Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.134264
Sunil Hwang, Seong Jong Joo, Hokey Min, John M. Dickens
{"title":"Examining the roles of buyer knowledge protectiveness and supplier absorptive capacity in joint new product development","authors":"Sunil Hwang, Seong Jong Joo, Hokey Min, John M. Dickens","doi":"10.1504/ijsom.2023.134264","DOIUrl":"https://doi.org/10.1504/ijsom.2023.134264","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135007543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10060304
Tanusree Dutta, Sasadhar Bera, AMIT Sachan, Piyush Gupta
{"title":"Study on the influence of perceived service process belief on overall customer satisfaction: The role of stage satisfaction","authors":"Tanusree Dutta, Sasadhar Bera, AMIT Sachan, Piyush Gupta","doi":"10.1504/ijsom.2023.10060304","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10060304","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135560300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10053683
Djalma Silva Guimarães Júnior, F. Melo, Kleber José Tenório Tavares, J. Oliveira, Poliana Gomes
{"title":"Industry 4.0 maturity model: an assessment in manufacturing enterprises","authors":"Djalma Silva Guimarães Júnior, F. Melo, Kleber José Tenório Tavares, J. Oliveira, Poliana Gomes","doi":"10.1504/ijsom.2023.10053683","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10053683","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10056744
Bright Tanzubil Junior, Oswald Atiga
{"title":"Exploring the Internal Supply Chain Management Practices for Tertiary Institutions in Ghana: Evidence from Bolgatanga Technical University","authors":"Bright Tanzubil Junior, Oswald Atiga","doi":"10.1504/ijsom.2023.10056744","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10056744","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10057895
Navin Mathew, G. Varaprasad
{"title":"Superimposition of adoption model on the hierarchy of needs - A case of four-wheeler electric vehicles in India","authors":"Navin Mathew, G. Varaprasad","doi":"10.1504/ijsom.2023.10057895","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10057895","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10058199
E. Sobral, Djalma Silva Guimarães Júnior, Shynaide Mafra Holanda Maia, F. Melo
{"title":"Evaluation of the Degree of Digitalisation: a Study in Law Offices","authors":"E. Sobral, Djalma Silva Guimarães Júnior, Shynaide Mafra Holanda Maia, F. Melo","doi":"10.1504/ijsom.2023.10058199","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10058199","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.132859
Albi Thomas, M. Suresh
{"title":"Readiness assessment for change in primary healthcare due to COVID-19 pandemic","authors":"Albi Thomas, M. Suresh","doi":"10.1504/ijsom.2023.132859","DOIUrl":"https://doi.org/10.1504/ijsom.2023.132859","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10058788
Rishu Sharma
{"title":"Simulating the conditions of variability for service system- A case of Automobile Service Centre","authors":"Rishu Sharma","doi":"10.1504/ijsom.2023.10058788","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10058788","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.130176
A. Hassanpoor, Saeed Jafarinia, Y. Vakili, Seyyed Javad Marashi
{"title":"Organisational forgetting in organisations: identifying the causes and contexts using thematic analysis method","authors":"A. Hassanpoor, Saeed Jafarinia, Y. Vakili, Seyyed Javad Marashi","doi":"10.1504/ijsom.2023.130176","DOIUrl":"https://doi.org/10.1504/ijsom.2023.130176","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66762073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.133413
Shih Hao Liu, Chin Hsiang Tsai
{"title":"Service quality of ski group package tours: a modified importance-performance analysis","authors":"Shih Hao Liu, Chin Hsiang Tsai","doi":"10.1504/ijsom.2023.133413","DOIUrl":"https://doi.org/10.1504/ijsom.2023.133413","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135497464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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