Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10055655
Sérgio Nogueira Fiuza, Ualison Rébula de Oliveira, Felipe Cerchiareto Pereira, V. Fernandes
{"title":"Zero defect philosophy and 8D method applied to improve technical documentation of oil and gas segment suppliers","authors":"Sérgio Nogueira Fiuza, Ualison Rébula de Oliveira, Felipe Cerchiareto Pereira, V. Fernandes","doi":"10.1504/ijsom.2023.10055655","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10055655","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10054453
Nandan Prabhu, S. Lakshminarayanan, Abhishek K P Rao, Yogesh Pai
{"title":"When 'more' is not 'enough' in restaurants: Do the challenge demands and service recovery performance compel a negative influence of the service recovery system on customer justice perceptions","authors":"Nandan Prabhu, S. Lakshminarayanan, Abhishek K P Rao, Yogesh Pai","doi":"10.1504/ijsom.2023.10054453","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10054453","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Validating the relationship of information technology in the service supply chain: A Developing Country Perspective","authors":"Subhodeep Mukherjee, Rita Roy, Manish Mohan Baral, Venkataiah Chittipaka","doi":"10.1504/ijsom.2023.10054673","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10054673","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10055228
Hashem Alshurafat, A. Alzoubi, Firas Dahmash
{"title":"Work overload, toxic leadership and internal auditors' turnover intention: Evidence from Jordan","authors":"Hashem Alshurafat, A. Alzoubi, Firas Dahmash","doi":"10.1504/ijsom.2023.10055228","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10055228","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10058210
J. Swanepoel, H. Phuluwa, Sannah Sithole, Makinde Olasumbo
{"title":"A Multi-Criteria Classification Framework for Inventory Items Management at the Department of Defense","authors":"J. Swanepoel, H. Phuluwa, Sannah Sithole, Makinde Olasumbo","doi":"10.1504/ijsom.2023.10058210","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10058210","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10058780
Badr Banhmeid, Abdulrahman Aljabr
{"title":"The Moderating Effect of Advanced Manufacturing Technologies Mechanisms on the Relationship between Production Complexity and Costing System Design: Evidence from Saudi Arabia","authors":"Badr Banhmeid, Abdulrahman Aljabr","doi":"10.1504/ijsom.2023.10058780","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10058780","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66761836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.132858
Kathyana Vanessa Diniz Santos, F. P. Arantes, M. S. A. Leite, Antônio Cézar Bornia
{"title":"Supplier's performance evaluation in supply chains using item response theory","authors":"Kathyana Vanessa Diniz Santos, F. P. Arantes, M. S. A. Leite, Antônio Cézar Bornia","doi":"10.1504/ijsom.2023.132858","DOIUrl":"https://doi.org/10.1504/ijsom.2023.132858","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66762195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10059341
Sonia Garg
{"title":"Influence of Macroeconomic Variables on Indian Commodity Futures Prices: Case of Agricultural Commodities","authors":"Sonia Garg","doi":"10.1504/ijsom.2023.10059341","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10059341","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135649737","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.10059355
Anssi Panula, Mervi Vähätalo, Anu Bask
{"title":"Bridging modular service architecture and performance of the service delivery process: An example from the healthcare setting","authors":"Anssi Panula, Mervi Vähätalo, Anu Bask","doi":"10.1504/ijsom.2023.10059355","DOIUrl":"https://doi.org/10.1504/ijsom.2023.10059355","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135653446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1504/ijsom.2023.134261
Anastasios Tsogkas, Giannis T. Tsoulfas, Panos Τ. Chountalas
{"title":"Business process reengineering in the public sector service supply chain: the case of the Greek archaeological resources fund","authors":"Anastasios Tsogkas, Giannis T. Tsoulfas, Panos Τ. Chountalas","doi":"10.1504/ijsom.2023.134261","DOIUrl":"https://doi.org/10.1504/ijsom.2023.134261","url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135009094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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