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Faktor yang Mempengaruhi Kepuasan Konsumen dan Minat Beli Ulang Pada Bisnis Bridal dan Make-Up 影响消费者满意度和对婚礼业务和化妆的兴趣的因素
Pub Date : 2022-09-30 DOI: 10.34208/mb.v14i2.1556
Aurel Jovandio Cahyadi, Dhyah Harjanti
People's lifestyles that are increasingly paying attention to appearance cause the bridal and make-up service business to be increasingly in demand. Bridal and make-up service businesses are now serving weddings and various events. This condition causes the bridal and make-up businesses must be more competitive. Service providers must be able to understand the factors that can satisfy consumers and make them willing to make repeat purchases. This study aims to test whether service quality, product quality, and price reasonableness can increase satisfaction and generate repurchase interest in bridal and make-up business customers in Surabaya. This study used quantitative research methods by surveying 250 bridal and make-up business consumers in Surabaya. Then the data obtained was processed using Partial Least Squares. The results of the study prove that service quality, product quality, and fairness of prices have a positive effect on consumer satisfaction and repurchase interest.
人们的生活方式越来越注重外表,这使得婚庆彩妆服务行业的需求越来越大。新娘和化妆服务公司现在为婚礼和各种活动提供服务。这种情况导致新娘和化妆企业必须更具竞争力。服务提供商必须能够了解能够满足消费者并使他们愿意重复购买的因素。本研究旨在检验服务品质、产品品质、价格合理是否能提高泗水彩妆业顾客的满意度,并产生再购买兴趣。本研究采用定量研究方法,对泗水市250名新娘彩妆业务消费者进行了调查。然后用偏最小二乘法对得到的数据进行处理。研究结果表明,服务质量、产品质量和价格公平性对消费者满意度和再购买兴趣有正向影响。
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引用次数: 0
Effectiveness of Pay for Performance Incentive System on Projects Performance 绩效薪酬激励制度对项目绩效的影响
Pub Date : 2022-09-30 DOI: 10.34208/mb.v14i2.1662
Ni Wayan Kurnia Dewi, I. M. D. J. Sulastra, I. M. A. Putrayasa
This study examines the effectiveness of implementing a project performance-based employee incentive system at a state-owned construction company in Indonesia, PT PP (Persero) Tbk. The data were analyzed using a quantitative approach, with the Key Performance Indicator (KPI) for each project before and after the implementation of the project performance-based incentive system. The data was tested using the Wilcoxon test to see if there were statistical differences in project performance before and after the implementation of the project performance-based employee incentive system. The results show that there are statistically significant differences in project KPIs before and after the implementation of the project performance-based employee incentive system. The project KPIs show a higher average value than before the implementation of this system. This research contributes especially for construction companies regarding the pros and cons of implementing a project performance-based incentive system because it is proven to be effective in motivating employees in increasing the average performance of their projects which affect the company's overall performance.
本研究考察了印尼一家国有建筑公司PT PP (Persero) Tbk实施基于项目绩效的员工激励制度的有效性。采用定量方法对数据进行分析,并在实施项目绩效激励制度前后为每个项目制定关键绩效指标(KPI)。采用Wilcoxon检验对数据进行检验,观察实施基于项目绩效的员工激励制度前后的项目绩效是否存在统计学差异。结果表明,实施项目绩效员工激励制度前后,项目kpi存在显著的统计学差异。项目kpi的平均值较系统实施前有所提高。这项研究特别有助于建筑公司关于实施基于项目绩效的激励制度的利弊,因为它被证明是有效的激励员工提高项目的平均绩效,从而影响公司的整体绩效。
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引用次数: 0
Pengaruh Motivasi, Kepemimpinan, dan Disiplin Kerja terhadap Kinerja Karyawan Pada PT. X 动机、领导和工作纪律对PT. X的员工绩效的影响
Pub Date : 2022-09-30 DOI: 10.34208/mb.v14i2.1189
Chyntia Chyntia, Setia Tjahyanti
This research was intended to analyze whether Motivation, Leadership, and The Discipline of Work affects employees work on PT. X. The population in this study are permanent employees of PT. X. the population in this study was 146 employees and the sample of this study was 92 employees and the sampling technique used was Purposive Sampling. The method used in this research is a descriptive and causal method. Hypothesis testing in this study uses multiple linear regression analysis    method. The data used in this research is a data designed internal covered questionnaires, Based on the results of this study, it is known that motivation and leadership have a significant effect on employee performance. Meanwhile, the Work Discipline doesn’t affect significantly to employee performance on PT. X.
本研究旨在分析动机、领导力和工作纪律是否会影响员工在PT. x的工作。本研究的人群是PT. x的长期员工。本研究的人群是146名员工,本研究的样本是92名员工,使用的抽样技术是有目的的抽样。在本研究中使用的方法是描述性和因果法。本研究的假设检验采用多元线性回归分析方法。本研究使用的数据是一个数据设计的内部覆盖问卷,根据本研究的结果,我们知道动机和领导对员工绩效有显著的影响。同时,工作纪律对员工在PT. X上的绩效影响不显著。
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引用次数: 0
Pengaruh Ukuran Perusahaan, Kepemilikan Manajerial, dan Faktor Lainnya terhadap Manajemen Laba 公司规模、管理所有权和其他因素对利润管理的影响
Pub Date : 2022-09-30 DOI: 10.34208/mb.v14i2.1664
William Yehezkiel, Sugiarto Prajitno
The purpose of this research was to obtain empirical evidence regarding the effect of firm size (SIZE), managerial ownership (MOWN), liquidity ratio (LIQ), leverage (LEV), cash flow from operations (CFO), profitability ratio (ROA), and firm age (AGE) to earnings management (DAC). The population taken from this research are 462 non-financial companies listed on the Indonesia Stock Exchange (IDX) in the period 2017 to 2020. The sample in this study used 87 companies with a total of 261 companies data used. The method used in sampling in this research uses purposive sampling with six sample criteria. While the technique used in this research is multiple regression model. The result of this study indicate that firm size variable affect on earnings management while managerial ownership, liquidity ratios, leverage, cash flow from operations, profitability ratios, and firm age have no affect on earnings management.
本研究的目的是获得关于企业规模(size)、管理层所有权(MOWN)、流动性比率(LIQ)、杠杆率(LEV)、经营现金流(CFO)、盈利能力比率(ROA)和企业年龄(age)对盈余管理(DAC)影响的实证证据。从这项研究中获得的人口是2017年至2020年期间在印度尼西亚证券交易所(IDX)上市的462家非金融公司。本研究的样本使用了87家公司,共使用了261家公司的数据。本研究的抽样方法采用目的性抽样,有六个抽样标准。而本研究采用的技术是多元回归模型。本研究结果表明,企业规模变量对盈余管理有影响,而管理层持股、流动性比率、杠杆率、经营现金流、盈利能力比率和企业年龄对盈余管理无影响。
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引用次数: 0
Peningkatan Penjualan melalui Brand Loyalty 通过品牌忠诚增加销售
Pub Date : 2022-09-30 DOI: 10.34208/mb.v14i2.1676
Fenny Tanuwijaya, Nuno Sutrisno
This research aims to determine the effect of Brand Evaluation, Trust, Satisfaction, Brand Relationship, Brand Affect, Brand Image, and Product Quality on Brand Loyalty users of Dettol antiseptic bath soap in DKI Jakarta. The population in this study was the customers of of Dettol antiseptic bath soap, living in DKI Jakarta. The samples were 146 respondents by purposive sampling method. The Assessment of each variable used 5 points of Likert Scale.  Data processing used multiple regression. The results of this study indicate that there is an influence Trust, Satisfaction, Brand Image, and Product Quality on Brand Loyalty of Dettol antiseptic bath soap in DKI Jakarta.
本研究旨在探讨品牌评价、信任、满意度、品牌关系、品牌影响、品牌形象、产品品质对雅加达DKI Dettol消毒沐浴皂品牌忠诚使用者的影响。本研究的人群是居住在雅加达DKI的Dettol消毒沐浴皂的顾客。采用目的抽样法,抽取146名调查对象。每个变量的评估采用李克特量表的5分。数据处理采用多元回归。本研究结果显示,信任、满意度、品牌形象、产品品质对雅加达DKI Dettol消毒沐浴皂品牌忠诚度有影响。
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引用次数: 0
Mempertahankan Loyalitas Penikmat Kopi melalui Trust, Satisfaction, Value, Happiness dan Brand Image 通过信任、满意、价值、幸福和品牌形象来保持咖啡鉴赏家的忠诚
Pub Date : 2022-09-30 DOI: 10.34208/mb.v14i2.1102
Fajar Nur Feriyanto, V. Briliana
The purpose of this study was to determine and analyze the effect of trust, satisfaction, value, happiness and brand image on loyalty to Starbucks customers in Jakarta. This research design uses descriptive and causal research, using a Likert scale that uses five points in its measurement. The method of determining the sample using purposive sampling method with primary and secondary data. The sample used as many as 110 respondents and data analysis using multiple linear regression with IBM SPSS statistics 25 as a test tool. The results obtained in this study that trust, satisfaction, value and happiness have an effect on loyalty to Starbucks customers in Jakarta, but brand image has no effect on loyalty.
本研究的目的是确定和分析信任,满意度,价值,幸福和品牌形象对雅加达星巴克顾客忠诚度的影响。本研究设计采用描述性和因果性研究,使用李克特量表,在其测量中使用五个点。确定样本的方法采用有目的的抽样方法,采用一手资料和第二手资料。样本使用了多达110名受访者,并使用IBM SPSS统计25作为测试工具使用多元线性回归进行数据分析。本研究得到的结果是信任、满意、价值和幸福对雅加达星巴克顾客的忠诚度有影响,而品牌形象对忠诚度没有影响。
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引用次数: 0
Determinan Pengungkapan Corporate Social Responsibility 决定彭甲的企业社会责任
Pub Date : 2022-09-30 DOI: 10.34208/mb.v14i2.1674
Nathaniel Archel Tiwow, Nicken Destriana, dikenal luas oleh, masyarakat dengan, sebutan tanggung, jawab sosial didefinisikan, oleh Fahad dan Nidheesh
The purpose of this research is to obtain empirical evidence about the factors that affect corporate social responsibility disclosure. This research determines whether there is an effect of media exposure, taxes aggressiveness, institutional ownership, managerial ownership, independent board, the board size, and profitability on corporate social responsibility disclosure. The objects of this research are manufacturing firms listed on Indonesia Stock Exchange (IDX) during the research period 2018-2020. The samples are chosen by using purposive sampling methods. There are 42 companies that met the criteria used in this research. The research model is analyzed by using multiple regression. Corporate social responsibility disclosure as the dependent variable using the 78-items index provided by Sembiring (2005). The result of this research shows that independent board and board size have a positive effect on corporate social responsibility disclosure. The presence of the board of commissioners in the company can increase the power of supervision to be able to provide pressure/encouragement to management in improving the quality of disclosure of company information and ensuring that CSR activities are carried out by the company.
本研究的目的是获得影响企业社会责任披露的因素的实证证据。本研究考察媒体曝光、税收攻击性、机构所有权、管理层所有权、独立董事会、董事会规模和盈利能力是否对企业社会责任披露有影响。本研究的对象是2018-2020年研究期间在印度尼西亚证券交易所(IDX)上市的制造业公司。样本的选择采用有目的的抽样方法。有42家公司符合本研究中使用的标准。采用多元回归对研究模型进行分析。企业社会责任披露作为因变量,采用Sembiring(2005)提供的78项指标。研究结果表明,独立董事会和董事会规模对企业社会责任披露具有正向影响。董事会在公司的存在可以增加监督的权力,能够对管理层施加压力/鼓励,以提高公司信息披露的质量,确保公司开展企业社会责任活动。
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引用次数: 1
Earnings Management: Disclosure Quality and Director Characteristics 盈余管理:披露质量与董事特征
Pub Date : 2022-09-01 DOI: 10.34208/mb.v14i1.1686
Livia Aldisa Muliawan, Yulius Kurnia Susanto, Dewi Sari Wijoyo
The purpose of this research is to get empirical evidence about the influence of disclosure quality and director characteristics on earnings management. Director characteristics are director size, gender, tenure, and independent commissioner. This research used 81 manufacturing companies which are listed in Indonesia Stock Exchange from 2016 until 2018 and selected using purposive sampling method and analyzed using multiple regression. The result of this research found that the effect of director size and tenure on earnings management were negative and significant. The other hand, disclosure quality, director gender, and independent commissioner have not influence to earnings management. The larger the directors size and long as director will make authority become spread and minimize the chance for doing earnings management.
本研究的目的是获得披露质量和董事特征对盈余管理影响的实证证据。董事特征包括董事规模、性别、任期和独立董事。本研究以2016年至2018年在印尼证券交易所上市的81家制造业企业为样本,采用有目的抽样方法进行选择,并采用多元回归进行分析。本研究结果发现,董事规模和任期对盈余管理的影响为负且显著。另一方面,披露质量、董事性别和独立董事对盈余管理没有影响。董事规模越大,董事人数越长,权力越分散,进行盈余管理的机会就越小。
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引用次数: 0
Factors affecting Firm Value of Miscellaneous Industry Companies on Indonesia Stock Exchange 影响印尼证券交易所杂业公司价值的因素
Pub Date : 2022-09-01 DOI: 10.34208/mb.v14i1.1684
Dieky Wilsen, Stella Stella
The purpose of this research is to analyze the influence of leverage, dividend policy, effectiveness, efficiency and firm size to firm value with Ln stock price proxy, and compare it to prior research that correlates with this research. Data used in this research is the annual financial statements of miscellaneous industry companies, which is listed in Indonesia Stock Exchange 2012-2020 period. The sampling method used in this research is purposive sampling, which 5 companies met the criteria, and analyzed using panel data with fixed effect model. The result of this research indicates that leverage, dividend policy, efficiency and firm size don’t influence firm value, while efficiency has an influence on firm value.
本研究的目的是通过Ln股价代理分析杠杆、股利政策、有效性、效率和公司规模对公司价值的影响,并与之前与本研究相关的研究进行比较。本研究使用的数据为2012-2020年期间在印尼证券交易所上市的杂业公司年度财务报表。本研究采用的抽样方法是有目的抽样,其中有5家公司符合标准,并采用固定效应模型的面板数据进行分析。研究结果表明,杠杆率、股利政策、效率和企业规模对企业价值没有影响,而效率对企业价值有影响。
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引用次数: 1
Impacts of Firm Characteristics on Mining Companies Capital Structure 企业特征对矿业公司资本结构的影响
Pub Date : 2022-09-01 DOI: 10.34208/mb.v14i1.1681
Grace Marvellous Ryanata, Tita Deitiana
This research is made with the main purpose of analyzing the impacts of firm-level determinants of capital structure that include profitability, firm size, liquidity, non-debt tax shield, as well as asset tangibility. The objects of this research are mining companies listed on the Indonesian Stock Exchange for the period 2012-2020. The sample of this research comprises of 7 companies that have been selected through the use of purposive sampling method and uses multiple regression with panel data approach as the method of data analysis. The result of this research shows that all variables except for firm size have an impact on capital structure. Profitability, liquidity, non-debt tax shield, asset tangibility are found to negatively impact capital structure.
本研究的主要目的是分析企业层面的资本结构决定因素的影响,包括盈利能力、企业规模、流动性、非债务税盾以及资产有形性。本研究的对象是2012-2020年期间在印尼证券交易所上市的矿业公司。本研究的样本包括7家公司,通过使用有目的的抽样方法选择,使用多元回归与面板数据法作为数据分析的方法。研究结果表明,除企业规模外,所有变量都对资本结构有影响。盈利能力、流动性、非债务税盾、资产有形性对资本结构有负向影响。
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引用次数: 0
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Media Bisnis
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