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IDEAL LOCATION SELECTION FOR CONTACTLESS PARCEL PICK-UP POINTS 非接触式包裹领取点的理想位置选择
Q4 Decision Sciences Pub Date : 2023-12-31 DOI: 10.13033/ijahp.v15i3.1059
Tutku Tuncalı Yaman, Serdar Yaylalı
The post-Covid era has witnessed the adoption of various new habits in our daily lives, particularly in relation to the ubiquitous e-commerce platforms that have become essential for urban populations. The surge in e-commerce activities and the intensified volume in delivery of packages during the pandemic sparked innovative ideas. This study explores one such creative concept: parcel pick-up points. We conducted a pioneering research endeavor to determine the optimal locations for these pick-up points in Istanbul, Turkey. Our methodology employed a novel hybrid approach, combining the Spherical Fuzzy Analytic Hierarchy Process (AHP) and the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). The evaluation of criteria importance was facilitated by a literature review and experienced high-level managers in the cargo industry, who determined the criteria weights using the Spherical Fuzzy AHP method. Subsequently, the TOPSIS method was employed to identify the most ideal locations, leading to the selection of Kadikoy, Umraniye, and Atasehir. This study provides valuable insights into the selection of the optimal locations for parcel pick-up points in Istanbul, Turkey, which can inform policymakers, e-commerce companies, and logistics stakeholders. The proposed hybrid approach demonstrates the integration of modern smart technologies with fuzzy decision-making techniques, offering a robust framework for decision support in the field of e-commerce logistics. Future research can further explore the implementation and effectiveness of these pick-up points to enhance the efficiency and convenience of last-mile deliveries in urban areas.
后科维德时代见证了我们在日常生活中养成的各种新习惯,特别是与无处不在的电子商务平台有关的习惯,这些平台已成为城市居民必不可少的生活方式。大流行病期间,电子商务活动的激增和包裹投递量的增加激发了创新理念。本研究探讨的就是这样一个创新概念:包裹取件点。我们开展了一项开创性的研究工作,以确定在土耳其伊斯坦布尔设立这些取件点的最佳地点。我们的方法采用了一种新颖的混合方法,结合了球形模糊层次分析法(AHP)和理想解相似度排序偏好技术(TOPSIS)。文献综述和货运业经验丰富的高层管理人员为标准重要性评估提供了便利,他们使用球形模糊 AHP 方法确定了标准权重。随后,采用 TOPSIS 方法确定了最理想的地点,最终选择了卡迪科伊、乌姆拉尼耶和阿塔塞希尔。这项研究为选择土耳其伊斯坦布尔的最佳包裹取件点提供了有价值的见解,可为政策制定者、电子商务公司和物流利益相关者提供参考。所提出的混合方法展示了现代智能技术与模糊决策技术的融合,为电子商务物流领域的决策支持提供了一个强大的框架。未来的研究可以进一步探索这些取货点的实施情况和效果,以提高城市地区最后一英里配送的效率和便利性。
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引用次数: 0
Creative Decisions Foundation Announces the Release of AHP/ANP Python Library Creative Decisions Foundation宣布发布AHP/ANP Python库
Q4 Decision Sciences Pub Date : 2023-11-09 DOI: 10.13033/ijahp.v15i2.1163
Enrique Mu
For years our community has relied on Super Decisions software for the AHP/ANP calculations...
多年来,我们的社区一直依靠Super Decisions软件进行AHP/ANP计算……
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引用次数: 0
WIN THE COMPETITION BY LISTENING TO CUSTOMER VOICES: AN ANALYSIS OF RIDESHARING BUSINESS IN SURAKARTA 倾听顾客的声音赢得竞争:对雅加达拼车业务的分析
Q4 Decision Sciences Pub Date : 2023-11-09 DOI: 10.13033/ijahp.v15i2.1018
Septin Puji Astuti, Brillian Aziz Setiawan
Ridesharing has attracted worldwide attention due to its contribution to the environment, notably in reducing the number of privately owned vehicles, alleviating traffic congestion, and mitigating air pollution arising from private transportation. Currently, Indonesia’s ridesharing platform is a prominent player within the realm of popular e-commerce businesses. The use of technology has increased public interest in adopting ridesharing services. The goal of this study is to assess the competitive landscape among ridesharing companies operating in Surakarta, Indonesia. The participants are customers with experience with three ridesharing platforms: Grab, Go-Jek, and Maxim. This study implemented the Analytic Hierarchy Process to evaluate the competitiveness of ridesharing platforms. The benchmarks for platform selection include service quality, price, and promotional activities. Within the service quality domain, Parasuraman proposed five dimensions to serve as sub-criteria. The price criteria include three sub-criteria: low price, discounts, and affordability. Meanwhile, the promotional criteria encompass advertisement, vouchers, and digital influence as the sub-criteria. This study’s findings reveal a preference hierarchy among ridesharing alternatives from the customer’s perspective as follows: Grab (0.402), Go-Jek (0.365), and Maxim (0.226). Grab ranks highest in eight sub-criteria, whereas Go-Jek ranks highest in three sub-criteria. Conversely, Maxim consistently occupies the lowest rank. Notably, service quality emerges as the foremost priority, closely followed by price and promotion. Within the service quality criteria, assurance takes precedence, affordability leads the price criteria, and vouchers have the highest priority among promotional criteria.
拼车因其对环境的贡献而受到全世界的关注,特别是在减少私人拥有的车辆数量、缓解交通拥堵和减轻私人交通造成的空气污染方面。目前,印尼的拼车平台是热门电子商务领域的重要参与者。科技的应用提高了公众对采用拼车服务的兴趣。本研究的目的是评估在印度尼西亚泗水市运营的拼车公司之间的竞争格局。参与者都是拥有Grab、Go-Jek和Maxim三个拼车平台经验的客户。本研究运用层次分析法评估拼车平台的竞争力。选择平台的基准包括服务质量、价格和促销活动。在服务质量领域,Parasuraman提出了五个维度作为子标准。价格标准包括三个子标准:低价、折扣和负担能力。同时,促销标准包括广告、代金券和数字影响力作为子标准。本研究的结果显示,从客户的角度来看,拼车方案的偏好等级如下:Grab (0.402), Go-Jek(0.365)和Maxim(0.226)。Grab在8项子标准中排名最高,而Go-Jek在3项子标准中排名最高。相反,马克西姆则一直处于最低的位置。值得注意的是,服务质量是最重要的,紧随其后的是价格和促销。在服务质量标准中,保证优先,可负担性主导价格标准,优惠券在促销标准中具有最高优先级。
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引用次数: 0
Application of the Analytic Hierarchy Process for Solving Social Wicked Problems 层次分析法在解决社会恶问题中的应用
Q4 Decision Sciences Pub Date : 2023-10-24 DOI: 10.13033/ijahp.v15i1.1156
Marcel Minutolo
It is my pleasure to be guest editor for the special topics section of the International Symposium of the Analytic Hierarchy Process (ISAHP2022). Peer-reviewed papers from this symposium will be published in IJAHP in the special topics section of this issue and following issues as they become accepted for publication. In listening to the speakers at the 2022 International Symposium of the Analytic Hierarchy Process, it became clear how many of society’s problems are “wicked” and in need of a rigorous process whereby they can be disaggregated and discussed without involving stakeholders’ emotions. Many of the social challenges that the world faces today are “wicked problems” as defined by Camillus (2016). The term "wicked problem" was coined by Rittel and Webber (1973). It refers to complex and ill-structured problems that are difficult to define, have multiple interrelated causes and effects, and often lack a clear solution. Understanding wicked problems is crucial, as they often involve issues related to sustainability, environmental, social and governance (ESG) concerns, and conflict resolution.  Wicked problems are characterized by several key attributes that make them particularly challenging to solve.
我很荣幸能够成为层次分析法国际研讨会(ISAHP2022)专题部分的客座编辑。本次研讨会的同行评议论文将在本期IJAHP的专题部分发表,并在后续的问题中发表。在听取了2022年层次分析法国际研讨会(International Symposium of the Analytic Hierarchy Process)上的演讲者的演讲后,我清楚地认识到,有多少社会问题是“邪恶的”,需要一个严格的过程,以便在不涉及利益相关者情绪的情况下对它们进行分解和讨论。Camillus(2016)将当今世界面临的许多社会挑战定义为“邪恶问题”。“邪恶问题”一词是由里特尔和韦伯(1973)提出的。它指的是复杂和结构不良的问题,难以定义,有多个相互关联的原因和影响,往往缺乏明确的解决方案。理解邪恶的问题是至关重要的,因为它们通常涉及与可持续性、环境、社会和治理(ESG)问题以及冲突解决有关的问题。棘手的问题具有几个关键属性,这使得它们特别具有挑战性。
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引用次数: 0
INTEGRATED METHODOLOGY FOR THE ASSESSMENT OF INDUSTRY 4.0 MATURITY LEVEL 工业4.0成熟度水平评估的综合方法
Q4 Decision Sciences Pub Date : 2023-10-14 DOI: 10.13033/ijahp.v15i2.1096
Hüseyin Selçuk Kılıç, Zeynep Tuğçe Kalender, Can Korkmaz, Betül Kaya
The ability to adapt to changes in information and communication technologies is essential for all organizations. Companies that fail to correctly perceive the need for these changes and delay their implementation are doomed to disappear. In this context, the term Industry 4.0 is used to refer to digital improvement studies. It aims to increase profitability by reducing production costs without increasing the focus areas of companies. Determining the level of digitalization is as important as completing the digitalization infrastructure to bring Industry 4.0 to life. In this way, companies can determine their current digitalization status and maintain their competitiveness. They can also decide the steps needed to implement Industry 4.0. Currently, there are many methods and models used to determine the level of digitalization. However, this study takes a distinctive approach by aiming to develop an integrated methodology tailored for quantifying Industry 4.0 maturity in companies. To begin, the dimensions used within the Industry 4.0 maturity assessment were extracted from the literature. Then, a focus group approach was utilized by experts to eliminate the unimportant dimensions. Next, Interval-Valued Spherical Fuzzy AHP (IVSF-AHP) was used to determine the importance weights of the determined dimensions. Finally, the Industry 4.0 maturity level of an aviation/defense company was calculated by applying the proposed methodology based on the data collected via the questionnaire. Therefore, this proposed methodology provides a potent instrument for accurately appraising progress in digital transformation, refining strategies, and securing success in an evolving technology-driven environment.
适应信息和通信技术变化的能力对所有组织都至关重要。未能正确认识到这些变化的必要性并推迟实施这些变化的公司注定会消失。在这种情况下,术语工业4.0是指数字化改进研究。它的目的是在不增加企业重点领域的情况下,通过降低生产成本来提高盈利能力。确定数字化水平与完成数字化基础设施以实现工业4.0同样重要。通过这种方式,企业可以确定自己目前的数字化状态,保持自己的竞争力。他们还可以决定实施工业4.0所需的步骤。目前,有许多方法和模型用于确定数字化水平。然而,本研究采取了一种独特的方法,旨在开发一种专门用于量化企业工业4.0成熟度的综合方法。首先,从文献中提取工业4.0成熟度评估中使用的维度。然后,专家采用焦点小组的方法剔除不重要的维度。其次,采用区间值球面模糊层次分析法(IVSF-AHP)确定所确定维度的重要性权重。最后,基于问卷调查收集的数据,应用提出的方法计算了某航空/国防公司的工业4.0成熟度水平。因此,该建议的方法为准确评估数字化转型的进展、改进战略和确保在不断发展的技术驱动环境中取得成功提供了强有力的工具。
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引用次数: 0
EVALUATION OF FOOD PRESENTATIONS USING PICTURE FUZZY ANALYTICAL HIERARCHY PROCESS 用图像模糊层次分析法评价食品的外观
Q4 Decision Sciences Pub Date : 2023-10-04 DOI: 10.13033/ijahp.v15i2.1048
Fatma Yasli, Sema Ekincek
Preparation of food is one of the basic activities that people perform throughout their lives for pleasure as well as survival. Food can be considered within the framework of gastronomy, which is defined as "the art of quality eating and drinking". There is fierce competition in the food and beverage sector for the privilege of being preferred by customers for products offered. It is vital for restaurants to have menus that are unique and consist of innovative recipes. Creative chefs are at the forefront of creating and presenting these menus. However, scoring and evaluating chefs’ products is a cognitive, multi-perspective, and complicated process. In this study, for the first time in the literature, a multi-criteria decision-making (MCDM) approach was used to evaluate gastronomy products. Five food presentations that received full points in the final exam of the Korean Cuisine Practical Course at a gastronomy education institution were evaluated. The evaluation criteria for the students’ food presentations were presentation, creativity of the name, taste, and fusion balance of the product (the combination of different cultures in the product). The Picture Fuzzy Analytical Hierarchy Process (AHP) method was used, and the performance ranking of the food presentations, which the judges could not determine by their direct evaluation, was revealed. The study provides an easy-to-implement and fair assessment methodology for both scoring of food presentations in educational institutions and for highly competitive cooking competitions. The developed methodology can be applied to many different evaluations of culinary products.
准备食物是人们一生中为了快乐和生存而进行的基本活动之一。食物可以在美食的框架内考虑,它被定义为“优质饮食的艺术”。在食品和饮料领域,为了获得顾客对所提供产品的青睐,竞争非常激烈。对于餐馆来说,拥有独特的菜单和创新的食谱是至关重要的。有创意的厨师在创造和呈现这些菜单的最前沿。然而,厨师产品的评分和评价是一个认知、多角度、复杂的过程。在本研究中,在文献中首次使用多标准决策(MCDM)方法来评估美食产品。对某烹饪教育机构韩国料理实践课程期末考试中获得满分的5种料理进行了评价。学生食品展示的评价标准是产品的外观、名称的创造性、味道和产品的融合平衡(产品中不同文化的结合)。采用图像模糊层次分析法(AHP),揭示了评委无法通过直接评价确定的食品展示的性能排名。这项研究为教育机构的食物展示和竞争激烈的烹饪比赛提供了一种易于实施和公平的评估方法。所开发的方法可以应用于许多不同的烹饪产品的评价。
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引用次数: 0
IMPLEMENTATION OF GIS-AHP-OWA FOR LAND SUITABILITY ASSESSMENT IN INFRASTRUCTURE INVESTMENT PROJECTS: A CASE STUDY IN YUCATÁN, MEXICO 在基础设施投资项目中实施gis-ahp-owa土地适宜性评估:以墨西哥yucatÁn为例
Q4 Decision Sciences Pub Date : 2023-10-04 DOI: 10.13033/ijahp.v15i2.1100
Tatiana Merino-Benítez, Victor Hernández, Luis Antonio Bojórquez-Tapia
This article presents an approach to land suitability assessment (LSA) that accounts for the opposing interests and viewpoints of multiple stakeholders. LSA is a widely used geospatial technique for locating optimal sites for infrastructure investment. The approach described in this paper uses the Analytic Hierarchy Process (AHP) to elicit relative importance weights of a set of geographical attributes, the evaluation of the state of each attribute in spatial units using value functions on a geographic information system (GIS), and the implementation of the Ordered Weighted Average (OWA) as an aggregation operator. The approach is illustrated through the location of potential sites for swine plant investments, taking into consideration environmental conflicts in Yucatán, Mexico. This approach provides a systematic and transparent procedure for analyzing infrastructure projects’ land suitability and developing investment recommendations that promote sustainable development.
本文提出了一种考虑多个利益相关者对立利益和观点的土地适宜性评价方法。LSA是一种广泛应用于基础设施投资选址的地理空间技术。本文描述的方法使用层次分析法(AHP)来得出一组地理属性的相对重要性权重,使用地理信息系统(GIS)上的值函数对空间单元中每个属性的状态进行评估,并实现有序加权平均(OWA)作为聚合算子。考虑到墨西哥Yucatán的环境冲突,该方法通过猪场投资的潜在地点来说明。这种方法为分析基础设施项目的土地适宜性和制定促进可持续发展的投资建议提供了一个系统和透明的程序。
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引用次数: 0
SELECTION OF ELECTRICITY TARIFF DESIGNS FOR DISTRIBUTION NETWORKS USING ANALYTIC NETWORK PROCESS 用分析网络过程进行配电网电价设计的选择
Q4 Decision Sciences Pub Date : 2023-10-04 DOI: 10.13033/ijahp.v15i2.1052
Vinod Nair, Usha Nair
In electricity distribution networks, tariff designs set the interface between the users and network operators or service providers. Tariff designs provide the reference base for tariff schedules covering multiple categories of network users. It is widely accepted that electric utility rate designs have subjective and objective multi-criteria dependencies. Based on utility rate making literature, subcriteria for selection of tariff designs can be listed under the economic, technological, and social criteria. In this study, two widely used electricity tariff designs, volumetric or energy charges and capacity or demand charges are considered. In addition, real-time pricing and a hybrid tariff design that combines energy and capacity charges with critical peak pricing are also included in the comparison. Performance evaluation of these tariff designs on quantifiable parameters relating to economic aspects is carried out using the Tariff Design and Analysis Tool. Literature on electricity tariff designs and pricing provides the metadata on performance relating to qualitative criteria covering mainly the technological and social aspects. A synthesis of the quantitative and qualitative criteria evaluations was done by developing a Benefits-Opportunities-Costs-Risks (BOCR) model in the Analytic Network Process (ANP), a Multi-Criteria Decision Making methodology. A quantitative assessment of inconsistencies in evaluation and synthesis of the model using a consistency index shows that the developed ANP framework for tariff design selection is a valid approach. The developed BOCR model in ANP shows that the hybrid tariff design of Energy and Capacity charges with Coincident Peak Pricing is the best alternative. A sensitivity analysis shows that the ranking is variable when the BOCR priorities change.
在配电网中,资费设计设定了用户与网络运营商或服务提供商之间的接口。资费设计为涵盖多种网络用户类别的资费表提供参考依据。人们普遍认为,电力费率设计具有主客观两方面的多准则依赖关系。根据公用事业费率制定的文献,可以在经济、技术和社会标准下列出费率设计选择的子标准。在本研究中,考虑了两种广泛使用的电价设计,即容量或能源收费和容量或需求收费。此外,实时定价和将能源和容量收费与临界峰值定价相结合的混合电价设计也包括在比较中。使用关税设计和分析工具对与经济方面有关的可量化参数进行这些关税设计的绩效评估。关于电价设计和定价的文献提供了与主要涵盖技术和社会方面的定性标准有关的业绩元数据。通过在分析网络过程(ANP)中开发收益-机会-成本-风险(BOCR)模型(一种多标准决策方法),完成了定量和定性标准评估的综合。使用一致性指数对模型评估和综合中的不一致性进行定量评估表明,开发的用于电价设计选择的ANP框架是一种有效的方法。在ANP条件下建立的BOCR模型表明,同时峰值定价的能源和容量混合电价设计是最佳方案。敏感性分析表明,当BOCR优先级发生变化时,排名是可变的。
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引用次数: 0
APPLICATION OF ANALYTIC HIERARCHY PROCESS INDECISION MAKING OF PROCESSED BANANA PRODUCTS FOR COMMUNITY ENTERPRISES 层次分析法在社区香蕉加工产品决策中的应用
Q4 Decision Sciences Pub Date : 2023-10-04 DOI: 10.13033/ijahp.v15i2.1091
Natanaree Sooksaksun, Sunarin Chanta
Bananas are one of the most produced and consumed fruit crops in the world. However, producers, especially farmers and small businesses, are currently facing many challenges in the market, particularly competitiveness. This article aims to analyze factors that influence the decision-making process of processing banana products for community enterprises. The selection of the best-processed banana products according to the different criteria uses the Analytic Hierarchy Process (AHP) as a multi-criteria decision-making support tool. A case study of community enterprises that process banana products in Prachinburi Province, Thailand is presented. The criteria and priorities are considered based on the opinions of the community enterprises. There are five main factors: main raw materials, readiness for production, profitability and marketing channels, storage conditions, and environmental and societal impacts. The alternatives were divided into two cases: unripe and ripe bananas. The results show that the main factor with the highest priority in processing banana products is the readiness for production. For overall results, the banana chip is the best choice to produce if the supply is unripe bananas. If the supply is ripe bananas, the dried banana is the best choice to produce. These results provide a guideline for decision-making in banana product processing, which helps determine the best option for complex problems.
香蕉是世界上产量和消费量最大的水果作物之一。然而,生产者,特别是农民和小企业,目前在市场上面临许多挑战,特别是竞争力。本文旨在分析影响社区企业香蕉产品加工决策过程的因素。根据不同的标准选择最佳加工香蕉产品使用层次分析法(AHP)作为多标准决策支持工具。介绍了泰国普拉钦武里省加工香蕉产品的社区企业的案例研究。标准和优先顺序是根据社区企业的意见来考虑的。有五个主要因素:主要原材料、生产准备、盈利能力和销售渠道、储存条件、环境和社会影响。这些替代品被分为两种:未成熟的香蕉和成熟的香蕉。结果表明,香蕉产品加工中最优先考虑的主要因素是生产准备。总的来说,如果供应的是未成熟的香蕉,香蕉片是最好的选择。如果供应的是成熟的香蕉,干香蕉是最好的选择。这些结果为香蕉产品加工决策提供了指导,有助于确定复杂问题的最佳选择。
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引用次数: 0
DEVELOPMENT OF A MANUFACTURING STRATEGY OF SPARE PARTS: A CASE STUDY 零配件制造策略的发展:个案研究
Q4 Decision Sciences Pub Date : 2023-10-04 DOI: 10.13033/ijahp.v15i2.1000
Khaled M. S. Gad El Mola
Managing supplementary parts for plants and machines plays a major role in accomplishing the needed system availability in a cost-effective manner. Today’s industrial demands require mature technology that is strong in terms of capital and bulk-production oriented. However, the idleness of these machines and equipment due to unavailability of spare parts is a major problem and barrier to effective systems availability. This study aims to develop an effective manufacturing strategy for spare parts. A case study was conducted at a General Water Desalination Establishment in Saudi Arabia to select the right strategy to reduce the total downtime and total maintenance costs of equipment. The results showed the importance of creating a production plan that suits an organization’s ability to manage the supply chain for customers and ensure the company remains competitive within its market. Identification of critical spare parts of equipment for maintenance operations is one of the key decision-making activities to obtain lower downtime for equipment and inventory costs. Therefore, decision-makers should apply the best method and use accurate criteria to analyze and rank the spare parts based on criticality. The strategies proposed in the present study assure that these important parts are available for maintenance and repair of the plant and machinery when required at an optimum cost.
管理工厂和机器的补充部件在以经济有效的方式实现所需的系统可用性方面起着重要作用。今天的工业需求需要成熟的技术,在资本和批量生产方面是强大的。然而,这些机器和设备由于备件不可用而闲置是一个主要问题,也是有效系统可用性的障碍。本研究旨在制定有效的零配件制造策略。在沙特阿拉伯的一家通用海水淡化公司进行了一个案例研究,以选择正确的策略来减少设备的总停机时间和总维护成本。结果表明,制定一个适合组织管理客户供应链的能力的生产计划的重要性,并确保公司在其市场中保持竞争力。识别用于维护操作的关键设备备件是降低设备停机时间和库存成本的关键决策活动之一。因此,决策者应采用最佳的方法和准确的标准对备件进行临界性分析和排序。本研究中提出的战略确保这些重要部件在需要时能够以最优的成本用于工厂和机器的维护和修理。
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引用次数: 0
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International Journal of the Analytic Hierarchy Process
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