Personal quality and total quality management (TQM) are key success factors for organizational performance. The combination of individual and team quality management actions leads to motivated people in the workplace and can create high quality processes, relationships and outputs. The Cause and Effect Diagram (Fishbone) is one of the seven most known quality tools and it provides a systematic way of looking at effects and the causes that create or contribute to those effects. It helps an organization to identify, analyze and improve quality issues. This study examines the use of the Cause and Effect Diagram (Fishbone) quality tool in a classroom during the pandemic of COVID – 19. After the use of the tool by the class participants on personal and team level, students were also asked to assess its impact and provide feedback over the connection of this tool application to personal quality development. The researchers concluded that on a team basis, the Cause and Effect Diagram helped the team members visually diagram the problems and allowed them to truly diagnose the problem, to separate a problem's content from its history, and facilitated team consensus around its causes. Finally, it is well – known that by team action are cultivated skills such as cooperation, team – thinking, determination, persuasion, creativity, inspiration, fast problem solving, synergy, immediate decision making and direct communication. EL Classification: Μ19 Keywords: Total Quality Management, Personal Quality, Cause and Effect Diagram, Personal and Team Projects
{"title":"The use of Cause and Effect Diagram (Fishbone) and its impact on Personal Quality Management: Case Study in a classroom during the pandemic of COVID – 19","authors":"Cleopatra Deliou, Maria Malagkoniari","doi":"10.12681/icbe-hou.5298","DOIUrl":"https://doi.org/10.12681/icbe-hou.5298","url":null,"abstract":"Personal quality and total quality management (TQM) are key success factors for organizational performance. The combination of individual and team quality management actions leads to motivated people in the workplace and can create high quality processes, relationships and outputs. The Cause and Effect Diagram (Fishbone) is one of the seven most known quality tools and it provides a systematic way of looking at effects and the causes that create or contribute to those effects. It helps an organization to identify, analyze and improve quality issues. \u0000This study examines the use of the Cause and Effect Diagram (Fishbone) quality tool in a classroom during the pandemic of COVID – 19. After the use of the tool by the class participants on personal and team level, students were also asked to assess its impact and provide feedback over the connection of this tool application to personal quality development. \u0000The researchers concluded that on a team basis, the Cause and Effect Diagram helped the team members visually diagram the problems and allowed them to truly diagnose the problem, to separate a problem's content from its history, and facilitated team consensus around its causes. Finally, it is well – known that by team action are cultivated skills such as cooperation, team – thinking, determination, persuasion, creativity, inspiration, fast problem solving, synergy, immediate decision making and direct communication. \u0000EL Classification: Μ19 \u0000Keywords: Total Quality Management, Personal Quality, Cause and Effect Diagram, Personal and Team Projects","PeriodicalId":374676,"journal":{"name":"International Conference on Business and Economics - Hellenic Open University","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132483204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study examines the relation of cost of equity associated with the disclosure quality of IFRS 3 and the Integrated Reporting (IR) compliance. Employing an IR sample composed of 498 non-financial firms that use IR either mandatorily or voluntarily from 2011 to 2019, we investigate the impact of IR and IFRS 3 disclosure quality on the cost of equity. Based on Breuer et al. (2018) and Chava (2014) we suggest two distinct channels through which IR and IFRS 3 can influence the cost of equity: firm risk and investor base. In companies with strong legal, cultural, and political factors, our results show that the cost of equity falls when a firm invests in IR and at the same time provides high levels of IFRS 3 information. Moreover, we find that higher IFRS 3 disclosure score lowers firms’ risk in companies with high IR compliance. We interpret the negative relation at higher levels of disclosure as evidence that investors consider firms with low levels of IR informativeness to be riskier. Finally, we find that the negative impact of IFRS 3 disclosure quality and of IR compliance to cost of equity is more intense when firms’ risk is low. JEL Classification: C 33; G17; G32; L2; M14. Keywords: integrated reporting, IFRS 3, accounting disclosure quality, cost of equity, firm risk and investor protection
{"title":"Integrated Reporting and IFRS 3: an empirical study to Cost of Equity through Firm Risk and Investor Protection","authors":"Athanasios Pavlopoulos, G. Iatridis","doi":"10.12681/icbe-hou.5313","DOIUrl":"https://doi.org/10.12681/icbe-hou.5313","url":null,"abstract":"This study examines the relation of cost of equity associated with the disclosure quality of IFRS 3 and the Integrated Reporting (IR) compliance. Employing an IR sample composed of 498 non-financial firms that use IR either mandatorily or voluntarily from 2011 to 2019, we investigate the impact of IR and IFRS 3 disclosure quality on the cost of equity. Based on Breuer et al. (2018) and Chava (2014) we suggest two distinct channels through which IR and IFRS 3 can influence the cost of equity: firm risk and investor base. In companies with strong legal, cultural, and political factors, our results show that the cost of equity falls when a firm invests in IR and at the same time provides high levels of IFRS 3 information. Moreover, we find that higher IFRS 3 disclosure score lowers firms’ risk in companies with high IR compliance. We interpret the negative relation at higher levels of disclosure as evidence that investors consider firms with low levels of IR informativeness to be riskier. Finally, we find that the negative impact of IFRS 3 disclosure quality and of IR compliance to cost of equity is more intense when firms’ risk is low. \u0000 \u0000JEL Classification: C 33; G17; G32; L2; M14. \u0000Keywords: integrated reporting, IFRS 3, accounting disclosure quality, cost of equity, firm risk and investor protection \u0000 ","PeriodicalId":374676,"journal":{"name":"International Conference on Business and Economics - Hellenic Open University","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128491205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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