Today, in the early days of industrial revolution, ethical leadership has become an important organization strategy and aim for achieving the organizational objective and success. The purpose of this research is to explore into the influence of ethical leadership through decision making and reinforcement practice by leader on employees’ outcomes such as organizational commitment and moral behavior. A cross sectional technique was employed to collect the primary data from 139 employees from the corporate telecommunication sector in Peninsular Malaysia who experienced the implementation and practice of ethical leadership. This study adopts the partial Least Square Structural Equation Modeling (PLS-SEM) for the purpose of data analysis. The outcomes display that decision making acts as an important predictor to moral behavior and organizational commitment. Additionally, reinforcement acts as an important predictor for moral behavior and yet, acts as an important predictor to organizational commitment.
{"title":"THE INFLUENCE OF ETHICAL LEADERSHIP THROUGH DECISION MAKING AND REINFORCEMENT TOWARDS EMPLOYEE OUTCOMES","authors":"Umi Hamidaton Mohd Soffian Lee, Z. Yazid","doi":"10.47263/jasem.3(2)04","DOIUrl":"https://doi.org/10.47263/jasem.3(2)04","url":null,"abstract":"Today, in the early days of industrial revolution, ethical leadership has become an important organization strategy and aim for achieving the organizational objective and success. The purpose of this research is to explore into the influence of ethical leadership through decision making and reinforcement practice by leader on employees’ outcomes such as organizational commitment and moral behavior. A cross sectional technique was employed to collect the primary data from 139 employees from the corporate telecommunication sector in Peninsular Malaysia who experienced the implementation and practice of ethical leadership. This study adopts the partial Least Square Structural Equation Modeling (PLS-SEM) for the purpose of data analysis. The outcomes display that decision making acts as an important predictor to moral behavior and organizational commitment. Additionally, reinforcement acts as an important predictor for moral behavior and yet, acts as an important predictor to organizational commitment.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42312581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Building brand equity is an important strategy for higher education as the brand provides a signal or a promise to consumers about the quality education that will be delivered. The objective of this study is to investigate the key determinants that drive to brand equity, especially in its education industry. Data were collected from three private higher learning institutions in Sarawak using quantitative survey questionnaire. A total of 268 respondents from three different private higher learning institutions voluntarily participated in this survey. The WarpPLS (version 6.0) was used to perform the Partial Least Square – Structural Equation Modeling (PLS-SEM) estimation procedure to examine the six hypotheses developed. Interestingly, the results indicated that brand association and brand performance provided statistically significant contributions to the prediction of brand equity in higher learning institutions. Unexpectedly, brand loyalty was found no significant relationship with brand equity. In term of moderating impact, student satisfaction didn’t moderate the relationship between brand performance, brand association, and brand loyalty and institution’s brand equity. Theoretical and managerial implications of findings and some potential limitations of the study were highlighted. The research findings provide a substantial body of knowledge that enables higher learning providers to have a better understand and branding decisions. Besides, the results also provide insights into how brand loyalty, brand association, and brand performance may be better designed and delivered to enhance institution brand equity. Additionally, the findings of the study could help Sarawak government to develop new education policies to attract more local students to pursue their higher education in local. This study is one of very few studies which have investigates the perception of university brand equity among the students its dimensions that could guide the development of successful branding strategies for higher learning institutions in Sarawak.
{"title":"STUDENTS’ PERCEPTIONS OF BRAND EQUITY: THE MODERATING ROLE OF STUDENT SATISFACTION","authors":"Winnie Wong Poh Ming, Toh Ting Ling","doi":"10.47263/jasem.3(2)03","DOIUrl":"https://doi.org/10.47263/jasem.3(2)03","url":null,"abstract":"Building brand equity is an important strategy for higher education as the brand provides a signal or a promise to consumers about the quality education that will be delivered. The objective of this study is to investigate the key determinants that drive to brand equity, especially in its education industry. Data were collected from three private higher learning institutions in Sarawak using quantitative survey questionnaire. A total of 268 respondents from three different private higher learning institutions voluntarily participated in this survey. The WarpPLS (version 6.0) was used to perform the Partial Least Square – Structural Equation Modeling (PLS-SEM) estimation procedure to examine the six hypotheses developed. Interestingly, the results indicated that brand association and brand performance provided statistically significant contributions to the prediction of brand equity in higher learning institutions. Unexpectedly, brand loyalty was found no significant relationship with brand equity. In term of moderating impact, student satisfaction didn’t moderate the relationship between brand performance, brand association, and brand loyalty and institution’s brand equity. Theoretical and managerial implications of findings and some potential limitations of the study were highlighted. The research findings provide a substantial body of knowledge that enables higher learning providers to have a better understand and branding decisions. Besides, the results also provide insights into how brand loyalty, brand association, and brand performance may be better designed and delivered to enhance institution brand equity. Additionally, the findings of the study could help Sarawak government to develop new education policies to attract more local students to pursue their higher education in local. This study is one of very few studies which have investigates the perception of university brand equity among the students its dimensions that could guide the development of successful branding strategies for higher learning institutions in Sarawak.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41427094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Improving individual employee and organizational performance has been the main concern of many organizations for decades and several factors have also been studied as predictors of employee performance. However, the bulk of studies are mainly conducted in the private sector organizations with few attentions accorded to the public sector organizations, even though at present the difference between the two sectors is not much especially with introduction of privatization and New Public Management in the public sector. Drawing upon Social Exchange Theory and the application of Partial Least Square Structural Equation Modeling (PLS SEM), this study examined the mediating role of public service motivation on the relationship between job autonomy, communication practices and employee task and contextual performance. The participants were 288 senior staff of local governments in north-western part of Nigeria. The findings suggested that both job autonomy and communication practices predicted employee task and contextual performance. It was also found that public service motivation is an important mechanism (mediator) in the relationship.
{"title":"THE IMPACT OF JOB AUTONOMY AND COMMUNICATION PRACTICES ON EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF PUBLIC SERVICE MOTIVATION","authors":"Abubakar Tabiu","doi":"10.47263/jasem.3(2)02","DOIUrl":"https://doi.org/10.47263/jasem.3(2)02","url":null,"abstract":"Improving individual employee and organizational performance has been the main concern of many organizations for decades and several factors have also been studied as predictors of employee performance. However, the bulk of studies are mainly conducted in the private sector organizations with few attentions accorded to the public sector organizations, even though at present the difference between the two sectors is not much especially with introduction of privatization and New Public Management in the public sector. Drawing upon Social Exchange Theory and the application of Partial Least Square Structural Equation Modeling (PLS SEM), this study examined the mediating role of public service motivation on the relationship between job autonomy, communication practices and employee task and contextual performance. The participants were 288 senior staff of local governments in north-western part of Nigeria. The findings suggested that both job autonomy and communication practices predicted employee task and contextual performance. It was also found that public service motivation is an important mechanism (mediator) in the relationship.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45130224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
One of the basic observation in the social and behavioral sciences is that things are changed over the time. Longitudinal data analysis can yield valuable information about this change. Although many techniques have been developed to capitalize on these desirable features of longitudinal data, the structural equation modeling approach of building latent growth models (LGMs) has become one of the commonly used statistical models. A subset of data is taken from the National Longitudinal Survey 97, prepared by the Bureau of Labor Statistics, U.S. Four waves of mother monitoring reported by youth in the year 1997 to the year 2000 are used for the analysis. A total of 2675 adult respondents are used in our analysis. Mother monitoring scores reported by youth are used as a dependent variable. There are 52% male and 48% female in the data. Different linear, quadratic, autoregressive and moving average LGMs with gender as a covariate are used and compared to study the effects of mother monitoring over a 4 year period of time. It is found mom monitoring is increasing slowly over the period of time. An association was found between slop and intercept of fitted latent growth model and female has a significant effect on slop but not on the intercept of the fitted growth model. Five fit indices Chi-square, GFI, CFI, RMSEA, and AIC are used to select an appropriate model.
{"title":"APPLICATION OF LATENT GROWTH MODELING ON MOTHER-REPORTED MONITORING","authors":"A. Farooqi","doi":"10.47263/jasem.3(2)01","DOIUrl":"https://doi.org/10.47263/jasem.3(2)01","url":null,"abstract":"One of the basic observation in the social and behavioral sciences is that things are changed over the time. Longitudinal data analysis can yield valuable information about this change. Although many techniques have been developed to capitalize on these desirable features of longitudinal data, the structural equation modeling approach of building latent growth models (LGMs) has become one of the commonly used statistical models. A subset of data is taken from the National Longitudinal Survey 97, prepared by the Bureau of Labor Statistics, U.S. Four waves of mother monitoring reported by youth in the year 1997 to the year 2000 are used for the analysis. A total of 2675 adult respondents are used in our analysis. Mother monitoring scores reported by youth are used as a dependent variable. There are 52% male and 48% female in the data. Different linear, quadratic, autoregressive and moving average LGMs with gender as a covariate are used and compared to study the effects of mother monitoring over a 4 year period of time. It is found mom monitoring is increasing slowly over the period of time. An association was found between slop and intercept of fitted latent growth model and female has a significant effect on slop but not on the intercept of the fitted growth model. Five fit indices Chi-square, GFI, CFI, RMSEA, and AIC are used to select an appropriate model.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46588356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
E. Hernández, Lillian V. Rovira Millán, Stéphanie Velez, R. Santi, Pamela Farinacci García, L. Quintana, Jessica Navedo Santos, Bianca P. Feliciano Toro, Raquel De Jesús Caraballo, James Morell Fausto, Suilarim Cepeda Fax, Monica Lugo, L. Burgos, Norma Ortiz, Ivelize Sánchez Collazo, Liliana Díaz Pla, Miguel A. Toledo Medina, A. Quiros, Orlando M. Pagán Torres
There is evidence of the effects of exposure to workplace bullying on victims who may manifest symptoms of depression, anxiety, burnout, somatization, sleep difficulties, and posttraumatic stress; however, few studies have examined the impact of workplace bullying on suicidal ideation. The purpose of the present study was to examine the relationship between exposure to workplace bullying and suicidal ideation and how feelings of defeat and entrapment mediate this relationship. Also, it was intended to examine how rumination moderates this relationship. As a framework, it was used the Integrated Motivational-Volitional Model of Suicide Behavior (IMV) in which has been integrated several theoretical models of suicide. A total of 898 employed subjects participated in this cross-sectional design study. To examine the hypotheses, PLS-SEM model was used using the SMART-PLS program. Exposure to workplace bullying,defeat and entrapment were positively and significantly related to suicidal ideation. Meanwhile,feelings of defeat and entrapment mediated the relationship between exposure to workplace bullying and suicidal ideation and rumination moderated the relation between exposure to workplace bullying and feelings defeat. The results of the present study have both theoretical and practical implications, among which we can mention that results support and expand the IMV model of suicidal behavior. The exposure to workplace bullying brings a challenge for the psychologists in the occupational health context, and human resources practitioners in the management of this phenomenon in organizations to prevent it and in a worst case scenario, to respond in an effective manner due to its individual and organizational impact.
{"title":"EXPOSURE TO WORKPLACE BULLYING AND SUICIDAL IDEATION: AN EXPLORATORY STUDY","authors":"E. Hernández, Lillian V. Rovira Millán, Stéphanie Velez, R. Santi, Pamela Farinacci García, L. Quintana, Jessica Navedo Santos, Bianca P. Feliciano Toro, Raquel De Jesús Caraballo, James Morell Fausto, Suilarim Cepeda Fax, Monica Lugo, L. Burgos, Norma Ortiz, Ivelize Sánchez Collazo, Liliana Díaz Pla, Miguel A. Toledo Medina, A. Quiros, Orlando M. Pagán Torres","doi":"10.47263/jasem.3(1)06","DOIUrl":"https://doi.org/10.47263/jasem.3(1)06","url":null,"abstract":"There is evidence of the effects of exposure to workplace bullying on victims who may manifest symptoms of depression, anxiety, burnout, somatization, sleep difficulties, and posttraumatic stress; however, few studies have examined the impact of workplace bullying on suicidal ideation. The purpose of the present study was to examine the relationship between exposure to workplace bullying and suicidal ideation and how feelings of defeat and entrapment mediate this relationship. Also, it was intended to examine how rumination moderates this relationship. As a framework, it was used the Integrated Motivational-Volitional Model of Suicide Behavior (IMV) in which has been integrated several theoretical models of suicide. A total of 898 employed subjects participated in this cross-sectional design study. To examine the hypotheses, PLS-SEM model was used using the SMART-PLS program. Exposure to workplace bullying,defeat and entrapment were positively and significantly related to suicidal ideation. Meanwhile,feelings of defeat and entrapment mediated the relationship between exposure to workplace bullying and suicidal ideation and rumination moderated the relation between exposure to workplace bullying and feelings defeat. The results of the present study have both theoretical and practical implications, among which we can mention that results support and expand the IMV model of suicidal behavior. The exposure to workplace bullying brings a challenge for the psychologists in the occupational health context, and human resources practitioners in the management of this phenomenon in organizations to prevent it and in a worst case scenario, to respond in an effective manner due to its individual and organizational impact.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41607407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dicky Wiwittan Toto Ngadiman, Salmy Edawaty Yacoob, Hairunnizam Wahid
Debt culture is considered synonym amongst the low income household group. There are researches that indicate that loans amongst the low income household group, is not only with the purpose of fulfilling basic needs, but also for higher needs. If we explored from the hierarchy needs that introduced by Maslow (1954), there are five levels of needs required to be fulfilled, including social needs and self-esteem. According to the Maslow theory, individuals who can fulfill all of their needs is considered a healthy person, whereas those who are unable to fulfill their needs is at risk of being unhealthy or maybe sick in the human dimension. Therefore,humans in their effort to fulfil needs and desire would always find the best solution, even if they have to be in debt. Due to the passing of time, being in debt to fulfill a higher need is considered to be fair. Therefore, this research is conducted to observe the influence of social relationships and self-esteem towards the purchase of non-essential needs and the intention to add more debt among low-income groups in the plantation sector in Sabah. The word tahsiniyyat used in this study refer to non-basic expenses which is a requirement of the form of comfort and beauty. By using a questionnaire, we get 378 responses from low-income household individuals. The data analysis was carried out through Partial Least Squares-Structural Equation Modeling (PLSSEM) techniques by using the SmartPLS 2.0 M3 software. The results were statistically demonstrated their positive significant relationships between social relationships and selfesteem towards debt spending of tahsiniyyat needs and debt intention. This research is very beneficial in predicting debt behaviour among low-income group and useful to the monetary policy maker in order to implement the policy and assist this group. A few policy implications as well as suggestions were also discussed in this research.
{"title":"THE INFLUENCE OF SELF-ESTEEM AND SOCIAL RELATIONSHIPS TOWARDS THE DEBT BEHAVIOUR","authors":"Dicky Wiwittan Toto Ngadiman, Salmy Edawaty Yacoob, Hairunnizam Wahid","doi":"10.47263/jasem.3(1)05","DOIUrl":"https://doi.org/10.47263/jasem.3(1)05","url":null,"abstract":"Debt culture is considered synonym amongst the low income household group. There are researches that indicate that loans amongst the low income household group, is not only with the purpose of fulfilling basic needs, but also for higher needs. If we explored from the hierarchy needs that introduced by Maslow (1954), there are five levels of needs required to be fulfilled, including social needs and self-esteem. According to the Maslow theory, individuals who can fulfill all of their needs is considered a healthy person, whereas those who are unable to fulfill their needs is at risk of being unhealthy or maybe sick in the human dimension. Therefore,humans in their effort to fulfil needs and desire would always find the best solution, even if they have to be in debt. Due to the passing of time, being in debt to fulfill a higher need is considered to be fair. Therefore, this research is conducted to observe the influence of social relationships and self-esteem towards the purchase of non-essential needs and the intention to add more debt among low-income groups in the plantation sector in Sabah. The word tahsiniyyat used in this study refer to non-basic expenses which is a requirement of the form of comfort and beauty. By using a questionnaire, we get 378 responses from low-income household individuals. The data analysis was carried out through Partial Least Squares-Structural Equation Modeling (PLSSEM) techniques by using the SmartPLS 2.0 M3 software. The results were statistically demonstrated their positive significant relationships between social relationships and selfesteem towards debt spending of tahsiniyyat needs and debt intention. This research is very beneficial in predicting debt behaviour among low-income group and useful to the monetary policy maker in order to implement the policy and assist this group. A few policy implications as well as suggestions were also discussed in this research.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46209193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to examine the relationships between after-sales service, customer satisfaction, and loyalty. Moreover, this study also explains how after-sales services such as delivery, installation, product warranty, telephone/online supports, up gradation, and complaint influence customer loyalty with the mediating role of customer satisfaction. Online data were collected using a convenience sampling technique from 204 respondents who were currently using the Internet (i.e., 3G, 4G devices or fixed broadband) in Pakistan. The online-based questionnaire was implemented a five-point Likert scale with 38 items. Structural equation modeling (SEM) was performed to test the hypotheses. The results show (a) after-sales service has a significant influence on customer loyalty, (b) after-sales services effect customer satisfaction positively, (c) customer satisfaction has a direct and positive impact on loyalty, and (d) satisfaction partially mediates between after-sales service and loyalty. This study explains how service sector organizations maintain a profitable long-term relationship with customers, and how to get customer satisfaction and loyalty. In addition, this research may contribute to the literature that there exists a positive relationship between after-sales service, satisfaction, and loyalty which could apply to other service industries as well.
{"title":"AFTER SALES SERVICE, CUSTOMER SATISFACTION, AND LOYALTY IN TELECOM SECTOR","authors":"Muhammad Ashfaq","doi":"10.47263/jasem.3(1)04","DOIUrl":"https://doi.org/10.47263/jasem.3(1)04","url":null,"abstract":"This study aims to examine the relationships between after-sales service, customer satisfaction, and loyalty. Moreover, this study also explains how after-sales services such as delivery, installation, product warranty, telephone/online supports, up gradation, and complaint influence customer loyalty with the mediating role of customer satisfaction. Online data were collected using a convenience sampling technique from 204 respondents who were currently using the Internet (i.e., 3G, 4G devices or fixed broadband) in Pakistan. The online-based questionnaire was implemented a five-point Likert scale with 38 items. Structural equation modeling (SEM) was performed to test the hypotheses. The results show (a) after-sales service has a significant influence on customer loyalty, (b) after-sales services effect customer satisfaction positively, (c) customer satisfaction has a direct and positive impact on loyalty, and (d) satisfaction partially mediates between after-sales service and loyalty. This study explains how service sector organizations maintain a profitable long-term relationship with customers, and how to get customer satisfaction and loyalty. In addition, this research may contribute to the literature that there exists a positive relationship between after-sales service, satisfaction, and loyalty which could apply to other service industries as well.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":"98 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41284444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lei Mee Thien, S. Rasoolimanesh, A. Ng, Thurasamy Ramayah
The issues of measurement model misspecification and multicollinearity in leadership literature has provoked the current study to conceptualize and assess an integrated hierarchical Bass’s (1985) transformational and transactional leadership construct in education context. This study employed quantitative cross-sectional survey method. Data were collected from 322 teachers who were selected from 20 Malaysian secondary schools. Partial least squares structural equation modeling (PLS-SEM) approach with WarpPLS 5.0 was used to analyze the data. Convergent and discriminant validity of the six reflective first-order constructs were warranted. Results of redundancy analysis, significant weights, and acceptable variance inflation factor values supported the proposed third-order integrated hierarchical leadership construct. Results inform an implication on generating new knowledge regarding a hierarchical perspective of transformational and transactional leadership. Using PLS-SEM approach with new algorithms to assess the integrated hierarchical leadership construct can be a methodological contribution of this study. Limitations, implications, and suggestions for future studies were discussed.
{"title":"CONCEPTUALIZING AND ASSESSING AN INTEGRATED HIERARCHICAL LEADERSHIP CONSTRUCT IN EDUCATION CONTEXT","authors":"Lei Mee Thien, S. Rasoolimanesh, A. Ng, Thurasamy Ramayah","doi":"10.47263/jasem.3(1)03","DOIUrl":"https://doi.org/10.47263/jasem.3(1)03","url":null,"abstract":"The issues of measurement model misspecification and multicollinearity in leadership literature has provoked the current study to conceptualize and assess an integrated hierarchical Bass’s (1985) transformational and transactional leadership construct in education context. This study employed quantitative cross-sectional survey method. Data were collected from 322 teachers who were selected from 20 Malaysian secondary schools. Partial least squares structural equation modeling (PLS-SEM) approach with WarpPLS 5.0 was used to analyze the data. Convergent and discriminant validity of the six reflective first-order constructs were warranted. Results of redundancy analysis, significant weights, and acceptable variance inflation factor values supported the proposed third-order integrated hierarchical leadership construct. Results inform an implication on generating new knowledge regarding a hierarchical perspective of transformational and transactional leadership. Using PLS-SEM approach with new algorithms to assess the integrated hierarchical leadership construct can be a methodological contribution of this study. Limitations, implications, and suggestions for future studies were discussed.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43331574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jonathan Lee, Heungsun Hwang, An Tran, Astrid L. Keel
Firms devote large amounts of resources toward customer retention practices since relationship duration is a key driver in enhancing customer lifetime value. We posit that customer inertia plays an important role in determining service duration. In analysing service duration, we incorporate inertia into existing models that feature customer satisfaction, loyalty, and switching costs. A structural equation model is used to show the effect of latent mediation effect of inertia. We find that the mediating role of inertia is significant and the latent interaction effect of loyalty and inertia on service duration is also significant.
{"title":"THE MEDIATION EFFECT OF INERTIA ON SERVICE DURATION","authors":"Jonathan Lee, Heungsun Hwang, An Tran, Astrid L. Keel","doi":"10.47263/jasem.3(1)02","DOIUrl":"https://doi.org/10.47263/jasem.3(1)02","url":null,"abstract":"Firms devote large amounts of resources toward customer retention practices since relationship duration is a key driver in enhancing customer lifetime value. We posit that customer inertia plays an important role in determining service duration. In analysing service duration, we incorporate inertia into existing models that feature customer satisfaction, loyalty, and switching costs. A structural equation model is used to show the effect of latent mediation effect of inertia. We find that the mediating role of inertia is significant and the latent interaction effect of loyalty and inertia on service duration is also significant.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45276686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Memon, J. Cheah, Thurasamy Ramayah, H. Ting, Francis Chuah, T. Cham
This editorial is dedicated to moderation analysis. Similar to what we did with the earlier editorial about mediation analysis, this editorial addresses seven key issues related to moderation and provides guidelines to justify the inclusion of moderator(s) and perform the analysis. Specifically, it discusses identification, conceptualization, usage, analysis, and reporting of moderating variables. Additionally, it also explains several approaches pertaining to moderation analysis and highlights the key differences between a simple moderation analysis and a multi-group analysis. We hope that this editorial will be useful to academics and research students to conduct moderation analysis with rigor.
{"title":"MODERATION ANALYSIS: ISSUES AND GUIDELINES","authors":"M. Memon, J. Cheah, Thurasamy Ramayah, H. Ting, Francis Chuah, T. Cham","doi":"10.47263/jasem.3(1)01","DOIUrl":"https://doi.org/10.47263/jasem.3(1)01","url":null,"abstract":"This editorial is dedicated to moderation analysis. Similar to what we did with the earlier editorial about mediation analysis, this editorial addresses seven key issues related to moderation and provides guidelines to justify the inclusion of moderator(s) and perform the analysis. Specifically, it discusses identification, conceptualization, usage, analysis, and reporting of moderating variables. Additionally, it also explains several approaches pertaining to moderation analysis and highlights the key differences between a simple moderation analysis and a multi-group analysis. We hope that this editorial will be useful to academics and research students to conduct moderation analysis with rigor.","PeriodicalId":33617,"journal":{"name":"Journal of Applied Structural Equation Modeling","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"70779731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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