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Text Messages to Support Caregivers in a Health Care System: Development and Pilot and National Rollout Evaluation. 在卫生保健系统中支持护理人员的短信:发展、试点和全国推广评估。
Q2 Medicine Pub Date : 2022-10-17 DOI: 10.2196/35318
Jennifer Lynn Martindale-Adams, Carolyn Davis Clark, Jessica Roxy Martin, Charles Richard Henderson, Linda Olivia Nichols

Background: Although there are many interventions to support caregivers, SMS text messaging has not been used widely.

Objective: In this paper, we aimed to describe development of the Department of Veterans Affairs (VA) Annie Stress Management SMS text messaging protocol for caregivers of veterans, its pilot test, and subsequent national rollout.

Methods: The stress management protocol was developed with text messages focusing on education, motivation, and stress-alleviating activities based on the Resources for Enhancing All Caregivers Health (REACH) VA caregiver intervention. This protocol was then tested in a pilot study. On the basis of the pilot study results, a national rollout of the protocol was executed and evaluated. Caregivers were referred from VA facilities nationally for the pilot and national rollout. Pilot caregivers were interviewed by telephone; national rollout caregivers were sent a web-based evaluation link at 6 months. For both evaluations, questions were scored on a Likert scale ranging from completely disagree to completely agree. For both the pilot and national rollout, quantitative data were analyzed with frequencies and means; themes were identified from open-ended qualitative responses.

Results: Of the 22 caregivers in the pilot study, 18 (82%) provided follow-up data. On a 5-point scale, they reported text messages had been useful in managing stress (mean score 3.8, SD 1.1), helping them take care of themselves (mean score 3.7, SD 1.3), and making them feel cared for (mean score 4.1, SD 1.7). Texts were easy to read (mean score 4.5, SD 1.2), did not come at awkward times (mean score 2.2, SD 1.4), were not confusing (mean score 1.1, SD 0.2), and did not cause problems in responding (mean score 1.9, 1.1); however, 83% (15/18) of caregivers did not want to request an activity when stressed. Consequently, the national protocol did not require caregivers to respond. In the national rollout, 22.17% (781/3522) of the eligible caregivers answered the web-based survey and reported that the messages had been useful in managing stress (mean score 4.3, SD 0.8), helping them take care of themselves (mean score 4.3, SD 0.8) and loved ones (mean score 4.2, SD 0.8), and making them feel cared for (mean score 4.5, SD 0.8). Almost two-thirds (509/778, 65.4%) of the participants tried all or most of the strategies. A total of 5 themes were identified. The messages were appreciated, helped with self-care, and made them feel less alone, looking on Annie as a friend. The caregivers reported that the messages were on target and came when they were most needed and did not want them to stop. This success has led to four additional caregiver texting protocols: bereavement, dementia behaviors and stress management, (posttraumatic stress disorder) PTSD behaviors, and taking care of you, with 7274 caregivers enrolled as of February 2022.

Conclus

背景:虽然有许多干预措施来支持护理人员,但短信还没有被广泛使用。目的:本文旨在描述退伍军人事务部(VA)针对退伍军人护理人员的安妮压力管理短信协议的开发,其试点测试和随后的全国推广。方法:基于提高所有照护者健康资源(REACH) VA照护者干预,制定以教育、激励和缓解压力活动为重点的短信压力管理方案。该方案随后在试点研究中进行了测试。在试点研究结果的基础上,执行并评价了该议定书的全国推广。护理人员从VA设施转介到全国进行试点和全国推广。对试点护理人员进行电话访谈;6个月时,向全国推广护理人员发送基于网络的评估链接。对于这两项评估,问题都是按照李克特量表评分的,从完全不同意到完全同意。对于试点和全国推广,使用频率和方法分析了定量数据;主题是从开放式定性回答中确定的。结果:在试点研究的22名护理人员中,18名(82%)提供了随访数据。在5分量表中,他们报告短信在管理压力(平均得分3.8,标准差1.1),帮助他们照顾自己(平均得分3.7,标准差1.3),并让他们感到被照顾(平均得分4.1,标准差1.7)方面很有用。文本易于阅读(平均得分4.5,SD 1.2),不会在尴尬的时候出现(平均得分2.2,SD 1.4),不会令人困惑(平均得分1.1,SD 0.2),并且不会引起反应问题(平均得分1.9,1.1);然而,83%(15/18)的照顾者在压力大时不想要求活动。因此,国家协议不要求护理人员作出回应。在全国推广中,22.17%(781/3522)的合格护理人员回答了基于网络的调查,并报告说这些信息在管理压力(平均得分4.3,SD 0.8),帮助他们照顾自己(平均得分4.3,SD 0.8)和亲人(平均得分4.2,SD 0.8)方面有用,并使他们感到被照顾(平均得分4.5,SD 0.8)。几乎三分之二(509/778,65.4%)的参与者尝试了所有或大部分策略。共确定了5个主题。他们很感激这些信息,帮助他们照顾自己,让他们觉得不那么孤独,把安妮当作朋友。护理人员报告说,这些信息是正确的,在他们最需要的时候出现,他们不希望它们停下来。这一成功带来了四种额外的护理人员短信协议:丧亲之痛、痴呆症行为和压力管理、创伤后应激障碍(PTSD)行为以及照顾你,截至2022年2月,共有7274名护理人员注册。结论:护理人员报告说,这些信息使他们感到被照顾,更自信。已被纳入临床环境和卫生保健系统的短信可能是一种向护理人员提供有用和有意义支持的低成本方式。
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引用次数: 1
A Health Equity-Oriented Research Agenda Requires Comprehensive Community Engagement. 以卫生公平为导向的研究议程需要全面的社区参与。
Q2 Medicine Pub Date : 2022-09-30 DOI: 10.2196/37657
Kevin Rice, Joshua Seidman, Oneil Mahoney

Health policy and research communities have taken new approaches to addressing health equity, going beyond traditional methods that often excluded the contributions of health care consumers and persons with lived experience. This reevaluation has the potential to drive critical improvements in how we conduct research and innovate policy toward reducing health and health care disparities in the United States. Such considerations have led Fountain House, the founder of the Clubhouse model for peer-based psychosocial rehabilitation for persons with histories of serious mental illness, to incorporate community-based participatory action research (CBPAR) protocols within their research and service programs. The combination of CBPAR research methods within novel participatory care settings like Clubhouse programs presents unique and informative opportunities for the advancement of innovative health equity approaches to consumer empowerment in health care. In this piece, the authors (two staff researchers and one member researcher) propose how CBPAR research methods conducted in Clubhouses can uniquely advance equity-focused research methods, and how the benefit and enhancements from equity-focused research are continuously applied, practiced, and accountable to the communities within which the research is conducted. Embedding CBPAR practices within participatory care settings like Clubhouses, creates novel opportunities for research work to not only become more equitable but also become a part of the rehabilitative process, empowering the main beneficiaries of the research with the means to sustain and achieve further improvements for themselves. Such experiences are particularly important within rehabilitation settings, where there is a process of reclaiming empowerment and self-efficacy over a disability or illness and the social circumstances surrounding those conditions. Different stakeholders can all play important roles in advancing health equity-oriented research agendas by leveraging CBPAR principles. Academics and others in the research community can more comprehensively embed CBPAR methods into the design of their research studies. A critical link exists among how researchers conduct their studies, how providers organize care delivery and support, and how health plans pay for and evaluate care. CBPAR-generated research needs to fully engage clinical teams to ensure that ongoing community-involved care settings have direct applications to real-world care delivery. It is equally important that providers fully engage with their communities as they adjust their approaches to supporting the populations they serve.

卫生政策和研究界采取了新的办法来解决卫生公平问题,超越了传统方法,这些方法往往将保健消费者和有实际经验的人的贡献排除在外。这种重新评估有可能推动我们在如何开展研究和创新政策方面做出重大改进,以减少美国的健康和医疗保健差距。这样的考虑促使Fountain House——为有严重精神病史的人建立以同伴为基础的社会心理康复的Clubhouse模式的创始人——将基于社区的参与行动研究(CBPAR)协议纳入他们的研究和服务项目中。结合CBPAR研究方法在新颖的参与式护理环境中,如Clubhouse项目,为创新健康公平方法的进步提供了独特的信息机会,以增强消费者在医疗保健中的权力。在这篇文章中,作者(两名员工研究员和一名成员研究员)提出了在俱乐部会所进行的CBPAR研究方法如何独特地推进以股票为中心的研究方法,以及如何持续应用、实践和对研究所在社区负责的以股票为中心的研究的好处和增强。将CBPAR实践嵌入到诸如Clubhouses这样的参与式护理环境中,为研究工作创造了新的机会,不仅使其更加公平,而且成为康复过程的一部分,使研究的主要受益者获得维持和实现自身进一步改善的手段。这种经历在康复环境中尤为重要,在康复环境中,有一个重新获得对残疾或疾病以及围绕这些条件的社会环境的授权和自我效能的过程。通过利用CBPAR原则,不同的利益攸关方都可以在推进面向卫生公平的研究议程方面发挥重要作用。学术界和研究界的其他人可以更全面地将CBPAR方法嵌入到他们的研究设计中。研究人员如何进行研究,提供者如何组织护理服务和支持,以及健康计划如何支付和评估护理之间存在着关键的联系。cbpar产生的研究需要临床团队充分参与,以确保正在进行的社区参与的护理设置直接应用于现实世界的护理交付。同样重要的是,提供者在调整其方法以支持其所服务的人群时,应与社区充分接触。
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引用次数: 0
Evaluating a Global Assessment Measure Created by Standardized Patients for the Multiple Mini Interview in Medical School Admissions: Mixed Methods Study. 评估由标准化患者为医学院入学考试中的多重小型面试创建的全球评估量表:混合方法研究。
Q2 Medicine Pub Date : 2022-08-30 DOI: 10.2196/38209
Ann Blair Kennedy, Cindy Nessim Youssef Riyad, Ryan Ellis, Perry R Fleming, Mallorie Gainey, Kara Templeton, Anna Nourse, Virginia Hardaway, April Brown, Pam Evans, Nabil Natafgi

Background: Standardized patients (SPs) are essential stakeholders in the multiple mini interviews (MMIs) that are increasingly used to assess medical school applicants' interpersonal skills. However, there is little evidence for their inclusion in the development of instruments.

Objective: This study aimed to describe the process and evaluate the impact of having SPs co-design and cocreate a global measurement question that assesses medical school applicants' readiness for medical school and acceptance status.

Methods: This study used an exploratory, sequential, and mixed methods study design. First, we evaluated the initial MMI program and determined the next quality improvement steps. Second, we held a collaborative workshop with SPs to codevelop the assessment question and response options. Third, we evaluated the created question and the additional MMI rubric items through statistical tests based on 1084 applicants' data from 3 cohorts of applicants starting in the 2018-2019 academic year. The internal reliability of the MMI was measured using a Cronbach α test, and its prediction of admission status was tested using a forward stepwise binary logistic regression.

Results: Program evaluation indicated the need for an additional quantitative question to assess applicant readiness for medical school. In total, 3 simulation specialists, 2 researchers, and 21 SPs participated in a workshop leading to a final global assessment question and responses. The Cronbach α's were >0.8 overall and in each cohort year. The final stepwise logistic model for all cohorts combined was statistically significant (P<.001), explained 9.2% (R2) of the variance in acceptance status, and correctly classified 65.5% (637/972) of cases. The final model consisted of 3 variables: empathy, rank of readiness, and opening the encounter.

Conclusions: The collaborative nature of this project between stakeholders, including nonacademics and researchers, was vital for the success of this project. The SP-created question had a significant impact on the final model predicting acceptance to medical school. This finding indicates that SPs bring a critical perspective that can improve the process of evaluating medical school applicants.

背景:标准化病人(SPs)是多重小型面试(MMIs)中不可或缺的利益相关者,这种面试越来越多地被用于评估医学院申请者的人际交往能力。然而,很少有证据表明将他们纳入了工具的开发中:本研究旨在描述让特殊学生共同设计和共同创造一个全球性测量问题的过程并评估其影响,该问题用于评估医学院申请者对医学院的准备情况和录取情况:本研究采用了探索性、连续性和混合方法的研究设计。首先,我们对最初的 MMI 计划进行了评估,并确定了下一步的质量改进措施。其次,我们与 SPs 举行了一次合作研讨会,以编制评估问题和回答选项。第三,我们根据2018-2019学年开始的3批1084名申请人的数据,通过统计测试评估了创建的问题和额外的MMI评分标准项目。我们使用 Cronbach α 检验测量了 MMI 的内部信度,并使用前向逐步二元逻辑回归检验了其对录取状态的预测:结果:项目评估表明,有必要增加一个定量问题来评估申请者是否做好了就读医学院的准备。共有 3 名模拟专家、2 名研究人员和 21 名专科医生参加了研讨会,最终确定了总体评估问题和答案。总体和各年级的 Cronbach α 均大于 0.8。所有组群合并的最终逐步逻辑模型对接受状况的差异具有统计学意义(P2),并对 65.5% 的病例(637/972)进行了正确分类。最终模型由 3 个变量组成:移情、准备程度等级和开始接触:包括非学术界人士和研究人员在内的利益相关者之间的合作对本项目的成功至关重要。由专业医师提出的问题对预测医学院录取率的最终模型有重大影响。这一研究结果表明,SP 带来了一种批判性的视角,可以改善医学院申请者的评估过程。
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引用次数: 0
Moving to Personalized Medicine Requires Personalized Health Plans. 向个性化医疗转变需要个性化的健康计划。
Q2 Medicine Pub Date : 2022-08-04 DOI: 10.2196/35798
Adam Powell, Paul Dolan

When individuals, families, and employers select health plans in the United States, they are typically only shown the financial structure of the plans and their provider networks. This variation in financial structure can lead patients to have health plans aligned with their financial needs, but not with their underlying nonfinancial preferences. Compounding the challenge is the fact that managed care organizations have historically used a combination of population-level budget impact models, cost-effectiveness analyses, medical necessity criteria, and current medical consensus to make coverage decisions. This approach to creating and presenting health plan options does not consider heterogeneity in patient and family preferences and values, as it treats populations as uniform. Similarly, it does not consider that there are some situations in which patients are price-insensitive. We seek to highlight the challenges posed by presenting health plans to patients in strictly financial terms, and to call for more consideration of nonfinancial patient preferences in the health plan design and selection process.

在美国,当个人、家庭和雇主选择健康计划时,他们通常只会看到计划的财务结构和供应商网络。这种财务结构的变化可能导致患者的健康计划与他们的财务需求相一致,但与他们潜在的非财务偏好不一致。更复杂的挑战是,管理式医疗机构历来使用人口水平预算影响模型、成本效益分析、医疗必要性标准和当前医疗共识的组合来做出覆盖决策。这种制定和提出健康计划方案的方法没有考虑到患者和家庭偏好和价值观的异质性,因为它将人群视为统一的。同样,它没有考虑到在某些情况下患者对价格不敏感。我们试图强调在严格的财务条件下向患者提供健康计划所带来的挑战,并呼吁在健康计划设计和选择过程中更多地考虑患者的非财务偏好。
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引用次数: 0
Co-designing Improved Communication of Newborn Bloodspot Screening Results to Parents: Mixed Methods Study. 共同设计改善新生儿血斑筛查结果与父母的沟通:混合方法研究。
Q2 Medicine Pub Date : 2022-07-27 DOI: 10.2196/33485
Jane Chudleigh, Lynette Shakespeare, Pru Holder, Holly Chinnery, Gemma Hack, Tanya Gill, Rachel Gould, Kevin W Southern, Ellinor K Olander, Stephen Morris, James R Bonham, Alan Simpson, Louise Moody

Background: Each year in England, almost 10,000 parents are informed of their child's positive newborn bloodspot screening (NBS) results. This occurs approximately 2 to 8 weeks after birth depending on the condition. Communication of positive NBS results is a subtle and skillful task, demanding thought, preparation, and evidence to minimize potentially harmful negative sequelae. Evidence of variability in the content and the way the result is currently communicated has the potential to lead to increased parental anxiety and distress.

Objective: This study focused on the development of co-designed interventions to improve the experiences of parents receiving positive NBS results for their children and enhance communication between health care professionals and parents.

Methods: An experience-based co-design approach was used to explore experiences and co-design solutions with 17 health professionals employed in 3 National Health Service Trusts in England and 21 parents (13/21, 62% mothers and 8/21, 38% fathers) of 14 children recruited from the same 3 National Health Service Trusts. Experiences with existing services were gathered via semistructured interviews with health professionals. Filmed narrative interviews with parents were developed into a composite film. The co-design process identified priorities for improving communication of positive NBS results through separate parent and health professional feedback events followed by joint feedback events. In total, 4 interventions were then co-designed between the participants through a web-based platform.

Results: Parents and health professionals provided positive feedback regarding the process of gathering experiences and identifying priorities. Themes identified from the parent interviews included impact of initial communication, parental reactions, attending the first clinic appointment, impact of health professionals' communication strategies and skills, impact of diagnosis on family and friends, improvements to the communication of positive NBS results, and parents' views on NBS. Themes identified from the health professional interviews included communication between health professionals, process of communicating with the family, parent- and family-centered care, and availability of resources and challenges to effective communication. In response to these themes, 4 interventions were co-designed: changes to the NBS card; standardized laboratory proformas; standardized communication checklists; and an email or letter for providing reliable, up-to-date, condition-specific information for parents following the communication of positive NBS results.

Conclusions: Parents and health professionals were able to successfully work together to identify priorities and develop co-designed interventions to improve communication of positive NBS results to parents. The resulting co-designed interv

背景:每年在英国,几乎有10,000名父母被告知他们的孩子的新生儿血斑筛查(NBS)结果呈阳性。这发生在出生后大约2到8周,取决于情况。传达NBS阳性结果是一项微妙而熟练的任务,需要思考、准备和证据,以尽量减少潜在有害的负面后遗症。有证据表明,教育内容的变化和目前传达结果的方式可能会增加家长的焦虑和痛苦。目的:本研究的重点是开发共同设计的干预措施,以改善父母对孩子的NBS阳性结果的体验,并加强卫生保健专业人员与父母之间的沟通。方法:采用基于经验的协同设计方法,对英国3个国家卫生服务信托基金的17名卫生专业人员和从同一3个国家卫生服务信托基金招募的14名儿童的21名家长(13/21,62%的母亲和8/21,38%的父亲)进行经验和协同设计解决方案的探讨。通过与卫生专业人员的半结构化访谈收集现有服务的经验。对父母的记叙文采访被拍摄成一部复合电影。共同设计过程确定了通过单独的家长和卫生专业人员反馈事件以及随后的联合反馈事件来改善积极的NBS结果沟通的优先事项。参与者通过网络平台共同设计了总共4项干预措施。结果:家长和卫生专业人员对收集经验和确定优先事项的过程提供了积极的反馈。家长访谈确定的主题包括初始沟通的影响、父母的反应、参加第一次诊所预约、卫生专业人员沟通策略和技能的影响、诊断对家人和朋友的影响、改善对国家统计局积极结果的沟通以及家长对国家统计局的看法。从卫生专业人员访谈中确定的主题包括卫生专业人员之间的沟通、与家庭沟通的过程、以父母和家庭为中心的护理、资源的可用性和有效沟通的挑战。针对这些主题,我们共同设计了4种干预措施:改变国家统计局卡;标准化实验室形式;标准化通信清单;以及发送电子邮件或信件,以便在国家统计局公布积极的结果后,为家长提供可靠的、最新的、具体情况的信息。结论:家长和卫生专业人员能够成功地共同努力,确定优先事项,并制定共同设计的干预措施,以改善向家长传达积极的NBS结果。由此产生的共同设计的干预措施解决了沟通途径的不同阶段的沟通,以改善父母为孩子获得积极的NBS结果的体验。国际注册报告标识符(irrid): RR2-10.1186/s40814-019-0487-5。
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引用次数: 3
In Anticipation of Sharing Pediatric Inpatient Notes: Focus Group Study With Stakeholders 在期待分享儿科住院病人笔记:焦点小组研究与利益相关者
Q2 Medicine Pub Date : 2022-05-30 DOI: 10.2196/37759
C. A. Smith, Michelle M. Kelly
Background Patient portals are a health information technology that allows patients and their proxies, such as caregivers and family members, to access designated portions of their electronic health record using mobile devices and web browsers. The Open Notes initiative in the United States, which became federal law in April 2021, has redrawn and expanded the boundaries of medical records. Only a few studies have focused on sharing notes with parents or caregivers of pediatric patients. Objective This study aimed to investigate the anticipated impact of increasing the flow of electronic health record information, specifically physicians’ daily inpatient progress notes, via a patient portal to parents during their child’s acute hospital stay—an understudied population and an understudied setting. Methods A total of 5 in-person focus groups were conducted with 34 stakeholders most likely impacted by sharing of physicians’ inpatient notes with parents of hospitalized children: hospital administrators, hospitalist physicians, interns and resident physicians, nurses, and the parents themselves. Results Distinct themes identified as benefits of pediatric inpatient Open Notes for parents emerged from all the 5 focus groups. These themes were communication, recapitulation and reinforcement, education, stress reduction, quality control, and improving family-provider relationships. Challenges identified included burden on provider, medical jargon, communication, sensitive content, and decreasing trust. Conclusions Providing patients and, in the case of pediatrics, caregivers with access to medical records via patient portals increases the flow of information and, in turn, their ability to participate in the discourse of their care. Parents in this study demonstrated not only that they act as monitors and guardians of their children’s health but also that they are observers of the clinical processes taking place in the hospital and at their child’s bedside. This includes the clinical documentation process, from the creation of notes to the reading and sharing of the notes. Parents acknowledge not only the importance of notes in the clinicians’ workflow but also their collaboration with providers as part of the health care team.
患者门户是一种健康信息技术,它允许患者及其代理人(如护理人员和家庭成员)使用移动设备和web浏览器访问其电子健康记录的指定部分。美国的“开放笔记”倡议于2021年4月成为联邦法律,重新划定并扩大了医疗记录的界限。只有少数研究关注于与儿科患者的父母或护理人员分享笔记。目的本研究旨在调查在儿童急性住院期间通过患者门户网站向父母提供电子健康记录信息流量增加的预期影响,特别是医生的每日住院进度记录-未充分研究的人群和未充分研究的环境。方法通过5个面对面的焦点小组,对34名最有可能受到医生与住院儿童家长分享住院病历影响的利益相关者:医院管理人员、住院医师、实习生和住院医师、护士和家长本身。结果:所有5个焦点小组都确定了儿科住院患者家长开放笔记的不同益处。这些主题是沟通、重述和加强、教育、减轻压力、质量控制和改善家庭提供者关系。确定的挑战包括提供者负担、医学术语、沟通、敏感内容和信任度下降。结论:通过患者门户网站为患者以及儿科护理人员提供医疗记录,增加了信息的流动,进而提高了他们参与护理话语的能力。在这项研究中,父母不仅是孩子健康的监督者和监护人,也是医院和孩子床边发生的临床过程的观察者。这包括临床记录过程,从创建笔记到阅读和分享笔记。家长不仅认识到笔记在临床医生工作流程中的重要性,而且也认识到他们作为医疗团队的一部分与提供者的合作。
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引用次数: 0
Co-design of an Electronic Dashboard to Support the Coproduction of Care in Pediatric Rheumatic Disease: Human-Centered Design and Usability Testing. 支持儿科风湿病护理合作生产的电子仪表板的共同设计:以人为本的设计和可用性测试。
Q2 Medicine Pub Date : 2022-04-22 DOI: 10.2196/34735
Alysha Taxter, Lisa Johnson, Doreen Tabussi, Yukiko Kimura, Brittany Donaldson, Erica Lawson, Vincent Del Gaizo, Daniela Vitelli, Corinne Pinter, Aricca Van Citters, Eugene Nelson, Tzielan Lee

Background: The coproduction of care involves patients and families partnering with their clinicians and care teams, with the premise that each brings their own perspective, knowledge, and expertise, as well as their own values, goals, and preferences, to the partnership. Dashboards can display meaningful patient and clinical data to assess how a patient is doing and inform shared decision-making. Increasing communication between patients and care teams is particularly important for children with chronic conditions. Juvenile idiopathic arthritis (JIA), the most common chronic pediatric rheumatic condition, is associated with increased pain, decreased function, and decreased quality of life.

Objective: The aim of this study is to design a dashboard prototype for use in coproducing care in patients with JIA. We evaluated the use and needs of end users, obtained a consensus on the necessary dashboard data elements, and constructed display prototypes to inform meaningful discussions for coproduction.

Methods: A human-centered design approach involving parents, patients, clinicians, and care team members was used to develop a dashboard to support the coproduction of care in 4 ambulatory pediatric rheumatology clinics. We engaged a multidisciplinary team (n=18) of patients, parents, clinicians, nurses, and staff during an in-person kick-off meeting followed by biweekly meetings. We also leveraged advisory panels. Teams mapped workflows and patient journeys, created personas, and developed dashboard sketches. The final dashboard components were determined via Delphi consensus voting. Low-tech dashboard testing was completed during clinic visits, and visual display prototypes were iterated by using the Plan-Do-Study-Act methodology. Patients and clinicians were surveyed regarding their experiences.

Results: Teams achieved consensus on what data mattered most at the point of care to support patients with JIA, families, and clinicians collaborating to make the best possible health care decisions. Notable themes included the right data in the right place at the right time, data in once for multiple purposes, patient and family self-management components, and the opportunity for education and increased transparency. A final set of 11 dashboard data elements was identified, including patient-reported outcomes, clinical data, and medications. Important design considerations featured the incorporation of real-time data, clearly labeled graphs, and vertical orientation to facilitate review and discussion. Prototype paper-testing with 36 patients and families yielded positive feedback, with 89% (8/9) to 100% (9/9) of parents (n=9) and 80% (8/10) to 90% (9/10) of clinicians (n=10) strongly agreeing or agreeing that the dashboard was useful during clinic discussions, helped to talk about what mattered most, and informed health care decision-making.

Conclusions:

背景:共同护理涉及患者和家属与其临床医生和护理团队合作,前提是每个人都将自己的观点、知识和专业知识以及自己的价值观、目标和偏好带入合作伙伴关系。仪表板可以显示有意义的患者和临床数据,以评估患者的情况,并为共同决策提供信息。增加患者和护理团队之间的沟通对患有慢性疾病的儿童尤为重要。青少年特发性关节炎(JIA)是最常见的儿童慢性风湿病,与疼痛增加、功能下降和生活质量下降有关。目的:本研究的目的是设计一个仪表板原型,用于JIA患者的共同护理。我们评估了最终用户的使用和需求,在必要的仪表板数据元素上获得了共识,并构建了显示原型,为合作生产提供有意义的讨论。方法:采用以人为中心的设计方法,包括家长、患者、临床医生和护理团队成员,开发一个仪表板,以支持4个儿科风湿病门诊的共同护理。我们召集了一个由患者、家长、临床医生、护士和工作人员组成的多学科团队(n=18),在一次面对面的启动会议上,随后每两周召开一次会议。我们还利用了顾问小组。团队绘制工作流程和病人旅程,创建人物角色,并开发仪表板草图。最终的仪表板组件是通过德尔菲共识投票确定的。在诊所访问期间完成低技术仪表板测试,并使用计划-执行-研究-行动方法迭代视觉显示原型。对患者和临床医生的经历进行了调查。结果:团队就护理点上最重要的数据达成共识,以支持JIA患者、家属和临床医生合作做出尽可能最佳的医疗保健决策。值得注意的主题包括正确的数据在正确的时间在正确的地点,一次数据用于多种目的,患者和家庭自我管理组件,以及教育和增加透明度的机会。最终确定了11个仪表板数据元素,包括患者报告的结果、临床数据和药物。重要的设计考虑是结合实时数据,清晰标记的图形,以及垂直方向,以促进审查和讨论。对36名患者和家属进行的原型纸测试获得了积极的反馈,89%(8/9)到100%(9/9)的家长(n=9)和80%(8/10)到90%(9/10)的临床医生(n=10)强烈同意或同意仪表板在临床讨论中是有用的,有助于讨论最重要的事情,并为医疗保健决策提供信息。结论:我们开发了一个仪表板原型,可以显示患者报告和临床数据随时间的变化,以及可以在诊所访问期间使用的药物,以支持JIA患者、家属、临床医生和护理团队之间有意义的对话和共同决策。
{"title":"Co-design of an Electronic Dashboard to Support the Coproduction of Care in Pediatric Rheumatic Disease: Human-Centered Design and Usability Testing.","authors":"Alysha Taxter,&nbsp;Lisa Johnson,&nbsp;Doreen Tabussi,&nbsp;Yukiko Kimura,&nbsp;Brittany Donaldson,&nbsp;Erica Lawson,&nbsp;Vincent Del Gaizo,&nbsp;Daniela Vitelli,&nbsp;Corinne Pinter,&nbsp;Aricca Van Citters,&nbsp;Eugene Nelson,&nbsp;Tzielan Lee","doi":"10.2196/34735","DOIUrl":"https://doi.org/10.2196/34735","url":null,"abstract":"<p><strong>Background: </strong>The coproduction of care involves patients and families partnering with their clinicians and care teams, with the premise that each brings their own perspective, knowledge, and expertise, as well as their own values, goals, and preferences, to the partnership. Dashboards can display meaningful patient and clinical data to assess how a patient is doing and inform shared decision-making. Increasing communication between patients and care teams is particularly important for children with chronic conditions. Juvenile idiopathic arthritis (JIA), the most common chronic pediatric rheumatic condition, is associated with increased pain, decreased function, and decreased quality of life.</p><p><strong>Objective: </strong>The aim of this study is to design a dashboard prototype for use in coproducing care in patients with JIA. We evaluated the use and needs of end users, obtained a consensus on the necessary dashboard data elements, and constructed display prototypes to inform meaningful discussions for coproduction.</p><p><strong>Methods: </strong>A human-centered design approach involving parents, patients, clinicians, and care team members was used to develop a dashboard to support the coproduction of care in 4 ambulatory pediatric rheumatology clinics. We engaged a multidisciplinary team (n=18) of patients, parents, clinicians, nurses, and staff during an in-person kick-off meeting followed by biweekly meetings. We also leveraged advisory panels. Teams mapped workflows and patient journeys, created personas, and developed dashboard sketches. The final dashboard components were determined via Delphi consensus voting. Low-tech dashboard testing was completed during clinic visits, and visual display prototypes were iterated by using the Plan-Do-Study-Act methodology. Patients and clinicians were surveyed regarding their experiences.</p><p><strong>Results: </strong>Teams achieved consensus on what data mattered most at the point of care to support patients with JIA, families, and clinicians collaborating to make the best possible health care decisions. Notable themes included the right data in the right place at the right time, data in once for multiple purposes, patient and family self-management components, and the opportunity for education and increased transparency. A final set of 11 dashboard data elements was identified, including patient-reported outcomes, clinical data, and medications. Important design considerations featured the incorporation of real-time data, clearly labeled graphs, and vertical orientation to facilitate review and discussion. Prototype paper-testing with 36 patients and families yielded positive feedback, with 89% (8/9) to 100% (9/9) of parents (n=9) and 80% (8/10) to 90% (9/10) of clinicians (n=10) strongly agreeing or agreeing that the dashboard was useful during clinic discussions, helped to talk about what mattered most, and informed health care decision-making.</p><p><strong>Conclusions: </","PeriodicalId":36208,"journal":{"name":"Journal of Participatory Medicine","volume":"14 1","pages":"e34735"},"PeriodicalIF":0.0,"publicationDate":"2022-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9077505/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39761509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Implementing the Co-Immune Open Innovation Program to Address Vaccination Hesitancy and Access to Vaccines: Retrospective Study. 实施 Co-Immune 开放式创新计划,解决疫苗接种犹豫和疫苗获取问题:回顾性研究。
Q2 Medicine Pub Date : 2022-01-21 DOI: 10.2196/32125
Camille Masselot, Bastian Greshake Tzovaras, Chris L B Graham, Gary Finnegan, Rathin Jeyaram, Isabelle Vitali, Thomas Landrain, Marc Santolini

Background: The rise of major complex public health problems, such as vaccination hesitancy and access to vaccination, requires innovative, open, and transdisciplinary approaches. Yet, institutional silos and lack of participation on the part of nonacademic citizens in the design of solutions hamper efforts to meet these challenges. Against this background, new solutions have been explored, with participatory research, citizen science, hackathons, and challenge-based approaches being applied in the context of public health.

Objective: Our aim was to develop a program for creating citizen science and open innovation projects that address the contemporary challenges of vaccination in France and around the globe.

Methods: We designed and implemented Co-Immune, a program created to tackle the question of vaccination hesitancy and access to vaccination through an online and offline challenge-based open innovation approach. The program was run on the open science platform Just One Giant Lab.

Results: Over a 6-month period, the Co-Immune program gathered 234 participants of diverse backgrounds and 13 partners from the public and private sectors. The program comprised 10 events to facilitate the creation of 20 new projects, as well as the continuation of two existing projects, to address the issues of vaccination hesitancy and access, ranging from app development and data mining to analysis and game design. In an open framework, the projects made their data, code, and solutions publicly available.

Conclusions: Co-Immune highlights how open innovation approaches and online platforms can help to gather and coordinate noninstitutional communities in a rapid, distributed, and global way toward solving public health issues. Such initiatives can lead to the production and transfer of knowledge, creating novel solutions in the public health sector. The example of Co-Immune contributes to paving the way for organizations and individuals to collaboratively tackle future global challenges.

背景:疫苗接种犹豫不决和疫苗接种难等重大复杂公共卫生问题的出现需要创新、开放和跨学科的方法。然而,机构间的各自为政以及非学术界公民对解决方案设计的参与不足,阻碍了应对这些挑战的努力。在此背景下,人们开始探索新的解决方案,参与式研究、公民科学、黑客马拉松和基于挑战的方法被应用于公共卫生领域:我们的目标是制定一项计划,创建公民科学和开放式创新项目,以应对法国和全球当代疫苗接种面临的挑战:我们设计并实施了 "共同免疫"(Co-Immune)项目,该项目旨在通过在线和离线挑战的开放式创新方法,解决疫苗接种犹豫不决和疫苗接种难的问题。该项目在开放科学平台 "Just One Giant Lab "上运行:在为期 6 个月的时间里,Co-Immune 计划聚集了 234 名来自不同背景的参与者和 13 个来自公共和私营部门的合作伙伴。该计划包括 10 项活动,旨在促进 20 个新项目的创建,以及两个现有项目的延续,以解决疫苗接种犹豫不决和可及性问题,活动范围从应用程序开发和数据挖掘到分析和游戏设计。在一个开放的框架内,这些项目公开了它们的数据、代码和解决方案:联合免疫项目强调了开放式创新方法和在线平台如何以快速、分布式和全球性的方式帮助聚集和协调非机构社区,以解决公共卫生问题。这些举措可以促进知识的生产和转让,为公共卫生领域创造新的解决方案。Co-Immune 的例子有助于为组织和个人合作应对未来的全球挑战铺平道路。
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引用次数: 0
Decision-making for Parents of Children With Medical Complexities: Activity Theory Analysis. 医疗复杂性患儿家长的决策:活动理论分析。
Q2 Medicine Pub Date : 2022-01-17 DOI: 10.2196/31699
Francine Buchanan, Claudia Lai, Eyal Cohen, Golda Milo-Manson, Aviv Shachak

Background: Shared decision-making (SDM), a collaborative approach to reach decisional agreement, has been advocated as an ideal model of decision-making in the medical encounter. Frameworks for SDM have been developed largely from the clinical context of a competent adult patient facing a single medical problem, presented with multiple treatment options informed by a solid base of evidence. It is difficult to apply this model to the pediatric setting and children with medical complexity (CMC), specifically since parents of CMC often face a myriad of interconnected decisions with minimal evidence available on the multiple complex and co-existing chronic conditions. Thus, solutions that are developed based on the traditional model of SDM may not improve SDM practices for CMCs and may be a factor contributing to the low rate of SDM practiced with CMCs.

Objective: The goal of our study was to address the gaps in the current approach to SDM for CMC by better understanding the decision-making activity among parents of CMCs and exploring what comprises their decision-making activity.

Methods: We interviewed 12 participants using semistructured interviews based on activity theory. Participants identified as either a parent of a CMC or a CMC over the age of 18 years. Qualitative framework analysis and an activity theory framework were employed to understand the complexity of the decision-making process in context.

Results: Parents of CMCs in our study made decisions based on a mental model of their child's illness, informed by the activities of problem-solving, seeking understanding, obtaining tests and treatment, and caregiving. These findings suggest that the basis for parental choice and values, which are used in the decision-making activity, was developed by including activities that build concrete understanding and capture evidence to support their decisions.

Conclusions: Our interviews with parents of CMCs suggest that we can address both the aims of each individual activity and the related outcomes (both intended and unintended) by viewing the decision-making activity as a combination of caregiving, problem-solving, and seeking activities. Clinicians could consider using this lens to focus decision-making discussions on integrating the child's unique situation, the insights parents gain through their decision-making activity, and their clinical knowledge to enhance the understanding between parents and health care providers, beyond the narrow concept of parental values.

背景:共享决策(Shared decision, SDM)是一种达成决策共识的协作方式,被认为是医疗偶遇中理想的决策模式。SDM框架主要是根据一个有能力的成年患者面临单一医疗问题的临床背景制定的,该患者有坚实的证据基础,可以选择多种治疗方案。将该模型应用于儿科环境和患有医学复杂性(CMC)的儿童是困难的,特别是因为CMC的父母经常面临无数相互关联的决策,而关于多种复杂和共存的慢性疾病的证据却很少。因此,基于传统SDM模型开发的解决方案可能无法改善cmc的SDM实践,并且可能是cmc实践SDM率低的一个因素。目的:本研究的目的是通过更好地了解CMC家长的决策活动并探索其决策活动的组成部分,来解决当前CMC可持续发展管理方法中的空白。方法:采用基于活动理论的半结构化访谈法对12名参与者进行访谈。参加者须为年满18岁的委员家长或委员。采用定性框架分析和活动理论框架来理解情境下决策过程的复杂性。结果:在我们的研究中,cmc的父母根据他们孩子的疾病的心理模型做出决定,通过解决问题、寻求理解、获得测试和治疗以及照顾的活动。这些发现表明,在决策活动中使用的父母选择和价值观的基础是通过包括建立具体理解和获取支持其决策的证据的活动来发展的。结论:我们对cmc家长的访谈表明,通过将决策活动视为照顾、解决问题和寻求活动的结合,我们可以解决每个单独活动的目标和相关结果(包括有意的和无意的)。临床医生可以考虑利用这一视角,将决策讨论的重点放在整合孩子的独特情况、父母通过决策活动获得的见解以及他们的临床知识上,以增强父母与医疗保健提供者之间的理解,超越父母价值观的狭隘概念。
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引用次数: 3
A Norm-Creative Method for Co-constructing Personas With Children With Disabilities: Multiphase Design Study. 与残疾儿童共同构建角色的规范创造方法:多阶段设计研究
Q2 Medicine Pub Date : 2022-01-06 DOI: 10.2196/29743
Britta Teleman, Petra Svedberg, Ingrid Larsson, Caroline Karlsson, Jens M Nygren

Background: An increase in the demand for child participation in health care requires tools that enable and empower children to be involved in the co-production of their own care. The development of such tools should involve children, but participatory design and research with children have challenges, in particular, when involving children with disabilities where a low level of participation is the norm. Norm-creative and participatory approaches may bring more effective design solutions for this group. "Personas" is a methodology for increasing user perspectives in design and offers representation when users are absent. However, research on participatory persona generation in this context is limited.

Objective: The objective of this study was to investigate how norm-creative and participatory design approaches can be integrated in a persona generation method to suit children with disabilities in the design of games for health that target this group.

Methods: The method development involved interview transcripts and image-based workshops. Sixteen children with various disabilities participated in persona generation through co-creation of characters and scenarios. The results from the workshops were validated together with 8 children without disabilities, 1 young adult with a disability, and 1 rehabilitation professional. A qualitative thematic design analysis was iterated throughout the process.

Results: The results consisted of an image-based and iterative co-construction method. It was accompanied by examples of personas that were generated and validated within a games for health case. The method showed effectiveness in enabling flexible co-construction and communication. The data resonated with social model perspectives, and the development is discussed in terms of participation levels, salutogenic descriptions of barriers, and norm-creative tradeoffs.

Conclusions: The resulting method may influence future design projects toward more inclusiveness and enable increased representation for children with disabilities in research and design. Using this method to its full potential requires a norm-critical awareness as well as extensive facilitation. Suggestions for further research include the application of the method to design processes in similar contexts or user groups.

背景:儿童参与医疗保健的需求日益增长,这就需要能让儿童参与共同制作自己的医疗保健服务并赋予其权力的工具。此类工具的开发应当有儿童的参与,但儿童参与式设计和研究面临挑战,尤其是在残疾儿童参与度较低的情况下。规范创意和参与式方法可能会为这一群体带来更有效的设计方案。"角色 "是一种在设计中增加用户视角的方法,在用户缺席的情况下提供代表性。然而,在这种情况下,关于参与式角色生成的研究还很有限:本研究的目的是探讨在设计以残疾儿童为目标群体的健康游戏时,如何将规范创意和参与式设计方法整合到角色生成方法中,以适应残疾儿童的需要:方法:开发方法包括访谈记录和基于图像的工作坊。16 名患有各种残疾的儿童通过共同创造角色和情景参与了角色生成。工作坊的结果与 8 名非残疾儿童、1 名残疾青年和 1 名康复专业人员一起进行了验证。在整个过程中反复进行了定性主题设计分析:成果:成果包括一种基于图像的迭代共建方法。该方法附有在健康游戏案例中生成和验证的角色实例。该方法在灵活的共同建构和交流方面显示出了有效性。数据与社会模型的观点产生了共鸣,并从参与程度、障碍的致敬性描述和规范-创造性权衡等方面讨论了这一方法的发展:由此产生的方法可能会影响未来的设计项目,使其更具包容性,并增加残疾儿童在研究和设计中的代表性。要充分发挥这种方法的潜力,需要规范批判意识和广泛的促进作用。进一步研究的建议包括将该方法应用到类似环境或用户群体的设计过程中。
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Journal of Participatory Medicine
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