Pub Date : 2015-06-01DOI: 10.21863/IJHTS/2015.8.1.004
A. Garg
This paper sheds light on tourist's emotional experiences on holiday, which are central to increase our understanding of tourist behaviour. Tourists usually travel to cities with good impression. Choosing a travel destination is definitely a complicated decision-making process for tourists. For safety concerns, some tourists intentionally visit somewhere familiar and nearby, but avoid nations or areas with high crime rates or political instability. A wide range of perceptions governs the desirability and appeal of a destination to the potential traveler. The importance of investigating perceptions of travel risks has been recognized with in a number of different disciplines, such as psychology, sociology, criminology and marketing. It is often assumed that perceptions of safety and security may influence individuals' destination choice. Consumers use information gathered from various sources like word of mouth, different forms of media, guidebooks, talking to friends and relatives, to form a perception of a particular destination. This is a quantitative study conducted in Malaysia. The respondents who participated in this research were the nationals of Malaysia, India, China, Indonesia, Australia, and France, etc. The study found that most holidaymakers perceive earthquake, tsunami, SARS, terrorist activities, swine flu as risk. The results of the study suggest that safety, peace and stability are major concerns for tourists' while choosing their travel destination.
{"title":"Travel risks vs tourist decision making: a tourist perspective.","authors":"A. Garg","doi":"10.21863/IJHTS/2015.8.1.004","DOIUrl":"https://doi.org/10.21863/IJHTS/2015.8.1.004","url":null,"abstract":"This paper sheds light on tourist's emotional experiences on holiday, which are central to increase our understanding of tourist behaviour. Tourists usually travel to cities with good impression. Choosing a travel destination is definitely a complicated decision-making process for tourists. For safety concerns, some tourists intentionally visit somewhere familiar and nearby, but avoid nations or areas with high crime rates or political instability. A wide range of perceptions governs the desirability and appeal of a destination to the potential traveler. The importance of investigating perceptions of travel risks has been recognized with in a number of different disciplines, such as psychology, sociology, criminology and marketing. It is often assumed that perceptions of safety and security may influence individuals' destination choice. Consumers use information gathered from various sources like word of mouth, different forms of media, guidebooks, talking to friends and relatives, to form a perception of a particular destination. This is a quantitative study conducted in Malaysia. The respondents who participated in this research were the nationals of Malaysia, India, China, Indonesia, Australia, and France, etc. The study found that most holidaymakers perceive earthquake, tsunami, SARS, terrorist activities, swine flu as risk. The results of the study suggest that safety, peace and stability are major concerns for tourists' while choosing their travel destination.","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"80 1","pages":"1-9"},"PeriodicalIF":0.0,"publicationDate":"2015-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68648078","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/ijhts/2015.8.1.006
F. Ahmed, Tarun Kanti Bose, Nusrat Zahan Lopa, Md. Nur-E-Alam Khan
{"title":"Problems faced by the tour operators of Khulna region of Bangladesh.","authors":"F. Ahmed, Tarun Kanti Bose, Nusrat Zahan Lopa, Md. Nur-E-Alam Khan","doi":"10.21863/ijhts/2015.8.1.006","DOIUrl":"https://doi.org/10.21863/ijhts/2015.8.1.006","url":null,"abstract":"","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"8 1","pages":"40-55"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68647728","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/IJHTS/2015.8.2.010
Himanshu, Jeannie
{"title":"Evaluation of official tourism websites of South East Asian Nations (ASEAN) using the balanced score-card approach.","authors":"Himanshu, Jeannie","doi":"10.21863/IJHTS/2015.8.2.010","DOIUrl":"https://doi.org/10.21863/IJHTS/2015.8.2.010","url":null,"abstract":"","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"8 1","pages":"64-73"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68647901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/IJTT/2015.8.1AND2.001
Parvi Bharti
{"title":"Films and destination promotion: an exploratory study.","authors":"Parvi Bharti","doi":"10.21863/IJTT/2015.8.1AND2.001","DOIUrl":"https://doi.org/10.21863/IJTT/2015.8.1AND2.001","url":null,"abstract":"","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"80 1","pages":"50-61"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68648740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/ijtt/2015.8.1and2.006
Banalata Rath
{"title":"Human Resource Development in tourism sector: a case study of Orissa Tourism Development Corporation Ltd. (OTDC).","authors":"Banalata Rath","doi":"10.21863/ijtt/2015.8.1and2.006","DOIUrl":"https://doi.org/10.21863/ijtt/2015.8.1and2.006","url":null,"abstract":"","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"8 1","pages":"39-49"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68649114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/IJTT/2015.8.1AND2.004
P. Shyju, R. Lama
In this study, the authors makes an attempt to understand the aspirations of the new generation employees in tour operation business and allied areas. It is being attempted with the presumption that the takeover of information technology seeded the concept of micro enterprises in tourism which functions with the business model of low investment and good turnover. The focus was in identifying employeespecific factors of encouraging and discouraging in nature in the fast growing tourism sector, especially job attrition and the dynamics of human resource management practices. Factor Analysis, independent sample t-test, multiple regression have been used to establish various relationships. The findings of the study are considered to be relevant since it quantitatively establish the dynamics of employment in tourism in India.
{"title":"An Empirical Study of New Age Employment in Tour Operations and Allied Areas","authors":"P. Shyju, R. Lama","doi":"10.21863/IJTT/2015.8.1AND2.004","DOIUrl":"https://doi.org/10.21863/IJTT/2015.8.1AND2.004","url":null,"abstract":"In this study, the authors makes an attempt to understand the aspirations of the new generation employees in tour operation business and allied areas. It is being attempted with the presumption that the takeover of information technology seeded the concept of micro enterprises in tourism which functions with the business model of low investment and good turnover. The focus was in identifying employeespecific factors of encouraging and discouraging in nature in the fast growing tourism sector, especially job attrition and the dynamics of human resource management practices. Factor Analysis, independent sample t-test, multiple regression have been used to establish various relationships. The findings of the study are considered to be relevant since it quantitatively establish the dynamics of employment in tourism in India.","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"8 1","pages":"20-31"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68648993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/IJHTS/2015.8.2.008
E. Ukabuilu, P. Igbojekwe
This study examines the effect of Human Relations Skills on the productivity of hospitality establishments some hotels in South-Eastern States of Nigeria. The study has six independent variables namely: communication skills, cooperation team work, employee social awareness skills, democratic leadership skills and employee participation skills as the human relations skills and the dependent variable is profitability. The study has six specific objectives and was guided by six research questions and six hypotheses. In carrying out this study, a sample size of 286 was used. The data collected were analyzed using simple percentages and frequency distribution tables. The stated hypotheses were tested using Ordinal Logit Regression. The study showed that employee social awareness skills in hospitality establishment significantly affect the profitability of the organizations. The study also showed that cooperative team work, participation in decision making and democratic leadership style affect the profitability of the establishment but not significantly as observed. It was therefore, recommended that every hospitality establishment should train their employees on: proper communication skills, social awareness skills and should have good policy on conflict management skill. Cooperative team work skills, participation in decision making and democratic leadership style should be re-visited and improved upon so that the positive effect will be significantly felt. Keywords: Human relations skills, communication skills, social awareness skills, cooperative teamwork skills and leadership style
{"title":"Improving Productivity of Hospitality Establishments through Human Relations Skills","authors":"E. Ukabuilu, P. Igbojekwe","doi":"10.21863/IJHTS/2015.8.2.008","DOIUrl":"https://doi.org/10.21863/IJHTS/2015.8.2.008","url":null,"abstract":"This study examines the effect of Human Relations Skills on the productivity of hospitality establishments some hotels in South-Eastern States of Nigeria. The study has six independent variables namely: communication skills, cooperation team work, employee social awareness skills, democratic leadership skills and employee participation skills as the human relations skills and the dependent variable is profitability. The study has six specific objectives and was guided by six research questions and six hypotheses. In carrying out this study, a sample size of 286 was used. The data collected were analyzed using simple percentages and frequency distribution tables. The stated hypotheses were tested using Ordinal Logit Regression. The study showed that employee social awareness skills in hospitality establishment significantly affect the profitability of the organizations. The study also showed that cooperative team work, participation in decision making and democratic leadership style affect the profitability of the establishment but not significantly as observed. It was therefore, recommended that every hospitality establishment should train their employees on: proper communication skills, social awareness skills and should have good policy on conflict management skill. Cooperative team work skills, participation in decision making and democratic leadership style should be re-visited and improved upon so that the positive effect will be significantly felt. Keywords: Human relations skills, communication skills, social awareness skills, cooperative teamwork skills and leadership style","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"8 1","pages":"20-29"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68647805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/IJHTS/2015.8.2.013
Pattarapong Burusnukul, D. C. Taylor, Charles C. Broz
{"title":"Relationships of Involvement, Ethnic Food Consumption, and Food Shows: An Initial Exploration","authors":"Pattarapong Burusnukul, D. C. Taylor, Charles C. Broz","doi":"10.21863/IJHTS/2015.8.2.013","DOIUrl":"https://doi.org/10.21863/IJHTS/2015.8.2.013","url":null,"abstract":"","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"8 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68648306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/IJTT/2015.8.1AND2.002
Arun Kumar Poonia, G. S. Chauhan
The view of exotic 'destinations', historical monuments, locals/natives, etc., with suitably soothing background music is the hallmark of Tourism Video Commercials (TVCs). These TVCs serve to assist the prospective tourists in forming a 'pre visit' mental image of a destination, but are seldom researched. The present paper attempts a multimodal discourse analysis of two TVCs of "Incredible India" campaign launched in 2004 and 2013, integrating various tools from Destination Image Research Framework, Video Content Analysis and Film Analysis methodology. The repositioning of brand India is aimed by changing the 'Overt Induced' destination image, which is achieved with different film making and editing techniques. But there are some common elements too despite the focus shifting from the destination to the tourist. The shift also showcases India as a safe tourist destination for female tourists.
{"title":"A multimodal discourse analysis of select tourism video commercials of incredible India campaign.","authors":"Arun Kumar Poonia, G. S. Chauhan","doi":"10.21863/IJTT/2015.8.1AND2.002","DOIUrl":"https://doi.org/10.21863/IJTT/2015.8.1AND2.002","url":null,"abstract":"The view of exotic 'destinations', historical monuments, locals/natives, etc., with suitably soothing background music is the hallmark of Tourism Video Commercials (TVCs). These TVCs serve to assist the prospective tourists in forming a 'pre visit' mental image of a destination, but are seldom researched. The present paper attempts a multimodal discourse analysis of two TVCs of \"Incredible India\" campaign launched in 2004 and 2013, integrating various tools from Destination Image Research Framework, Video Content Analysis and Film Analysis methodology. The repositioning of brand India is aimed by changing the 'Overt Induced' destination image, which is achieved with different film making and editing techniques. But there are some common elements too despite the focus shifting from the destination to the tourist. The shift also showcases India as a safe tourist destination for female tourists.","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"8 1","pages":"1-12"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68648804","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-01-01DOI: 10.21863/IJTT/2015.8.1AND2.005
Pagaldiviti Ramanujam Sandilyan, S. Babu
{"title":"Human resource practices in the non-star category hotels in Kolkata.","authors":"Pagaldiviti Ramanujam Sandilyan, S. Babu","doi":"10.21863/IJTT/2015.8.1AND2.005","DOIUrl":"https://doi.org/10.21863/IJTT/2015.8.1AND2.005","url":null,"abstract":"","PeriodicalId":37321,"journal":{"name":"International Journal of Hospitality and Tourism Systems","volume":"8 1","pages":"32-38"},"PeriodicalIF":0.0,"publicationDate":"2015-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68649059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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