well as for supporting specific groups of employees. Furthermore, we address the limitations for the use of these systems. At the end of the paper, we identify three focus areas for the future development of AI in industrial processes and for research on this.
工业4.0和智能工厂与工业世界的重大变化有关。人、机器和产品之间的网络、通信和协作的创新形式导致了一种新型的生产系统,在这种生产系统中,信息和知识的交换更加迅速和有效。因此,除其他事项外,认知辅助系统的作用及其在生产过程中对雇员的支持功能在培训阶段和实际工作阶段都变得越来越重要。特别是对于在职学习,这些辅助系统开辟了广泛的机会。本文的重点是与使用认知辅助系统进行工作场所学习相关的机遇和挑战。我们讨论了目前关于这些辅助系统潜在用途的研究,特别是在过程完成以及支持特定员工群体方面。此外,我们解决了使用这些系统的限制。在本文的最后,我们确定了人工智能在工业过程中的未来发展和研究的三个重点领域。
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引用次数: 0
A Modular Federated Learning Architecture for Integration of AI-enhanced Assistance in Industrial Maintenance - A novel architecture for enhancing industrial maintenance management systems in the automotive and semiconductor industry. 模块化联邦学习架构,用于集成人工智能增强的工业维护协助——一种用于增强汽车和半导体行业工业维护管理系统的新型架构。
Linus Kohl, Fazel Ansari, W. Sihn
Artificial Intelligence (AI) plays an increasingly important role for the implementation and failure-free operation of Cyber-Physical Production Systems (CPPS). Recent market studies show that investment in AI-enhanced maintenance is increasing as one of the most important use cases of Industry 4.0. AI systems enable the improvement of various Key Performance Indicators (KPI), ultimately leading to a reduction in costs and optimizing plant management in smart factories. At the same time, manufacturing enterprises in diverse sectors have very high expectations from any kind of AI solution comparing to conventional solutions. Today manufacturing enterprises use only a quarter of their data and therefore leave an enormous, untapped potential. The use of Text Mining (TM) realizes the untapped value of existing unstructured or semi-structured textual data. This paper presents a transferable and scalable architecture for a cognitive maintenance system of a human-centered assistance system that enables holistic sensing of the environment by using physical and virtual sensors. By focusing on generalizability, scalability, adaptability, reliability, and user acceptance, a novel architecture for cognitive maintenance system is proposed. The so called ARCHIE, Architecture for a Cognitive Maintenance System, addresses common challenges in the application of AI systems in the industrial environment. Human-centered cognitive systems aim to automate manufacturing processes and assist workers in their cognitive tasks. This can be achieved by using the untapped potential of combining unstructured and structured data in order to extract hidden knowledge. ARCHIE aims at realizing an AI-enhanced approach for a human-centered assistance system. ARCHIE incorporates physical and virtual sensors that capture machine states, parameters, human knowledge, and skills to optimize relevant KPIs. This includes a reduction in documentation time, Mean Time Between Failures (MTBF) and Mean Failure Detection Time (MFDT), as well as an increase in uptime, leading ultimately to an improved Overall Equipment Efficiency (OEE). These improvements are enabled by the combined use of AI in the form of TM, Federated Learning and Knowledge Graphs. In the presented use-case from the automotive industry, a reduction in MFDT below 60min by 97.3% and an increase in OEE by 5.3% was achieved. In the Semiconductor industry, the partial application of ARCHIE allows the querying of competence distributions based on a given maintenance task, enabling automated allocation of maintenance technicians and trend analyses. Generalizability, scalability, adaptability, reliability, and user acceptance were also evaluated in the use cases presented.
人工智能(AI)在网络物理生产系统(CPPS)的实施和无故障运行中发挥着越来越重要的作用。最近的市场研究表明,作为工业4.0最重要的用例之一,对人工智能增强维护的投资正在增加。人工智能系统能够改善各种关键绩效指标(KPI),最终降低成本并优化智能工厂的工厂管理。与此同时,与传统解决方案相比,不同行业的制造企业对任何一种人工智能解决方案都有很高的期望。今天,制造企业只使用了四分之一的数据,因此留下了巨大的、未开发的潜力。文本挖掘(TM)的使用实现了现有非结构化或半结构化文本数据的未开发价值。本文提出了一种可转移和可扩展的架构,用于以人为中心的辅助系统的认知维护系统,该系统通过使用物理和虚拟传感器来实现对环境的整体感知。从通用性、可扩展性、适应性、可靠性和用户接受度等方面出发,提出了一种新的认知维护系统架构。所谓的ARCHIE,即认知维护系统架构,解决了人工智能系统在工业环境中应用中的常见挑战。以人为中心的认知系统旨在使制造过程自动化,并协助工人完成认知任务。这可以通过结合非结构化和结构化数据的未开发潜力来实现,以便提取隐藏的知识。ARCHIE旨在实现以人为中心的援助系统的人工智能增强方法。ARCHIE集成了物理和虚拟传感器,可以捕获机器状态、参数、人类知识和技能,以优化相关kpi。这包括减少记录时间、平均故障间隔时间(MTBF)和平均故障检测时间(MFDT),以及增加正常运行时间,最终提高整体设备效率(OEE)。这些改进是通过以TM、联邦学习和知识图的形式结合使用人工智能来实现的。在汽车行业的使用案例中,60分钟以下的MFDT减少了97.3%,OEE增加了5.3%。在半导体行业,ARCHIE的部分应用允许基于给定的维护任务查询能力分布,从而实现维护技术人员的自动分配和趋势分析。在给出的用例中,还评估了通用性、可伸缩性、适应性、可靠性和用户接受度。
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引用次数: 1
Competence Development within Hybrid Value Creation - Need-based Competence Development for the Successful Implementation of Hybrid, Data-Driven Business Models 混合价值创造中的能力发展——成功实施混合数据驱动商业模式的基于需求的能力发展
S. Stowasser, Nicole Ottersböck
Digitalization and the increasing technical possibilities of networking machines and products as well as the use of large amount of data in the hole production process offer companies the opportunity to establish new, so-called hybrid business models. This enables them to provide customers data-driven, smart services in addition to their physical products, create more value and strengthen their competitiveness. The hybridization of value creation is accompanied by numerous changes and new competence requirements in companies, which need to be shaped socio-technically. In the AnGeWaNt project, such hybrid business models were developed and implemented in three companies. The article describes the approach to analyzing and shaping changes and competence requirements that arise in companies as a result of digitalization and hybridization.
数字化、联网机器和产品的技术可能性不断增加,以及在井眼生产过程中大量数据的使用,为公司提供了建立新的所谓混合商业模式的机会。这使他们能够在实体产品之外为客户提供数据驱动的智能服务,创造更多价值,增强竞争力。价值创造的混合伴随着公司的许多变化和新的能力要求,需要从社会技术角度来塑造。在angelwant项目中,三家公司开发并实施了这种混合商业模式。本文描述了分析和塑造由于数字化和杂交而在公司中出现的变化和能力要求的方法。
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引用次数: 0
Human-Centered Development and Evaluation of an AR-Assistance System to Support Maintenance and Service Operations at LNG Ship Valves 以人为中心的ar辅助系统开发和评估,以支持LNG船舶阀门的维护和服务操作
Hendrik Stern, Rieke Leder, M. Lütjen
The use of LNG propulsion in ships has significant environmental benefits but also creates challenges in handling the LNG. Due to the safety regulations, the maintenance of the LNG ship systems is essential and requires a high degree of reliability and accuracy. Here, digital assistance systems, e.g., based on Augment-ed Reality (AR) technology, can support the maintenance and service purposes of LNG ship systems by displaying additional information directly on the objects to be serviced. Thus, this paper deals with the development and evaluation of a digital assistance system using AR technology. The developed assistance system based on an Android smartphone enables users to access maintenance instruc-tions and manuals, simplifies spare parts' ordering, and supports the work pro-cess step by step through context-sensitive virtualizations. Its evaluation was conducted as a combined quantitative and qualitative user study. Overall, the assistance system offers promising potentials for reducing workload and improv-ing processes.
在船舶中使用LNG推进具有显著的环境效益,但在处理LNG方面也带来了挑战。由于安全规定,LNG船系统的维护是必不可少的,并且要求高度的可靠性和准确性。在这里,基于增强现实(AR)技术的数字辅助系统可以通过直接在需要服务的对象上显示附加信息来支持LNG船系统的维护和服务目的。因此,本文讨论了使用AR技术的数字辅助系统的开发和评估。基于Android智能手机开发的辅助系统使用户能够访问维护说明和手册,简化备件订购,并通过上下文敏感的虚拟化逐步支持工作过程。其评价是作为定量和定性相结合的用户研究进行的。总的来说,援助制度在减少工作量和改进程序方面具有很大的潜力。
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引用次数: 0
This is how we learn A Best Practice Case of Qualification in SMEs for Work 4.0 - A Best Practice Case of Qualification in SMEs for Work 4.0 这就是我们如何学习中小企业工作4.0资格认证最佳实践案例-中小企业工作4.0资格认证最佳实践案例
Marc Schwarzkopf, Susann Zeiner-Fink, Angelika C. Bullinger-Hoffmann
Digitalization is forcing small and medium-sized enterprises (SMEs) to rethink their work and production processes. Initiated by this process, the organization of production and employees are subject to change. As a result, the job profiles of employees are changing and expanding, as well as the way how knowledge is imparted. Innovative and digitized formats should be integrated into existing training programs and presented in a way that is suitable for use on mobile de-vices. Therefore, suitable and target group-specific teaching/learning formats are needed that support participative methods and digital collaboration. For this purpose, a digital teaching and learning format for the application area of automotive engineering in SMEs was designed. This prototypical teach-ing/learning format was created and evaluated in an iterative process through the participation of the potential users and taking into account existing usability criteria. The two methods used to evaluate the format were Think-Aloud and focus group, the results of this evaluations are presented in this paper. The results show that when evaluating the teaching/learning format, the test subjects mainly refer to the usability criteria of DIN ISO 9241-110, the structure of the course and the information content of the course. Recommendations for the creation of future digital teaching and learning formats for SMEs are derived from these findings.
数字化正迫使中小企业(SMEs)重新思考其工作和生产流程。由这一过程发起,生产组织和雇员都可能发生变化。因此,员工的工作概况正在变化和扩展,知识的传授方式也在变化和扩展。应将创新和数字化格式整合到现有的培训计划中,并以适合移动设备使用的方式呈现。因此,需要合适的、针对特定目标群体的教学/学习格式,以支持参与式方法和数字协作。为此,设计了中小企业汽车工程应用领域的数字化教学模式。这种原型的教学/学习格式是在一个迭代过程中通过潜在用户的参与和考虑到现有的可用性标准来创建和评估的。本文采用了有声思维和焦点小组两种评估方法,并给出了评估结果。结果表明,在评价教学格式时,测试对象主要参考DIN ISO 9241-110的可用性标准、课程结构和课程信息内容。这些发现为中小企业创建未来数字化教学和学习格式提出了建议。
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引用次数: 0
Workplace-integrated assistance systems conducive to learning designed for production 为生产而设计的有利于学习的工作场所综合辅助系统
T. Haase, W. Termath, Michael Dick, Michael Schenk
In this paper, the authors present a methodological approach for designing assistance systems conducive to learning. The theoretical framework is based on the activity system and the concept of expansive learning. From this, the authors develop the learning activity system. The application and further development of this theoretical framework is presented on the basis of an industrial application scenario of mechatronic reprocessing in the automotive industry. It includes a systematic approach to technology selection and design that serves as a practical action guide for companies designing assistance systems. In addition, dimensions conducive to learning are developed and linked to the activity system approach. This integrated model provides requirements for the design of an assistance system conducive to learning. The paper also describes concrete requirements and measures of a participatory design and implementation process.
在本文中,作者提出了一种设计有利于学习的辅助系统的方法学方法。其理论框架是建立在活动系统和扩张性学习概念的基础上的。在此基础上,笔者开发了学习活动系统。以汽车工业中机电再处理的工业应用场景为基础,介绍了该理论框架的应用和进一步发展。它包括对技术选择和设计的系统方法,作为设计辅助系统的公司的实际行动指南。此外,开发了有利于学习的维度,并将其与活动系统方法联系起来。该综合模型为设计有利于学习的辅助系统提供了要求。本文还描述了参与式设计和实施过程的具体要求和措施。
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引用次数: 0
Neuro-adaptive tutoring systems - Neurophysiological-based recognition of affective-emotional and cognitive states of learners for intelligent neuro-adaptive tutoring systems 神经适应性辅导系统-基于神经生理学的情感-情绪和认知状态的识别学习者的智能神经适应性辅导系统
Katharina Lingelbach, Sabrina Gado, Wilhelm Bauer
Monitoring learners’ mental states via a passive Brain-Computer Interface (BCI) allows to continuously estimate current abilities, available cognitive resources, and motivation. It bears the great potential to adapt educational contents, learning speed, and format to the learner’s needs via an intelligent tutoring system. We present a neurophysiological-based approach to continuously monitor learners’ current affective-emotional and cognitive states by measuring and decoding brain activity via a passive BCI. In two studies (N = 8 and N = 7), we investigate whether we can a) predict learners’ affective and cognitive states during a learning or training session, b) provide continuous feedback of recognized states to the learner and, thereby, c) increase performance and intrinsic motivation. Oscillatory power measures in the alpha (8 – 12 Hz) and theta (4 – 7 Hz) frequency band served as features for the prediction and visualization. Our results reveal that machine learning algorithms can distinguish different states of cognitive workload and affect. The approach contributes to the development of closed-loop neuro-adaptive tutoring systems which allow to monitor learners’ states, provide feedback, and adapt their parameters for an optimal learner-training fit and effective and positive learning experience.
通过被动脑机接口(BCI)监测学习者的心理状态,可以持续评估当前的能力、可用的认知资源和动机。通过智能辅导系统,使教育内容、学习速度和形式适应学习者的需要,具有很大的潜力。我们提出了一种基于神经生理学的方法,通过被动脑机接口测量和解码大脑活动,持续监测学习者当前的情感-情绪和认知状态。在两项研究(N = 8和N = 7)中,我们探讨了我们是否可以a)预测学习者在学习或训练过程中的情感和认知状态,b)向学习者提供持续的识别状态反馈,从而c)提高绩效和内在动机。α (8 - 12 Hz)和θ (4 - 7 Hz)频段的振荡功率测量作为预测和可视化的特征。我们的研究结果表明,机器学习算法可以区分不同的认知负荷和影响状态。该方法有助于闭环神经自适应辅导系统的发展,该系统允许监控学习者的状态,提供反馈,并调整其参数以获得最佳的学习者-训练拟合和有效和积极的学习体验。
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引用次数: 0
Towards a maturity model of human-centered AI – A reference for AI implementation at the workplace 走向以人为本的人工智能成熟模型——工作场所人工智能实施的参考
Uta Wilkens, Valentin Langholf, Greta Ontrup, A. Kluge
In our paper we present first performance measurement results of a digital simulation laboratory, which is applied in the context of industrial front-end team training. The design of the simulation laboratory is oriented towards an Escape Room. First, we situate the presented approach within existing competency understandings and accompanying training approaches in the context of Industry 4.0 Performance measurement for front-end training has been a challenge in this context so far, since performance, unlike in the back-end, is not attributable to specific production results, but becomes visible on a superior process level. Building on the competency facets of complexity management, self-reflection, creative problem solving, and cooperation (Wilkens et al., 2017) as well as action implementation (Heyse & Erpenbeck, 2009), the performance measurement presented addresses the question which individual competencies have an impact on team performance in the simulation scenario. Preliminary results show that the individual competencies among team members have a lower impact on performance than moderating factors such as heterogeneity and cohesion within the team. In order to increase the performance of front-end teams, it therefore appears to be reasonable to focus more on developing team structures rather than only on individual competence development.
本文首次提出了数字化仿真实验室的绩效测量结果,并将其应用于工业前端团队培训。模拟实验室的设计方向是逃生室。首先,我们将提出的方法置于工业4.0背景下现有的能力理解和伴随的培训方法中,目前为止,前端培训的绩效衡量在这种背景下一直是一个挑战,因为与后端不同,绩效不能归因于具体的生产结果,而是在更高的过程水平上可见。基于复杂性管理、自我反思、创造性解决问题和合作(Wilkens等人,2017)以及行动实施(Heyse & Erpenbeck, 2009)的能力方面,所提出的绩效测量解决了在模拟场景中个人能力对团队绩效产生影响的问题。初步结果表明,团队成员之间的个人胜任力对绩效的影响低于团队内部异质性和凝聚力等调节因素。因此,为了提高前端团队的绩效,更多地关注团队结构的发展,而不仅仅是个人能力的发展,似乎是合理的。
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引用次数: 5
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Competence development and learning assistance systems for the data-driven future
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