Pub Date : 2023-10-04DOI: 10.1007/s42087-023-00364-4
Sabina Pultz, Katia Dupret
Abstract Digital technologies and new ways of organising transform the way we experience work. This paper seeks to contribute to our understanding of the role of digital emotional labour (EL) among knowledge workers. We investigate the EL involved in digital communication practices among co-located knowledge workers employed in an agile IT-consultancy firm with a relatively flat hierarchy. Based on rich qualitative data, we analyse how the specific socio-material infrastructures of a democratic communication technology called ‘Flowdock’ give rise to EL (Hochschild in American Journal of Sociology, 85 (3), 551–575, 1979, University of California Press , 1983). The study contributes theoretically by developing work on EL in a digital context by engaging with Oudshoorn’s ( Sociology of Health & Illness, 31 (3), 390–405, 2009) term ‘digital proximity’. This implies opening up EL to a more dynamic and situated approach and contributing to the organisational research scrutinising the EL of backstage professionals. The paper concludes that online communication creates new demands of managing emotions in relation to 4 themes key to agile organising: (1) working as whole persons, (2) creating partnerships, (3) unclear decision-making and lastly (4) informal power dynamics. We discuss implications of the overall finding that knowledge workers face increased demands mixing social and technical skills.
数字技术和新的组织方式改变了我们体验工作的方式。本文旨在帮助我们理解数字情绪劳动(EL)在知识型员工中的作用。我们研究了在一个层次结构相对平坦的敏捷it咨询公司工作的同地知识员工在数字通信实践中所涉及的EL。基于丰富的定性数据，我们分析了被称为“Flowdock”的民主通信技术的特定社会物质基础设施如何产生EL (Hochschild在《美国社会学杂志》，85(3)，551-575,1979;加州大学出版社，1983)。该研究通过与Oudshoorn的《健康社会学》(Sociology of Health &疾病，31(3)，390-405,2009)术语“数字接近”。这就意味着要开放学习语言，采用一种更加动态和情境化的方法，并为审查后台专业人员学习语言的组织研究做出贡献。本文的结论是，在线交流创造了与敏捷组织关键的4个主题相关的管理情绪的新需求:(1)作为整体工作，(2)建立伙伴关系，(3)不明确的决策，最后(4)非正式的权力动态。我们讨论了知识工作者面临社会技能和技术技能混合需求增加的总体发现的含义。
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Pub Date : 2023-09-20DOI: 10.1007/s42087-023-00363-5
Fabienne Gfeller, Tania Zittoun
Abstract The study of ageing, which received growing attention over the past 30 years, has progressively realised the importance of the cultural, historical, and socio-economical environment for the various courses of ageing. However, we believe that it could be further conceptualised. First, we propose to enrich it through the notion of “landscape of care” developed by geography. Second, the distinction developed by sociocultural psychologists between sociogenesis, microgenesis, and ontogenesis is useful to articulate different scales of the landscape of care and to consider individual trajectories. Finally, the notion of boundary object leads us to discuss how a specific object might play a bridging function in this landscape. We draw on a regional case study carried out in a Swiss canton where the building of “flats with referees” is part of a new policy that aims at adapting the care and support network to demographic change and to favour ageing in place. Our hypothesis is that these flats may have a function of boundary object as they lead various actors to collaborate. Based on observations, desk research, and interviews, the study shows that on a sociogenetic level, these flats have a bridging function. However, on ontogenetic and microgenetic levels, divergences and misunderstandings hinder these flats to fully achieve this function. By examining the changes in the landscape of care, this article contributes to a better understanding of people’s trajectories within their sociocultural environments.
{"title":"A New Housing Mode in a Regional Landscape of Care: A Sociocultural Psychological Study of a Boundary Object","authors":"Fabienne Gfeller, Tania Zittoun","doi":"10.1007/s42087-023-00363-5","DOIUrl":"https://doi.org/10.1007/s42087-023-00363-5","url":null,"abstract":"Abstract The study of ageing, which received growing attention over the past 30 years, has progressively realised the importance of the cultural, historical, and socio-economical environment for the various courses of ageing. However, we believe that it could be further conceptualised. First, we propose to enrich it through the notion of “landscape of care” developed by geography. Second, the distinction developed by sociocultural psychologists between sociogenesis, microgenesis, and ontogenesis is useful to articulate different scales of the landscape of care and to consider individual trajectories. Finally, the notion of boundary object leads us to discuss how a specific object might play a bridging function in this landscape. We draw on a regional case study carried out in a Swiss canton where the building of “flats with referees” is part of a new policy that aims at adapting the care and support network to demographic change and to favour ageing in place. Our hypothesis is that these flats may have a function of boundary object as they lead various actors to collaborate. Based on observations, desk research, and interviews, the study shows that on a sociogenetic level, these flats have a bridging function. However, on ontogenetic and microgenetic levels, divergences and misunderstandings hinder these flats to fully achieve this function. By examining the changes in the landscape of care, this article contributes to a better understanding of people’s trajectories within their sociocultural environments.","PeriodicalId":36162,"journal":{"name":"Human Arenas","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136308118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-14DOI: 10.1007/s42087-023-00360-8
William Angkasa
Abstract Chanting has been in existence since time immemorial and is thought to emerge as a way to convey information about visceral and affective states. Chanting synchronously allows participants to synchronize their actions and affective states for it requires them to actively and coordinatively participate in it. This phenomenon can be observed in various social rituals across times and cultures all around the world, including in social movement repertoires, such as demonstrations and street protests. Since emotions play a pivotal role in social movements, gaining insights into how chanting can be used as a “tool” for emoting and evoking emotions in such contexts is useful. For this purpose, the lens of situated cognition and affectivity is used to analyze how activists' interactions during occurrences of synchronous chanting facilitate distributed emotions among the participating chanters. Looking at cases of social movements in Indonesia, a multi-ethnic nation-state, which has its own demonstration culture embedded in its sociocultural-historical context, it is argued that synchronous chanting as an emoting tool is coupled to Indonesian activists of various groups. Some of these chants even date back to more than two decades ago, beginning when Indonesian youth fought against the despotic regime of President Suharto and his New Order, to hundreds of years ago when the founding fathers fought against colonialism. Based on the said framework, the analysis concludes that synchronous chanting can be used as a tool for not only emoting but also manipulating people.
{"title":"Synchronous Chanting in Indonesian Social Movement Repertoires: A Tool for Emoting and for Manipulating Emoters","authors":"William Angkasa","doi":"10.1007/s42087-023-00360-8","DOIUrl":"https://doi.org/10.1007/s42087-023-00360-8","url":null,"abstract":"Abstract Chanting has been in existence since time immemorial and is thought to emerge as a way to convey information about visceral and affective states. Chanting synchronously allows participants to synchronize their actions and affective states for it requires them to actively and coordinatively participate in it. This phenomenon can be observed in various social rituals across times and cultures all around the world, including in social movement repertoires, such as demonstrations and street protests. Since emotions play a pivotal role in social movements, gaining insights into how chanting can be used as a “tool” for emoting and evoking emotions in such contexts is useful. For this purpose, the lens of situated cognition and affectivity is used to analyze how activists' interactions during occurrences of synchronous chanting facilitate distributed emotions among the participating chanters. Looking at cases of social movements in Indonesia, a multi-ethnic nation-state, which has its own demonstration culture embedded in its sociocultural-historical context, it is argued that synchronous chanting as an emoting tool is coupled to Indonesian activists of various groups. Some of these chants even date back to more than two decades ago, beginning when Indonesian youth fought against the despotic regime of President Suharto and his New Order, to hundreds of years ago when the founding fathers fought against colonialism. Based on the said framework, the analysis concludes that synchronous chanting can be used as a tool for not only emoting but also manipulating people.","PeriodicalId":36162,"journal":{"name":"Human Arenas","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134913870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-08DOI: 10.1007/s42087-023-00361-7
Bob Uttl
{"title":"Student Evaluation of Teaching (SET): Why the Emperor Has No Clothes and What We Should Do About It","authors":"Bob Uttl","doi":"10.1007/s42087-023-00361-7","DOIUrl":"https://doi.org/10.1007/s42087-023-00361-7","url":null,"abstract":"","PeriodicalId":36162,"journal":{"name":"Human Arenas","volume":"41 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86429893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-02DOI: 10.1007/s42087-023-00359-1
P. Kowalski, A. Taylor
{"title":"Exploring the Ecology: Beyond Cameron and Khanna","authors":"P. Kowalski, A. Taylor","doi":"10.1007/s42087-023-00359-1","DOIUrl":"https://doi.org/10.1007/s42087-023-00359-1","url":null,"abstract":"","PeriodicalId":36162,"journal":{"name":"Human Arenas","volume":"14 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89962969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-17DOI: 10.1007/s42087-023-00356-4
C. I. Rani, M. Lakshmi
{"title":"Sport and Myth: Reviving Indian Ancient Athletes’ Self-Concept in Psychological and Spiritual Dimensions","authors":"C. I. Rani, M. Lakshmi","doi":"10.1007/s42087-023-00356-4","DOIUrl":"https://doi.org/10.1007/s42087-023-00356-4","url":null,"abstract":"","PeriodicalId":36162,"journal":{"name":"Human Arenas","volume":"16 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83390718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-26DOI: 10.1007/s42087-023-00355-5
Leonard Nigrini, M. Esteban-Guitart
{"title":"A Conceptual Analysis of the Funds of Knowledge and Identity Approach from an Eco-functional Perspective","authors":"Leonard Nigrini, M. Esteban-Guitart","doi":"10.1007/s42087-023-00355-5","DOIUrl":"https://doi.org/10.1007/s42087-023-00355-5","url":null,"abstract":"","PeriodicalId":36162,"journal":{"name":"Human Arenas","volume":"1 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87152664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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