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Review of Latent Dirichlet Allocation Methods Usable in Voice of Customer Analysis 用于客户声音分析的潜在狄利克雷分配方法综述
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-12-31 DOI: 10.18267/j.aip.120
Lucie Sperková
The aim of the article is to detect and review existing topic modelling methods of Latent Dirichlet Allocation and their modifications usable in Voice of Customer analysis. Voice of Customer is expressed mainly through textual comments which often focus on the evaluation of products or services the customer consumes. The most studied data source are customer reviews which contain next to the textual comments also ratings in form of scales. The aim of the topic models is to mine the topics and their aspects the customers are evaluating in their reviews and assign to them a particular sentiment or emotion. The author completed a systematic literature review of peer-reviewed published journal articles indexed in leading databases of Scopus and Web of Science and concerning the current use of Latent Dirichlet Allocation model variants in Voice of Customer textual analysis for performing the tasks of aspect detection, emotion detection, personality detection and sentiment assignation. In total, 38 modifications of the LDA model were identified with the reference to their first application in the research of text analytics. The review is intended for researchers in customer analytics the field of sentiment or emotion detection, and moreover as results from the review, for studies in personality recognition based on the textual data. The review offers a basic overview and comparison of LDA modifications which can be considered as a knowledge baseline for selection in a specific application. The scope of the literature examination is limited to the period of years 2003–2018 with the application relevant to the analysis of Voice of Customer subjective textual data only which is closely connected to the area of marketing or customer relationship management.
本文的目的是检测和回顾现有的潜在狄利克雷分配的主题建模方法及其修改可用于客户之声分析。顾客的声音主要是通过文本评论来表达的,这些评论往往集中在对顾客消费的产品或服务的评价上。研究最多的数据来源是客户评论,它包含在文本评论旁边也以尺度的形式评级。主题模型的目的是挖掘客户在评论中评估的主题及其方面,并为它们分配特定的情绪或情感。作者完成了一项系统的文献综述,检索了Scopus和Web of Science等领先数据库中同行评审的已发表期刊文章,并研究了目前在Customer Voice文本分析中使用Latent Dirichlet Allocation模型变体执行方面检测、情感检测、个性检测和情感分配任务的情况。总共有38个LDA模型的修改,参考了它们在文本分析研究中的首次应用。这篇综述的目的是为客户分析领域的研究人员提供情感或情感检测,并且作为综述的结果,用于基于文本数据的人格识别研究。该综述提供了LDA修改的基本概述和比较,可被视为在特定应用中选择的知识基线。文献检查的范围仅限于2003-2018年期间,仅与客户主观文本数据分析相关的应用程序与营销或客户关系管理领域密切相关。
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引用次数: 3
A Users' Awareness Study and Influence of Socio-Demography Perception of Anti-Phishing Security Tips 用户对反钓鱼安全提示的认知研究及社会人口学认知的影响
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-12-31 DOI: 10.18267/j.aip.119
A. A. Orunsolu, O. Afolabi, A. Sodiya, A. Akinwale
Security tips are now used as a method of priming online users from falling prey for fraudulent scams. These security tips usually come as email, SMS or online posts where they can be easily accessed by the users. In this work, phishing attacks are simulated with varying cues that are available in such fraudulent email messages, SMS and web pages were used to investigate the effectiveness of the security tips used by Nigerian banks to prime their customers of online threats. A total of 427 respondents, purposively selected from three tertiary institutions in Ogun State, participated in the study. Each respondent was asked to identify five messages with varying phishing cues to evaluate their understanding of the security tips messages. The results which were computed at 95% Confidence Interval, indicated that 58.91% failed on the first attribute, 58.59% failed on the second attribute while 58.73% failed on the third attribute. 74.24% of the participant could not correctly identify a fake email message (fourth attribute) while 76.71% could not correctly identify a phished bank verification number update message (fifth attribute). Using the Mann Whitney Test, the result further showed that overall, those who failed the test are significantly more than those who passed. Moreover, a regression model is proposed to evaluate the influence of the socio demographic factors used in the study. This result indicated that gender, academic qualification and user's computer knowledge significantly influences their ability to recognize phished messages.
安全提示现在被用作一种方法,使在线用户避免成为欺诈骗局的牺牲品。这些安全提示通常以电子邮件、短信或在线帖子的形式发布,用户可以很容易地访问这些提示。在这项工作中,网络钓鱼攻击模拟了各种线索,这些线索可以在诸如欺诈性电子邮件、短信和网页中获得,用于调查尼日利亚银行使用的安全提示的有效性,以使客户对在线威胁做好准备。共有427名受访者参与了这项研究,他们是从奥贡州的三所高等教育机构中有意挑选出来的。每个受访者被要求识别五个不同的网络钓鱼线索的消息,以评估他们对安全提示消息的理解。以95%置信区间计算的结果表明,58.91%的人在第一个属性上失败,58.59%的人在第二个属性上失败,58.73%的人在第三个属性上失败。74.24%的参与者不能正确识别虚假电子邮件(第四个属性),76.71%的参与者不能正确识别钓鱼银行验证号更新信息(第五个属性)。使用曼·惠特尼测试,结果进一步表明,总体而言,不及格的人明显多于通过的人。此外,还提出了一个回归模型来评估研究中使用的社会人口因素的影响。结果显示,性别、学历和使用者的电脑知识显著影响其识别钓鱼讯息的能力。
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引用次数: 6
Analyzing Social Media Data for Recruiting Purposes 出于招聘目的分析社交媒体数据
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-06-30 DOI: 10.18267/j.aip.111
L. Bohmova, David Chudán
Social media networks are tools that recruiters can utilize during a recruitment process. Most importantly, social media networks can be used in conjunction with applications capable of downloading information about their potential candidates. The aim of this article is to present a creation process of a model that could be helpful in recruiting area. A crucial part of this model is application software that downloads user’s data, particularly from Facebook profiles. This model should propose appropriate analytical methods for data processing. The output of this article is employee recruitment model that can be used as a guide to utilize the potential of social media networks by HR professionals. Test run of this model on our population sample showed prediction accuracy of 68 % to 84 %.
社交媒体网络是招聘人员在招聘过程中可以使用的工具。最重要的是,社交媒体网络可以与能够下载关于其潜在候选人的信息的应用程序结合使用。本文的目的是介绍一个模型的创建过程,该模型可能有助于招聘领域。该模型的一个关键部分是下载用户数据的应用软件,尤其是从Facebook个人资料中下载的数据。该模型应为数据处理提出适当的分析方法。本文的成果是员工招聘模型,人力资源专业人员可以将其作为利用社交媒体网络潜力的指南。该模型在我们的人口样本上的测试运行显示预测准确率为68%至84%。
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引用次数: 6
Classification and Evaluation of Cloud-Based Testing Tools: The Case Study of Web Applications' Security Testing 基于云的测试工具分类与评估——以Web应用程序安全测试为例
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-06-30 DOI: 10.18267/j.aip.113
Martin Lnenicka, J. Čapek
The purpose of the article is to give a survey of research fields related to test and manage applications from the cloud, i.e. cloud-based testing, so that it can facilitate security requirements associated with the testing. This article has two main aims. The first one is the survey of published results attained by the synergy of these research fields – cloud-based testing, testing strategies and types of tests, and related architectures, which is followed by the classification of testing tools based on their testing strategies. The second part is focused on security testing of Fire and Rescue Service portals in the Czech Republic and identification of vulnerabilities in these portals. The results suggested that it is more appropriate to manage only one unified portal than a lot of portals on the regional level, also due to the economies of scale. Finally, the most suitable tool for cloud-based security testing was recommended based on these results and a typical cloud-based testing methodology was described.
本文的目的是对与从云(即基于云的测试)测试和管理应用程序相关的研究领域进行调查,以便促进与测试相关的安全需求。本文有两个主要目的。第一部分是对这些研究领域——基于云的测试、测试策略和测试类型以及相关架构——协同取得的已发表成果的调查,然后是根据测试策略对测试工具进行分类。第二部分侧重于捷克共和国消防和救援服务门户的安全测试以及这些门户中的漏洞识别。结果表明,由于规模经济的原因,仅管理一个统一的门户比在区域级别上管理许多门户更合适。最后,根据这些结果推荐了最适合基于云的安全测试的工具,并描述了一种典型的基于云的测试方法。
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引用次数: 2
Přehled přístupů k vyhodnocování inteligence umělých systémů
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-06-30 DOI: 10.18267/j.aip.115
Ondrej Vadinský
Obecna uměla inteligence usiluje o vytvořeni umělých systemů schopných řesit mnoho různých, a to i během vývoje nepředvidaných, uloh, což takove systemy cini svou inteligenci srovnatelne s lidmi. To vsak vyžaduje existenci vhodných metod vyhodnocujicich, zda a nakolik jsou uměle systemy inteligentni. Tento přehledový clanek hleda pravě takove evaluacni metody. Provadi proto rozsahlou resersi literatury pokrývajici jak filosoficke a kognitivni předpoklady inteligence, tak i formalni definice a prakticke testy vychazejici z algoritmicke teorie informace. Na zakladě porovnani představených metod clanek odhaluje dvě rozdilne skupiny přistupů založene na principialně odlisných předpokladech. Zatimco starsi přistupy, jako např. Turingův test, jsou založeny na předpokladu, že uspěch v komplexni cinnosti je postacujici pro přiznani inteligence, nove přistupy, jako např. test algoritmickeho IQ, kromě toho vyžaduji i důkladne ověřeni uspěsnosti v jednoduchých cinnostech. V důsledku tohoto zjistěni clanek dochazi k zavěru, že test algoritmickeho IQ založený na definici univerzalni inteligence je v soucasne době nejlepsim kandidatem na vhodný prakticky proveditelný test obecne inteligence umělých systemů. Ackoliv i tento test ma několik znamých limitů.
总的来说,人工智能努力创造能够处理许多不同的人工系统,即使是在不可预见的沉积物的开发过程中,也能使这些系统的智能与人类相当。然而,这需要有适当的方法来评估人工系统是否智能以及在多大程度上智能。这个审查小组正在寻找这样的评估方法。因此,他们对文献进行了广泛的研究,涵盖了智力的哲学和认知假设,以及基于信息算法理论的形式定义和实践测试。基于对所提出方法的比较,clank揭示了基于根本不同假设的两组不同方法。而较老的方法,例如图灵的测试基于这样一种假设,即复杂活动的成功对公认的智力、新方法(如。算法智商测试,此外,我需要在简单的活动中彻底验证成功。作为这一发现的结果,clanek得出结论,基于普遍智能定义的算法智商测试是目前对人工系统的普遍智能进行适当的实际可行测试的最佳候选者。尽管此测试有几个已知的限制。
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引用次数: 2
"Vlček's Seminars" About Systems Approaches - Topics 2016/2017: Technological Gluttony, GIS in Transportation and Current Approaches to Scientific Publishing 关于系统方法的“vl<e:1>研讨会”-主题2016/2017:技术饕餮,交通运输中的GIS和科学出版的当前方法
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-06-30 DOI: 10.18267/j.aip.117
V. Vlčková
Od podzimu roku 2016 do jara 2017 se na Fakultě dopravni CVUT v Praze opět uskutecňovaly tradicni „Vlckovy seminaře“. Ty se na Fakultě dopravni CVUT konavaly nepravidelně už od roku 1999. Smyslem seminarnich debat i nyni bylo předevsim hledat nove neotřele impulsy k tzv. systemovemu přistupu k řeseni uloh, utřiďovat poznatky a nahledy na nastroje systemoveho inženýrstvi a systemove analýzy. To jinými slovy znamena hledat jak dalsi nove (inovovane) postupy a nastroje systemoveho přistupu, tak i cile a možne prostory jejich uplatněni. Metodologickým zakladem vedeni diskusi je vždy tzv. „konstruktivni teorie systemů“, prezentovana prof. Jaroslavem Vlckem, z jehož původniho popudu se zacaly tyto seminaře uskutecňovat.
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引用次数: 0
Data Mining from Open Fiscal Data 开放财政数据的数据挖掘
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-06-30 DOI: 10.18267/j.aip.114
David Chudán, V. Svátek, Jaroslav Kuchař, Stanislav Vojíř
Metody dolovani z dat jsou aplikovany ve stale větsi miře, a to i v domenach, ktere tradicně nemaji tak silnou podporu analytických nastrojů a kde převlada rucni prace analytika. Použiti těchto metod v oblasti fiskalnich dat umožni jejich hlubsi analýzu a může přinest nova zjistěni. Nasazeni pokrocilých metod dolovani z dat je jednou z casti projektu OpenBudgets.eu, který se zaměřuje na transparentnost a odpovědnost v oblasti nakladani s veřejnými prostředky. Tento přehledový clanek shrnuje některe zkusenosti autorů z tohoto projektu ziskane při vývoji, implementaci a aplikaci vybraných metod dolovani z fiskalnich dat. Jedna se zejmena o metody detekce anomalii a dolovani asociacnich pravidel. Tyto metody jsou integrovany do centralni platformy projektu, ktera je k dispozici pokrocilým i běžným uživatelům v připadě zajmu o analýzu fiskalnich dat. Pilotni analýzy ukazaly, že problemem dataminingove analýzy v teto domeně je velký objem nachazených pravidel a různorodý původ jejich vzniku.
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引用次数: 0
Paraconsistent Many-Valued Logic in GUHA Framework GUHA框架中的准一致多值逻辑
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-06-30 DOI: 10.18267/j.aip.116
E. Turunen
The primary aim of this paper is to establish a formal connection between a particular many–valued paraconsistent logic and the logic of a KDD method, namely the GUHA data mining method by introducing a new quantifier called Paraconsistent Separation quantifier. This quantifier is implemented to LISp–Miner Software. The secondary aim is to demonstrate a possible usefulness of this quantifier in social and other applied sciences by examples taking from family planning context.
本文的主要目的是通过引入一种称为准一致分离量词的新量词,在一个特定的多值准一致逻辑和KDD方法的逻辑之间建立一种形式上的联系,即GUHA数据挖掘方法。这个量词是在LISp–Miner软件中实现的。第二个目的是通过计划生育背景下的例子来证明这个量词在社会科学和其他应用科学中可能有用。
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引用次数: 1
Development of Acta Informatica Pragensia Journal and Acknowledgement to Reviewers 《信息实用学报》杂志的发展与审稿人致谢
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2018-06-30 DOI: 10.18267/j.aip.118
S. Mildeová, Zdenek Smutný, Michal Dolezel
The article summarizes the development of Acta Informatica Pragensia journal which focuses on social and business aspects of informatics. The journal has built an important position in the past six years among informatics oriented journals in the Czech Republic and in the Slovak Republic. To even strengthen this position, structural changes were made and the mission of the journal was reformulated, emphasizing the importance of informatics related issues connected with the Central and Eastern European region. The need for such a journal in this region is discussed in detail, with reference to the different methodological approaches used in informatics that are historically associated with the former Western and Eastern Bloc. The article also introduces current members of the editorial board, the abstracting and indexing services in which the journal is registered, and includes an acknowledgement to reviewers.
本文综述了《Pragensia信息学报》的发展历程,该期刊侧重于信息学的社会和商业方面。在过去六年中,该期刊在捷克共和国和斯洛伐克共和国以信息学为导向的期刊中占据了重要地位。为了加强这一立场,还进行了结构调整,重新制定了该杂志的使命,强调了与中欧和东欧地区有关的信息学问题的重要性。参考历史上与前西方和东方集团有关的信息学中使用的不同方法论方法,详细讨论了该地区对此类期刊的需求。文章还介绍了编辑委员会的现任成员、期刊注册的摘要和索引服务,并包括对审稿人的认可。
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引用次数: 1
Definition of Business Rules Using Business Vocabulary and Semantics 使用业务词汇和语义定义业务规则
Q4 COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS Pub Date : 2017-12-31 DOI: 10.18267/j.aip.103
Roman Hypský, Jitka Kreslíková
This paper discusses the definition of business rules using business vocabulary and semantics. At the beginning business rules, business vocabulary and semantics of business rules are specified. There is also outlined the current state of research on this topic. Then the definition and formalization of business rules using semantics and business vocabulary is described. Based on these proposed procedures was created a tool that implements and simulate these processes. The main advantage of this tool is “Business Rules Layer”, which implements business rules into the system but is separated from this system. Source code of the rules and the system are not mixed together. Finally, the results are evaluated and future development is suggested.
本文使用业务词汇表和语义讨论业务规则的定义。在开始业务规则时,指定了业务词汇表和业务规则的语义。并概述了该课题的研究现状。然后描述了使用语义和业务词汇的业务规则的定义和形式化。基于这些建议的过程,创建了一个工具来实现和模拟这些过程。该工具的主要优点是“业务规则层”,它将业务规则实现到系统中,但与系统分离。源代码的规则和系统不混合在一起。最后对研究结果进行了评价,并对今后的发展提出了建议。
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引用次数: 1
期刊
Acta Informatica Pragensia
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